Related
I bought my P7510 not too long ago, which already was at HC 3.2. Kies will not recognize this tablet [stock HC 3.2, USB Debugging off] over USB, but does it over Kies-WiFi. I installed the latest version of Kies, and the USB connection starts up in MTP mode, but the Kies device-recognize-spinner keeps on spinning, and will not resolve the 'unknown' device.
The host-system (Win Vista X64) does recognize the tablet fine.
As HC 3.2 no longer supports the USB Kies (= USB data) mode, I would like to know what could be done to fix this, as Kies does not support Firmware update over Wifi-Kies.
I have been able to run the Wifi native update (got 3.2.1 like that), but I would like to be able to get Kies running over USB.
New Version of KIES is available
Been having exactly the same problems with my (never rooted) new in January GT-P7510 since the last firmware/KIES2 upgrade. Have tried all the fixes in XDA and other forums - wasted hours to no effect. Ended up with 15 device entries for 7510 in my Windows 7 (64) Autoplay list.
Try dowloading the latest KIES_2.2.0.12014_18_8.exe released 8 Mar 2012 from Samsung support. First uninstall both the SAMSUNG USB Driver for Mobile Phones and then Samsung Kies using Control Panel/Programs & Features before you run the new KIES installer.
When KIES finishes installing itself and the USB drivers, fire it up and you'll get KIESPDLR.exe wanting to make changes. If you allow this you'll see the message "There are new components for SAMSUNG KIES.... updates for firmware management ... do you want to upgrade now?" - cancel this as it will not change anything and other posters have said it causes the connection problem.
You're ready to plug in the Tab USB cable now - don't get too excited though there are problems coming. Plug in the 7510 USB cable - preferably in a motherboard USB socket, rather than a hub-based USB socket. The usual storm of device driver installation follows - the first of which always seems to fail - "SAMSUNG USB Mobile Device driver instal failed". Leave KIES to do its thing and you'll get the same error as previously "Cannot start service on this device. Disconnect and reconnect...". Do this and the same thing happens, but this time no new drivers are installed. Stay in KIES and disconnect the 7510 and run the KIES troublshooter under Options - this reinstalls the USB drivers and which manages to get the SAMSUNG Mobile USB Composite Device installed OK this time (and adds yet another 7510 device to your Autoplay list as a bonus...). Reconnect the 7510 and you'll be no further forward - same connection problem followed by error and request to restart the PC. Leave the 7510 connected to your PC and restart the PC.
On restart you should arrive at your usual desktop with no new deice driver installation. Go into Control Panel/Devices & Printers and you'll see a GT-P710 device with an exclamation against it - "Device cannot start - Code 10" error. Click on the "Troubleshooting" option and it will offer to reinstall a driver so let it apply this fix. It will fail on the SAMSUNG Mobile MTP Device installation however. Now unplug the 7510 and plug it back in again. Yet another attempt to install a device driver follows - this time successful so you should see "GT-P7510 installed - ready to use". Followed by the Windows Autoplay box popping up - just close it as soon as you see it. You'll also see the KIESPLDR requests popping up requesting changes to this computer. Cancel these as before.
Now it gets silly - with the 7510 plugged in (KIES hasn't fired itself up) go into Tab Settings, Wireless and connect via Wi-fi - confirm permission on the PC and KIES will start up - and amazingly - connects via USB! From now on you should be able to disconnect and reconnect the 7510 and get a more or less immediate USB connection.
I apologise for the sheer length of this post, but it's a consequence of SAMSUNG's total ineptitude at writing driver installation scripts - who knows what works, or where or why? Any chance of some decent logging/diagnostics options for your cr*ppy KIES connection process Mr Samsung??
Rant over.
And out.
Good luck!
Hogwit said:
Been having exactly the same problems with my (never rooted) new in January GT-P7510 since the last firmware/KIES2 upgrade. Have tried all the fixes in XDA and other forums - wasted hours to no effect. Ended up with 15 device entries for 7510 in my Windows 7 (64) Autoplay list.
Try dowloading the latest KIES_2.2.0.12014_18_8.exe released 8 Mar 2012 from Samsung support. First uninstall both the SAMSUNG USB Driver for Mobile Phones and then Samsung Kies using Control Panel/Programs & Features before you run the new KIES installer.
When KIES finishes installing itself and the USB drivers, fire it up and you'll get KIESPDLR.exe wanting to make changes. If you allow this you'll see the message "There are new components for SAMSUNG KIES.... updates for firmware management ... do you want to upgrade now?" - cancel this as it will not change anything and other posters have said it causes the connection problem.
You're ready to plug in the Tab USB cable now - don't get too excited though there are problems coming. Plug in the 7510 USB cable - preferably in a motherboard USB socket, rather than a hub-based USB socket. The usual storm of device driver installation follows - the first of which always seems to fail - "SAMSUNG USB Mobile Device driver instal failed". Leave KIES to do its thing and you'll get the same error as previously "Cannot start service on this device. Disconnect and reconnect...". Do this and the same thing happens, but this time no new drivers are installed. Stay in KIES and disconnect the 7510 and run the KIES troublshooter under Options - this reinstalls the USB drivers and which manages to get the SAMSUNG Mobile USB Composite Device installed OK this time (and adds yet another 7510 device to your Autoplay list as a bonus...). Reconnect the 7510 and you'll be no further forward - same connection problem followed by error and request to restart the PC. Leave the 7510 connected to your PC and restart the PC.
On restart you should arrive at your usual desktop with no new deice driver installation. Go into Control Panel/Devices & Printers and you'll see a GT-P710 device with an exclamation against it - "Device cannot start - Code 10" error. Click on the "Troubleshooting" option and it will offer to reinstall a driver so let it apply this fix. It will fail on the SAMSUNG Mobile MTP Device installation however. Now unplug the 7510 and plug it back in again. Yet another attempt to install a device driver follows - this time successful so you should see "GT-P7510 installed - ready to use". Followed by the Windows Autoplay box popping up - just close it as soon as you see it. You'll also see the KIESPLDR requests popping up requesting changes to this computer. Cancel these as before.
Now it gets silly - with the 7510 plugged in (KIES hasn't fired itself up) go into Tab Settings, Wireless and connect via Wi-fi - confirm permission on the PC and KIES will start up - and amazingly - connects via USB! From now on you should be able to disconnect and reconnect the 7510 and get a more or less immediate USB connection.
I apologise for the sheer length of this post, but it's a consequence of SAMSUNG's total ineptitude at writing driver installation scripts - who knows what works, or where or why? Any chance of some decent logging/diagnostics options for your cr*ppy KIES connection process Mr Samsung??
Rant over.
And out.
Good luck!
Click to expand...
Click to collapse
Seems not using KEIS at all, the answer most give, is a lot easier. Feel free to explain why using it and going through ask this hassle is better though.
Sent from my GT-P7510 using XDA Premium HD app
Is it worth it? ...hell maybe!
You're right Benzoman - apart from firmware check & update, you don't need KIES at all for straight sync'ing/backup etc, Windows MTP does that just as well directly.
Still, Samsung will be pushing out a lot of firmware/OS updates over the next year. Who knows they might even get KIES and drivers into shape, so I'm sticking with it just now even if it is a b*lls-ache. Anything's better than fruityTunes!
Alas, no
Hogwit said:
Been having exactly the same problems with my (never rooted) new in January GT-P7510 since the last firmware/KIES2 upgrade. Have tried all the fixes in XDA and other forums - wasted hours to no effect. Ended up with 15 device entries for 7510 in my Windows 7 (64) Autoplay list.
...
...
Rant over.
And out.
Good luck!
Click to expand...
Click to collapse
I never had any problems with the installation of the drivers, but followed your (slightly convoluted) method to the letter. In the final part, where USB connection is combined with Wifi-Kies it still takes the Wifi as basis [not USB even both are connected], i.e. no firmware update possible, which was the (only) reason for using Kies. I do not use the SGT for contacts and the such, I have other devices for that... So sadly, this did not work for me.
I will try and try again. And if I ever find a working solution, I will put it here for all to see.
Factory reset of Tablet fixes this
Just_Another_N00b said:
I bought my P7510 not too long ago, which already was at HC 3.2. Kies will not recognize this tablet [stock HC 3.2, USB Debugging off] over USB, but does it over Kies-WiFi. I installed the latest version of Kies, and the USB connection starts up in MTP mode, but the Kies device-recognize-spinner keeps on spinning, and will not resolve the 'unknown' device.
The host-system (Win Vista X64) does recognize the tablet fine.
As HC 3.2 no longer supports the USB Kies (= USB data) mode, I would like to know what could be done to fix this, as Kies does not support Firmware update over Wifi-Kies.
I have been able to run the Wifi native update (got 3.2.1 like that), but I would like to be able to get Kies running over USB.
Click to expand...
Click to collapse
I tried many things suggested here and on other forums on my GT-P7510 (Wi-Fi only). One suggestion made that was claimed to work was a factory reset of the Tablet itself. I connected via USB to my Windows 7 laptop and copied all folders from the Tablet to an external USB hard disk as a backup, then did the factory reset on the Tablet (under Settings - Privacy). After that Samsung Kies could connect via USB.
This means that something on the Tablet itself needs to change to re-enable USB connectivity to the latest version of Kies. (I had been able to connect in the past using the same hardware but on Android 3.1 on the Tablet and on an earlier version of Kies).
The only real benefit I could see from using Kies is if Samsung releases Android 4.0 ICS via Kies before or instead of sending it via Wi-Fi. I upgraded from 3.1 to 3.2 via Wi-Fi.
Latest 10.1 ICS Upgrade fixes KIES USB connect - at last!
Just received 276MB ICS upgrade via wi-fi connection (no Kies involved).
Seems the connection problem via USB is now fixed.
Plug in the upgraded 10.1 via USB to PC - will install new device drivers
then it connects via USB with no problems whatsoever.
Hope it fixes yours too.
Good luck.
n00b57 said:
I tried many things suggested here and on other forums on my GT-P7510 (Wi-Fi only). One suggestion made that was claimed to work was a factory reset of the Tablet itself. I connected via USB to my Windows 7 laptop and copied all folders from the Tablet to an external USB hard disk as a backup, then did the factory reset on the Tablet (under Settings - Privacy). After that Samsung Kies could connect via USB.
This means that something on the Tablet itself needs to change to re-enable USB connectivity to the latest version of Kies. (I had been able to connect in the past using the same hardware but on Android 3.1 on the Tablet and on an earlier version of Kies).
The only real benefit I could see from using Kies is if Samsung releases Android 4.0 ICS via Kies before or instead of sending it via Wi-Fi. I upgraded from 3.1 to 3.2 via Wi-Fi.
Click to expand...
Click to collapse
I agree with you. For the last 2 days I have tried everything. But the thing that worked the first time was factory reset. worked on the very first try.
as of today, jan 6, 2014, nothing works to update my tab through kies or ota.
i followed your instructions to a "t" and there were some differences, which may be why it did not work. the kies version is now different, upon a restart of my windows pc, a program called mecleanup.exe wanted to execute (forget if this is the exact name, but i looked it up, it is a samsung install cleanup program). none of this worked. i tried disabling my antivirus.
i have spent days searching and trying everything i could find, but my p7510 will not connect to my win 7 64 bit pc through kies (but it will connect with kies air wirelessly - no good for updates) and my tab will not update over ota either. i want to update it, root it and maybe flash a good rom asap, i have waited to long!
does anyone have any info, suggestions, solutions? any help will be greatly appreciated.
the tab was purchased about 18 months ago at bestbuy, and i have never rooted it or updated it, i was waiting for a big update -ics. it has android 3.1 now. i also noticed that there is no imei number on it or in it (software) - is this normal? i have not had these problems with my captivate, or rooted galaxy note. (cappy just updated ota to gingerbread 2.3.5) i have not yet tried anythig with my 7 inch tab yet (it's sprint, but i use it wireless only, with flight mode on).
i tried different usb ports, taking everything out of all my usb ports and only connect the tab, reinstall, everything i can think of. my only recourse is a master reset, and i don't know if that is going to work, there seems to be something missing from my tab. ota does nothing, i am signed into my samsung account and my google account. it was having trouble updating apps from the market--or rather with the list of apps that needed updating, it was saying some apps were not installed when they were. the samsung support site is just usless.
thanks for your help...
Hogwit said:
Been having exactly the same problems with my (never rooted) new in January GT-P7510 since the last firmware/KIES2 upgrade. Have tried all the fixes in XDA and other forums - wasted hours to no effect. Ended up with 15 device entries for 7510 in my Windows 7 (64) Autoplay list.
Try dowloading the latest KIES_2.2.0.12014_18_8.exe released 8 Mar 2012 from Samsung support. First uninstall both the SAMSUNG USB Driver for Mobile Phones and then Samsung Kies using Control Panel/Programs & Features before you run the new KIES installer.
When KIES finishes installing itself and the USB drivers, fire it up and you'll get KIESPDLR.exe wanting to make changes. If you allow this you'll see the message "There are new components for SAMSUNG KIES.... updates for firmware management ... do you want to upgrade now?" - cancel this as it will not change anything and other posters have said it causes the connection problem.
You're ready to plug in the Tab USB cable now - don't get too excited though there are problems coming. Plug in the 7510 USB cable - preferably in a motherboard USB socket, rather than a hub-based USB socket. The usual storm of device driver installation follows - the first of which always seems to fail - "SAMSUNG USB Mobile Device driver instal failed". Leave KIES to do its thing and you'll get the same error as previously "Cannot start service on this device. Disconnect and reconnect...". Do this and the same thing happens, but this time no new drivers are installed. Stay in KIES and disconnect the 7510 and run the KIES troublshooter under Options - this reinstalls the USB drivers and which manages to get the SAMSUNG Mobile USB Composite Device installed OK this time (and adds yet another 7510 device to your Autoplay list as a bonus...). Reconnect the 7510 and you'll be no further forward - same connection problem followed by error and request to restart the PC. Leave the 7510 connected to your PC and restart the PC.
On restart you should arrive at your usual desktop with no new deice driver installation. Go into Control Panel/Devices & Printers and you'll see a GT-P710 device with an exclamation against it - "Device cannot start - Code 10" error. Click on the "Troubleshooting" option and it will offer to reinstall a driver so let it apply this fix. It will fail on the SAMSUNG Mobile MTP Device installation however. Now unplug the 7510 and plug it back in again. Yet another attempt to install a device driver follows - this time successful so you should see "GT-P7510 installed - ready to use". Followed by the Windows Autoplay box popping up - just close it as soon as you see it. You'll also see the KIESPLDR requests popping up requesting changes to this computer. Cancel these as before.
Now it gets silly - with the 7510 plugged in (KIES hasn't fired itself up) go into Tab Settings, Wireless and connect via Wi-fi - confirm permission on the PC and KIES will start up - and amazingly - connects via USB! From now on you should be able to disconnect and reconnect the 7510 and get a more or less immediate USB connection.
I apologise for the sheer length of this post, but it's a consequence of SAMSUNG's total ineptitude at writing driver installation scripts - who knows what works, or where or why? Any chance of some decent logging/diagnostics options for your cr*ppy KIES connection process Mr Samsung??
Rant over.
And out.
Good luck!
Click to expand...
Click to collapse
What do you really need Kies for @OP??? Why dont you just plug it in and allow the PC to see it as a USB device.
Nothing works at all, even when I “just plug it in"! Driveres fail to load or load and do not work. I tried loading older drivers with internet turned off. That was a no go. It lets me see there is a drive on my pc, but will not allow me to see what is on the drive.
Kies air works but does not allow me to move or copy most files to my pc (photos copy but no music and no documents and certainly no apks or any kind of executable)! ). I was thinking of emailing stuff to myself but the main problem is updating my tablet.
I spent one whole useless hour on chat with samsung tech who told me everything I knew and tried already. I explained to him from the start about everything I tried so far, but he still went on to direct me to the samsung support pages with the stuffthat did not work. I should post the transcript of the conversation for sh★ts and giggles.
I just want to be able to update it and root it. Nothing has worked. Why does it not have a removable sd card? Also, now nothing works for my gnote and 7 inch tab. My captivate is just fine with kies mini, so far (knock knock knock on wood).. I remember my p7510 (i think it was that one and not my smaller tab) doing an ota update without my knowledge, and I was mad because everything got changed in some way.
I don't want to master reset till I back it all up. I really wanted to avoid the reset, this should not be happenning, a point in apple's favor here (and I am not an apple fan, i go with android all the way). Samsung needs to take there devs and let them meet to real tab owners/users.
Here is a question − can I email myself an executable/zip file (I know there are size limits) and run it right from gmail on my tab?
sent from my rooted i717 w/stock ics....and i love it!
Here's what I did that works (tablet was running 3.2) stock, PC is win7x64:
1. Disconnect tablet.
2. On PC, uninstall Kies & Samsung USB driver from Programs & Features.
3. On tablet, disable USB Debugging.
4. Download and install latest Kies (was 2.5.2.13021_10 for me).
5. Launch kies, it will not detect anything.
6. Plug in tablet and let drivers etc. install, wait for a prompt from kies saying 'this device is not supported by this version of kies (or similar)'.
7. Press OK.
8. Quit kies and restart it, now it works.
Do the firmware upgrade, and get outta there, that software is some of the worst there is... good luck.
I am completely unable to get Kies to see my 10.1 tab on my PC win 7. I always end up with an error message (Cannot start service on the devise. Please disconnect and reconnect the devise).
I tried the trouble shooting connection option, still the same no connection. Anybody have any tips on making that connection?
I always had problems with Task 14
I think mine stopped working via USB with the last update, although it worked over WiFi. Have you tried both?
UKseagull said:
I think mine stopped working via USB with the last update, although it worked over WiFi. Have you tried both?
Click to expand...
Click to collapse
WiFi works fine, but I don't see option of updating the firmware on WiFi.
In the same boat, trying to get ICS update but won't connect via kies......
wifi works fine.
The only way kies connects for me is using my unrooted backup. Any custom rom won't connect for me. Have you tried that?
I have the same problem. Tried to connect to Kies before the ICS upgrade and just now after performing the ICS upgrade. Nothing works, tried turning on USB debugging, etc.
Win 7 Ultimate 64 Bit
Galaxy Tab 10.1 64 gb Verizon LTE running new ICS stock rom
sebmw said:
I am completely unable to get Kies to see my 10.1 tab on my PC win 7. I always end up with an error message (Cannot start service on the devise. Please disconnect and reconnect the devise).
I tried the trouble shooting connection option, still the same no connection. Anybody have any tips on making that connection?
Click to expand...
Click to collapse
Which ROM do you use?
sebmw said:
I am completely unable to get Kies to see my 10.1 tab on my PC win 7. I always end up with an error message (Cannot start service on the devise. Please disconnect and reconnect the devise).
I tried the trouble shooting connection option, still the same no connection. Anybody have any tips on making that connection?
Click to expand...
Click to collapse
Does factory reset work? On my HC 3.2 Kies (and USB drivers) were very finicky. Re-installed KIES/Drivers many times and only a factory reset got it primed and working. Have only seen ID mismatches once in a while after Stock ICS, but when it works Kies also recognises the tab.
my galaxy y has same problem after rooting the galaxy y by NeoX BlackStar X1....:crying:
i need to get back my contacts.......:crying:
if you are rooted, then the Tab will not connect to Kies. The same way like some Samsung applications will not work if rooted. So, there are two options that you: root and live free or stay connected to Samsung like an apple lover.... Sorry, but I am terribly upset on Samsung...
If you are stock and cannot connect... try removing all the drivers from PC (check internet for how to remove hidden devices). And try to uninstall and reinstall Kies
okty2k said:
if you are rooted, then the Tab will not connect to Kies. The same way like some Samsung applications will not work if rooted. So, there are two options that you: root and live free or stay connected to Samsung like an apple lover.... Sorry, but I am terribly upset on Samsung...
If you are stock and cannot connect... try removing all the drivers from PC (check internet for how to remove hidden devices). And try to uninstall and reinstall Kies
Click to expand...
Click to collapse
My rooted tab connected just fine to Kies.
What I think you mean is that if you're not running a stock ROM, you can't connect to Kies. That's probably the case. Mine is stock but rooted.
Ok, so I found a few older threads on this, but no tips in them seem to work in my case. I can't seem to get my S4 to see the PC/USB connection and prompt to select Media Device or the like. The USB icon never even appears in the notification bar. The PC recognizes connection (USB tone sounds) and shows device ready to use, but phone never gives the option. Doesn't seem to matter if USB Debugging is checked or not, or anything else that I can find so far. Here's the things I can generally eliminate:
2 different USB cables worked on wife's S4 on two different PCs. Neither cable or PC worked with my S4
Tried reinstalling Samsung USB drivers just to be sure
Cold booted phone
Tried unchecking and re-checking USB debugging (also tried with it unchecked)
So when we take in working fine on wife's S4, I'd generally guess that we can eliminate cable and PC from the potential problem list. Phone is currently on stock rom, but rooted. Outside of that and freezing VZ Support, Knox, and VZ Tones, no other modifications to the OS. At this point, I'm pretty stumped. Any suggestions on other steps to try?
The problem is your USB settings in the hidden dialers. Look for tutorials on how to enable them, and once found, type *#0808#, and a list of usb otions will come up. Pick any with MTP and they'll work again.
Worked perfect. Thanks muchly!
aidankiller4 said:
The problem is your USB settings in the hidden dialers. Look for tutorials on how to enable them, and once found, type *#0808#, and a list of usb otions will come up. Pick any with MTP and they'll work again.
Click to expand...
Click to collapse
Not to threadjack, but...
On a related issue, win update tried to update my samsung ADP, etc drivers and failed. Ever since, I cannot connect to the PC. The PC doesn't even notice that the phone is connected. I tried the above fix to no avail (it is set to MTP) I uninstalled and reinstalled kies, tried troubleshooting the usb connection, ect...
Please help.
Im_Gumby said:
On a related issue, win update tried to update my samsung ADP, etc drivers and failed. Ever since, I cannot connect to the PC. The PC doesn't even notice that the phone is connected. I tried the above fix to no avail (it is set to MTP) I uninstalled and reinstalled kies, tried troubleshooting the usb connection, ect...
Please help.
Click to expand...
Click to collapse
Try installing/reinstalling Kies, it comes bundled with all the samsung drivers you'll need
Tried that. Twice. To no avail.
But it is no longer a problem. I installed eclipse rom and it now works again.
Who knows what went wrong...
And now it's not working again. Reinstalled (dirty) the ROM without any change. Thoughts?
Its not only Smart Switch, its also Kies. I installed the s6edge USB drivers, i have no room on my phone. So my phone is just stuck on the Samsung Galaxy s6 edge screen. When i plugin my USB it kinda connects, and also on my device manager screen thingy it says Samsung ANDROID. But i cant find my phone at all, its rooted and all but i want to install a new room
http://windowsreport.com/samsung-galaxy-s6-edge-windows-10/ tried using this guide, still not working.
Says unspecified SAMSUNG_ANDROID under devices and Printers.............. This is driving me mad
Have u tried odin? Download and install odin. Any version over 3.10.7 will do. Uninstall samsung kies and smart switch. Download samsung drivers and install drivers after u have uninstalled kies, smart switch and rebooted. U can find many manuals how to use odin with google.
Sent from my Samsung Galaxy S7 Edge using XDA Labs
Hello there,
I am in the throws of trying to root my S6 edge (want to play using Magisk etc), but something just never happens when I try to do this through Odin.
I have the phone connected, everything seems fine with the file I am trying to use as an image, but nothing happens on the phone end at all. I get Succeeded 0 / Failed 0 as a response in Odin.
I have the drivers from Samsung installed. I even installed Kies. And I think this is where the problem is. I don't think the phone is being recognised. I have debug mode over USB on, but I just think the phone isn't being found by Odin.
Do any of you have some tips for me?
slim6y said:
Hello there,
I am in the throws of trying to root my S6 edge (want to play using Magisk etc), but something just never happens when I try to do this through Odin.
I have the phone connected, everything seems fine with the file I am trying to use as an image, but nothing happens on the phone end at all. I get Succeeded 0 / Failed 0 as a response in Odin.
I have the drivers from Samsung installed. I even installed Kies. And I think this is where the problem is. I don't think the phone is being recognised. I have debug mode over USB on, but I just think the phone isn't being found by Odin.
Do any of you have some tips for me?
Click to expand...
Click to collapse
Please be sure that Kies is not running (even not in background) when you run Odin. It won't work then.
In the past I only installed Kies to get the Samsung drivers installed. Afterwards, I immediately uninstalled Kies in order to have no trouble with Odin, and anyway if I've Odin I've no personal need for Kies.
Oswald Boelcke said:
Please be sure that Kies is not running (even not in background) when you run Odin. It won't work then.
In the past I only installed Kies to get the Samsung drivers installed. Afterwards, I immediately uninstalled Kies in order to have no trouble with Odin, and anyway if I've Odin I've no personal need for Kies.
Click to expand...
Click to collapse
I didn't have Kies installed the first time, and nothing worked. But even with Kies, I still can not get the PC to recognise any device. It is frustrating, because as far as I can see I have done everything right.
No matter what I do, I can not get the S6 to appear in Odin at all.
Further to this, despite having the drivers installed from Samsung, freshly today, the USB fails to be recognised (this is the issue). So I need to work out how to overcome this. Any suggestions?
More precisely, in the Device Manager, under USB, the failed USB states: "Unknown USB device (Device Descriptor Request Failed)".
*Update*
I did a factory reset on the S6 and still, no good. The device doesn't want to connect to any port in any computer with any cable.