SIM not working, no IMEI or IMSI - HTC Amaze 4G

Was just casually using my Amaze today with the official CM10 I've always had on it, and all of a sudden in the middle of a call the call dropped and the phone restarted. I thought it was just a random reboot as they are nightly builds. After it restarted there all of a sudden was no signal. I was a bit confused as just a minute ago before I started the call I was getting full bars on 4G. I tried rebooting multiple times, changing SIM's (the phone is unlocked), even trying different ROMs. All of them had the same problem. No cellular signal. I tried the *#*#4636#*#* to set the network to WCDMA, however it was always stuck on "unknown". No matter what I changed it too it would always reset back to unknown. Then I finally thought I had to resort to an RUU.
After reflashing the Mobilicity RUU (stock one that came with the phone) on gingerbread, the signal FINALLY worked! I was so relieved and went to download the ICS OTA update so I can start flashing ROM's again. Then all of a sudden in the middle of the update the phone restarted, and when it booted back up again, no signal again. I then went to check for software updates again and just wanted to try downloading it over WiFi. I accidentally clicked the phone info screen instead of software updates and I noticed that the IMEI, IMEI SV, Phone Number and IMSI were all "Unknown". This was really odd. *#06* also brought up an empty IMEI box. Then I clicked software update and it said there were no updates available. What? It just worked a while ago before the signal broke again!
I then pulled the SIM out to run the phone WiFi only until I could figure this out and I noticed that it wouldn't say "No SIM" with no SIM card inserted like it normally would, but would continue to say "No Service" as if there was a SIM but there was just no reception in the area.
I've been trying all day to flash multiple RUU's and the only one that fixes the problem is reflashing factory Mobilicity GB RUU. Then signal works again, however after any restart signal will break again and won't work anymore until another RUU reflash. Is there anything I can do? This is the only phone I have to use and it's driving me nuts! Any help would be greatly appreciated!
Please acknowledge that I am not asking for a way to obtain or change my IMEI, as I know that is not allowed. I am asking for a way to fix the No Service issue I've been having.
HTC Amaze: Mobilicity 4G
ROM: Stock 2.3.4 at this point
Software number: 1.45.1800.2
Stock HBOOT, S-OFF, SuperCID

Now another thing has arises. I try to use it as an iPod/Media player now and just use it connected to WiFi. However the battery dies after about 5 hours of just standby, untouched. It's all because of "Cell Standby" using up battery. It uses up 4 and a half hours of battery and 100% of the time it's without signal. However, even if airplane mode is turned on to disable the cellular radio, it doesn't make any difference to Cell Standby.

Same boat buddy
TheCrazyDirectioner said:
Was just casually using my Amaze today with the official CM10 I've always had on it, and all of a sudden in the middle of a call the call dropped and the phone restarted. I thought it was just a random reboot as they are nightly builds. After it restarted there all of a sudden was no signal. I was a bit confused as just a minute ago before I started the call I was getting full bars on 4G. I tried rebooting multiple times, changing SIM's (the phone is unlocked), even trying different ROMs. All of them had the same problem. No cellular signal. I tried the *#*#4636#*#* to set the network to WCDMA, however it was always stuck on "unknown". No matter what I changed it too it would always reset back to unknown. Then I finally thought I had to resort to an RUU.
After reflashing the Mobilicity RUU (stock one that came with the phone) on gingerbread, the signal FINALLY worked! I was so relieved and went to download the ICS OTA update so I can start flashing ROM's again. Then all of a sudden in the middle of the update the phone restarted, and when it booted back up again, no signal again. I then went to check for software updates again and just wanted to try downloading it over WiFi. I accidentally clicked the phone info screen instead of software updates and I noticed that the IMEI, IMEI SV, Phone Number and IMSI were all "Unknown". This was really odd. *#06* also brought up an empty IMEI box. Then I clicked software update and it said there were no updates available. What? It just worked a while ago before the signal broke again!
I then pulled the SIM out to run the phone WiFi only until I could figure this out and I noticed that it wouldn't say "No SIM" with no SIM card inserted like it normally would, but would continue to say "No Service" as if there was a SIM but there was just no reception in the area.
I've been trying all day to flash multiple RUU's and the only one that fixes the problem is reflashing factory Mobilicity GB RUU. Then signal works again, however after any restart signal will break again and won't work anymore until another RUU reflash. Is there anything I can do? This is the only phone I have to use and it's driving me nuts! Any help would be greatly appreciated!
Please acknowledge that I am not asking for a way to obtain or change my IMEI, as I know that is not allowed. I am asking for a way to fix the No Service issue I've been having.
HTC Amaze: Mobilicity 4G
ROM: Stock 2.3.4 at this point
Software number: 1.45.1800.2
Stock HBOOT, S-OFF, SuperCID
Click to expand...
Click to collapse
I have had this issue twice ... first time it happened maybe 9 months ago and stayed like that for 3 weeks with me constantly flashing and wiping and s-offing no no avail ... one day I pulled out my sim and memory card and when I switched on the device it says "no simcard" it never said that b4 so I switched it off and put back in the sim card and memory card and poof it was suddenly working again...
The first time I recalled not installing anything for months before that event other than one app..... "What's App" I installed what's app and used it fine for 2 weeks and the phone just dropped in the middle of a call and never regained signal.... so I said since that was the only app that I had installed its probably the culprit, so I will never use it again since the phone started working again.
Sadly 7 months later a girl i was talking to kept insisting that I install whats app because she wants to chat more... Against my better judgement I went ahead and did it and it worked for 2 weeks and one morning .... poof "no service" no imei .... and the culprit .....? WHATS APP!!! sadly I have been in this state for a month now with no sign of it fixing itself again... thank you whatsapp... let me know if whatsapp was installed prior to your loss of imei

seto862 said:
I have had this issue twice ... first time it happened maybe 9 months ago and stayed like that for 3 weeks with me constantly flashing and wiping and s-offing no no avail ... one day I pulled out my sim and memory card and when I switched on the device it says "no simcard" it never said that b4 so I switched it off and put back in the sim card and memory card and poof it was suddenly working again...
The first time I recalled not installing anything for months before that event other than one app..... "What's App" I installed what's app and used it fine for 2 weeks and the phone just dropped in the middle of a call and never regained signal.... so I said since that was the only app that I had installed its probably the culprit, so I will never use it again since the phone started working again.
Sadly 7 months later a girl i was talking to kept insisting that I install whats app because she wants to chat more... Against my better judgement I went ahead and did it and it worked for 2 weeks and one morning .... poof "no service" no imei .... and the culprit .....? WHATS APP!!! sadly I have been in this state for a month now with no sign of it fixing itself again... thank you whatsapp... let me know if whatsapp was installed prior to your loss of imei
Click to expand...
Click to collapse
Actually my Amaze started working again as well! One day around two weeks back all of a sudden it decided to start working again, but I just left it there as I had already bought an Xperia ion to replace it. One day my friend asked if he could borrow it for a week or so, I let him and when I popped his sim in it worked, checked imei, apns, everything was good. However later that day during the lunch hour he took it out and told me there was no signal. First thing I did obviously was check the imei and of course, it had disappeared again. Nothing in window when typing #*06# and in settings imei would say "unknown"
I never used whatsapp before and he doesn't use whatsapp either, it's never been downloaded on the phone so it's not the problem for me. If I reflash GB RUU it will work again and imei will come back BUT only until you reboot, after reboot it will lose imei again. Honestly it seems to have a mind of it's own when it comes to working or not.

I'm Having the same issue right now anyone have any ideas?

vetalik said:
I'm Having the same issue right now anyone have any ideas?
Click to expand...
Click to collapse
Having the same problem too!
Tried removing the sd and sim, rebooting without, reinstalling them, rebooting with, and no luck.
I'm planning to flash the Debloated Stock rom to try that, then I'll try the latest RUU, will report back... (could be a few days)

Debloated stock did not work. Latest ICS RUU did not work. Original, very first, RUU didn't appear to work until I did a restart (without the Sim inserted).
So it's working for now, although it's Gingerbread...
Sent from my Nexus 4 using Tapatalk

billteeth said:
Debloated stock did not work. Latest ICS RUU did not work. Original, very first, RUU didn't appear to work until I did a restart (without the Sim inserted).
So it's working for now, although it's Gingerbread...
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
Really? I've tried literally every RUU available for Amaze and still nothing. Before, after flashing a gingerbread RUU the IMEI would work during the first use but would break after restarting. Now when I do any RUU, IMEI won't work under any condition.

Related

Data is dead after removing and reinserting sim. Help?

I have been running custom roms on my droid since the root explot was first discovered, and I have a rooted xoom as well. Last night I rooted my thunderbolt and installed the debloated rom. I don't think it is even related to my problem, as it still worked fine after doing this, but I thought it was worth mentioning. I removed the sim card today, just to prove to my brother that it did indeed have a sim, and after reinsertation, my thunderbolt has not been able to connect to a data network. I do not live in a 4g area, and I have tried reseating the sim several times. I can make phone calls, wifi works fine, but I cannot get the 3g icon, and the browser won't load if not on wifi.. I'm starting to get scared. I can't think of anything else to try. Any suggestions?
EDIT 1: I have intermittent 1x data, but I never get 3g. And when I say intermittent, I mean I get it like right after a call for maybe a minute, then it goes away.
Sent from my Xoom using XDA Premium App
I had this same issue as well when I removed and reinserted my SIM card. When I booted back up I was stuck on 1xRTT. After making a call, they phone locked back on to LTE and everything was good after that. If it still isn't working I would recommend giving Verizon a call. They may be able to reactivate it. I did notice that the problem persisted even though I flashed a couple different roms on the device. I'm thinking it probably isn't a great idea to remove and insert the SIM if you don't have to.
Just an update,
I spent 2.5 hours at the effing verizon store today after spending an hour on the phone. Even after all that time, and giving me a new SIM, they STILL couldn't get my TB to connect to 3g. They said that it might magically start working at midnight for no particular reason, but had no clue what to do (I was actually at a corporate store btw) If it doesnt start working tonight, I am going back tomorrow. I have no idea what the hell is up. I am very tech savvy, and this is just insane. It must be a verizon problem in my area that it wont let the phone reactivate for the 3g/4g

[Q] VZW 4G SIM card not recognized on boot

Rebooted my TBolt and when it started up it popped a big lock screen message about the SIM card not being recognized. Phone booted up rest of the way anyways, but kept popping that warning occasionally.
Rebooted again and it seems to have gone away.
Just curious if this is just a fluke or the sign of something worse to come.
Any one else seen this behavior?
Keep in mind, this is a VZW 4G sim that they installed 10 weeks ago and never had any problems with...no attempt to do anything like use some 3G AT&T SIM, etc, etc.
I noticed this behavior for the first time today, right after I rebooted as well. I immediately tried calling my Google Voice number (didn't want to try calling a friend) and it went through, so I'm not sure if the error message is valid or not.
considering this phone has some of the same insides as the hd7, that does not suprise me.
I get the error occasionally of no sim on my hd7 and reboot always makes it go away. Happened maybe 4-5 times since November.
Thanks for the replies. Only three one time so far, so probably nothing to worry about based on both your experiences.
Sent from my SCH-I510 using Tapatalk
Have you reactivated a 3g phone on your account? This voids the 4g sim.
THUNDERBOLT

[Q] Galaxy SII CF-Rooted KH1 - "baseband unknown" intermittent problem

Hello,
I have a random/erratic problem with my SGSII reporting that the baseband is unknown and no IMEI being present.
It happens randomly through the night, or if the phone reboots itself, the signal icon changes to a circle with a line through it, and no network connectivity works (except for WiFi).
I've backed my \EFS up previously and restored that with no luck, re flashed my modem with no luck.
Usually the fix is to reboot the phone a few more times and eventually it comes back on.
I've got an app called 'network' which gives me various stats on the connectivity type etc (from my nexus one days) under 'Set preferred network type: I have an extra entry called 'Unknown' which gets selected by the phone, and changing this to one of the GSM variants doesn't have any effect.
Like I said, it's random and not much of a show stopper right now since I'm thinking it's a software problem. I don't want to RMA my handset just yet.
I have seen some other threads where people seem to have this permanently and there are no resolutions provided in the threads.
Has anyone else experienced this?
Kind Regards,
Chris.
I m relieved to know someone else also has this problem. Last Sunday my handset just hanged on lockscreen, so I pulled out battery, reinserted it and sim stopped detecting, so I tried couple of restarts, factory resets still nothing. So flashed firmware a couple of times still nothing. So when I checked if firmware was flashed correctly, the baseband was showing unknown and IMEI was completely blank. Handset is still in warranty so I don't want to take any chances, I am sending it in on Monday. Will keep you posted on what happens. Let me know if ur problem is solved.
Phone started regularly reporting that the SIM wasn't inserted so a quick phone call to O2 and a courier is coming to pick the handset up tomorrow.
Still under warranty so they should be able to fix/replace it.
Pain in the backside though to back up everything and then reinstalling it again when it comes back (either repaired, or a new/replacement one)
Right,
I got it back.
Apparently they identified it as a faulty SIM card slot. I was sceptical of this at first, but I persevered with it.
Surely enough, 1 day into using it, the same happened.
Back to the repair centre with photographic evidence of the problem.
Same happened to me a few night ago, removing the sim and re-inserting it fixed the problem for me.
I haven't seen it again yet.
I was on the stock firmware and insecure kernel.
me too... never been update or using any clockmod firmware..it just suddenly happen... any other way to fix this...
I'm also having the same problem for days now. My phone is full stock, never rooted it, never installed and unsecure kernel.
It randomly loses IMEI, Baseband and GSM signal. Sometimes it comes back after rebooting phone, but sometimes it seems to be permanent.

[Q] No data connection in the last few days.

Hello all,
I have had no data connection in the last few days. solid signal, but no data. i have done almost everything i can do and still the same result. switched back to Rev.A and i can get 3g "ok", not sure whats up. Any suggestions? I also reflashed the Mr2 radio and no change.
Another thought is my SIM card might have taken a dump. Id be willing to take it into verizon and get a new sim but dont want to unroot, revert to stock. got way to much going on with my phone to just start from scratch again : ( just so i can "try" if a new SIM would work. what would happen if i took my rooted thunderbolt into a verizon store for a new SIM card?. Would they Deny me service?or put a note on my account stating i have rooted and voided my warranty?. Just curious as to what would happen. they would deffidently notice right off the bat because of my sense 3.0 rom, kernal, gingerbread, signal icons,lock ring,signal bars, spash screen, boot animation and sound, etc...
need help guys! thanks in advance! : )
Well I know you said you don't want to but just make a nandroid backup before you unroot and stick it on your pc for safe keeping. Then when you are re-rooted just wipe everything and restore the backup and you are EXACTLY where you were before. Plus with Revolutionary re-rooting takes all of 5-10 minutes.
Sent from my HTC Thunderbolt
Talk to the guys there. Get a feel for them... The guys at the shops near me couldn't care less about a rooted device. As long as the software isn't the issue, which a bum SIM shouldn't be, they shouldn't really care. I'd feel them out a bit before assuming unrooting is a must. You might get lucky.
I will send this thread up. This is exactly the problem I am experiencing. The Thunderbolt has perfectly good network signal but data connection is not working. It complains about "SIM card not found" when entering the Settings and APNs. The SIM card is detected by the device otherwise, it's possible to save contacts to it and retrieve them. But 4G data is completely dead.
I visited a VZW store yesterday and received a new SIM card but the problem is still there. I have also tried to reflash to the latest leaked radio without any solution.
The ROM used is the latest Synergy Nightly.
I begin to consider the possibility of restoring the Thunderbolt back to stock and get a replacement but it would be good if this problem can be solved.
THUNDEROID said:
Hello all,
I have had no data connection in the last few days. solid signal, but no data. i have done almost everything i can do and still the same result. switched back to Rev.A and i can get 3g "ok", not sure whats up. Any suggestions? I also reflashed the Mr2 radio and no change.
Another thought is my SIM card might have taken a dump. Id be willing to take it into verizon and get a new sim but dont want to unroot, revert to stock. got way to much going on with my phone to just start from scratch again : ( just so i can "try" if a new SIM would work. what would happen if i took my rooted thunderbolt into a verizon store for a new SIM card?. Would they Deny me service?or put a note on my account stating i have rooted and voided my warranty?. Just curious as to what would happen. they would deffidently notice right off the bat because of my sense 3.0 rom, kernal, gingerbread, signal icons,lock ring,signal bars, spash screen, boot animation and sound, etc...
need help guys! thanks in advance! : )
Click to expand...
Click to collapse
Theres a issue with some roms not being desprinted enough and flashing them can corupt the vzw setup. Either flash back to orig and reroot or do the ##whatever and make sure your data config is right. If i helped and im sure i did click thanks
Sent from my ADR6400L using xda premium

Mobile Network is broken.. won't turn on..

I have an amaze 4g and started having radio issues.. the phone currently say "Disconnected because service is unavailable" under Mobile Network and will not allow me to switch on. I believe it won't even see the sim card as it does not say "No Sim Card" anymore when the phone is booted without one. I have flashed several custom roms with 4EXT as well as the stock ICS file with no luck..
When i try and search for network operators i just get a message that says "Error while searching for networks"...
Any help would or input would be greatly appreciated as i have now spent a few days trying to get this phone to work again.
coppying my post from another thread because it matches my issue
spikiex3 said:
I have an amaze 4g and started having radio issues.. the phone currently say "Disconnected because service is unavailable" under Mobile Network and will not allow me to switch on. I believe it won't even see the sim card as it does not say "No Sim Card" anymore when the phone is booted without one. I have flashed several custom roms with 4EXT as well as the stock ICS file with no luck..
When i try and search for network operators i just get a message that says "Error while searching for networks"...
Any help would or input would be greatly appreciated as i have now spent a few days trying to get this phone to work again.
Click to expand...
Click to collapse
"I have had this issue twice ... first time it happened maybe 9 months ago and stayed like that for 3 weeks with me constantly flashing and wiping and s-offing no no avail ... one day I pulled out my sim and memory card and when I switched on the device it says "no simcard" it never said that b4 so I switched it off and put back in the sim card and memory card and poof it was suddenly working again...
The first time I recalled not installing anything for months before that event other than one app..... "What's App" I installed what's app and used it fine for 2 weeks and the phone just dropped in the middle of a call and never regained signal.... so I said since that was the only app that I had installed its probably the culprit, so I will never use it again since the phone started working again.
Sadly 7 months later a girl i was talking to kept insisting that I install whats app because she wants to chat more... Against my better judgement I went ahead and did it and it worked for 2 weeks and one morning .... poof "no service" no imei .... and the culprit .....? WHATS APP!!! sadly I have been in this state for a month now with no sign of it fixing itself again... thank you whatsapp... let me know if whatsapp was installed prior to your loss of imei"

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