I've had a problem with my phone since day one (beging of November). I've tryed reading up for tips here, tryed alot of diffrent thing, plus hard reset, soft reset, repair in Sony bridge, fabric reset, runing the phone in safemode ect. Nothing seems to work. I use the phone normal, only some calls and texts somethimes, camera, and scrolling social media. But still the bayttery last just a half day, full charged in the morning and empty before bed time.
Does anyone have any more tips? Anyone think Marshmellow will help? Really reluctant going back to the store and them sending in for repair, being without a up-to-date phone for weeks and most likely problem not solved when geting it back and then doing this for 4 times before they'll replace it. (aldready done this every 3month or so with the Z1C og Z3C since spring 2014... *tiered*)
Groofy85 said:
I've had a problem with my phone since day one (beging of November). I've tryed reading up for tips here, tryed alot of diffrent thing, plus hard reset, soft reset, repair in Sony bridge, fabric reset, runing the phone in safemode ect. Nothing seems to work. I use the phone normal, only some calls and texts somethimes, camera, and scrolling social media. But still the bayttery last just a half day, full charged in the morning and empty before bed time.
Does anyone have any more tips? Anyone think Marshmellow will help? Really reluctant going back to the store and them sending in for repair, being without a up-to-date phone for weeks and most likely problem not solved when geting it back and then doing this for 4 times before they'll replace it. (aldready done this every 3month or so with the Z1C og Z3C since spring 2014... *tiered*)
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That's the lollipop radio active bug on latest .200 build I guess, I got similar case with you. Battery draining quick when not in use but I'm better than u, probably you got some other apps/services spending extra battery at background too.
Send back the phone every week won't help. Flash back .152 rom should be better but I think it will need Marshmellow to fix it ultimately.
TheEndHK said:
That's the lollipop radio active bug on latest .200 build I guess, I got similar case with you. Battery draining quick when not in use but I'm better than u, probably you got some other apps/services spending extra battery at background too.
Send back the phone every week won't help. Flash back .152 rom should be better but I think it will need Marshmellow to fix it ultimately.
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Click to collapse
For me it seems okey when not in use, unless theres a bug or something. F.ex the battery indicator is pretty much the same when I stop using it and when I pick it up again. And then it drains fast, f.ex scrolling down internet/facebook/instagram og whatever it drops 1% pr every 1min +/-.
And like explained, Ive tryed to run it in saftymode also, all my apps, settings ect gone, and pretty much still the same battery drain.
So unsure if marshmellow will fix this, or the store needs to repair it if thats possible, or the phone just needs to be replaced. Or maybe someone has another battery fix tip?
Groofy85 said:
For me it seems okey when not in use, unless theres a bug or something. F.ex the battery indicator is pretty much the same when I stop using it and when I pick it up again. And then it drains fast, f.ex scrolling down internet/facebook/instagram og whatever it drops 1% pr every 1min +/-.
And like explained, Ive tryed to run it in saftymode also, all my apps, settings ect gone, and pretty much still the same battery drain.
So unsure if marshmellow will fix this, or the store needs to repair it if thats possible, or the phone just needs to be replaced. Or maybe someone has another battery fix tip?
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Click to collapse
I understand now, you switched to safe mode to freeze background apps. I still believe that sd810 is quite power hungry when you real get used to it and some apps like facebook is usually resources hogging. But mine won't drop like 1% per min, there must be somethings wrong with you. It can be bad battery or charger in your phone damaged or the usb cable or wall charger which made your battery not actually full charged.
TheEndHK said:
I understand now, you switched to safe mode to freeze background apps. I still believe that sd810 is quite power hungry when you real get used to it and some apps like facebook is usually resources hogging. But mine won't drop like 1% per min, there must be somethings wrong with you. It can be bad battery or charger in your phone damaged or the usb cable or wall charger which made your battery not actually full charged.
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Click to collapse
Hm... Yeah, it might be something like that. Been like that since day 1 =/
I originally bought one a week before, but it had the echo problem so since it was within 30days they just gave me a new. I think that one also had a bit of a battery problem, but cant remember if it was that bad. I really should have gone back before 30 on this one too, I was just so tiered of replacing and sending for repair. And I thought Marshmallow would be right around the corner or that some of the things I have tried might work.. But no..
But yeah, do think its more likely that it needs repair/replacement than that Marshmallow will solve it?
EDIT: It cant be the actual charger btw, I switch using an old Z3C charger, the one that follows and an another USB charger.
I face a similar problem. I doesn't have any solution :/
I gave up, and sent it in for service. Fingers crossed it helps and no more problems with anything after that.
http://forum.xda-developers.com/android/general/guide-extreme-battery-life-t3095884
If you guys got root and xposed, try Amplify it can limit many wakelock and follow this guide.
http://forum.xda-developers.com/showthread.php?t=1179809
I've used BetterBatteryStat and track what is causing wakelock. After limited them, my battery is a bit better now.
Sent it in for service also. I hope they will send me back a fully working phone. This is my first try with Sony care on 3 sony phones !
Sooo, the service report says that they have installed newest software and fabric reset the phone, tested it and dont see the same problem that I do.. That was a bummer, since the problem is deff there (I have same settings, apps, widgets ect as I have had on several z1c og and z3c. But battery have been better on all of them, 3days when they are new, and 1-2 days later. This z5c has been at approx 1/2 day since day one... ). And i have tried fabric reset, soft reset, hard reset, repair in bridge and saftymode. Hope it just magically works when I get it back..
Groofy85 said:
Sooo, the service report says that they have installed newest software and fabric reset the phone, tested it and dont see the same problem that I do.. That was a bummer, since the problem is deff there (I have same settings, apps, widgets ect as I have had on several z1c og and z3c. But battery have been better on all of them, 3days when they are new, and 1-2 days later. This z5c has been at approx 1/2 day since day one... ). And i have tried fabric reset, soft reset, hard reset, repair in bridge and saftymode. Hope it just magically works when I get it back..
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My drain strangely slowed down after flashing generic nordic over Norwegian Telenor branding. Can't really explain it since the branding is very subtle.
sveintore said:
My drain strangely slowed down after flashing generic nordic over Norwegian Telenor branding. Can't really explain it since the branding is very subtle.
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Click to collapse
Would give it a try if you found it eariler. Yes, I found this rom in xperifirm under Norway. But now I will just wait for 6.0 out.....
---------- Post added at 12:02 PM ---------- Previous post was at 11:50 AM ----------
Groofy85 said:
Sooo, the service report says that they have installed newest software and fabric reset the phone, tested it and dont see the same problem that I do.. That was a bummer, since the problem is deff there (I have same settings, apps, widgets ect as I have had on several z1c og and z3c. But battery have been better on all of them, 3days when they are new, and 1-2 days later. This z5c has been at approx 1/2 day since day one... ). And i have tried fabric reset, soft reset, hard reset, repair in bridge and saftymode. Hope it just magically works when I get it back..
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Click to collapse
Try disable Google Play Services and check if it is creating the drain overnight.
Related
My brother bought a second hand SGS2 (I9100), and it has some weird glitch affecting the battery reading.
Even though the phone is fully charged, when the phone goes to standby mode (sleep), after a few minutes, or seconds, it suddenly "thinks" that the battery is not charged, so it turns itself off. When you turn it back on, is says we need to charge it, but after 15 to 30 seconds, it reads the battery properly, and goes back to the right battery %. If the phone doesn't go to standby, then the battery glitch doesn't affect, it doesn't say it is not charged, and it can be used with no problems for hours.
I've reset it to factory reset, but it hasn't solve the bug. We have tried also changing for another battery (I have one as well), but is not that, the battery is perfect (both of them). We changed the ROM a couple times, also changed the Kernel and root it, but the issue does not go away.
Can anybody tell me with the info provided if it is a hardware issue (hope not) or if it can be on the software? I've searched the forums but didn't find others with the same issue.
Thanks in advance for any help you can give us to figure it out.
Run a battery calibration app
Sent from my GT-I9100 using Tapatalk 2
rahul1031992 said:
Run a battery calibration app
Sent from my GT-I9100 using Tapatalk 2
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Sent from my GT-I9100 using xda premium
While you're at there, resetting the fuel gauge chip a few times wont hurt either.
ldve said:
My brother bought a second hand SGS2 (I9100), and it has some weird glitch affecting the battery reading.
Even though the phone is fully charged, when the phone goes to standby mode (sleep), after a few minutes, or seconds, it suddenly "thinks" that the battery is not charged, so it turns itself off. When you turn it back on, is says we need to charge it, but after 15 to 30 seconds, it reads the battery properly, and goes back to the right battery %. If the phone doesn't go to standby, then the battery glitch doesn't affect, it doesn't say it is not charged, and it can be used with no problems for hours.
I've reset it to factory reset, but it hasn't solve the bug. We have tried also changing for another battery (I have one as well), but is not that, the battery is perfect (both of them). We changed the ROM a couple times, also changed the Kernel and root it, but the issue does not go away.
Can anybody tell me with the info provided if it is a hardware issue (hope not) or if it can be on the software? I've searched the forums but didn't find others with the same issue.
Thanks in advance for any help you can give us to figure it out.
Click to expand...
Click to collapse
About 2 weeks ago, a guy reported a very similar (probably exact) problem.
After many troubleshooting, the problem was hardware related.
Visit the, thread, try all the proffered solutions, and if your problem is not solved, then it's a confirm hardware issue. : forum.xda-developers.com/showthread.php?t=1843783&highlight=battery
Swyped from my Galaxy SII
Dont wanna sound rude or anything, but s2 is still not a cheap phone (for most of people atleaset) , meaning,
when ur buying smartphone 2nd hand, the seller will have to agree on me turning on phone, playing with it for 20 mins, check everything and so on..
Display, RAM, everything, meet somewhere where is wireless so you can download android system tester off market etc etc
Because i am almost sure this is HW problem mate. I suggest you call him right away, and hope he still has the same number
loop4444 said:
Dont wanna sound rude or anything, but s2 is still not a cheap phone (for most of people atleaset) , meaning,
when ur buying smartphone 2nd hand, the seller will have to agree on me turning on phone, playing with it for 20 mins, check everything and so on..
Display, RAM, everything, meet somewhere where is wireless so you can download android system tester off market etc etc
Because i am almost sure this is HW problem mate. I suggest you call him right away, and hope he still has the same number
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Click to collapse
Not rude at all! My brother review the phone, but didn't seem to have any issue at the beggining, started to fail like a week later.
We can return the phone at any time, is just that they don't have another one to give us right away, and most likely they'll take it for a review before we can get either a refund or another unit, so we wanted to explore all the options ourselves first.
I'm sure he'll be returning the phone soon as we pretty much ran out of options.
Jokesy said:
About 2 weeks ago, a guy reported a very similar (probably exact) problem.
After many troubleshooting, the problem was hardware related.
Visit the, thread, try all the proffered solutions, and if your problem is not solved, then it's a confirm hardware issue. : forum.xda-developers.com/showthread.php?t=1843783&highlight=battery
Swyped from my Galaxy SII
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Click to collapse
Thanks a lot Jokesy, you have been very helpful as I followed the thread and it is the exact same issue.
After a few days, the problem got even whorse as everytime is even harder to turn it on because it reads low battery. We can only turn it on, most of the time, through Recovery, as the key combination for Download Mode doesn't even respond. Sometimes doesn't respond at all. We just need to turn it on one more time to flash the stock ROM to return it.
ldve said:
Thanks a lot Jokesy, you have been very helpful as I followed the thread and it is the exact same issue.
After a few days, the problem got even whorse as everytime is even harder to turn it on because it reads low battery. We can only turn it on, most of the time, through Recovery, as the key combination for Download Mode doesn't even respond. Sometimes doesn't respond at all. We just need to turn it on one more time to flash the stock ROM to return it.
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Click to collapse
Wow! then it is a hardware problem too. Since you said it will be returned, I think it's the last option too.
Good luck and hope you get a normal unit
Hi guys, I have a very big problem regarding to the battery. Sometimes it doesn't charge or maybe it's full charged but It drops from 100%, 50%, 20%, 5% and then die (in a few minutes). Somedays it works well but the average is not good. I tried several roms , full wipes and I changed the battery. I don't know what to do. Any thoughts?
Thanks in advance.
what firmware? that did before the problems started?
I believe your battery is damaged. Possibly from high temperatures. I recommend getting a replacement phone if you still qualify for the manufacturer's one year warranty.
thanks
rasto4nik said:
what firmware? that did before the problems started?
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Flying Jelly 3.01. But the issue is general. Sometimes I plug it in chager mode and shows 100% but when it boots drop to 50% (20, 5, so on) in a matter of seconds.
I believe your battery is damaged. Possibly from high temperatures. I recommend getting a replacement phone if you still qualify for the manufacturer's one year warranty.
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I already changed it so I think is not a battery issue. I'm trying to avoid send it back because I'm from Argentina and I bought it in China.
Another issue is when you connect it all the night but it doesnt charge. At the first I thought it was a software issue but right now I don't know what to test. I think the most weird is when sometimes works just fine. It's making me crazy...I dont know if send it back or set it on fire lol.
Thanks guys.
DryKillLogic said:
Flying Jelly 3.01. But the issue is general. Sometimes I plug it in chager mode and shows 100% but when it boots drop to 50% (20, 5, so on) in a matter of seconds.
I already changed it so I think is not a battery issue. I'm trying to avoid send it back because I'm from Argentina and I bought it in China.
Another issue is when you connect it all the night but it doesnt charge. At the first I thought it was a software issue but right now I don't know what to test. I think the most weird is when sometimes works just fine. It's making me crazy...I dont know if send it back or set it on fire lol.
Thanks guys.
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Click to collapse
Hmm maybe there is something wrong with your actual charging port. Have you tried resetting your phone's software?
I think you should flash the stock. before flashing do wipe. in order to avoid the problem of software.
thanks
rasto4nik said:
I think you should flash the stock. before flashing do wipe. in order to avoid the problem of software.
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Click to collapse
I did it several times. I don't know what is happening but since two days is working "fine". The last thing I tried It was die-hard battery script. A guy in another forum recommended me to use compressed air to clean out the ports because it may have a piece of debris that is causing a direct short therefore killing your battery.
Thanks guys.
Hi,
Wondering if anyone can help me...I'm at a total loss. Any ideas would be greatly appreciated.
About a month ago my i717 Note started having issues where I'd be using it and suddenly just power off without warning. When I try to reboot it without being connected to wall charger, it very rarely boot back up, usually dies again mid boot.
If it's actively being powered to the wall/USB the issue has never happened...Most of the time after this happens the battery will indicate that it is actually completely drained ie 0% batter life...however sometimes once it's plugged in it will show some other % that isn't even low battery.
This issue occurs even though I could have 90% battery life prior to the crash. My battery stats in settings shows normal discharge, then just a straight veritical line to 0% followed by the normal recharging...
I have 2 batteries, both Samsung OEM so I cannot think both my batteries happened to crap out at same time.
I had been on Black Jelly for many months without any sort of issue, then suddenly this. I have tried these things, to no effect at all:
- delete batterystats.bin in /system/data
- added several layers of tape on the bottom of battery to ensure has full/tight contact with pins
- loaded several different ROMs
- Completely wiped (Factory Reset, Cache, Data, System...and eventually even did Internal and External Memory wipes from TWRP)
- Odined back to Stock 4.1.2 image
The last application I loaded was Google Hangouts and was also the application I first noticed the issue. I video chat with my parents with it and first noticed it happen there which thought was odd since phone never warned me for low battery...however now it happens all the time despite all the steps I took above plus I don't have Hangouts loaded on the phone atm.
I am currently running Stock 4.1.2 and it's still happening there. As is I cannot use my phone for probably more than 5 minutes without this happening. If I can't solve this I'm going to have to go back to my Cappy which just makes me sad since my Note had been a good phone previously.
Since it's happening across ROMs and after total wipe (if there is any more wiping I should do that might help let me know), plus Odin back to Stock I feel as though it must be some sort of crazy hardware issue. I've only ever seen this happen when I'm actively using the device...it hasn't happened when in in sleep mode (ie screen is off).
Any ideas?
TIA
I agree this happening with 2 batteries is hard to believe, but I will ask anyway.
How old are the batteries? They are notorious to go south after about a year.
Are they swollen at all.
Sent from my SAMSUNG-SGH-I527 using XDA Free mobile app
captemo said:
I agree this happening with 2 batteries is hard to believe, but I will ask anyway.
How old are the batteries? They are notorious to go south after about a year.
Are they swollen at all.
Sent from my SAMSUNG-SGH-I527 using XDA Free mobile app
Click to expand...
Click to collapse
Thanks for the reply...
They both 2+ years old now. No bulging they would appear to be in good shape. I've never had excessive battery drain before, and currently when the issue is not happening the battery life is ok. IE if I don't use my phone at all, battery drain is about what I'd expect. I haven't seen the issue happen when it's sleeping, just if I'm actively using the phone.
Sometimes the issue doesn't happen, and it'll discharge all the way down to 0% normally...it's so random and frustrating...I do know that if I use my phone non-stop for probably about 10 minutes it's going to happen though, usually in less than 5 minutes. Again, I don't see the drain, it looks like normal discharge and I'll go from 75% -> phone off in the blink of an eye. Oddly if I then plug it in the battery charging icon you get (when is powered off) sometimes indicates it's actually not empty.
Also of note when it does happen the phone isn't hot, I can handle the battery fine. Also I have the OEM wall charger for the extra battery, so I know that the battery should be getting fully charged from that (so isn't a USB charge issue on the phone itself).
Is there a good battery stats app I can try? The battery stats in sys settings doesn't show anything hogging.
Thanks again.
All those apps are going to do same thing and I don't put a lot faith in them. 2 years is a long time for battery. Mine went south at about a year and went bad in a hurry. Running KK doesn't help either, it's a real battery sucker on our notes.
You are not the first to run into this issue with those symptoms. I believe more often than not, resolved with new battery. I just got one myself from Amazon for $9. Ravpower 2750 I think. There is a thread in accessories.
Sent from my SAMSUNG-SGH-I527 using XDA Free mobile app
captemo said:
All those apps are going to do same thing and I don't put a lot faith in them. 2 years is a long time for battery. Mine went south at about a year and went bad in a hurry. Running KK doesn't help either, it's a real battery sucker on our notes.
You are not the first to run into this issue with those symptoms. I believe more often than not, resolved with new battery. I just got one myself from Amazon for $9. Ravpower 2750 I think. There is a thread in accessories.
Sent from my SAMSUNG-SGH-I527 using XDA Free mobile app
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Click to collapse
Fair enough I may try that...
The other thing that happened that maybe points to hardware is that previous to all this happening I got a bunch of errors when Play would try to auto update my apps, saying there wasn't enough space. I was on vacation at the time, so I didn't have any time to try to figure it out. Then this battery thing started happening. Not sure how it could be related, but maybe my RAM is fubar.
I'm getting my Cappy back from a friend so I may try that first, I kinda miss that phone...
Thanks again
Madtowndave said:
Fair enough I may try that...
The other thing that happened that maybe points to hardware is that previous to all this happening I got a bunch of errors when Play would try to auto update my apps, saying there wasn't enough space. I was on vacation at the time, so I didn't have any time to try to figure it out. Then this battery thing started happening. Not sure how it could be related, but maybe my RAM is fubar.
I'm getting my Cappy back from a friend so I may try that first, I kinda miss that phone...
Thanks again
Click to expand...
Click to collapse
Well, another thing that needs to happen every now and again, is going completely back to stock. Re root and everything. Completely clean the pipes. It does wonders.
Sent from my SAMSUNG-SGH-I527 using XDA Free mobile app
captemo said:
Well, another thing that needs to happen every now and again, is going completely back to stock. Re root and everything. Completely clean the pipes. It does wonders.
Sent from my SAMSUNG-SGH-I527 using XDA Free mobile app
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Click to collapse
Yeah that's where I am right now...100% stock 4.1.2 and still doing it.
Unlike mine, my mother's SGS2 has been running quite swimmingly all these years. But a new problem has arisen; even with a full charge, the phone will randomly die. As little as 5 minutes or as long as a few hours, but it turns off all the same.
Figured it'd be the battery considering its age, so I bought a brand new one. Properly branded, new stock and all. But the problem persists.
She hasn't installed anything recently that should be draining the battery -don't think she knows how to install anything, come to think of it- and although we might be able to budget a new phone for it, it'd be nice if the S2 was salvageable.
Everything about is as stock, so just wondering if there's something I could do about it or whether to give up. In my experience, Samsung do seem to make phones to last..until the next model is out! My old S2 was crap within a few months although my Note 2 is still hanging in nicely..so who knows.
So my question is, is there something I can do to get this phone playing nicely again, or is it buggered?
Rizaria said:
Unlike mine, my mother's SGS2 has been running quite swimmingly all these years. But a new problem has arisen; even with a full charge, the phone will randomly die. As little as 5 minutes or as long as a few hours, but it turns off all the same.
Figured it'd be the battery considering its age, so I bought a brand new one. Properly branded, new stock and all. But the problem persists.
She hasn't installed anything recently that should be draining the battery -don't think she knows how to install anything, come to think of it- and although we might be able to budget a new phone for it, it'd be nice if the S2 was salvageable.
Everything about is as stock, so just wondering if there's something I could do about it or whether to give up. In my experience, Samsung do seem to make phones to last..until the next model is out! My old S2 was crap within a few months although my Note 2 is still hanging in nicely..so who knows.
So my question is, is there something I can do to get this phone playing nicely again, or is it buggered?
Click to expand...
Click to collapse
I think the problem is with the new battery. Maybe, you can try another battery, since, my phone is 4 years old as well and I purchased a new battery 2 months ago. So, if I my phone runs stock ROM, I get 24 hours of battery, which is pretty descent.
Another workaround would be to try to locate custom ROMs which save battery, and flash them to check the issues. If not solved, you can always revert back to Stock ROM.
Regards.
But it exhibits the same problem with the brand new battery as it did with the old one.
Which makes me think it's less a battery problem and more something else. And rather than buy yet another battery, may as well just buy a new phone.
Rizaria said:
But it exhibits the same problem with the brand new battery as it did with the old one.
Which makes me think it's less a battery problem and more something else. And rather than buy yet another battery, may as well just buy a new phone.
Click to expand...
Click to collapse
Check your usb port as well. Check out this youtube video or google for more info
http://www.google.com.au/url?sa=t&r...PUa35E3AyTaNu-IzErngxYg&bvm=bv.91071109,d.dGY
So with further testing with a new battery, the S2 seems to turn off at about 25% power and after a little while on charge I can turn it back on.
I've recalibrated the battery, factory reset and all but the problem is still present. Can't figure this out.
Rizaria said:
So with further testing with a new battery, the S2 seems to turn off at about 25% power and after a little while on charge I can turn it back on.
I've recalibrated the battery, factory reset and all but the problem is still present. Can't figure this out.
Click to expand...
Click to collapse
Problem with the hardware. Try cleaning out the USB port. It's probably time to move on an buy a new device.
Yeah, I've done so. Just would be nice to have it working as a spare.
Thanks.
Propably motheeboard is dying, if new battery doesnt help. Also try to reflash Official JB 4.1.2 via ODIN, if problem persist, it sadly means that its time to change phone.
hi all ... how r u? ..... i got an issue with my moto z phone and i think its the battery ..... the phone doesnt start up unless its plugged in and once i remove the charger the phone dies even though its saying the battery is 90% and doesnt start up again unless plugged in .... i've tried all troubleshoot solution on motorola website like restarting the phone, reset, hard reset, everything and its still having the same issue
did this issue happen to someone else and whats the solution for this issue
thanx in advance
winner1 said:
hi all ... how r u? ..... i got an issue with my moto z phone and i think its the battery ..... the phone doesnt start up unless its plugged in and once i remove the charger the phone dies even though its saying the battery is 90% and doesnt start up again unless plugged in .... i've tried all troubleshoot solution on motorola website like restarting the phone, reset, hard reset, everything and its still having the same issue
did this issue happen to someone else and whats the solution for this issue
thanx in advance
Click to expand...
Click to collapse
Sounds a hardware problem so. You should change your defective battery. It is a typical problem of these devices.
tsoump said:
Sounds a hardware problem so. You should change your defective battery. It is a typical problem of these devices.
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Click to collapse
is there an app or a way to test the battery health while the phone is charging? to make sure its the battery not anything else controlling the power in the phone
winner1 said:
is there an app or a way to test the battery health while the phone is charging? to make sure its the battery not anything else controlling the power in the phone
Click to expand...
Click to collapse
There are many apps for testing it, try some from the google play. But it would be better to find the Motorola's service of your area, because it might has problem the motherboard as well. I'm saying this from my experience.
tsoump said:
There are many apps for testing it, try some from the google play. But it would be better to find the Motorola's service of your area, because it might has problem the motherboard as well. I'm saying this from my experience.
Click to expand...
Click to collapse
the problem that motorola service in egypt "my area" will cost me more than the phone price .... thats why i wanna do it or test it myself
I have that problem for months. Changing battery helped me for 3 or 4 months. But it keeps happening. I'm having that issue "again" so if you have chance to buy another one do it. Save yourself and save your money for good. Cause you'll keep paying for battery after warranty and you'll say yourself "wow i could buy another phone."
winner1 said:
hi all ... how r u? ..... i got an issue with my moto z phone and i think its the battery ..... the phone doesnt start up unless its plugged in and once i remove the charger the phone dies even though its saying the battery is 90% and doesnt start up again unless plugged in .... i've tried all troubleshoot solution on motorola website like restarting the phone, reset, hard reset, everything and its still having the same issue
did this issue happen to someone else and whats the solution for this issue
thanx in advance
Click to expand...
Click to collapse
I got issue, so i decide to buy new battery
Well done
Hello , this is due to android 7.1 update . Lenovo is responsible for doing this to us , it´s called programmed obsolenscence to make you buy new phones. This moto z is the cheapest vr ready phone in the market with a long long life in terms of tech , the only way is to buy a moto mod check in ebay (sept-2019) they are selling some for cheap from hong kong because a new moto mod battery came out with more mah.
I have had that battery issue before with a Moto Z that I bought in November 2016. The issues started around August 2017. When I had the issues I prolonged the use of the phone without replacing it by using a battery mod, but after some time it would power off even while on the battery, and would immediately power off the second I took the battery mod off probably a few months before that.
I eventually gave into buying a new battery for it and attempting to replace it myself. I rooted the phone first thing when I initially got it, so I didn't try doing official repairs since warranty was voided. Ended up breaking the screen in the process, ordering a new screen (had issues), and then ended up refunding the screen and just sending it into Motorola for replacement. The new 3rd party battery did seem to work without issue for the short time I tested it, so that may be an option, but might end up needing to be replaced in a year. The screen was really easy to break though.
I got a refurbished phone back and it is just now starting to show the same issues again (Replaced it March 2018, have not rooted yet). Had it abruptly die at around 20% earlier today. Not that bad but good to know that it may be starting to happen with this phone. This one I still have left plugged in every night, but without the turbo charger.
Debating on the next phone upgrade right now or if I just want to downgrade to a Moto Z Play I have laying around if it becomes unusable. I will still keep them around since I mess around with the dev kit, but not planning on getting another Motorola as a main phone if I get a new one.
winner1 said:
hi all ... how r u? ..... i got an issue with my moto z phone and i think its the battery ..... the phone doesnt start up unless its plugged in and once i remove the charger the phone dies even though its saying the battery is 90% and doesnt start up again unless plugged in .... i've tried all troubleshoot solution on motorola website like restarting the phone, reset, hard reset, everything and its still having the same issue
did this issue happen to someone else and whats the solution for this issue
thanx in advance
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seems a manufacture fault .. i found some info regarding your issue on another thread .. https://forum.xda-developers.com/moto-z/how-to/defective-battery-lots-moto-zhigh-t3781335