Hey guys,
purchased an S6 Edge (SAMG925, european/international model) yesteday and I was surprised to find something I can only describe as a dotted pattern inside the screen. At first I thought maybe it had something to do with the screen/glass technology, but the more I think about it, the less sense it makes. I can only see it on bright backgrounds, for example while surfing or at the standard, green/blue background. It looks like three really, really small dots running diagonally up to the right. These three dots are all over the screen and it looks like they're almost forming a pattern. I literally have them everywhere, but make no mistake, this isn't scratches or just some random defect with the screen. It looks like they're meant to be there. I double checked with a display model in the store I bought it in and that one had the same "issue". I can only see these dots if I look put the phone up really close to my eyes and if I actually look for them. I've asked two others of my friends and both of them could see them easily after looking for a couple of seconds. Now, daily, this isn't an issue, but I was considering picking up the Gear VR for the S6 and I cannot imagine it WON'T pose a problem once you get up close with the lenses the Gear VR provides.
Anyway, question time: Are there anyone out there that has noticed the same thing? Or are your S6 Edge display flawless and free from a 3-dot pattern? :/
Capactive sensors more than likely for the touchscreen.
Post a picture, please.
I tried getting a photo of it, but I wasn't too successful. Got one that works, I guess. It appears to be sort of a surface-problem. It looks like grease, or even dust, but I know for certain that it isn't. I took a picture of my phone while reading my own post. If you look above the "d", you should see the first anamoly on the screen, then three more in a diagonal line. There's also a dot over the last y in yesterday, but that one is more unclear and harder to see. :/ Hope I'm not seeing things here and that someone else can confirm it looks weird. I cleaned my screen before taking this picture, btw.
I know what you are describing, mine is the same. It is so uniform in pattern that it has to be something to do with the gorilla glass or the touchscreen itself.
Mine had the same issue. But after 3 days they are no longer noticeables. Give them a few days and check again
My s6 edge is waay dimmer than my note 4 normal?
Same Issue
I picked up the s6 edge on the 10th and am noticing that same problem 4 days later for a premium smart phone that boasts it's screen being one of the best around, this is kind of annoying to see this issue.
HexCrown said:
I picked up the s6 edge on the 10th and am noticing that same problem 4 days later for a premium smart phone that boasts it's screen being one of the best around, this is kind of annoying to see this issue.
Click to expand...
Click to collapse
Mine has slowly gone away, or at least not as visible as it was at first.
---------- Post added at 02:13 AM ---------- Previous post was at 02:12 AM ----------
iGordy101 said:
My s6 edge is waay dimmer than my note 4 normal?
Click to expand...
Click to collapse
Yes, I had this concern as well. As another user in another thread mentioned that the S6 on high goes up to roughly 450 nits, but in outdoors or in direct sunlight can go up to a crazy 750 nits which is much brighter than the Note 4. I have the Note4 and S6E. I put a flashlight to the front sensors on the Edge and that think got extremely bright, almost made my note 4 (on manual high) seem like it was on medium in comparison lol. It sucked at first, but then I realized when am I ever going to need it that bright indoors, and if i'm outdoors it will automatically kick it up to eye scorching bright!
I'm hoping mine does also. I love the device but having that surprise was kind offsetting.
Klatten said:
Hey guys,
purchased an S6 Edge (SAMG925, european/international model) yesteday and I was surprised to find something I can only describe as a dotted pattern inside the screen. At first I thought maybe it had something to do with the screen/glass technology, but the more I think about it, the less sense it makes. I can only see it on bright backgrounds, for example while surfing or at the standard, green/blue background. It looks like three really, really small dots running diagonally up to the right. These three dots are all over the screen and it looks like they're almost forming a pattern. I literally have them everywhere, but make no mistake, this isn't scratches or just some random defect with the screen. It looks like they're meant to be there. I double checked with a display model in the store I bought it in and that one had the same "issue". I can only see these dots if I look put the phone up really close to my eyes and if I actually look for them. I've asked two others of my friends and both of them could see them easily after looking for a couple of seconds. Now, daily, this isn't an issue, but I was considering picking up the Gear VR for the S6 and I cannot imagine it WON'T pose a problem once you get up close with the lenses the Gear VR provides.
Anyway, question time: Are there anyone out there that has noticed the same thing? Or are your S6 Edge display flawless and free from a 3-dot pattern? :/
Click to expand...
Click to collapse
Same here but mine is more like cloudiness or under-screen scratches, not dots. I noticed while scrolling on white backgrounds in any app.
The streaks are just the camera lens taking in light. Look closely at the center of each pic and above the word "UPDATE" in the Google News page.
I have the same problem dotted pattern inside the screen, i had to replace the s6 edge 3 times and they all have the same f**** problem.
Unkown-user said:
I have the same problem dotted pattern inside the screen, i had to replace the s6 edge 3 times and they all have the same f**** problem.
Click to expand...
Click to collapse
I've given up on the issue as every s6 edge ive seen is like this. Even after having the phone since launch the issue hasn't gone away. I think it is caused by the digitizer having to use a different method because traditional ones do not work on curved screens? Haven't got a chance to compair to a note edfe but I wonder if it had the same issue.
Is this one of those things that can only be seen if it's pointed out and then it can be unseen?
My screen looks flawless...
Related
I bought this phone 2 days ago, new, sealed, free from contract, and so far I love everything about it, except for this problem which I have found only today. I guess It was all the first excitement keeping me to notice earlier.
Like the thread's title says, it's like a perfect pattern across the screen, from edge to edge, consisting in perfect parallel 10-degrees-from-horizontal-oblique stripes. They are very very subtle and only visible on light backgrounds and more from looking from the upper part of the screen down.
Do not confuse them with the pixels matrix, whose density, by the way, is great. They are all right, and the effect described above seems to appear on a layer which is on top of those pixels.
To make an almost perfect comparison, this effect looks almost like the striped background from market.android.com (as seen on a computer), but with more subtle greish on white stripes inclined from right to left, and only like 10 degrees oblique from the horizontal. That is what's making me curious, why is that pattern oblique? If it were straight horizontals or verticals I would have confused them with the pixels arrays, and it would have been bearable. But like they are I can't stop but notice this pattern every time and it annoys me a lot! In GMail, Browser etc... all the apps with plain backgrounds...
It wouldn't appear on any close picture I tried to take, and I guess filming for you to see it isn't a good idea either, because you won't notice it. It's only visible with the naked eye, at a distance closer than 30 cm from the screen. It isn't also a problem of my eyes, because my wife is noticing it too.
Thank for any shared thought.
stnel said:
I bought this phone 2 days ago, new, sealed, free from contract, and so far I love everything about it, except for this problem which I have found only today. I guess It was all the first excitement keeping me to notice earlier.
Like the thread's title says, it's like a perfect pattern across the screen, from edge to edge, consisting in perfect parallel 10-degrees-from-horizontal-oblique stripes. They are very very subtle and only visible on light backgrounds and more from looking from the upper part of the screen down.
Do not confuse them with the pixels matrix, whose density, by the way, is great. They are all right, and the effect described above seems to appear on a layer which is on top of those pixels.
To make an almost perfect comparison, this effect looks almost like the striped background from market.android.com (as seen on a computer), but with more subtle greish on white stripes inclined from right to left, and only like 10 degrees oblique from the horizontal. That is what's making me curious, why is that pattern oblique? If it were straight horizontals or verticals I would have confused them with the pixels arrays, and it would have been bearable. But like they are I can't stop but notice this pattern every time and it annoys me a lot! In GMail, Browser etc... all the apps with plain backgrounds...
It wouldn't appear on any close picture I tried to take, and I guess filming for you to see it isn't a good idea either, because you won't notice it. It's only visible with the naked eye, at a distance closer than 30 cm from the screen. It isn't also a problem of my eyes, because my wife is noticing it too.
Thank for any shared thought.
Click to expand...
Click to collapse
Much better to send you're mobile to the store were you bought it. because as what i have know the problem is the LCD. that is what they called wire stripe or ribbon.... maybe that is the problem. Try it, there is noting to lose.....
I see that too, only on light (white) backgrounds. I thinks it's normal, you may ask your local Sony Ericsson customer service or a phone shop, but I don't think this is a production fault.
On a dark blackground it is purely invisible.
Try it with and without the Bravia engine enabled.
kirbygonzalo said:
Much better to send you're mobile to the store were you bought it. because as what i have know the problem is the LCD. that is what they called wire stripe or ribbon.... maybe that is the problem. Try it, there is noting to lose.....
Click to expand...
Click to collapse
kirbygonzalo, thanks but even googling it I couldn't find anything about wire stripe or ribbon.
sdk16420 said:
I see that too, only on light (white) backgrounds. I thinks it's normal, you may ask your local Sony Ericsson customer service or a phone shop, but I don't think this is a production fault.
On a dark blackground it is purely invisible.
Click to expand...
Click to collapse
sdk16420, thanks for sharing this, It is somehow a relief for me to know I'm not alone in this. Yet, I'll wait until next week to see if I can find more explanations, and then maybe I'll return it for a replace. It's especially bad for me, as I waited a lot to receive the silver one (a week or so), and I don't know if I can find another.
LenAsh said:
Try it with and without the Bravia engine enabled.
Click to expand...
Click to collapse
It doesn't depend on Bravia Engine, unfortunately. It was also the first thing that came into my mind, tried it several times, even with deactivating and rebooting, but the effect is persistent.
Again, it's only visible on light backgrounds, especially white and large ones (browser, gmail, etc). If you read this, please check yours also find some time to post a reply with the result. I would be very grateful.
Thanks!
I have the blue model but i can barely see that pattern with a screen flashlight (on full white) and i don't find it annoying at all in daily use of the phone.
You can check the screen from a new phone in a shop, to see if it looks like yours ... or you have a eagle eye
PS
check softpedia also
I think I can see what you're talking about on my Red Neo but only if I max the screen brightness and look really closesly (like practically inserting the Neo into my eye). 99.99% of the time I don't notice a thing.
I just followed your description and found the same with my neo, so I think it the LCD design. Not an issue to me indeed.
Does anyone have another phone model (e.g. Samsung, HTC) with a LCD touchscreen? Is it also visible on other phones?
sdk16420 said:
Does anyone have another phone model (e.g. Samsung, HTC) with a LCD touchscreen? Is it also visible on other phones?
Click to expand...
Click to collapse
I have a Samsung Galaxy S with SAMOLED, a HTC Desire with S-LCD and an Asus Transformer with IPS LCD, and they all have better screens. The Desire's is the most problem free, whereas the Galaxy S has problems with screen burn-in (or image retention, like some are identifying it, but for me it's still like the old good plasma screen burn-in ), and the Transformer's has light bleeding. But, like I said, when put aside, the Neo's looks the worst.
I don't know if you noticed it already, but it comes with another "feature" that is so annoying: it stays always on auto brightness regardless of the custom level set, maxing that automation on that custom level. It's so annoying, cause it's always too dark for me, and being a "feature" it doesn't have also a switch for that. At least it has for Bravia....
stnel said:
I have a Samsung Galaxy S with SAMOLED, a HTC Desire with S-LCD and an Asus Transformer with IPS LCD, and they all have better screens. The Desire's is the most problem free, whereas the Galaxy S has problems with screen burn-in (or image retention, like some are identifying it, but for me it's still like the old good plasma screen burn-in ), and the Transformer's has light bleeding. But, like I said, when put aside, the Neo's looks the worst.
I don't know if you noticed it already, but it comes with another "feature" that is so annoying: it stays always on auto brightness regardless of the custom level set, maxing that automation on that custom level. It's so annoying, cause it's always too dark for me, and being a "feature" it doesn't have also a switch for that. At least it has for Bravia....
Click to expand...
Click to collapse
When I put brightness on 100%, and hold my finger on the light sensor, I don't see the screen getting darker. What does annoy me is that you can't make the brightness less than about 30%. I use widgetsoid for brightness adjustment, and the screen will only become darker than 30% if I hold my finger on top of the sensor. That sucks. I I want to sacve energy, I have to hold my hand there, while using the phone.
I don't see why people need the brightness that high anyways, aside from in some games with small hard to see details I'm perfectly fine with my brightness set at just 30% or even just 20%...heck I can still use the phone when the brightness is completely off though that does get a little hard to see everything.
SCHUMI_4EVER said:
I don't see why people need the brightness that high anyways, aside from in some games with small hard to see details I'm perfectly fine with my brightness set at just 30% or even just 20%...heck I can still use the phone when the brightness is completely off though that does get a little hard to see everything.
Click to expand...
Click to collapse
I use it a lot outside, and its sunlight legibility isn't as good as SAMOLEDs or others, but that I knew from reviews before the buy. If it wasn't for the problem in this thread, I wouldn't be so harsh on it.
LE I se new posters here. Do you noticed the problem described in the first post? Does it bother you?
Hi!
Got my S3 few days ago, and already in first evening noticed annoying black spots in bottom of screen. At first thought that I broken it, but searching found many threads about this issue.
As i understand practically everyone has them, there's just difference in quantity.
I took picture of my screen displaying black screen in dark:
i.imgur.com/QYZEI.jpg (add http, as i cant submit links, i'm new here
What do you think? Guy at shop said that this is normal amoled issue.
I wouldn't mind about little spots, as i cant really see them, but those lines on right are really visible when watching videos in dark, even in not complete darkness, and is really annoying.
andriis said:
Hi!
Got my S3 few days ago, and already in first evening noticed annoying black spots in bottom of screen. At first thought that I broken it, but searching found many threads about this issue.
As i understand practically everyone has them, there's just difference in quantity.
I took picture of my screen displaying black screen in dark:
i.imgur.com/QYZEI.jpg (add http, as i cant submit links, i'm new here
What do you think? Guy at shop said that this is normal amoled issue.
I wouldn't mind about little spots, as i cant really see them, but those lines on right are really visible when watching videos in dark, even in not complete darkness, and is really annoying.
Click to expand...
Click to collapse
I would say exchange it. I have this issue too but only visible when I'm in very dark environment lighting. And it only visible when im running gray background too. I have 2 ink mark visible to eyes and 3 very small one which have to squint my eyes.
-----------------------
Sent from my Samsung Galaxy S III using Tapatalk 2
I think you'd be lucky if they changed it. I've seen much worse - mine, for example. Unless you always use your phone in the dark I wouldn't worry IIWY.
Saw some pictures with muck less spots, so i thought that mine has lot.
I guess the I'll have to live with it.
Although this doesn't seem normal if you take into account price tag of this phone.
This seems to be common issue with phones using the amoled display. As long as it doesnt cause problems during normal usage of the phone, it will most likely not get replaced. There is a very high possibility that the replacement will also have the same issue.
Yours are fine, I've seen worse from my friends S3.
I would rather having this problem over black crush/pixelation. Driving me crazy. Hopefully it'll be fixed by software update since screen filter app's able to solve it.
Sent from my GT-I9300 using xda premium
Black Spots on S3
I use S3 for 8 months and black spots on the screen increases ....
A few days ago me and my girlfriend both bought a Pebble Blue S3. Unfortunately mine has a yellow tint to the screen, as a lot of other users seem to have too looking at the various threads about this issue. This is clearly visible when displaying white, but also the greys are affected. The whites appear to be more yellow when brightness is at its lowest. The whites are less yellow at maximum brightness. In direct comparison to the S3 of my girlfriend all this is easily noticible. In addition, in direct comparison between both phones the front cover of my S3 looks darker than hers. So I was wondering: could it be that this yellow tint which is noticible and which is already reported by lots of people, is due to some kind of coating of the front cover? So in fact it isn't due the AMOLED screen itself, but due to the tint of the cover, which thus functions like some kind of filter?
I hope I have some time this week to return to the shop, and see if I can exchange my phone for another one...
ZunRob said:
A few days ago me and my girlfriend both bought a Pebble Blue S3. Unfortunately mine has a yellow tint to the screen, as a lot of other users seem to have too looking at the various threads about this issue. This is clearly visible when displaying white, but also the greys are affected. The whites appear to be more yellow when brightness is at its lowest. The whites are less yellow at maximum brightness. In direct comparison to the S3 of my girlfriend all this is easily noticible. In addition, in direct comparison between both phones the front cover of my S3 looks darker than hers. So I was wondering: could it be that this yellow tint which is noticible and which is already reported by lots of people, is due to some kind of coating of the front cover? So in fact it isn't due the AMOLED screen itself, but due to the tint of the cover, which thus functions like some kind of filter?
I hope I have some time this week to return to the shop, and see if I can exchange my phone for another one...
Click to expand...
Click to collapse
Can you check the batch/date/country of your phone and let us know? It might be the new batch and can be the glass glue which is still not fully dried. I remember my iphone 4 32gb had this issue and i waited a week or 2 and it disappeared. Due to high demand the phones are shipped out much quicker and may take sometime for things like these to dry out.
sak500 said:
Can you check the batch/date/country of your phone and let us know? It might be the new batch and can be the glass glue which is still not fully dried. I remember my iphone 4 32gb had this issue and i waited a week or 2 and it disappeared. Due to high demand the phones are shipped out much quicker and may take sometime for things like these to dry out.
Click to expand...
Click to collapse
Yep, if you tell me where I can find this information?
Yesterday evening I've been to another shop, and I've seen two other Pebble Blue devices. Both the front covers were lighter blue than mine SGS3, and the screens were more white as well...
It's on the back after you remove the battery. Also there is date/country on battery.
ZunRob said:
A few days ago me and my girlfriend both bought a Pebble Blue S3. Unfortunately mine has a yellow tint to the screen, as a lot of other users seem to have too looking at the various threads about this issue. This is clearly visible when displaying white, but also the greys are affected. The whites appear to be more yellow when brightness is at its lowest. The whites are less yellow at maximum brightness. In direct comparison to the S3 of my girlfriend all this is easily noticible. In addition, in direct comparison between both phones the front cover of my S3 looks darker than hers. So I was wondering: could it be that this yellow tint which is noticible and which is already reported by lots of people, is due to some kind of coating of the front cover? So in fact it isn't due the AMOLED screen itself, but due to the tint of the cover, which thus functions like some kind of filter?
I hope I have some time this week to return to the shop, and see if I can exchange my phone for another one...
Click to expand...
Click to collapse
Same here and also Pebble Blue model...and it sucks! It literally ruins my day when you realize you shed 660 euro for...this crap of a display! Already installed Screed Adjuster from the Market (hate the new "Play store" name!!) but it's of little consolation. I think Samsung SCREWED UP big time this time and i'm toying with an idea of changing the model and, for that matter, getting out of Samsung followers as i've bee all these years. It's a shame 'cause I've been on all Galaxies ever and now they let me down.
Reeby said:
Same here and also Pebble Blue model...and it sucks! It literally ruins my day when you realize you shed 660 euro for...this crap of a display! Already installed Screed Adjuster from the Market (hate the new "Play store" name!!) but it's of little consolation. I think Samsung SCREWED UP big time this time and i'm toying with an idea of changing the model and, for that matter, getting out of Samsung followers as i've bee all these years. It's a shame 'cause I've been on all Galaxies ever and now they let me down.
Click to expand...
Click to collapse
I went back to the store and showed the problem. They agreed on me, and said it looked like someone threw coffee over it. They gave me a new phone without further discussion. The new one has a nice white screen.
Unfortunately this one has another issue; when I push the capacitive back button (and the phone is in silent/vibrating mode) I can hear a noise/static hiss coming from the speaker, which dissappears after 4 - 5 seconds...
However, the screen is way better, and looks rather nice. I suggest you go back as well and ask for a replacement.
Hi guys,
I haven't really seen much feedback from others regarding this problem and I am quite surprised to be honest. I've ordered my s6 edge 2 weeks ago and have been using it for a week without noticing anything.
I've read through some article a few days ago before going to sleep and noticed a terrible pink hue in the bottom half of the screen. I didn't see the problem when I was using the phone in daylight and with the brightness quite high.
So I've ordered a replacement straight away, which came in yesterday.
The screen which I got on the replacement is completely pink, its even worse than the one I already had. Now I was wondering if I just got so unlucky, but I've had 2 friends at work compare their screens to mine (one of them have the regular s6, the other has an edge) and they the exact same issue as mee, although the pink hue is near the top in the s6.
This is a dealbreaker for a phone this expensive in my opinion... If you don't see it thats fine, but once you notice it it gets really annoying.
I've uploaded a short video with the first s6 edge I got, the replacement and my note 4 to show you the issue:
https://youtu.be/ob_5RjF4lPU
The note 4's screen is basically the same resolution and technology and its flawless. I don't know if this is some kind of manufacturing or quality control problem but I think samsung should sort it out.
The version I've got is the s6 edge gold platinum with 32 gb of memory. I would like you guys to take a lok at your screen and let me know if you got the same thing.
The best way to do so is to set it to a decent brightness level, screen mode to go for is "basic" and look at it in the dark, on a plain white background or with some text like I did.
Thanks for helping out!
Unfortunately I'll be returning both of these phones for now and I'll either wait for some later production or have a look at the note 5 or s6 edge plus...
han4mi said:
Hi guys,
I haven't really seen much feedback from others regarding this problem and I am quite surprised to be honest. I've ordered my s6 edge 2 weeks ago and have been using it for a week without noticing anything.
I've read through some article a few days ago before going to sleep and noticed a terrible pink hue in the bottom half of the screen. I didn't see the problem when I was using the phone in daylight and with the brightness quite high.
So I've ordered a replacement straight away, which came in yesterday.
The screen which I got on the replacement is completely pink, its even worse than the one I already had. Now I was wondering if I just got so unlucky, but I've had 2 friends at work compare their screens to mine (one of them have the regular s6, the other has an edge) and they the exact same issue as mee, although the pink hue is near the top in the s6.
This is a dealbreaker for a phone this expensive in my opinion... If you don't see it thats fine, but once you notice it it gets really annoying.
I've uploaded a short video with the first s6 edge I got, the replacement and my note 4 to show you the issue:
https://youtu.be/ob_5RjF4lPU
The note 4's screen is basically the same resolution and technology and its flawless. I don't know if this is some kind of manufacturing or quality control problem but I think samsung should sort it out.
The version I've got is the s6 edge gold platinum with 32 gb of memory. I would like you guys to take a lok at your screen and let me know if you got the same thing.
The best way to do so is to set it to a decent brightness level, screen mode to go for is "basic" and look at it in the dark, on a plain white background or with some text like I did.
Thanks for helping out!
Unfortunately I'll be returning both of these phones for now and I'll either wait for some later production or have a look at the note 5 or s6 edge plus...
Click to expand...
Click to collapse
Back when the phone was first released (April), there was plenty of discussion on this. It is a quality control issue.
Snowby123 said:
Back when the phone was first released (April), there was plenty of discussion on this. It is a quality control issue.
Click to expand...
Click to collapse
Yeah I understand that, but its almost august now and they still haven't sorted it out. Its a shame.
han4mi said:
Yeah I understand that, but its almost august now and they still haven't sorted it out. Its a shame.
Click to expand...
Click to collapse
Totally ?
So I'm at my sixth S9+ right now... yes, the sixth. I have never believed that such a small device can drive me so crazy. The funny thing is that I haven't seen anyone talking about the issues that I have been facing. So I might be crazy after all.
Ever since the original Samsung Galaxy S I9000 released I've been using Samsung phones with AMOLED screens. The I9000 was followed by an S4. After that I bought myself an S7 Edge. Up to this point I've always been super happy with my devices. Most of all I enjoyed the displays. I swore on AMOLED and would never look back and use an IPS.
AMOLED has always had two donwsides for me, though - low brigthness and warmer whites compared to an IPS. Over the years I learned to live with both of those. If I put my S7 Edge next to an IPS screen I'd immediately notice the warmer whites and the dimmer display but if there was nothing to compare it to my eyes callibrated and the whites and the brigthness were perfect - at least to my own perception.
So I saw those S9+ advertisements. They were advertising a brighter screen than the S8 which was already brighter than my S7 Edge (actually turned out that the S9+ in manual mode is dimmer than not only the S8 and the S7 Edge but even the S4 but that's a different topic). The whites on this phone also appeared to be much more cooler and IPS-like compared to my S7 Edge. This combined with the camera, the taller screen, virtual buttons and all the other cool features was an instant sell for me. I preordered on day one.
First phone: I had purchased it directly from my carrier. Had to resign my contract for another 24 months with them but when I finally got the phone it felt like it was totally worth it. Until I finally set it up and actually placed it horizontally on the bed - I could see nothing. The viewing angles were worse than they were on my TN panel monitor years ago. Everything was blue. I quickly googled it and learned it was called "blue shift" and was really common with the initial batches of the Pixel 2 XL. Well... in comparison to all those Pixel phones I saw on various photos and videos - mine was worse than all of them. I quickly snapped some photos of the display and returned to the store. It was a tough process because my carrier doesn't usually accept returns so I had to contact Samsung for help directly. They eventually sent me a new one.
Second phone : Checked it in the store to see how it looked at an angle and it shifted only ever so slightly blue. Compared it to the various demo devices there and realized that was actually the norm. It didn't bother me at all this time so I accepted it. When I got away from the bright lights in the store and sat on my bed late in the evening with no lamps on I noticed that the pure whites I had bought this phone for are now warmer than on my old S7 Edge - everything appeared yellowish. My eyes started to get used to the yellow tint and I started to finally perceive the whites as proper whites until I realized that every single small tilt of the device (as small as 10-20 degrees) resulted in a red shift before the slight blue one. For some weird reason, this red hue decalibrated my eyes and when I returned the device to its original position I saw the whites yellowish all over again. And due to it happening at such small angles it basically happened every 10 seconds or so, especially when using the phone with one hand. It was absolutely unbearable and I went back to the store and literally begged them to give me my first device back. Apparently this was not posssible and they also refused to aknowledge this as an issue eligible for a return. Samsung, on the other hand, refused to cooperate a second time. I was forced to sell it, fortunately at not that big of a loss.
Third phone: Now this one was bought from an online retailer so I could have a 14-day return window if I got a screen like my last one. The phone finally arrived and the screen was perfect - no yellow tint, no red shift, no extreme blue shift. Joke's on me, though - they had sent me the wrong phone - I had ordered the dual sim variant and they mistakenly sent me a single sim one. So I sent it back.
Fourth phone: Got my next one - this time a proper DUOS. Funny thing, though - it was just like my second one - the one I sold. Whites were a bit less yellow this time but the constant red shifts at really small angles totally decalibrated my eyes and I couldn't perceive white as actual white for 5 seconds straight. That drove me nuts. I made use of the 14-day return period and asked them to send me another one.
Fifth phone: Oh god, this phone was perfect. Even better than the third one. Perfect whites, no stupid red shift, blue shift was at extreme angles only and even then it was very light - I've never been more satisfied with a display. I used it for 4 days straight - it was a pleasure, really. Until I noticed that there was a dead pixel right in the middle of the damn screen. Only one... out of millions. But once I saw it I could literally not unsee it... ever. I sent it back, they acknowledged the defect, and because it was brand new they sent me yet another one.
Sixth phone: So my current phone, the sixth one, is basically like the fourth and the second ones. I'm now literally where I started. After about $50 lost from the sale of my second phone, after another $50 spent on transport fees and after 2 months without a phone, I got literally the same goddamn phone. Maybe it's not as yellow as the second one but the goddamn red shift makes it appear yellow to me each and every single time I tilt the device ever so slightly. And by the time I finally start getting accustomed to the white colour temperature I accidentally tilt it again.
As I was browsing around the forums yesterday to find out whether someone else experienced similar issues I bumped into the Black Crush thread and when I checked for it it turns out I have it too and it makes not only whites unbearable to look at but apparently different shades of black next to each other as well. After going through so many phones I'm not even sure whether any of them had it as well or it's just that one. In the meantime, while checking for Black Crush in a dark room I noticed that my light from the screen is reflecting in the curved glass and leaking from all sides and the phone basically looks like a Christmas tree in a dark environment. I'm not sure whether any of the previous devices exhibited that either. My S7 Edge aso had a curved screen, even more so, and was definitely not like that. After reading about this, however, it turns out that 80% of the people have it as well. To be honest, the light leak and the black crush are bothering me not nearly as much as the yellow tint and the red shift.
Yes, I'm using Adaptive Mode and no, I'm not using Blue Light filter, nor do I use a 3rd party app that's triggering the in-built in Android Night Light filter. Tweaking with the software calibration is also out of the question because 80% of my phone usage is actually watching YouTube and I can't do it without the Video Enhancer on. And the Video Enhancer overrides all display settings turning the whites into their facotry-callibrated variant.
If anyone is wondering why the hell did I wrote this huge wall of text. Well... there are two reasons. First and foremost, I just wanted to complain about Samsung's absolutely ridiculous QA this year - displays on near $1000 phones shouldn't have such issues nor should they vary as much. Second of all, I wanted to just get this out of my system as I'm not sure what to do anymore. I might be able to get the retailer to return my money after all as I think I might still have another 14 days to do that after the last device but the problem is that, as I was really sick of dealing with this BS and bothering them with it, when the device arrived I told them over the phone that this time it was perfect and everything was fine. Now I've been using it for almost a week, I've taken all of the wraps off and they've reissued all the documents already. I'd hate to be the douche that returns yet another phone, even after already confirming that it's perfect. And finally, I wanted to ask if any of you has observed at least one of those issues or I'm just bat**** crazy. Thank you for reading!
I dunno.. have you tried returning the phone and getting a replacement?
I just think you're super picky and I'm not. I bought the phone and it's nicer quality than my LG V20. Done.
I initially didn't like the curved glass and the rounded corners. But that nothing to do with the display quality.
g.buyukliev said:
So I'm at my sixth S9+ right now... yes, the sixth. I have never believed that such a small device can drive me so crazy. The funny thing is that I haven't seen anyone talking about the issues that I have been facing. So I might be crazy after all.
Ever since the original Samsung Galaxy S I9000 released I've been using Samsung phones with AMOLED screens. The I9000 was followed by an S4. After that I bought myself an S7 Edge. Up to this point I've always been super happy with my devices. Most of all I enjoyed the displays. I swore on AMOLED and would never look back and use an IPS.
AMOLED has always had two donwsides for me, though - low brigthness and warmer whites compared to an IPS. Over the years I learned to live with both of those. If I put my S7 Edge next to an IPS screen I'd immediately notice the warmer whites and the dimmer display but if there was nothing to compare it to my eyes callibrated and the whites and the brigthness were perfect - at least to my own perception.
So I saw those S9+ advertisements. They were advertising a brighter screen than the S8 which was already brighter than my S7 Edge (actually turned out that the S9+ in manual mode is dimmer than not only the S8 and the S7 Edge but even the S4 but that's a different topic). The whites on this phone also appeared to be much more cooler and IPS-like compared to my S7 Edge. This combined with the camera, the taller screen, virtual buttons and all the other cool features was an instant sell for me. I preordered on day one.
First phone: I had purchased it directly from my carrier. Had to resign my contract for another 24 months with them but when I finally got the phone it felt like it was totally worth it. Until I finally set it up and actually placed it horizontally on the bed - I could see nothing. The viewing angles were worse than they were on my TN panel monitor years ago. Everything was blue. I quickly googled it and learned it was called "blue shift" and was really common with the initial batches of the Pixel 2 XL. Well... in comparison to all those Pixel phones I saw on various photos and videos - mine was worse than all of them. I quickly snapped some photos of the display and returned to the store. It was a tough process because my carrier doesn't usually accept returns so I had to contact Samsung for help directly. They eventually sent me a new one.
Second phone : Checked it in the store to see how it looked at an angle and it shifted only ever so slightly blue. Compared it to the various demo devices there and realized that was actually the norm. It didn't bother me at all this time so I accepted it. When I got away from the bright lights in the store and sat on my bed late in the evening with no lamps on I noticed that the pure whites I had bought this phone for are now warmer than on my old S7 Edge - everything appeared yellowish. My eyes started to get used to the yellow tint and I started to finally perceive the whites as proper whites until I realized that every single small tilt of the device (as small as 10-20 degrees) resulted in a red shift before the slight blue one. For some weird reason, this red hue decalibrated my eyes and when I returned the device to its original position I saw the whites yellowish all over again. And due to it happening at such small angles it basically happened every 10 seconds or so, especially when using the phone with one hand. It was absolutely unbearable and I went back to the store and literally begged them to give me my first device back. Apparently this was not posssible and they also refused to aknowledge this as an issue eligible for a return. Samsung, on the other hand, refused to cooperate a second time. I was forced to sell it, fortunately at not that big of a loss.
Third phone: Now this one was bought from an online retailer so I could have a 14-day return window if I got a screen like my last one. The phone finally arrived and the screen was perfect - no yellow tint, no red shift, no extreme blue shift. Joke's on me, though - they had sent me the wrong phone - I had ordered the dual sim variant and they mistakenly sent me a single sim one. So I sent it back.
Fourth phone: Got my next one - this time a proper DUOS. Funny thing, though - it was just like my second one - the one I sold. Whites were a bit less yellow this time but the constant red shifts at really small angles totally decalibrated my eyes and I couldn't perceive white as actual white for 5 seconds straight. That drove me nuts. I made use of the 14-day return period and asked them to send me another one.
Fifth phone: Oh god, this phone was perfect. Even better than the third one. Perfect whites, no stupid red shift, blue shift was at extreme angles only and even then it was very light - I've never been more satisfied with a display. I used it for 4 days straight - it was a pleasure, really. Until I noticed that there was a dead pixel right in the middle of the damn screen. Only one... out of millions. But once I saw it I could literally not unsee it... ever. I sent it back, they acknowledged the defect, and because it was brand new they sent me yet another one.
Sixth phone: So my current phone, the sixth one, is basically like the fourth and the second ones. I'm now literally where I started. After about $50 lost from the sale of my second phone, after another $50 spent on transport fees and after 2 months without a phone, I got literally the same goddamn phone. Maybe it's not as yellow as the second one but the goddamn red shift makes it appear yellow to me each and every single time I tilt the device ever so slightly. And by the time I finally start getting accustomed to the white colour temperature I accidentally tilt it again.
As I was browsing around the forums yesterday to find out whether someone else experienced similar issues I bumped into the Black Crush thread and when I checked for it it turns out I have it too and it makes not only whites unbearable to look at but apparently different shades of black next to each other as well. After going through so many phones I'm not even sure whether any of them had it as well or it's just that one. In the meantime, while checking for Black Crush in a dark room I noticed that my light from the screen is reflecting in the curved glass and leaking from all sides and the phone basically looks like a Christmas tree in a dark environment. I'm not sure whether any of the previous devices exhibited that either. My S7 Edge aso had a curved screen, even more so, and was definitely not like that. After reading about this, however, it turns out that 80% of the people have it as well. To be honest, the light leak and the black crush are bothering me not nearly as much as the yellow tint and the red shift.
Yes, I'm using Adaptive Mode and no, I'm not using Blue Light filter, nor do I use a 3rd party app that's triggering the in-built in Android Night Light filter. Tweaking with the software calibration is also out of the question because 80% of my phone usage is actually watching YouTube and I can't do it without the Video Enhancer on. And the Video Enhancer overrides all display settings turning the whites into their facotry-callibrated variant.
If anyone is wondering why the hell did I wrote this huge wall of text. Well... there are two reasons. First and foremost, I just wanted to complain about Samsung's absolutely ridiculous QA this year - displays on near $1000 phones shouldn't have such issues nor should they vary as much. Second of all, I wanted to just get this out of my system as I'm not sure what to do anymore. I might be able to get the retailer to return my money after all as I think I might still have another 14 days to do that after the last device but the problem is that, as I was really sick of dealing with this BS and bothering them with it, when the device arrived I told them over the phone that this time it was perfect and everything was fine. Now I've been using it for almost a week, I've taken all of the wraps off and they've reissued all the documents already. I'd hate to be the douche that returns yet another phone, even after already confirming that it's perfect. And finally, I wanted to ask if any of you has observed at least one of those issues or I'm just bat**** crazy. Thank you for reading!
Click to expand...
Click to collapse
i am on same boat with you so i fully understand your upset. I am having here S8+ plus running nougat and S9+ running Oreo. When I watching youtube and each devices and video enhancer kicks in, the white point on S8+ much better than S9+ (so yellow). Samsung did change white value of video enhancer on Oreo make the screen yellowish. Both device are in adaptive mode with red and green at its minimum. Comparing the white point when doing web browsing, I have to say they are all the same kind of screen (same brightness nits at manual max, not much pure white like iphone screen). I hate how samsung did lied to me about 20% brighter screen on s9+. so ****ing tricky advertisement
---------- Post added at 07:39 AM ---------- Previous post was at 07:38 AM ----------
yuppicide said:
I just think you're super picky and I'm not. I bought the phone and it's nicer quality than my LG V20. Done.
I initially didn't like the curved glass and the rounded corners. But that nothing to do with the display quality.
Click to expand...
Click to collapse
I also have the LG V20 and I have to say V20 has better screen color and brightness even though its resolution and sharpness is not good at S9+
so did you ever manage to get it fixed? did you go for the 7th device?