Just updated to Lollipop on the latest generic firmware (23.1.A.0.726) and all was great initially until I decided to try to video my goddaughters first steps.
I was then greeted with a "Unknown Error" on the 4K Camera, and the camera also Force Closed on the regular video camera function.
Is there a fix available for this, as I know the camera works perfectly under Android 4.4, but I have had nothing but problems on Android 5.0
I have taken a look in the exisiting bugs thread for Lollipop but nobody seems to have the same issue...
Have you concidered resetting your phone
See this is the wierd thing....
I've done some googling and it appears it may be a generic Android Lollipop bug that Google is aware off...
And yes, rebooting the phone does somehow clear the issue, but surely this is not the answer to have to keep rebooting the phone just to get the video camera working??
Are you sure you haven't used the flashlight before? Lollipop has a bug when after using the flashlight for a couple of minutes the camera doesn't work anymore.
I never use the flashlight on my phone :-/
Happens to me as well, but occasional random or planned reboots related to Xposed framework and modules mitigated video issues..
Hmm...that's even wierder then as my phone is purely stock...no unlocked bootloader, no root.
Hmm. At least we can rule out an unlocked bootloader as a cause now (two other users and I are/were facing the same issue and we all had unlocked bootloaders).
Related
Got the tab a week ago. The front facing camera was working fine, tried it again today and the color was all screwed up. Is this a hardware or software problem? The back camera still works fine. The picture attached was taken from the front camera.
I would think it is a software issue. Did you install any rom or photo software?
Nope. Havent installed any camera apps or messed with any settings.
If you have root, and you can try flashing a fresh rom.
I have exactly the same issue on my Nexus S. Back camera also works fine. I have stock 4.1.2. Never flashed anything else. Phone version is I9023XXKI1. I know it worked flawlessly for months in skype. Then it changed to this weird color mode for some calls and back without any apparent reason. Now it doesn't change anymore. It just stays this way. I tried to change many settings, nothing helps. I'm also attaching image.
This is the only post I found that seems to be the same as my problem. The hardware is different (well, they are both from Samsung) but result is the same.
My camera all of the sudden stopped working the other day. Whenever I try to use it, the screen goes black then force closes after a few minutes. I tried to download a few other camera apps and nothing happened. Currently running with no root and I don't want to root it until the camera is fixed, unless that would help fix it.
MSK01 said:
My camera all of the sudden stopped working the other day. Whenever I try to use it, the screen goes black then force closes after a few minutes. I tried to download a few other camera apps and nothing happened. Currently running with no root and I don't want to root it until the camera is fixed, unless that would help fix it.
Click to expand...
Click to collapse
If you're on a 100% stock ROM with no changes and no root access with a camera that stopped working, there are very few things which can be done.
The only real solution would be to clear out the specific stock camera application's data directory. Not sure if this is possible w/o having to clear all the data.
I'd suggest the following steps in this order:
1) Manage applications under settings is where to look to clear out the specific Camera application data in hopes that only something was corrupted. Reboot and test.
2) Wipe all data on the device. Reboot and test.
3) If none of these worked, personally, I would return/exchange the stock device for another one as at this point, it would definitely seem to be hardware related.
An alternative route would be to gain root access and look into switch kernels/ROMs, but this could end up being a dead end if the issue is hardware related.
The only good/not so bad news is I've never seen the camera completely stop working on any of these devices .. at least not yet. So hopefully this issue is not hardware related! Good luck!
I cleared out the camera information and it worked the second I restarted my phone. Thank you!
That happened to me to, nothing I tried worked. Was good that I had ESRP. The Sprint store replacement the phone in lieu of just fixing the camera
dgr581 said:
That happened to me to, nothing I tried worked. Was good that I had ESRP. The Sprint store replacement the phone in lieu of just fixing the camera
Click to expand...
Click to collapse
Sometimes it's nice for them to just fix your phone and not give you a refurb. My sprint store seems to screw ur phone up when they fix it lol.
In the past when I was on the evo they swapped my screen out and broke my volume buttons. Then they just gave me a refurb.
Same thing happened to me. Suddenly, it doesn't work. Oddly enough, the Front Face camera does work by using the Mirror app. But the Rear camera does not respond when launching the Camera app.
I already tried switching ROMs, switching kernels, factory defaults, and nothing worked. Might be a hardware issue. I just hope it can be fixed without replacing my phone. It would suck having a replacement phone with HBOOT v1.50...
I received my Titan device recently and since then the device's camera is not working properly.
When I got the phone the camera was acting superb and I tested it by taking a few shots and a movie roll (all max quality). After the phone did a reboot over night due to drained battery the camera app began to show a black screen instead of a preview and hang up or crash when pressing the shoot button.
I called up the HTC support center in my country and was told that this is a common and known issue with Windows phones and is caused by 3rd party apps using the window's camera API. I got instructed to do a factory resetand afterwards, the camera did work properly, but again for a few shots (obviously after ending the phone call with them ).
So I decided to investigate the matter.
On my phone were installed the 'Skype','Whatsapp' and 'Mykebo free' apps before the reset, none of which seem to have a connection to the camera API (I didn't use Skype's video feature). This made my suspect the HTC's camera control software that maybe interferes somehow with the camera.
I began resetting my device and checking when the camera starts to fail.
Doing a couple of resets I saw that the camera started to fail after connecting the phone to the PC and disconnecting it while the camera app was working (the app itself does not run but shows the Zune 'disconnect to view media' screen). But on the last reset the camera didnt even start.
I am really confused since it doesnt seem to be a hardware issue (the photos were taken perfectly) but neither a camera API malfunction since the phone is used widely and even a best photo competition exists on this forum.
I want to avoid using my warrenty since it includes sending the phone abroad and is a bit costly for me..
Any ideas on what to do next? could it be that the ROM flushed in the phone is corrupt in any way?
loder123 said:
I received my Titan device recently and since then the device's camera is not working properly.
When I got the phone the camera was acting superb and I tested it by taking a few shots and a movie roll (all max quality). After the phone did a reboot over night due to drained battery the camera app began to show a black screen instead of a preview and hang up or crash when pressing the shoot button.
I called up the HTC support center in my country and was told that this is a common and known issue with Windows phones and is caused by 3rd party apps using the window's camera API. I got instructed to do a factory resetand afterwards, the camera did work properly, but again for a few shots (obviously after ending the phone call with them ).
So I decided to investigate the matter.
On my phone were installed the 'Skype','Whatsapp' and 'Mykebo free' apps before the reset, none of which seem to have a connection to the camera API (I didn't use Skype's video feature). This made my suspect the HTC's camera control software that maybe interferes somehow with the camera.
I began resetting my device and checking when the camera starts to fail.
Doing a couple of resets I saw that the camera started to fail after connecting the phone to the PC and disconnecting it while the camera app was working (the app itself does not run but shows the Zune 'disconnect to view media' screen). But on the last reset the camera didnt even start.
I am really confused since it doesnt seem to be a hardware issue (the photos were taken perfectly) but neither a camera API malfunction since the phone is used widely and even a best photo competition exists on this forum.
I want to avoid using my warrenty since it includes sending the phone abroad and is a bit costly for me..
Any ideas on what to do next? could it be that the ROM flushed in the phone is corrupt in any way?
Click to expand...
Click to collapse
Flash its with your device OEM .nbh .... If you haven't done that then maybe something is wrong with an API etc so flashing it might solve the problem.
Tachi91 said:
Flash its with your device OEM .nbh .... If you haven't done that then maybe something is wrong with an API etc so flashing it might solve the problem.
Click to expand...
Click to collapse
I will try this out now.
I noticed that on the factory reset menu there is an option to show the OS CRC.
I recieved the values:
BL CRC-0x439025DD
OS CRC-0x6A9EA866
are this OK? the phone is fully patched.
loder123 said:
I will try this out now.
I noticed that on the factory reset menu there is an option to show the OS CRC.
I recieved the values:
BL CRC-0x439025DD
OS CRC-0x6A9EA866
are this OK? the phone is fully patched.
Click to expand...
Click to collapse
If you got the Titan one go here download the RUU that goes with your titan and flash it while in the bootloader
Tachi91 said:
If you got the Titan one go here download the RUU that goes with your titan and flash it while in the bootloader
Click to expand...
Click to collapse
I did a flush and the camera doesn't work at all, seem like this is a hardware failure :\
Thanks!
Hi!
I have Z2 with latest 5.0 build (.28). 1-2 days since i updated my phone, camera app stopped working. I opened it and it's just a black screen with control buttons. It doesn't make pictures. I tried to reset my phone with PCC, but problem stayed. I downloaded other camera apps from Play Market and they also didn't work, then i turned off stock camera app (in settings) and other camera apps worked fine. When i turn stock camera app back it works for some hours and then again black screen.
Is it a SW or HW problem? Does enyone know what to do?
Thanks
I have the same problem
i have never faced this problem, but i have heard that it was a couple of bugs in the 5.0.2 builds.
Try to upgrade your firmware and se if it works better
Hey there! Since I got the phone I've had random reboot issues on Stock so I've switched to crDroid. But lately even on this custom ROM, I am experiencing camera freezing issues at 55 minute mark on WhatsApp/Zoom video calls. My video gets cut and the phone lags horribly and then after about 10 minutes, somehow it fixes itself. Has anyone else had the same issues ? Is there a fix for this ? I've had this issue on both Stock May update w/locked BL and on crDroid and EvolutionX. Thanks in advance.
i'm having this problem too
but it's even worse for me
always lagging in videocalls and camera cuts off completly after some time
i'm running stock android 10 ROM
Me too since about 2 weeks, maybe because of last security update (stock Android)
During video call the camera sometimes freezes, black picture.
It is also not possible to take photos after this happened. gcam and stock cam forced close.
After reboot everything is fine.
I found this post https://forum.xda-developers.com/showpost.php?p=82666507&postcount=232 which describes in detail the cause of this error.
Hope it will be fixed soon
fredikruger said:
I found this post https://forum.xda-developers.com/showpost.php?p=82666507&postcount=232 which describes in detail the cause of this error.
Hope it will be fixed soon
Click to expand...
Click to collapse
Thank you, understanding the cause of the problem helps a lot