Do I have any hope of getting my media back? - Android Q&A, Help & Troubleshooting

Hi,
I'm looking for a solution to this problem: I have an ASUS Google Nexus 7 which I mishandled and broke the screen + digitiser to the point where there is absolutely no touch response - The screen however IS still visible. This happened several months ago. I've been searching for ways to retrieve the data on the tablet, but all to no avail.
Here's the case:
-The USB port is fine;
-The tablet is not rooted and never has been;
-USB debugging is not on;
-The tablet is on PTP, not MTP;
-I do have the device driver installed on my PC;
-I'm only looking for the media from the device - none of the apps or app data;
Is there any hope of getting back the media left on the tablet, or will I have to purchase a new digitiser and screen + bezel? I know how it all goes together so it wouldn't be a problem if I had to get a replacement, but I would prefer to do it cost-free if possible.
If anyone can help me out here, it'll be greatly appreciated!
Thanks in advance.

MrsAverageMan said:
Hi,
I'm looking for a solution to this problem: I have an ASUS Google Nexus 7 which I mishandled and broke the screen + digitiser to the point where there is absolutely no touch response - The screen however IS still visible. This happened several months ago. I've been searching for ways to retrieve the data on the tablet, but all to no avail.
Here's the case:
-The USB port is fine;
-The tablet is not rooted and never has been;
-USB debugging is not on;
-The tablet is on PTP, not MTP;
-I do have the device driver installed on my PC;
-I'm only looking for the media from the device - none of the apps or app data;
Is there any hope of getting back the media left on the tablet, or will I have to purchase a new digitiser and screen + bezel? I know how it all goes together so it wouldn't be a problem if I had to get a replacement, but I would prefer to do it cost-free if possible.
If anyone can help me out here, it'll be greatly appreciated!
Thanks in advance.
Click to expand...
Click to collapse
Have you connected it to PC to see what is available to view? I'm afraid that being set to PTP may hinder your data recovery efforts.

Evolution_Tech said:
Have you connected it to PC to see what is available to view? I'm afraid that being set to PTP may hinder your data recovery efforts.
Click to expand...
Click to collapse
Yeah, that's why I mentioned it. If it was on MTP (which it should've been ) then this whole situation would've been a lot easier. Unfortunately, because of the broken digitiser, I can't change it either. If i can get remote access to the screen everything should be okay in theory (after I've put the screen back on)

MrsAverageMan said:
Yeah, that's why I mentioned it. If it was on MTP (which it should've been ) then this whole situation would've been a lot easier. Unfortunately, because of the broken digitiser, I can't change it either. If i can get remote access to the screen everything should be okay in theory (after I've put the screen back on)
Click to expand...
Click to collapse
Can you use a mouse with an OTG cable?
Sent from my One M8 using Tapatalk

Evolution_Tech said:
Have you connected it to PC to see what is available to view? I'm afraid that being set to PTP may hinder your data recovery efforts.
Click to expand...
Click to collapse
The Fer-Shiz-Nizzle said:
Can you use a mouse with an OTG cable?
Click to expand...
Click to collapse
That was one of my initial thoughts, but I was unsure of whether the old-gen Nexus 7 supported OTG and whether you had to have to have a rooted device for OTG. I'm gonna presume you don't need a rooted device for OTG and that my Nexus 7 should work just fine with it since I've had that suggested here, and on Tom's Hardware.

MrsAverageMan said:
That was one of my initial thoughts, but I was unsure of whether the old-gen Nexus 7 supported OTG and whether you had to have to have a rooted device for OTG. I'm gonna presume you don't need a rooted device for OTG and that my Nexus 7 should work just fine with it since I've had that suggested here, and on Tom's Hardware.
Click to expand...
Click to collapse
I have a 2012 Nexus 7 (Grouper). It supports OTG. Good luck
Sent from my One M8 using Tapatalk

Related

[Answered] NT USB port unusable at this time...right?

I presume the usb port of the NT is unusable until a kernel level root is developed. If someone would confirm for the hell of it, please do! (I grabbed a couple usb to micro-usb converters - but, no luck...)
I didn't research the usability until after I tried using the usb port! I figured it would be enabled... why not allow a keyboard, etc.? Anyway, that explains why I couldn't find out the 'port type' in the official specs (micro usb).
Read some stuff on the Nook Color - and I believe the usb is available for it when rooted.
ebsq said:
I presume the usb port of the NT is unusable until a kernel level root is developed. If someone would confirm for the hell of it, please do! (I grabbed a couple usb to micro-usb converters - but, no luck...)
I didn't research the usability until after I tried using the usb port! I figured it would be enabled... why not allow a keyboard, etc.? Anyway, that explains why I couldn't find out the 'port type' in the official specs (micro usb).
Read some stuff on the Nook Color - and I believe the usb is available for it when rooted.
Click to expand...
Click to collapse
USB host mode is part of the android kernel since gingerbread but the ROM has to support it.
Cheers!
-M
XDA member since 2007
by unusable do you mean like not working or can't be connected to the computer
to root and debugging?
if you are... what the hell are you smoking?
please elaborate a little more as to unusable
424aca said:
please elaborate a little more as to unusable
Click to expand...
Click to collapse
I think he means, it can't be used to plug a keyboard in?
USB host mode is not supported in the stock B&N os.
424aca said:
by unusable do you mean like not working or can't be connected to the computer
to root and debugging?
Click to expand...
Click to collapse
Yeah - I guess as a USB host is the terminology I needed. I'm rooted - so, the Nook works fine as a device on my PC!
I just want to run devices from the Nook itself - particularly keyboard and game controllers (ps3).
It never occurred to me that it wouldn't function 'out of the box.' The only reason I can see to deny it is either battery drain or to guard against hack attempt. Pretty lame really!
dragon_76 said:
USB host mode is part of the android kernel since gingerbread but the ROM has to support it.
Cheers!
-M
XDA member since 2007
Click to expand...
Click to collapse
Do you think it might be possible to replace elements using root to enable it?
Barring that, in one dev thread or another, I vaguely remember reference to a particular way of bypassing the bootloader lock, that if it worked would allow us to use custom ROMs but we'd be stuck with the B&N kernel. Does that sound familiar? What I'm really asking to anyone who might feel they know, is what are the odds the devs might crack USB host even if they can't get past the bootloader lockout?
Thanks to anyone with information.
Once this is enabled we wont just be able to use a keyboard, but also use it to browse your camera pictures, hard drives, etc
fortunz said:
Do you think it might be possible to replace elements using root to enable it?
Barring that, in one dev thread or another, I vaguely remember reference to a particular way of bypassing the bootloader lock, that if it worked would allow us to use custom ROMs but we'd be stuck with the B&N kernel. Does that sound familiar? What I'm really asking to anyone who might feel they know, is what are the odds the devs might crack USB host even if they can't get past the bootloader lockout?
Thanks to anyone with information.
Click to expand...
Click to collapse
Cyanogenmod has USB host enabled. You could ask a cm dev how it is done. Dalingrin works on the Nook Color port, he may be able to tell you.
Cheers!
-M
XDA member since 2007
albertwertz said:
Once this is enabled we wont just be able to use a keyboard, but also use it to browse your camera pictures, hard drives, etc
Click to expand...
Click to collapse
Yes. Once host mode is enabled you will have access to HID and mass storage. I have both on these on my ATRIX.
Cheers!
-M
XDA member since 2007

USB device not recognized

I did a search and found that no one has posted this problem on this forum - I'm the only one ??
My prime use to hooked up with my PC with no problems. At some point recently (I'm thinking the recent ICS update) my PC & Prime had a parting of ways. Now I plug in the Prime and get 'USB device not recognized'.
Downloaded and ran Asus Sync hoping that a driver vanished but no luck.
I'm running Windows 7 (64 bit). Has anyone else noticed the same problem and if so - how did you fix it ?
Thanks
I have three computers, and none of them even recognize my prime anymore, not even in Device Manager. This started after I got it back from RMA.
I, myself, am not particularly concerned about it, since I'm just waiting for the Infinity to come out; the Prime I will just pass on to a family member. If the Infinity was going to be released in the far flung future, I'd send it back.
NewbieKeepItSimple said:
I did a search and found that no one has posted this problem on this forum - I'm the only one ??
My prime use to hooked up with my PC with no problems. At some point recently (I'm thinking the recent ICS update) my PC & Prime had a parting of ways. Now I plug in the Prime and get 'USB device not recognized'.
Downloaded and ran Asus Sync hoping that a driver vanished but no luck.
I'm running Windows 7 (64 bit). Has anyone else noticed the same problem and if so - how did you fix it ?
Thanks
Click to expand...
Click to collapse
Hey I just have experienced the same issue after upgrading to ics, bt it got solved after installing the USB storage mod, check it on nexus one's themes and apps sec, I hope that will help u
Sent from my HTC Nexus One using XDA
AC DC said:
Hey I just have experienced the same issue after upgrading to ics, bt it got solved after installing the USB storage mod, check it on nexus one's themes and apps sec, I hope that will help u
Sent from my HTC Nexus One using XDA
Click to expand...
Click to collapse
Link: http://forum.xda-developers.com/showthread.php?t=1389375
Did you try this for the Prime ? I did not see the Prime on the supported list.
Thanks
I Have the problem as well...thought it was the cable but half happy to see it probably isnt
hey everyone, and I'm so happy to see this thread, but have you guys had similar issues to Mines?
Hello Everyone, I'll try to short and to the point. I've been searching xda/google/androidcentral on and off since maybe early Februrary and still nothing, maybe someone has some awesome insight.
So my computer won't detect my TP anymore for file transfer. It did maybe the first month or so though.
Here's what I've tried so far, with no luck.
- Different Computers - Different Cables - New Asus Brand OEM USB Cable - Aftermarket USB Cable - Different USB Ports (Front and Back of Computer) - USB Debugging Mode - Uninstalled Drivers on my PC to try and get table to re-install it. - Factory Reset (multiple times with and without auto-backup) - Connecting From KeyboardDock to Computer
I convinced my cousin to buy a TP and Dock the other week so I also got to try some extra stuff.
- I plugged His TP with His USB cable to His PC and it connected fine.
- I plugged His TP with His USB cable to MY PC and it connected fine.
- I plugged MY TP with His USB cable to His PC and it wouldn't detect.
- I plugged MY TP with His USB cable to MY PC and it wouldn't detect.
I also tried his TP with my USB cables (both oem and aftermarket) on my PC and it connected fine.
Here's Some additional Info, that may be helpful.
I was previously able to connect to my HDMI ports on my TV via micro HDMI, but that does not work anymore either.
I've seen a few people mention serial numbers, so here's some Info, not sure if it's the correct info.
My TP - TF201-B1-CG - S/N starts with a "B" His TP - TF201-B1-GR - S/N starts with a "C"
I thank you all for your time and any insight is much appreciated.
Called ASUS support - I'm the first that they have ever heard that problem. They suggested a factory reset but first I must back the data up. Never done a factory reset, I hope Voodoo will keep the root.
When I finally try it - I'll let you know what happens.
Cool thanks NewbieKeepItSimple, I hope we get this sorted ou!
Hey everyone, I have some more interesting info regarding the USB issue. I didn't want to suspect this as a problem, but yea it looks like it may be an actual bad port on the TFP itself.
My reasoning is that I got my free GPS dongle in the mail today and it won't work. Anyone else test this yet?
Another Question, as far as RMAs go, do we HAVE to call in? Anyone know for sure? I know there's forums, but trying to kill 2 birds with 1 stone.
softbox said:
Hey everyone, I have some more interesting info regarding the USB issue. I didn't want to suspect this as a problem, but yea it looks like it may be an actual bad port on the TFP itself.
My reasoning is that I got my free GPS dongle in the mail today and it won't work. Anyone else test this yet?
Another Question, as far as RMAs go, do we HAVE to call in? Anyone know for sure? I know there's forums, but trying to kill 2 birds with 1 stone.
Click to expand...
Click to collapse
But you guys are charging fine? Just not connecting to the PC's? Have you had a good look at the connectors both on the cable and the Prime, nothing obvious? You all have uninstalled and re-installed the drivers right? Or maybe tried the universal naked driver utility?
buxtahuda said:
But you guys are charging fine? Just not connecting to the PC's? Have you had a good look at the connectors both on the cable and the Prime, nothing obvious? You all have uninstalled and re-installed the drivers right? Or maybe tried the universal naked driver utility?
Click to expand...
Click to collapse
Yep, charges fine. I couldn't see anything obviously wrong with cables and connectors.
As far as trying universal naked driver, I'm pretty sure drivers aren't the issue since I tried a whole different TFP with the same computers and cables (stated above) and it connected and installed the drivers correctly.
softbox said:
Yep, charges fine. I couldn't see anything obviously wrong with cables and connectors.
As far as trying universal naked driver, I'm pretty sure drivers aren't the issue since I tried a whole different TFP with the same computers and cables (stated above) and it connected and installed the drivers correctly.
Click to expand...
Click to collapse
My Prime was sync'd at work with my contacts and I put movies on from my home PC. Now neither PC can communicate with the Prime.
There is somethings with the Prime and USB ports that seem a little goofy. I have a USB memory on my keychain that I use for my work files. One of the things I wanted to do with the Prime is access and work on my files during business trips. The work USB memory is 4GB Fat 32 but the Prime can't see it even though all other computers can see it. Plug in an older 2GB memory - the Prime can see it. Plug in my Apple iPhone - the Prime can see it. Plug in some other USB memories no problem but my work USB is invisible.
I really can't see any reason for the Prime to suddenly become invisible to computers but I will try the factory reset once I get my memory 64GB SDcard next week.
NewbieKeepItSimple said:
My Prime was sync'd at work with my contacts and I put movies on from my home PC. Now neither PC can communicate with the Prime.
There is somethings with the Prime and USB ports that seem a little goofy. I have a USB memory on my keychain that I use for my work files. One of the things I wanted to do with the Prime is access and work on my files during business trips. The work USB memory is 4GB Fat 32 but the Prime can't see it even though all other computers can see it. Plug in an older 2GB memory - the Prime can see it. Plug in my Apple iPhone - the Prime can see it. Plug in some other USB memories no problem but my work USB is invisible.
I really can't see any reason for the Prime to suddenly become invisible to computers but I will try the factory reset once I get my memory 64GB SDcard next week.
Click to expand...
Click to collapse
that's so frustrating. factors reset didn't work for me but I'm wishing luck to you.
Ok.. something to try before going directly to wiping your Prime...
First, try plugging it into a different USB port. This will cause the PC to try and load a new driver.
If that fails, click Start, right click on Computer and select Manage. Look for an entry called "Portable Devices" and under that "Transformer Prime TF201".
If you don't have that at all, then the system has failed to identify the device entirely.. try it with another PC (take it to a Best Buy and plug it in.. ). If it fails there, then something has changed in your Prime. If you've flashed the ROM, it's possible that's the problem.
If you DO see the entry, but the PC isn't recognising it - right click on the entry for the Prime and select 'Uninstall'. On the dialogue box that pops up, check "Delete the driver software for this device" and let it do its thing.
Unplug the Prime, then plug it back in. It should download a new driver for the Prime. Hopefully this will fix the problem.
I've never heard of an Android device's ADB USB port failing - it's entirely possible of course - but we have five here.. which is pretty amazing.
softbox said:
that's so frustrating. factors reset didn't work for me but I'm wishing luck to you.
Click to expand...
Click to collapse
I'm not holding out much hope either but who knows. The ASUS is rooted but I haven't flashed anything. Another tack I tried is using the just the tablet then keyboard connection but both give the same results.
If I'm connecting to two different spots that on the Prime (dock/Tablet) and there are two different interfacing chip sets involved. Maybe it is a software bug that is screwing up how the Prime addresses the USB (protocol).
NewbieKeepItSimple said:
I'm not holding out much hope either but who knows. The ASUS is rooted but I haven't flashed anything. Another tack I tried is using the just the tablet then keyboard connection but both give the same results.
If I'm connecting to two different spots that on the Prime (dock/Tablet) and there are two different interfacing chip sets involved. Maybe it is a software bug that is screwing up how the Prime addresses the USB (protocol).
Click to expand...
Click to collapse
yea i'm not rooted either. and same goes for me, neither of my tablet connect or my connection through the dock works =\
NewbieKeepItSimple said:
If I'm connecting to two different spots that on the Prime (dock/Tablet) and there are two different interfacing chip sets involved. Maybe it is a software bug that is screwing up how the Prime addresses the USB (protocol).
Click to expand...
Click to collapse
hmm even if it was 2 different chip sets it'd still have to go through the main one. it'd be great if it was software based issue
don't mean to self bump but wanna see if there's more like us.
Mine was doing the same thing, now im stuck in the clockwork mod bootloop and cant communicate with my device to unbrick it.
htcdesirezgeorge said:
Mine was doing the same thing, now im stuck in the clockwork mod bootloop and cant communicate with my device to unbrick it.
Click to expand...
Click to collapse
that sounds so much more worse than mines

[Q] change usb settings??

Hello,
I bought an external keyboard that connects via the mini usb port. It didn't work, but found a suggestion:
When I first connected my adapter that came with my tablet to the keyboard adapter I was very disappointed that nothing happened. I tried several different browser pages, but nothing happened. I read reviews on here and noticed on about that someone mentioned they changed their USB settings and their keyboard finally started working. So, I immediately went to my Settings, Advanced Settings, and then USB BUS MODE and changed it from DEVICE mode to HOST mode and VOILA - the keyboard immediately started functioning
Click to expand...
Click to collapse
I tried to find where to change the usb settings to host but couldn't find the area. Is there anywhere I can find this? I am using the AOPK Rom. Thanks for any help!
OTG not in any of the Nook Tablet yet
OTG is not implemented yet on the stock nor current cm10 roms based on what I have asked in this forum for Nook Tablet. I know you can do this with the new nooks that have monochrome display. May I ask where did you read this article?
bulsatar said:
Hello,
I bought an external keyboard that connects via the mini usb port. It didn't work, but found a suggestion:
I tried to find where to change the usb settings to host but couldn't find the area. Is there anywhere I can find this? I am using the AOPK Rom. Thanks for any help!
Click to expand...
Click to collapse
yep, it was in a review of the product on amazon. here is a link to the product:look at couple reviews down. I am happy to wait just want to make sure that I will be able to use it soon
bulsatar said:
yep, it was in a review of the product on amazon. here is a link to the product:look at couple reviews down. I am happy to wait just want to make sure that I will be able to use it soon
Click to expand...
Click to collapse
Were you reading the review for the Nook Color with working usb otg? It does work for that tablet, not the NT though.
Sent from my AT100 using xda premium
I wasn't looking specifically for how to get it working on the tablet, just looking in general for how to do it in android. Hopefully they implement the otg soon
I just downloaded the new cm10 (snappy and no more reboot/sdcard lost errors!!) but there wasn't anything about the type of usb connection in that one either...
Am I not going to be able to use this keyboard? Will I have to break down and buy a price blue tooth one????
bulsatar said:
I just downloaded the new cm10 (snappy and no more reboot/sdcard lost errors!!) but there wasn't anything about the type of usb connection in that one either...
Am I not going to be able to use this keyboard? Will I have to break down and buy a price blue tooth one????
Click to expand...
Click to collapse
At this time the NT does not have usb otg on any ROM, it may in the future, but if and when is not known at this time. The NT will never have bluetooth, Never. It has been well documented why, do a search and read. So a BT keyboard will never work. Is it really that hard to type with your thumbs?
Sent from my AT100 using xda premium
It isn't really a matter of difficulty, it is a matter of duration. I didn't want a full laptop and I like the android os so wanted to try a tablet with a keyboard for my mobile computing needs. I am do a good amount of typing (chapters for novels and such) and prefer a keyboard. I was using my phone before and it was a lot slower than what I can do with a keyboard and got tiring after an hour or so. It isn't detrimental that I can't use a keyboard, just desired.
bulsatar said:
It isn't really a matter of difficulty, it is a matter of duration. I didn't want a full laptop and I like the android os so wanted to try a tablet with a keyboard for my mobile computing needs. I am do a good amount of typing (chapters for novels and such) and prefer a keyboard. I was using my phone before and it was a lot slower than what I can do with a keyboard and got tiring after an hour or so. It isn't detrimental that I can't use a keyboard, just desired.
Click to expand...
Click to collapse
I bought a Toshiba Thrive 32gb off craigslist for $200. I am now running CM10. I bought it for those exact reasons. It has full sized usb, full sized hdmi, micro usb, full sized sd card expandable to 128 gb, bluetooth capable, gps, 10.1" screen. I use a mouse through usb, bluetooth keyboard, and I hook it up to my TV or
computer monitor and is performs really well as a portable computer with little cost involved.
Sent from my AT100 using xda premium
lol, after spending 150 on the tablet I think that I am going to skip buying another, however I have started looking at other virtual keyboard options and will be trying out a few to see if they can fill the gap until/if they activate the usb otg. Thanks for the info and I will reply if I find a keyboard that I like enough to be useable as a touch typer!!

Trouble Restoring to Stock Nougat from CM 13.0

I'm trying to restore a Nexus 9 (flounder, WiFi) to stock Nougat from CM 13.0-20160924-NIGHTLY-flounder. Problem is, my PC won't detect the device.
I have another Nexus 9, which is running Nougat 7.1.1 and it is neatly detected by the PC as Nexus 9.
I've looked through the developer options and made sure the settings are the same on both devices. I've flipped through the various connection types while connected (charging, media, photo).
I'd appreciate some help unf#cking this situation.
Crike said:
I'm trying to restore a Nexus 9 (flounder, WiFi) to stock Nougat from CM 13.0-20160924-NIGHTLY-flounder. Problem is, my PC won't detect the device.
I have another Nexus 9, which is running Nougat 7.1.1 and it is neatly detected by the PC as Nexus 9.
I've looked through the developer options and made sure the settings are the same on both devices. I've flipped through the various connection types while connected (charging, media, photo).
I'd appreciate some help unf#cking this situation.
Click to expand...
Click to collapse
I saw someone else with that same problem. Turned out to be the USB port. If it turns out to be that, it's an easy repair. Just change the USB daughter board. Couple screws and couple ribbon cables. Takes like 20 minutes, and they're like $12 on eBay.
Explore software solutions first of course. Maybe uninstall and reinstall drivers. Or even try wugs toolkit.
Thanks for the suggestion. Indeed, I read a similar thread with the same solution. A USB board should be on its way from China in the next few days. I was considering buying one anyway as the charging performance has been erratic at best for a while, which might be due to the same basic trouble with the hardware.
I'll update when the replacement board is in and installed in a couple of weeks.
Crike said:
Thanks for the suggestion. Indeed, I read a similar thread with the same solution. A USB board should be on its way from China in the next few days. I was considering buying one anyway as the charging performance has been erratic at best for a while, which might be due to the same basic trouble with the hardware.
I'll update when the replacement board is in and installed in a couple of weeks.
Click to expand...
Click to collapse
I changed mine too (also from China). Mine was affecting otg connection. Fixed it right up, took about 20 minutes. I'm no pro either, only other hardware repair I've done is the screen on my n7 (2013).
Replacing the USB board fixed the problem.
Crike said:
Replacing the USB board fixed the problem.
Click to expand...
Click to collapse
Good to hear

Anyone been able to do anything with a Facebook Portal?

Been looking at the Facebook Portal, it's got a USB-C port on the back but according to Facebook's support it's only used "in the factory", so I'm assuming maybe that's something they might use with a flashing tool to reset damaged units. Has anyone messed around with one/found out anything about how it might work? I've noticed that, at least with mine, if I hold down power and the volume up button while it's booting, the screen remains black but the mic light is still on. Thinking this may be some kind of recovery mode perhaps.
Wow, you bought one? I can't imagine.
Sent from my LM-V350ULM using Tapatalk
jwrezz said:
Wow, you bought one? I can't imagine.
Sent from my LM-V350ULM using Tapatalk
Click to expand...
Click to collapse
Oh definitely not. Wouldn't be caught dead buying one. XD Was gifted one as an early christmas gift by a friend, but trying to decide if it's something I can do anything with before I maybe... return it and get a better alexa-enabled device. Feeling really bad about that though considering they wanted to use it to communicate.
Ah-ha! Alexa enabled, but what powers it? Is it some open source thing? AOSP even?
Sent from my LM-V350ULM using Tapatalk
jwrezz said:
Ah-ha! Alexa enabled, but what powers it? Is it some open source thing? AOSP even?
Sent from my LM-V350ULM using Tapatalk
Click to expand...
Click to collapse
From what I’ve been able to gather, it’s running on some form of AOSP with a custom Portal skin- haven’t been able to get much more info than that though as the info on the device past what FB has put out publicly is pretty slim. Definitely doesn’t surprise me that it’s an android device though considering that’s just about all FB seems to develop for outside of the web (Oculus Go, Facebook Home, etc.)
Would be really interesting to try using Discord on this device though, and possibly finding a way to disable FB functions. Might make it a good gift then, if not it’s making it really hard to hold onto it.
Edit: This is my source for AOSP, assuming it’s the “Android Open Source Framework” mentioned:
https://techcrunch.com/2018/10/08/facebook-portal/amp/
I got my hands on one (free gift from company) but I'm trying to figure out what to do with it too.
Hello everyone, sorry I am late to the party. It is definitely android. If you run the chromium browser and attempt to open something like a pdf file, chromium will give you an error and ask for download permissions. This error message also gives you a link to the applications settings page from where you get access to some of the settings. No permissions sadly. You can however go in to the battery optimization settings and filter for all apps and get a full list of everything installed. As can be seen in these images on imgur /a/QWqs0pP
Portal USB-C is video out!
casuallynoted said:
Been looking at the Facebook Portal, it's got a USB-C port on the back but according to Facebook's support it's only used "in the factory", so I'm assuming maybe that's something they might use with a flashing tool to reset damaged units. Has anyone messed around with one/found out anything about how it might work? I've noticed that, at least with mine, if I hold down power and the volume up button while it's booting, the screen remains black but the mic light is still on. Thinking this may be some kind of recovery mode perhaps.
Click to expand...
Click to collapse
We're stoked. We've been using the 15 inch Portal in our conference room. Hooked up a usb-c to HDMI adapter, ran it to our conference room 4K television and bam! Absolutely gorgeous.
Works flawlessly as an output, and even audio (as would be expected) is now running through the monitor.
Oh niiiice ! I actually asked facebook portal customer support, and they said nothin could be done with the usb c port ! It really is a shame cuz some people probably want to output to a bigger screen !
I want to try if usb c headphones and microphones will work. I don't have any around though !
I've tested and seen that I can use the port as a usb c PD charger, it charges my macbook pro and oneplus 6
Maybe we can figure out a way to use ADB to get us into the portal ?
---------- Post added at 05:26 PM ---------- Previous post was at 04:51 PM ----------
Oh wait, never mind charging my macbook pro. It does so only intermittently, I should've guessed the power was too low !
So, any luck unlocking the bootloader or even getting ADB out the USB-C ?
casuallynoted said:
Would be really interesting to try using Discord on this device though
Click to expand...
Click to collapse
Is there nothing that's more information greedy you could run? ;p
USB-C to 3.5 mm audio only alternate mode?
Can anyone please test and let me know if a USB-C to 3.5mm analog audio jack also works - for 3.5 mm jack headphones or speaker out? More specifically, an active adapter because a passive one may not work. Such as this one: amazon.com/Tranesca-Headphone-Adapter-Compatible-Google/dp/B07M6Z2KJ4
What I do know from reading this thread is the Facebook Portal's:
- USB-C Video out (DisplayPort Alternate mode) to monitor works along with audio (monitor passthrough)
- It works as a USB-C power delivery charger
But if audio thru DisplayPort works means only audio to 3.5 mm jack will also work?
Interestingly, the official documentation (portalfb.me/2NAdtz1) claims the audio will continue to come from Portal's speakers. But people here claim it is transmitted to the monitor?
the portal burnt due to an electricity hazard overseas.
I just bought the newest Facebook Portal Mini. it comes with a browsers from Facebook. I was able to make a phone call using duo.google.com then the next day.. I lost permission to the camera: it keeps asking me for permissions.
I think they have some kind of firewall that blocks unusual behaviors
SofiaClover1 said:
So, any luck unlocking the bootloader or even getting ADB out the USB-C ?
Click to expand...
Click to collapse
I don't really know how to do those things... But it tried scanning my portal for open ports, no ip adp connection possible. And then, with usb c connected nothing happens with adb. It can't seem to see it !
I tried enabling hidden developpers options by pressing a lot everywhere in the settings, but no luck !
Alrighty, I've got an update for you guys. It seems like FB locked out that PDF trick sadly. However, I found out that if you restart your portal and hold all three buttons down, then plug in the USB-C, it appears as a device named "Qualcomm HS-USB QDLoader 9008 (COM3)". Based on what I've seen on a few threads here, that's a utility for reflashing and backing up device firmware. I believe we may be able to do stuff with this.
I am looking into getting the FB Portal TV. If the party on the other end of the connection is using their smart phone or tablet, does the image I am seeing become altered from wide screen to a vertical image
or does the unit adapt to keep the screen filled without becoming distorted in some way?
casuallynoted said:
Alrighty, I've got an update for you guys. It seems like FB locked out that PDF trick sadly. However, I found out that if you restart your portal and hold all three buttons down, then plug in the USB-C, it appears as a device named "Qualcomm HS-USB QDLoader 9008 (COM3)". Based on what I've seen on a few threads here, that's a utility for reflashing and backing up device firmware. I believe we may be able to do stuff with this.
Click to expand...
Click to collapse
Have you been able to find out anything more with the qualcomm loader? I have been playing with mine and unable to get a utility to recognize is. It would be nice to be able to get get the fw off it.
Has anyone made anymore progress with this yet?
TylerDurdenK said:
Has anyone made anymore progress with this yet?
Click to expand...
Click to collapse
I have not made any progress at all. I keep checking to see if anyone has done anything at all, but I think these devices are not too popular. Hard to find any information on them at all
So I was able to get fasboot access to my Facebook Portal+ (1st Gen).
If you plug in the power and hold down the vol down + power button. It will show the portal logo on the screen and on a black box it says "Please Reboot...". If you connect to the usb-c port then it looks like there is fastboot access to the device. It's definitely locked down, but it's a start.
I've been trying to figure out how to get adb / sideload access for a while now and this is as close as I've been able to get. I'll let you know if I find out more.
portal.facebook.com/help/663538367374135/

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