I dropped my phone a week ago and the screen cracked along with the touchscreen no longer functioning properly, so I'm planning on sending it in to LG Repair. Would you guys recommend wiping my internal storage before doing so? Not sure if they really care if it's rooted and whatnot since I'm not under warranty anyway. I just figure I'd ask just in case they decide to keep my phone because of the modified software.
You just need a new digitizer assembly. Like $60 on eBay or amazon. Why send it to LG?
Keep your phone due to modified software? Lol
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I receive this error when I boot into fastboot or HBoot modes. When I power on normally, it boots up fine (takes longer than usual), the slider lock screen comes on BUT the touchscreen doesn't work.
Also, this phone is flashed to Cricket (I'm not a Verizon customer) so while the phone is technically under warranty, I'm not sure Verizon will honor the warranty.
Any thoughts?
Downgrade to 1.5 if possible.
PCDPhones can probably fix it, the warranty is technically through them.
I'd go to their website and call them up. They'll have you mail your phone to them. OR find a Verizon friend that you can re-flash the phone back to Verizon, and take it into a Verizon store. They will either give that person an exchange or mail them a new phone.
If you send your phone to PCDPhones, it can be 2 weeks, but they DO honor the warranty. Possibly if you take it to Verizon as well, I'm NOT sure. I know HTC still honors this warranty, and it's done through PCDPhones. Sounds like your touch screen went bad.
You could try to downgrade if you're worried that you won't be under warranty, with http://www.androidforums.com/htc-droid-eris/ in the All Things Root area in AcidBaths' thread on his first post there, hboot and all, so that you're "covered by warranty" - to be honest I bet if it's a physical problem - which it sounds like it is - they won't care about the software anyway
ok so I got the $5.18/ month insurance from Verizon, they tried to offer a $6.99/month plan that adds a 6 month warranty to the exchange and then took it back saying you cant with the thunderbolt.
So my question is should I just tell them I lost the phone and get to keep the battery, sd card, and possibly fix the touch screen later to put it on Metro PCS? Verizon says they cover lost phones, does anyone know if I will have more trouble if my phone is lost versus broken?
Also if its broken is there anyway of getting out of the $100 deductible?
Anyone know if I have to wait a day after adding insurance or any trouble I will run into with this?
I know it has been asked before but i have found no solutions. has anyone found a replacement or had one made? i dont want to send it to viewsonic and be out a tablet for a month (thats even if they still take them for repairs).
why dont companies just send you the parts. i have the same issue with my laptop trying to get a new housing because this one is cracked.
So ive had my original for almost 2 years. Well i shattered the screen last week. Didn't want to do it but got a replacement thru insurance and the replacement phone came to me on 4.4.2 my old phone is rooted on 4.1.2. I just got thinking this morning.
Is it possible?
Has it been done?
To take the new phone, unplug the screen, and basically swap the guts out from the old to the new? Basically running old internals with the new screen? Any input would be great.
I pulled my old phone apart already so it's not a matter if i can take the phone apart. I just didn't know if that would create problems with the phone.
JTProuhet said:
So ive had my original for almost 2 years. Well i shattered the screen last week. Didn't want to do it but got a replacement thru insurance and the replacement phone came to me on 4.4.2 my old phone is rooted on 4.1.2. I just got thinking this morning.
Is it possible?
Has it been done?
To take the new phone, unplug the screen, and basically swap the guts out from the old to the new? Basically running old internals with the new screen? Any input would be great.
I pulled my old phone apart already so it's not a matter if i can take the phone apart. I just didn't know if that would create problems with the phone.
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Hi JTProuhet,
Yes, that's possible to do if you know how to. I'd check ifixit for more instructions.
However, if you claimed insurance on your phone, don't you need to return the old phone to the insurance company? If you reported it as lost/stolen, then the original phone will be blacklisted and swapping screens wouldn't fix that. The screen itself has no identifying data that would lock it to a certain motherboard, though.
Have a good one, and good luck.
Yes i have to return my old phone. No i didn't list it as stolen. I was just going to swap out internals, and send old phone with new phone internals. I just didn't know if there was anything they could do, or if they would even know. I just can't deal with this 4.4.2 it's crashed more in the past couple days than my old one did running 4.3 leaked ota.
Thank you for your quick reply redjoker
I think it's more trouble than its worth. You'd have to make sure the IMEI number matches that of your old phone, and who knows if they check that indepth or just the sticker.
It probably would have been cheaper to buy a new LCD/Digitizer on ebay and swap out, than to do a mix and match of both phones (for logistical reasons). You can always try, but if it backfires, you might have to pay a fee (cost of the phone, I believe).
You can always click the thanks button instead of writing a new post, too
JTProuhet said:
Yes i have to return my old phone. No i didn't list it as stolen. I was just going to swap out internals, and send old phone with new phone internals. I just didn't know if there was anything they could do, or if they would even know. I just can't deal with this 4.4.2 it's crashed more in the past couple days than my old one did running 4.3 leaked ota.
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It's dishonest people like you that are ruining this world. This is theft.
Theft? How? I paid for the replacement phone. Not like i was talking about taking the guts out completely and not sending them back, phone would still work. So not sure how you say theft cause it really wouldn't be stealing anything.
Don't worry chief.. Im not going to do it.
Hi all,
So I went to T-Mobile for a replacement for a 2 month old S5. It has been randomly rebooting and not taking phone calls for a couple of weeks now, and hopefully, was just a defective unit.
I have root on my current phone, and plan to root the replacement, but since I have a new phone with guaranteed stock, untripped knox, is this a good time to play around with roms on the old defective unit? I have a few days before I have to send the old one back. Does T-Mobile check stuff like that on defective units, or do they just send it to a refurb facility or junk it?
My s5 has the same issue as yours. I called T mobile and the support guys recommend me to remove the sd card. However, after 24 hours, my phone randomly restarted one time, when I open the Youtube. I am no idea what cause the phone reboot. I am think about call T-moblie again for a replacement. any idea?
Hey guys, I have a 3 day old T-mobile G5 that is sim unlocked and rooted. Phone was working perfect until this afternoon. While playing Hitman:Sniper, a multi-colored band covered the screen as it locked up. I couldn't get it to do anything at that point, so I pulled the battery. I rebooted, locked up, shut down, and now appears to be dead as dead. Nothing I do will get it to power up.
So here's my questions about sending this in to LG for warranty repair.
1. Since it's completely dead (PMIC from what I'm reading), will LG be able to replace that chip, power it up, and realize that the phone was rooted, thereby voiding the warranty? Or will they just trash the main board due to the fact it probably costs about $.03 and pop a new one in?
2. My other concern is sending this in without wiping the data first. Will they be able to pull up all of my personal/private data if they do power it up somehow?
Not sure I have any choice but to take a gamble on this as it's a paperweight at the moment, but just figured someone would have some info on this stuff.
Thanks!
Topshelf said:
Hey guys, I have a 3 day old T-mobile G5 that is sim unlocked and rooted. Phone was working perfect until this afternoon. While playing Hitman:Sniper, a multi-colored band covered the screen as it locked up. I couldn't get it to do anything at that point, so I pulled the battery. I rebooted, locked up, shut down, and now appears to be dead as dead. Nothing I do will get it to power up.
So here's my questions about sending this in to LG for warranty repair.
1. Since it's completely dead (PMIC from what I'm reading), will LG be able to replace that chip, power it up, and realize that the phone was rooted, thereby voiding the warranty? Or will they just trash the main board due to the fact it probably costs about $.03 and pop a new one in?
2. My other concern is sending this in without wiping the data first. Will they be able to pull up all of my personal/private data if they do power it up somehow?
Not sure I have any choice but to take a gamble on this as it's a paperweight at the moment, but just figured someone would have some info on this stuff.
Thanks!
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if you can enter download mode reflash using lg flashtool
---------- Post added at 03:43 PM ---------- Previous post was at 03:41 PM ----------
comp101inc said:
if you can enter download mode reflash using lg flashtool
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and yes they can tell if its rooted even if it doesn't power on for you. mine bricked and once they hooked it up to diagnostic tool they knew. but i got a good tech and he did a warranty exchange for me
Thanks man. I can't enter any mode at all. This thing is completely dead. Been trying everything I can to get some kind of power out of it.
Guess I just have to send it in and hope for the best? Since I'm on Straight Talk I can't even go to a T-mobile store for repair. Have to deal with LG.
If you are in the USA you possibly (probably) will have lost warranty even though it seems to be a hardware defect. They'll know you unlocked your device because you gave them your device id and imei when you requested the unlock code.
Either way, I'd send it in for a warranty claim. You might get lucky and have it repaired for free. Otherwise they'll tell you the costs for the repair and you can choose whether you want them to repair it or not. Depending on the price, you could let them repair it, go to an unofficial repair shop, or buy a new device (however the latter will almost certainly be the most expensive).
Thanks for all the info W. I don't think sim unlocking the phone would void warranty in any way, so giving them the imei and id shouldn't be an issue. I think. My concern is the unlocking of the bootloader so I could gain root access. That's something they wouldn't possibly be able to know unless the diagnostic equipment detects that like Comp mentioned. Either way, it's looking like my only option here is to send it in for warranty and hope for the best.
Gotta say, I currently have an AT&T G5 in for it's second warranty repair for overheating, and this T-mobile unit bricked after less than 3 days of use. As much as I love the size and design of this phone, I'll be selling both off immediately after repairs are made and finding a different device. Such a bummer.