Hello all,
Please can someone help me?
Since yesterday my phone is not showing Emergency calls only when I light the screen up. When I unlock the phone I have a message telling me I have no service. Initially I only noticed that I had no mobile internet, but then realised that I could not even connect to Vodafone at all. So I have no service at all. I don't know what to do???
I took my phone to the Vodafone shop, where they put my sim card into another phone and it all worked fine, calls and internet. Then later it hit me that they didn't try another sim card in my phone, so I went back to them asking them to change my sim card all together as they had no spare nano sized sim cards. I got a new sim card but i still have the same problem as above.
I took my phone to the local Samsung service centre where they had a look at it. But all I got from them was to send it off to get repaired, so no real verdict at all.. bit disappointing. Samsung did however to a factory reset for me on my phone, again though all this did was wipe everything and the issue still remained.
Please can someone help me as I lovely phone which is about as good as a iPod
Update
p.s. phone was locked to Vodafone UK, but i use the phone with Vodafone Hungary, still needed to get it unlocked (strange) well i paid to have it unlocked and it worked just fine.
Kwaka_man said:
Hello all,
Please can someone help me?
Since yesterday my phone is not showing Emergency calls only when I light the screen up. When I unlock the phone I have a message telling me I have no service. Initially I only noticed that I had no mobile internet, but then realised that I could not even connect to Vodafone at all. So I have no service at all. I don't know what to do???
I took my phone to the Vodafone shop, where they put my sim card into another phone and it all worked fine, calls and internet. Then later it hit me that they didn't try another sim card in my phone, so I went back to them asking them to change my sim card all together as they had no spare nano sized sim cards. I got a new sim card but i still have the same problem as above.
I took my phone to the local Samsung service centre where they had a look at it. But all I got from them was to send it off to get repaired, so no real verdict at all.. bit disappointing. Samsung did however to a factory reset for me on my phone, again though all this did was wipe everything and the issue still remained.
Please can someone help me as I lovely phone which is about as good as a iPod
Update
p.s. phone was locked to Vodafone UK, but i use the phone with Vodafone Hungary, still needed to get it unlocked (strange) well i paid to have it unlocked and it worked just fine.
Click to expand...
Click to collapse
just wild guess, check your IMEI, does it still stay the same ?
if not probably corrupt efs. tell samsung sc that your imei changed, they should be able to fix it.
ayamgoreng said:
just wild guess, check your IMEI, does it still stay the same ?
if not probably corrupt efs. tell samsung sc that your imei changed, they should be able to fix it.
Click to expand...
Click to collapse
Hello.
No, the IMEI number is still there, it has not changed at all. even the same as on the box i got it in. (Thank you)
ayamgoreng said:
just wild guess, check your IMEI, does it still stay the same ?
if not probably corrupt efs. tell samsung sc that your imei changed, they should be able to fix it.
Click to expand...
Click to collapse
Is there any way of checking further if something is not working or not? My other half just called Samsung and said they will charge ca: $258 or £170 to fix this. for that i can almost by the same phone again second hand???
Please help me I am desperate to get this going again..
Kwaka_man said:
Is there any way of checking further if something is not working or not? My other half just called Samsung and said they will charge ca: $258 or £170 to fix this. for that i can almost by the same phone again second hand???
Please help me I am desperate to get this going again..
Click to expand...
Click to collapse
How about baseband number, does it show that number in settings-about phone.
Sent from my P6-U06
tileeq said:
How about baseband number, does it show that number in settings-about phone.
Sent from my P6-U06
Click to expand...
Click to collapse
Hi, Yes, it has a number... I have added some more info if that helps at all?
Baseband version: G850FXXU1BOA2
Model number: SM-G850F
Network: Unknown
Service State: Out of Service
Roaming: Not roaming
Mobile network state: Disconnected
Device status: Official
Just a thought, I could be way out of course. Just on a hunch, as this was locked to Vodafone UK and then I got it unlocked to use it in Hungary (HU). I just noticed the message on my phone is saying "No service, Selected network (Vodafone HU) Unavailable.
Kwaka_man said:
Hi, Yes, it has a number... I have added some more info if that helps at all?
Baseband version: G850FXXU1BOA2
Model number: SM-G850F
Network: Unknown
Service State: Out of Service
Roaming: Not roaming
Mobile network state: Disconnected
Device status: Official
Just a thought, I could be way out of course. Just on a hunch, as this was locked to Vodafone UK and then I got it unlocked to use it in Hungary (HU). I just noticed the message on my phone is saying "No service, Selected network (Vodafone HU) Unavailable.
Click to expand...
Click to collapse
Can you try using vodafone uk sim?
Sent from my SM-G850F
tileeq said:
Can you try using vodafone uk sim?
Sent from my SM-G850F
Click to expand...
Click to collapse
I would love to try, but I don't have the UK sim any more, typical
Kwaka_man said:
I would love to try, but I don't have the UK sim any more, typical
Click to expand...
Click to collapse
Without the uk sim i think that the best solution would be take it to service.
Sent from my SM-G850F
tileeq said:
Without the uk sim i think that the best solution would be take it to service.
Sent from my SM-G850F
Click to expand...
Click to collapse
Hi, Yes I am doing this today, as I do need the phone. It seems this issue on the Alpha is not easily resolved. I can see the S2, S3, S4 and S5 have these issues as well, but none of their solutions are even coming close to working on the Alpha.
Thanks everyone for your help, much appreciate it
Kwaka_man said:
Hi, Yes, it has a number... I have added some more info if that helps at all?
Baseband version: G850FXXU1BOA2
Model number: SM-G850F
Network: Unknown
Service State: Out of Service
Roaming: Not roaming
Mobile network state: Disconnected
Device status: Official
.
Click to expand...
Click to collapse
Same here. Turned on my Alpha and Emergency call only. WTF is going on?
Temporary fix : go to Settings-Networks and change to GSM only. It working on my Alpha. (SM-G850F)
Kwaka_man said:
Hi, Yes, it has a number... I have added some more info if that helps at all?
Baseband version: G850FXXU1BOA2
Model number: SM-G850F
Network: Unknown
Service State: Out of Service
Roaming: Not roaming
Mobile network state: Disconnected
Device status: Official
Just a thought, I could be way out of course. Just on a hunch, as this was locked to Vodafone UK and then I got it unlocked to use it in Hungary (HU). I just noticed the message on my phone is saying "No service, Selected network (Vodafone HU) Unavailable.
Click to expand...
Click to collapse
See my post for fix (#11)
aspot72 said:
Same here. Turned on my Alpha and Emergency call only. WTF is going on?
Temporary fix : go to Settings-Networks and change to GSM only. It working on my Alpha. (SM-G850F)
Click to expand...
Click to collapse
Hi I tried this and it didn't work for me, my Vodafone sim card still only give emergency calls, no network not internet.. but if I put my vodafone sim card in another phone it works fine. in my phone all other networks seem to work fine still though, for me its only the voafone carrier thats not working
Kwaka_man said:
Hi I tried this and it didn't work for me, my Vodafone sim card still only give emergency calls, no network not internet.. but if I put my vodafone sim card in another phone it works fine. in my phone all other networks seem to work fine still though, for me its only the voafone carrier thats not working
Click to expand...
Click to collapse
Just flashed Lollipop and the bloody Emergency Call still there!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Data works ok though... Wil play with settings and other SIM...
I had the same problem tot.
In my case the Sim tray was broken.
are you sure that yours Alpha are not provider locked?!!
or have locked bootloader
Exactly same problem. Just bought Samsung galaxy alpha g850f was locked on EE network. After unlock same problem no service.
I try two different sim cards and both not working on this device. Where is problem? Maybe if i rooted this phone and instal custom ROM it helps? Anybody help
Related
Hi peeps I need some help over here. Currently my phone is unable to connect to the my network. It shows "No Service" yet I am able to detect networks. Just that I am unable to connect to them. The sim card that I used is working on other phone which shows full reception. To confirm that my HTC Hero has problem, I used another working sim card on it. Nothing has changed though. I am not sure if it is a hardware or firmware problem.
I am using a rooted phone flashed with Elinux Special Edition 2.2.1 Final, Baseband version 63.18.55.06PU_6.35.15.14
Sounds like the imei is blacklisted. Can't do much with that
Sent from my Motorola Startac running Android 3.0 Honeycomb.
How do I check if imei is black listed? I bought this phone first hand.
In fact I had sent to htc for servicing and they told me its the faulty hardware. My phone warranty expired 2 months ago Now they want to charge my an insane price to change the whole phone board Is there anyware to fix this phone because I actually intended to sell this off in 2 months time.
Is your phone locked to a different supplier? Did it used to work with this SIM?
peterc10 said:
Is your phone locked to a different supplier? Did it used to work with this SIM?
Click to expand...
Click to collapse
It was working fine that day. The next morning there is no reception as shown in the phone.
Who's your network provider ?
I've had no end of grief with meteor IE, every other sim works fine but meteor only gets a service if you turn off 3g
FlanFlinger said:
Who's your network provider ?
I've had no end of grief with meteor IE, every other sim works fine but meteor only gets a service if you turn off 3g
Click to expand...
Click to collapse
SingTel from Southeast Asia, Singapore
thing's very wierd. IMEI can be seen,everything is fine, when plugged in my orange sim card it just said "mobile network not available". The signal strength is also fine. I tried an O2 sim card and it worked. both of my 2 orange sim cards didn't. I thought it was simlock problem, downloaded "galaxy s unlock"which also works on s2 and tried the unlocking procedure (already second time. previously I successfully unlocked it from O2), no luck.
anybody tell me what's going on with my phone?
Tried O2 and VODAFONE and TALKTALK sim cards, they all work fine on my phone, only orange cannot be recognized. I also tried my 2 orange sim card on other phones, they all work!
What's going on....???
Update:
So happy that finally found the reason! So I called Orange the other night and requested a phone replacement for another of my damaged old phone. For some stupid reason they thought the phone I used to call them was my damaged old phone, so they sent out a replacement and blocked my phone imei...I called Orange again today and had my phone imei unblocked and everything is perfect now.
I am not sure if the galaxy s unlock works on the galaxy s 2.
Here is one for the galaxy s 2.
http://forum.xda-developers.com/showthread.php?t=1092451
Lennyz1988 said:
I am not sure if the galaxy s unlock works on the galaxy s 2.
Here is one for the galaxy s 2.
http://forum.xda-developers.com/showthread.php?t=1092451
Click to expand...
Click to collapse
Hi, I just tried a coupla more sim cards from different phone companies, vodafone and o2 both work fine, only orange sim card cannot connect to network...how weird is this...
Had a similar problem although with a different device (iPad lol) and a different SIM operator in a different country. My solution was to change a SIM card.. No idea what hppened to it still. All I know is that iPad was jailbroken..
XSCounter said:
Had a similar problem although with a different device (iPad lol) and a different SIM operator in a different country. My solution was to change a SIM card.. No idea what hppened to it still. All I know is that iPad was jailbroken..
Click to expand...
Click to collapse
it's not about the sim card...I checked, the sim card works fine on other phones. also works great on this phone until last night...
another day and still no solution... may have to go and see a samsung customer service...
some more detail:
every time when I flashed a new rom, always a notice saying "can't access to "/system/csc/ORA/system/". Tried *#272*imei#, there was no optional CSC available.
does anyone know how to repair it? thanks!
ehe12 said:
some more detail:
every time when I flashed a new rom, always a notice saying "can't access to "/system/csc/ORA/system/". Tried *#272*imei#, there was no optional CSC available.
does anyone know how to repair it? thanks!
Click to expand...
Click to collapse
have you tried flashing your country's csc..
if not, download your country specific csc file(use google or xda search)..and flash it via odin.. hope it solves...
Athavan said:
have you tried flashing your country's csc..
if not, download your country specific csc file(use google or xda search)..and flash it via odin.. hope it solves...
Click to expand...
Click to collapse
could you suggest one that is working for sure? I live in UK.
ehe12 said:
could you suggest one that is working for sure? I live in UK.
Click to expand...
Click to collapse
UK use CPW csc carphone warehouse covers most UK networks .
jje
JJEgan said:
UK use CPW csc carphone warehouse covers most UK networks .
jje
Click to expand...
Click to collapse
thanks mate, will try it out. if no luck I'll go to Samsung customer service...but I'll be back and report this problem.
So happy that finally found the reason! So I called Orange the other night and requested a phone replacement for another of my damaged old phone. For some stupid reason they thought the phone I used to call them was my damaged old phone, so they sent out a replacement and blocked my phone imei...I called Orange again today and had my phone imei unblocked and everything is perfect now.
Hi guys, I've just got my replacement SIM card today but there is no signal for the SIM on my Galaxy SII Gingerbread 2.3.3. I popped the SIM into my old Nokia phone and it is working fine so I'm pretty sure it's not the SIM. I googled and looked around the forum but found no solution. Already message the carrier and they say the phone is not barred while the SIM is working fine on my old Nokia phone.
In the "About phone/Status" the phone number is unknown, network is O2 UK, signal strength is ok, mobile network type is "HSDPA", service state is out of service. IMEI number is normal. When I dial any number it says "mobile network not available".
If this thread existed before, I really apologize for making a new one. Any help is really appreciated
Have you entered the network details in the phones settings ??
jje
Where'd you get the phone? Sounds like it's a SIM-locked phone...
JJEgan said:
Have you entered the network details in the phones settings ??
I believe you're referring to the 3g network? If so then my problem lies in calling and texting itself. There is no network signal as there is only a circle with cross. If not, how do you enter the network detail
jje
Click to expand...
Click to collapse
ctomgee said:
Where'd you get the phone? Sounds like it's a SIM-locked phone...
Click to expand...
Click to collapse
This phone is an international version I got from my home country Vietnam and it's already unlocked. I was using UK SIM fine until the December holiday. After I returned from Vietnam, the SIM stopped working and I ordered a replacement. Can flashing new kernel affect this cuz I tried some new one during the holiday? The IMEI is still normal though, I checked
i have a problem ...
with miui or wiui , my debit of 3G is bad. I download at 20 ko... with official rom i download a 300 ko ...
why ?
tks
tukumalu said:
This phone is an international version I got from my home country Vietnam and it's already unlocked. I was using UK SIM fine until the December holiday. After I returned from Vietnam, the SIM stopped working and I ordered a replacement. Can flashing new kernel affect this cuz I tried some new one during the holiday? The IMEI is still normal though, I checked
Click to expand...
Click to collapse
Have you tried the SIM in another phone? Or a different SIM in this phone? Could be either the SIM card is bad (which the replacement SIM will fix), or the SIM card slot on the phone went bad (which the replacement SIM WON'T fix).
thom_484 said:
i have a problem ...
with miui or wiui , my debit of 3G is bad. I download at 20 ko... with official rom i download a 300 ko ...
why ?
tks
Click to expand...
Click to collapse
Kind of rude to hijack someone else's thread... But I'll answer anyways. My guess is that your official ROM has modems more suited for your country and carrier, and MIUI (or WIUI - never heard of this one) doesn't. You can probably fix with flashing a different modem. But I can't tell you which modem to try.
I have always try e few modem and it's doesn't work .
thom_484 said:
I have always try e few modem and it's doesn't work .
Click to expand...
Click to collapse
Try some more. I doubt you've tried them all. Maybe some kind soul who is also on your carrier (which you have displayed on your profile as Orange) in your location (also in your profile as France) can tell you which one.
I popped the SIM into my old Nokia phone and it worked fine so it's not really the SIM. I was thinking maybe there is something wrong with my software but you brought up a good point about the SIM slot I'm gonna try it out and see first
ok . i will try another modem.
thanks
no, it doesn't work ... i have tried a modem who is ok with checkrom or ics or official samsung but don't work with miui . it's strange because it's ok with miui NDT
Long story short: i got this phone as replacement thought an cellphone unlock company that flash my original T-Mobile Vibrant SGH-T959 too many time and the phone crashed. Then after almost a year of going back in forward with them they apparently got a replacement phone from Samsung and I got this Galaxy II GT-I9100 and now I am back to square1.
The phone turn on fine and everything seems to be working OK till I insert my T-mobile SIM card and reboot the phone and all I get is the “No signal” icon on the upper right, I try my wife ATT SIM Card and the same, I check the network mode and set to auto, check Access Point Names and t shows epc.tmobile.com (green), If I go to the about phone status it shows “Unknown” under network, the phone never prompt to insert unlock network code or anything it just boots all the way, any feed back to get this phone to work will be very appreciated:
Samsung GT-I9100
No carrier specific
GB 2.3.4
PDA: I9100UHKI2
PHONE: I9100UHKI2
CSC: I9100UUBKI2
BIULD MON SEP 5 KST 2011
Firmware: PDA:KI2/PHONE:KI1/CSC:KI2 (TTT)
Try to flash the newest official firmware trough odin and see if this helps.
Sent from my GT-I9100 using xda premium
How can i find out if this phone was made to work for T-Mobile or USA i beleive that the reason the phone does nt find any network is becuase was not made for the USA.
I type on the dile pad to change the base band and there was an option for the USA but still the same issue.
please help!
i don;t think anything is wron wiht the phone it self.
ddamian67 said:
How can i find out if this phone was made to work for T-Mobile or USA i beleive that the reason the phone does nt find any network is becuase was not made for the USA.
I type on the dile pad to change the base band and there was an option for the USA but still the same issue.
please help!
i don;t think anything is wron wiht the phone it self.
Click to expand...
Click to collapse
The GT-I9100 wasn't designed for T-mobile USA, and even if you DID manage to get signal with it, you'll only receive Edge data speeds, as it lacks the capability to receive one of the necessary bands to get high speed data on T-mobile USA's network.
It does fully work and get high speed mobile data on ATT's network, however. (I'm in the states, using this phone on ATT)
Unfortunalety this particular phone does not work wiht ATT either.
I think i may have to just sell it on Ebay for part since i can even tell with what network this phone will work.
ddamian67 said:
Unfortunalety this particular phone does not work wiht ATT either.
I think i may have to just sell it on Ebay for part since i can even tell with what network this phone will work.
Click to expand...
Click to collapse
Sounds like it could be SIM locked to a particular carrier, or maybe there is a hardware issue with the antenna.
If the phone is sim card locked would the phone pormpt me to enter the code?
this phone does not prompt for anything whather is the ATT or the T-mobile sim card.
see video.
http://youtu.be/yZIQGA5Jn9U
ddamian67 said:
If the phone is sim card locked would the phone pormpt me to enter the code?
this phone does not prompt for anything whather is the ATT or the T-mobile sim card.
see video.
http://youtu.be/yZIQGA5Jn9U
Click to expand...
Click to collapse
SIM locked to a network. Meaning only a SIM from a particular network will work. Not a SIM PIN.
EDIT to add: also check your IMEI. Is it 004999010640000 or something else? (DON'T post what it actually is if it is something else...)
ctomgee:
What baseband version does your I9100 has?
I have I9100UHLPE
My IMEI starts with 3583xxxx
there is also a IMEISV = 01
fenjen or enyone: were can i d/l ODIN?
OK i found by the firmware version on my GT-9100 that is for Trindad and tobago,
So my questions is wich frimware will work in the USA wiht ATT or T-mobile, Anyone using this phone ins the uS wiht no issues please tel me what firmware version your phone has.
My I9100 has: fIRMmware: PDA:LPE/PHONE:LPE/CSC:LPE (TTT)
Wich according to this tread the frimware is from Trinida and Tobago
http://forum.xda-developers.com/showthread.php?t=1075278
ddamian67 said:
ctomgee:
What baseband version does your I9100 has?
I have I9100UHLPE
My IMEI starts with 3583xxxx
there is also a IMEISV = 01
fenjen or enyone: were can i d/l ODIN?
Click to expand...
Click to collapse
I have baseband xxki4.
I should note to you (again) that regardless of what baseband you flash to the phone, and if you do end up getting signal, you won't get better than Edge speeds on T-mobile USA's network.
As for what firmware works on which network: it doesn't matter. All of them will work, but some basebands/modems will work BETTER than others, but they should all get at least SOME signal.
Also, there's one more possibility. The phone's IMEI may actually be blacklisted. Check with your carrier on that.
I just bought an i9300 locked to Orange UK. I want to use my o2 UK sim card with it. had to transfer to a micro sim, which went fine and new sim works ok in old phone with adaptor.
first i tried an app called GalaxSimUnlock. This looked like it had done the job, but i couldnt connect to o2. Restored EFS back to original state. I then decided to go with a true unlock via one of those gsm companies, and they sent me a code. Code was accepted, i get bars of signal, but no network connectivity. it says "Unable to connect. Try later" when i try to connect to o2.
My IMEI looks good (353xxxxxxxxx080) but i just cant get on o2. Any ideas where i can go next?
Baseband version is i9300XXLFB, rooted with CF6.4
peterpandemic said:
I just bought an i9300 locked to Orange UK. I want to use my o2 UK sim card with it. had to transfer to a micro sim, which went fine and new sim works ok in old phone with adaptor.
first i tried an app called GalaxSimUnlock. This looked like it had done the job, but i couldnt connect to o2. Restored EFS back to original state. I then decided to go with a true unlock via one of those gsm companies, and they sent me a code. Code was accepted, i get bars of signal, but no network connectivity. it says "Unable to connect. Try later" when i try to connect to o2.
My IMEI looks good ************ but i just cant get on o2. Any ideas where i can go next?
Baseband version is i9300XXLFB, rooted with CF6.4
Click to expand...
Click to collapse
Remove your IMEI from the post. It's supposed to be confidential. Also as for your connectivity problems, try adjusting the APN settings. Can you make a call or text people?
Should you print your IMEI number?
circuit 89 you beat me to it.
jb.traveller said:
Should you print your IMEI number?
circuit 89 you beat me to it.
Click to expand...
Click to collapse
Lol
thought the IMEI might be important. "Not registered on network" when i try to call, texts don't get sent. i did check AP settings with what's on the o2 site and it looked good. will look for more to try
tried using APN settings from ny old phone but still no good. put sim back in old phone to make sure its ok and it is. This should work right? when you get a valid unlock code the phone should then take any sim... right?
I got a T-mobile UK phone, looked. Used the first tool, stuck my old o2 sim in and worked fine!
I don't know why you're getting issues.
SaticICE said:
I got a T-mobile UK phone, looked. Used the first tool, stuck my old o2 sim in and worked fine!
I don't know why you're getting issues.
Click to expand...
Click to collapse
Just tried that app again and it says im unlocked. Still no good though. Think i need an orange sim to make sure that works