All,
I need help with my brand-new Sony Z4 tablet: it crashes 90% of the times I play video!!
This happens regardless of the app used to play video, e.g. in YouTube as well as FX Media Player or Google Photos or even Sony's own "Videos" app. The crash happens right away before any of the video shows up. The screen goes black, the LED blinks 3 times short and then once long and the tablet goes into reboot (Sony logo, Android logo, wait, then home screen).
What is wrong with my tablet???
My tablet is the SGP771 (Z4 tablet LTE but no SIM inserted as I work with WLAN only), Android 5.0.2, build 28.0.A.7.24. I am running Action Launcher (not the Sony launcher) and have disabled some of the bloatware on the tablet (Sony apps, Gmail, etc).
I would greatly appreciate if anybody can help me with this as this is VERY ANNOYING!
Thanks! Martin
Maybe some of the bloatware you disabled is actually needed to play videos, I don't know.
Mine doesn't play videos on FB
Sent from my Nexus 6
Got no issues with avi, mkv and mp4 movies ranging between 600 and 3800 MB using MX player pro. Neither with YouTube via app or web nor videos in Google photo app.
SGP712 and 28.0.A.6.2. Sony launcher, uninstalled Sony apps which could be uninstalled, left rest. No modifications otherwise.
Maybe try resetting the tablet to factory values and see if the issue still persists.
same here, latest updates installed (Android 6.0.1)
it should not be caused by apps but more likely by kernel/drivers
I have a variation on this. Every once in a while I'm unable to play YouTube videos or GIF(V)'s/MP4's from within Relay Pro (Reddit client app). It says 'Playback failed.' (Relay) or 'There was a problem while playing. Tap to retry.' (YouTube). Rebooting the tablet fixes this...
jelbo said:
I have a variation on this. Every once in a while I'm unable to play YouTube videos or GIF(V)'s/MP4's from within Relay Pro (Reddit client app). It says 'Playback failed.' (Relay) or 'There was a problem while playing. Tap to retry.' (YouTube). Rebooting the tablet fixes this...
Click to expand...
Click to collapse
Me too, but it was on the stock ROM, with every stock ROM from 5.02 to 6.0.1. With cm, no problem with YouTube at all.
Had this issue with unlocked bootloader on Z4 tablet, there is a working solution in another thread: http://forum.xda-developers.com/xperia-z2/help/video-playback-issue-t3290793
Related
Updated my tab to the ICS update that was linked in the general forum prior to the mediapad gettings its own forum (hurrah).
Was hoping that the tab will be blazing fast after the update, sadly don't see much of an improvement.
However the big issue is some apps are dog slow, or refuse tow work. If you have any problems with apps with the update please list and tell if you know of resolution.
Let me start.
1. ezPDF reader - Takes ages to load a PDF after the update. Rendering is very very slow.
2. Adobe PDF reader - Fast than ezPDF, but still the rendering is slower. I was expecting the 2D rendering performance to improve with ICS, but sadly no luck.
3. Browsers are very slow. Though the benchmarks might be different, the actual page load times are now slower with the native browser and on dolphin HD.
2. The very useful feature that showed running apps, and recent used apps is now missing, and you have the generic list of apps
All the adobe apps like touch, proto etc. They hang on a black screen.
Latest copilot live just fc.
Sent from my HUAWEI MediaPad using Tapatalk
Amazon Kindle (v3.3 & up) not working: all books content (text & graphic) is blank.
(it's working on ICS Beta prior this leak)
Now using old v3.2 & working well (but of course, font is less pretty & no pdf support).
1. Google Play keeps restarting
2. Google Play has issues handling multiple threads (loading an app detail screen while several apps are being updated, results in lost connection errors)
Not sure if the Google Play problems are related to ICS or the device.
rayaz said:
Not sure if the Google Play problems are related to ICS or the device.
Click to expand...
Click to collapse
Perhaps the device. Mine has been working just fine.
Quickoffice Pro HD doesn't work. I had purchased/installed it for Springboard on 3.2, but after going to 4.0.3 it was not listed in My Apps when I go to Google Play on the tablet. When going to Google Play on my PC, the app shows up as installed - but with a note that it is incompatible with all of my devices.
v35lee said:
Quickoffice Pro HD doesn't work. I had purchased/installed it for Springboard on 3.2, but after going to 4.0.3 it was not listed in My Apps when I go to Google Play on the tablet. When going to Google Play on my PC, the app shows up as installed - but with a note that it is incompatible with all of my devices.
Click to expand...
Click to collapse
Try setting the screen to high resolution and I'd bet that you will be able to install the app.
rkwhyte2 said:
Try setting the screen to high resolution and I'd bet that you will be able to install the app.
Click to expand...
Click to collapse
Good thought - I had tried that but no luck.
I was able to get Swype keyboard to install by going to high resolution, where it had previously not worked due to incompatible resolution.
Zinio isn't working for me.. App works but the magazines are just rendered as black pages.
Put SketchBook Pro on the list, fc on start.
Additionally:
* Autodesk SketchBook Express - does not start
even if there is a statement on playstore page "√ Now runs on Android 4.0 (Ice Cream Sandwich). Optimized for screen sizes 7 inches and greater."
* Navfree - blackscreen on startup (was fine on HC)
HDMI out - working, but the picture looks like a low resolution upscaled to a higher resoution.. also, when the cable is connected before enabling the HDMI output function, you need to disconnect and reconnect.. otherwise you'll get no picture at all..
tried this with HC 3.2 (B016) on the same device, with same cable/TV (Sony Bravia KDL-40W4000), and the picture looks great (like a real HD 720p/1080p resolution).. also you don't need to reconnect the cable..
EDIT: tested on two more LCD TV's..
Sony Bravia 37" (full hd) - the picture doesn't display at all.. it only blinks for a split second...
Philips 32" (hd) - the picture is displayed, but it's the same as described above with the KDL-40W4000
EDIT 27.3.2012: tested with the latest International version S7-301u_V100R002C002B008, and it's still the same :\
EDIT 29.3.2012: tested with PC monitor.. based on the information that the information menu of the monitor provides, that standar output is 640x480, which si far from HD/FULL HD .. and maybe that's the reason why it looks so ugly on most TVs..
but.. when the HDMI output is changed in the hidden menu (description here http://forum.xda-developers.com/showpost.php?p=23862818&postcount=5 ) the resolution was 720x480...
Gameboid - only showing the top row of pixels.
What a bummer... I want to play pokemon.
EDIT: Turns out its all GBA emulators. DroidEmu has the same issue.
Foxit Reader crashes when loading a PDF. Once a PDF file is selected it shows its processing for around 1-2 sec and then crashes.
Netflix
Looks like Netflix isn't working with the new ROM. I get the opening screen where I pick a movie but when it starts to play I just get a black screen. Maybe this is a DRM issue not sure but it sucks.
Kirby
Update netflix is working like a charm with this latest ROM.
Hello
Today I was handed by 'support my tablet (Chinese rebranded) and they gave me the new model.
which, as already happened to me once on a rom for the old model (solved by changing rom) that the 'application youtube, when playing HD video upload of videos about 50sec and then stops charging, obviously causing blockage of the video.
I installed the 'latest version of youtube from the market (that I added because the series is not present) and in any case if I look at the videos from the site you can see ...
like this? (obviously not a problem with the network or wifi)
if I disable the 'HQ and reactivated the video start again for another 50sec and then stops :/
up
On my Nexus 9, in the Google Play Store, when I try to watch the demo video for any app, it will only play about 1 second of the video. Anyone else have this problem? Please reply either way. I would like to know if its working for anyone else.
Thanks!
Same for me. I first thought it was WiFi sucking, but its too consistent, its a bug on n9, works fine on my nexus 5.
Thanks. I thought the same thing and I have also tested on the same WiFi with my Nexus 5, both running Android 5.0.1 and it works on Nexus 5. Anyone know if this has been reported?
Ditto. Nexus 7 on Lollipop. Same issue. Tried all the normal debugging methods with the play store and video players.
KevlarTheGreat said:
On my Nexus 9, in the Google Play Store, when I try to watch the demo video for any app, it will only play about 1 second of the video. Anyone else have this problem? Please reply either way. I would like to know if its working for anyone else.
Thanks!
Click to expand...
Click to collapse
Ditto on Nexus 9 here also.
I have the issue on my Shield Tablet running 5.0.1
I went into the developer options and unticked use Nuplayer, rebooted, that got it working for a while before it stopped again.
Ticking and unticking that box now has no effect.
Nexus 9 on 5.0.1
I see I am not the only one that has this issue. I did notice that if you hit the settings icon lower right corner of the screen. You have an option to select quality which doesn't seem to stick. But it also has a youtube link that if you tap, takes you to the youtube app and plays the video just fine through the youtube app itself.
Also when listening to music through the google play music app, when it has an option to play the music video, the same thing happens .
I have tried messing with the NuPlayer and AwesomePlayer, rebooting etc. and can only get 1 video to play before its back to not playing again.
I saw that a similar issue was reported to google where no videos could be played but this seems different? Can anyone confirm if its the same or different? and/or if google is working on a fix?
Exact same issue here on Nexus 9. Videos play for about half a second then stop. This happens in Google Play store previews, and Google Music videos. I have tried everything, including restarts, clearing cache, deleting/reinstalling all related apps, adjusting Nuplayer setting, and even factory reset. My Nexus 5 has no problems, so it's clearly a Nexus 9 bug. I tried contacting Google and they gave me the typical 'turn your tablet off by holding the power button for a whooooole 2 seconds....' response. I'm a long time Nexus fan, but I do get tired of these bugs.
Anyone found a solution?
It's not just a Nexus 9 problem, I'd already posted it doesn't work on my Shield tablet and I upgraded my old N7 2012 to 5.0.2 yesterday and it doesn't work on that either.
I don't think there is any solution sadly.
Just uninstall latest youtube update from playstore and it will work fine again.
Stupid google didn't fix this issue yet.
Wow, uninstalling youtube updates actually did work! Thanks!
Worked for me too, thank you
Yup Really puzzles me why google didn't fix this yet.
My back cover was also flexing a bit around middle and upper right (when looking from the back side). That was a pretty easy fix. Now its solid as a rock. If anyone has that problem I could upload a fix on youtube.
Besides above problems, I absolutely love this device.. Imo it's hand down the best android tablet to date, despite these flaws.
If you upgrade to YouTube v10, this will also fox the problem.
If you don't see the update in the Play Store you can download it from APK Mirror.
http://www.apkmirror.com/apk/google-inc/youtube/youtube-10-02-3-apk/
Yes, I can confirm this. Installed latest YouTube update from the Play Store (10.03), now demo videos play fine.
Sent from my Nexus 9
Hi there, i've got a tablet plugged on my TV, and never had any trouble with Adobe Flash before, but recently while i was using dolphin browser i got a message that i should install flash to watch a movie (which i already had installed) so i had to delete the flash version i had and download a new one from the same message on dolphin browser. Then i started to notice some weird things while watching videos, the video doesn't fit the normal window and can't scroll normally, it's like video is static in place even if i scroll up or down, and the tracking reacts very slow. The other problem is that now when i play movies the subtitles goes 3 or 4 seconds ahead of the video.
Like i said this never happened before, i've tried to install older versions of flash, made factory reset, delete any other app in case of conflicts, but i can't solve it. I'd like to watch flash videos like before, does anyone can help me or give me advice about this problem? Thanks in advance. :good:
I'm looking for a solution for a video playback problem my LG-H930DS (SEA) has after the 8.0 Oreo update. When I start the phone everything is working well, but after a few minutes of normal usage the built-in videoplayer cannot play video recordings made by the phone itself. It says "Cannot play video - This file type is not supported" Then I have to restart the phone to get it working again. But it fails nearly every day. I wouldn't mind this failing because I can choose a different app to play the gallery videos, but the problem is that Snap-chat videos fail to play as well when this happens, until next restart. That's the bug I cannot have. Also when the phone gets into the state of not playing videos, the ringtones and alarm clock make no sound.
To start the problem I only have to open a few random web pages in chrome, open the gallery a few times, play some videos , and in a few minutes of this usage video playback crashes. MX player, VLC and youtube still work though.
I have done a lot of troubleshooting for this problem:
Full restore of the phone
Flashed different firmwares, H930DS20b, H930DS20d, and the european variant H93020d
Tried with no apps installed, other then preinstalled ones
Tried it in safe mode
But the problem always remains.
I always use the same google account. And after upgrading to 8.0 the problem does not seem to start until I restart the phone for the first time, after that it's constantly failing. Don't know if it starts when the memory gets close to full or not, but nothing else is failing on the phone.
I have now downgraded my phone to the Android Nougat 7.1.2 (H930DS10d) and this problem is not there, no matter how hard I try to replicate it.
I can only find one link on google where this problem is reported. (problem #6)
I have contacted LG Support, and they had never heard about this, and wanted me to send my phone in for repairs. But I'm not willing to pay for shipping from Europe to Asia, if this is just a software problem.
Is someone else getting this problem, or does know a fix or a workaround for it? Or is there a way for me to view the errors the phone is running into?
Sorry for the long post, hope someone is willing to read it and give me a little help
I finally found out what the problem is. It's actually just media files in the storage I use every day. These files only contain audio, but have the extension .ts. Video playback on the phone fails because the gallery is trying to create thumbnails of them to display. The workaround for the problem was to place a .nomedia file in the folder containing those files, to hide them from the gallery. After that the problem stopped. I've been using these files for years, and it has never been a problem until Android 8.
have you tried some other video player?
stock one is quite basic and thin.
Hi, yes I do use another players, but the gallery is failing video plaback in snapchat and stopping ringtones and alarms from working aswell, without using the stock player.
Same problem here with LG V30
I have the same problem with my phone I have the T-Mobile V30 and I have the same issue. I figured out not to take videos in 4k [email protected] works fine. But the moment I create a video at 4k it either starts playing and stops midway with sound continuing to play with frozen picture or it just says it doesn't support the video.
I've been using LG phones ever since the G2 and never had any other phone or any problems with them. This one though is getting really annoying.
I hate these Q&A format threads with a passion. I wish people would just open regular threads...
Jopson said:
I have the same problem with my phone I have the T-Mobile V30 and I have the same issue. I figured out not to take videos in 4k [email protected] works fine. But the moment I create a video at 4k it either starts playing and stops midway with sound continuing to play with frozen picture or it just says it doesn't support the video.
Click to expand...
Click to collapse
Have you tried other video players like VLC, MXPlayer?
Yes sir I did many players and VLC is always on all my devices and it also gets stuck. I'll try the .nomedia file and see how that works
And I have a problem with the smoothness of video playback in gallery, whether it's a bluray movie in mp4/mkv FHD format, or from camera in FHD or in 4k is always on Android 8.0 I have a delicate jam, how would he lose single frames every 0.7sec ~ 0 , 25sec. I came back for testing on 7.1.2 and it is perfectly smooth always, as soon as I updated to 8.0 version 20d or the latest 21h there are jam ... how b was an oreo error, quite a few friends did not catch up with this problem, I'm a perfectionist and I look at every detail whether it's a video or sound, that's why I chose the highest model of the phone.
LG releases more patches (already 4) and as soon as it appears oreo are staples. You can see that this is a pfroblem with support for video caps because MX Player also has micro jams on the hardware codec.
Interestingly, youtube is fluid.
I only hope that the Android Pie will be improved.
I'm having the same problem as well please let me know when you will find the solution to this problem of smoothness of video
At first it was running smooth AF but after some time i noticed the problem after 1 day of use.
Reseting the phone didnt work.