Serious HELP needed - Xperia Z2 Q&A, Help & Troubleshooting

those who have there z2 lollipop please go to service menu *#*#7378423#*#* and just move ur phone up and down i mean in angle and tell me is there any design pattern comming there? i have glitters on my screen please help @luutinhit.1412 @gihan798114

any1?

Nope. Nothing's happening. I can shake, lift up, etc my phone and nothing happens. No movement affects it.
Sent from Xperia Z2
Luckily not from an iPhone = Yesterdays technology at tomorrows prices

nothing happens glitters on your screen? is it in black areas?

I don't have Z2, my phone is Z Ultra. So, i don't have problem the same. So sorry
But, I think you can report to Sony support

gihan798114 said:
nothing happens glitters on your screen? is it in black areas?
Click to expand...
Click to collapse
yes only back background..

droid.riz said:
yes only back background..
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Click to collapse
maybe there are dead pixels in your phone due to some damage the phone took, try replacing the display?

gihan798114 said:
maybe there are dead pixels in your phone due to some damage the phone took, try replacing the display?
Click to expand...
Click to collapse
How can dead pixels not visible on homescreen or others in camera app...
Lso its like glitters which spans the screen if we move up or down screen

I get it too, I know what you're on about. I think it's normal.

droid.riz said:
How can dead pixels not visible on homescreen or others in camera app...
Lso its like glitters which spans the screen if we move up or down screen
Click to expand...
Click to collapse
you might be talking about the screen itself. Its not a issue. Its the screen it self. nothing to worry about as its with every sony phones. I had a Xperia Mini Pro and the glitterish screen was there. its more visible if you lock the screen and turn the display on a light source like the sun

gihan798114 said:
maybe there are dead pixels in your phone due to some damage the phone took, try replacing the display?
Click to expand...
Click to collapse
gamer649 said:
I get it too, I know what you're on about. I think it's normal.
Click to expand...
Click to collapse
Thanks for this reply!!!!
Its same right its pans the scren if we tilt the phone just a single glittering line

gihan798114 said:
you might be talking about the screen itself. Its not a issue. Its the screen it self. nothing to worry about as its with every sony phones. I had a Xperia Mini Pro and the glitterish screen was there. its more visible if you lock the screen and turn the display on a light source like the sun
Click to expand...
Click to collapse
Thanks alot!!! Its just span over screen single line glittering if we tilt the phone only im service menu

[deleted]

Related

[Q] Found dead/faulty pixel on screen of sk17a

So I noticed a dead/faulty pixel on my sony Erricsson Xperia mini pro sk17a night. On the most bottom, right part of the screen of you look at it portrait. This pixel flashes whenever I scroll down webpages nut flickers often even on the home screen. Either that or its really dim. It's just one pix I think.
So is anyone else getting this or just me?
Also, to fix this I go to my phone service provider to get it fixed right? Since its Rogers and it said they will fix it for free or something. I have not rooted or done anything to void the warranty.
Exactly the same problem.
I have exactly the same problem on SonyEricsson sk17a . Did they fixed it ?
There's a screen test on service menu: dial *#*#SERVICE#*#*, go to Service tests and test Display. It will go to a color every time you touch the screen, press back to exit. There you can see if its a pixel problem and wich color the pixel is stuck in (or dead).
Then you can take it to SE for repair (warranty of course).
nightcrawlerbr said:
There's a screen test on service menu: dial *#*#SERVICE#*#*, go to Service tests and test Display.).
Click to expand...
Click to collapse
It's *#*#7378423#*#* just in case.
nightcrawlerbr said:
Then you can take it to SE for repair (warranty of course).
Click to expand...
Click to collapse
Yes I would do the same.
10x.I'l give it a try.
I also contacted with SE's support. Just waiting for there reply ( to be honest it looks like a software issue ) . When there is static image on the display , it is OK.
Hello guys,
So what happened finally with that issue? Was it software problem finally? I have the xperia Mini ST15i and there is a dark pixel on the very left of the screen and it's only visible when there is motion, but not in static images of any color!
Please tell me what happened with your case.
Thanks!
stargazer_81 said:
Hello guys,
So what happened finally with that issue? Was it software problem finally? I have the xperia Mini ST15i and there is a dark pixel on the very left of the screen and it's only visible when there is motion, but not in static images of any color!
Please tell me what happened with your case.
Thanks!
Click to expand...
Click to collapse
Make a test in service menu as said some posts above.
If pixel is indeed buggy, take your phone to shop, should fall under warranty.
Its the screen's issue. If im not mistaken companies keep the 5 dead pixel policy. Not subpixel, but pixel.
If a subpixel is faulty (i think) you cannot see one of the three RGB subpixels, If the whole pixel is faulty you get a white dot where the pixel should be. So from what i understand you have a faulty subpixel, therefore the company itself wont hold it under warranty but your Service Provider might.
Pixel problem .
From the support center here in bulgariq , they told me , that they will forward this issue to SE .
No response till now . My problem was ( and still is ) identical . Pixel is OK on all the colors, except when there is moving image ( than it is not , white , gray or some other color .Than the pixell i just black (dead) )
reekol said:
From the support center here in bulgariq , they told me , that they will forward this issue to SE .
No response till now . My problem was ( and still is ) identical . Pixel is OK on all the colors, except when there is moving image ( than it is not , white , gray or some other color .Than the pixell i just black (dead) )
Click to expand...
Click to collapse
I think I have the same issue, my pixel is ok in all colors, but when there is moving image (for example scrolling in browser) even in white color, there is a dark dot flashing.. when the scrolling stops the dot dissapears too!
Is it the same as yours?
dead pixel
Exactly the same behavior.
Same here... A pixel in the bottom of the screen, it works good, but when I scroll, the pixel turns black :S should I send it for the warranty?
Sent from my SK17a using xda premium
Dead pixel issue
Try to send it . I wil contact them again and will try to point the problem more precisely. It is strange. It is not dead subpixel because it shows all the collors correct. I think the display controller is not OK. not the display itself.
so do you think that is the display driver? Or perhaps the build 0.62? Do you think that's good idea to return to a previous build? Is it possible to fix the issue?
I mean it could be graphics driver software issue as well.
stargazer_81 said:
so do you think that is the display driver? Or perhaps the build 0.62? Do you think that's good idea to return to a previous build? Is it possible to fix the issue?
I mean it could be graphics driver software issue as well.
Click to expand...
Click to collapse
Androids do not have such problems. At least never happened any problems with graphic drivers.
Sent from my WT19i using xda premium
Someguyfromhell said:
Androids do not have such problems. At least never happened any problems with graphic drivers.
Sent from my WT19i using xda premium
Click to expand...
Click to collapse
I mean its not the screen for sure because this flickering pixel is only obvious in scolling for example.. also its located on the very bottom of the screen. its close to the XPERIA logo and light on the right. if the refresh rate is high it flickers fast so its difficult to see it.. when its static image there it dissapears..
Ofcourse it is an issue of the screen... You have a faulty subpixel. Maybe on non scrolling occurences the color is stabilized with the remaining 2 . This isnt windows/linux/mac, you dont upgrade drivers as you would on a computer. And no its not your GPU. If it were the gpu it youd be going haywire in random parts of the screen not just a specific 1x1 pixel area
Sent from my ST17i using XDA
To be honest I don't know if its a subpixel thing.. For example when Safari is loading, even on a white page, this pixel is flickering. When it stops loading the page, the pixel dissapears..
Have the same issue with my Xperia Mini ST15, I have a stuck pixel in the middle of screen (yes... that sucks) but it's only visible when the screen is showing a black color, its a shine pixel.

Screen cracked..help

Hello...my brother want to give his sgs2 to me..
He said the screen already cracked and after cracked battery drained crazy..
I want to ask is crack screen will cause battery drain? Or something broken with the phone after the phone fell?
Anyone have any advised for me?
Because change the screen will cause me around 200 usd..if internal side of this sgs2 also having problem.. I think better for me get having new phone...
Sent from my Nexus S using xda premium
Buy a new one.
You want an engineers report to determine problems and costs .
jje
MistahBungle said:
Buy a new one.
Click to expand...
Click to collapse
I would have to agree.
You'd be better off getting a new one.
Hahaha I'm sorry that i'm laughing but the screen cracking and the battery drainage could not have anything in common ^^
Oh no....thanx...
I brought mt GSII to samsung center..
changing processor and screen cost me USD290....is it worth it??
How much is the screen alone? i also have a screen issue, the phone turns on but the screen stays black and sometimes rainbow of colors appear on the left side.
Phone stays on as it gives feedback when i touch different options by guessing!
enraged1 said:
How much is the screen alone? i also have a screen issue, the phone turns on but the screen stays black and sometimes rainbow of colors appear on the left side.
Phone stays on as it gives feedback when i touch different options by guessing!
Click to expand...
Click to collapse
around 110USD
u could fixing the screen, though battery drain probably something else. nothing to do with the screen
jgalvez21 said:
u could fixing the screen, though battery drain probably something else. nothing to do with the screen
Click to expand...
Click to collapse
yes..i know..
but how i now wheter battery drain problem associated with hardware or software??
update..
samsung center just call..
problem with power drain fixed!..just problem with socket..will cost me around 20USD
and cracked screen will cause me around 110USD..
130USD will be okay for me than buy a new phone rite??
al_madd said:
update..
samsung center just call..
problem with power drain fixed!..just problem with socket..will cost me around 20USD
and cracked screen will cause me around 110USD..
130USD will be okay for me than buy a new phone rite??
Click to expand...
Click to collapse
Yes I would say so!
Glad you're getting somewhere with it! Good luck.

SE Live With Walkman Screen Flicker

I have SE LWW i love this phone but what i have notice that it has some problem with the sensor that change the brightness according to the light conditions.
What happens is that sometimes the screen start to flicker that is continuous jump
between low and high brightness which is very irritating.
So please share if any one of u face the same problem or know anything about it.
I m using LwW from yesterday but havnt seen this kind of issue may be needing more time to cross check, will update definitely.
abhishekcal said:
I have SE LWW i love this phone but what i have notice that it has some problem with the sensor that change the brightness according to the light conditions.
What happens is that sometimes the screen start to flicker that is continuous jump
between low and high brightness which is very irritating.
So please share if any one of u face the same problem or know anything about it.
Click to expand...
Click to collapse
yeah mine too.
i think it's coming from the device light sensor, n we can't fix it until sony put an update.
sent from my Walkman
Weird had the lww too and never had that problem. Do the ones that have it updated your phones?? I am currently on lasan's rom but never encounter it.
thanks for replying guys but i think it is the ambient light sensor problem that means it is a hardware problem so it might not get solved by update.
Be positive most of the times it is a kernel related problem or take to a service center and see if they give you a new one
Live With Walkman
Live with walkman has a ambient sensor in it which changes light accordingly
but i never noticed any flicker in my phone my suggestions would be take the
phone SE service center
the flicker shows when u look at screen from side. but from infront of the screen, it's hard to see.
sent from my Walkman
abhishekcal said:
I have SE LWW i love this phone but what i have notice that it has some problem with the sensor that change the brightness according to the light conditions.
What happens is that sometimes the screen start to flicker that is continuous jump
between low and high brightness which is very irritating.
So please share if any one of u face the same problem or know anything about it.
Click to expand...
Click to collapse
I confirm this.
When brightness is not full(I used on half on Stock and Hybrom ROMs), then in some conditions the screen indeed does flicker a bit.
That is caused by ambient light sensor, which detects many different light levels at some point, that is the reason for changing screen brightness so much at that time.
Currently, I am not aware of solutions for this, as I do use custom ROM, where I haven't noticed it yet.
chepoz said:
the flicker shows when u look at screen from side. but from infront of the screen, it's hard to see.
sent from my Walkman
Click to expand...
Click to collapse
I my case the flicker is noticeable from front also.
I think i have to take it to the service center.
abhishekcal said:
I my case the flicker is noticeable from front also.
I think i have to take it to the service center.
Click to expand...
Click to collapse
Is not a bug, most other phones have it also, that means light sensor works.
It shouldn't damage your phone.
Sent from my WT19i using xda premium
Dude here is the solution..i have the same probs..but i havent tested it as it reqires root..so check it it should work as posted by athor
https://play.google.com/store/apps/...uYW5kcm9pZC5EaXNhYmxlX0F1dG9fQnJpZ2h0bmVzcyJd
I actually also experience this problem on my xperia active, but it doesn't bother me too much though.
Sent from my ST17i using XDA
Yes the same problem is with me too!!

heat and brightness issue

Hi everyone i bought new sony xperia z2 D6503 The screen brightness is very bright and when i try to reduce the brightness it dosnt do anything it just stays full bright and the phone less than 1 minute it get very hot any solution please ? :crying:
sammjoy said:
Hi everyone i bought new sony xperia z2 D6503 The screen brightness is very bright and when i try to reduce the brightness it dosnt do anything it just stays full bright and the phone less than 1 minute it get very hot any solution please ? :crying:
Click to expand...
Click to collapse
Do a Factory Reset.
If that doesn't work, send it back.
LenAsh said:
Do a Factory Reset.
If that doesn't work, send it back.
Click to expand...
Click to collapse
thank i did everything and i am notice that there is a problem with the screen there is very small place the touch it is not working maybe the screen is damge from inside who knows i will send it back

screen burn in and gps issue check ??

How to check if my lg g5 has gps problem or not ??
N some times i notice when i type smthng n go back to any photo which is totally black i cn see keyboard in d background ?? I thnk its screen burn in !! How to solve it n check my gps has issue or not ??
My phone is just a month old !!
Rishi223 said:
How to check if my lg g5 has gps problem or not ??
N some times i notice when i type smthng n go back to any photo which is totally black i cn see keyboard in d background ?? I thnk its screen burn in !! How to solve it n check my gps has issue or not ??
My phone is just a month old !!
Click to expand...
Click to collapse
Dude make only 1 thread for your problems. No need for 2.
It's image retention. I have it too but it's not a big deal. It's not permanent.
As for GPS, try rebooting your phone, or if you use a case, try without it, maybe the case is blocking the compass.
Bastienhere said:
Dude make only 1 thread for your problems. No need for 2.
It's image retention. I have it too but it's not a big deal. It's not permanent.
As for GPS, try rebooting your phone, or if you use a case, try without it, maybe the case is blocking the compass.
Click to expand...
Click to collapse
Both r different threads !! Read it !! I get backlighy on bordee of screen
Rishi223 said:
Both r different threads !! Read it !! I get backlighy on bordee of screen
Click to expand...
Click to collapse
Then do 1 thread for only display and the other for GPS!!
Yes the g5 has backlight issues sometime.
Bastienhere said:
Then do 1 thread for only display and the other for GPS!!
Yes the g5 has backlight issues sometime.
Click to expand...
Click to collapse
How to resolve backlight issue ?? Shld i replace the screen ??
Rishi223 said:
How to resolve backlight issue ?? Shld i replace the screen ??
Click to expand...
Click to collapse
You can fix it unless you go get this fixed. if you're still in warranty, try to get it replaced.
Does backlight bleed really annoy you??? it's only visible in the dark at high brightness...
Bastienhere said:
You can fix it unless you go get this fixed. if you're still in warranty, try to get it replaced.
Does backlight bleed really annoy you??? it's only visible in the dark at high brightness...
Click to expand...
Click to collapse
Yes it displays only in dark at high brightness and when i turn on my phone too on lg boot screen
Rishi223 said:
Yes it displays only in dark at high brightness and when i turn on my phone too on lg boot screen
Click to expand...
Click to collapse
Can i replace my phone with LG V20 from lg service centre ??
Rishi223 said:
Can i replace my phone with LG V20 from lg service centre ??
Click to expand...
Click to collapse
:laugh::laugh::laugh: you can try it. image retention can be solved with a blue light filter, light bleeding can only be fixed by replacing the screen. Both are common issues though with IPS LCD screens. (Notebook has it, tablet has it and phone as well)
The only thing I would really be bothered with is GPS. This made me send my G5 to LG and hopefully getting it fixed now.
lolmensch said:
:laugh::laugh::laugh: you can try it. image retention can be solved with a blue light filter, light bleeding can only be fixed by replacing the screen. Both are common issues though with IPS LCD screens. (Notebook has it, tablet has it and phone as well)
The only thing I would really be bothered with is GPS. This made me send my G5 to LG and hopefully getting it fixed now.
Click to expand...
Click to collapse
Does a blue light filter really solves image retention? i gotta try... My sceen get pretty bad image retention especislly if i use the keyboard or something :/
Bastienhere said:
Does a blue light filter really solves image retention? i gotta try... My sceen get pretty bad image retention especislly if i use the keyboard or something :/
Click to expand...
Click to collapse
Yes , BLF does solve omage retention. With that in mind, if you are rooted, use CF.Lumen, it works much better.
Bastienhere said:
Does a blue light filter really solves image retention? i gotta try... My sceen get pretty bad image retention especislly if i use the keyboard or something :/
Click to expand...
Click to collapse
I had it pretty bad especially with Google maps. The only thing I can really recommend is using cf lumen and there use a color temperature of 6200k in root mode.
Edit: seen galr's post too late
lolmensch said:
I had it pretty bad especially with Google maps. The only thing I can really recommend is using cf lumen and there use a color temperature of 6200k in root mode.
Edit: seen galr's post too late
Click to expand...
Click to collapse
You can even make the temperature back to 6600k and just change the shade to 0.102, this would solve the image retention permanently, i never had any image retention ever since.
I don't have image retention neither using blue light filter.
Στάλθηκε από το LG-H850 μου χρησιμοποιώντας Tapatalk
Jaistah said:
You can even make the temperature back to 6600k and just change the shade to 0.102, this would solve the image retention permanently, i never had any image retention ever since.
Click to expand...
Click to collapse
I've noticed that since the update to Nougat, sometimes CF.Lumen doesn't work and I need to run the app manually. Have you experienced it?
With blue screen filter from sisco mobile I still get image retention at software buttons.
I have it at 15% black color.
At the top image retention disappeared but a matter bottom no..
Send from my awesome LG G5 leather black
guys who are dealing with screen burn issues.
i use the app called "Screen Burn-in Tool" by BLASTERBYTE.
Set the app to run at a time you know your gonna be sleep. let it run over night. in the morning disable the app and the burn should be gone. i do this almost every week. and its been fine
none24 said:
guys who are dealing with screen burn issues.
i use the app called "Screen Burn-in Tool" by BLASTERBYTE.
Set the app to run at a time you know your gonna be sleep. let it run over night. in the morning disable the app and the burn should be gone. i do this almost every week. and its been fine
Click to expand...
Click to collapse
Burn in is gone but after a while it appears again..
Send from my awesome LG G5 leather black
Here too... Images, bars and symbols burn in and are gone after a while... Will live with it is just dissappointing as it seems to affect so many users
johnnyman25 said:
Burn in is gone but after a while it appears again..
Send from my awesome LG G5 leather black
Click to expand...
Click to collapse
Yes i know, it wasnt meant as a permanent solution, which is why i mentioned i have to keep doing it every so often. but it does get rid of it for a few days for me.

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