S6 Edge screen problem! - Galaxy S6 Edge Q&A, Help & Troubleshooting

Hi guys,
I haven't really seen much feedback from others regarding this problem and I am quite surprised to be honest. I've ordered my s6 edge 2 weeks ago and have been using it for a week without noticing anything.
I've read through some article a few days ago before going to sleep and noticed a terrible pink hue in the bottom half of the screen. I didn't see the problem when I was using the phone in daylight and with the brightness quite high.
So I've ordered a replacement straight away, which came in yesterday.
The screen which I got on the replacement is completely pink, its even worse than the one I already had. Now I was wondering if I just got so unlucky, but I've had 2 friends at work compare their screens to mine (one of them have the regular s6, the other has an edge) and they the exact same issue as mee, although the pink hue is near the top in the s6.
This is a dealbreaker for a phone this expensive in my opinion... If you don't see it thats fine, but once you notice it it gets really annoying.
I've uploaded a short video with the first s6 edge I got, the replacement and my note 4 to show you the issue:
https://youtu.be/ob_5RjF4lPU
The note 4's screen is basically the same resolution and technology and its flawless. I don't know if this is some kind of manufacturing or quality control problem but I think samsung should sort it out.
The version I've got is the s6 edge gold platinum with 32 gb of memory. I would like you guys to take a lok at your screen and let me know if you got the same thing.
The best way to do so is to set it to a decent brightness level, screen mode to go for is "basic" and look at it in the dark, on a plain white background or with some text like I did.
Thanks for helping out!
Unfortunately I'll be returning both of these phones for now and I'll either wait for some later production or have a look at the note 5 or s6 edge plus...

han4mi said:
Hi guys,
I haven't really seen much feedback from others regarding this problem and I am quite surprised to be honest. I've ordered my s6 edge 2 weeks ago and have been using it for a week without noticing anything.
I've read through some article a few days ago before going to sleep and noticed a terrible pink hue in the bottom half of the screen. I didn't see the problem when I was using the phone in daylight and with the brightness quite high.
So I've ordered a replacement straight away, which came in yesterday.
The screen which I got on the replacement is completely pink, its even worse than the one I already had. Now I was wondering if I just got so unlucky, but I've had 2 friends at work compare their screens to mine (one of them have the regular s6, the other has an edge) and they the exact same issue as mee, although the pink hue is near the top in the s6.
This is a dealbreaker for a phone this expensive in my opinion... If you don't see it thats fine, but once you notice it it gets really annoying.
I've uploaded a short video with the first s6 edge I got, the replacement and my note 4 to show you the issue:
https://youtu.be/ob_5RjF4lPU
The note 4's screen is basically the same resolution and technology and its flawless. I don't know if this is some kind of manufacturing or quality control problem but I think samsung should sort it out.
The version I've got is the s6 edge gold platinum with 32 gb of memory. I would like you guys to take a lok at your screen and let me know if you got the same thing.
The best way to do so is to set it to a decent brightness level, screen mode to go for is "basic" and look at it in the dark, on a plain white background or with some text like I did.
Thanks for helping out!
Unfortunately I'll be returning both of these phones for now and I'll either wait for some later production or have a look at the note 5 or s6 edge plus...
Click to expand...
Click to collapse
Back when the phone was first released (April), there was plenty of discussion on this. It is a quality control issue.

Snowby123 said:
Back when the phone was first released (April), there was plenty of discussion on this. It is a quality control issue.
Click to expand...
Click to collapse
Yeah I understand that, but its almost august now and they still haven't sorted it out. Its a shame.

han4mi said:
Yeah I understand that, but its almost august now and they still haven't sorted it out. Its a shame.
Click to expand...
Click to collapse
Totally ?

Related

[Q] Blue tint problem?

I was in the o2 shop today playing about with the Galaxy S2 and I noticed that if I angled the screen slightly, everything would get a blue tint to it. This was most noticeable when there is a lot on white on the screen.
Is this a common problem with the new handset, as I remember reading a similar thing with the older super amoled panels?
I loved the phone, but was put off by the blue tint.
Thanks.
I've actually noticed this myself with a phone I bought from phones4u (avoid them at all costs). It's very odd I thought for SAMOLED since I thought they're not meant to have viewing angle issues like LCD and my old, original Galaxy S certainly doesn't have this issue. Also noticed slightly yellow whites. I got another SGSII from o2 (with bad GPS issues) that had a better screen but I must say - the evenness was a bit off and that was a big surprise given the SGSII is meant to have SAMOLED+ which is technically "better".
I'm beginning to think a bad first batch - i.e. rushed manufacturing.
alsheron said:
I've actually noticed this myself with a phone I bought from phones4u (avoid them at all costs). It's very odd I thought for SAMOLED since I thought they're not meant to have viewing angle issues like LCD and my old, original Galaxy S certainly doesn't have this issue. Also noticed slightly yellow whites. I got another SGSII from o2 (with bad GPS issues) that had a better screen but I must say - the evenness was a bit off and that was a big surprise given the SGSII is meant to have SAMOLED+ which is technically "better".
I'm beginning to think a bad first batch - i.e. rushed manufacturing.
Click to expand...
Click to collapse
Even though its supposed to have good viewing angles, its not supposed to be extreme like the iphone 4, there still will be a point with samoled that you will start to see a little distortion.. The blue tinge is on the first galaxy phones too, its something that is inherent with samoleds... You want to worry when you have the screen on full brightness and you see any yellow... But you will see the whites go a bit yellow when the brightness is low. samoleds have their own DNA and everyone is made differently. I do not think this batch was rushed at all, i actually think this is a better first batch than the first Nexus S batch, there was returns flying back from everywhere. I had 4 different NS myself..
I have also gone through 3 SGS2's but rightly so, two had a low hepatic feedback and press area on the back button and one had the piss yellow screen of death
But it worked out better for me because I returned the P4U one for 530 and bought an O2 one for 399. So faulty phones really do save you money;P
JD
Very strange. I have ordered one from o2 online to be delivered in 30 days time as I have already got a contract with Orange that doesn't run out for 2 months and I wanted to take up the discounted line rental offer thats running at mo.
Hopefully most of the problems will be sorted by the time I get mine
P.S. I wouldn't use Phones4U either. Heard quite a few horror stories about them.
Anyone else noticed a blue or yellow tint ?
Thanks
JupiterDroid said:
Even though its supposed to have good viewing angles, its not supposed to be extreme like the iphone 4, there still will be a point with samoled that you will start to see a little distortion.. The blue tinge is on the first galaxy phones too, its something that is inherent with samoleds... You want to worry when you have the screen on full brightness and you see any yellow... But you will see the whites go a bit yellow when the brightness is low. samoleds have their own DNA and everyone is made differently. I do not think this batch was rushed at all, i actually think this is a better first batch than the first Nexus S batch, there was returns flying back from everywhere. I had 4 different NS myself..
I have also gone through 3 SGS2's but rightly so, two had a low hepatic feedback and press area on the back button and one had the piss yellow screen of death
But it worked out better for me because I returned the P4U one for 530 and bought an O2 one for 399. So faulty phones really do save you money;P
JD
Click to expand...
Click to collapse
The one I played with today had quite severe blue tint with minimal movement of the handset.
Have yet to see what the yellow tint is like.
I'm sure I read in a review that Samsung have put in an option to change the colour balance on the Galaxy S2 ?
I hadn't noticed this until you stated it in this thread, and to be honest I can only see it when there's a white background. Personally, I don't think there are issues that detract from the user experience, and that's all that matters!
The Samsung Galaxy S II is still by far the best phone in the market right now.
simacca said:
The one I played with today had quite severe blue tint with minimal movement of the handset.
Have yet to see what the yellow tint is like.
I'm sure I read in a review that Samsung have put in an option to change the colour balance on the Galaxy S2 ?
Click to expand...
Click to collapse
Yes they have,
There is 3 presets,
One is like a nexus s pre 2.3.3 colour, and one is a post nexus 2.3.3 and one is somewhere in the middle But what your seeing is something not linked to the colour balance, your seeing what is a screen defect. But a blue hue is quite normal and not so off putting as a piss yellow hue The blue hue was desirable on the galaxy S. The iPhone 4 will have better white replication than the samoleds due to that its a LCD screen, But the blacks will always be better on the samoled
JD
unnddd said:
I hadn't noticed this until you stated it in this thread, and to be honest I can only see it when there's a white background. Personally, I don't think there are issues that detract from the user experience, and that's all that matters!
The Samsung Galaxy S II is still by far the best phone in the market right now.
Click to expand...
Click to collapse
Once you see it, it will eat you up, hahahaha.
Yeah without a doubt the SGS2 rules the waves
JD
Check my topic " different screens??? or what is this???" here in de Q&a. You see 2 different sgs2 next to eachother, one with blue tint, other not.
Mine has the blue ish thing too, but to me it seems more like a coating?
Last night I lifted my Phone from my desk on low battery and the screen went very strange and turned to a completely washed out green/blue colour. I hit the lock button and then unlocked again and it all went back to normal. Very strange.
Sent from my GT-I9100 using XDA App
I have noticed this on the Galaxy s2 I was looking at in the store yesterday.
If I tilted the screen only about 15-20 degrees whites would appear blue. It realy put me off.
That was the only model they had there though, so I could not check if it was a defect specific to that one piece.
simacca said:
I was in the o2 shop today playing about with the Galaxy S2 and I noticed that if I angled the screen slightly, everything would get a blue tint to it. This was most noticeable when there is a lot on white on the screen.
Is this a common problem with the new handset, as I remember reading a similar thing with the older super amoled panels?
I loved the phone, but was put off by the blue tint.
Thanks.
Click to expand...
Click to collapse
Just a suggestion: it could be due to the gorilla glass. Could be a refractive property when viewed at an angle.
Sent from my GT-I9100 using Tapatalk
I have just purchased this handset on o2. Much better in the hand. I have a slight blue tint, but no other defects that I have noticed yet.
Am loving it so far.
I only have KE2 on my handset. Kies says its the latest version, but I have been reading about KE7?
Can someone point me to the correct thread please. Am very new to Android so haven't a clue really lol.
Thanks.
simacca said:
I have just purchased this handset on o2. Much better in the hand. I have a slight blue tint, but no other defects that I have noticed yet.
Am loving it so far.
I only have KE2 on my handset. Kies says its the latest version, but I have been reading about KE7?
Can someone point me to the correct thread please. Am very new to Android so haven't a clue really lol.
Thanks.
Click to expand...
Click to collapse
Stick to KE2 man. I had KE7 loaded at one point and battery life was poor.
Sent from my GT-I9100 using Tapatalk
Any updates on this?
My replacement screen exhibits the same issue. Except mine becomes apparent while only tilting the phone 3 degrees or more off centre.
[edit] I can't post video links yet, but if you search "Galaxy s2 screen tint comparison" on YouTube, the first 20 seconds of the video highlights the issue.

"Dotted pattern" on the screen

Hey guys,
purchased an S6 Edge (SAMG925, european/international model) yesteday and I was surprised to find something I can only describe as a dotted pattern inside the screen. At first I thought maybe it had something to do with the screen/glass technology, but the more I think about it, the less sense it makes. I can only see it on bright backgrounds, for example while surfing or at the standard, green/blue background. It looks like three really, really small dots running diagonally up to the right. These three dots are all over the screen and it looks like they're almost forming a pattern. I literally have them everywhere, but make no mistake, this isn't scratches or just some random defect with the screen. It looks like they're meant to be there. I double checked with a display model in the store I bought it in and that one had the same "issue". I can only see these dots if I look put the phone up really close to my eyes and if I actually look for them. I've asked two others of my friends and both of them could see them easily after looking for a couple of seconds. Now, daily, this isn't an issue, but I was considering picking up the Gear VR for the S6 and I cannot imagine it WON'T pose a problem once you get up close with the lenses the Gear VR provides.
Anyway, question time: Are there anyone out there that has noticed the same thing? Or are your S6 Edge display flawless and free from a 3-dot pattern? :/
Capactive sensors more than likely for the touchscreen.
Post a picture, please.
I tried getting a photo of it, but I wasn't too successful. Got one that works, I guess. It appears to be sort of a surface-problem. It looks like grease, or even dust, but I know for certain that it isn't. I took a picture of my phone while reading my own post. If you look above the "d", you should see the first anamoly on the screen, then three more in a diagonal line. There's also a dot over the last y in yesterday, but that one is more unclear and harder to see. :/ Hope I'm not seeing things here and that someone else can confirm it looks weird. I cleaned my screen before taking this picture, btw.
I know what you are describing, mine is the same. It is so uniform in pattern that it has to be something to do with the gorilla glass or the touchscreen itself.
Mine had the same issue. But after 3 days they are no longer noticeables. Give them a few days and check again
My s6 edge is waay dimmer than my note 4 normal?
Same Issue
I picked up the s6 edge on the 10th and am noticing that same problem 4 days later for a premium smart phone that boasts it's screen being one of the best around, this is kind of annoying to see this issue.
HexCrown said:
I picked up the s6 edge on the 10th and am noticing that same problem 4 days later for a premium smart phone that boasts it's screen being one of the best around, this is kind of annoying to see this issue.
Click to expand...
Click to collapse
Mine has slowly gone away, or at least not as visible as it was at first.
---------- Post added at 02:13 AM ---------- Previous post was at 02:12 AM ----------
iGordy101 said:
My s6 edge is waay dimmer than my note 4 normal?
Click to expand...
Click to collapse
Yes, I had this concern as well. As another user in another thread mentioned that the S6 on high goes up to roughly 450 nits, but in outdoors or in direct sunlight can go up to a crazy 750 nits which is much brighter than the Note 4. I have the Note4 and S6E. I put a flashlight to the front sensors on the Edge and that think got extremely bright, almost made my note 4 (on manual high) seem like it was on medium in comparison lol. It sucked at first, but then I realized when am I ever going to need it that bright indoors, and if i'm outdoors it will automatically kick it up to eye scorching bright!
I'm hoping mine does also. I love the device but having that surprise was kind offsetting.
Klatten said:
Hey guys,
purchased an S6 Edge (SAMG925, european/international model) yesteday and I was surprised to find something I can only describe as a dotted pattern inside the screen. At first I thought maybe it had something to do with the screen/glass technology, but the more I think about it, the less sense it makes. I can only see it on bright backgrounds, for example while surfing or at the standard, green/blue background. It looks like three really, really small dots running diagonally up to the right. These three dots are all over the screen and it looks like they're almost forming a pattern. I literally have them everywhere, but make no mistake, this isn't scratches or just some random defect with the screen. It looks like they're meant to be there. I double checked with a display model in the store I bought it in and that one had the same "issue". I can only see these dots if I look put the phone up really close to my eyes and if I actually look for them. I've asked two others of my friends and both of them could see them easily after looking for a couple of seconds. Now, daily, this isn't an issue, but I was considering picking up the Gear VR for the S6 and I cannot imagine it WON'T pose a problem once you get up close with the lenses the Gear VR provides.
Anyway, question time: Are there anyone out there that has noticed the same thing? Or are your S6 Edge display flawless and free from a 3-dot pattern? :/
Click to expand...
Click to collapse
Same here but mine is more like cloudiness or under-screen scratches, not dots. I noticed while scrolling on white backgrounds in any app.
The streaks are just the camera lens taking in light. Look closely at the center of each pic and above the word "UPDATE" in the Google News page.
I have the same problem dotted pattern inside the screen, i had to replace the s6 edge 3 times and they all have the same f**** problem.
Unkown-user said:
I have the same problem dotted pattern inside the screen, i had to replace the s6 edge 3 times and they all have the same f**** problem.
Click to expand...
Click to collapse
I've given up on the issue as every s6 edge ive seen is like this. Even after having the phone since launch the issue hasn't gone away. I think it is caused by the digitizer having to use a different method because traditional ones do not work on curved screens? Haven't got a chance to compair to a note edfe but I wonder if it had the same issue.
Is this one of those things that can only be seen if it's pointed out and then it can be unseen?
My screen looks flawless...

changing from s6 to Edge

hi guys.. need some opinions here.
im using s6, & about to change to edge.
my main concern on edge :
1. the color bleeding & glare/reflective right at the Edge, is it very obvious?
2. read that edge max brightness on manual setting is much lower than s6. would that be problem?
3. both on same size but due to edges on both sides, does edge main screen appear smaller on hand/use?
would like to ask on handling, but guess it is a bit less comfortable than s6 right..
4. that pink effect that were said here (didnt came across on any review), can claim on warranty or not?
5. is auto rotate problem still exist? also, read that edge has connection/drop call issues, is it serious?
also i would be thankful i you guys can enlighten me on any other issues that plaguing edge but not on standards s6.
read/watch so many review & it seems s6 is a better version,
i also have no issue with s6, just that i like edge's beauty, so wonder if that is worth some tradeOff?
50/50 & having a 2nd thought while i'm about to change tomorrow..
trying to read some more.. yet to finish 1st thread here.
thanks a lot guys, really hope this wouldn't be an inconvenience to others..
RedsInHell said:
hi guys.. need some opinions here.
im using s6, & about to change to edge.
my main concern on edge :
1. the color bleeding & glare/reflective right at the Edge, is it very obvious?
2. read that edge max brightness on manual setting is much lower than s6. would that be problem?
3. both on same size but due to edges on both sides, does edge main screen appear smaller on hand/use?
would like to ask on handling, but guess it is a bit less comfortable than s6 right..
4. that pink effect that were said here (didnt came across on any review), can claim on warranty or not?
5. is auto rotate problem still exist? also, read that edge has connection/drop call issues, is it serious?
also i would be thankful i you guys can enlighten me on any other issues that plaguing edge but not on standards s6.
read/watch so many review & it seems s6 is a better version,
i also have no issue with s6, just that i like edge's beauty, so wonder if that is worth some tradeOff?
50/50 & having a 2nd thought while i'm about to change tomorrow..
trying to read some more.. yet to finish 1st thread here.
thanks a lot guys, really hope this wouldn't be an inconvenience to others..
Click to expand...
Click to collapse
The only problem I've had with my Edge was the rotation issue, but Sprint swapped out my device on 2 different occasions. Other than that I haven't experienced any of the other defects, I think it depends on which variant you get too.. The screen might feel smaller to you at first but the 3d effect the curved screen has gets me every time. It truly is a beauty to look at.
elpindian said:
The only problem I've had with my Edge was the rotation issue, but Sprint swapped out my device on 2 different occasions. Other than that I haven't experienced any of the other defects, I think it depends on which variant you get too.. The screen might feel smaller to you at first but the 3d effect the curved screen has gets me every time. It truly is a beauty to look at.
Click to expand...
Click to collapse
thats a relief to hear bro... :good:
tqvm..
how long u've been using ur edge bro?
RedsInHell said:
thats a relief to hear bro... :good:
tqvm..
how long u've been using ur edge bro?
Click to expand...
Click to collapse
Got mine April 6th and have been loving it since. My biggest gripe is with the RAM management problems but that's a touchwiz issue.. Hopefully Sammy gets their **** together and fixes it because I'd like to be able to switch between more than 2 apps without getting a goddamn refresh.
elpindian said:
Got mine April 6th and have been loving it since. My biggest gripe is with the RAM management problems but that's a touchwiz issue.. Hopefully Sammy gets their **** together and fixes it because I'd like to be able to switch between more than 2 apps without getting a goddamn refresh.
Click to expand...
Click to collapse
yep.. 80% used even when nothing were going on..:crying:
ill make the switch & hopefully wont get a defect one...
if anything, the looks of the edge should overcome any isues its having .. :laugh:
appreciated bro!:good:
I have not used the regular S6, but I've had my edge for a month and it's been great.
1. No color bleed for me and only the slightest glare in direct sunlight
2. No max brightness issues, can read the screen any time of the day
3. Can't compare, but the edge is not uncomfortable
4. Adaptive colors sometimes changes the color temp and gamma to warmer tones, but I've never seen the screen "pink"
5. Never had an issue with rotation or dropped calls.
I think the only other issue is that you'll titling your phone a bunch just to check out the edges. It's stupid, but it's also neat to look at that screen curve down.
If the edge cost the same as the regular, I don't think you'd be reading as many gripes about the edge. I think a lot has to do with justifying not paying the extra $$$. For me, the edge was the only reason I considered a galaxy phone in the first place as I was a nexus/moto user before this.
Read this http://forum.xda-developers.com/galaxy-s6-edge/general/s6-edge-problems-issues-list-t3120819

Yellow tint / red and blue shifts / dead pixels - AWFUL display QA

So I'm at my sixth S9+ right now... yes, the sixth. I have never believed that such a small device can drive me so crazy. The funny thing is that I haven't seen anyone talking about the issues that I have been facing. So I might be crazy after all.
Ever since the original Samsung Galaxy S I9000 released I've been using Samsung phones with AMOLED screens. The I9000 was followed by an S4. After that I bought myself an S7 Edge. Up to this point I've always been super happy with my devices. Most of all I enjoyed the displays. I swore on AMOLED and would never look back and use an IPS.
AMOLED has always had two donwsides for me, though - low brigthness and warmer whites compared to an IPS. Over the years I learned to live with both of those. If I put my S7 Edge next to an IPS screen I'd immediately notice the warmer whites and the dimmer display but if there was nothing to compare it to my eyes callibrated and the whites and the brigthness were perfect - at least to my own perception.
So I saw those S9+ advertisements. They were advertising a brighter screen than the S8 which was already brighter than my S7 Edge (actually turned out that the S9+ in manual mode is dimmer than not only the S8 and the S7 Edge but even the S4 but that's a different topic). The whites on this phone also appeared to be much more cooler and IPS-like compared to my S7 Edge. This combined with the camera, the taller screen, virtual buttons and all the other cool features was an instant sell for me. I preordered on day one.
First phone: I had purchased it directly from my carrier. Had to resign my contract for another 24 months with them but when I finally got the phone it felt like it was totally worth it. Until I finally set it up and actually placed it horizontally on the bed - I could see nothing. The viewing angles were worse than they were on my TN panel monitor years ago. Everything was blue. I quickly googled it and learned it was called "blue shift" and was really common with the initial batches of the Pixel 2 XL. Well... in comparison to all those Pixel phones I saw on various photos and videos - mine was worse than all of them. I quickly snapped some photos of the display and returned to the store. It was a tough process because my carrier doesn't usually accept returns so I had to contact Samsung for help directly. They eventually sent me a new one.
Second phone : Checked it in the store to see how it looked at an angle and it shifted only ever so slightly blue. Compared it to the various demo devices there and realized that was actually the norm. It didn't bother me at all this time so I accepted it. When I got away from the bright lights in the store and sat on my bed late in the evening with no lamps on I noticed that the pure whites I had bought this phone for are now warmer than on my old S7 Edge - everything appeared yellowish. My eyes started to get used to the yellow tint and I started to finally perceive the whites as proper whites until I realized that every single small tilt of the device (as small as 10-20 degrees) resulted in a red shift before the slight blue one. For some weird reason, this red hue decalibrated my eyes and when I returned the device to its original position I saw the whites yellowish all over again. And due to it happening at such small angles it basically happened every 10 seconds or so, especially when using the phone with one hand. It was absolutely unbearable and I went back to the store and literally begged them to give me my first device back. Apparently this was not posssible and they also refused to aknowledge this as an issue eligible for a return. Samsung, on the other hand, refused to cooperate a second time. I was forced to sell it, fortunately at not that big of a loss.
Third phone: Now this one was bought from an online retailer so I could have a 14-day return window if I got a screen like my last one. The phone finally arrived and the screen was perfect - no yellow tint, no red shift, no extreme blue shift. Joke's on me, though - they had sent me the wrong phone - I had ordered the dual sim variant and they mistakenly sent me a single sim one. So I sent it back.
Fourth phone: Got my next one - this time a proper DUOS. Funny thing, though - it was just like my second one - the one I sold. Whites were a bit less yellow this time but the constant red shifts at really small angles totally decalibrated my eyes and I couldn't perceive white as actual white for 5 seconds straight. That drove me nuts. I made use of the 14-day return period and asked them to send me another one.
Fifth phone: Oh god, this phone was perfect. Even better than the third one. Perfect whites, no stupid red shift, blue shift was at extreme angles only and even then it was very light - I've never been more satisfied with a display. I used it for 4 days straight - it was a pleasure, really. Until I noticed that there was a dead pixel right in the middle of the damn screen. Only one... out of millions. But once I saw it I could literally not unsee it... ever. I sent it back, they acknowledged the defect, and because it was brand new they sent me yet another one.
Sixth phone: So my current phone, the sixth one, is basically like the fourth and the second ones. I'm now literally where I started. After about $50 lost from the sale of my second phone, after another $50 spent on transport fees and after 2 months without a phone, I got literally the same goddamn phone. Maybe it's not as yellow as the second one but the goddamn red shift makes it appear yellow to me each and every single time I tilt the device ever so slightly. And by the time I finally start getting accustomed to the white colour temperature I accidentally tilt it again.
As I was browsing around the forums yesterday to find out whether someone else experienced similar issues I bumped into the Black Crush thread and when I checked for it it turns out I have it too and it makes not only whites unbearable to look at but apparently different shades of black next to each other as well. After going through so many phones I'm not even sure whether any of them had it as well or it's just that one. In the meantime, while checking for Black Crush in a dark room I noticed that my light from the screen is reflecting in the curved glass and leaking from all sides and the phone basically looks like a Christmas tree in a dark environment. I'm not sure whether any of the previous devices exhibited that either. My S7 Edge aso had a curved screen, even more so, and was definitely not like that. After reading about this, however, it turns out that 80% of the people have it as well. To be honest, the light leak and the black crush are bothering me not nearly as much as the yellow tint and the red shift.
Yes, I'm using Adaptive Mode and no, I'm not using Blue Light filter, nor do I use a 3rd party app that's triggering the in-built in Android Night Light filter. Tweaking with the software calibration is also out of the question because 80% of my phone usage is actually watching YouTube and I can't do it without the Video Enhancer on. And the Video Enhancer overrides all display settings turning the whites into their facotry-callibrated variant.
If anyone is wondering why the hell did I wrote this huge wall of text. Well... there are two reasons. First and foremost, I just wanted to complain about Samsung's absolutely ridiculous QA this year - displays on near $1000 phones shouldn't have such issues nor should they vary as much. Second of all, I wanted to just get this out of my system as I'm not sure what to do anymore. I might be able to get the retailer to return my money after all as I think I might still have another 14 days to do that after the last device but the problem is that, as I was really sick of dealing with this BS and bothering them with it, when the device arrived I told them over the phone that this time it was perfect and everything was fine. Now I've been using it for almost a week, I've taken all of the wraps off and they've reissued all the documents already. I'd hate to be the douche that returns yet another phone, even after already confirming that it's perfect. And finally, I wanted to ask if any of you has observed at least one of those issues or I'm just bat**** crazy. Thank you for reading!
I dunno.. have you tried returning the phone and getting a replacement?
I just think you're super picky and I'm not. I bought the phone and it's nicer quality than my LG V20. Done.
I initially didn't like the curved glass and the rounded corners. But that nothing to do with the display quality.
g.buyukliev said:
So I'm at my sixth S9+ right now... yes, the sixth. I have never believed that such a small device can drive me so crazy. The funny thing is that I haven't seen anyone talking about the issues that I have been facing. So I might be crazy after all.
Ever since the original Samsung Galaxy S I9000 released I've been using Samsung phones with AMOLED screens. The I9000 was followed by an S4. After that I bought myself an S7 Edge. Up to this point I've always been super happy with my devices. Most of all I enjoyed the displays. I swore on AMOLED and would never look back and use an IPS.
AMOLED has always had two donwsides for me, though - low brigthness and warmer whites compared to an IPS. Over the years I learned to live with both of those. If I put my S7 Edge next to an IPS screen I'd immediately notice the warmer whites and the dimmer display but if there was nothing to compare it to my eyes callibrated and the whites and the brigthness were perfect - at least to my own perception.
So I saw those S9+ advertisements. They were advertising a brighter screen than the S8 which was already brighter than my S7 Edge (actually turned out that the S9+ in manual mode is dimmer than not only the S8 and the S7 Edge but even the S4 but that's a different topic). The whites on this phone also appeared to be much more cooler and IPS-like compared to my S7 Edge. This combined with the camera, the taller screen, virtual buttons and all the other cool features was an instant sell for me. I preordered on day one.
First phone: I had purchased it directly from my carrier. Had to resign my contract for another 24 months with them but when I finally got the phone it felt like it was totally worth it. Until I finally set it up and actually placed it horizontally on the bed - I could see nothing. The viewing angles were worse than they were on my TN panel monitor years ago. Everything was blue. I quickly googled it and learned it was called "blue shift" and was really common with the initial batches of the Pixel 2 XL. Well... in comparison to all those Pixel phones I saw on various photos and videos - mine was worse than all of them. I quickly snapped some photos of the display and returned to the store. It was a tough process because my carrier doesn't usually accept returns so I had to contact Samsung for help directly. They eventually sent me a new one.
Second phone : Checked it in the store to see how it looked at an angle and it shifted only ever so slightly blue. Compared it to the various demo devices there and realized that was actually the norm. It didn't bother me at all this time so I accepted it. When I got away from the bright lights in the store and sat on my bed late in the evening with no lamps on I noticed that the pure whites I had bought this phone for are now warmer than on my old S7 Edge - everything appeared yellowish. My eyes started to get used to the yellow tint and I started to finally perceive the whites as proper whites until I realized that every single small tilt of the device (as small as 10-20 degrees) resulted in a red shift before the slight blue one. For some weird reason, this red hue decalibrated my eyes and when I returned the device to its original position I saw the whites yellowish all over again. And due to it happening at such small angles it basically happened every 10 seconds or so, especially when using the phone with one hand. It was absolutely unbearable and I went back to the store and literally begged them to give me my first device back. Apparently this was not posssible and they also refused to aknowledge this as an issue eligible for a return. Samsung, on the other hand, refused to cooperate a second time. I was forced to sell it, fortunately at not that big of a loss.
Third phone: Now this one was bought from an online retailer so I could have a 14-day return window if I got a screen like my last one. The phone finally arrived and the screen was perfect - no yellow tint, no red shift, no extreme blue shift. Joke's on me, though - they had sent me the wrong phone - I had ordered the dual sim variant and they mistakenly sent me a single sim one. So I sent it back.
Fourth phone: Got my next one - this time a proper DUOS. Funny thing, though - it was just like my second one - the one I sold. Whites were a bit less yellow this time but the constant red shifts at really small angles totally decalibrated my eyes and I couldn't perceive white as actual white for 5 seconds straight. That drove me nuts. I made use of the 14-day return period and asked them to send me another one.
Fifth phone: Oh god, this phone was perfect. Even better than the third one. Perfect whites, no stupid red shift, blue shift was at extreme angles only and even then it was very light - I've never been more satisfied with a display. I used it for 4 days straight - it was a pleasure, really. Until I noticed that there was a dead pixel right in the middle of the damn screen. Only one... out of millions. But once I saw it I could literally not unsee it... ever. I sent it back, they acknowledged the defect, and because it was brand new they sent me yet another one.
Sixth phone: So my current phone, the sixth one, is basically like the fourth and the second ones. I'm now literally where I started. After about $50 lost from the sale of my second phone, after another $50 spent on transport fees and after 2 months without a phone, I got literally the same goddamn phone. Maybe it's not as yellow as the second one but the goddamn red shift makes it appear yellow to me each and every single time I tilt the device ever so slightly. And by the time I finally start getting accustomed to the white colour temperature I accidentally tilt it again.
As I was browsing around the forums yesterday to find out whether someone else experienced similar issues I bumped into the Black Crush thread and when I checked for it it turns out I have it too and it makes not only whites unbearable to look at but apparently different shades of black next to each other as well. After going through so many phones I'm not even sure whether any of them had it as well or it's just that one. In the meantime, while checking for Black Crush in a dark room I noticed that my light from the screen is reflecting in the curved glass and leaking from all sides and the phone basically looks like a Christmas tree in a dark environment. I'm not sure whether any of the previous devices exhibited that either. My S7 Edge aso had a curved screen, even more so, and was definitely not like that. After reading about this, however, it turns out that 80% of the people have it as well. To be honest, the light leak and the black crush are bothering me not nearly as much as the yellow tint and the red shift.
Yes, I'm using Adaptive Mode and no, I'm not using Blue Light filter, nor do I use a 3rd party app that's triggering the in-built in Android Night Light filter. Tweaking with the software calibration is also out of the question because 80% of my phone usage is actually watching YouTube and I can't do it without the Video Enhancer on. And the Video Enhancer overrides all display settings turning the whites into their facotry-callibrated variant.
If anyone is wondering why the hell did I wrote this huge wall of text. Well... there are two reasons. First and foremost, I just wanted to complain about Samsung's absolutely ridiculous QA this year - displays on near $1000 phones shouldn't have such issues nor should they vary as much. Second of all, I wanted to just get this out of my system as I'm not sure what to do anymore. I might be able to get the retailer to return my money after all as I think I might still have another 14 days to do that after the last device but the problem is that, as I was really sick of dealing with this BS and bothering them with it, when the device arrived I told them over the phone that this time it was perfect and everything was fine. Now I've been using it for almost a week, I've taken all of the wraps off and they've reissued all the documents already. I'd hate to be the douche that returns yet another phone, even after already confirming that it's perfect. And finally, I wanted to ask if any of you has observed at least one of those issues or I'm just bat**** crazy. Thank you for reading!
Click to expand...
Click to collapse
i am on same boat with you so i fully understand your upset. I am having here S8+ plus running nougat and S9+ running Oreo. When I watching youtube and each devices and video enhancer kicks in, the white point on S8+ much better than S9+ (so yellow). Samsung did change white value of video enhancer on Oreo make the screen yellowish. Both device are in adaptive mode with red and green at its minimum. Comparing the white point when doing web browsing, I have to say they are all the same kind of screen (same brightness nits at manual max, not much pure white like iphone screen). I hate how samsung did lied to me about 20% brighter screen on s9+. so ****ing tricky advertisement
---------- Post added at 07:39 AM ---------- Previous post was at 07:38 AM ----------
yuppicide said:
I just think you're super picky and I'm not. I bought the phone and it's nicer quality than my LG V20. Done.
I initially didn't like the curved glass and the rounded corners. But that nothing to do with the display quality.
Click to expand...
Click to collapse
I also have the LG V20 and I have to say V20 has better screen color and brightness even though its resolution and sharpness is not good at S9+
so did you ever manage to get it fixed? did you go for the 7th device?

Is the TAB S6 AMOLED screen really that bad?

So I currently own a Tab S4, Note 10+ and Note 8 and I've been impressed with the AMOLED screen. Today I got a Tab S6 and I'm severly disapointed by the screen quality. Compaired to the other AMOLED displays, this looks like an old LED panel, pretty bad quality no deep blacks, low contrast and the same image looks totally different over the two Tab screens. Additionally, when something comes up that blurs the background, the effect is more like a severly reduced pallet count rather than the normal blurring effect.
Is this normal for the Tab S6 or is this a bad unit?
I've also had trouble with the under screen finger print scanner not registering fingerprints, so I'm thinking faulty...
I haven't had any problem with the screen nor the fingerprint. Might be a bad unit.
No problems with mine...Everything looks great. Just a thought...When I first got mine up and running it looked a little dim as you describe. I went into the settings and put it on vivid and it lit up and was a totally different look. But if that don't help then probably a faulty screen.
Come from the tab s3 have an s10 plus as my daily phone looks just as good as the s10 plus in my opinion.
Nope it isn't
I did try that, but even with vivid on it still looked washed out
undergrid said:
I did try that, but even with vivid on it still looked washed out
Click to expand...
Click to collapse
Yeah sounds like a bad screen....I would take it back.
The quality control is awful, I've had three which I've returned due to uneven black levels.
Samsung are obviously aware of the issues with the displays but they don't care because many users just don't complain about it, or don't know what to look for.
Apparently there are a lot of people having uniformity issues with their devices and there doesn't seem to be one free of defects. As always it's the OLED lottery! Exchange until you're satisfied.
Shocky2 said:
The quality control is awful, I've had three which I've returned due to uneven black levels.
Samsung are obviously aware of the issues with the displays but they don't care because many users just don't complain about it, or don't know what to look for.
Click to expand...
Click to collapse
We are all techies in this forum the average user would probably not even notice if the backlight was uneven especially if they have come from an old non OLED device I think that's probably part of the issue
Jeffro64 said:
No problems with mine...Everything looks great. Just a thought...When I first got mine up and running it looked a little dim as you describe. I went into the settings and put it on vivid and it lit up and was a totally different look. But if that don't help then probably a faulty screen.
Click to expand...
Click to collapse
Totally different look that gnus hooked people up on, and milliards of nobbs saying that amoled is way superior tehnnologi. Now it decided to turn around and present natural colour palette (with uneven wrinkled display to boot), i agree that it can be not so good to look at it after vivid
Shocky2 said:
The quality control is awful, I've had three which I've returned due to uneven black levels.
Samsung are obviously aware of the issues with the displays but they don't care because many users just don't complain about it, or don't know what to look for.
Click to expand...
Click to collapse
Im in the same position as you and I already bought 3 Tablets that had unsatisfying black levels. I feel bad for buying and returning them and I am asking myself if I should keep trying or just give up.
The OLED display on my note 8 looks so smooth and even. I wish I would find a similar tablet display.
Did you finally find a unit of the Tab S6 that has perfect blacks ?
Rapidfire93 said:
Im in the same position as you and I already bought 3 Tablets that had unsatisfying black levels. I feel bad for buying and returning them and I am asking myself if I should keep trying or just give up.
The OLED display on my note 8 looks so smooth and even. I wish I would find a similar tablet display.
Did you finally find a unit of the Tab S6 that has perfect blacks ?
Click to expand...
Click to collapse
Unsatisfying black levels? How is this possible? Black should be totally black LOL xD
Do you mean the grey color or something near black? Or you guys really talk about true black color? ( for example when booting up the device )
True blacks are fine, but it doesn't handle mixing very well - Compression and noise is easily noticeable at that point.
For example : The blacks in this video look terrible and Compression is easily noticeable when mixing the Vegas sign and the landscape of the city.
But in this video, they're perfect - The only noticeable problem in this video for me is when the camera is panning the planet and mixing black, purple and blue - at which point some minor noise is present but the rest is fine.
bartleby999 said:
True blacks are fine, but it doesn't handle mixing very well - Compression and noise is easily noticeable at that point.
For example : The blacks in this video look terrible and Compression is easily noticeable when mixing the Vegas sign and the landscape of the city.
But in this video, they're perfect - The only noticeable problem in this video for me is when the camera is panning the planet and mixing black, purple and blue - at which point some minor noise is present but the rest is fine.
Click to expand...
Click to collapse
What about Galaxy tab s4? Is it the same as S6?
iSilverBullet said:
What about Galaxy tab s4? Is it the same as S6?
Click to expand...
Click to collapse
No idea - I came straight from the SM-T800.
tab s4 has a better screen
Rapidfire93 said:
Im in the same position as you and I already bought 3 Tablets that had unsatisfying black levels. I feel bad for buying and returning them and I am asking myself if I should keep trying or just give up.
The OLED display on my note 8 looks so smooth and even. I wish I would find a similar tablet display.
Did you finally find a unit of the Tab S6 that has perfect blacks ?
Click to expand...
Click to collapse
No, I'm not concinved there are any perfect displays. I still have one corner that's darker, honestly this experience has put me off Samsung. As soon as there's an Android tablet with better specs I'm done with this, I might be done with Samsung to be honest, the punch holes in their new phones are horrible and they're overpriced..
What's the best way to check the uniformaty of the panel in the S6? I don't believe I've got any issues but better safe than sorry!
Tab S4 much better will return the s6 I just bought as you can see grey in blackboard in so.e videos which you don't on the tab S4. Hopefully replacement will be better.

Categories

Resources