How do I remove the Exchange enforced security policy from my phone as I don’t need to sync work mail on it anymore? I have removed the Outlook app, including the setting in Device Administrators. However, there are still some policies active as seen on the attached screenshot. My phone is a rooted Xperia Z2 running on Android 5.0.2. The only other potential option I see is in Security settings to select the option “Clear Credentials – Remove all certificates” but I'm not inclined to do this as I don’t know exactly what it will remove, meaning it might also remove something used by another app eg, my banking app etc.
I really don’t want to wipe my phone just to get it back to the state it was before I installed the Outlook app
Any help and advice would be greatly appreciated.
Go to settings then security then click trusted credentials, swipe to to user and you'll see all of the ones you installed and then you can delete them.
Sent from my D6503 using XDA Free mobile app
Thanks for that. Had a look but the user part is blank with no entries
Related
Hi All,
So I added my Exchange account provided by 1&1 to my phone, of course it enforced the security policies on the phone as expected.
I called my provider and asked them to de-activate the pin-code requirement for my user, which they did. However the update did not automaticly propogate to my device, its still forcing a pin code.
If I remove Exchange Security Policies from the Device Administrators, how do I get it back or is the only way to remove the entire account and re-add from scratch?
(I'm worried about loosing data)
If this really is the only option, what does it do with linked contacts from FB, Google and Skype? Please tell me it won't remove all those contacts too?
Does anyone have another option for updating exchange security options without removing anything?
(PS did confirm that the provider updated the setting correctly using my old HD2 test phone running Android 2.3 - that phone isn't forced to use pin code any more.)
Thanks for assistance!
lozzy0603 said:
Hi All,
So I added my Exchange account provided by 1&1 to my phone, of course it enforced the security policies on the phone as expected.
I called my provider and asked them to de-activate the pin-code requirement for my user, which they did. However the update did not automaticly propogate to my device, its still forcing a pin code.
If I remove Exchange Security Policies from the Device Administrators, how do I get it back or is the only way to remove the entire account and re-add from scratch?
(I'm worried about loosing data)
If this really is the only option, what does it do with linked contacts from FB, Google and Skype? Please tell me it won't remove all those contacts too?
Does anyone have another option for updating exchange security options without removing anything?
(PS did confirm that the provider updated the setting correctly using my old HD2 test phone running Android 2.3 - that phone isn't forced to use pin code any more.)
Thanks for assistance!
Click to expand...
Click to collapse
Deleting and registering exchange will not delete any other contacts, and it will automatically relink all the contacts after you set up your exchange account. Why do you worry about losing exchange data? They will all be resynced.
Also, if that doesn't work, search for "exchange" in the app forum. There is a patched apk that will bypass the forced security regardless of the admin permission.
Sent from my PG86100 using XDA App
Hey guyz, I am new to android phones and after setting up my phone with all sorts of social networking and email accounts. I found that there is no way i can set a password for emails i mean if i lost my phone or if somebody tries to open email app or gmail from my phone they can see all the downloaded emails.
Is there anyway by which you can setup password in SXS so that i can be rest assured of security of my email even if its stolen or lost?
That is what the screen lock is for.
yea, you can find it in....
Settings > Location & security > Set up screen lock > pick whatever you want
....Enjoy!
Is there anyway to lock only specific application.
Also what happen if someone tries to unlock my phone i mean does it reset the phone to factory settings after specific attempts. I am more concern about data once this is sorted i want to update my company account to it.
Pankaj_png said:
Is there anyway to lock only specific application.
Also what happen if someone tries to unlock my phone i mean does it reset the phone to factory settings after specific attempts. I am more concern about data once this is sorted i want to update my company account to it.
Click to expand...
Click to collapse
https://play.google.com/store/apps/details?id=com.sp.protector.free&hl=en
I seem to have somehow developed an invisible exchange account on my rooted (but otherwise stock) 4.1.2 AT&T HTC One. I don't know at what level to attack this problem -- is it a Sense issue or an Android issue? What app or data should I delete / uninstall or clear?
If I go to Settings -> Accounts & sync -> under the "Manage Accounts" area there is no Exchange ActiveSync account even listed.
If I try to add an "Exchange ActiveSync" account I get the Error message in a popup box that says "You have already set up this Exchange account." Googling for that message or searching for it on xda did not yield anything helpful.
I'm not sure if this developed at some point from a Nandroid restore or what...
Does anyone know how to delete this invisible Exchange account that it says I have already set up? I can't see the account anywhere to delete it, but it's data must exist somewhere inside "Accounts & sync" and so it thinks I have already set it up... I'd like to delete it for real and then re-add it.
Thanks for any ideas.
ShivaSmith said:
I seem to have somehow developed an invisible exchange account on my rooted (but otherwise stock) 4.1.2 AT&T HTC One. I don't know at what level to attack this problem -- is it a Sense issue or an Android issue? What app or data should I delete / uninstall or clear?
If I go to Settings -> Accounts & sync -> under the "Manage Accounts" area there is no Exchange ActiveSync account even listed.
If I try to add an "Exchange ActiveSync" account I get the Error message in a popup box that says "You have already set up this Exchange account." Googling for that message or searching for it on xda did not yield anything helpful.
I'm not sure if this developed at some point from a Nandroid restore or what...
Does anyone know how to delete this invisible Exchange account that it says I have already set up? I can't see the account anywhere to delete it, but it's data must exist somewhere inside "Accounts & sync" and so it thinks I have already set it up... I'd like to delete it for real and then re-add it.
Thanks for any ideas.
Click to expand...
Click to collapse
So the problem is I can't update my Exchange account password because the account is not there to even select in "Accounts & sync"... so, similarly, I can't delete it... and can't re-add it, because it claims it is already there, tho' I can't see it...
I suppose maybe a total factory reset would fix it ... and then restore all other app's, but that seems like a nuclear option considering I just want to delete an account. Plus it would be better to understand the correct way to fix this, rather than resorting to a total wipe.
thanks...
Oh well.. just thought maybe there was some way to delete the offending hidden exchange account from the back-end since I'm rooted... if I could use ES File Explorer to nuke something... but I doubt that is easy to figure out.
I suppose the only real solution will be to factory reset and re-install all app's... well... a good excuse to install Revolution HD or some other great ROM... then I'd have to be re-setting all system settings anyway.
Note that I actually called HTC about this and the (nice / smart) tech. support guy was equally baffled by the weirdness of this... so it goes...
This kind of stuff never seemed to happen to me in the iPhone universe... less error-prone it would seem... however... I'll still take Android flexibility over the gilded cage .
Still if anyone ever has any ideas about this, it would be interesting to hear... thanks.
SOLVED!
Someone from Android StackExchange guided me to fix my problem!!
The solution was to delete the app data for the "Mail" app on the HTC One. I guess an invisible Exchange account was lurking attached to that app somehow.
After clearing the data for that app, I can once again create the Exchange account I need! My calendar works again....
Fixed!
http://android.stackexchange.com/qu...s-and-or-delete-an-invisible-exchange-account
I've successfully installed the OTA lollipop rom on my Nexus 5. Now, I face issues accessing our company exchange account from the GMail app.
After my upgrade from KitKat 4.4.4, I have added the company exchange account to the GMail settings, which seemed to work ok - at least my phone was able to store the server settings w/o any issues after checking them when I pressed the finish button in the settings dialogue. However, the information dialogue about exchange being able to change settings remotely on my phone (or similar) did not pop up as it used in KitKat. In addition, I am not able to remove the Exchange account, which I wanted to do in order to restart from scratch.
Does anybody face similar issues? And: How can i remove my exchange account, which does not appear under settings - accounts btw.?
Thx in advance, G.
GoldenEye2 said:
I've successfully installed the OTA lollipop rom on my Nexus 5. Now, I face issues accessing our company exchange account from the GMail app.
After my upgrade from KitKat 4.4.4, I have added the company exchange account to the GMail settings, which seemed to work ok - at least my phone was able to store the server settings w/o any issues after checking them when I pressed the finish button in the settings dialogue. However, the information dialogue about exchange being able to change settings remotely on my phone (or similar) did not pop up as it used in KitKat. In addition, I am not able to remove the Exchange account, which I wanted to do in order to restart from scratch.
Does anybody face similar issues? And: How can i remove my exchange account, which does not appear under settings - accounts btw.?
Thx in advance, G.
Click to expand...
Click to collapse
Probably just need to remove your Google Account and re-add it to clear it from Gmail. This won't reset your data or anything. As far as getting Exchange to work in general, I'm not sure. Have never had reason to mess with it.
es0tericcha0s said:
Probably just need to remove your Google Account and re-add it to clear it from Gmail. This won't reset your data or anything. As far as getting Exchange to work in general, I'm not sure. Have never had reason to mess with it.
Click to expand...
Click to collapse
Thanks a lot! Unfortunately removing the Google account did not resolve the issue - removing it did not remove the exchange account. It was still visible in the GMail app - and it was still not visible under Settings - Accounts.
G.
GoldenEye2 said:
Thanks a lot! Unfortunately removing the Google account did not resolve the issue - removing it did not remove the exchange account. It was still visible in the GMail app - and it was still not visible under Settings - Accounts.
G.
Click to expand...
Click to collapse
Uninstall and reinstall Gmail then. If that doesn't work, might need to log in on the web and try and remove it from the Settings there.
es0tericcha0s said:
Uninstall and reinstall Gmail then. If that doesn't work, might need to log in on the web and try and remove it from the Settings there.
Click to expand...
Click to collapse
Thanks, I tried to remove GMail and in order to do so rootet my Nexus 5 which led to a new Lollipop installation (which I was not aware of but which was ok). Then, I had to re-add my Google account as well as my Exchange account. I did this using the menu settings > accounts (before, I added the account from GMail directly). And guess what - after confirming the access question which hadn't popped up in my earlier setup everything works as expected .
Thanks a lot for all your help!
G.
GoldenEye2 said:
Thanks, I tried to remove GMail and in order to do so rootet my Nexus 5 which led to a new Lollipop installation (which I was not aware of but which was ok). Then, I had to re-add my Google account as well as my Exchange account. I did this using the menu settings > accounts (before, I added the account from GMail directly). And guess what - after confirming the access question which hadn't popped up in my earlier setup everything works as expected .
Thanks a lot for all your help!
G.
Click to expand...
Click to collapse
Glad all is well. Enjoy your Lollipop. lol
I was able to remove an my Exchange account from Gmail thusly:
Settings > Apps > Gmail
> Click Force Stop
> This gave me a prompt saying that I couldn’t stop Gmail because it was a Device Administrator
> Clicking ‘Remove' took me to Settings > Security > Device Administrators.
> Unchecking ‘Gmail’ both stopped the app AND removed exchange.
> You should then be able to add back the amount via the usual means.
This appears to be a security ‘feature’ intended. It would be nice if they added a little symmetry UI in the account manager and provided a fake removal menu with a how-to or a link to a help article.
Despite what my first points might suggest, this does not seem to just be an issue with the Exchange admin disabling Smart Lock.
First the issue: When I add my work e-mail, it completely disables Smart Lock and all the underlying features with the note "Disabled by administrator".
Of course, this sounds like they have disabled this server side.
The thing is though, that this worked problem free up until recently, when I had to reset my phone and then add my account again.
I checked with the admins and they claimed nothing have been changed on the server.
It also did not affect anyone else using Android phones.
Then I tried removing and re-adding the account on a colleague's phone and now he got the same issue.
Turns out that this only happens with the newest Gmail app. (5.2).
If I uninstall updates and downgrade Gmail to 5.0 or 5.1 ish and then add the Exchange account, I can activate Smart Lock without problems.
It keeps working problem free, even after upgrading the Gmail app.
In short, my testing suggests that this only an issue if you add the Exchange account after upgrading the Gmail app to 5.2.
This workaround is serviceable for now, but it won't work anymore after Android M arrives, as then the system app version will start at 5.2 and can't be downgraded (I tried through adb install, but then everything just started crashing).
Because of this, I thought it might be time to find the actual cause here.
Any tips and suggestions?
Any helpful info I could provide?
Am I even close to being correct in my assumptions of fault?
Since I'm on M preview too, I also hope for a solution....