USB device not recognized - Asus Eee Pad Transformer Prime

I did a search and found that no one has posted this problem on this forum - I'm the only one ??
My prime use to hooked up with my PC with no problems. At some point recently (I'm thinking the recent ICS update) my PC & Prime had a parting of ways. Now I plug in the Prime and get 'USB device not recognized'.
Downloaded and ran Asus Sync hoping that a driver vanished but no luck.
I'm running Windows 7 (64 bit). Has anyone else noticed the same problem and if so - how did you fix it ?
Thanks

I have three computers, and none of them even recognize my prime anymore, not even in Device Manager. This started after I got it back from RMA.
I, myself, am not particularly concerned about it, since I'm just waiting for the Infinity to come out; the Prime I will just pass on to a family member. If the Infinity was going to be released in the far flung future, I'd send it back.

NewbieKeepItSimple said:
I did a search and found that no one has posted this problem on this forum - I'm the only one ??
My prime use to hooked up with my PC with no problems. At some point recently (I'm thinking the recent ICS update) my PC & Prime had a parting of ways. Now I plug in the Prime and get 'USB device not recognized'.
Downloaded and ran Asus Sync hoping that a driver vanished but no luck.
I'm running Windows 7 (64 bit). Has anyone else noticed the same problem and if so - how did you fix it ?
Thanks
Click to expand...
Click to collapse
Hey I just have experienced the same issue after upgrading to ics, bt it got solved after installing the USB storage mod, check it on nexus one's themes and apps sec, I hope that will help u
Sent from my HTC Nexus One using XDA

AC DC said:
Hey I just have experienced the same issue after upgrading to ics, bt it got solved after installing the USB storage mod, check it on nexus one's themes and apps sec, I hope that will help u
Sent from my HTC Nexus One using XDA
Click to expand...
Click to collapse
Link: http://forum.xda-developers.com/showthread.php?t=1389375
Did you try this for the Prime ? I did not see the Prime on the supported list.
Thanks

I Have the problem as well...thought it was the cable but half happy to see it probably isnt

hey everyone, and I'm so happy to see this thread, but have you guys had similar issues to Mines?
Hello Everyone, I'll try to short and to the point. I've been searching xda/google/androidcentral on and off since maybe early Februrary and still nothing, maybe someone has some awesome insight.
So my computer won't detect my TP anymore for file transfer. It did maybe the first month or so though.
Here's what I've tried so far, with no luck.
- Different Computers - Different Cables - New Asus Brand OEM USB Cable - Aftermarket USB Cable - Different USB Ports (Front and Back of Computer) - USB Debugging Mode - Uninstalled Drivers on my PC to try and get table to re-install it. - Factory Reset (multiple times with and without auto-backup) - Connecting From KeyboardDock to Computer
I convinced my cousin to buy a TP and Dock the other week so I also got to try some extra stuff.
- I plugged His TP with His USB cable to His PC and it connected fine.
- I plugged His TP with His USB cable to MY PC and it connected fine.
- I plugged MY TP with His USB cable to His PC and it wouldn't detect.
- I plugged MY TP with His USB cable to MY PC and it wouldn't detect.
I also tried his TP with my USB cables (both oem and aftermarket) on my PC and it connected fine.
Here's Some additional Info, that may be helpful.
I was previously able to connect to my HDMI ports on my TV via micro HDMI, but that does not work anymore either.
I've seen a few people mention serial numbers, so here's some Info, not sure if it's the correct info.
My TP - TF201-B1-CG - S/N starts with a "B" His TP - TF201-B1-GR - S/N starts with a "C"
I thank you all for your time and any insight is much appreciated.

Called ASUS support - I'm the first that they have ever heard that problem. They suggested a factory reset but first I must back the data up. Never done a factory reset, I hope Voodoo will keep the root.
When I finally try it - I'll let you know what happens.

Cool thanks NewbieKeepItSimple, I hope we get this sorted ou!

Hey everyone, I have some more interesting info regarding the USB issue. I didn't want to suspect this as a problem, but yea it looks like it may be an actual bad port on the TFP itself.
My reasoning is that I got my free GPS dongle in the mail today and it won't work. Anyone else test this yet?
Another Question, as far as RMAs go, do we HAVE to call in? Anyone know for sure? I know there's forums, but trying to kill 2 birds with 1 stone.

softbox said:
Hey everyone, I have some more interesting info regarding the USB issue. I didn't want to suspect this as a problem, but yea it looks like it may be an actual bad port on the TFP itself.
My reasoning is that I got my free GPS dongle in the mail today and it won't work. Anyone else test this yet?
Another Question, as far as RMAs go, do we HAVE to call in? Anyone know for sure? I know there's forums, but trying to kill 2 birds with 1 stone.
Click to expand...
Click to collapse
But you guys are charging fine? Just not connecting to the PC's? Have you had a good look at the connectors both on the cable and the Prime, nothing obvious? You all have uninstalled and re-installed the drivers right? Or maybe tried the universal naked driver utility?

buxtahuda said:
But you guys are charging fine? Just not connecting to the PC's? Have you had a good look at the connectors both on the cable and the Prime, nothing obvious? You all have uninstalled and re-installed the drivers right? Or maybe tried the universal naked driver utility?
Click to expand...
Click to collapse
Yep, charges fine. I couldn't see anything obviously wrong with cables and connectors.
As far as trying universal naked driver, I'm pretty sure drivers aren't the issue since I tried a whole different TFP with the same computers and cables (stated above) and it connected and installed the drivers correctly.

softbox said:
Yep, charges fine. I couldn't see anything obviously wrong with cables and connectors.
As far as trying universal naked driver, I'm pretty sure drivers aren't the issue since I tried a whole different TFP with the same computers and cables (stated above) and it connected and installed the drivers correctly.
Click to expand...
Click to collapse
My Prime was sync'd at work with my contacts and I put movies on from my home PC. Now neither PC can communicate with the Prime.
There is somethings with the Prime and USB ports that seem a little goofy. I have a USB memory on my keychain that I use for my work files. One of the things I wanted to do with the Prime is access and work on my files during business trips. The work USB memory is 4GB Fat 32 but the Prime can't see it even though all other computers can see it. Plug in an older 2GB memory - the Prime can see it. Plug in my Apple iPhone - the Prime can see it. Plug in some other USB memories no problem but my work USB is invisible.
I really can't see any reason for the Prime to suddenly become invisible to computers but I will try the factory reset once I get my memory 64GB SDcard next week.

NewbieKeepItSimple said:
My Prime was sync'd at work with my contacts and I put movies on from my home PC. Now neither PC can communicate with the Prime.
There is somethings with the Prime and USB ports that seem a little goofy. I have a USB memory on my keychain that I use for my work files. One of the things I wanted to do with the Prime is access and work on my files during business trips. The work USB memory is 4GB Fat 32 but the Prime can't see it even though all other computers can see it. Plug in an older 2GB memory - the Prime can see it. Plug in my Apple iPhone - the Prime can see it. Plug in some other USB memories no problem but my work USB is invisible.
I really can't see any reason for the Prime to suddenly become invisible to computers but I will try the factory reset once I get my memory 64GB SDcard next week.
Click to expand...
Click to collapse
that's so frustrating. factors reset didn't work for me but I'm wishing luck to you.

Ok.. something to try before going directly to wiping your Prime...
First, try plugging it into a different USB port. This will cause the PC to try and load a new driver.
If that fails, click Start, right click on Computer and select Manage. Look for an entry called "Portable Devices" and under that "Transformer Prime TF201".
If you don't have that at all, then the system has failed to identify the device entirely.. try it with another PC (take it to a Best Buy and plug it in.. ). If it fails there, then something has changed in your Prime. If you've flashed the ROM, it's possible that's the problem.
If you DO see the entry, but the PC isn't recognising it - right click on the entry for the Prime and select 'Uninstall'. On the dialogue box that pops up, check "Delete the driver software for this device" and let it do its thing.
Unplug the Prime, then plug it back in. It should download a new driver for the Prime. Hopefully this will fix the problem.
I've never heard of an Android device's ADB USB port failing - it's entirely possible of course - but we have five here.. which is pretty amazing.

softbox said:
that's so frustrating. factors reset didn't work for me but I'm wishing luck to you.
Click to expand...
Click to collapse
I'm not holding out much hope either but who knows. The ASUS is rooted but I haven't flashed anything. Another tack I tried is using the just the tablet then keyboard connection but both give the same results.
If I'm connecting to two different spots that on the Prime (dock/Tablet) and there are two different interfacing chip sets involved. Maybe it is a software bug that is screwing up how the Prime addresses the USB (protocol).

NewbieKeepItSimple said:
I'm not holding out much hope either but who knows. The ASUS is rooted but I haven't flashed anything. Another tack I tried is using the just the tablet then keyboard connection but both give the same results.
If I'm connecting to two different spots that on the Prime (dock/Tablet) and there are two different interfacing chip sets involved. Maybe it is a software bug that is screwing up how the Prime addresses the USB (protocol).
Click to expand...
Click to collapse
yea i'm not rooted either. and same goes for me, neither of my tablet connect or my connection through the dock works =\

NewbieKeepItSimple said:
If I'm connecting to two different spots that on the Prime (dock/Tablet) and there are two different interfacing chip sets involved. Maybe it is a software bug that is screwing up how the Prime addresses the USB (protocol).
Click to expand...
Click to collapse
hmm even if it was 2 different chip sets it'd still have to go through the main one. it'd be great if it was software based issue

don't mean to self bump but wanna see if there's more like us.

Mine was doing the same thing, now im stuck in the clockwork mod bootloop and cant communicate with my device to unbrick it.

htcdesirezgeorge said:
Mine was doing the same thing, now im stuck in the clockwork mod bootloop and cant communicate with my device to unbrick it.
Click to expand...
Click to collapse
that sounds so much more worse than mines

Related

Newbie help: I cant connect my 2nd hand XDA1 to pc......

Please help, i bought my xda off ebay for £117.
it works great, but when i set it in the usb sync cradle and get pc to look for it, nothing is found on any serial/usb connections.
is there something im not doing right ?
i have not got the original xda drivers disks, so perhaps i need that ?
please help, as i cant use this till i get it sorted....
You need Active Sync from Mircosoft .......
Take a look at their side and download it....
HTH
Stefan
ive done this, i even tried 3.5 and 3.6 to see if any difference.
but the pc can not detect the xda at all.
unknown usb device comes up on the screen when i connect it to the docking station however, so it appears to be connected to pc hardware wise..
ive tried it on 2 diff pcs to rule that out, and its still the same.
is there a specific driver i need on the windows machine, or is active sync ALL i need..
like.. whats on the official xda cd u get with it? no drivers or anything ?
is it possible the xda/docking station are faulty ?
re;
If you have windows Xp, u dont need any driver. For windows 98 etc, you may need a driver wceusb or so on the original cd that came with your xda. if you dont have, ask a friend.
Do a soft reset, plug in the xda to the usb cradle or lead, wait for the new hardware found message, it should say "htc blah blah", if it is saying unknown hardware try a different usb port, if you are plugging the cable to a usb hub, try plugging it direct to the pc usb port.
hi there, i originally had it plugged into a usb2 PCI 4 port card....
this did not work, so i then plugged it straight into the usb socket that was on the motherboard, but this too made no difference....
what i intend to do now is go to o2 shop and explain it to them and see if they will sell me an xda to usb cable .. not a cradle.. so i can eliminate that from the problem....
it SHOULD all work however, as it was bought from a shop that re sells used phones. ratings of over 5000 on ebay! lol
even have support on 0800 number.. ill give them a ring on monday and see what they can do for me.
thanks for all ur help.
paul
XDA1 / 2
Have had exactly the same problem with computer (XP) not recognising the xda2 cradle through usb or seriel. After many hours of pulling at my hair I have found due to me having a PDA connected a year ago through a similar process, that your system registry still holds the details and that one conflicts against the other. The only way I could connect was to re-format my hard drive (computer) and it then worked first time a bore I know but it's worth it! GOOD LUCK....
i think the cradle was faulty in my case. either way, it doesnt matter now, as the xda is dead... :/ 2 days old..
returned to place i got it.
XDA1 /2
Sorry to hear that. I think you've been very unfortunate, the XDA 2 is a superb bit of machinery. I change my mobile/pda every 6 month and I think this is the best model to date. I've had the Sony Erricson P800 + P900 - both great phones etc. but not as good. Go out and buy yourself another one fast - if you can find one that is!
too dear.. o2 were able to get me one as an upgrade to my contract phone, but it was £350
too dear..
on ebay they are like 450 2nd hand..
ill wait a while.
is it MUCH better than the xda1?#

32GB Athena...need your help and ideas...

Ok, I just ordered a 32GB USB Flash Drive.
Some people report that the Athena recognizes some flash drives so I was thinking...why not remove the MD and take apart the 32GB flash drive and put it inside the Athena. Then solder the USB pins together internally so the USB drive is always connected internally to the device?
I haven't really put serious thought into this but wanted to run it past everyone and those hardware experts to see what every ways.
I have yet to look up the MD power requirements and compare those to the USB power requirements. Either way, if it's recognized it could mean a real upgrade to the device and we could always write a simple program to enable/disable the USB drive if power consumption is too great.
Your thoughts people on this?
EDIT
After further thinking I see four obvious obstacles:
- Stripping down the 32GB USB drive so it fits in the device in place of the MD. I'm hoping this isn't that big of an issue but then again I have no idea what i'm talking about. LOL
- 1 have to make sure the Athena recognizes the 32GB USB drive.
- Power Consumption as mentioned above, which might be overcome by utilizing a utility of some sort.
- Since the Athena requires the USB Host cable/adapter to make things like this work, there might need to be some type of mod internally to make this happen. I talking to someone with more knowledge of USB pin outs might help in this area.
-- EDIT: Olipro mentioned that this is most likely a non-issue. That the USB adapter just makes the USB connection a large one so the internal wiring I'm thinking about shouldn't be a problem. This is great news. One obstacle out of the way. Don't you love progress!
ltxda said:
Ok, I just ordered a 32GB USB Flash Drive.
Some people report that the Athena recognizes some flash drives so I was thinking...why not remove the MD and take apart the 32GB flash drive and put it inside the Athena. Then solder the USB pins together internally so the USB drive is always connected internally to the device?
I haven't really put serious thought into this but wanted to run it past everyone and those hardware experts to see what every ways.
I have yet to look up the MD power requirements and compare those to the USB power requirements. Either way, if it's recognized it could mean a real upgrade to the device and we could always write a simple program to enable/disable the USB drive if power consumption is too great.
Your thoughts people on this?
EDIT
After further thinking I see four obvious obstacles:
- Stripping down the 32GB USB drive so it fits in the device in place of the MD. I'm hoping this isn't that big of an issue but then again I have no idea what i'm talking about. LOL
- 1 have to make sure the Athena recognizes the 32GB USB drive.
- Power Consumption as mentioned above, which might be overcome by utilizing a utility of some sort.
- Since the Athena requires the USB Host cable/adapter to make things like this work, there might need to be some type of mod internally to make this happen. I talking to someone with more knowledge of USB pin outs might help in this area.
Click to expand...
Click to collapse
hehe u know im always behind ur crazy ideas. lets get this to work!
possible incompatibilities of it not detecting the microdrive but should be able to be fixed by software
possibly will need to integrate usb host controller chip and wires inside as well
make sure not to screw up the charger either =p
but other than that it sounds good
Hi, for information: Athena Servicemanual says you need 3 things to replace if you disassemble your device (On-Off Key, CommManager Key and some rubbers).
So if you really get the USB-Flash running then you'll get problems putting everything together again.
I think you'll get errors because the G-Sensor doesn't detect any Microdrive. (maybe freeze or reset or some other issues?). Maybe you have to shorten the G-Sensor somehow. This will need people who own the original plan of the device and also know how to get information out of it.
But great idea!
Ok, just found out that the host adapter just changes the plug to a larger USB plug. So the wiring should be a piece of cake. Let's keep this going...before you know it the team won't have only brought you a great ROM but also provide a way to have a 32GB Athena and storage you no longer have to worry about and with no moving parts!!!
PAPPL said:
Hi, for information: Athena Servicemanual says you need 3 things to replace if you disassemble your device (On-Off Key, CommManager Key and some rubbers).
So if you really get the USB-Flash running then you'll get problems putting everything together again.
I think you'll get errors because the G-Sensor doesn't detect any Microdrive. (maybe freeze or reset or some other issues?). Maybe you have to shorten the G-Sensor somehow. This will need people who own the original plan of the device and also know how to get information out of it.
But great idea!
Click to expand...
Click to collapse
Thanks for your feedback. I also think this may work and if not with the drive I've ordered with some other USB. I've seen USB devices as small is a dime so this should work. I'll be happy to purchase a bunch of USB drives to see which work. I probably would like anyone with an Athena and a USB drive to test what they have and post the results.
For the record I ordered a Corsair Survivor 32GB USB Flash Drive model CMFUSBSRVR-32GB.
I think there was a group of people(I couldn't remember who exactly) who already dismantled their athena when it came out to see which micro drives in the market is compatible with the one installed in the athena. I suggest we find the post first before and read through their findings. There might be something there that may help with this project.
If I remember it correctly, there was even a host of pictures and instructions in dismantling the Athena.
I just couldn't remember other details because I was just browsing around and never thought of owning an athena.
http://forum.xda-developers.com/showthread.php?t=303188
Something I found about USB Drives and the Athena
Wikipedia claims microdrives use more power then flash drives:
"consume more power than flash memory (on the order of 190mA, peak 310mA, at 3.3V) "
http://en.wikipedia.org/wiki/Microdrive
Good luck to you this would be cool.
http://forum.xda-developers.com/showthread.php?t=298987
HDs that work with the athena
What about a 72GB solid state drive?
http://www.engadget.com/2008/01/07/hands-on-with-sandisks-72gb-ssd-and-friends/
eaglesteve said:
What about a 72GB solid state drive?
http://www.engadget.com/2008/01/07/hands-on-with-sandisks-72gb-ssd-and-friends/
Click to expand...
Click to collapse
Let`s keep this a short term, realistic and affordable goal. ;-p
USB storage is cheap, easily modified, compatible as it`s already recognized by the device both by the software and USB host capabilities of the device board, etc. Also, those drives aren`t yet available and I doubt people will want to spend over $800usd on them for Athena. No?
Well, IMHO there's two alternatives for such a modification:
1 - either use the ATA connection of the micro-drive with the 32 GB pendrive. Adapters exist, wiring should be tricky due to the size requirements (everything has to fit into the space usually used by the micro-drive);
2 - connect permanently the 32 GB USB pen-drive to the USB port. Removal of the micro-drive is in that case optional, maybe in order to make room.
The problem with the second option is that I am pretty sure this will screw-up USB slave connections, and more specifically ActiveSync. Altough, true, one can Sync through Bluetooth.
Two problems with the first alternative:
- G-Sensor, without a md, will no work anymore. BUT it can be disabled in a software manner, so that's no big issue aside from the fact that we won't be able to "tilt'n scroll";
- finding a compatible USB / ATA adapter (those are known to be... "capricious").
I find the first alternative much sexier, personnally... And it DOES get me thinking.
Why not just use one of theose new 16 or 32GB MicroSD/Transflash, or whatever the hell there called cards, just released at CES.. It would save ya
lots of work, and you wouldn't have to crack the Advantage open.
Yep, that's also being discussed on the forum.
But I do agree that having solid-state 32 GB instead of mechanical 8 GB in my Athena would suit me just fine.
Jointly with a 32 GB SDHC card, of course.
:-D lol
I currently have the 8GB SDHC....of course I'm going to buy the 16 and then the 32 as soon as they come out and I can get my hands on it...but my goal here is to replace the MD. After thinking it through even further, we could even setup an internal type of mechanism so as USB drives become larger and cheaper, we could just pop out the old and pop in the new thus continuing to increase the internal storage of our devices.
Maybe I'm just dreaming but replacing the MD seems to be a goal that we can achieve quickly and cost effectively. We've had the discussion of getting larger MD's...but always ran into obstacles we probably couldn't overcome. They are releasing large SSD's but we may have to mod the internal connection, etc. With the USB idea, the connection exists, compatibility is there, and it's very feasible. I'm just excited. LOL
HeartOfDarkness said:
Well, IMHO there's two alternatives for such a modification:
1 - either use the ATA connection of the micro-drive with the 32 GB pendrive. Adapters exist, wiring should be tricky due to the size requirements (everything has to fit into the space usually used by the micro-drive);
Click to expand...
Click to collapse
I'm thinking more simplistic. Take out the MD and dock it connect to. This frees up some space. Strip down USB drive as much as possible and hope that it fits some way into the device. If it fits, we can mount it in there in a number of ways. Solder 4 wires from USB drive to USB host interface on the board. Write some software to control (activate/deactivate aka mount/dismount) the USB drive and see how it goes.
2 - connect permanently the 32 GB USB pen-drive to the USB port. Removal of the micro-drive is in that case optional, maybe in order to make room.
Click to expand...
Click to collapse
Not sure what you mean exactly but...I want the USB drive to be internal. Of course I could get some velcro and stick a 32GB USB drive to the back of my Athena, etc...but that would just be ugly.
You also need the USB host cable to do this unless you want to solder wires and run them from the outside of the device to the inside USB host pins. Let me know if I got the wrong picture here.
The problem with the second option is that I am pretty sure this will screw-up USB slave connections, and more specifically ActiveSync. Altough, true, one can Sync through Bluetooth.
Click to expand...
Click to collapse
You bring up a very good point. I'm going to have to take my 4-in-1 cable and try to run a small USB drive while trying to ActiveSync. I wonder if that will still work. If it fails, the mod I'm proposing may cause a problem with ActiveSync connections. Anyone else have comments and/or ideas on this?
Two problems with the first alternative:
- G-Sensor, without a md, will no work anymore. BUT it can be disabled in a software manner, so that's no big issue aside from the fact that we won't be able to "tilt'n scroll";
- finding a compatible USB / ATA adapter (those are known to be... "capricious").
I find the first alternative much sexier, personnally... And it DOES get me thinking.
Click to expand...
Click to collapse
I'm hoping we can do it without any adapters. Just straight soldering of the 4 USB wires needed to communicate. Should suffice. I found that I don't really use nor need the G-Sensor on the MD. For sure can be disabled in the ROM. The Athena Project team would just have to make a Special Edition ROM for those that do the mod.
I posted a few weeks ago about a SSD that Intel will be releasing soon. I believe it will be a drop-in replacement for the existing drive.
http://forum.xda-developers.com/showthread.php?t=352834
techntrek said:
I posted a few weeks ago about a SSD that Intel will be releasing soon. I believe it will be a drop-in replacement for the existing drive.
http://forum.xda-developers.com/showthread.php?t=352834
Click to expand...
Click to collapse
I actually read that thread a little while ago. Do you know when it will be released and how fast they will get up to larger drives like 8, 16, 32, etc. GB's?
ia ctually dont think you will run into active sync problems...
reason being i remember a special cable that came with my friends hermes that split the usb port into two
one for charging and one for syncing...
so i think if we disable the flash drive when syncing it should be fine

[Q] viewpad 10s usb connection issues

Hi. Looking for help...
This is my second viewpad 10s and they've both had the same problem:
The USB only recognizes one of my external hard drives (out of three- all of which connect fine to every other laptop or tablet in my life), and out of a dozen tested USB keyboards, only one worked. When they connect they're great, but I can find no reason why its so sketchy. Any answers, and more importantly, fixes, would be greatly appreciated.
I don't think every usb device is compatible. Its hit or miss.
Viewsonic tells me the USB is only compatible with 2.0 devices. When I explained that I was successfully connecting a 1.0 maxtor HD but not a single 2.0 device they actually called me a liar,which was neat. Even my crappy Chinese devices recognize stuff my 10s can't. Is there a fix? Obviously their tech support is not going to be any help.
What format are the hard drives in?
Gtab only reads fat32
Sent from my HTC Glacier using XDA App
Great merciful Zeus! I just plain hadn't thought of that. turns out you're right. And no Rep at viewsonic knew this, nor is it in their literature anywhere. Thanks.

Do I have any hope of getting my media back?

Hi,
I'm looking for a solution to this problem: I have an ASUS Google Nexus 7 which I mishandled and broke the screen + digitiser to the point where there is absolutely no touch response - The screen however IS still visible. This happened several months ago. I've been searching for ways to retrieve the data on the tablet, but all to no avail.
Here's the case:
-The USB port is fine;
-The tablet is not rooted and never has been;
-USB debugging is not on;
-The tablet is on PTP, not MTP;
-I do have the device driver installed on my PC;
-I'm only looking for the media from the device - none of the apps or app data;
Is there any hope of getting back the media left on the tablet, or will I have to purchase a new digitiser and screen + bezel? I know how it all goes together so it wouldn't be a problem if I had to get a replacement, but I would prefer to do it cost-free if possible.
If anyone can help me out here, it'll be greatly appreciated!
Thanks in advance.
MrsAverageMan said:
Hi,
I'm looking for a solution to this problem: I have an ASUS Google Nexus 7 which I mishandled and broke the screen + digitiser to the point where there is absolutely no touch response - The screen however IS still visible. This happened several months ago. I've been searching for ways to retrieve the data on the tablet, but all to no avail.
Here's the case:
-The USB port is fine;
-The tablet is not rooted and never has been;
-USB debugging is not on;
-The tablet is on PTP, not MTP;
-I do have the device driver installed on my PC;
-I'm only looking for the media from the device - none of the apps or app data;
Is there any hope of getting back the media left on the tablet, or will I have to purchase a new digitiser and screen + bezel? I know how it all goes together so it wouldn't be a problem if I had to get a replacement, but I would prefer to do it cost-free if possible.
If anyone can help me out here, it'll be greatly appreciated!
Thanks in advance.
Click to expand...
Click to collapse
Have you connected it to PC to see what is available to view? I'm afraid that being set to PTP may hinder your data recovery efforts.
Evolution_Tech said:
Have you connected it to PC to see what is available to view? I'm afraid that being set to PTP may hinder your data recovery efforts.
Click to expand...
Click to collapse
Yeah, that's why I mentioned it. If it was on MTP (which it should've been ) then this whole situation would've been a lot easier. Unfortunately, because of the broken digitiser, I can't change it either. If i can get remote access to the screen everything should be okay in theory (after I've put the screen back on)
MrsAverageMan said:
Yeah, that's why I mentioned it. If it was on MTP (which it should've been ) then this whole situation would've been a lot easier. Unfortunately, because of the broken digitiser, I can't change it either. If i can get remote access to the screen everything should be okay in theory (after I've put the screen back on)
Click to expand...
Click to collapse
Can you use a mouse with an OTG cable?
Sent from my One M8 using Tapatalk
Evolution_Tech said:
Have you connected it to PC to see what is available to view? I'm afraid that being set to PTP may hinder your data recovery efforts.
Click to expand...
Click to collapse
The Fer-Shiz-Nizzle said:
Can you use a mouse with an OTG cable?
Click to expand...
Click to collapse
That was one of my initial thoughts, but I was unsure of whether the old-gen Nexus 7 supported OTG and whether you had to have to have a rooted device for OTG. I'm gonna presume you don't need a rooted device for OTG and that my Nexus 7 should work just fine with it since I've had that suggested here, and on Tom's Hardware.
MrsAverageMan said:
That was one of my initial thoughts, but I was unsure of whether the old-gen Nexus 7 supported OTG and whether you had to have to have a rooted device for OTG. I'm gonna presume you don't need a rooted device for OTG and that my Nexus 7 should work just fine with it since I've had that suggested here, and on Tom's Hardware.
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I have a 2012 Nexus 7 (Grouper). It supports OTG. Good luck
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Trouble Restoring to Stock Nougat from CM 13.0

I'm trying to restore a Nexus 9 (flounder, WiFi) to stock Nougat from CM 13.0-20160924-NIGHTLY-flounder. Problem is, my PC won't detect the device.
I have another Nexus 9, which is running Nougat 7.1.1 and it is neatly detected by the PC as Nexus 9.
I've looked through the developer options and made sure the settings are the same on both devices. I've flipped through the various connection types while connected (charging, media, photo).
I'd appreciate some help unf#cking this situation.
Crike said:
I'm trying to restore a Nexus 9 (flounder, WiFi) to stock Nougat from CM 13.0-20160924-NIGHTLY-flounder. Problem is, my PC won't detect the device.
I have another Nexus 9, which is running Nougat 7.1.1 and it is neatly detected by the PC as Nexus 9.
I've looked through the developer options and made sure the settings are the same on both devices. I've flipped through the various connection types while connected (charging, media, photo).
I'd appreciate some help unf#cking this situation.
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Click to collapse
I saw someone else with that same problem. Turned out to be the USB port. If it turns out to be that, it's an easy repair. Just change the USB daughter board. Couple screws and couple ribbon cables. Takes like 20 minutes, and they're like $12 on eBay.
Explore software solutions first of course. Maybe uninstall and reinstall drivers. Or even try wugs toolkit.
Thanks for the suggestion. Indeed, I read a similar thread with the same solution. A USB board should be on its way from China in the next few days. I was considering buying one anyway as the charging performance has been erratic at best for a while, which might be due to the same basic trouble with the hardware.
I'll update when the replacement board is in and installed in a couple of weeks.
Crike said:
Thanks for the suggestion. Indeed, I read a similar thread with the same solution. A USB board should be on its way from China in the next few days. I was considering buying one anyway as the charging performance has been erratic at best for a while, which might be due to the same basic trouble with the hardware.
I'll update when the replacement board is in and installed in a couple of weeks.
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I changed mine too (also from China). Mine was affecting otg connection. Fixed it right up, took about 20 minutes. I'm no pro either, only other hardware repair I've done is the screen on my n7 (2013).
Replacing the USB board fixed the problem.
Crike said:
Replacing the USB board fixed the problem.
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Good to hear

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