Will flashing higher build trip knox? - Galaxy S6 Edge Q&A, Help & Troubleshooting

Hello i would like to know if flashing a higher build then that is currently released trip knox? So my S6 edge came with "G25AUCU1AOCE" and BestBuy flashed "G925AUCU1AOE2" to it. Well long story short something tripped knox and samsung won't warranty my phone. (Linked here: http://forum.xda-developers.com/att-galaxy-s6/help/s6-edge-auto-custom-binary-t3153156) I got it back to "G25AUCU1AOCE" and went to best buy for an explanation and told him to re-flash my phone like they did last time and what would you know it gave me the same screen saying "unauthorized software had been detected". So was this caused by the higher build flash and samsung should fix my phone?

As long as it was official samsung firmware it should not have tripped knox (was Odin used?), I have read somewhere that people have had knox tripped when flashing samsung firmware, has to be a samsung problem.
Give samsung all the details you have about bestbuy and their flash methods and see how it goes.
Edit: After reading your linked page, I would get bestbuy to replace your phone as they caused the problem.

Yea im going to speak with their manager who did my initial flash and see how it goes.(i was speaking to another samsung rep today there and they said they just cant confirm that i havnt actually did anything aftet to have caused it... I know i didnt so idk how to argue that) No out side software was used for the flash before all this happened. They used theit S.M.A.R.T software to flash which apprantly can only flash latest builds samsung gives them.

Have a quick question reguarding the locked bootloader. Does the software have to be approved by att to get pass the bootloader or only by samsung? Maybe this is the issue here. Cause the message does say its unauthorized by AT&T.

Oh brother this is happening a lot, see pic and I'm on T-Mob, I caused his myself having been already been rooted, running TWRP and modified kernel and 5.1.1 but after trying what I though was an updated software I got had the same problem. Odin back to stock won't help either, I was lucky and had my phone stolen.

Related

[Q] Question about the flash counter and warranties

I recently attempted to root my SGS2 but I mistakenly installed firmware from the i9100 instead of the version I had, the i777 ( I was unaware there were two versions of the SGS2).
Odin failed, and all my subsequent efforts to flash proper firmware got as far as the LAST file (hidden.img) and then failed, too. I'm guessing it was a driver issue or a cable issue or something.
In desperation I started looking around the forums for any way to salvage this, and ended up going down a few fruitless tangents, but I did find out about the jig method of resetting the flash counter.
I booted into download mode and realized that the flash counter is actually zero - it says that I have an official binary loaded.
With that said, will Samsung / Sprint honor my warranty under these conditions? I have heard that people have gotten replacement phones even when they successfully flash custom firmware to their phones via the jig reset, so I'm feeling pretty confident they will.
Thanks for your help!
sirdangolot5 said:
I recently attempted to root my SGS2 but I mistakenly installed firmware from the i9100 instead of the version I had, the i777 ( I was unaware there were two versions of the SGS2).
Odin failed, and all my subsequent efforts to flash proper firmware got as far as the LAST file (hidden.img) and then failed, too. I'm guessing it was a driver issue or a cable issue or something.
In desperation I started looking around the forums for any way to salvage this, and ended up going down a few fruitless tangents, but I did find out about the jig method of resetting the flash counter.
I booted into download mode and realized that the flash counter is actually zero - it says that I have an official binary loaded.
With that said, will Samsung / Sprint honor my warranty under these conditions? I have heard that people have gotten replacement phones even when they successfully flash custom firmware to their phones via the jig reset, so I'm feeling pretty confident they will.
Thanks for your help!
Click to expand...
Click to collapse
Somethings up if you are mentioning sprint
Sent from my SGH-I777 using XDA App
Do you have an AT&T phone or a Sprint phone?
AT&T = SGH-I777
Sprint = SPH-D710
If you have the Epic 4G Touch on Sprint, you are in the wrong forum.
If you have the Epic 4G Touch, you have not only flashed the wrong firmware (I9100) but you have tried to fix it with the wrong firmware (I777).
Otherwise, why do you say:
sirdangolot5 said:
will Samsung / Sprint honor my warranty under these conditions?
Click to expand...
Click to collapse
Wow, I didn't even realize that was the case. I'm looking for the SPH-D710, which is the model of phone I definitely have. I'll make a thread there with the exact same text.

Was sold a voodoo unlocked sgs3

Hello everyone!
About a week ago, I went and bought the S3, my first Android phone. The sales guy told me that the phone is sim free but a Samsung's firmware update caused a bug, and that the phone needed to be sim unlocked because of Samsung's error. Needless to say I knew nothing about the phone (or Android).
After a few days of learning about it, I ended up seeing there is a Voodoo app in the file manager, CWM and SuperSU apps in the app drawer.
I came here to check what that was all about.
After reading extensively I now know that the phone is rooted and was sim unlocked with Voodoo app.
I red all about Voodoo and was impressed that it works with the fix, yet another user said this will cause problems in the future, and I already see some users complaining about their phones not working.
My question is, was the sales person lied to me about the Samsung firmware bug? And also, is the Voodoo app + fix is legit, and I can rest my worries aside?
I wouldn't like to have problems and having to wait for some (wonderful and admirable) dev to fix it, every time there is a firmware update.
Thanks in advance, excuse my noobishness.
If its unlocked.....ITS UNLOCKED
reboot, if its still unlocked then you are good. as far as the problems........i dont know of some sort of samsung bug that would f up a phone.
what are you really asking? will your phone all of sudden brick on you and become useless? i dont think so
In fact, there is no Samsung "bug": Samsung has just improve is Lock system which now break voodoo unlock (on purpose or not...)
In theory, it should only relock phones that had been unlock with voodoo app but here is the tricky thing: some shop sell "fake" unlocked phones!
-they took carrier locked phone
-they flash a stock rom
-they change the EFS file in the same way voodoo app would have done
-they sell it as unlocked
the old lock system do not break this and buyers will probably never see the trick but the new lock system just relock the phone and left people with a locked phone even if they think they have bought an unlocked phone
Just look at this post which is an answer to someone who had a relock on an "unlocked" phone with XXBLG8 firmware
Mopral said:
the old lock system do not break this and buyers will probably never see the trick but the new lock system just relock the phone and left people with a locked phone even if they think they have bought an unlocked phone
Click to expand...
Click to collapse
So in fact, from now on, every time I flash an updated rom, I need to pray that samsung didn't (intentionally or not) break the voodoo unlock? Sort of like the Apple's cat and mouse game after the unlocks? Cause I'm not going through that again.
Here is a patch for preventing the sim to be locked after a update http://forum.xda-developers.com/showthread.php?t=1802951, need root and flash with CWM.
gee2012 said:
Here is a patch for preventing the sim to be locked after a update http://forum.xda-developers.com/showthread.php?t=1802951, need root and flash with CWM.
Click to expand...
Click to collapse
Thank you for the reply.
It seems as though the fix is allready applied, the thing that bother me is that
I will need to wait for a fix every time there is an update.
It's just that i'm afraid after owning a locked iphone, that was a nightmare.
Let's say that it is much better and more comfterbale to have an unlocked phone, am i right?
shermenz said:
Thank you for the reply.
It seems as though the fix is allready applied, the thing that bother me is that
I will need to wait for a fix every time there is an update.
It's just that i'm afraid after owning a locked iphone, that was a nightmare.
Let's say that it is much better and more comfterbale to have an unlocked phone, am i right?
Click to expand...
Click to collapse
Go back to the shop and request a original simlock free phone then. if it bothers you that much!
shermenz said:
Hello everyone!
About a week ago, I went and bought the S3, my first Android phone. The sales guy told me that the phone is sim free but a Samsung's firmware update caused a bug, and that the phone needed to be sim unlocked because of Samsung's error. Needless to say I knew nothing about the phone (or Android).
After a few days of learning about it, I ended up seeing there is a Voodoo app in the file manager, CWM and SuperSU apps in the app drawer.
You have bought a second hand phone . Its been used rooted voids warranty and apps installed return it .
jje
Click to expand...
Click to collapse
gee2012 said:
Go back to the shop and request a original simlock free phone then. if it bothers you that much!
Click to expand...
Click to collapse
Well since I'm new to Android I don't know if it should bother me, with Apple it was horrible, my question essentially is should it bother me?
Does sim locked phones Known to cause problems down the road?
Thank you for spendig the time!
shermenz said:
Well since I'm new to Android I don't know if it should bother me, with Apple it was horrible, my question essentially is should it bother me?
Does sim locked phones Known to cause problems down the road?
Thank you for spendig the time!
Click to expand...
Click to collapse
As you are rooted, it is better not to update through Kies or OTA. Kies updates will break root and thus voodoo sim unlock and OTA`s will not be installed as you have a custom recovery. Download future new roms from www.sammobile.com/firmware and flash it with (Mobile) Odin (Pro). See my signature for the procedure. With Mobile Odin Pro you keep root and with pc Odin you will loose root. If in the future you have to send it in for repair warranty can be denied because you are rooted.

VRALL4 soft bricked my phone. "System software not authorized by Verizon Wireless"

VRALL4 soft bricked my phone. "System software not authorized by Verizon Wireless"
This update bricked my phone and I don't know why. I was watching YouTube videos, went to go pee and came back to a "System software is not authorized by Verizon Wireless" message. This was minutes before I had to leave to work so I just popped my SIM in my galaxy nexus . Anybody know how to undo this? I got no warnings of update. I only found out about the update just now online. it sopped working around 10am pst ,the time of update (at least this was a constant time I found online for it). Im rooted but not unlocked cause I had no desire to change Roms. And thus I am not backed up at all.
Any way to fix without Odin stock flash? I wanted to give up on flashing with this phone. Ugh.
Thanks
Nope. Had the same thing and had to Odin.
It has a bootloader in it. If you guys are gonna mess with your devices, you need to steer clear of OTAs unless given the all clear by those who know.
adrynalyne said:
It has a bootloader in it. If you guys are gonna mess with your devices, you need to steer clear of OTAs unless given the all clear by those who know.
Click to expand...
Click to collapse
Exactly my point. I never wanted to mess with this phone. Never even wanted to unlock it. Didnt get an option to update. The screen just popped up.
If I had the option I would of said no since I didnt want to lose root. I need my RootDim app or all go crazy.
But thanks adrnalyne. I've always admired your work but now try and stay clear of all this ROM/kernel business.
If anybody would know what happen I thought you would. Spontaneous Verizon bricking...
lazynok said:
Exactly my point. I never wanted to mess with this phone. Never even wanted to unlock it. Didnt get an option to update. The screen just popped up.
If I had the option I would of said no since I didnt want to lose root. I need my RootDim app or all go crazy.
But thanks adrnalyne. I've always admired your work but now try and stay clear of all this ROM/kernel business.
If anybody would know what happen I thought you would. Spontaneous Verizon bricking...
Click to expand...
Click to collapse
I've a feeling its the bootloader, although it shouldn't have been possible if you had a custom recovery. Were you using the stock recovery?
If you did anything besides root your phone, the OTA should have failed at some point in the verification process.
adrynalyne said:
I've a feeling its the bootloader, although it shouldn't have been possible if you had a custom recovery. Were you using the stock recovery?
Click to expand...
Click to collapse
Yeah stock recovery. I've never even booted to recovery. Loved this phone just the way it was. Maybe I'll just Odin tonight after work and lose everything. Is this a Verizon problem or does this screen come up with other carriers? Will this phone work on ATT or T-Mobile? Last straw with vzw. I can't get a concrete answer online. Some say yes some say no
lazynok said:
Yeah stock recovery. I've never even booted to recovery. Loved ne just the way it was. Maybe I'll just Odin tonight after work and lose everything. Is this a Verizon problem or does this screen come up with other carriers? Will this phone work on ATT or T-Mobile? Last straw with vzw. I can't get a concrete answer online. Some say yes some say no
Click to expand...
Click to collapse
Changing carrier won't stop the annoyances you see with the device. You have to change the device too.
As I mentioned in another thread, all carriers suck. It wasn't all that long ago that ATT didn't allow sideloading.
Re: VRALL4 soft bricked my phone. "System software not authorized by Verizon Wireless
lazynok said:
Yeah stock recovery. I've never even booted to recovery. Loved this phone just the way it was. Maybe I'll just Odin tonight after work and lose everything. Is this a Verizon problem or does this screen come up with other carriers? Will this phone work on ATT or T-Mobile? Last straw with vzw. I can't get a concrete answer online. Some say yes some say no
Click to expand...
Click to collapse
That's what you'll have to do is ODIN back to stock and start over
Doin' big thangs from my Note Deuce
Yeah. You managed to softbrick it.....odin back to stock is easier than bricking your phone.
Re: VRALL4 soft bricked my phone. "System software not authorized by Verizon Wireless
I have that issue now..im using wifeys phone. I can get to download mode. I flashed stockroot66 from galaxynote2.com it went 75% then failed. I tried the stock rom as well. No go on my end.
I think I have to unick bootloader and then flash the stock rom. Is that possible for me to unlock bootloader then flash?
I hope im making sense. Please correct me if im wrong.
Sent from my Portable SCH-I605
maybe this will help ... try at your own risk tho
try to find this in the forum under verizon galaxy note 2 ...original development its from droidstyle 1st December 2012, 11:43 AM (Last edited by droidstyle; Yesterday at 03:37 PM.) #1
Senior Member - OP
Thanks Meter 2283
Posts: 4,883
Join Date: May 2011
Location: Fort Wayne
MORE INFO >
[GUIDE][VZW Edition]How to Root/Recovery/Rom the VZW Galaxy Note II!
Here is a guide I have put together for the VZW Samsung SCH-I605 Galaxy Note II
it should help just take your time it worked for me and on you tube adam outler has a vid. that shows you how ..... i flashed a tmobile rom the other day and locked up mine and got the same message but luckily i had custome recovery and wiped it away and flashed my back up ...if it works youll have TWRP recovery ...MAKE A BACKUP right from jump in case it trys to update again ... hope ive helped you :victory:
click the note 2 link in my sig and don't use anything from galaxynote2.com...xda has everything you need right here and its guaranteed to be from original source.

Flashing / Knox / Fingerprint Scanner

Hi all, sorry for asking what has no doubt been asked before but I've been trawling through the forum and I'm struggling to find out what I want I know. I have an S6 Edge which I got from Carphonewarehouse on Vodafone (wish I'd stuck with Three) and I wanted to get the WIFI calling working because I'm often in areas where there is no signal (again, wish I'd stuck with Three!).
The phone doesn't have the WIFI calling option on it so from what I can gather, to get this working, I'll need to flash it with the Vodafone rom. I think I can just about bumble through this process with Odin but I can't work out if I'm going to lose functionality by doing it (specifically losing access to banking apps, losing fingerprint scanner, tripping Knox counter). I don't think I fully understand rooting and flashing and if they are one and the same thing or two separate things (I'm not interested in unlocking anything and tweaking registry type things, I literally just want the phone as it is now but with WIFI calling).
I'm a bit out of my depth on this tbh and from what I can see, if I trip Knox it can't be untripped. Can someone help point me in the right direction pretty please.
Thanks for any help.
Ok tripping knox will void samsung warrenty and samsung pay wont work, some banking apps may not work depends might have to google around and see if your will. Finger print scanner and everything else will work fine.
To flash and root are two different things. Rooting is to gain admin access on the software.
Flashing is done threw odin on a pc to change software, bootloaders, modems, recoverys things like that.
If u decide to flash a custom recovey like TWRP this can also do some of the things odin can the files are just in zip instead of tar for odin.
If ur looking to go to a new stock firmware then no need to root.
First ull have to make sure ur bootloader isnt locked cuz if it is i dont think you can flash other stock roms. I cant be totaly sure as mine is unlocked maybe someone else can chip in here.
If ur looking for wifi calling are there 3rd party apps in the play store that can do this for u?
Your also right about tripping knox once thats done no going back.
If all you want to do is flash the Vodafone firmware with odin, you will be fine and it will not trip knox, there are guides on here on how to do it. The phone was purchased from Carphonewarehouse like my own so the bootloader should be unlocked. Just make sure you read the guides fully and you should be good x
---------- Post added at 02:00 AM ---------- Previous post was at 01:57 AM ----------
Just to add my first s6 edge was purchased from Ebay and was 02 branded and i flashed it to generic using Odin knox was not tripped, because its a stock firmware it will not trip knox
Thanks xstokerx and jadaress1, I really appreciate you both responding. Jadaress1, you are spot on in so much as I just want to put the standard Vodafone firmware on which, as I understand it, incorporates an extra question in the Phone Settings to be able to switch WIFI calling on/off. I will have a good read of the guides on how to do it tonight and take the plunge, wish me luck !! Thanks again.
Well .... last night was interesting ... EPIC FAIL!
I downloaded the most recent UK Vodafone Rom for my model from Sammobile then set about putting the phone in download mode. All seemed fine, Odin 3 loaded up the Rom fine and picked up the Com for the phone so I hit "Start" then, just as it was about complete everything (literally about 1/2 mm away from complete on the Odin and Phone status bars) it came up "FAIL".
I waited, waited some more, nothing! I tried to flash it again, another FAIL. I downloaded the 2nd latest Vodafone Rom (I resorted to paying for the fast download option on Sammobile because I was in a state of panic ) and tried flashing that, still a FAIL. I then took the executive decision to disconnect the phone and try to reboot it (I knew this was probably stupid but had run out of options) and then got an error message saying I needed to do an emergency recovery. I tried to load up Smart Switch and was told the device was not supported.
At this point I'd lost the will and resigned myself to the fact I was going to have to buy a new phone!! ... finally, after several hours of trying various things, I found a solution which was to extract the hidden.img file from the Rom and flash that individual file to the phone and much to my relief, the phone started working again but ... still on the old software (and *#1234# no longer works, I get an error message if I try to do that now).
All in all, this was not the smoothest software flash So ... does anyone know what was likely to have caused the flash to fail both times? I'm contemplating trying it again if I can find out why if failed and fix the problem (I must be a glutton for punishment!!)
Thanks in advance for any help, all gratefully received
I'm guessing as there has been no replies that there is no obvious reason why flashing the Vodafone rom failed. I'm a bit reluctant to give it another go given that I very nearly didn't get the phone working again after my previous attempt so I guess I will have to live without wifi calling for now

severe lag

Hi guys. Hoping yall can help me out. I recently got this on clearance at T-Mobile. It came with 5.0.3 out of the box. I immediately downloaded 6.0 from SamMobile and I installed the upgrade this way.
The phone boots and runs but it is EXTREMELY laggy.
There are things I could do. I could root it and put a custom ROM in there and I assume it will fly. But... As I have a brand new device, i want to make sure that I have a warranty in case there is something wrong with the guts of the device, I don't want to have to send it to Samsung for them to tell me I have no warranty.
So any method that requires root is out of the question. What are my options? Because even if I Odin back to stock, knox would still be tripped thus voiding the warranty.
I have tried booting into recovery and clearing cache. This was no help. Is there anything I can do, or is this an issue with all S6 edges? Is this an issue with dropping snapdragon to only use their processors?
auburn2eugene said:
Hi guys. Hoping yall can help me out. I recently got this on clearance at T-Mobile. It came with 5.0.3 out of the box. I immediately downloaded 6.0 from SamMobile and I installed the upgrade this way.
The phone boots and runs but it is EXTREMELY laggy.
There are things I could do. I could root it and put a custom ROM in there and I assume it will fly. But... As I have a brand new device, i want to make sure that I have a warranty in case there is something wrong with the guts of the device, I don't want to have to send it to Samsung for them to tell me I have no warranty.
So any method that requires root is out of the question. What are my options? Because even if I Odin back to stock, knox would still be tripped thus voiding the warranty.
I have tried booting into recovery and clearing cache. This was no help. Is there anything I can do, or is this an issue with all S6 edges? Is this an issue with dropping snapdragon to only use their processors?
Click to expand...
Click to collapse
I have a stock s6 edge currently and theres no lag at all. I have the exynos processor and its fine. I have used many custom ROMs on this phone a number of times over the year and if anything this has been the one to cause lagging and battery drain.
If i was you i would make sure knox isnt tripped now and send in to t mobile as faultly device. Maybe they will just swap it for another one.
Theres not much you can do without root. Factory reset and wioe cache is about the only thing you can do without root.
callumbr1 said:
I have a stock s6 edge currently and theres no lag at all. I have the exynos processor and its fine. I have used many custom ROMs on this phone a number of times over the year and if anything this has been the one to cause lagging and battery drain.
If i was you i would make sure knox isnt tripped now and send in to t mobile as faultly device. Maybe they will just swap it for another one.
Theres not much you can do without root. Factory reset and wioe cache is about the only thing you can do without root.
Click to expand...
Click to collapse
Thank you for your reply. I have not tried a factory reset yet. Guess this is the next and only other option.
And I'm stoked to see its not an issue with Exynos. However there won't be any others at tmobile. I got the last one in the store. My only other option would be the s7 or s7 edge
auburn2eugene said:
Thank you for your reply. I have not tried a factory reset yet. Guess this is the next and only other option.
And I'm stoked to see its not an issue with Exynos. However there won't be any others at tmobile. I got the last one in the store. My only other option would be the s7 or s7 edge
Click to expand...
Click to collapse
If it was a brand new phone i doubt a factory reset would change anything but give it a go cant do any harm.
callumbr1 said:
If it was a brand new phone i doubt a factory reset would change anything but give it a go cant do any harm.
Click to expand...
Click to collapse
ME either to be honest. I just thought maybe since I updated from 5.0.3 to 6.0.1 that that could of been an issue

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