[Q] Help New Battery not charging - Huawei Ascend Mate 2

My H. Asend Mate 2 is only 2 months old and I am having trouble with it charging. It is at approx. 35% and it just turns itself off. It's off for about 3 minutes comes back on and then turn off again. It Displays a message that says "Normal is Active" It doesn't stay on Long enough for me to even go into settings. Also it doesn't appear to be charging. Any suggestions? rolleyes:

carouselhelp said:
My H. Asend Mate 2 is only 2 months old and I am having trouble with it charging. It is at approx. 35% and it just turns itself off. It's off for about 3 minutes comes back on and then turn off again. It Displays a message that says "Normal is Active" It doesn't stay on Long enough for me to even go into settings. Also it doesn't appear to be charging. Any suggestions? rolleyes:
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I was going to say try using a different cable, but the phone turns itself off? The battery itself might be the problem then. Try contacting Huawei USA first before you buy anything like a new battery.

Plug it in. Then it should not turn itself off since it has battery. Then investigate the issue. Or at very least, get more juice in it to see if it's related to the 30% status.

Related

XDA Atom big problem - Help

the battery was low for my month old xda atom, and i plugged it into the computer jack (to synchronize), which was supposed to rechareg the battery, an hour later, it beeped saying battery was too low, and was shutting down. and it shut off completely.
now i am rechanging with the charger, and the amber light is on.... but after 30 mins of charging, i still can't turn on the phone.
when i try, the green light seem to flash onmce every 30 seconds....... and i have put it back in the charger
when it completely discharges, do i have to fully recharge before i can switch it on?
dammit... i managed to turen it on...
but i cant make calls or receove sms..
when i click the phone... it says 'phone off' and gives the message "a wireless radio ust be attached to use the phone"
anyone know how i can fix this?
make backup and perform hard reset
Take a full backup and hard reset.. or contact your service agent and ask for a replacement of battery

Galaxy s2 won't shut off

Just rooted, overclocked, now when i power off it simply turns on 2 sec after.
How come? Anyone know?
Reflash your kernel, see if it continues.
seshmaru said:
Reflash your kernel, see if it continues.
Click to expand...
Click to collapse
Just did with odin and tried to power off again, it turns on.
Any other ideas?
Pulled my battery to shut it off.
Started the phone, shut it off, and it stayed off. Weird!
Thanks for your help.
its not off, it's underclocked so low it can't even wake up the screen, higher your min clock speed to 600 and see if it still happens, of try removing setcpu or that other one that starts with a T.. whichever you use
Sent from my GT-I9003 using XDA App
stephaneseguin00 said:
Just rooted, overclocked, now when i power off it simply turns on 2 sec after.
How come? Anyone know?
Click to expand...
Click to collapse
I have the same problem, instead of switching off it just reboots, even if I power off from recovery.
What kernel are you using. I'm using Ninphetamine 2.0.5, with VillainROM 2.4.2, with Black Android Theme.
I'd rather not pull the battery, after seeing how flimsy the battery cover when I put it on first, I decided I'd try to avoid fiddling with it if at all possible
ZagatoDB7 said:
I'd rather not pull the battery, after seeing how flimsy the battery cover when I put it on first, I decided I'd try to avoid fiddling with it if at all possible
Click to expand...
Click to collapse
I was a bit shocked by the battery cover when I first got it, but look how wrong we were...
ZagatoDB7 said:
I have the same problem, instead of switching off it just reboots, even if I power off from recovery.
What kernel are you using. I'm using Ninphetamine 2.0.5, with VillainROM 2.4.2, with Black Android Theme.
I'd rather not pull the battery, after seeing how flimsy the battery cover when I put it on first, I decided I'd try to avoid fiddling with it if at all possible
Click to expand...
Click to collapse
Well let me tell you about a little secret: if you hold the power button for 10 seconds the phone will shutdown instantly no matter what.
I have the same problem too, it's very frustrating...
seshmaru said:
Well let me tell you about a little secret: if you hold the power button for 10 seconds the phone will shutdown instantly no matter what.
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Click to collapse
Doesn't work: it turns off, stays off for 2 seconds en boots up again.
I got same problem. Never flashed, never rooted. Got original 2.3.3.
I think I#ll try to flash it to fix it.
got a similar problem. probably not related. after unplugging it from a full charge, the phone kept making the "USB connected" sound. when turned off, it would do one of two things: display the big battery charging indicator while flashing the overheat indicator or turn itself back on.
while powered on, the battery icon will change from charging to not charging. I checked the USB socket and doesn't seem to be malfunctioning and there isn't anything shorting out the contacts. so far now, the battery level is at 87 percent after 48 minutes not in use. and now it's not making the sound anymore. I suppose the battery is malfunctioning.
lotacus said:
got a similar problem. probably not related. after unplugging it from a full charge, the phone kept making the "USB connected" sound. when turned off, it would do one of two things: display the big battery charging indicator while flashing the overheat indicator or turn itself back on.
while powered on, the battery icon will change from charging to not charging. I checked the USB socket and doesn't seem to be malfunctioning and there isn't anything shorting out the contacts. so far now, the battery level is at 87 percent after 48 minutes not in use. and now it's not making the sound anymore. I suppose the battery is malfunctioning.
Click to expand...
Click to collapse
I got a mixed-up thing of the issues on this topic..
When I take off the power socket, the symbol that shows "charging" remains there, and also, it is completely impossible to turn off the phone..
Whenever I turn it off, hard, or standard mode, it turns on again after 2 seconds..
And even if I remove the battery, I put it on again, and then it's back on in 3 sec....
Uh, and when I plug the charger in, when the battery is completely discharged, I have to take it out and back in , several times, before anything appears on screen, and even when it does, there is a temperature warning sign , and a yellow one which usually appear...
I'm getting very frustrated since I just paid 5000 nok (920 USD) for this phone..
And while I really begun to like Android, I guess I'll have to switch back to iPhone with a 4S, or to some better android device, since yes, the gs2 is cool , but I can't stand such issues, since I do run business things, and the phone is of vital importance for me, and not just a console/browsing crap.
Has anyone got any solution on this issue?
It would be crap if I had to send it to service, since it would take a lot of time, and I would have then to buy another temporary phone in the meanwhile...
PLEASE, HELP!
I had this problem, i cleaned the USB port out but that didn't stop it, but i think it helped. I then drained the battery to nothing and it has now stoppped. It's a battery problem, as it didn't switch off like it does when it hits low battery it just died. The battery readings were also inacurrate and every now and then it would do a weird thing like flashing it was charging, but it wasn't. I tried software etc.. and clean wipe before i tried the hardware, so it wasn't the rom i was running. I think the battery is on it's way out, so I've bought a new one.
parker7 said:
I had this problem, i cleaned the USB port out but that didn't stop it, but i think it helped. I then drained the battery to nothing and it has now stoppped. It's a battery problem, as it didn't switch off like it does when it hits low battery it just died. The battery readings were also inacurrate and every now and then it would do a weird thing like flashing it was charging, but it wasn't. I tried software etc.. and clean wipe before i tried the hardware, so it wasn't the rom i was running. I think the battery is on it's way out, so I've bought a new one.
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Click to collapse
Did this actually help? I had all the symptoms everyone has been describing and sent it to Samsung for repair. Their response was that the phone was stuck trying to download a PRL update, but as soon as I got the phone back from them and charged my battery to 100%, removing the phone from the charger caused everything to start again. I'm not entirely sure it is the battery, but have no other ideas.
USB charging port is dead.
Buy a new one on ebay and replace it.
http://youtu.be/sBtEz6sWzZY
erredsha the
Hi all.
Had similar problems about one month after getting my s2. I have unlocked sim card, rooted it and flashed some kernel, shyah i think. And left it with stock rom (Android 4.0). As it was under warranty i reverted completely to stock and took it to the carrier. After one day got it back but they said it had no problem. The fact is that i could in fact turn it off again. After a few days it was back so i flashed a custom rom (resurrection remix at that time) and never had it again.
Now I'm with alliancerom and apolo kernel for a few months and never had it again.

Bad Batter?

Has anyone ever ran the battery so low it wont even charge? my battery was dying on me so i plugged it in the charger at 5% life left. i forgot i had my settings at "never sleep while charging" so the screen was on the whole time. last i saw, it was at 1% and then it shut off. its been plugged in for about 20 minutes and i still cant power it on, it does nothing. funny thing is i can get it into DL mode but not recovery or anything. i put my wifes battery in and it powers up though. so what gives?
Have you tried your charger in your wife's phone to make sure that the charger hasn't stopped working?
However, I would imagine there is the chance that your battery is dead.
yea i just did that. turns out my phone's port is bad again! for the 4th time
It might be easier and cheaper to just get a second battery and an external charger if it keeps going out on you. They're fairly cheap on ebay.
A healthy battery should not allow you to get to the state it won't charge. Even if you run your phone down to 0%, it would just turn itself off and let you charge it. I think you battery is defective.
kxlling said:
It might be easier and cheaper to just get a second battery and an external charger if it keeps going out on you. They're fairly cheap on ebay.
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Click to collapse
at this point it is true. but i just dont feel like walking with another battery. it is working for now, as i took it apart and stuck something behind the board by the port. it was very coroded at the connection and atleast 1 broken away. i am going to get it fixed 1 more time ,$35 at Dr phone fix.
mryounghc said:
at this point it is true. but i just dont feel like walking with another battery. it is working for now, as i took it apart and stuck something behind the board by the port. it was very coroded at the connection and atleast 1 broken away. i am going to get it fixed 1 more time ,$35 at Dr phone fix.
Click to expand...
Click to collapse
I suggest you try a different place if this is the 4th time it happens.
mryounghc said:
Has anyone ever ran the battery so low it wont even charge? my battery was dying on me so i plugged it in the charger at 5% life left. i forgot i had my settings at "never sleep while charging" so the screen was on the whole time. last i saw, it was at 1% and then it shut off. its been plugged in for about 20 minutes and i still cant power it on, it does nothing. funny thing is i can get it into DL mode but not recovery or anything. i put my wifes battery in and it powers up though. so what gives?
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Click to collapse
yes, I have studied android battery, have to find some reason.

Repeated Battery Full Notifications

I plug my phone in before going to sleep and when the battery is fully charged the "Battery Full" Notification sounds. The problem is it repeats every 1 - 2 minutes. I have tried everything I can think of to stop it. I need to leave my phone on at night for work purposes so shutting it off or putting it in silent mode is not an option.
My wife has the same phone and hers doesn't repeat the notification.
Any thoughts?
Marcm15 said:
I plug my phone in before going to sleep and when the battery is fully charged the "Battery Full" Notification sounds. The problem is it repeats every 1 - 2 minutes. I have tried everything I can think of to stop it. I need to leave my phone on at night for work purposes so shutting it off or putting it in silent mode is not an option.
My wife has the same phone and hers doesn't repeat the notification.
Any thoughts?
Click to expand...
Click to collapse
Have you tried to see if its because your cable might be faulty? Faulty as in it gives charge on and off so the notification shows up every minute or so because it thinks you just plugged it in again.
skel4877 said:
Have you tried to see if its because your cable might be faulty? Faulty as in it gives charge on and off so the notification shows up every minute or so because it thinks you just plugged it in again.
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Click to collapse
No but I am using a longer after market cable. I will swap tonight and see what happens. Thanks!
I've had my G3 since the 11th release date and had same issue that day, next day and not again till yesterday. No idea what I did different to have it happen again. I'm using stock charger and cable it came with. It's on charge every night. The message and notification seem to me to be intermittent as I havent identified anything that would explain the gap in that issue from day two to just yesterday...
I also noticed certain notifications play both through headphones AND the phone speaker even when phones are connected but apparently that's an android known bug.
It maybe a faulty safety feature that's supposed to prolong the life of your battery. It's not good for your battery to set at 100% for long periods of time so some roms stop charging for a short period of time so battery can drain slightly to prevent damage. You may also have a faulty charging block, switch it out and see what happens. Also really long USB cables are a no-no because it can deteriorate the signal and cause voltage to drop.
Sent from my SM-T217S
Thanks everyone - I switched to the OEM charger / cable and the issue is resolved.
I've had it happen when using a particular HTC charger. I have 2 of those chargers and only one of them does it.
thunder1979 said:
I've had it happen when using a particular HTC charger. I have 2 of those chargers and only one of them does it.
Click to expand...
Click to collapse
It was in fact the charger from my HTC One that I was using. I guess that plus the extra long aftermarket cable caused the issue...
Marcm15 said:
I plug my phone in before going to sleep and when the battery is fully charged the "Battery Full" Notification sounds. The problem is it repeats every 1 - 2 minutes. I have tried everything I can think of to stop it. I need to leave my phone on at night for work purposes so shutting it off or putting it in silent mode is not an option.
My wife has the same phone and hers doesn't repeat the notification.
Any thoughts?
Click to expand...
Click to collapse
I have the same annoying issue. I just unplug it.

Ran out of battery and will not turn on

Two nights ago I forgot to charge my Nexus and when I woke up this morning, it didn't turn on or even flash the 'notification' light. I have been charging it for over 36 hours but it still hasn't turned on. No battery icon comes up and the light never flashes. What can I do?
comady25 said:
Two nights ago I forgot to charge my Nexus and when I woke up this morning, it didn't turn on or even flash the 'notification' light. I have been charging it for over 36 hours but it still hasn't turned on. No battery icon comes up and the light never flashes. What can I do?
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Click to collapse
On my 'old' Nexus 7 (2013) I have had the same experience once. I did manage it to get it on holding the power button for at least 60 seconds (!). Maybe this solution will work on the Nexus 9 ?
No, unfortunately it still didn't turn on
Unplug it and plug it back in a couple times, then try pressing and holding power + volume down to see if it gets into bootloader. If it does, select reboot / boot system and see what happens.
Sent from my Nexus 9 using Tapatalk
Sometimes charging for 24hrs off a usb1 or USB 2 computer port that only supplies 500 maH will bring a battery back to life.
comady25 said:
Two nights ago I forgot to charge my Nexus and when I woke up this morning, it didn't turn on or even flash the 'notification' light. I have been charging it for over 36 hours but it still hasn't turned on. No battery icon comes up and the light never flashes. What can I do?
Click to expand...
Click to collapse
how did you manage to turn it on???
I am facing the same problem!
avinashdelhi900 said:
how did you manage to turn it on???
I am facing the same problem!
Click to expand...
Click to collapse
For those still searching for a fix:
Hold both the volume buttons and the power button at the same time for 2 minutes.
leave the tab, and then after a minute, plug it on charge. it will start charging
Try another charger cable, it worked for me ?

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