Hi. I have a problem. When I choose fingerprint lockscreen it doesn't open.
an write :
Attention
An error has occurred with the fingerprint sensor. If this message appears repeatedly, restart your device.
I restart my phone , factory data reset and install stock rom with odin. But not working now.
Please help me
pasja579 said:
Hi. I have a problem. When I choose fingerprint lockscreen it doesn't open.
an write :
Attention
An error has occurred with the fingerprint sensor. If this message appears repeatedly, restart your device.
I restart my phone , factory data reset and install stock rom with odin. But not working now.
Please help me
Click to expand...
Click to collapse
Maybe the fingerprint sensor was damaged, I suggest go to service center and let them check it.
exaflare said:
Maybe the fingerprint sensor was damaged, I suggest go to service center and let them check it.
Click to expand...
Click to collapse
Thank you :good:
But I installed Resurrection Remix to my phone. The rom has 2 bugs. And then I installed android 5.0.2 from sammobile. I think this problem for this reason
pasja579 said:
Thank you :good:
Click to expand...
Click to collapse
Besides even the fingerprint scanner doesn't work you can still use your phone so don't do anything that will make it unusable.
Anyway Galaxy alpha was released september 2014 so its still under 12 months warranty, but for safe just leave it to the experts
exaflare said:
Besides even the fingerprint scanner doesn't work you can still use your phone so don't do anything that will make it unusable.
Anyway Galaxy alpha was released september 2014 so its still under 12 months warranty, but for safe just leave it to the experts
Click to expand...
Click to collapse
You're right. But I rooted this phone
i do have the exact same problem. fingerprint won´t work after i flashed Resurrection Remix.
I even did a full reset to stock with kies. still the fingerprint won´t work.
Anybody know a fix? maybe it has something to do with knox being set to 0x1 ?
MrShibby said:
i do have the exact same problem. fingerprint won´t work after i flashed Resurrection Remix.
I even did a full reset to stock with kies. still the fingerprint won´t work.
Anybody know a fix? maybe it has something to do with knox being set to 0x1 ?
Click to expand...
Click to collapse
Maybe hardware error.
saxmydix said:
Maybe hardware error.
Click to expand...
Click to collapse
But it worked fine before. Why would it suddenly not work after reflashing stock rom again?
It didn´t drop or anything that would explain a hardware error.
I have exactly the same problem. Was happening before Xmas so they sent it away for repair. Apparently some glue had come loose!
But 2 months ago it happened again. I cleared the cache and forced stop on the fingerprint and it worked for a day or two. Then stopped again. About 15 attempts to do the same again and it finally worked long enough for me to change my backup password to something simple. Not worked for weeks now even though I've done a factory reset. The about 4 weeks ago my boyfriends alpha did exactly the same! Surely this shows it has to be a software issue? I'd love it to work at least long enough so I can change to pin to unlock.
Same thing happened to my alpha .
It was working fine since i bought alpha (7 months)
But now its not working , now what to do ?
Service centre has ordered Home button/Sensor .
Will it fix ?
kktkaran said:
Same thing happened to my alpha .
It was working fine since i bought alpha (7 months)
But now its not working , now what to do ?
Service centre has ordered Home button/Sensor .
Will it fix ?
Click to expand...
Click to collapse
Are you sure you never damaged the home button, perhaps dirty fingers or scratches can cause issues to the fingerprint scanner.
No , i haven't dropped my phone or scratched .
I feel the same friend .
pasja579 said:
Hi. I have a problem. When I choose fingerprint lockscreen it doesn't open.
an write :
Attention
An error has occurred with the fingerprint sensor. If this message appears repeatedly, restart your device.
I restart my phone , factory data reset and install stock rom with odin. But not working now.
Please help me
Click to expand...
Click to collapse
Hello, I too feel the same, update my Samsung Galaxy Alpha and not work the fingerprint reader . There is a solution ? I'm worried.
I went to the service centre , and they replaced home button in warrenty.
Now its working
Well, I have the same problem. My Alpha G850F is under Lollipop.
We actually are a lot of users having problems with the fingerprint sensor, isnt'it?
KiDimel said:
Well, I have the same problem. My Alpha G850F is under Lollipop.
We actually are a lot of users having problems with the fingerprint sensor, isnt'it?
Click to expand...
Click to collapse
i have same problem,it was fine a long time and suddenly ,error occurred
it seems that there is no way
i have same problem
Broken Fingerprint scanner with root.
pasja579 said:
You're right. But I rooted this phone
Click to expand...
Click to collapse
Probably use Titanium Backup and clear all data on Application "Fingerprints" Try again but didn't work search on youtube.
---------- Post added at 04:15 AM ---------- Previous post was at 04:11 AM ----------
Also I have this problem too but not rooted or never factory reseted my phone...
Mine too does that...what can I do?
Has anybody downgraded to a lower update? Maybe early 5.0.2 firmwares or even 4.4.4 and see if it gets fixed?
Related
I encountered this problem about 2 weeks ago
I have flash every ROM (Official, MIUI based custom ROM, and AOSP) including in fastboot mode
and only CM12.1, CM13 and RR survived from random reboot
I won't use both CM13 and RR because its RIL
Now i used CM12, but I have super fast draining battery
My phone will die, even in standby, because Android OS and System used battery more than SOT
When I checked it, the CPU always stay awake and won't enter deep sleep, so my phone always went heating even in standby (screen turned off)
The only problem I would fix is the random reboot issue when I used MIUI and other Custom ROM I had mention above
This is driving me crazy. Does it hardware problem or something?
If not, how to fix fast draining battery from CM12.1?
Sorry for my bad english
putrairlangga said:
I encountered this problem about 2 weeks ago
I have flash every ROM (Official, MIUI based custom ROM, and AOSP) including in fastboot mode
and only CM12.1, CM13 and RR survived from random reboot
I won't use both CM13 and RR because its RIL
Now i used CM12, but I have super fast draining battery
My phone will die, even in standby, because Android OS and System used battery more than SOT
When I checked it, the CPU always stay awake and won't enter deep sleep, so my phone always went heating even in standby (screen turned off)
The only problem I would fix is the random reboot issue when I used MIUI and other Custom ROM I had mention above
This is driving me crazy. Does it hardware problem or something?
If not, how to fix fast draining battery from CM12.1?
Sorry for my bad english
Click to expand...
Click to collapse
hello I would like to know if you solved because I have a very similar problem to your......
If it's down to some ROMs being a WIP then perhaps the best option is to go back to stock?
Sent from my Redmi Note 3 using XDA-Developers mobile app
samanderson said:
If it's down to some ROMs being a WIP then perhaps the best option is to go back to stock?
Sent from my Redmi Note 3 using XDA-Developers mobile app
Click to expand...
Click to collapse
the problem is only present in rom stock because it seems to work just a core of 6 and do not know how to solve
HydroAG said:
hello I would like to know if you solved because I have a very similar problem to your......
Click to expand...
Click to collapse
No, I haven't have you?
samanderson said:
If it's down to some ROMs being a WIP then perhaps the best option is to go back to stock?
Click to expand...
Click to collapse
I just tried Flash Official ROM via Fastboot (MiFlash) but my problem still exist like I mentioned above
HydroAG said:
the problem is only present in rom stock because it seems to work just a core of 6 and do not know how to solve
Click to expand...
Click to collapse
but why it didn't happen before?
I often wipe and flash my device, does it caused the problem?
Hi, i'm having the same issue as yours, have you try to send for repair? Xiaomi centre at my place refuse to repair it as mine from china set, any luck at your place?
Edit- mine was unlocked officially, don't think it related to this issue as it was working without any problem previously,the last thing i did before this happened was making a call in lte before it turned off suddenly, then heat up a lot and keep on rebooting,
asared89 said:
Hi, i'm having the same issue as yours, have you try to send for repair? Xiaomi centre at my place refuse to repair it as mine from china set, any luck at your place?
Edit- mine was unlocked officially, don't think it related to this issue as it was working without any problem previously,the last thing i did before this happened was making a call in lte before it turned off suddenly, then heat up a lot and keep on rebooting,
Click to expand...
Click to collapse
No I could not solve, even to me has happened after a call was 7.2 on global you?
I live in Italy therefore it is difficult to send it to a service center
HydroAG said:
No I could not solve, even to me has happened after a call was 7.2 on global you?
I live in Italy therefore it is difficult to send it to a service center
Click to expand...
Click to collapse
I'm on aosp when this happened, maybe it is hardware related,
Will try to send it to repair shop nearby and hope they can do something about it, it's only a month and now it's completely unusable, maybe just a bad lemon unit
Same problem here...I bought this phone from China and it worked fine for 10 days...Suddenly it begun to rebooting every 20-30 seconds, i can't do anything in the phone...
I managed to flash it with other roms and the problem remains...
I am absolutly disgraced for this....I loved this phone, it lasted only ten days....
Rofellos_Chile said:
Same problem here...I bought this phone from China and it worked fine for 10 days...Suddenly it begun to rebooting every 20-30 seconds, i can't do anything in the phone...
I managed to flash it with other roms and the problem remains...
I am absolutly disgraced for this....I loved this phone, it lasted only ten days....
Click to expand...
Click to collapse
where did you buy it?
xGiorgos said:
where did you buy it?
Click to expand...
Click to collapse
Goldway store, aliexpress...I am still in the protection period so i think it won't be difficult to obtaining a refund...But still i prefer to fix it...
I think is a hardware problem though...i think it has something to do with the energy or temperature managment or circuitry...
Rofellos_Chile said:
Goldway store, aliexpress...I am still in the protection period so i think it won't be difficult to obtaining a refund...But still i prefer to fix it...
I think is a hardware problem though...i think it has something to do with the energy or temperature managment or circuitry...
Click to expand...
Click to collapse
Should be hardware problem and there's nothing we could do i guess, there's a few people affected already.. problem with this model and we're the first.. so sad. Luckily my nexus 5 still going strong despite the screen shattered, even can see the circuit inside, showed the difference between brands quality.
Did someone with this problem can Instal CM13 ROM with fingerprint compatible?
because mine always stuck in Mi Logo and then can't enter TWRP until it re-unlocked and back to MIUI with Mi flash to able flash TWRP)
If not flash fastboot MIUI, the TWRP can't be installed even the phone have unlocked
WTH is going on with my phone
putrairlangga said:
Did someone with this problem can Instal CM13 ROM with fingerprint compatible?
because mine always stuck in Mi Logo and then can't enter TWRP until it re-unlocked and back to MIUI with Mi flash to able flash TWRP)
If not flash fastboot MIUI, the TWRP can't be installed even the phone have unlocked
WTH is going on with my phone
Click to expand...
Click to collapse
It is almost ending its lifespan, I presume.
Unlock, twrp and flash cm. if all else fails, go to Service Center
Sent from my Unlocked kenzo, the power unleashed
any news with that issue?
cause of what i understood , there is a bug hardware isuue with Charging Controller on Xiaomi Redmi Note 3 pro ,
and hardware must be repaired....
Try flashing global stable through MiFlash and tick the option flash all or equivalent.
Ivanlai said:
Try flashing global stable through MiFlash and tick the option flash all or equivalent.
Click to expand...
Click to collapse
Thanks Ivanlai,
What Exactly do you mean by your answer?
did you had this Problem on your Xiaomi Device?
had you manage succesfuly solving it?
my device is new and i dont want to do something that will harm the Warrenty.
I haven't had this situation exactly, but the reason I said to tick flash all is because I have bricked and bootlooped my device before.
By ticking the flash all option, it reduces the risk of some remnants of the previous ROM causing conflict.
Also, I tried several different global stable ROMs before I successfully unbricked my device.
As for warranty, I remember someone mentioning that a xiaomi customer service operator emailed them saying that rooting and flashing custom ROM would not void the warranty, but I would email them again on this issue just to make sure.
Ivanlai said:
Try flashing global stable through MiFlash and tick the option flash all or equivalent.
Click to expand...
Click to collapse
Ivanlai said:
I haven't had this situation exactly, but the reason I said to tick flash all is because I have bricked and bootlooped my device before.
By ticking the flash all option, it reduces the risk of some remnants of the previous ROM causing conflict.
Also, I tried several different global stable ROMs before I successfully unbricked my device.
As for warranty, I remember someone mentioning that a xiaomi customer service operator emailed them saying that rooting and flashing custom ROM would not void the warranty, but I would email them again on this issue just to make sure.
Click to expand...
Click to collapse
Thanks Ivanlai,
very strange what happening to my device.
reboots stopped (have no idea of what reason : recharge again from 5% battery, get into test mode (push 3 button for 10 sec': vol+, vol-, power).
but now other issue showed up : very lots of screen glitches, can use the phone like this, like some bad soldering inside.
first time i got into test mode, there were also screen glitches,
but now, whenever i get into test mode, downloading mode or the 3rd mode (with phone and cable picture), there is not glitchs at all,.
but after phone is starting - lots of screen glitches !!
i am lost
I also bought my Redmi 4 Prime from goldway store, do you know what is their return policy like?
Hi everyone, I'm facing a severe issue with my Redmi Note 3 (Snapdragon variant).
Few days ago I noticed that the screen wasn't auto-rotating anymore, but I tought it was a temporary problem of my ROM (AICP official, latest nightly), so I passed by.
Yesterday I tried to format the phone from recovery and reinstall the ROM, without luck, the rotation wasn't working.
Then I tried to reset to the fastboot ROM (MIUI 7 6.3.17) through Mi Flash, I booted, and... now EVERY sensor has stopped working. Phone doesn't rotate, in cardboard app it doesn't move, brightness does not adjust automatically, screen doesn't turn off during call when putting the phone on the ear, and the compass is not working.
Also, apps like Lux say the value is -1 everytime, apps to re-calibrate the proximity sensor crash at startup, and I have a Settings force close when I enter security options to set up my fingerprint (only in CM13, from the MIUI7 setup I can register my fingerprint)...
So, I unlocked the bootloader then I tried to install MIUI8 but, IMEI was modified and WiFi wasn't working. I installed CM13 and restored NVRAM and everything (apart from the sensors) was working.
Now I re-flashed again with Mi Flash, and I can't SETUP the phone, because WiFi and cellular data are not working, and the phone is matched with my Mi account, and won't activate without login.
How can I fix all this mess? If needed, I can also take apart the phone.
Please, everyone, this is very urgent!
Thank you all in advance, and sorry if there are errors, as I'm writing this quickly.
HELL YEAH!
Ok, everyone, nevermind.
I FIXED IT!
It was the persist image that was corrupted. My bad I tought Mi Flash would reset everything, even persist. But I wasn't right.
I looked into the "flash_all.bat" script and "flash persist" wasn't there. Thanks Xiaomi for the headache.
2 days of searching on Google and I didn't find this thread, and I don't know how this is possible.
Now I just have to understand why this happened totally random.
Everyone that has this problem, refer to the thread up here, works like a charm!
Bye!
Thanks for sharing your solution. I learned something new.
Guys i have the same problem with my Redmi Note 4 when i rooted it successfully its sesor didn't work but after unrooting it again works well. So is there is any way to root the device without sensor fail???
SayanKar said:
Guys i have the same problem with my Redmi Note 4 when i rooted it successfully its sesor didn't work but after unrooting it again works well. So is there is any way to root the device without sensor fail???
Click to expand...
Click to collapse
Which root solution are you using?
SayanKar said:
Guys i have the same problem with my Redmi Note 4 when i rooted it successfully its sesor didn't work but after unrooting it again works well. So is there is any way to root the device without sensor fail???
Click to expand...
Click to collapse
Have you tried rooting with magisk?
J3is said:
Ok, everyone, nevermind.
I FIXED IT!
It was the persist image that was corrupted. My bad I tought Mi Flash would reset everything, even persist. But I wasn't right.
I looked into the "flash_all.bat" script and "flash persist" wasn't there. Thanks Xiaomi for the headache.
2 days of searching on Google and I didn't find this thread, and I don't know how this is possible.
Now I just have to understand why this happened totally random.
Everyone that has this problem, refer to the thread up here, works like a charm!
Bye!
Click to expand...
Click to collapse
Hi, the thread has been removed. Can you relink it?
Thanks a lot!!
J3is said:
Ok, everyone, nevermind.
I FIXED IT!
It was the persist image that was corrupted. My bad I tought Mi Flash would reset everything, even persist. But I wasn't right.
I looked into the "flash_all.bat" script and "flash persist" wasn't there. Thanks Xiaomi for the headache.
2 days of searching on Google and I didn't find this thread, and I don't know how this is possible.
Now I just have to understand why this happened totally random.
Everyone that has this problem, refer to the thread up here, works like a charm!
Bye!
Click to expand...
Click to collapse
This tip helped me fix my device after an year!!
Hello everyone,
at first - best ROM I ever tried!
Just one big problem for me:
When the screen is off (sleep mode), I CAN NOT unlock the phone with fingerprint - during first 5 seconds - when display is off, it works. I have to turn on display with power button and AFTER that I CAN unlock with fingerprint with no problems. I want to unlock my phone with fingerprint when the display is off even more than 5 seconds.
Is there a solution?
In stock ROM (16s International) everything works perfect, there were no time limitation. Fingerprint worked everytime even when screen was off for 10 minutes for example.
Where is the problem? It is no hardware problem for sure.
Someone said to use the same finger 3 times instead of 3 different fingers. Try it. It may solve your problem.
I am using the same ROM without the problem which you experienced although sometimes it took more than a second or required a couple of taps on the sensor to unlock the screen.
Go to settings, battery, power saving managements and see if the Ultra Long Standby During Sleep is turned ON. I have that disabled.
Edit. Sorry, I thought that you had the manufacturers' ROM. I had the factory ROM.
I have the same 3 fingerprints for better recognition for sure, but this tip did not help me.
Also I tried to turn off the Long sleep too, did not help to solve this.
Any other ideas @madsurfer1? With screen ON works flawlessly.
Hi guys
I'm experiencing exactly the same issue with my fresh received x829. Haven't tried much on stock ROM but apparently everything was working. Then I flashed AOKP and lignage os v13, and with both the fingerprint only works in the 5 seconds after screen off. And when I mean works, I mean detect a finger, if it's the good one unlocks and if not shows an error. After 5 seconds, the phone shows nothing at all, no unlock and no error.
Have you had any success since these posts ?
Regards
AOKP on my x829 has fingerprint "working" from sleep. It sometimes takes a while or multiple attempts though.
Thanks bwalter
@Razor99 any news on your side ? Looks like only you have the exact same issue I encounter.
same problem
bolof2 said:
Thanks bwalter
@Razor99 any news on your side ? Looks like only you have the exact same issue I encounter.
Click to expand...
Click to collapse
hi
i have the same problem with most of the roms,
is there any solution?
My solution was full wipe, including internal storage. After than clean install ROM. With these steps fingerprint begin works even in deep sleep mode.
Keep in mind that Max 2 has very bad fingerprint at all on every model compared to premium brands. It is slow and sometimes react after few attemps. But works.
If theese steps wont help you - proove claim to the seller of your mobile.
If fingerprint is your priority, I strongly recommend another model, except Le Max 2. Maybe Le Pro is now better with fingerprint.
Try it and let us know.
https://forum.xda-developers.com/showthread.php?t=3408395
Flash latest CN 23S modem, fp problem bye bye!
hackerpower said:
Flash latest CN 23S modem, fp problem bye bye!
Click to expand...
Click to collapse
Indeed hackerpower, I saw your post on the other topic https://forum.xda-developers.com/le-max-2/how-to/le-max-2-finger-print-t3408395/page16#post71613937 and for me, that did the trick, without flashing another rom or wiping anything.
Thanks a lot!
bolof2 said:
Indeed hackerpower, I saw your post on the other topic https://forum.xda-developers.com/le-max-2/how-to/le-max-2-finger-print-t3408395/page16#post71613937 and for me, that did the trick, without flashing another rom or wiping anything.
Thanks a lot!
Click to expand...
Click to collapse
glad I could help!
how do we flash modem only? i want to try the 23s china modem
updiliman said:
how do we flash modem only? i want to try the 23s china modem
Click to expand...
Click to collapse
Download under China folder (23S v0033 I think), link for download in this post: https://forum.xda-developers.com/showpost.php?p=71613937&postcount=151
Flash the modem zip file by Twrp recovery.
Moon75 said:
Download under China folder (23S v0033 I think), link for download in this post: https://forum.xda-developers.com/showpost.php?p=71613937&postcount=151
Flash the modem zip file by Twrp recovery.
Click to expand...
Click to collapse
Flashed the 023S modem and BAM! it works!!! Thanks a lot!
For me, I found flashing the dev 66 modem fixed this wake problem.
Im using infocus vision 3 mobile... I have rooted the mobile and when i did factory reset the phone got stuck at twrp loop and did not go any further.. i tried restoring the backup but nothing worked so i download the stock firmware and flashed the mobile now everything works fine except the fingerprint sensor.. when i got to settings to register finger print it is not registering.. people are telling me the only fix is changing motherboard... But I don't buy it.. i think its a software issue... can somebody please tell me a fix other than changing motherboard.. please guys
Rama619 said:
Im using infocus vision 3 mobile... I have rooted the mobile and when i did factory reset the phone got stuck at twrp loop and did not go any further.. i tried restoring the backup but nothing worked so i download the stock firmware and flashed the mobile now everything works fine except the fingerprint sensor.. when i got to settings to register finger print it is not registering.. people are telling me the only fix is changing motherboard... But I don't buy it.. i think its a software issue... can somebody please tell me a fix other than changing motherboard.. please guys
Click to expand...
Click to collapse
I am having the same problem after flashing stock rom, did you find any solution?
Nope.. nothing yet brother...
EDIT: IF RESET FACTORY DOESNT WORK FOR U JUST GO TO SERVICE CENTER(I did it after all)
Hello
My device is Global version with miui V13.0.4.0.SKIMIXM
my fingerprint stopped working a week ago, then i contaced the support and they said these solutions:
1-factory reset
2-wipe data
3-download latest package
4-clean fingerprint area
i did all and somethimes just right after booting device my fingerprint showed up and working but after about couple hours back to the problem.
on early time of this problem i had fingerprint setting but couldnt open it (couldnt add fingerprint hint) but after some times it removes from setting too then at last after wiping data and solution above , fingerprint never showed up. so i decided to flash the original rom with fastboot and after i did that my fingerprint comesback and was working but again after couple hours stopped.
the thing is if safe mode it was working. even after rebooting to normal working 2 or 3 times then after that stop working again. in safe mode CIT fingerprint tests passed successfully untill right now after half a day i dont have fingerprints even in safe mod.
so i think of downgrading to miui 12.5.7 just want to be sure is it safe to downgrade because when i wanted to flash miui13 it errored with rollback but i edited script and flash was successful.
script edit is safe for downgrade ?
and maybe is there any othe solution that im not aware of?
13eauty said:
Hello
My device is Global version with miui V13.0.4.0.SKIMIXM
my fingerprint stopped working a week ago, then i contaced the support and they said these solutions:
1-factory reset
2-wipe data
3-download latest package
4-clean fingerprint area
i did all and somethimes just right after booting device my fingerprint showed up and working but after about couple hours back to the problem.
on early time of this problem i had fingerprint setting but couldnt open it (couldnt add fingerprint hint) but after some times it removes from setting too then at last after wiping data and solution above , fingerprint never showed up. so i decided to flash the original rom with fastboot and after i did that my fingerprint comesback and was working but again after couple hours stopped.
the thing is if safe mode it was working. even after rebooting to normal working 2 or 3 times then after that stop working again. in safe mode CIT fingerprint tests passed successfully untill right now after half a day i dont have fingerprints even in safe mod.
so i think of downgrading to miui 12.5.7 just want to be sure is it safe to downgrade because when i wanted to flash miui13 it errored with rollback but i edited script and flash was successful.
script edit is safe for downgrade ?
and maybe is there any othe solution that im not aware of?
Click to expand...
Click to collapse
solution is service center...in theory no anti rollback....just check in script before flash
rayman95 said:
solution is service center...in theory no anti rollback....just check in script before flash
Click to expand...
Click to collapse
thansk for reply so youre saying that in theory there is no problem to downgrade with editing script but in real life God knows right?
Unfortunately I have the same problem on my MI11 Lite 5G.
I would be interested if I install a custom ROM e.g. CorvusOS 3.2-V v12.1 if it works with it
So if anyone has experience with it?
norryhox said:
Unfortunately I have the same problem on my MI11 Lite 5G.
I would be interested if I install a custom ROM e.g. CorvusOS 3.2-V v12.1 if it works with it
So if anyone has experience with it?
Click to expand...
Click to collapse
i tried some custom roms before i send my phone to the service center and none of them worked.today i recieved my phone back and everything is great after replacing fingerprint.