LCD error, stuck and no any response. - Galaxy S6 Edge Q&A, Help & Troubleshooting

I have seen yesterday in a shopping center in retailer shop, strange behaviour of S6 edge:
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Anybody could tell me what happened with this phone or witnessed such thing? Phone was hot but I can't tell if too much, maybe higher temps are standard in S6 world I own S5 and never noticed such temp. It wasn't burning but was unpleasant.
It's not a demo unit just regular phone. I saw that unit few days ago and it was retail one (checked in phone info).
Maybe someone dropped it but there were no sign on body.

That is the beginning of the show game of thrones, but apparently got stuck in that part ?? more serious now, I don't know why he could be like that, that's the first time I hear or see an s6 like that

marcochapita said:
That is the beginning of the show game of thrones, but apparently got stuck in that part more serious now, I don't know why he could be like that, that's the first time I hear or see an s6 like that
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Hahah, ROFL yeah it is HBO starting I've read about S5 which had the same issue and user just waited with battery out some time and next boot was OK.
But also heard about S4 which after such thing was damaged and warranty services changed mainboard.

marcochapita said:
That is the beginning of the show game of thrones, but apparently got stuck in that part ?? more serious now, I don't know why he could be like that, that's the first time I hear or see an s6 like that
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Valar Phonoris? All phones must die Who knows what happened to this poor fellow. Maybe Hardware, maybe Software. You can't play around with it, so we probably won't find out

Related

Part of my Screen is dead?

On the right hand side of my device a strip running from the top of the phone to the bottom of the phone exactly half an inch wide will not respond. I noticed in while texting a friend.
I am unlocked running Alien Build 3. I am going to wipe and install Build 4 and see if that fixes the problem, any other ideas? I have the ATT Warranty thing.
This picture shows the region that is dead.
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live_free said:
On the right hand side of my device a strip running from the top of the phone to the bottom of the phone exactly half an inch wide will not respond. I noticed in while texting a friend.
I am unlocked running Alien Build 3. I am going to wipe and install Build 4 and see if that fixes the problem, any other ideas? I have the ATT Warranty thing.
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Same thing happened to my G/F's atrix except the left side. It was warranty replaced via AT&T. The kicker is you will have to call and talk for an hour with the tier 1, then to a tier 2, then the "special android techs"... the result of the call was they told her to factory reset. That in turn derped her worse cause then she couldnt even setup blur. She had to rotate it into landscape to get it to setup. Being hers was on the left, the E/W wouldnt work and since her email had 3 e's it was a PITA. PS- I sbf'd, tried to restore the PDS (or whatever) partition, and did resets; none of which worked. Just trying to save you some time, call AT&T and get a new one y0
I got a new one, but now the new one is doing the same thing.... /facepalm
What can I flash to get my phone all the way back to bone stock?
Same happening to me, it's the dead center of the screen.
Works on an off randomly. Factory reset wouldn't fix it.
Would love to know if it is possible to fix without having to send the phone in for repair.

O boy o boy.. I got me here one of them Fotonz

Well i woke up and drove out to sprint way earlier today.
I have to admit, i did give a split thought to the evo3d because they got the 2.3.4 update. But no way could it make everything perfect in that ota. So i went with my original choice.
This phone is sexy. It is really fast... doing side by side actions with the epic on gb, the photon was twice as fast if not more in some areas.
Pure computing power this phone noticeably crushes my epic.
Not once was i frustrated an app didnt open instantly, how
I wanted my epic experience to be.
The fone is growing on me and i love it more the longer i have it.
I love the MOTOBLUR. Great balance between pure google and overlay ui. Very cool experience you cant find with any other oem ui.
Like the extensive integration with social networks.
I love how the stock music player does the lyrics, that was a surprise today. And many other cool things but i have to cut this short. But i have to mention, the screens on the display units are not the same on our consumer handsets. It looked complete trash on the demo, but my fone screen is amazing.. no screen issues at all. I did have call bug very first call. Remove sim and im good.
And lastly, i understand about you guys saying youre not eorried about the Galaxy anymore. I may keep this.
Something about pulling up gps status and getting INSTANT 9 of 9 sats inside the appartment with zero error that makes me feel all warm and goey inside
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.:sent from planet Photon:.
Very cool you got u one of these Mo-Phos... I think you'll like it.
I'm still on the fence as to whether i'm going to perma-keep mines.. lol
when the GS2 comes out, I'll play with it for sure, but if it has crippled GPS/bluetooth, I'll just stick w/ moto this time.

screen problem :(

I have a problem recently appeared in the colors of the screen when the status bar
They look darker than others, and be clear when I open a picture of one color such as red or white
What is the reason in your opinion ?! : (
I do factory reset/wipe
This image is for illustration
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I have the same problem, it appears to be screen-burning : apparently some pixels are getting "bleached" by displaying the same color most of the time (i.e the status bar) -although on mine the strip looks clearer and not darker like yours, but it seems to be a common problem on AMOLED screens..
At such prices, it should be supposed to last longer than a year.. I'll try and necociate a replacement with my carrier as mine is still under warranty.
Yes, it's a Super AMOLED plus issue, it is reduced in Samsung Galaxy III because it's only Super AMOLED.
But this is so early... and I think it's not time for it to do so, something is really wrong with your screen, you go see customer service if you are still in warranty ASAP
loveinthespace said:
Yes, it's a Super AMOLED plus issue, it is reduced in Samsung Galaxy III because it's only Super AMOLED.
But this is so early... and I think it's not time for it to do so, something is really wrong with your screen, you go see customer service if you are still in warranty ASAP
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Unfortunately there is no warranty for it ,I bought it two months ago :crying:
How do I avoid aggravation of this problem?
ers1983 said:
How do I avoid aggravation of this problem?
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I'm afraid you can't avoid it, since it's linked to the screen itself. Not unless you're willing to spend a lot of dough on spare SuperAMOLED+ screens and learning how to replace one yourself.. The only thing you can do is enable autorotation on your launcher(s) and not hold your phone the same position all the time (i.e. alternate between portrait and landscape. Personally I configure my CM9 so's it authorizes 180° rotations, so I can hold my phone upside down too -very convenient when reading webpages to avoid mistakenly hitting the back button too often. ).
ers1983 said:
How do I avoid aggravation of this problem?
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maybe try some different (inverted) theme
Everybody should please read this about Screen burn-in
Everything you need to understand about it and its prevention is there.
I believe this will be useful for everyone and will help debunk some myths about the issue.

Weird mark on screen on brand new phone

Hello, I just got my S9+ (less than a week ago) and I discovered after 4 days of use, a very strange mark on the screen that has no depth.
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It's very noticeable when I try to clean the phone with a bit of water. The droplets pattern changes:
I haven't exposed the phone to any miss-use and I'm baffled by this, is hard to see when the screen is on but it's forever in my mind now.
Could this be the oleophobic coating or am I looking at something else?
Do you see the line when the display is turned on? Try to dial *#0*# and test the display. It seems like the oleophobic coating, because of the water, but I never seen something like that before.
arnes_king said:
Do you see the line when the display is turned on? Try to dial *#0*# and test the display. It seems like the oleophobic coating, because of the water, but I never seen something like that before.
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It's very hard to notice when the screen is on in most conditions. I'm returning this phone and hopefully it will pass Amazon quality checks, wish me luck.
In all 10 years of having smartphones, I never had a phone with this kind of flaw.
Hello I am having the same reaction on my phone. Did you find out what it was?
Same issue here
Only visible with screen off in direct sunlight or water is on the phone
I returned the device with an attached letter to it where it stated what was the problem.
I got the return, no questions asked. I would recommend reaching Samsung or your retailer to get this fixed or another device. If asked, just explain that the scratch has no depth, so it couldn't have been your keys or something in your pocket, also stress your phone is new.
Similar issues were reported for the Galaxy note 8 and I found a YouTube video with an S9 and a similar problem.
If you don't return the device, I would expect the problem to get worse.

Xperia X Starts Burn-in

Hello guys. I bought my Xperia X on May 2017. 1 year and 4 months passed away. It started to burn-in. So I just want to ask:
Anyone gets the same issue? or Im the one?
How can I fix this?
Here is a burn-in (photo isnt mine but same issue)
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its ok dude my xperia x dual screen like u when the temperature rises dont worry
I fixed this issue I think but how long its goin I dont know. Here a video https://www.youtube.com/watch?v=kfNJi_LoAK4 , I put this video on my sd card and run the video for 4-5 minutes. And ghosts are gone.
Unfortunately, that seems a common issue with Xperia X. I bought mine in June 2017, the display didn't show any image retention, not even when hot. In May 2018 I noticed it started to show this issue when the phone was hot, so I sent it to warranty. They replaced the whole mid frame + screen (it seems they treat this as a single part) then sent the phone back to me. After the service, I got no image retention issues, not even when hot. Fast forward to today and I'm now experiencing this temporary image retention again when the phone is hot (but this time it's way less pronounced than before).
My warranty already expired, so I won't bother replacing the screen again since now I would need to pay for the repair and after experiencing exactly the same issue in two different displays I think it's safe to assume the problem would appear again sooner or later if I replaced the screen once more. Fortunately the issue isn't permanent and at least on my case the image retention is very faintly (you need to put brightness at maximum and display a solid gray image to really notice it), and you just need to let the phone cool down for some minutes to make the image retention go away...
Mine does it quite bad now, but it's old and tired I've had my x since release it is doing well for how it gets used.
I have same problem too.i recommend you to set white balance at another rate.
I add nightly mode to my phone and it fix.so i don't need any tools.

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