Headphone sound issue - Wileyfox Swift 2 Questions & Answers

Could headphone users try something for me...when I'm hooked up and when I'm not playing anything the headphone symbol flickers and a sound almost like that of a heartbeat can be heard.
This is kind of annoying as i take 4 flights a week and use noise cancelling headphones...often times with nothing playing.
Is it just my phone...or have we all got that?
I'm on Nougat btw.

mitchw1971 said:
Could headphone users try something for me...when I'm hooked up and when I'm not playing anything the headphone symbol flickers and a sound almost like that of a heartbeat can be heard.
This is kind of annoying as i take 4 flights a week and use noise cancelling headphones...often times with nothing playing.
Is it just my phone...or have we all got that?
I'm on Nougat btw.
Click to expand...
Click to collapse
What model/brand? Could it be because of a specific headphone jack layout?
I've seen Sony's DNC headphones are ONLY compatible with their phones due a specific headphone jack layout their phone's are prepared for...
If sometimes they work, sometimes they don't, I'd factory format the device in case a user-installed app is triggering that behaviour.

I'm having exactly the same issue, I'm not sure whether it's a software issue or a loose connection in the headphone jack.

Its software...there's nowt wrong with my phone or headphones...tried different headphones also...they all did it. The fact that the issue disappears the moment u play something confirms it.
Annoyed the hell out of me flying home last night. Just gotta live with it I guess.

I had a issue with my headphones to but if I don't push the jack in all the way they work fine

Related

Headphone bug? uneven volume

I plugged my headphones in for the first time today and i realized that the left side was quieter than the right. And I unplugged it and replugged it in and it was fine. Then I tried it again and the left side was lower again. I'm not sure what's causing this or if my tablet is defective. But it seems like a hit or miss on getting even volume from both sides.
Anyone else having this problem or can test it out?
I have te same issue and it happens every time I plug in headphones and its annoying.
For me this only happened when I use my SGS2 headphones on Nook.
Actually, I found that SGS2 headphones only work well on the SGS2. With my laptop they have tons of noise, on nook sometimes I have uneven volume.
Although on SGS2 they have the best sound I've ever heard in headphones..
Have you guys tried other headphones?
I only have the one pair of head phones and they are a generic brand from dollar general and they dont have any issues when i use them with either my pc or psp or phone for that matter
Montisaquadeis said:
I only have the one pair of head phones and they are a generic brand from dollar general and they dont have any issues when i use them with either my pc or psp or phone for that matter
Click to expand...
Click to collapse
My 5$ noise isolation headphones work just fine? O_O
Montisaquadeis said:
I have te same issue and it happens every time I plug in headphones and its annoying.
Click to expand...
Click to collapse
This.
Every single time.
no issues here.
No issues here.
Headphone bug
Yes I too have that problem. Glad to see that it's not just me & mine.
Stupid question - for those having issues, have you tried wiggling or rotating the plug once it is plugged in? Sometimes I find if I have a spot of oxidization on the plug it will cause said uneven volume. It could explain the difference that occurs when you unplug/plug back in.
Another thing to try would be to plug them in when the device is asleep to see if that helps. If there is anything that tries to reduce the "pop" of the sound of plugging in the headphones it *might* affect how they sound after the fact.
Just grasping at straws here based on my experience with other devices.
I was having this problem until I realized I only had my headphones plugged in half way. Don't mean to be a jerk, but have you tried plugging your headphones in just a little further?
Sent from my DROID BIONIC using Tapatalk
no amount of fiddling with the plug helped me at all still have the issue and its annoying since the speaker isnt loud enough when I am out and about.
Another thing to consider - another issue I've had with certain device/headphone combos is that some headphone jacks either don't have a long enough plug or the plastic jacket of the jack interferes just enough with the plug in the device to affect sound (essentially related to downsay's comment). Try a cheap pair of 'phones from the dollar store with a simple jack and see if the problem persists. If so, perhaps the device is defective...
These are a cheap pair of head phones from dollar general lol.
Edit: Plugging the headphones in while the device was asleep seems to have fixed the issue for me for now. Sound is equal in both cans now
I have tried 4 different earphones, they have been plugged in all the way. Some people have no problem, so I'm beginning to think this is a hardware defect. I'm going to exchange mine and will let you guys know if there is a difference. I'll also try out the display model and see if it suffers from this problem.
Glad to hear you got them to work. Please do let us know how it goes with returning the nook tablet.
Sent from my DROID BIONIC using Tapatalk
I replaced my Nook twice partially due to this issue. Same problem on all three and it's always the left channel that is not connecting properly. I have found that I can get a good connection by plugging the jack in slowly. I think this is more a software issue than a hardware issue.
Yea just exchanged my tablet as well and the same issue is there as well as the one at the store. Plugging in slowly does help. Just before it engages the last click, if you hear both channels you're golden. Hopefully this is a software issue because it seems to be random. Unfortunately the one I exchanged has a creaking case, so now back to exchange again.
I stopped by Radio Shack this afternoon and purchased a $5 female to male 1/4" stereo connector. It seems to have solved the problem. I had similar problem years back with an iPaq PocketPC. Due to the shape of the hole on the iPaq/Nook, the headphone/earphone connector isn't inserting deeply enough.
Another solution would be to use something like a Dremel Mototool and shave away some of the excess material on the headphone/earphone adapter, so it can insert a little bit deeper.
ibgap said:
I think this is more a software issue than a hardware issue.
Click to expand...
Click to collapse
What is everyone testing their audio on? The stock media player? Video (what program)? Is it on every application you try?
I haven't had any issues with audio in games, websites or MX player at all other than a loudish pop when some programs start up, but I'm using a set of Denon stereo headphones (so, good (large/long, gold) headphone plugs on it, jiggling the connection does nothing).

High pitch noise when plugged into car's AUX

Full description of the problem:
I just got my EVO 4G LTE the other day, as a replacement to my original EVO 4G. However, I noticed when it was plugged into my car's AUX port, it puts out a high-pitch (like a teapot) noise. This noise happens as long as the headphone jack is powered up (something playing). Even if I turn the phone's volume down all the way, the high pitch is still heard. Otherwise, the audio from the phone can also be heard normally.
Things I've tried:
1. Different cables known to work. All act identically.
2. Headphones. They work fine.
3. Another car's AUX port. Worked fine.
4. Jiggling the jack on either end causes the pitch to change momentarily, but does not go away.
5. Slightly unplugging it from the car side (so one of the channels is not connected) makes it go away, leaving me to believe the high pitch noise is only coming from one channel (I believe the right channel, hard to tell).
Things I don't want to do:
1. Get a new car stereo.
2. Use a Bluetooth adapter. I already have the Stereoclip, and it doesn't do phone calls. Anything else sounds awful with music.
Does anyone have any solutions? I think its some sort of strange feedback/grounding issue, but I have no idea how I would fix this.
I don't have a solution, but I am experiencing the same issue with the phone plugged into my car's AUX. As long as music is playing I can't really hear the whine, but between songs it's pretty annoying.
I haven't tried playing around with the different EQ settings. By default it's been going to Beats. I may switch to a different setting or try a different player like Winamp. I'm currently using the HTC media player.
jasonkc25 said:
I don't have a solution, but I am experiencing the same issue with the phone plugged into my car's AUX. As long as music is playing I can't really hear the whine, but between songs it's pretty annoying.
I haven't tried playing around with the different EQ settings. By default it's been going to Beats. I may switch to a different setting or try a different player like Winamp. I'm currently using the HTC media player.
Click to expand...
Click to collapse
In my experience it has absolutely nothing to do with what app is being used, nor the EQ. It's nothing software as far as I can tell.
This fixes it:
http://www.amazon.com/Kensington-Reducing-SmartPhone-including-iPhone/dp/B0031U1ATQ
if your phone is plugged into the car charger and your audio jack is plugged in to listen to music. what our hearing is a ground loop from the cars alternator. try unplugging the power supply and see if that helps..
papadunit said:
if your phone is plugged into the car charger and your audio jack is plugged in to listen to music. what our hearing is a ground loop from the cars alternator. try unplugging the power supply and see if that helps..
Click to expand...
Click to collapse
The car charger makes no difference. I have tried using nothing but the audio cable in the phone and still had the static.
I was under the impression that a normal ground loop would require a charger, but...
Modplan: are you sure this will fix it if the noise occurs even without the charger plugged in? The noise is high-pitch, not really a hum, so I'm wary as to whether it will help here.
Its not a simple ground loop problem. I wired my power to the phone using a separate ground from the car's common ground and the issue still persisted.
Try cranking the volume up then when you hear the noise, start playing with the touchscreen. When i did this the noise started changing according to the movement of my fingers. I concluded that there is something going on with the grounding of the capacitive display thats causing another grounding issue, but its not an issue with the car, but an issue with the phone.
I didn't want to go through the vicious cycle of returning my phone over and over until i get one that didn't have this fault so i just went with a samsung hs3000 hardwired in to my car.
lacrossev said:
Its not a simple ground loop problem. I wired my power to the phone using a separate ground from the car's common ground and the issue still persisted.
Try cranking the volume up then when you hear the noise, start playing with the touchscreen. When i did this the noise started changing according to the movement of my fingers. I concluded that there is something going on with the grounding of the capacitive display thats causing another grounding issue, but its not an issue with the car, but an issue with the phone.
Click to expand...
Click to collapse
I wasn't able to replicate this.
I've had the same issue, but it's only when charging. I figured it had something to do with the aluminum body and, as papadunit said, a problem with grounding and your car's alternator and blah blah blah science.
modplan said:
This fixes it:
http://www.amazon.com/Kensington-Reducing-SmartPhone-including-iPhone/dp/B0031U1ATQ
Click to expand...
Click to collapse
I'm happy to report that this actually did solve the problem, amazingly. Thanks!
Actually had same issues this passed weekend but with my asus transformer. Was using it for navigation tethering from evo with both charging from my 400w inverter. Plugged transformer into aux and had same high pitching noise only when inverter was plugged in. Even tried different audio cables, same chit.
Sent from my EVO LTE
Headset Jack's other issues
I can confirm the same behavior with my EVO 4g LTE. My HTC Touch Pro 2 or Iphone 4s never had any of these issues with my vehicle's AUX jack. I also verified that if I turn the volume on the phone all the way down that the noise is audible on the vehicle's sound system. It also doesn't matter what player I use or if I add any equalizer settings to the audio. Finally, the noise is present whether the car is running or not.
Can you guys confirm: If you pause the audio on your player does the whine end about 4 seconds after and startup again if you press play? Or if you shut the player down does the noise go away shortly after?
I did some research and some said it has to do with the AUDIO DAC in the phone turning on and off as audio is played, paused, etc. If the output device has high sensitivity these sounds appear.
I had another issue with my Plantronics wired headset distoring when making phone calls. It did not present the whine but it distorted the callers voice as if the treble or bass was too high. I tried various audio settings but nothing changed. With other headsets the issue does not present itself. I think that the audio DAC is also sending higher/lower frequencies that are greater than some headsets can handle.
That Kensington thing that was posted can easily be made with common household parts. Basically all you need to do is take the big bulgy thing from any cable that would have it and attach it to your audio cable. It works best if you have one near each end of the cable. it's called a clamp-on ferrite bead and is just a clip with iron ferrite in the middle. Since i'm new I can't post a link buuuut what I can do is tell you the keywords to look up on google for the ehow link: cable magnets eliminate emi . enjoy!
lacrossev said:
Its not a simple ground loop problem. I wired my power to the phone using a separate ground from the car's common ground and the issue still persisted.
Try cranking the volume up then when you hear the noise, start playing with the touchscreen. When i did this the noise started changing according to the movement of my fingers. I concluded that there is something going on with the grounding of the capacitive display thats causing another grounding issue, but its not an issue with the car, but an issue with the phone.
I didn't want to go through the vicious cycle of returning my phone over and over until i get one that didn't have this fault so i just went with a samsung hs3000 hardwired in to my car.
Click to expand...
Click to collapse
Mine changes pitch according to my cars rpms
Sent from my EVO
I am getting this with headphones, i have used multiple brands and its hit or miss but more hit than miss :laugh:, anyone getting it in there headphone?
I was getting this issue until I installed a custom ROM. Running MeanROM right now with no background noise. Seems counterintuitive to me...but whatever.
J
Sent from my EVO using xda app-developers app
dankorzon said:
That Kensington thing that was posted can easily be made with common household parts. Basically all you need to do is take the big bulgy thing from any cable that would have it and attach it to your audio cable. It works best if you have one near each end of the cable. it's called a clamp-on ferrite bead and is just a clip with iron ferrite in the middle. Since i'm new I can't post a link buuuut what I can do is tell you the keywords to look up on google for the ehow link: cable magnets eliminate emi . enjoy!
Click to expand...
Click to collapse
http://www.radioshack.com/product/index.jsp?productId=3012599
Dankorzon, is this what you're talking about? If so I'm going to go get some tomorrow. I'm having this feedback issue too, but it is only when the car charger is plugged in. But I'd love to get rid of that sound. Drives me crazy.
SOLVED: I used a ground loop isolator
I posted earlier that I had the whining noise in my car even with the engine off. So it wasn't related to an alternator issue. I use a Blitzsafe (blitzsafe.com) device to add a line level input jack to my Honda Accord's stock radio interface. It works well with all my other devices except the Evo 4g LTE. This past weekend I did a little tinkering and noticed that if I pulled the RCA jack on one channel (left or right) every so slightly so the ground tabs weren't touching the noise disappeared. With only one channel connected the noise is not present. I'm not sure why the noise is present with both channels connected but it definitely pointed to a ground loop problem. I did some research in audio forums and some said that a wire could be jumpered so the RCA ground touches the receiver chassis and that would solve the problem. Unfortunately that did not do anything. I touched several different grounding points near the receiver but the sound was always present.
I went to Best Buy and purchased this: http://www.bestbuy.com/site/Fierce+...36.p?id=1218186610567&skuId=9855136&st=ground loop&cp=1&lp=1 It works great. For whatever reason the EVO 4g LTE's DAC must be sensitive or not have the right filter to block the ground signal. This explains why the Kensington product also works.
I also solved my headset issue. I can confirm that older corded Plantronic headsets will not work well with the EVO. The EVO distorts the speaker in the headset. I'm pretty sure it's because it sends lower bass frequencies than the speaker can handle. Only solution was to use a newer headset.
Thanks all for your help.
phiphiJR said:
http://www.radioshack.com/product/index.jsp?productId=3012599
Dankorzon, is this what you're talking about? If so I'm going to go get some tomorrow. I'm having this feedback issue too, but it is only when the car charger is plugged in. But I'd love to get rid of that sound. Drives me crazy.
Click to expand...
Click to collapse
That is what he is talking about, but that is NOT what the kennsington device is. Google "ground loop isolator" for info on what the kennsington is, it is NOT simply an aux cord with ferrite beads on it.
I've got the same problem in my car. This only happens when plugged into the charger. I'm going to try a ground loop isolation device which will arrive sometime next week.
I guess I don't understand why the phone would only do this when no music is playing though. It makes me think maybe a patch could solve the issue if HTC knew what the issue was.

Odd whistling noise when connected to aux input in car

I've got an aux input in my car, and today when I tried plugging in my GSIII, I got met with a faint but annoying whistling sound underneath my music.
It stops if there's no sound being sent over the wire, but the moment a notification (or music) starts playing, it comes up.
Car worked fine with my DX, and still works fine with my friends' iPhones, but I get the stupid sound with my brand new galaxy siii. Oddly enough, it works fine with headphones.
any ideas guys? I'm kinda stumped.
Search ground loop isolation. You are getting dirty power to your phone.
Sent from my SPH-L710 using xda premium
none
Do you have the phone charging through the cigarette lighter? You can get ground noise from there, and it will be transmitted through the phone to your stereo.
Hm. Let me try again without it charging, but that's strange. Why did my old DX not experience this?
Assuming that's the issue - will a different cable solve the problem?
edit: So I checked the phone without plugging it into the charger. Still get a whistling noise. It's really more like a high pitched hum. I notice that if I don't plug the plug in all the way it doesn't happen (but I think I only get one channel).
I'm getting the same thing, and it's driving me crazy. At first I thought my brakes were going bad in my car!
I've tried different audio players and apps, but it still always get the noise. The phone is not charging, and I did not get this with my old captivate either.
Any ideas?
Doesnt happen in my Porsche. I'm using Bluetooth audio though.
Sent from my SGH-T999 using Tapatalk 2
Thats strange. I will get that when charging, but only while nothing is playing.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
I am having the same issue. First time experiencing it though; never heard it with the iPhone, HOX, or NS
I'm using a line in cable, and when i jiggle it, i can hear the noise change tone at the same time. I have a feeling it might be because it's a regular stereo cable and the microphone combo jack on the phone is not working right with it. But that's just a guess.
It's pretty annoying and its making the phone unusable as a music player.
Happens in my Lamborghini (Dodge Caravan) when using a MP3 player. Usually, if I run my hand down the cable it clears as though it's some kind of static build up in the cable.
Sent from my Transformer TF101 using xda premium
try flipping the cable (putting the aux in side into the phone and the phone side in the aux in) it happens to me sometimes and if I flip the cable it clears it out I couldn't tell you why though. also make sure there isn't any dust in the ports or on the cable ends.
That noise you hear is most likely due to the electrical system in the car. I rent cars all the time for work and never know the shape the electrical sys is in so to resolve the issue I bought a Kensington Cable from amazon and now have CD quality sound from any music app including pandora & spotify.
Hope this helps.:cyclops:
rmelendez3 said:
try flipping the cable (putting the aux in side into the phone and the phone side in the aux in) it happens to me sometimes and if I flip the cable it clears it out I couldn't tell you why though. also make sure there isn't any dust in the ports or on the cable ends.
Click to expand...
Click to collapse
Unfortunately, my cable is RCA on one side (L+R channels split) and regular 3.5mm on other.
nyciz said:
That noise you hear is most likely due to the electrical system in the car. I rent cars all the time for work and never know the shape the electrical sys is in so to resolve the issue I bought a Kensington Cable from amazon and now have CD quality sound from any music app including pandora & spotify.
Hope this helps.:cyclops:
Click to expand...
Click to collapse
Not sure what you mean by "the electrical system" and the "shape" of it. Could you clarify? As I said, I have no problems with other devices in this car.
I would usually suspect something wrong with the car, or maybe a ground loop, but I can plug in my Galaxy S (Captivate) or iPod with the same cable, same everything, just switching out the phone, and the noise goes away.
The way the noise cuts in and out between songs, and when I close the music app, it seems to only happen when the audio chip is getting a signal or is being energized. This is making me think that it may just be a noisy chip :crying:
I was on conf call with SGS3 plugged to AUX, no power charging was going on. And either noise canceling didn't work, or noise was getting in thru AUX line to receiving end. I didn't have problems listening, but ppl on the other end complained, and I had to mute the mic.
:crying:
cashyftw said:
doesnt happen in my porsche. I'm using bluetooth audio though.
Sent from my sgh-t999 using tapatalk 2
Click to expand...
Click to collapse
sorry! Could you speak up please? I couldn"t hear you over the sound of your e-penis
I am having the same problem. My HTC Thunderbolt never had this problem. Same car and cables, I get the hissing and popping until I play something. Then it goes away until I stop the music and then it comes back again. Weird and disappointing.
The problem comes from the 4-pin (TRRS) audio jack in the GSIII combined with presumably bad grounding in my 2007 Honda Accord, or the Aux adapter.
I fixed it with a simple DIY solution. I cannibalized a TRRS headphone jack and bought a TRS (3-pin) port from radioshack. I clipped off the jack with a generous portion of wire, then stripped them and cleaned them from their insulation (they are covered in insulating dye).
I connected 3 of the wires to the TRS connector, and taped the whole thing up. No more hum.
Also known as Road Noise. Where the power cable and audio input are too close to each other. Electrical current emits a small magnetic field which will hinder audio quality and promote road noise from the alternator.
This is a very typical senario in car audio install, when you run the power cable and rca right next to each other.
this buzzing noise happens to me every time i drive my car for the past 3 years:
solution: turn down the car volume. if you keep your car volume half-way, then you wont hear it as much, or you wont hear it at all.... you can make the phone volume as loud as you want though. also, as you accelerate faster, the noise gets louder. watch, try it.

[Q] Problem with noise cancelling headphones?

Hey there,
Today I decided to eventually officially get the xperia z2 so I opened the headphones and plugged them in. They're absolutely amazing, better than anything I've had so far in terms of in-ear headphones. However, I noticed a problem. Not sure if it's just me with faulty headphones but when they're plugged in and they're not like leaning a certain way, there's extreme noise, songs randomly change, Google Search app randomly opens etc. If I spin the headphones while they're plugged in as in just turn the 3.5mm jack around while it's in the hole, songs stop playing, there's really loud noise too. Have I got faulty headphones or a faulty headphone jack/phone?
Thanks in advance for any help! If some of you could please try reproduce this with your noise cancelling headphones and report back I'd appreciate it tremendously!
P.s it might be worth nothing I did put the phone in a bit of water for about 10 seconds just to test it is waterproof and I assume the headphone jack is too so it shouldn't be that right?
Jack might take upto few hours to dry up, says so in user manual
Sent from my D6503 using Tapatalk 2
feis said:
Jack might take upto few hours to dry up, says so in user manual
Sent from my D6503 using Tapatalk 2
Click to expand...
Click to collapse
That's weird. I did the whole water thing yesterday afternoon so it's easily been over 24 hours and it has been heating up like crazy today because I've been using it so much so it should've dried up by now surely?
Thanks for your reply! :good:
Yeah it should be fine by now, then probably faulty jack or headphones as this is first time i hear this problem.
Sent from my D6503 using Tapatalk 2
feis said:
Yeah it should be fine by now, then probably faulty jack or headphones as this is first time i hear this problem.
Sent from my D6503 using Tapatalk 2
Click to expand...
Click to collapse
Just tried a standard pair of headphones they seem to work fine with no interference and no random music stoppages. If I spin the NC headphones while it is plugged in, I hear noise only in the right headphone. The noise specifically sounds like how it would if you were on the phone to someone and they were tapping their headphone mic on their end then the music stops. Hmm guess I'll be going back to get them swapped tomorrow!
Thanks again!
Edit: Just tried the headphones on my laptop and they seem to be working fine regardless of position. I think it may be the jack after all. Will be taking phone in to be swapped/repaired tomorrow.
Im no professor in these things, but i think nc headphones have more contact points compared to usual headphones, so if say 1 of those extra contacts were messed up, only z2 would react to it while laptop would ignore it and use them as conventional headphones. Just my theory, dont know how valid it is
Sent from my D6503 using Tapatalk 2
feis said:
Im no professor in these things, but i think nc headphones have more contact points compared to usual headphones, so if say 1 of those extra contacts were messed up, only z2 would react to it while laptop would ignore it and use them as conventional headphones. Just my theory, dont know how valid it is
Sent from my D6503 using Tapatalk 2
Click to expand...
Click to collapse
Yeah I feel like either one of the points are messed up on the headphones or one of the contact points in the jack is messed up. I'll have to go in store tomorrow and try another pair of 5 contact point headphones as I don't have any others with me. I'll update tomorrow afternoon thanks again for trying to help! :good::highfive:
I have exactly the same problem, 10 - 15 minutes after a brief bit of radio in the bathroom, but the phone wasn't inside the actual shower, I plugged my noise cancelling headphones in and immediately heard a couple of small pops. Thought nothing of it to be honest, but as my journey to work went on the noises got louder and more distorted and seemed to be being caused by the background noise itself. Then the phone just went mental, started getting very hot and taking me to the Smart Connect App for no reason, the speakers stopped working completely, could call people, but not hear anything (dial tone or voice), even after multiple re-starts nothing. Tried calling my phone from my desk phone and the speakers were working for ringtone/notification, but not music and voice! Then after turning it off and leaving it for a while, things seemed to come back to normal, but then I tried plugging the headphones in and once again the phone went mental. Running stock ROM, unrooted on 17.1.A.2.55 (STILL!) I'm a bit miffed to say the least. The phone has in some respects exceeded my expectations, but sometimes feels like a half-baked product.
Now the phone isn't recognising the noise cancelling headphones at all and the phone has mad battery drain and random volume issues (alarms are refusing to silence and quiet, then loud speaker volume) considering I was in a steamy room and not actually immersing the device in water.. This totally sucks going to Sony store tomorrow..
OK just an update on what's been happening with my phone/headphones since my last post. Went to Sony store (and three store) and was basically told "meh, phone Sony" so I called 08705237237 and the girl on the phone told me to "repair the software" first and if this don't fix the problem then send headphones in for repair! As for the headphones, they are no longer recognised as noise cancelling ones for 99% of the time, when they are recognised, they make the phone go utterly mental and freeze up! Very annoying. Will try software repair and report back. Will this error affect the use of the stm10 mic I have on preorder, will have to see..

Audio qulity from headphone jack

Just wanted to know if anyone else noticed faint buzzing/scratching/hissing noises coming out of their headphone jack...
(and yes I have tested several headphones/earbuds and tested with my MDRv6's all with the same results. Its definitely the phone not the headphones)
When I insert my headphones there is a quick beeping sound that plays for a second or so then goes quiet.
When music is playing, especially soft music (a particular song was Instant Crush; Daft Punk) there is a hiss in the background, specifically when certain tones play.
It was terribly noticeable right at the beginning of a few songs, especially the one I listed above.
I also have button sound effects enabled. So When I press one of the soft UI buttons it makes a tick noise. However for about 5 seconds after the tick there is a long hiss then silence until I press another button.
The volume of the hissing/scratching noises is directly related to the actual volume of the device and the note playing.
Im on stock build 11c w/root, and I havent found a lot of info about this problem.
Just wondering if anyone has noticed this, or if this is a known issue?
If your phone is warranteed, I would bring it in
The G3 boasts an AMPLIFIED 1 watt sound speaker, which means there is a powered sound processor.. Unless the jack needs to be cleaned, I would lean toward thinking there is a defect in your phones jack, or sound assembly. I think its more than likely a defective jack, especially if there are no sounds like you are describing when headphones are not in use
Yeah the phone is brand new. I think I'm going to RMA....
Sent from my VS985 4G using XDA Free mobile app
I've noticed it. Seems to be worse when charging.
Verizon remotely detected root, warranty voided.
Posted about it here.
http://forum.xda-developers.com/showthread.php?p=57355721
Word of warning before calling Verizon
Sent from my VS985 4G using XDA Free mobile app
nuke235 said:
Just wanted to know if anyone else noticed faint buzzing/scratching/hissing noises coming out of their headphone jack...
(and yes I have tested several headphones/earbuds and tested with my MDRv6's all with the same results. Its definitely the phone not the headphones)
When I insert my headphones there is a quick beeping sound that plays for a second or so then goes quiet.
When music is playing, especially soft music (a particular song was Instant Crush; Daft Punk) there is a hiss in the background, specifically when certain tones play.
It was terribly noticeable right at the beginning of a few songs, especially the one I listed above.
I also have button sound effects enabled. So When I press one of the soft UI buttons it makes a tick noise. However for about 5 seconds after the tick there is a long hiss then silence until I press another button.
The volume of the hissing/scratching noises is directly related to the actual volume of the device and the note playing.
Im on stock build 11c w/root, and I havent found a lot of info about this problem.
Just wondering if anyone has noticed this, or if this is a known issue?
Click to expand...
Click to collapse
Just got my G3 a week ago and didnt use headphones until I read your post, I tested many different songs with different players, stock player, google player, Iheart radio, pandora, etc, headphone sound is crystal clear on mine, I dont get any beeps either like you described, I did notice you need to make sure the jack is pushed in good and tight, I put it in and thought it was all the way in and sound was crappy, pushed a bit harder and it clicked in good and sound was great, do you have a case that may be preventing the jack from being pushed in all the way, I had a phone in the past that this happened to me with, had to cut away some rubber on the jack to make it fit snug, if none of those are the issue, I would look into a warranty claim. I am using the beats audio earbuds that came with my HTC M7 I had before this phone.
kchinth said:
I've noticed it. Seems to be worse when charging.
Click to expand...
Click to collapse
That could be the issue. I know on the 2012 Nexus 7, it's really bad. It's supposedly due to the microUSB port and the headphone jack sharing the same circuit, or some engineering thing like.
Wonder if it's the same or if they didn't shield the headphone jack very well and it's picking up interference from the microUSB port when charging?
I didn't want to leave this up in the air so I figured I would post an update.
I replaced my G3 through Verizon for a brand new unit. My first phone was of an earlier batch (came with the 10b update) the second one was of a later batch and had 11b pre-installed.
Both phones had the same issue. There is a hissing noise/distortion that comes from the headphone jack. Even when not playing music.
I noticed it on other phones too but not anywhere nearly as much. I understand that any audio source is going to have a little background interference but the G3 definitely has a more significant issue than others.
However it seems to be entirely dependant on what headphones you are using.
1st. I tested first with my Sony MDR-v6's which the problem is most noticeable on. Extreme hissing/background noise.
2nd. Then I used a pair of Audio Techina ATH-PRO500's and the problem was almost unnoticeable.
3rd. I also tried my Steel Series Siberia v2's and the problem was again almost completely gone.
4th. I also used my receiver at home. JVC 5.1 channel receiver with RCA speakers and a Kenwood sub, didn't notice the issue at all. However there where some occasional strange popping noises when no music was playing I didn't get on my GS3 or other MP3 player.
5th. Finally I tried the ear buds that came with my Galaxy S3 and the distortion was again totally noticeable with and without music playing.
This is most definitely an issue that totally depends on what headphones you are using not sure if it has to do with sensitivity or impedance (this is what most people think) however it is most definitely an issue. I saw a few threads saying that audio issues were a problem in Android 4.4.2 however LG/Verizon have yet to release a stock base on anything but.
I suppose I could flash AOSP 4.4.4 and see if the problem persists but I don't know if that would even be worth it.
2 phones and 4 headsets later this is starting to seem like either a software or a design issue.
However I have nothing but good to say about every other bit of this phone. Really besides the audio jack top notch all around.
Sent from my Stumped and Bumped Verizon LG G3
I might have found a workaround for this
I have tested 3 LG D855 and all of them have noise/static/high-freq leak from the processor out to the headphones. It might be a faulty design for the headphones amplification stage for headphones (when the headphones logo appears on the status bar). However, when using line level output (the jack appears on the status bar) the problem does not reproduce.
Therefore the workaround I've found is to trick the phone into line level output mode and then plug the headphones. To do this you need to plug in a 3.5mm jack extensor or a 2-to-1 3.5mm Y-adapter with no load, that's it, with nothing connected to it. At that moment, the phone will activate the line level output mode. Only after that you will connect the headphones, and you'll see there are no artifacts on the audio.
That being said, I'm not sure this will work with all kind of headphones as I have only tried with mines that are low-impedance ones, but on those it works perfectly. To be checked if the level of the signal in line mode is enough to drive other headphones.
In any case, it is a shame this happens with a high-end and expensive smartphone. I was hopping this will be fixed in a newer hardware revision but I got two replacements of mine and no luck. I have read somewhere this might be a flaw in Snapdragon 801, as it integrates completely the signal routings but isolates badly highfreq noise from processor stages, etc. etc. but I do not remember where I did read it unfortunately.
I hope this helps!
drondron said:
I have tested 3 LG D855 and all of them have noise/static/high-freq leak from the processor out to the headphones. It might be a faulty design for the headphones amplification stage for headphones (when the headphones logo appears on the status bar). However, when using line level output (the jack appears on the status bar) the problem does not reproduce.
Therefore the workaround I've found is to trick the phone into line level output mode and then plug the headphones. To do this you need to plug in a 3.5mm jack extensor or a 2-to-1 3.5mm Y-adapter with no load, that's it, with nothing connected to it. At that moment, the phone will activate the line level output mode. Only after that you will connect the headphones, and you'll see there are no artifacts on the audio.
That being said, I'm not sure this will work with all kind of headphones as I have only tried with mines that are low-impedance ones, but on those it works perfectly. To be checked if the level of the signal in line mode is enough to drive other headphones.
In any case, it is a shame this happens with a high-end and expensive smartphone. I was hopping this will be fixed in a newer hardware revision but I got two replacements of mine and no luck. I have read somewhere this might be a flaw in Snapdragon 801, as it integrates completely the signal routings but isolates badly highfreq noise from processor stages, etc. etc. but I do not remember where I did read it unfortunately.
I hope this helps!
Click to expand...
Click to collapse
Ive been having the same issue. I have a pair of Shure SE846 which are about 8ohms. I experience the poor audio, especially the noise in the left channel. I find that placing a call and then listening to music removes the left channel static but the sound is still kinda bad. Ill try your suggestion tonight and post back. Just wanted to let you know your not alone.
I despise my G3 because of this. Im looking to get a new phone unless I can fix this.
Nope, my sound is perfect on my high-end Sony over the ear phones. Crystal clear on pure stock G3 .
I haven't noticed any artifact issues on my phone when using headphones, however when I plug it into my vehicle and also plug in the charger that causes everything to go nuts. The USB interference causes a crazy amount of excess noise. I haven't ever actually tried listening to headphones while charging, so in the car is the only time I've ever noticed it. The same issue occurs when I plug in my Galaxy Tab Pro into the aux jack and charge it at the same time, so this is definitely not unique to the G3. I wish all phones had as good an amplifier as my HTC DNA does, I still use that thing for music because the sound is so good.
pitbull8265 said:
If your phone is warranteed, I would bring it in
The G3 boasts an AMPLIFIED 1 watt sound speaker, which means there is a powered sound processor.. Unless the jack needs to be cleaned, I would lean toward thinking there is a defect in your phones jack, or sound assembly. I think its more than likely a defective jack, especially if there are no sounds like you are describing when headphones are not in use
Click to expand...
Click to collapse
I'm having a different audio problem.
With headphones plugged in and listening to music using any player, the right side sound emits distortion/hissing noise at a certain frequencies. When I tested it with plugging a 3.5mm to 3.5mm to an external amp (JDS labs c5) the distortion/hissing noise is completely gone. So it's definitely not a faulty jack
The hissing is evident at the beginning of (first few seconds) Tina Area's Still Running and You set fire to my heart .
I'm testing it with sensitive iem (Westone Um3x).
So does this mean there is a problem with the internal amp of the g3 or more to do with the os bug that can be solved with a custom kernel or update.
Is this a common issue found on all g3s?
drondron said:
I have tested 3 LG D855 and all of them have noise/static/high-freq leak from the processor out to the headphones. It might be a faulty design for the headphones amplification stage for headphones (when the headphones logo appears on the status bar). However, when using line level output (the jack appears on the status bar) the problem does not reproduce.
Therefore the workaround I've found is to trick the phone into line level output mode and then plug the headphones. To do this you need to plug in a 3.5mm jack extensor or a 2-to-1 3.5mm Y-adapter with no load, that's it, with nothing connected to it. At that moment, the phone will activate the line level output mode. Only after that you will connect the headphones, and you'll see there are no artifacts on the audio.
That being said, I'm not sure this will work with all kind of headphones as I have only tried with mines that are low-impedance ones, but on those it works perfectly. To be checked if the level of the signal in line mode is enough to drive other headphones.
In any case, it is a shame this happens with a high-end and expensive smartphone. I was hopping this will be fixed in a newer hardware revision but I got two replacements of mine and no luck. I have read somewhere this might be a flaw in Snapdragon 801, as it integrates completely the signal routings but isolates badly highfreq noise from processor stages, etc. etc. but I do not remember where I did read it unfortunately.
I hope this helps!
Click to expand...
Click to collapse
Hi! This worked perfectly for me but for me instead of tricking the phone into line level output mode, I detaching one side of my headphones before plugging it into the headphone jack then reattached it afterwards. I'm using pair of sensitive iems (Westone um3x rc)
Everything is quit with no distortion, just how it should be!
One thing, is there an option within android or an app that can permanently enable line level mode ever time headphones are plugged in without having to trick it.
If so, I won't have to sent my phone for repair!
Also are there any disadvantages for using line level with headphones?
Fungus999 said:
Hi! This worked perfectly for me but for me instead of tricking the phone into line level output mode, I detaching one side of my headphones before plugging it into the headphone jack then reattached it afterwards. I'm using pair of sensitive iems (Westone um3x rc)
Everything is quit with no distortion, just how it should be!
One thing, is there an option within android or an app that can permanently enable line level mode ever time headphones are plugged in without having to trick it.
If so, I won't have to sent my phone for repair!
Also are there any disadvantages for using line level with headphones?
Click to expand...
Click to collapse
Using line out shouldn't make any difference on audio quality. It only disables the remote (buttons and microphone).
Would also really like a way to force the line-out mode. Btw, does this affect all G3s? Cause right now I'm not sure if it's worth the hassle of replacing it.
sulkie said:
Using line out shouldn't make any difference on audio quality. It only disables the remote (buttons and microphone).
Would also really like a way to force the line-out mode. Btw, does this affect all G3s? Cause right now I'm not sure if it's worth the hassle of replacing it.
Click to expand...
Click to collapse
I know but some how using line out causes the hissing from the right side to go away completely. Strange huh
Are you also having this problem?
I also don't want to return mine if it exists in all g3s and there's a easier work around.
Yea same thing. I have artifacts in the left channel except when I manage to force the phone to recognize the headphones as line-out. I did this with the adapter to test it and it's impractical if not impossible to use the same adapter all the time.
I'm gonna try doing this right this moment to see if it works: http://forum.xda-developers.com/lg-g3/help/hissing-noise-left-ear-playing-music-t2804065/page17
sulkie said:
Yea same thing. I have artifacts in the left channel except when I manage to force the phone to recognize the headphones as line-out. I did this with the adapter to test it and it's impractical if not impossible to use the same adapter all the time.
I'm gonna try doing this right this moment to see if it works: http://forum.xda-developers.com/lg-g3/help/hissing-noise-left-ear-playing-music-t2804065/page17
Click to expand...
Click to collapse
I don't use earphones with a volume remote or microphone so that's not a problem.
It could be more to do with the increase in output impedance but I might be wrong cos the volume level is identical to headphone out.
I'm also getting a lot of static background noise but it disappears after making and hanging up a call as mentioned in a thread.
But yeah a permanent fix by forcing it into line out or doing some changes in kernel would be much more convenient
Fungus999 said:
I don't use earphones with a volume remote or microphone so that's not a problem.
It could be more to do with the increase in output impedance but I might be wrong cos the volume level is identical to headphone out.
I'm also getting a lot of static background noise but it disappears after making and hanging up a call as mentioned in a thread.
But yeah a permanent fix by forcing it into line out or doing some changes in kernel would be much more convenient
Click to expand...
Click to collapse
Great news! I just tried the fix from that thread and it worked. Here's the post: http://forum.xda-developers.com/showpost.php?p=59601465&postcount=150
I'm using stock rom which had 3 mixer xml files and I edited 2 of them, mixer_paths.xml and mixer_paths_qcwcn.xml. Also, instead of changing the value to 0, I deleted the entire line as it was suggested later in the thread.
The artifacts/noise in the left channel are gone!
sulkie said:
Great news! I just tried the fix from that thread and it worked. Here's the post: http://forum.xda-developers.com/showpost.php?p=59601465&postcount=150
I'm using stock rom which had 3 mixer xml files and I edited 2 of them, mixer_paths.xml and mixer_paths_qcwcn.xml. Also, instead of changing the value to 0, I deleted the entire line as it was suggested later in the thread.
The artifacts/noise in the left channel are gone!
Click to expand...
Click to collapse
But mine is stock on stock Lollipop via official update and with the hiss coming from the right side.
Please excuses my ignorance but I know nothing about accessing and editing a ROM.
How do I get into the rom and into the file called system/etc"?

Categories

Resources