I'm having the strangest problem with my 920. It never has had any SIM errors at all, but about a month ago, I would wake up in the morning and the phone was displaying a SIM error. This happens every night, after midnight. Rebooting fixes the problem. I tried rebooting the phone around 3:30 in the morning, but after a while it would display the sim error again. It never happens during the day.
Any help?
It's an unlocked ATT RM-820 (I'm pretty sure), running Windows Developer 8.1, using TIGO service in Honduras.
Thanks in advance!
Drew
Honduras
Related
I have since discovered that my IMEI has been blocked. This phone was bought off eBay in January but apparently the block was only placed on August 7th. I'm gutted, I'm really hoping this can be resolved or that I am covered by insurance.
--------------------------------------------------------------------
Hi everyone,
I'd greatly appreciate any help anyone can give me. Here is what happened:
About 2 weeks ago I upgraded radio from 1.38 to 1.50, which worked and everything was fine.
Last week I went on holiday to a little place on the beach, where signal has normally been a problem. Not so this time, I had plenty of signal and was talking and texting fine.
On Tuesday it worked all morning and then in the afternoon the signal dropped off and it said "no service". I cycled the phone radio a few times and rebooted the phone, all to no avail. I concluded that the local cell tower had a fault and that I wasn't in range of another.
On Wednesday we took a trip and, as I expected, a few miles down the road my phone picked up signal again, consistent with the faulty cell tower hypothesis. I recieved a load of texts that had been waiting for me, made a few calls and everything was fine. When we got back to where we were staying, the signal held - I presumed the fault had been fixed.
Later that evening the signal dropped out again as before. I assumed that perhaps the fault hadn't been sufficiently fixed in the cell tower, so while annoying I presumed when I got to a different area the signal would come back like it did before.
However, it didn't. We came home on Friday and it hasn't picked up a signal, just says "no service". If I manually search for networks it finds O2 (as well as all the others) and I can select it, but it still says "no service".
I plugged in a T-Mobile sim, and it found signal immediately, BUT I cannot send/recieve calls or texts, people calling me hear a strange problem about it being unable to connect their call, and text message delivery reports give the same (not the message that one gets if the phone is switched off) - so it is obviously on the network but something is stopping it using the network - when I try and make a call I instantly get those four beeps which indicate the call has ended.
I then phoned O2 and said I think my SIM is dead, and they agreed and are sending me a new one. However, I then tried my old O2 sim again and got a brief signal, but still the same problem as the T-Mo sim - cannot send/recieve calls/texts/anything.
My O2 sim now says no service, although I have tried it in another phone and it works fine.
Since then I have re-flashed 1.38, hard reset the OS (Sleuth's v3) and flashed the O2 WM6 official rom with 1.47, all making no difference. I've tried forcing 2G and 3G and particular frequencies (it usually says it cannot apply these band settings, but after several reboots I sometimes manage to change it).
So, in summary:
Signal is very intermittent and usually says "no service".
Even when I do have signal, I cannot send/recieve calls/texts.
My O2 sim definitely works.
I have tried radios 1.50, 1.38 and 1.47 to no avail.
I have hard reset the ROM (Sleuth's v3) and flashed the O2 official ROM to no avail.
Desperate for help! Many thanks
I have also cleaned the SIM, SIM contacts in the phone, and checked that I can access the SIM card from the phone, and I can get the phone's IMEI etc so at least part of the radio seems to be working, and as mentioned before the SIM definitely works.
Thanks
Update:
I have tried Orange post-pay and Orange pre-pay sims and they both work fine, so it doesn't appear to be my phone that has broken.
However, my original O2 sim continues to work in another Nokia phone, suggesting that the sim isn't broken.
It may just be the pairing of that sim with my phone, which is the only thing I can think of. Does the Hermes apply sim "profiles" to sims which are inserted? Have I messed up the profile associated with that sim? My new O2 sim should come next week so we will see if that one works.
Also, the error messages of the text delivery reports sent to my phone while my O2 sim was in it say "Interworking Not Available" (this is from an Orange phone). Any idea what that means?
Thanks to anyone who can help.
Oliy said:
Update:
I have tried Orange post-pay and Orange pre-pay sims and they both work fine, so it doesn't appear to be my phone that has broken.
However, my original O2 sim continues to work in another Nokia phone, suggesting that the sim isn't broken.
It may just be the pairing of that sim with my phone, which is the only thing I can think of. Does the Hermes apply sim "profiles" to sims which are inserted? Have I messed up the profile associated with that sim? My new O2 sim should come next week so we will see if that one works.
Also, the error messages of the text delivery reports sent to my phone while my O2 sim was in it say "Interworking Not Available" (this is from an Orange phone). Any idea what that means?
Thanks to anyone who can help.
Click to expand...
Click to collapse
Shot in the dark here: how did you get your Hermes? Could it be blacklisted from O2 - i.e. could it be stolen from an O2 subscriber. (I would assume by the person you got it from, I am not accusng you of anything!)
Hi Todd,
Thanks for your reply. It's not something I'd thought of but it could fit the scenario. I got the phone off eBay back in January and had no problems with it until now. It's actually a T-Mobile branded one, (i.e. the MDA) rather than the XDA Trion. When I phoned O2 to ask if my account had been blocked and to get a new sim the person I spoke to said there was nothing to indicate that my account would have been blocked, which would presumably include any blocked IMEIs that were listed there. Also, if the phone had been blocked after being listed stolen it would have been blocked on all networks wouldn't it? If my new sim doesn't work I will phone O2 and ask them if my IMEI is blocked, so thanks for your suggestion.
As updated in the first message, my IMEI has been blocked, causing all the problems. The reason the Orange sims worked must be because the block hasn't propagated to the Orange network yet.
Hey i discovered i had the same problem today aswell i bourght the phone of Ebay for the first day it was working then next day i upgraded to WM6 and it stop working i did some research on why it stop working and here it was
Orange & O2:
If you place an active orange or
O2 sim into a blacklisted handset you
phone will not show any signal strength
at all! If the handset is a Nokia then a
"SIM card registration failed" message
will also be displayed. If your handset is an
Ericsson then an "Invalid Mobile" message
will be displayed. For most other manufacturers
the handset will simply show no signal!
Vodafone & T-Mobile
If you place an active Vodafone or T-Mobile sim into a blacklisted handset, the phone will appear to function perfectly UNTIL you try to make an outgoing call. When you try to call out from the handset you will hear a sequence of beeps and then the call will be dropped!!
wow nice story man , it seemed like a movie or something
anyway before i finish it i expected that your problem is that the phone IMEI is blacklisted . since its working with orange and other sims . its usually normal to get signal but u wont be able to make or recieve phone calls .
good luck .
Hello all,
The HTC Hero is great but I do have a minor problem.
For weeks the phone has been asking me at the most random moments for the pin(3) code for unlocking the phone (about 2-3 times a day). Then I wiped the phone, reinstalled everything and it worked fine for over a week until now. So what happened in the last 2 days or so? Nothing,... well, I went to Belgium (I live in the Netherlands) so it tried to connect to another network but failed.
Anyway, problem is that it asks me randomly for a pincode to unlock. During that time i am unreachable.
Anyone got an idea how to solve this?
Thanks!
(btw, I have not installed a custom-rom or rooted it or anything)
edit: also, once unlocked it asks me to confirm the time-zone....
Rebooted my TBolt and when it started up it popped a big lock screen message about the SIM card not being recognized. Phone booted up rest of the way anyways, but kept popping that warning occasionally.
Rebooted again and it seems to have gone away.
Just curious if this is just a fluke or the sign of something worse to come.
Any one else seen this behavior?
Keep in mind, this is a VZW 4G sim that they installed 10 weeks ago and never had any problems with...no attempt to do anything like use some 3G AT&T SIM, etc, etc.
I noticed this behavior for the first time today, right after I rebooted as well. I immediately tried calling my Google Voice number (didn't want to try calling a friend) and it went through, so I'm not sure if the error message is valid or not.
considering this phone has some of the same insides as the hd7, that does not suprise me.
I get the error occasionally of no sim on my hd7 and reboot always makes it go away. Happened maybe 4-5 times since November.
Thanks for the replies. Only three one time so far, so probably nothing to worry about based on both your experiences.
Sent from my SCH-I510 using Tapatalk
Have you reactivated a 3g phone on your account? This voids the 4g sim.
THUNDERBOLT
Hi everyone,
i was wondering if i'm the only one to get issue with my data.
In fact i have the 3G icon, but no network connection, i have to disable and enable data to have the H icon and data working.
i had it with stock SFR rom, stock motorola rom and custom rom.
have you deactivated Wifi networks.....???
Normally it should not happen. But I am not sure whether it is the phone issue or the network issue.
Last summer when I was in France, I was using SFR, and somehow I have seen that the IDLE-TIME-OUT value of the network is kept quite high, as a result of which the phone's data connection goes to sleep without getting disconnected, and it is problem re-registering again.
Install the new update if the problem keeps on coming....or if it is a unlocked version, try with another SIM card.
yes, but I also was having sim card authentication errors AGAIN for a couple hours. I thought that was resolved a few weeks ago. But Tech support told me last night that there was an outage yesterday morning again. My OTA update finally appeared tonight after adding some files to my preinstall folder. Hopefully that update will cure the problem until ICS gets pushed out.
dey.santanu2011 said:
have you deactivated Wifi networks.....???
Normally it should not happen. But I am not sure whether it is the phone issue or the network issue.
Last summer when I was in France, I was using SFR, and somehow I have seen that the IDLE-TIME-OUT value of the network is kept quite high, as a result of which the phone's data connection goes to sleep without getting disconnected, and it is problem re-registering again.
Install the new update if the problem keeps on coming....or if it is a unlocked version, try with another SIM card.
Click to expand...
Click to collapse
Yes i always turn off wifi when i'm out.
The thing is that i had my desire HD for 1 year and i never had this kind of issue with SFR, it just happened since i have my razr(1 week).
Actually i'm on the retail with OTA and still have issue.
@Droid_Razr it could be a sim card issue, because i changed my sim card with my razr(micro sim) i'll try to search this way
Hi
Yesterday, my phone was working fine. The battery was on 1% so I plugged it in to charge. I taken it off charge and turned it on, and was greeted by the no signal icon. Then, signal came back but read "emergency calls only." Now, I can't connect to my network. I tried a Vodafone sim in it and it worked OK, but two Three sims failed to work. I tried my dad's and mine. The funny thing is, my sim works in my dads phone, as does his. So by all accounts it looks as though three had blocked my phone from their network, even though it's pay as you go. I phoned them but they told me they haven't blocked it and it should work OK. I haven't touched anything on it, I just charged it.
Do any of you guys have any idea what could be wrong? I thought maybe the hardware had failed, but like I say it connected to vodafone so this seems impossible.
I'm seriously puzzled. I've tried recovering the firmware through Kies to no avail.
I'm at my wits end. Thanks!
Might be sim lock, was the phone originally locked to vodaphone?
Sent from my GT-I9300 using Tapatalk