Hi
Yesterday, my phone was working fine. The battery was on 1% so I plugged it in to charge. I taken it off charge and turned it on, and was greeted by the no signal icon. Then, signal came back but read "emergency calls only." Now, I can't connect to my network. I tried a Vodafone sim in it and it worked OK, but two Three sims failed to work. I tried my dad's and mine. The funny thing is, my sim works in my dads phone, as does his. So by all accounts it looks as though three had blocked my phone from their network, even though it's pay as you go. I phoned them but they told me they haven't blocked it and it should work OK. I haven't touched anything on it, I just charged it.
Do any of you guys have any idea what could be wrong? I thought maybe the hardware had failed, but like I say it connected to vodafone so this seems impossible.
I'm seriously puzzled. I've tried recovering the firmware through Kies to no avail.
I'm at my wits end. Thanks!
Might be sim lock, was the phone originally locked to vodaphone?
Sent from my GT-I9300 using Tapatalk
Related
I have been running custom roms on my droid since the root explot was first discovered, and I have a rooted xoom as well. Last night I rooted my thunderbolt and installed the debloated rom. I don't think it is even related to my problem, as it still worked fine after doing this, but I thought it was worth mentioning. I removed the sim card today, just to prove to my brother that it did indeed have a sim, and after reinsertation, my thunderbolt has not been able to connect to a data network. I do not live in a 4g area, and I have tried reseating the sim several times. I can make phone calls, wifi works fine, but I cannot get the 3g icon, and the browser won't load if not on wifi.. I'm starting to get scared. I can't think of anything else to try. Any suggestions?
EDIT 1: I have intermittent 1x data, but I never get 3g. And when I say intermittent, I mean I get it like right after a call for maybe a minute, then it goes away.
Sent from my Xoom using XDA Premium App
I had this same issue as well when I removed and reinserted my SIM card. When I booted back up I was stuck on 1xRTT. After making a call, they phone locked back on to LTE and everything was good after that. If it still isn't working I would recommend giving Verizon a call. They may be able to reactivate it. I did notice that the problem persisted even though I flashed a couple different roms on the device. I'm thinking it probably isn't a great idea to remove and insert the SIM if you don't have to.
Just an update,
I spent 2.5 hours at the effing verizon store today after spending an hour on the phone. Even after all that time, and giving me a new SIM, they STILL couldn't get my TB to connect to 3g. They said that it might magically start working at midnight for no particular reason, but had no clue what to do (I was actually at a corporate store btw) If it doesnt start working tonight, I am going back tomorrow. I have no idea what the hell is up. I am very tech savvy, and this is just insane. It must be a verizon problem in my area that it wont let the phone reactivate for the 3g/4g
Hello everyone.
Since getting a Lumia 800 I've had nothing but issues. Initially the problem was battery life (as is common, I know), which never reached more than 5 hours even on minimum usage. Then I started getting signal dropouts. So I sent it back to Nokia's UK repair centre in Thetford, thinking that they would sort it.
I got the phone back today, and the phone now will not find a network at all - I've tried multiple Microsims on different networks, with no luck. On the advice of the Nokia helpline I restored the phone to factory settings, performed both a soft and hard reset, and tinkered with the network settings app and the mobile network menu in settings.
It isn't a sim insertion error, as a different symbol shows up when no sim is inserted. The phone simply won't find a network, when I know the signal strength is very strong in my area (in fact I'm using my old phone with the same sim card and it has full strength).
It looks like I'm going to have to send it back to Nokia again, but if anyone can help me to save me having to do that it would be much appreciated.
Thanks,
Chris
Try put it on 2G.
Most time 2G get better signal than 3G.
vibbow said:
Try put it on 2G.
Most time 2G get better signal than 3G.
Click to expand...
Click to collapse
2G didn't change anything, still no service.
I'd the similar issue, the status kept showing NO NETWORK connection, but the funniest part is, I can make call, and send SMS!
The most frustrated part is, the data connection is always drop! I'm not sure is my telco issue or the phone issue!
Have you tried ringing yourself?
I know that sounds stupid but I constantly get the no signal sign but can still call, send texts and receive all, even the internet works.
I thought it was a problem with three (everyone always says they're ****) but the post above suggests not.
brummiesteven said:
Have you tried ringing yourself?
I know that sounds stupid but I constantly get the no signal sign but can still call, send texts and receive all, even the internet works.
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Click to collapse
Yeah I'd read somewhere else about ringing/texting to wake the phone up kinda thing, but it doesn't work.
Goes straight to answerphone when I call the phone, and when I try and call out it just fails.
brummiesteven said:
I thought it was a problem with three (everyone always says they're ****) but the post above suggests not.
Click to expand...
Click to collapse
Nope, it's doing this to me on the o2, giffgaff and 3 sim cards I've tried.
Where did you buy it? If it was a physical store I'd take it back there and ask for them to swap it over... would be quicker than sending it to Nokia.
I have the same problem with L800. No service but... I can't call, answer or send sms and get them...(Wifi works fine) I tried many different sim cards from different operators etc. Can't take it back to the shop because I bought it used without purchase papers. It just suddenly stopped saying "no service". And when I mess with it and try search the network manually it finds them, but wont connect to any of them. And after doing that alot, it says incorrect sim or something like that.
It lets me put in the pin code and everything.
I tried searching from everywhere but no solutions yet.
Kurivaim said:
I have the same problem with L800. No service but... I can't call, answer or send sms and get them...(Wifi works fine) I tried many different sim cards from different operators etc. Can't take it back to the shop because I bought it used without purchase papers. It just suddenly stopped saying "no service". And when I mess with it and try search the network manually it finds them, but wont connect to any of them. And after doing that alot, it says incorrect sim or something like that.
It lets me put in the pin code and everything.
I tried searching from everywhere but no solutions yet.
Click to expand...
Click to collapse
Hmmm, ok it's not a simcard issue then, if you tried a lot of other simcards from different operators, did you try to clean your simcard reader maybe there is some dust or perhaps a failure that results in not reading your simcard.
Goodluck buddy,
So today I made an experiment. I live in Norway and I went to Finland. In Finland the phone worked perfectly with out any problems but as soon I got over the country line back to Norway. It said "No Service". Very strange...
Kurivaim said:
So today I made an experiment. I live in Norway and I went to Finland. In Finland the phone worked perfectly with out any problems but as soon I got over the country line back to Norway. It said "No Service". Very strange...
Click to expand...
Click to collapse
Well, then it's solved, just move over to Finland :laugh:
Just kidding mate, it's a strange problem don't think there are a lot of differents between the gsm coverage of both countries.
The only option I can think about for now is to perform a hard reset.
If I found something usefull about this issue I let you know.
Greetz,
About a week ago when I tried to use my phone it said no SIM card inserted. The SIM was in and unlocked as I had used the phone about an hour before without any problem. I rebooted the phone but still it said no SIM so I powered off, removed the SIM, cleaned it and tried again. Well after about an hour of messing around the phone started working normally again. I didn't do anything more about it and wrote it off as a glitch.
I woke up this morning looked at my phone at it was asking for my PUK unlock code. It seems as though the phone must have rebooted overnight or something and now it's asking for a PUK. Why would it do that? I can't unlock it as my copy of the PUK code has worn so I cannot see all the numbers any more so I'll have to go to my network provider.
My question what could be wrong with the phone that is starting to not recognise the SIM? The issue last week must have been a prelude to this and it's pointing to something failing in the hardware. Any ideas what can be causing this?
Did you flash any ROMs or Kernels? Because that may be the problem usually.
Sent from my GT-I9100 using xda premium
sunseaker said:
About a week ago when I tried to use my phone it said no SIM card inserted. The SIM was in and unlocked as I had used the phone about an hour before without any problem. I rebooted the phone but still it said no SIM so I powered off, removed the SIM, cleaned it and tried again. Well after about an hour of messing around the phone started working normally again. I didn't do anything more about it and wrote it off as a glitch.
I woke up this morning looked at my phone at it was asking for my PUK unlock code. It seems as though the phone must have rebooted overnight or something and now it's asking for a PUK. Why would it do that? I can't unlock it as my copy of the PUK code has worn so I cannot see all the numbers any more so I'll have to go to my network provider.
My question what could be wrong with the phone that is starting to not recognise the SIM? The issue last week must have been a prelude to this and it's pointing to something failing in the hardware. Any ideas what can be causing this?
Click to expand...
Click to collapse
Please give more informationhone Model,Kernel,ROM...
Sorry should have given more information about the phone.
It's a UK GT-I9100 model running stock 2.3.4. I haven't flashed any Roms since updating to 2.3.4 over a year ago. I've been holding out for the UK Jellybean which I've just downloaded ready to go once I sort out this problem.
I think I read somewhere that moisture on the usb port may cause this problem but I can't find that any more and I'm not sure if I'm remembering it correctly either. Although, my phone has never been submerged or even got wet in the rain so I don't think it's moisture.
I just tried putting another SIM into the phone and it works fine. As soon as I put my SIM back in it asks for the PUK. I guess I'll need to go speak to my network provider. Would still like to know why I started having these SIM problems.
sunseaker said:
I just tried putting another SIM into the phone and it works fine. As soon as I put my SIM back in it asks for the PUK. I guess I'll need to go speak to my network provider. Would still like to know why I started having these SIM problems.
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Click to collapse
Dude,I think your SIM card got blocked.Go to your carrer provider,and ask them to unblock it
I went to my network provider and got the PUK and unlocked the SIM. I asked if they had blocked it or if had been blocked and they said no. They said I must have entered the SIM pin incorrectly which isn't the case as the phone was one and the SIM unlocked before I went to sleep. I put it into flight mode and the next morning when I looked at the phone it was asking for the PUK. That with the previous issue where the SIM wasn't being recognised points to something not quite right either with the hardware or software.
I'm going to be updating to 4.2.1 no that the UK version is available and see if the problems still continue.
Was just casually using my Amaze today with the official CM10 I've always had on it, and all of a sudden in the middle of a call the call dropped and the phone restarted. I thought it was just a random reboot as they are nightly builds. After it restarted there all of a sudden was no signal. I was a bit confused as just a minute ago before I started the call I was getting full bars on 4G. I tried rebooting multiple times, changing SIM's (the phone is unlocked), even trying different ROMs. All of them had the same problem. No cellular signal. I tried the *#*#4636#*#* to set the network to WCDMA, however it was always stuck on "unknown". No matter what I changed it too it would always reset back to unknown. Then I finally thought I had to resort to an RUU.
After reflashing the Mobilicity RUU (stock one that came with the phone) on gingerbread, the signal FINALLY worked! I was so relieved and went to download the ICS OTA update so I can start flashing ROM's again. Then all of a sudden in the middle of the update the phone restarted, and when it booted back up again, no signal again. I then went to check for software updates again and just wanted to try downloading it over WiFi. I accidentally clicked the phone info screen instead of software updates and I noticed that the IMEI, IMEI SV, Phone Number and IMSI were all "Unknown". This was really odd. *#06* also brought up an empty IMEI box. Then I clicked software update and it said there were no updates available. What? It just worked a while ago before the signal broke again!
I then pulled the SIM out to run the phone WiFi only until I could figure this out and I noticed that it wouldn't say "No SIM" with no SIM card inserted like it normally would, but would continue to say "No Service" as if there was a SIM but there was just no reception in the area.
I've been trying all day to flash multiple RUU's and the only one that fixes the problem is reflashing factory Mobilicity GB RUU. Then signal works again, however after any restart signal will break again and won't work anymore until another RUU reflash. Is there anything I can do? This is the only phone I have to use and it's driving me nuts! Any help would be greatly appreciated!
Please acknowledge that I am not asking for a way to obtain or change my IMEI, as I know that is not allowed. I am asking for a way to fix the No Service issue I've been having.
HTC Amaze: Mobilicity 4G
ROM: Stock 2.3.4 at this point
Software number: 1.45.1800.2
Stock HBOOT, S-OFF, SuperCID
Now another thing has arises. I try to use it as an iPod/Media player now and just use it connected to WiFi. However the battery dies after about 5 hours of just standby, untouched. It's all because of "Cell Standby" using up battery. It uses up 4 and a half hours of battery and 100% of the time it's without signal. However, even if airplane mode is turned on to disable the cellular radio, it doesn't make any difference to Cell Standby.
Same boat buddy
TheCrazyDirectioner said:
Was just casually using my Amaze today with the official CM10 I've always had on it, and all of a sudden in the middle of a call the call dropped and the phone restarted. I thought it was just a random reboot as they are nightly builds. After it restarted there all of a sudden was no signal. I was a bit confused as just a minute ago before I started the call I was getting full bars on 4G. I tried rebooting multiple times, changing SIM's (the phone is unlocked), even trying different ROMs. All of them had the same problem. No cellular signal. I tried the *#*#4636#*#* to set the network to WCDMA, however it was always stuck on "unknown". No matter what I changed it too it would always reset back to unknown. Then I finally thought I had to resort to an RUU.
After reflashing the Mobilicity RUU (stock one that came with the phone) on gingerbread, the signal FINALLY worked! I was so relieved and went to download the ICS OTA update so I can start flashing ROM's again. Then all of a sudden in the middle of the update the phone restarted, and when it booted back up again, no signal again. I then went to check for software updates again and just wanted to try downloading it over WiFi. I accidentally clicked the phone info screen instead of software updates and I noticed that the IMEI, IMEI SV, Phone Number and IMSI were all "Unknown". This was really odd. *#06* also brought up an empty IMEI box. Then I clicked software update and it said there were no updates available. What? It just worked a while ago before the signal broke again!
I then pulled the SIM out to run the phone WiFi only until I could figure this out and I noticed that it wouldn't say "No SIM" with no SIM card inserted like it normally would, but would continue to say "No Service" as if there was a SIM but there was just no reception in the area.
I've been trying all day to flash multiple RUU's and the only one that fixes the problem is reflashing factory Mobilicity GB RUU. Then signal works again, however after any restart signal will break again and won't work anymore until another RUU reflash. Is there anything I can do? This is the only phone I have to use and it's driving me nuts! Any help would be greatly appreciated!
Please acknowledge that I am not asking for a way to obtain or change my IMEI, as I know that is not allowed. I am asking for a way to fix the No Service issue I've been having.
HTC Amaze: Mobilicity 4G
ROM: Stock 2.3.4 at this point
Software number: 1.45.1800.2
Stock HBOOT, S-OFF, SuperCID
Click to expand...
Click to collapse
I have had this issue twice ... first time it happened maybe 9 months ago and stayed like that for 3 weeks with me constantly flashing and wiping and s-offing no no avail ... one day I pulled out my sim and memory card and when I switched on the device it says "no simcard" it never said that b4 so I switched it off and put back in the sim card and memory card and poof it was suddenly working again...
The first time I recalled not installing anything for months before that event other than one app..... "What's App" I installed what's app and used it fine for 2 weeks and the phone just dropped in the middle of a call and never regained signal.... so I said since that was the only app that I had installed its probably the culprit, so I will never use it again since the phone started working again.
Sadly 7 months later a girl i was talking to kept insisting that I install whats app because she wants to chat more... Against my better judgement I went ahead and did it and it worked for 2 weeks and one morning .... poof "no service" no imei .... and the culprit .....? WHATS APP!!! sadly I have been in this state for a month now with no sign of it fixing itself again... thank you whatsapp... let me know if whatsapp was installed prior to your loss of imei
seto862 said:
I have had this issue twice ... first time it happened maybe 9 months ago and stayed like that for 3 weeks with me constantly flashing and wiping and s-offing no no avail ... one day I pulled out my sim and memory card and when I switched on the device it says "no simcard" it never said that b4 so I switched it off and put back in the sim card and memory card and poof it was suddenly working again...
The first time I recalled not installing anything for months before that event other than one app..... "What's App" I installed what's app and used it fine for 2 weeks and the phone just dropped in the middle of a call and never regained signal.... so I said since that was the only app that I had installed its probably the culprit, so I will never use it again since the phone started working again.
Sadly 7 months later a girl i was talking to kept insisting that I install whats app because she wants to chat more... Against my better judgement I went ahead and did it and it worked for 2 weeks and one morning .... poof "no service" no imei .... and the culprit .....? WHATS APP!!! sadly I have been in this state for a month now with no sign of it fixing itself again... thank you whatsapp... let me know if whatsapp was installed prior to your loss of imei
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Click to collapse
Actually my Amaze started working again as well! One day around two weeks back all of a sudden it decided to start working again, but I just left it there as I had already bought an Xperia ion to replace it. One day my friend asked if he could borrow it for a week or so, I let him and when I popped his sim in it worked, checked imei, apns, everything was good. However later that day during the lunch hour he took it out and told me there was no signal. First thing I did obviously was check the imei and of course, it had disappeared again. Nothing in window when typing #*06# and in settings imei would say "unknown"
I never used whatsapp before and he doesn't use whatsapp either, it's never been downloaded on the phone so it's not the problem for me. If I reflash GB RUU it will work again and imei will come back BUT only until you reboot, after reboot it will lose imei again. Honestly it seems to have a mind of it's own when it comes to working or not.
I'm Having the same issue right now anyone have any ideas?
vetalik said:
I'm Having the same issue right now anyone have any ideas?
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Click to collapse
Having the same problem too!
Tried removing the sd and sim, rebooting without, reinstalling them, rebooting with, and no luck.
I'm planning to flash the Debloated Stock rom to try that, then I'll try the latest RUU, will report back... (could be a few days)
Debloated stock did not work. Latest ICS RUU did not work. Original, very first, RUU didn't appear to work until I did a restart (without the Sim inserted).
So it's working for now, although it's Gingerbread...
Sent from my Nexus 4 using Tapatalk
billteeth said:
Debloated stock did not work. Latest ICS RUU did not work. Original, very first, RUU didn't appear to work until I did a restart (without the Sim inserted).
So it's working for now, although it's Gingerbread...
Sent from my Nexus 4 using Tapatalk
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Click to collapse
Really? I've tried literally every RUU available for Amaze and still nothing. Before, after flashing a gingerbread RUU the IMEI would work during the first use but would break after restarting. Now when I do any RUU, IMEI won't work under any condition.
Yesterday I noticed that I had an er081 (no wifi calling). I thought it was a wifi issue at first, but I tried calling and had no network connection. It shows bars, but will never register the sim on the network. I thought my sim might be bad, but I popped it into an old phone and it worked fine. I tried to reset network to defaults, checked APN (which was greyed out so I could not edit, but looked correct). Then I gave in and did a factory reset in twrp which is super annoying since my phone was working perfectly. None of these things helped.
Any suggestions? I was going to try and upgrade to a newer stock, but I was actually already on the newest stock rom anyway (from august).
Tried
*#*#4636#*#*
I have an IMEI etc...I would post pictures, but that seems sort of like a bad idea. It seems from googling that this is a problem that used to be more common, but suggestions do not seem to work. I don't see how this can happen when SIM works fine on another phone.
I have installed the sim on a nexus 5x and a 6p, both worked. That makes me think hardware error, unfortunately, but I honestly do not see how that can happen if I can see all the networks and their signal strength etc...
Weirdly enough I borrowed someone else's sim card and tried it. Upon boot it said they had a new voicemail which made me think it was connected, but when I tried to call it said emergency calls only. It was like it connected for a second then got kicked off the network.
Ok so I found out the cause and I am an idiot sort of. My phone was marked as stolen. I could not log in b/c I could not verify with my phone number previously so I gave up on it and forgot to recheck when I got an old phone. Still sort of perplexing as I have zero idea how this happened. Could it occur somehow in a pocket? It seems highly unlikely. Anyway I am happy to be done with this, but sad to reset everything back up. Bleh...