My Galaxy s6 edge has a weird display issue. Whenever I watch a video that involves a night time scene or a very dark scene there are blotches of black. It makes the video look 8 bit or like watercolor. its especially noticeable when I watch it in a dark room at night with no lights on. There's weird distortion effect. i was wondering if I have a defective display or not.
What is the source
There's a YouTube video titled The Dark Knight The Joker's Last Scene (HD). I can really see the problem in that video. Sorry I can't just link it, since I'm a new member and can't post link. Skip to 2:20 minute mark.
try youtube other hd videos and see.
I've noticed the same issue. Albeit not as consistently. Has happened to me with a couple of videos, where I'd got black blotches with dark/night scenes. Again, it hasn't been consistent. Cannot figure out why. Checked the same scenes on my laptop, and there weren't any problems whatsoever.
This is a common aspect of AMOLED screens to have ink type blotches. Search the older Note 1 2 & 3 forums and even S3 for that matter. These were very common and its not an issue unless you are being over sensitive about it. I think the display curve is to be blamed right now for not being able to reduce this issue to the bare minimum in phones like Note 4 and even the normal S6. But hey, again its not an issue and we should be able to live with it.
kevinthe said:
My Galaxy s6 edge has a weird display issue. Whenever I watch a video that involves a night time scene or a very dark scene there are blotches of black. It makes the video look 8 bit or like watercolor. its especially noticeable when I watch it in a dark room at night with no lights on. There's weird distortion effect. i was wondering if I have a defective display or not.
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Did you find a workaround for the display issue??
Hi, I have the same issue too. What did you do. Did you send for repair and what they said
PetarNikolaev said:
Hi, I have the same issue too. What did you do. Did you send for repair and what they said
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Their reply made me mad. According to them the blotched display is actually a "feature" of my phone. They wouldn't even address this issue as many phones are suffering from it.
chitranshagarwal2000 said:
Their reply made me mad. According to them the blotched display is actually a "feature" of my phone. They wouldn't even address this issue as many phones are suffering from it.
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Yes, I talk with Samsung employee and he told me that it's something like feature. I don't know what is with s7 edge. Does the new model have the same issue ?
PetarNikolaev said:
Yes, I talk with Samsung employee and he told me that it's something like feature. I don't know what is with s7 edge. Does the new model have the same issue ?
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I don't know about S7. But my video playback is certainly ruined.
I think i am just gonna report to consumer court now
Related
Is anyone else experiencing poor black to gray transitions on this device? I noticed it on wallpapers and photos last night when I was playing around, so I tried it on a netflix video and it was terrible.
Stargate Continuum has an initial starfield scene just after the MGM lion where you get the full effect of the issue. I find it much harder to notice under lit conditions, but in a dark room it is absolutely terrible. I compared it to my infuse and the infuse looked perfect.
Known issue, apparently software not hardware.
The Note does not render black levels properly due to bad gamma calibration (or I think that's how supercurio describes it). At some level, instead of showing proper gradients of black levels, it just goes completely black. So this is why you see this drastic drop off and get the blocky black pixelation in dark scenes.
Ways to alleviate the symptoms for now is to use higher resolution videos (i.e., 1080p), to use movie mode, and to use a higher screen brightness ( 60 and up I think).
It's one of the downsides of the Note for now.
i noticed that when i was watching videos..
It's a well documented problem on the International version of the Note. I'd be curious to see how widespread this is on the AT&T Note.
http://forum.xda-developers.com/showthread.php?t=1430847
http://forum.xda-developers.com/showthread.php?t=1344714
http://forum.xda-developers.com/showthread.php?t=1336187
Ngambek2003 said:
It's a well documented problem on the International version of the Note. I'd be curious to see how widespread this is on the AT&T Note.
http://forum.xda-developers.com/showthread.php?t=1430847
http://forum.xda-developers.com/showthread.php?t=1344714
http://forum.xda-developers.com/showthread.php?t=1336187
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its not just an issue with the note. seems to be common on most current gen galaxy phones
I read the threads posted above and some people are saying they replaced the phone and the new one is much better, while others are confident it software related...grrr. I am glad I got the black tie in case it turns out to be hardware down the road.
I have the same issue. So no need to return it for a new one?
Sent from the Almighty Note!
Having played with my S III for a day now, I've been mighty impressed by the vibrancy and contrast of the screen, however, during the evening, when the lights were off, I couldn't help but notice something peculiar.
To be clear, I have no clear dead or stuck pixels and the issue occurs when the device is on, displaying a black screen (though I first noticed it in video playback that had black borders). I'm unable to capture a shot so I'll explain this as best I can.
When on a black screen, there is a faint glow, when looking closely, there are patches of very dark segments throughout the screen that are true black, as opposed to the general glow of the device.
Does anyone else experience this? Is it normal?
Many thanks
Do they look like black splotches that can only be seen when viewing a black screen.in the dark? That sounds like the same problem all vitas have, something that is unfortunately a side effect of oled screens. My current phone, a samsung wave, doesn't have this issue though I've read that some other phones like previous galaxy s models produce the same problems. Bummer if that's it since I hated it in the vita
Scribe said:
Having played with my S III for a day now, I've been mighty impressed by the vibrancy and contrast of the screen, however, during the evening, when the lights were off, I couldn't help but notice something peculiar.
To be clear, I have no clear dead or stuck pixels and the issue occurs when the device is on, displaying a black screen (though I first noticed it in video playback that had black borders). I'm unable to capture a shot so I'll explain this as best I can.
When on a black screen, there is a faint glow, when looking closely, there are patches of very dark segments throughout the screen that are true black, as opposed to the general glow of the device.
Does anyone else experience this? Is it normal?
Many thanks
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Yup its on all amoled devices starting from sgs 2 but its less on some and more on others but still I don't think it hinders usage of the mobile
I have this too and find it quite annoying (even though you barely see it, only when displaying a black picture and in dark environment).
Would be interesting to know whether really all S3s have that.
Arg, curses! Yeah I didn't notice it on my SII which is why it was such a shock on the SIII. It's only noticeable in a pitch black room but sadly now I know it's there I fear I'm going to be picky
I hope it's not the same problem existed on all galaxy tab 7.7 models which you could see circles and spots on a dark background in a very dark room. My nexus s and sgs2 didn't have it but it was so annoying (for me) on tab 7.7 which I returned it and never got another one. Take a look at this thread: http://forum.xda-developers.com/showthread.php?t=1463622
I hope it's not on all models of sgs3,I'm planning to get the 64gb model...
NeXusS i9020T - Slim ICS V3.8 - Matr1x V19.5
Speculation and more speculation... for once I would enjoy if people posted some evidences when complaining about an issue with this phone..
had this uneven black and white patches in my sgs2. it didnt bothered me much frankly
I'm wondering if this is due d
To the difference between amoled plus and amoled(pentile)....pentile screens can look blotchy, more so than the amoled plus screen
From my nexus tappin the talk
<edit post successful>
What is so annoying about it ? I bet that no one is looking at a black screen for more than a few seconds in a completely dark environment.
Try this: light up a few pixels on the screen and tell me if you still see the patterns. I bet you don't! S2 has the same "problem" and the thing is that if you switch to landscape the patterns dissapear and re-align. I guess it's how the amoleds work.
LeviathanPT said:
Speculation and more speculation... for once I would enjoy if people posted some evidences when complaining about an issue with this phone..
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If you check the pics in the thread I posted you can see many pics of the problem on tab 7.7. It needs a DSLR with good exposure abilities to make the problem viewable on a pic ( though it is noticeable with the eye in the aforementioned situation ). If the problem is as widespread as it was on tab 7.7 this thread will be explode with pictures and complaints. *fingers crossed* that's not gonna happen hopefully.
blueseeker said:
What is so annoying about it ? I bet that no one is looking at a black screen for more than a few seconds in a completely dark environment.
Try this: light up a few pixels on the screen and tell me if you still see the patterns. I bet you don't! S2 has the same "problem" and the thing is that if you switch to landscape the patterns dissapear and re-align. I guess it's how the amoleds work.
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If the issue is as bad as it was on tab 7.7 it is noticeable on any "dark" background, not only completely black backgrounds, like when you're viewing a dark pic or during dark scenes in a video or movie, I could even notice it in TW Settings.
NeXusS i9020T - Slim ICS V3.8 - Matr1x V19.5
Po0yAn said:
If you check the pics in the thread I posted you can see many pics of the problem on tab 7.7. It needs a DSLR with good exposure abilities to make the problem viewable on a pic ( though it is noticeable with the eye in the aforementioned situation ). If the problem is as widespread as it was on tab 7.7 this thread will be explode with pictures and complaints. *fingers crossed* that's not gonna happen hopefully.
NeXusS i9020T - Slim ICS V3.8 - Matr1x V19.5
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I think this is still the sgs3 forum, want I need is proof of those issues on a sgs3..
Have the black blotches on my samsung infuse
Sent from my Samsung Infuse running AOKP.
LeviathanPT said:
I think this is still the sgs3 forum, want I need is proof of those issues on a sgs3..
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I can assure you, I have this problem on my sgs3. Will be difficult to "prove" though as making a picture of it should not be easy.
I have it too. Not too much but they are.
Sent from my GT-I9100 using Tapatalk 2
Same.. Noticed it last night in the dark. Did not have it on my s2. Guess i wasn't so lucky this time
Scribe said:
Having played with my S III for a day now, I've been mighty impressed by the vibrancy and contrast of the screen, however, during the evening, when the lights were off, I couldn't help but notice something peculiar.
To be clear, I have no clear dead or stuck pixels and the issue occurs when the device is on, displaying a black screen (though I first noticed it in video playback that had black borders). I'm unable to capture a shot so I'll explain this as best I can.
When on a black screen, there is a faint glow, when looking closely, there are patches of very dark segments throughout the screen that are true black, as opposed to the general glow of the device.
Does anyone else experience this? Is it normal?
Many thanks
Click to expand...
Click to collapse
Yes, had the same problem: http://forum.xda-developers.com/showthread.php?t=1686633
lostsoul said:
Yes, had the same problem: http://forum.xda-developers.com/showthread.php?t=1686633
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Click to collapse
so your exchanged model doesn't have this issue? See at least we can be sure that it's not effected all the models like it was on tab 7.7?
NeXusS i9020T - Slim ICS V3.8 - Matr1x V19.5
It's impossible to see in the light/day time.
You need a pitch black room, with screen test app turn to black screen,,,slowly the wriggly lines and patches will show up. It is annoying yes - 2 phones were exactly the same defects. Each phone had it's own wriggly lines etc.
Tried to take a picture but it's nearly impossible.
Not sure if its me trying to adjust to the S6 Edge screen coming from a HTC One M7 or what but boy why is the screen brightness bad on the S6 Edge? Thought Samsung got better with these screens, I compared my S6 Edge with my mom's S5 and her phone was noticeably brighter, how?! Also, I saw reviews saying that under direct sunlight, the screen brightness can go pretty high and I tested it putting a flash light onto the sensor and wow did it make a difference, why can't we have that high of a brightness on this beautiful phone all the time?! sorry if this offends some people, just very disappointed with the brightness on this phone ugh.
Not sure what's going on for you, Im on auto but the slider is the lowest it can go and it's bright enough for everything except strong sunlight when I had to move the slider up a bit. The screen is bright, perhaps a setting or software bug?
Well now something is up. So I'm not even using auto brightness and the screen goes brighter in lighted areas and then dims when I'm outside at night, is this normal?
NumairRana said:
Well now something is up. So I'm not even using auto brightness and the screen goes brighter in lighted areas and then dims when I'm outside at night, is this normal?
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Do you have adaptive display set? This could be whats changing the contrast etc even though you don't have auto set.
I'm hoping that the custom based TW gets rid of the brightness lock or whatever Samsung tough was smart to do lol
wide spread issue right now...http://forums.androidcentral.com/sa...-auto-brightness-issues-strange-glitch-5.html
I sent this video to the Samsung assistance in NL (where I bought the phone). They replied that they were not able to see the youtube video!! How can we expect they fix this bug if they are not even able to watch a simple video of youtube...are they monkeys or what at the Samsung customer care??
mercuryzzz said:
I sent this video to the Samsung assistance in NL (where I bought the phone). They replied that they were not able to see the youtube video!! How can we expect they fix this bug if they are not even able to watch a simple video of youtube...are they monkeys or what at the Samsung customer care??
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Let me tell you one thing. Samsung care or services or whatever they do are crap. They will try to find as much freaking way possible to avoid helping/exchage/repair. My device have camera blur issue ( when zoomed in ) yes zoomed in will blur but the blur is crap. Even my old note 3 can take sharper picture when zoomed in. My usb port is out of position and the separate plastic coating around it is broken. Regarding all these issue, Samsung said to me that it is not an issue and just minor and it can't claim for repair or exchange. Screw samsung in customer care. Their phone is great if you get a perfectly well builded phone. If your phone happen to have problem, you are gonna have painful days.
bibiner said:
Let me tell you one thing. Samsung care or services or whatever they do are crap. They will try to find as much freaking way possible to avoid helping/exchage/repair. My device have camera blur issue ( when zoomed in ) yes zoomed in will blur but the blur is crap. Even my old note 3 can take sharper picture when zoomed in. My usb port is out of position and the separate plastic coating around it is broken. Regarding all these issue, Samsung said to me that it is not an issue and just minor and it can't claim for repair or exchange. Screw samsung in customer care. Their phone is great if you get a perfectly well builded phone. If your phone happen to have problem, you are gonna have painful days.
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No problem. The phone is 850 euro, I returned and I didn't loose anything. Maybe I will in a month of so buy it again if it is solved. If there is any other issue, no problem, you have 14 days to return it.
NumairRana said:
Not sure if its me trying to adjust to the S6 Edge screen coming from a HTC One M7 or what but boy why is the screen brightness bad on the S6 Edge? Thought Samsung got better with these screens, I compared my S6 Edge with my mom's S5 and her phone was noticeably brighter, how?! Also, I saw reviews saying that under direct sunlight, the screen brightness can go pretty high and I tested it putting a flash light onto the sensor and wow did it make a difference, why can't we have that high of a brightness on this beautiful phone all the time?! sorry if this offends some people, just very disappointed with the brightness on this phone ugh.
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I have the same problem I only noticed when I put my s6 edge next to regular s6 on max brightness the s6 screen is brighter, but when I turn on and off the auto brightness on the s6 edge the problem goes away till i lock the phone and it dim again, it's software bug, samsung too busy making money right now so it will take them min to get update fix.
Did android 5.1.1 update solve the brightness bug? I mean this seems really a huge bug how is it possible that samsung didn't come out with a solution yet?
Disable the power saving mode then
retry
Sent from my SM-G925F using XDA Free mobile app
dr.Y.Z said:
Disable the power saving mode then
retry
Sent from my SM-G925F using XDA Free mobile app
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Absolutely not. It's the first thing everybody disabled. It's not related to that. It's a bug of the s6 edge still not solved.
The Trivo guy said its a software issue. He said in a post somewhere that he installed the galaxy S6 ROM and the brightness issue was fixed. Hope its juts a software bug. Fingers crossed
http://forum.xda-developers.com/showthread.php?t=3139754
Hey Im having the problem in the video but opposite, I have a case that goes over my screen kind of like a wallet case with a see through window so I can see .Estates I get, anyways when the case is open (brightness auto is off and turned all the way up) it's dimmed, but when I put the case over the screen it because full brightness again? Is this the same glitch going on or do I need to fix something?
just go to setting/ then > Display & finally under brightness scrollbar turn off > Auto adjust brightness. Hope everything shinning again……..
Hi guys,
I haven't really seen much feedback from others regarding this problem and I am quite surprised to be honest. I've ordered my s6 edge 2 weeks ago and have been using it for a week without noticing anything.
I've read through some article a few days ago before going to sleep and noticed a terrible pink hue in the bottom half of the screen. I didn't see the problem when I was using the phone in daylight and with the brightness quite high.
So I've ordered a replacement straight away, which came in yesterday.
The screen which I got on the replacement is completely pink, its even worse than the one I already had. Now I was wondering if I just got so unlucky, but I've had 2 friends at work compare their screens to mine (one of them have the regular s6, the other has an edge) and they the exact same issue as mee, although the pink hue is near the top in the s6.
This is a dealbreaker for a phone this expensive in my opinion... If you don't see it thats fine, but once you notice it it gets really annoying.
I've uploaded a short video with the first s6 edge I got, the replacement and my note 4 to show you the issue:
https://youtu.be/ob_5RjF4lPU
The note 4's screen is basically the same resolution and technology and its flawless. I don't know if this is some kind of manufacturing or quality control problem but I think samsung should sort it out.
The version I've got is the s6 edge gold platinum with 32 gb of memory. I would like you guys to take a lok at your screen and let me know if you got the same thing.
The best way to do so is to set it to a decent brightness level, screen mode to go for is "basic" and look at it in the dark, on a plain white background or with some text like I did.
Thanks for helping out!
Unfortunately I'll be returning both of these phones for now and I'll either wait for some later production or have a look at the note 5 or s6 edge plus...
han4mi said:
Hi guys,
I haven't really seen much feedback from others regarding this problem and I am quite surprised to be honest. I've ordered my s6 edge 2 weeks ago and have been using it for a week without noticing anything.
I've read through some article a few days ago before going to sleep and noticed a terrible pink hue in the bottom half of the screen. I didn't see the problem when I was using the phone in daylight and with the brightness quite high.
So I've ordered a replacement straight away, which came in yesterday.
The screen which I got on the replacement is completely pink, its even worse than the one I already had. Now I was wondering if I just got so unlucky, but I've had 2 friends at work compare their screens to mine (one of them have the regular s6, the other has an edge) and they the exact same issue as mee, although the pink hue is near the top in the s6.
This is a dealbreaker for a phone this expensive in my opinion... If you don't see it thats fine, but once you notice it it gets really annoying.
I've uploaded a short video with the first s6 edge I got, the replacement and my note 4 to show you the issue:
https://youtu.be/ob_5RjF4lPU
The note 4's screen is basically the same resolution and technology and its flawless. I don't know if this is some kind of manufacturing or quality control problem but I think samsung should sort it out.
The version I've got is the s6 edge gold platinum with 32 gb of memory. I would like you guys to take a lok at your screen and let me know if you got the same thing.
The best way to do so is to set it to a decent brightness level, screen mode to go for is "basic" and look at it in the dark, on a plain white background or with some text like I did.
Thanks for helping out!
Unfortunately I'll be returning both of these phones for now and I'll either wait for some later production or have a look at the note 5 or s6 edge plus...
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Click to collapse
Back when the phone was first released (April), there was plenty of discussion on this. It is a quality control issue.
Snowby123 said:
Back when the phone was first released (April), there was plenty of discussion on this. It is a quality control issue.
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Yeah I understand that, but its almost august now and they still haven't sorted it out. Its a shame.
han4mi said:
Yeah I understand that, but its almost august now and they still haven't sorted it out. Its a shame.
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Totally ?
So I currently own a Tab S4, Note 10+ and Note 8 and I've been impressed with the AMOLED screen. Today I got a Tab S6 and I'm severly disapointed by the screen quality. Compaired to the other AMOLED displays, this looks like an old LED panel, pretty bad quality no deep blacks, low contrast and the same image looks totally different over the two Tab screens. Additionally, when something comes up that blurs the background, the effect is more like a severly reduced pallet count rather than the normal blurring effect.
Is this normal for the Tab S6 or is this a bad unit?
I've also had trouble with the under screen finger print scanner not registering fingerprints, so I'm thinking faulty...
I haven't had any problem with the screen nor the fingerprint. Might be a bad unit.
No problems with mine...Everything looks great. Just a thought...When I first got mine up and running it looked a little dim as you describe. I went into the settings and put it on vivid and it lit up and was a totally different look. But if that don't help then probably a faulty screen.
Come from the tab s3 have an s10 plus as my daily phone looks just as good as the s10 plus in my opinion.
Nope it isn't
I did try that, but even with vivid on it still looked washed out
undergrid said:
I did try that, but even with vivid on it still looked washed out
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Yeah sounds like a bad screen....I would take it back.
The quality control is awful, I've had three which I've returned due to uneven black levels.
Samsung are obviously aware of the issues with the displays but they don't care because many users just don't complain about it, or don't know what to look for.
Apparently there are a lot of people having uniformity issues with their devices and there doesn't seem to be one free of defects. As always it's the OLED lottery! Exchange until you're satisfied.
Shocky2 said:
The quality control is awful, I've had three which I've returned due to uneven black levels.
Samsung are obviously aware of the issues with the displays but they don't care because many users just don't complain about it, or don't know what to look for.
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Click to collapse
We are all techies in this forum the average user would probably not even notice if the backlight was uneven especially if they have come from an old non OLED device I think that's probably part of the issue
Jeffro64 said:
No problems with mine...Everything looks great. Just a thought...When I first got mine up and running it looked a little dim as you describe. I went into the settings and put it on vivid and it lit up and was a totally different look. But if that don't help then probably a faulty screen.
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Totally different look that gnus hooked people up on, and milliards of nobbs saying that amoled is way superior tehnnologi. Now it decided to turn around and present natural colour palette (with uneven wrinkled display to boot), i agree that it can be not so good to look at it after vivid
Shocky2 said:
The quality control is awful, I've had three which I've returned due to uneven black levels.
Samsung are obviously aware of the issues with the displays but they don't care because many users just don't complain about it, or don't know what to look for.
Click to expand...
Click to collapse
Im in the same position as you and I already bought 3 Tablets that had unsatisfying black levels. I feel bad for buying and returning them and I am asking myself if I should keep trying or just give up.
The OLED display on my note 8 looks so smooth and even. I wish I would find a similar tablet display.
Did you finally find a unit of the Tab S6 that has perfect blacks ?
Rapidfire93 said:
Im in the same position as you and I already bought 3 Tablets that had unsatisfying black levels. I feel bad for buying and returning them and I am asking myself if I should keep trying or just give up.
The OLED display on my note 8 looks so smooth and even. I wish I would find a similar tablet display.
Did you finally find a unit of the Tab S6 that has perfect blacks ?
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Click to collapse
Unsatisfying black levels? How is this possible? Black should be totally black LOL xD
Do you mean the grey color or something near black? Or you guys really talk about true black color? ( for example when booting up the device )
True blacks are fine, but it doesn't handle mixing very well - Compression and noise is easily noticeable at that point.
For example : The blacks in this video look terrible and Compression is easily noticeable when mixing the Vegas sign and the landscape of the city.
But in this video, they're perfect - The only noticeable problem in this video for me is when the camera is panning the planet and mixing black, purple and blue - at which point some minor noise is present but the rest is fine.
bartleby999 said:
True blacks are fine, but it doesn't handle mixing very well - Compression and noise is easily noticeable at that point.
For example : The blacks in this video look terrible and Compression is easily noticeable when mixing the Vegas sign and the landscape of the city.
But in this video, they're perfect - The only noticeable problem in this video for me is when the camera is panning the planet and mixing black, purple and blue - at which point some minor noise is present but the rest is fine.
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What about Galaxy tab s4? Is it the same as S6?
iSilverBullet said:
What about Galaxy tab s4? Is it the same as S6?
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No idea - I came straight from the SM-T800.
tab s4 has a better screen
Rapidfire93 said:
Im in the same position as you and I already bought 3 Tablets that had unsatisfying black levels. I feel bad for buying and returning them and I am asking myself if I should keep trying or just give up.
The OLED display on my note 8 looks so smooth and even. I wish I would find a similar tablet display.
Did you finally find a unit of the Tab S6 that has perfect blacks ?
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Click to collapse
No, I'm not concinved there are any perfect displays. I still have one corner that's darker, honestly this experience has put me off Samsung. As soon as there's an Android tablet with better specs I'm done with this, I might be done with Samsung to be honest, the punch holes in their new phones are horrible and they're overpriced..
What's the best way to check the uniformaty of the panel in the S6? I don't believe I've got any issues but better safe than sorry!
Tab S4 much better will return the s6 I just bought as you can see grey in blackboard in so.e videos which you don't on the tab S4. Hopefully replacement will be better.