No Power, just a light - Verizon Samsung Galaxy Note II

Hi All, I bought a Note II (verizon) on ebay (I know, groan) the owner said it was stuck in a boot loop and couldn't do anything with it. I figured it was just an update gone bad and I could easily fix it by flashing the stock rom back in. However, when I got the phone, it was a completely different story. I can't get it to do ANYTHING! I have tried 2 different batteries, charged them via the phone's USB cord and an outside charger and can't get it to even acknowledge the power button push. If I push the power button and hold it, I get a weak red flash from the led closest to the earpiece (prox sensor or light sensor?) The led will flash on briefly, then off and if I continue to hold the power button, it will flash again after 7 seconds.
Only once in the hundred or so times I've tried to boot this thing up did I get anything, it went to ODIN and asked for a download file, then froze. I had to pull the battery and since, I haven't been able to do anything with it.
The seller contacted me about a week after the auction asking me to wipe his old files from it if I got it working, I told him of the problem and he said he didn't have that problem and when it left his hands it was still powering up but getting stuck in a boot loop. Did I blow $50 on a dead phone? Any tricks I can try?

Related

Sudden crash and won't turn on

I've had this phone for 2 months.
I started up dead space, had wifi on and it was downloading the game data.
left the room to clean the kitchen (maybe 20 mins) when I came back the phone wouldn't unlock
pulled the battery and turned it on, phone booted but wouldn't get past the initial samsung logo.
after that it wouldn't turn on at all
I pulled the battery, left it for a few mins, put it back in, tried booting up, tried getting to recovery, download mode, tried removing sim and sd card
is this an issue other people have had? am i screwed? i left it plugged in w/ the battery in on the off chance it didnt have enough charge or something. but the battery logo isn't coming up
Try charging phone for an hour or so.
Question: when you connect your phone to the pc, any reaction on the pc side? Is Odin recognizing the phone?
If you can't get into download mode by holding down home+volume down+ power at the same time, you can buy a usb jig (or make it your self it's not that hard)
Just google for usb jig.
Other than that. I have no idea.
Good luck to you dude.
Sent from SGS II Running CriskeloRom V34.
no reaction anywhere. the battery animation isn't displayed when plugging in either.
can't get into download mode to use odin. i ordered a usb jig (figured it would be good to have it anyways)
the phone is currently plugged in, the battery feels slightly warm but it still wont turn on. i'm hoping it is a faulty battery.
my plan is to go to a phone shop tomorrow and ask to borrow a battery just to see if it will turn on, if not ill try a repair shop. if not that, then i'll start complaining about my warranty to the international seller i got it from on amazon.
Sorry to hear that.
Good luck.
hi if u have a tester test the voltage on the battery -/+ for dc voltage if it's zero u need to shock the battery.
i brought it in to bell and asked to use a spare battery. the girl took it right out of her phone and put it in mine, tried to turn it on, nothing. no download, no recovery, no reaction whatsoever except for a slight warming around where the camera lens is if you hold the power button for a long time.
looks like it's fried. i really hope I can get a return with the amazon seller. i've only had it 2 1/2 months

[Q] Rezound dead?

Hello!
Earlier tonight I received a text message and then my phone died - I knew the battery was nearly dead.
When I plugged it in, nothing happened - no orange LED like usual.
I let it sit for a while and still nothing.
Eventually I pulled the battery and put it back in and still won't power on.
Pulled the battery again (left it out), left the back cover off, and then plugged in the power.
After about 2 seconds the orange LED comes on for about 4 seconds and then turns off <---I've not seen any other posts mention this.
The phone will not boot still though - tried holding down power for 60 seconds, and even tried in conjunction with volume up and volume down.
The screen remains black, no vibration, no HTC logo .. nothing.
My wife has the same phone, so I put her battery in mine and it still will not boot.
My phone is NOT rooted or modified in any way (using stock VzW rom)
The screen is cracked but it's been that way for months and I've had an Otterbox on it ever since (go figure .. should have had one before it got broken). It's been working fine. It has not gotten wet today, or been sat on, or dropped or even looked at funny.
The phone is out of warranty and I do not have VzW accidental coverage.
Are there any more tricks to try, or should I go to the store tomorrow?
Thanks!
I am going to plug it into the computer and see if ADB will see it, but my assumption is no.
I'm thinking maybe the processor died... ???
I know if a PC processor dies then nothing happens when trying to boot .. no post beep or video.
CinRyan said:
Hello!
Earlier tonight I received a text message and then my phone died - I knew the battery was nearly dead.
When I plugged it in, nothing happened - no orange LED like usual.
I let it sit for a while and still nothing.
Eventually I pulled the battery and put it back in and still won't power on.
Pulled the battery again (left it out), left the back cover off, and then plugged in the power.
After about 2 seconds the orange LED comes on for about 4 seconds and then turns off <---I've not seen any other posts mention this.
The phone will not boot still though - tried holding down power for 60 seconds, and even tried in conjunction with volume up and volume down.
The screen remains black, no vibration, no HTC logo .. nothing.
My wife has the same phone, so I put her battery in mine and it still will not boot.
My phone is NOT rooted or modified in any way (using stock VzW rom)
The screen is cracked but it's been that way for months and I've had an Otterbox on it ever since (go figure .. should have had one before it got broken). It's been working fine. It has not gotten wet today, or been sat on, or dropped or even looked at funny.
The phone is out of warranty and I do not have VzW accidental coverage.
Are there any more tricks to try, or should I go to the store tomorrow?
Thanks!
I am going to plug it into the computer and see if ADB will see it, but my assumption is no.
I'm thinking maybe the processor died... ???
I know if a PC processor dies then nothing happens when trying to boot .. no post beep or video.
Click to expand...
Click to collapse
Try charging the battery on your wifes phone then turning yours on and see if it works if the processors dead like you assume then well R.I.P Rezzy if you call verizon they will tell you to do a factory reset from the recovery maybe you could try that

Bricked or power button trouble?

A few days ago I looked at my phone and the 'Device Options' menu kept appearing over and over as if someone was holding the power button down. I managed to turn off the phone and since then I haven't been able to get it to reboot. The phone will boot to either the 'SAMSUNG' or 'Samsung Galaxy SIII' logo screens and then the screen goes blank. I can occasionally get the phone to start booting into recovery mode but it turns off before getting to the menu, same thing with download mode. This seems to be getting worse as well, as the first few times I tried to get to recovery mode I could at least get to the menu before it turned off.
The phone will not charge either. I can get the charging indicator (red LED) to come on if I remove battery, plug in USB cable then reinsert battery. However, the battery does not actually get a charge when I do this.
I have tried swapping in fresh batteries, removing SD card, removing SIM card with no effect. I tried taking the phone apart and I can't see any problems with the power switch.
Any ideas on what is going on? I am two months out of warranty. I have ordered a USB jig since I thought it was bricked from a firmware/software issue but now I am wondering if it is actually a power button problem.
The phone is a Rogers Galaxy SIII, not rooted, running stock firmware.
Thanks.

Never powered on

Just got my z2 tablet out of the box, tried powering it on, nothing. I figured I needed to charge it, fine, plugged it in, I get the red light in the top right corner, let it charge for a few hours. Tried powering it on, nothing happened. Tried holding down power+volume up for 10+ seconds, no vibrations no nothing. Tried pressing the red switch where the microsd card is, nothing.
Did I just get a dud unit? Am I going to have to wait a few weeks as it gets returned and another one is sent?
style2burn said:
Just got my z2 tablet out of the box, tried powering it on, nothing. I figured I needed to charge it, fine, plugged it in, I get the red light in the top right corner, let it charge for a few hours. Tried powering it on, nothing happened. Tried holding down power+volume up for 10+ seconds, no vibrations no nothing. Tried pressing the red switch where the microsd card is, nothing.
Did I just get a dud unit? Am I going to have to wait a few weeks as it gets returned and another one is sent?
Click to expand...
Click to collapse
If u dont want to take it back and geta replacement I suggest trying to connect it to flashtool via pc and download a. Ftf file and flash it holding volume down and putting USB in if theres no connection to the pc then you might just have to get a replacement tab
Thanks for the reply. Ended up just sending it back, didn't want to mess with flashing for fear of something voiding warranty.

S6 - Bricked - Black screen and Solid White LED

Hello, friends
Out of the blue, my S6 Edge tried to restart, but got stuck in a loop at the Samsung Logo. One or two times it went to "insert pin" and then restarted again. I tried to Force Restart and it didn't solve the problem.
After a few tries, I managed to wipe the cache partition. Now it's simply bricked with a black screen and a Solid White LED. I can't restart it, enter download mode or safe mode or anything. Odin doesn't recognize it at all. Is there anything I could try?
The phone is not rooted.
nclsamy310 said:
Hello, friends
Out of the blue, my S6 Edge tried to restart, but got stuck in a loop at the Samsung Logo. One or two times it went to "insert pin" and then restarted again. I tried to Force Restart and it didn't solve the problem.
After a few tries, I managed to wipe the cache partition. Now it's simply bricked with a black screen and a Solid White LED. I can't restart it, enter download mode or safe mode or anything. Odin doesn't recognize it at all. Is there anything I could try?
The phone is not rooted.
Click to expand...
Click to collapse
Hold only vol down + power for 20 seconds. Does the screen go off? Its not bricked otherwise you wouldnt even have the led lit. Theres hope
callumbr1 said:
Hold only vol down + power for 20 seconds. Does the screen go off? Its not bricked otherwise you wouldnt even have the led lit. Theres hope
Click to expand...
Click to collapse
Thank you! Tried it. Doesn't work. It's beyond my understading why would it behave this way after I managed to clear the cache. At least before that it went into download mode or safe mode. I still suspect a software issue.
nclsamy310 said:
Thank you! Tried it. Doesn't work. It's beyond my understading why would it behave this way after I managed to clear the cache. At least before that it went into download mode or safe mode. I still suspect a software issue.
Click to expand...
Click to collapse
So vol down + home + power will not get you to download mode?
How about recovery? Vol up + home + power?
This happened to me before and the way i got out of it was hold only vol down + power as soon as the screen went off completely (no led lit) switch to download mode combo.
Tried both of the commands. They didn't work. I will let it drain the battery completely and then see what happens.
nclsamy310 said:
Tried both of the commands. They didn't work. I will let it drain the battery completely and then see what happens.
Click to expand...
Click to collapse
Keep me posted
nclsamy310 said:
Tried both of the commands. They didn't work. I will let it drain the battery completely and then see what happens.
Click to expand...
Click to collapse
reminds me of the bad emmc memory like the note 4s had.
some times completly letting the battery drain can fix it being "stuck". then recharge for 20 min or so then trying to turn on.
if u plug it into pc does it reconize anything in device manager
even unknown device or descriptor failed anythiing at all?
This morning the LED was off, so I tried to recharge it. Nothing happens. Also, the PC doesn't detect it at all. I think it's safe to assume I need a new phone. Too bad...at least if I was able to recover the data on this.
nclsamy310 said:
This morning the LED was off, so I tried to recharge it. Nothing happens. Also, the PC doesn't detect it at all. I think it's safe to assume I need a new phone. Too bad...at least if I was able to recover the data on this.
Click to expand...
Click to collapse
you can thank sammy for no ext sd card for that one or more than likely pics would be on sd
now one last sollution is to try buying a cheap battery my note 5 had a issue it shut of one day and wouldnt do nothing i understand ures was blinkik and trying at least
so its a leap but last resort
same problem here started over a week ago - samsung S6: black screen, constant white led. tried all variations of resetting with buttons. over a year ago i replaced the battery, and its been fine since. when this no boot issued happened i also tried changing the battery to a known good one. on inserting a battery and then pressing the power button the indicator led will go to green for less than a second before changing to constant white, and it stays that way no matter what until the battery is drained or the battery is removed. Strange thing is there is no information from samsung on what this behaviour means, but I've come across dozens of other S6 owners on the web with the same problem, so this is obviously diagnostic behaviour designed by samsung - but no info from samsung. the phone has never been damaged or watered or rooted so I'm at a loss.
Confirmed diagnostics:
The phone will respond to the power button and attempt to turn on
The phone will charge a battery, so the charging circuits and battery circuits are working.
The phone does not get picked up by a Windows 10 PC with Kies installed in any state - other samsung phones get picked up no problem.
Same here
I have the same symptoms. When I hild the vol up+home+pwr I get a green let for 1/2 sec then white. No other combinations do a thing. I swapped the battery for a new one. No luck.
Mine started a few days ago. The phone was 50% charge and i plugged it in for two hours. Came back and it had a solid red led. After a few hours the red light went off. It was then 100% unresponsive. I then took it apart and disconnected the battery. When I reconnected it, it started to do the white let thing described above
athcliath said:
same problem here started over a week ago - samsung S6: black screen, constant white led. tried all variations of resetting with buttons. over a year ago i replaced the battery, and its been fine since. when this no boot issued happened i also tried changing the battery to a known good one. on inserting a battery and then pressing the power button the indicator led will go to green for less than a second before changing to constant white, and it stays that way no matter what until the battery is drained or the battery is removed. Strange thing is there is no information from samsung on what this behaviour means, but I've come across dozens of other S6 owners on the web with the same problem, so this is obviously diagnostic behaviour designed by samsung - but no info from samsung. the phone has never been damaged or watered or rooted so I'm at a loss.
Confirmed diagnostics:
The phone will respond to the power button and attempt to turn on
The phone will charge a battery, so the charging circuits and battery circuits are working.
The phone does not get picked up by a Windows 10 PC with Kies installed in any state - other samsung phones get picked up no problem.
Click to expand...
Click to collapse
I have one that behaves exactly the same I changed the battery and didn't make any difference. my next step is to replace power management chip. I'll let you know.
Any luck on this?
Mine has been like this for a couple months, kind of gave up on it, but decided to give it a go again!
Same problem here, just happend after switching the battery. Anyone have solved this?
I found a kinda solution, plug your charger in and charge past 30% then unplug charger. then use just vol down and power button for 7-10 seconds, after 7-10 seconds just release the power button while still holding vol down button until you see samsung logo, you can tell if you did it wrong by the solid led being back on, repeat until success, once you have it on do NOT press the power button or it will RESET back to solid led/black screen.
I have the same problem with my s6 active and similar story to dbeeheim. Has anyone fixed this? And can anyone confirm that enzo13's solution works?
Much thanks in advance!!
i have same problem!
Suddenly my S6 dead, battery was ~80%, no charge
yesterday i try to change battery, after that if push power button, LED small light comes but in white with purple, then stuck. (it's small Notifications LED)
and i chnge the screen, but no more than white/prople LED.
(no any thing on screen, always black..)
what is the problem?
i think it's battery because it last month didn't work good, and it's old 3years battery.. but no idea..
Hello guys my Samsung S6 sm-g920f has the solid white led and black screen. Really no fixes?
thank you
Same issue
I have the exact same issue. My Galaxy S6 Edge (G925F) suddenly died and won't get past the 'Galaxy S6 Edge Powered by Android' screen.
I am unable to reach the recovery options. I've tried flashing two different stock ROMs with Odin which succeed but without successfully turning on my phone. I've also tried flashing TWRP with success in Odin but it won't get past the 'Powered by Android' screen before turning off after +-4 seconds. The white LED is on even when the screen is black.
Just had this same issue, my battery died and I forgot to charge my phone overnight, woke up and it would not turn on, black screen. I did manage to replace the battery and do several diagnostic tests on it. My battery was receiving about half the power output it should be (this is normal it's a 4.5yo phone) and when I replaced the battery with a new one, it did not turn on. With wireless charging I can tell I am receiving a charge and with standard I can not. The screen does not indicate it is charging with either method but my wireless charging pad lights up indicating my phone is being charged. I think it may be the processor or screen itself. This really sucks because I lost all my data on my phone and data recovery can be over $500

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