Earphone jack - Xperia Z2 Q&A, Help & Troubleshooting

Hey friends, got this phone for a year now and I'm experiencing problems with my earphone jack. I have to twist the connector for the connection to be better. Any way to fix this? btw I do not have warranty anymore. Sony Singapore only offers 1 yr warranty.
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Did you try other headphones.. Than this.. Coz. Sometimes the problem may be from headphones too

This happens to me as well, like when watching a movie.
I figured that dust particles can get stuck in the headphone jack, which makes the audio cut off.
Sometimes my phone wouldn't even detect the headphones and play audio through the speakers.
I clean the jack with a light stream of water everytime this happens, and it works fine.

Related

Odd whistling noise when connected to aux input in car

I've got an aux input in my car, and today when I tried plugging in my GSIII, I got met with a faint but annoying whistling sound underneath my music.
It stops if there's no sound being sent over the wire, but the moment a notification (or music) starts playing, it comes up.
Car worked fine with my DX, and still works fine with my friends' iPhones, but I get the stupid sound with my brand new galaxy siii. Oddly enough, it works fine with headphones.
any ideas guys? I'm kinda stumped.
Search ground loop isolation. You are getting dirty power to your phone.
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none
Do you have the phone charging through the cigarette lighter? You can get ground noise from there, and it will be transmitted through the phone to your stereo.
Hm. Let me try again without it charging, but that's strange. Why did my old DX not experience this?
Assuming that's the issue - will a different cable solve the problem?
edit: So I checked the phone without plugging it into the charger. Still get a whistling noise. It's really more like a high pitched hum. I notice that if I don't plug the plug in all the way it doesn't happen (but I think I only get one channel).
I'm getting the same thing, and it's driving me crazy. At first I thought my brakes were going bad in my car!
I've tried different audio players and apps, but it still always get the noise. The phone is not charging, and I did not get this with my old captivate either.
Any ideas?
Doesnt happen in my Porsche. I'm using Bluetooth audio though.
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Thats strange. I will get that when charging, but only while nothing is playing.
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I am having the same issue. First time experiencing it though; never heard it with the iPhone, HOX, or NS
I'm using a line in cable, and when i jiggle it, i can hear the noise change tone at the same time. I have a feeling it might be because it's a regular stereo cable and the microphone combo jack on the phone is not working right with it. But that's just a guess.
It's pretty annoying and its making the phone unusable as a music player.
Happens in my Lamborghini (Dodge Caravan) when using a MP3 player. Usually, if I run my hand down the cable it clears as though it's some kind of static build up in the cable.
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try flipping the cable (putting the aux in side into the phone and the phone side in the aux in) it happens to me sometimes and if I flip the cable it clears it out I couldn't tell you why though. also make sure there isn't any dust in the ports or on the cable ends.
That noise you hear is most likely due to the electrical system in the car. I rent cars all the time for work and never know the shape the electrical sys is in so to resolve the issue I bought a Kensington Cable from amazon and now have CD quality sound from any music app including pandora & spotify.
Hope this helps.:cyclops:
rmelendez3 said:
try flipping the cable (putting the aux in side into the phone and the phone side in the aux in) it happens to me sometimes and if I flip the cable it clears it out I couldn't tell you why though. also make sure there isn't any dust in the ports or on the cable ends.
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Click to collapse
Unfortunately, my cable is RCA on one side (L+R channels split) and regular 3.5mm on other.
nyciz said:
That noise you hear is most likely due to the electrical system in the car. I rent cars all the time for work and never know the shape the electrical sys is in so to resolve the issue I bought a Kensington Cable from amazon and now have CD quality sound from any music app including pandora & spotify.
Hope this helps.:cyclops:
Click to expand...
Click to collapse
Not sure what you mean by "the electrical system" and the "shape" of it. Could you clarify? As I said, I have no problems with other devices in this car.
I would usually suspect something wrong with the car, or maybe a ground loop, but I can plug in my Galaxy S (Captivate) or iPod with the same cable, same everything, just switching out the phone, and the noise goes away.
The way the noise cuts in and out between songs, and when I close the music app, it seems to only happen when the audio chip is getting a signal or is being energized. This is making me think that it may just be a noisy chip :crying:
I was on conf call with SGS3 plugged to AUX, no power charging was going on. And either noise canceling didn't work, or noise was getting in thru AUX line to receiving end. I didn't have problems listening, but ppl on the other end complained, and I had to mute the mic.
:crying:
cashyftw said:
doesnt happen in my porsche. I'm using bluetooth audio though.
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sorry! Could you speak up please? I couldn"t hear you over the sound of your e-penis
I am having the same problem. My HTC Thunderbolt never had this problem. Same car and cables, I get the hissing and popping until I play something. Then it goes away until I stop the music and then it comes back again. Weird and disappointing.
The problem comes from the 4-pin (TRRS) audio jack in the GSIII combined with presumably bad grounding in my 2007 Honda Accord, or the Aux adapter.
I fixed it with a simple DIY solution. I cannibalized a TRRS headphone jack and bought a TRS (3-pin) port from radioshack. I clipped off the jack with a generous portion of wire, then stripped them and cleaned them from their insulation (they are covered in insulating dye).
I connected 3 of the wires to the TRS connector, and taped the whole thing up. No more hum.
Also known as Road Noise. Where the power cable and audio input are too close to each other. Electrical current emits a small magnetic field which will hinder audio quality and promote road noise from the alternator.
This is a very typical senario in car audio install, when you run the power cable and rca right next to each other.
this buzzing noise happens to me every time i drive my car for the past 3 years:
solution: turn down the car volume. if you keep your car volume half-way, then you wont hear it as much, or you wont hear it at all.... you can make the phone volume as loud as you want though. also, as you accelerate faster, the noise gets louder. watch, try it.

[Q] problem with headphone jack

I got the phone on monday and everything was fine. Today i head out and wanted to try out the headphones and music comes through the speakers and not the headset. the phone hsn't been submerged in water or anything. anyone had this issue or possible fix?
thanks

xperia z2 - headphone port issues

hi guys, basicallynim wondering if anybody else is experiencing the issues that i am.
Essentially im ecstatically happy with my z2, except the headphone port seems faulty. While driving i use the 3.5mm jack on the z2 to connect tk the car.
This is when i noticed the faults with the headphone port. If i insert a 3 or 4 pid connector, either a 3.5-3.5 cable, a standard 3pin headphone connector, or a 4 pin headset, a slight nudge on the connector disconnects the headphones/cable and music stops. Sometimes, google now gets triggered as well. The same things happen if i twist the jack, whatever is connected. It also seems quite loose, and there is no positive click when a jack is inserted.
I would upload a video showing what happens, but my only video camera is in my z2.........
It has also not been submerged/wet at all, and is kept in a case (i tested the jack without the case as well, but it still happens)
In my brand new Z2 I also don't hear that click when inserting headphones but they are in the deep all the way. I tested 4 different earphones and speakers but none gave me any problems(I was twisting jack and trying to move it but connection was too tight), no loss of sound. I think you should get your Z2 serviced or replaced. Also I have a question. When you plug in normal headphones or speakers(not the noise cancelling ones), do you get a notification saying that you connected them or not? I only get something like this when Smart Connect is enabled...
I have issues with jack too. When you pulg in headphones, it sometimes wont recognize that something was plugged in, but if you try to twist the jack in the phone, it may get working (the sound is clear, no loss). The problem is when you put the phone in a pocket and walk, the jack is moving there so it is very likely to stop working and u have to twist it again.
When I bought the phone, I had no problems with it, but after first water test (which resulted fine, there was no water inside), the problem started.
Got the phone for 2 months and the issue still persists.
My solution is plugging in, search for the right spot before it starts worrking and walk with phone in a hand, holding the cable so it wont move in the jack.
i got it replaced in the end, had the new one for 2 weeks with no issues, so definitely a hardware fault.
Headphone jack not working after submerging in the water
Hi,
I submerged my xperia z2 last night in the swimming pool. It's been 12 hours since I submerged my phone. Every thing is running perfectly except for my headphone jack. The first time I used my earphone there's small amount of water coming out from the hole. The headphones is not working because it's not fully dried from water? I tried cleaning it up and blowing some air for some particles to get dry but it still not working.
I need help please because my phone is not insured because I bought it online
What should I do?!

[Q] Headphones not working anymore

I got my z2 last Tuesday and my headphones (Logitech UE 350) were working perfectly until I tried using them today. For some reason they aren't being recognized anymore and the music just keeps playing through the phones speakers.
I tried plugging them into my old iphone and they work fine. I also tried plugging in another pair (Shure SE215) into both phones and they work fine. Except on the z2 it makes a clicking sound whenever I change songs now.
Does anybody know any way to fix this? Or could it be a faulty headphone jack?
Could be a number of things mate. Firstly, check and see the headphones are not physically damaged and even make sure that the microhpones in the in-ear pieces aren't affected by water exposure. Next check the headphones out by moving the wire around while they're plugged in and see how the sound comes out and if the phone reacts to any movements. When I used my phone in water even after hours of drying the headphone jack still wasn't dry so even the slightest movement switched tracks etc. Alternatively, it could be a headphone jack fault in the sense that it may be shorting? Or the 3.5mm 5pin connector on the headphones itself is damaged. It could also simply be a software glitch. Go into "Sounds" in your settings and change what kind of accessory it detects the headphones as. Try "Other", it may solve your problems. Alternatively take it into a Sony store or a phone shop and see if there's anywhere with a similar headset which you could test out.

Headphone sound issue

Could headphone users try something for me...when I'm hooked up and when I'm not playing anything the headphone symbol flickers and a sound almost like that of a heartbeat can be heard.
This is kind of annoying as i take 4 flights a week and use noise cancelling headphones...often times with nothing playing.
Is it just my phone...or have we all got that?
I'm on Nougat btw.
mitchw1971 said:
Could headphone users try something for me...when I'm hooked up and when I'm not playing anything the headphone symbol flickers and a sound almost like that of a heartbeat can be heard.
This is kind of annoying as i take 4 flights a week and use noise cancelling headphones...often times with nothing playing.
Is it just my phone...or have we all got that?
I'm on Nougat btw.
Click to expand...
Click to collapse
What model/brand? Could it be because of a specific headphone jack layout?
I've seen Sony's DNC headphones are ONLY compatible with their phones due a specific headphone jack layout their phone's are prepared for...
If sometimes they work, sometimes they don't, I'd factory format the device in case a user-installed app is triggering that behaviour.
I'm having exactly the same issue, I'm not sure whether it's a software issue or a loose connection in the headphone jack.
Its software...there's nowt wrong with my phone or headphones...tried different headphones also...they all did it. The fact that the issue disappears the moment u play something confirms it.
Annoyed the hell out of me flying home last night. Just gotta live with it I guess.
I had a issue with my headphones to but if I don't push the jack in all the way they work fine

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