[Q] Samsung S4 logs - Verizon Samsung Galaxy S 4

Hey guys,
I was wondering what kind of logging the Samsung S4 does and how to access it.
I found some logs once; but I can't seem to get back to the the menu. Only the recovery menu button combo {down volume, home, power}
Also could not figure out how to copy those logs off the device.
Verizon Samsng S4 on Android 5.0.1 (LRX22C)
some back story:
I have Maas360 and a Kiosk policy applied to about 70 devices. Some have been getting stuck in a loop; phone restarts for no reason, stays up for about a minute than reboot.
So I figured I had pushed out a bad policy. I made a new policy minus the changes that correlated to the reboot loops and things seemed to be ok.
Since the phone wouldn't stay on the network long enough to grab the command to remove the bad policy, I wiped the phones with Samsung Kies firmware updater.
But now some of the phones I wiped are back to the reboot loop. This makes me worried since it was a slow burn the last time this happened. First one device than two, than bam! 3rd day 10 devices reboot loop.
thanks guys

Related

[Q] TouchWiz crashed my Tab

I installed the update on a nonrooted galaxy tab 10.1. Now it is stuck trying to reboot. Try to do a factory reset, and it won't work. I would like to root it so I can access some files while i'm traveling. What's the best, quickest option?
I got a problem too
After updating my device and rebooting it, everything seemed to be fine. It turned on, (Samsung GALAXY TAB 10.1) logo appeared, then instead of getting the normal screen all i got was unreadable screen made of small pixels, like an old broken tv. I know the screen is not broken because of the logo at first (which I tried to restart several times and always the logo is fine but what's after the logo is not working) Also I tried plugging in my device later and the battery icon that indicates it's charging when it's turned off is perfectly normal. But I can't seem to use my device or even see the main screen PLEASE HELP!!
Bricked!
Downloaded the TW update this morning, and then attempted to install it immediately. After a couple of minutes, it told me the installation failed and to either contact Samsung or do something with the Kies.
I OK'ed out of the dialogue boxes and then it asked me to reboot. I said 'yes'. When I did, upon it restarting, saw a new Samsung Galaxy Tab 10.1 logo (and the music). Then it went to a scrambled screen and totally unusable Tab.
Called Samsung customer service twice. I was told how to start the Tab in "Manual Mode" (I guess I would call it going into dev or recovery mode). Wiped everything and did a Factory Reset. When I reboot, it hangs on that new logo a little longer, but still is screwed up.
So, while I was on the phone with the second Samsung tech, I realized that this thing was going to have to go to Samsung for repair - so I decided to click around a little. I started the Tab again in Manual Mode, but before I got to the wipe and reset options, I got two icons. One was a Android robot (with the word "Downloading" below it) and the other was a box with an arrow coming out of it next to a smaller android robot. I decided to choose the Robot with the downloading below it.
When I do that, I get to a "ODIN3 Download Mode" screen. From this point, I feel that I am close to being able to restoring the Tab to stock - but I have no idea what to do from here. The screen has some ASCII text at the top left. It says "Connected! Press the [Start] of Odin3!!". There is a large Android robot in the middle of the screen. Below it is "Downloading..." and "Do not turn off target!!".
What can I do to bring my Tab back from the brink? HELP!!!
I have noticed I can plug the Tab into the pc and see what is on the Tab. So, I can still put files ON the Tab and run them from the recovery screen.
thanks in advance!
Kitster

Device Secuirty: Unauthorised actions

Hi there fellow S6 edge owners.
my version of Samsung S6 Edge is Hong Kong's G9250, only got this phone two days, ago, I used to have an HTC One m7 and always rooted with custom roms, but seems like Samsung has done a great job this time, I am going to stick with stock rom for now.
Strange things happened to me after I purchase from the store and with the helpful staff from the samsung store helping me setting up this beauty. Not long later after I walk out of the store the Following message from Security Log pops up: "Unauthorised actions have been detected. Restart your device to undo any unauthorised changes"
So I restart my phone, thinking it's no biggie, but the message would reoccur any time in between 30 to 2 hours, or when I am updating and installing apps as a new phone. I didn't transfer any old contents, nor having install any apk manually. The rom is stock as it can be.
So I factory reset it, and the same message would keep popping up, I scan my phone using the security app and no threats were found, but I had to restart my phone to make the notifications goes away, I start to suspect there might be something wrong with the rom itself or the kernel, so I decide to Factory reset it in under 6 hours of purchase, after booting on and signing in, the message would come up again!!
So I took it to the store, and asked them have they seen this? One of the manager said you need to cleared the app preferences and clear the credentials. I also updated the security policy myself. but still no luck. So they gave me a new one, with in 20 minutes of setting up, the message "Unauthorised actions have been detected. Restart your device to undo any unauthorised changes" Comes up again.
I am just wondering if any other is experiencing any similar issues? This is getting annoying.
same issue
Im having the same issue with Australian stock.
I too am having the same issue on Australian stock. :/
I'm having the exact same issue with Hong Kong stock. Tried everything from reinstalling to clearing the app preferences.
Has anyone found a solution to this annoyance? I don't like these notifications popping up every 5 minutes!!
If youre rooted, Use TitaniumBackup and freeze "SecurityLogAgent"
it'll get rid of those popups
Sent from my SM-G925V using XDA Premium 4 mobile app
Same problem
Norwegian Phone. Same problem. Notification every 5 min or so.
Ekjord said:
Norwegian Phone. Same problem. Notification every 5 min or so.
Click to expand...
Click to collapse
same problem here as well
So, I was faced with the same problem as you all above. I did a bit of research and speculate (I'm still not 100% on this) that this security bug is linked with the keyboard Samsung has preinstalled on the device. Try disabling it, using another keyboard, or just disconnecting it from any network it may use (mainly to update your dictionary regularly.)
What I did exactly:
-Reboot phone into recovery, wipe cache partition, factory reset.
-Start up phone, security threat came after a few minutes, before anything was installed.
-Restarted phone through security to reset kernel
-On startup, disabled keyboard and enabled swiftkey. Scanned, result: secure.
-Enabled keyboard, but disabled all features. No problems. Scanned, result: secure.
-Enabled features one by one, no problems yet. No problems. Scanned, result: secure.
-Reset keyboard settings. Scanned, result: secure. After a few minutes, security was triggered.
As I said, this may or may not be related, but this is the first time I've been seeing my phone as secured since I bought it.
I read somewhere that the problem is known.. and should be fixed in an update...if you are rooted you know what you have to do
Had the very same problem which disappeared with the update to 5.1.1. Have a couple of colleagues who suffered as well as the update cleared it up. Unfortunately from what I've read 5.1.1 kills the prospect of rooting without triggering Knox... Should have done more research before rushing to update...
Cloudyherb said:
Hi there fellow S6 edge owners.
my version of Samsung S6 Edge is Hong Kong's G9250, only got this phone two days, ago, I used to have an HTC One m7 and always rooted with custom roms, but seems like Samsung has done a great job this time, I am going to stick with stock rom for now.
Strange things happened to me after I purchase from the store and with the helpful staff from the samsung store helping me setting up this beauty. Not long later after I walk out of the store the Following message from Security Log pops up: "Unauthorised actions have been detected. Restart your device to undo any unauthorised changes"
So I restart my phone, thinking it's no biggie, but the message would reoccur any time in between 30 to 2 hours, or when I am updating and installing apps as a new phone. I didn't transfer any old contents, nor having install any apk manually. The rom is stock as it can be.
So I factory reset it, and the same message would keep popping up, I scan my phone using the security app and no threats were found, but I had to restart my phone to make the notifications goes away, I start to suspect there might be something wrong with the rom itself or the kernel, so I decide to Factory reset it in under 6 hours of purchase, after booting on and signing in, the message would come up again!!
So I took it to the store, and asked them have they seen this? One of the manager said you need to cleared the app preferences and clear the credentials. I also updated the security policy myself. but still no luck. So they gave me a new one, with in 20 minutes of setting up, the message "Unauthorised actions have been detected. Restart your device to undo any unauthorised changes" Comes up again.
I am just wondering if any other is experiencing any similar issues? This is getting annoying.
Click to expand...
Click to collapse
I am in ontario and i had the edge from a month ago and unfortunately broke it but got a new one last night in the mail and now this issue is happening to me. My first edge ive had for a month has never given me this warning before super annoying and im not reseting a bunch of ****. Was hoping thered be a disable option for the security grrr... i guess hope an update fixes this.

Anyone lend a moment to help me understand what's going on

just got a samsung s4 and eveR since i got it its had issues. Running lollipop 5.0.1 Verizon sim
First, I rooted it successfully
Now I don't have any boot animations , I can't get others to run and now it's just black . Which I don't mind but biggest issue is when I power down it just does a reset and does not shutdown
I removed the super user. Reset my phone. Still no boot animations , also I get a lot of notifications asking for app approval when I press home screen and Google pop ups for permissions
Also. My wifi would not keep a password after a reboot, or I leave the wifi range, every time I need to re enter my 24 digit key
Any help out there for me
My main questions are
Can I get a fresh firmware for a Verizon S4 and get it back on as if it was out of box ?
Any fixes to the wifi issues? All Google searches does not help .
And last if I cannot get a fresh firmware , what do I do about my phone not shutting down and just restarting when I hit shutdown and if I root again , how can I get boot animations running ?
Am I so far down the rabbit hole I hit it with a hammer and send it back for replacement or does anyone have ideas or solutions?
Yes I am a noob a bit , but this isn't my first time rooting a android. Just my first time with so many issues
Thanks for your time reading and replying

How to fix soft-bricked Samsung Galaxy S5 in boot loop

I recently restarted my phone after the battery died, and now everytime it gets to the lock screen, I can unlock it, and it'll function seemingly fine for up to 30 seconds (usually more like 5-10), but then it automatically restarts.
The only apps I've installed since last restarting, maybe a week ago, are FolderSync and Tasker. It's possible I haven't restarted since installing AnyConnect and OpenConnect, although I'm pretty sure I did restart at least once after those, and haven't touched them since. OpenConnect did have some permissions fix item in the settings menu that would supposedly attempt to get it to work on devices where it wouldn't (it didn't work on mine), so that has me suspicious, especially since it seems sometimes these boot loops are related to permissions errors.
I'm running Philz recovery, which I can get into fine. I read about a permissions fix in some recoveries, but Philz (at least mine) doesn't seem to have it.
When the battery died, I was connected to a bluetooth speaker, playing music with Spotify. Not sure if something could have gotten corrupted having it die while the bluetooth connection was active.
It's a T-Mobile S5 and the ROM I'm running XtreSoLite 2.1 Lollipop XXU1BOC7.
Any suggestions for things to check to get it to stop restarting? If I have to wipe it, are there any ways to sort of partially wipe it? Are there a series of things I can try that would go from least extreme (not losing anything) to most extreme (fully re-flashing)? I have been able to open an adb shell and pull everything from internal storage that I don't want to lose.
Thanks in advance for any help.

Galaxy I9515 keeps restarting

Hello guys,
I own my Samsung Galaxy S4 I9515 (Value Edition) for about 2 years and since a few months I've been experiencing annoying issue: phone started to get restarted by itself. Sometimes it restarted just once or twice and started to work for few days, but then it restarted over and over again in the same time, like in the 'restarting loop' so I was not able to launch it in the end. Sometimes, but not always, taking the battery away helped, but few times even this didn't help as so I had to either reset the phone to factory settings (wipe) or even install the official Samsung software from scratch (using Odin for example). After such reinstallation it was working for few hours, but as soon as I managed to install all my apps it started to restart again.
Finally I decided to return the phone to official Samsung store for guarantee repair. First time, they told me the issue doesn't happen in their service so they only reinstalled the software (what I also did myself before). The same day when I got my phone back, I restored my apps from Google Play and it started to be restarting again. Because of that, I return the phone to Samsung again. This time they told me the same, that the problem didn't happen during their tests, but they advised me to buy a new battery as with the current one phone seems not to work correctly. So I bought brand new, original Samsung battery, restored my Google account on the phone again, and... It happened again, phone has restated for 10 times during one hour
Do you have any idea why may this happen? Or how can I check what is happening? Does Android store some logs somewhere to see why it crashes and restarts?
I suspected two things:
1. Memory card - I thought memory card could make it happening, as to Samsung I gave the phone without it, but I tested it yesterday with no sd card and the same happened.
2. Apps - as I mentioned before, every time I reinstall the software I add my Google Account and apps start to be installed from Google Play, and mostly after that phone starts restarting again. But how can I check that which app is causing that? On the other hand it would be weird, as I'm using my Google Account on the other Android phone with the same apps and nothing bad happens.
Maybe you have any other idea, would be appreciated, because neither me nor Samsung official service couldn't solve this issue.
Thank you in advance!

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