Related
I have noticed that the audio crackles when using the stock music player as well as the google play. This happens both through the speaker and multiple headsets. It also occurs also whether playing from a file stored locally or when streaming. It is most noticable when listening to a talk show since there are pauses of sllence which make the crackling stand out. It is not near as noticable when using the poweramp app. It is not the same issue as mentioned in the "Official Sound Quality" topic in the International Galaxy S3 forum since this occurs whether the screen is on or off. Has anyone else noticed this?
Sent from my SAMSUNG-SGH-I747 using xda premium
Yes. At the gym today, my audio crackled about 2 times (headphones). Very annoying but w/e
The Onex I had would do this at times as well, arrgh. Was hoping this would not be an issue with the S3. Is this an android thing ?
Got buffers set to largest amount? And highest quality audio?
...
@rbiter said:
Got buffers set to largest amount? And highest quality audio?
...
Click to expand...
Click to collapse
How?
I'm getting crackling sound from the internal speaker when I use Gallery to play a video.
Also getting crackling from my left front tweeter when I use bluetooth in my car. I don't get it when I use the 3.5mm audio jack though. Nor does it come from any other speakers in the car.
And getting cracling from internal speaker while using Jango.
Don't get it while using iHeart though.
I am having the exact same issue as mentioned in the OP. I posted a thread in Q&A and no one else mentioned having the same problem.
I haven't noticed any streaming over Bluetooth
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
nixk said:
I am having the exact same issue as mentioned in the OP. I posted a thread in Q&A and no one else mentioned having the same problem.
Click to expand...
Click to collapse
I exchanged the phone and no crackle, so I am guessing it's a hardware issue of some sort.
Same problem on my Sprint 16gb. Replacement on the way
That is good to hear
Sent from my SAMSUNG-SGH-I747 using xda premium
I went by the AT&T store yesterday to exchange mine and they did not have any to exchange. Arrrrgh! The rep promised to give me a call when they do.
Sent from my SAMSUNG-SGH-I747 using xda premium
I'm not getting cracking but my audio skips when I receive a txt or gchat reply. Anyone else experiencing this? Sorta annoying
Sent from my SGH-T999 using xda app-developers app
I got mine today from AT&T.
When connected to car's stereo via bluetooth ... it crackles/cracks/pops/chips after every 5 - 10 seconds. I tried playing different audio files - same results. Play video clip - same results. Played youtube video - same results.
When I connected the phone via FM transmitter ... there was no cracking/popping in sound. I will test it again with a 3.5 mm auxiliary jack and update the post.
It looks like its a hardware issue ... however since these phone are not in the stores yet. Its hard to get a replacement handset right now.
Problem is so bad that its impossible to carry on listening to music or podcast ...
Uh oh.
I have a U.S. (Canadian, same thing) model SIII and I have a SQ problem. It only appears at very low volumes but my quieter music sounds like it's passed through a kazoo. This disappears when I turn up the volume. I don't think it's the "crackle" issue I've seen frequently described on other forums, because it occurs continuously when I output audio through the headphone jack, not only when the screen is off. This problem occurs across apps and file formats, including my flawless FLAC collection. I've played the same files back on an iPod touch (320 kbp mp3s) and the iPod has no problems. I'm really, really hoping this isn't a hardware issue, because I've already exchanged 2 S IIIs at the shop I bought it from due to screen issues and the manager's visibly pissed at me for cutting into his margins If it is though, looks like I'll have to face him again... He might even refuse to exchange it :/
Samples:
In the attached .zip, one .wav was recorded from a video played back using the stock video player on the SIII on the lowest volume setting (this problem persists on other player applications).
The other .wav was recorded from an iPod Touch playing back the same video on its stock player, also on a very low volume setting (much more clearly than the SIII).
As you can see (hear), it's terrible on the SIII... any idea what's going on? I think I have the same issue as enaybee. If any of you with SQ issues could check out the samples and see if that's also what you're experiencing it'd be great
Cracking popping on bluetooth
conetar said:
I have noticed that the audio crackles when using the stock music player as well as the google play. This happens both through the speaker and multiple headsets. It also occurs also whether playing from a file stored locally or when streaming. It is most noticable when listening to a talk show since there are pauses of sllence which make the crackling stand out. It is not near as noticable when using the poweramp app. It is not the same issue as mentioned in the "Official Sound Quality" topic in the International Galaxy S3 forum since this occurs whether the screen is on or off. Has anyone else noticed this?
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
I am having the same issues of cracking and popping when using my bluetooth on the preinstalled car system on an 07 gl 320 mercedes. it appears in the "bugs" post re Samsung GS3 about the popping and cracking.
It is horribly annoying and obnoxious. it's so loud at times I can't even hear the other person on the other line.
I'm taking mine back to the VZ corp store I bought it at and going to work with a tech there to see if it's just mine or if it is on a replacement phone as well.
I had an HTC One X that would do this when playing music from Spotify and using a Bluetooth headset. I have not had this with the S3. I imagine that this is a software issue, likely related to Android.
Same issue here
I have the same cracking / popping issue. I spent 1 1/2 hours in a Verizon store last night convincing them there was a problem. I paired my headphones with an in store display and the sound was fine. Had them listen to my Galaxy and they could hear the cracking. The connected one of their headphones to my phone and heard the cracking. Finally, they agreed there is a problem with the phone. Unfortunately, there (apparently) are no white 32gb available anywhere at this time, so I am waiting for a backorder.
Not sure what they were looking at, but they later mentioned (while searching for a replacement device) that they have had other reports of the same problem.
UPDATE: cracking in Bluetooth/not with plug in speaker/headset/installed speaker
Last night contacted Samsung on Chat Tech Support. Their response was they haven't gotten anything listed yet and suggested I call back if the problem persists when data is more prevalent??? Reviewed multiple posts today on different forums. I listened to headphones via the 3.5mm jack, listened to the installed speaker, and no popping/cracking noted. Called my Corp VZ store in Ocala, FL this am and advised of situation so they would hold a 16g white GSIII for me. Arrived at 8p this evening. Had salesperson sit in my vehicle while I made several calls.
The first couple calls while connected to bluetooth there was scant noise. Then I received an incoming call that cracked/popped. The salesperson in his infinite wisdom advised me it sounded like the person was speaking too loud into their mic and that was causing feedback. (SERIOUSLY. I pay to be blonde! I'm a freaking techie! bygones..) Anyway, he said he would call level 2 tech support. After perusing my phone and it's setting I'm sure in an attempt to make sure I haven't rooted yet, which I hadn't, the Level 2 Tech support stated he didn't see any problems like this listed in the database and it's probably a lack of compatibility with the Bluetooth 4.0 and my system, so they would not replace the phone, as it's not their issue.
As my blood started to boil, again them assuming that because I'm female, I don't understand, Uggh!, I tried to control my temper and got stern advising them i've had the px for less than 48 hours. I drive 500 miles a week. I must have hands free communication and this SUCKS! I stated of course your system doesn't show the defect yet. The dang phone just came out. The salesperson witnessed the problem and blew me off. I advised him that I found the posts here on XDA and his response was "People on those forums lie about the problems they're having."
REALLY?????? Now the temper flared. I said "I may be female with blonde hair but have an advanced medical degree, am obviously more tech smart than he is, and advised him he was an idiot. (yes, I know that doesn't get anything accomplished, but it at least made me feel better.) His response was "what would you like me to do. If I give you another phone it may have the same problem." And my reply, "and IT MIGHT NOT!" Again I referred to the other listed people who have a similar issue that wasn't present on other devices. He blew me off. I told him I would have a new phone in my hands by morning and left the store.
On my long drive home I called VZ tech support on my phone, explained the above, and she advised me I had to call back on a different phone. I advised her I've already called Samsung, the factory reset didn't fix it, I'm NOT reseting it again, I unpaired and re-paired the bluetooth, the store person went through the settings already and was blown off by tech support, and that I WANTED to use the phone so she could hear the interference. She put me through to Level 2 Tech Support after she heard the interference as well. Had to explain AGAIN. Well, the tech noted my account and I should be getting a new px in the am at a different corporate store under the 14 day warranty for a new phone. Will keep you posted on the results.
Other than this bluetooth issue, the phone is awesome. Have not had any other glitches. But if this persists, it's a bust. Have to have bluetooth that works!
Hi all,
Since I got my S3, I've been connecting it to my car's built-in bluetooth headset for music and for phone calls, and it's been working flawlessly.
Anyway, about 2 weeks ago it started making weird noise when I'm trying to call someone. At first I thought it's a connection issue, I hang up and call again, and it works fine. But at the moment, it happens all of a sudden during phone calls.
The issue is that the phone itself is still working earpiece and mic even while the bluetooth headset is connected and the bluetooth headset green button is ON. Which creates an audio loop and makes all the static and noise.
I've read that people started getting this after the JB update, with me it happened so slowly, I'm not rooted to try ICS back again. However, I tried to diagnose by connecting my old XPERIA arc to the car and my GS3 to another bluetooth headset. Same problem with the other headset, while the arc and the car work perfectly together.
I also tried to disable NFC and even removed the NFC sticker from the car completely....still the same problem.
Any idea how to fix this, or even bring it up to samsung to try to fix in the next update?
bond_1982 said:
Hi all,
Since I got my S3, I've been connecting it to my car's built-in bluetooth headset for music and for phone calls, and it's been working flawlessly.
Anyway, about 2 weeks ago it started making weird noise when I'm trying to call someone. At first I thought it's a connection issue, I hang up and call again, and it works fine. But at the moment, it happens all of a sudden during phone calls.
The issue is that the phone itself is still working earpiece and mic even while the bluetooth headset is connected and the bluetooth headset green button is ON. Which creates an audio loop and makes all the static and noise.
I've read that people started getting this after the JB update, with me it happened so slowly, I'm not rooted to try ICS back again. However, I tried to diagnose by connecting my old XPERIA arc to the car and my GS3 to another bluetooth headset. Same problem with the other headset, while the arc and the car work perfectly together.
I also tried to disable NFC and even removed the NFC sticker from the car completely....still the same problem.
Any idea how to fix this, or even bring it up to samsung to try to fix in the next update?
Click to expand...
Click to collapse
I had a similar issue when connected to my friends bose. Ended up with noise coming through, it might just be bluetooth, can be a bit funny at times.
Car bluetooth audio feedback
Helo,
I'm trying to revive this thread... I have also problems with audio feedback from my original embedded bluetooth car kit.
have a Toyota Avensis and I get a terrible feedback noise when making out calls from my phone.
I tried playing with many settings, like noise reduction etc', but none helped.
All this started since I updated to Android 4.1.X (from 4.0.4). At 4.0.4 there is no problems at all.
I see that it takes a while to the phone to actually dial. From the time that I push the call button to the actual dialing, the microphone is active and is directly feeding the audio system, which results in this annoying audio feedback.
In my mind, the microphone should be muted till the call is made... but it is on. When I wear a BT earpiece, there is no problem since there is no audio feedback path from the mic to the earpiece. but when hooked with the CAR kit there is a direct audio path between the mic and loudspeaker.
I'm sure I'm not the only one suffering from this problem. please post here if you suffered such problems.
Please post if you managed to solve the problem.
I am currently running with the latest 4.1.2 update - same frustrating problem.
no solution for feedback noise....anywhere
It seems to be a mystery. I've checked a number of forum posts with this problem and absolutely no solution. I also suddenly began experiencing this problem in my car's hands free blutooth system. Sometimes it happens, other times not. I usually switch the phone to headset then back again to make it stop. But it's becoming more frequent and the headset switch seems to be lasting for a short perios before it starts again. I've seen posts mentioning grounding issues and others that say it's normal because of the car speakers (like putting a microphone close to a speaker). This is NOT normal. I have never experienced this with a hands free system and a phone. Also, the fact that I have been using this for some months with no problem. I did however notice that when I am not using the hands free and I put my s3 on speakerphone, it sometimes switches back to headset for no reason at all. If anyone has found a solution please post it because right now in the interverse...there is none. Will do the same if I don't crush this s3 for being so annoying while in the car first.
Loud static noise
h_bear said:
It seems to be a mystery. I've checked a number of forum posts with this problem and absolutely no solution. I also suddenly began experiencing this problem in my car's hands free blutooth system. Sometimes it happens, other times not. I usually switch the phone to headset then back again to make it stop. But it's becoming more frequent and the headset switch seems to be lasting for a short perios before it starts again. I've seen posts mentioning grounding issues and others that say it's normal because of the car speakers (like putting a microphone close to a speaker). This is NOT normal. I have never experienced this with a hands free system and a phone. Also, the fact that I have been using this for some months with no problem. I did however notice that when I am not using the hands free and I put my s3 on speakerphone, it sometimes switches back to headset for no reason at all. If anyone has found a solution please post it because right now in the interverse...there is none. Will do the same if I don't crush this s3 for being so annoying while in the car first.
Click to expand...
Click to collapse
I've been going nuts with a similar problem and it started happening after the 4.1.2 update as well. When I make a call I sometimes get an ear shattering blast of static for about 1 or 2 seconds just before the call connects. My wife has the same problem and she uses her phone all the time and she's going deaf. We both have Moto's Razr Maxx. Verizon gave he a new phone, it worked phone for about 2 weeks and now it's having problems again. This really sucks and I think we need to buy new phones. If anyone has a solution I would sure like to hear it.
after getting the Moto E 2015 i was searching for the mic because my friend said she couldn't hear me properly during calls. I found there is a mic near camera and the mic for call is located in the back bottom of the device.
The problem is that by mistake i have kept my hand blocking the mic If you face similar problem try to hold the phone on top and give some grip during calls. Was little weird for me at first now it is normal for me.
Having call volume {75%} during calls is good than having full volume.
[Q] Anybody facing similar problem with mic? Let us know if this helped you.
{ the mic must be kept behind due to water proof splash perfection i guess }
Another Solution Found
Put a insulation tape ( cut it very small ) to cover the mic near the rear camera. :good: This improves the call quality and also the noise cancellation feature is disabled ( many users don't like this feature ).
Hope this solution helps many who own a MOTO E 2015 :angel:
I found the normal way I hold the phone with the phone cupped in the palm of my hand makes the sound for the other person low and a bit distant/garbled, but if I hold the phone with my hand at the bottom with my palm cupping the bottom to make a sort of funnel, it really improves the quality. Strange to me that Moto put the main mic on the back instead of the front. I tend to hold the phone angled away from my mouth with only the earpiece against my face/ear which makes the mic even that much more away from my mouth.
lol.. yeah i tried it
bobbyphoenix said:
I found the normal way I hold the phone with the phone cupped in the palm of my hand makes the sound for the other person low and a bit distant/garbled, but if I hold the phone with my hand at the bottom with my palm cupping the bottom to make a sort of funnel, it really improves the quality. Strange to me that Moto put the main mic on the back instead of the front. I tend to hold the phone angled away from my mouth with only the earpiece against my face/ear which makes the mic even that much more away from my mouth.
Click to expand...
Click to collapse
lol.. yeah i tried it while experimentation and failed sometimes to hold properly and has issues during calls. So finally fixed a tape :good:
My wife just got this phone and is having problems with the clarity that it is having. People on the receiving end from her get an echo effect and vox type sounds. Is this just a problem with holding the phone or has there been any issues with software/hardware?
hamiltonfighter said:
My wife just got this phone and is having problems with the clarity that it is having. People on the receiving end from her get an echo effect and vox type sounds. Is this just a problem with holding the phone or has there been any issues with software/hardware?
Click to expand...
Click to collapse
I'm pretty sure it's because the mic is on the back. Mine sounds the same if I don't cup the bottom with my hand. Now if know I'm going to be on a call I use a headset. But for those unexpected calls I just cup the bottom, and it sounds good.
Sent from my MotoE2(4G-LTE)
Yes, this phone has faulty mic design
I also have the same problem. 5 out of 10 people who receive my call complain that they can't hear my voice. Mic is placed on the back side and that is the reason why all these voice clarity problems. If you sit directly under a ceiling fan or if there is wind blowing across, the air that enters the wedge near the mic makes your voice not audible. You need to cup the phone if you want to make your voice audible.
external speakers doesnt working.....no sound....
If i play a song or play a video there are no sound output by speakers....same problem during call...wipe cache partition....tried in safe mode......reboot.....remove sd card...but problem persists....no sound in speakers....pls help
Mic problem
ceanosri said:
Put a insulation tape ( cut it very small ) to cover the mic near the rear camera. :good: This improves the call quality and also the noise cancellation feature is disabled ( many users don't like this feature ).
Hope this solution helps many who own a MOTO E 2015 :angel:
Click to expand...
Click to collapse
Hello, I want to purchase a Moto E 2015 but I also heard about the microphone problem that the phone comes with.
I wanted to make sure that if I cover the back mic with a piece of tape, it would fix this issue? Please let me know and confirm.
If you found another fix for this issue, please let me know thank you very much
I had the exact same issues with my Moto E 2nd Gen (Sprint Prepaid). Putting tape over the hole next to the camera definitely fixed the issue for me. People I call tell me they can now hear me just fine and my voice isn't garbled, breaking up, etc.
Just a side note: before I found this thread I called Sprint support about this issue on three different occasions with no satisfaction. About a week after applying the tape I called Sprint again and was told this was now a "known manufacturer defect" and needed to be addressed by Motorola.
Vhades said:
Hello, I want to purchase a Moto E 2015 but I also heard about the microphone problem that the phone comes with.
I wanted to make sure that if I cover the back mic with a piece of tape, it would fix this issue? Please let me know and confirm.
If you found another fix for this issue, please let me know thank you very much
Click to expand...
Click to collapse
We can not say correction, but if you want to buy one, go ahead, it's a great input device, I'm sure you will not regret it!
By placing the tape on your microphone near the camera, but will leave you satisfied with the result, but that's not a problem to fix, but a workaround!
For problem solution, only those who know the Moto E3 (hahahaha), there at least they can change microphone position.
ceanosri said:
Put a insulation tape ( cut it very small ) to cover the mic near the rear camera. :good: This improves the call quality and also the noise cancellation feature is disabled ( many users don't like this feature ).
Hope this solution helps many who own a MOTO E 2015 :angel:
Click to expand...
Click to collapse
I was completely skeptical about this solution but ... IT WORKS!
Thank you for posting this!
Sent from my 1+1 using Tapatalk
Ever since I bought this phone (Motorola Moto E 2nd gen. LTE) almost everyone I call complain about not hearing me properly. Some people say it sounds like I'm speaking to them from the bottom of a barrel. If I make calls using my wired headphones with a built in mic voice call quality is perfect.
ceanosri said:
Put a insulation tape ( cut it very small ) to cover the mic near the rear camera. :good: This improves the call quality and also the noise cancellation feature is disabled ( many users don't like this feature ).
Hope this solution helps many who own a MOTO E 2015 :angel:
Click to expand...
Click to collapse
I tried this and there was possibly a very small improvement however the sound quality during voice calls is still way poorer than on any previous phone I have owned.
Initially I thought this problem was caused by a faulty mic so I sent the phone to be repaired and they tell me the mic has been replaced but still the problem persists.
I wonder if this is all related to some kind of software bug that Motorola needs to fix?
Tom-Bo said:
Ever since I bought this phone (Motorola Moto E 2nd gen. LTE) almost everyone I call complain about not hearing me properly. Some people say it sounds like I'm speaking to them from the bottom of a barrel. If I make calls using my wired headphones with a built in mic voice call quality is perfect.
I tried this and there was possibly a very small improvement however the sound quality during voice calls is still way poorer than on any previous phone I have owned.
Initially I thought this problem was caused by a faulty mic so I sent the phone to be repaired and they tell me the mic has been replaced but still the problem persists.
I wonder if this is all related to some kind of software bug that Motorola needs to fix?
Click to expand...
Click to collapse
I think the only way Moto can fix it with software is to disable the noise cancelling mic, but it will still suck since the main mic is on the back. It's hard to believe testing didn't catch that having both mics on the back was a bad thing. I gave up with trying to make calls with the E. I got a G, and since the mic is on the FRONT, it's a great calling phone. People say they think I'm on a land line.
bobbyphoenix said:
I gave up with trying to make calls with the E. I got a G, and since the mic is on the FRONT, it's a great calling phone. People say they think I'm on a land line.
Click to expand...
Click to collapse
Hmmm.... I'm probably gonna try to revoke my purchase on the grounds that sound quality in voice calls is so poor people can't hear and understand what I'm saying. Or if that doesn't work I might just have to sell it.
I mean it's kind of inconvenient that before answering a phone call I have to first connect a pair of headphones to it.
Plus I've already had to have this phone repaired three times since I bought it two months ago:
Initially when I bought the phone the headphone jack didn't work at all. So I took it back to the store and they replaced the whole phone.
About a month later the headphone jack of my newly replaced phone stopped working so I sent it to be repaired and they replaced the headphone jack
And last week I had the mic replaced but unfortunately that didn't improve voice call sound quality
An additional problem I've had is that if I press the + button on my wired headphones to increase volume Android doesn't actually increase the volume but instead it starts a google voice search. At first I thought my headphones were broken but then I tried them with three of my friends Android phones as well as my other Lumia phone and none of them had that problem. And I actually went to the store where they sold me the Moto E phone and tried my headphones on two other Moto E phones they have on display there and on both of them the plus button on my headphones had that same problem. So... that seems to be another bug in the phone's software (and/or hardware).
So yeah, not a very high quality product. Although pretty much everything else about Motorola Moto E 2nd gen is great actually!
Tom-Bo said:
Hmmm.... I'm probably gonna try to revoke my purchase on the grounds that sound quality in voice calls is so poor people can't hear and understand what I'm saying. Or if that doesn't work I might just have to sell it.
I mean it's kind of inconvenient that before answering a phone call I have to first connect a pair of headphones to it.
Plus I've already had to have this phone repaired three times since I bought it two months ago:
Initially when I bought the phone the headphone jack didn't work at all. So I took it back to the store and they replaced the whole phone.
About a month later the headphone jack of my newly replaced phone stopped working so I sent it to be repaired and they replaced the headphone jack
And last week I had the mic replaced but unfortunately that didn't improve voice call sound quality
An additional problem I've had is that if I press the + button on my wired headphones to increase volume Android doesn't actually increase the volume but instead it starts a google voice search. At first I thought my headphones were broken but then I tried them with three of my friends Android phones as well as my other Lumia phone and none of them had that problem. And I actually went to the store where they sold me the Moto E phone and tried my headphones on two other Moto E phones they have on display there and on both of them the plus button on my headphones had that same problem. So... that seems to be another bug in the phone's software (and/or hardware).
So yeah, not a very high quality product. Although pretty much everything else about Motorola Moto E 2nd gen is great actually!
Click to expand...
Click to collapse
Yeah I think the E is a great little phone. If it only did what it's called. A PHONE! I haven't had any issues with mine, so I keep it as a backup, or to take when I'm just needing to have a phone stashed away. It's hard to believe for just a bit more to get the G you get almost a flagship level phone. I highly recommend the G (2/16 version) if you decide to get rid of the E.
No issues at all on mine.
No one tried to adjust noise cancelation settings yet (in system files)?
I have been having the same problemCupping my hand over the bottom of the phone (or using a headset with a mic, or a car's bluetooth system!) works best as far a I'm concerned.-- settling my hand over the top half of the back of the phone doesn't work of me. This is probably due to some particularity of hand shape/size, or maybe the silicone case... No doubt there is an element of bad design in this problem.
Thanks!!! Tape trick worked perfect on my brothers E and I can now understand what he's saying even though I seldom agree with it.
So I've had my G5 less than a week now and really like the phone. But I'm starting to notice some Bluetooth issues. I have an unreasonable number of Bluetooth earpieces and headsets, and have started noticing problems with all of them with the new phone. From very poor sound quality to the connection being dropped while the phone is in my hand or my pocket. I've had the headsets a long time, the phone is the new variable in the equation. And I'm having some degree of trouble with all my headsets, which leads me to believe there's a phone issue. Anybody else experiencing anything like this? Not sure if it might be a defective phone, or if it's a G5 problem. Anybody?
I don't have any of those issues, sound quality shouldn't be the bluetooth issue.
The only issue I have is the range. covering the phone with a hand in a pocket might make the headphones stutter.
Some people are experiencing those types of issues if a factory reset doesn't solve it i suggest you get it exchanged for a new one i for one am not experiencing any of the launch issues
Sent from my LG-H820 using XDA-Developers mobile app
Perhaps "sound quality" was a poor choice of words on my part. I start getting a garbled 'sproingey' (sorry, don't know how to explain it better) condition, where I actually had to take it off Bluetooth, as I couldn't carry on a conversation. Never had any such problems with my G2 with same headsets, so this is all new. I hate to think I need to do a hard reset on a phone I've had less than a week to resolve such a problem. I hope being a relatively early adopter hasn't set me up for a pack of teething problems. So you say others have been experiencing similar problems?
Dangerous Dave said:
Perhaps "sound quality" was a poor choice of words on my part. I start getting a garbled 'sproingey' (sorry, don't know how to explain it better) condition, where I actually had to take it off Bluetooth, as I couldn't carry on a conversation. Never had any such problems with my G2 with same headsets, so this is all new. I hate to think I need to do a hard reset on a phone I've had less than a week to resolve such a problem. I hope being a relatively early adopter hasn't set me up for a pack of teething problems. So you say others have been experiencing similar problems?
Click to expand...
Click to collapse
Yeah some have had reported problems with the Bluetooth audio being garbled or the headphone jack crackling, i haven't experienced any of the issues so far, this launch has been riddled with faulty devices it seems, there is even a thread on reditt that shows stuff to check before walking out the store
Sent from my LG-H820 using XDA-Developers mobile app
bolillo said:
Yeah some have had reported problems with the Bluetooth audio being garbled or the headphone jack crackling, i haven't experienced any of the issues so far, this launch has been riddled with faulty devices it seems, there is even a thread on reditt that shows stuff to check before walking out the store
Click to expand...
Click to collapse
That's what I like to call a good sign of a bad sign.
I have the problem, that sometimes/often the when the phone connects to my crar radio, it only connects as phone and is not able to stream music. When I disconnect and connect again, everythings fine.
Strange
The issue I'm having is with my Tracks AIR headphones. I have to unpair them and repair them every time I connect them. And usually every three or four days I have to reboot my Moto 360 to get it to reconnect to my G5. Did not have any of these problems on my s6e. It's a pain in the ass more than anything, not enough for me to take the phone back.
I have an ATT G5 from launch day... My jaybird ear buds work just fine and quality is good, and it pairs with my LG sound bar and woofer in my living room with no problems. My sons small Mossy oak BT speaker pairs and sounds just fine also.
Now beyond that I can't comment. I haven't used my ear buds on a call yet bc I don't like talking through them in general lol.
Sent from my LG-H820 using XDA-Developers mobile app
I had issues with my Bluetooth where it suddenly shows "Bluetooth has stopped working." and have to force close it, and it will reactivate the bluetooth. Have no idea what is causing that to happen, other than that no quality issues on my side.
I have lg hbs 730 connection is bad can't be more then 10feet away in straight line never had that issues with g4
Sent from my LGLS992 using XDA-Developers mobile app
LG G5 Bluetooh Issues
My issues are likely the receiver, as my LG G5 will connect to my Nissan Versa Bluetooth (phone only) without issues.
I have a USB Bluetooth dongle with a 3.5mm jack to my Versa AUX jack. My LG G5 will always connect to the USB BT device automatically, just no audio at all. If I have music playing when I attempt to connect, the phone goes silent, but the audio does not get sent over to the BT receiver. So, I must go into Bluetooth settings, disconnect then reconnect that device. This happens every time, and the re-connect method always solves the audio issue.
PITA, but I'm going to purchase another receiver and see if that solves my issues.
Horgul123 said:
I have the problem, that sometimes/often the when the phone connects to my crar radio, it only connects as phone and is not able to stream music. When I disconnect and connect again, everythings fine.
Strange
Click to expand...
Click to collapse
Don't know if this has to do with the phone or with the Android version, seem to have the same with the Nexus 5 (2013) on Android 6.0.1
Sent from my Nexus 5 using XDA-Developers mobile app
Thanks for this info
Gesendet von meinem LG-H850 mit Tapatalk
Dangerous Dave said:
So I've had my G5 less than a week now and really like the phone. But I'm starting to notice some Bluetooth issues. I have an unreasonable number of Bluetooth earpieces and headsets, and have started noticing problems with all of them with the new phone. From very poor sound quality to the connection being dropped while the phone is in my hand or my pocket. I've had the headsets a long time, the phone is the new variable in the equation. And I'm having some degree of trouble with all my headsets, which leads me to believe there's a phone issue. Anybody else experiencing anything like this? Not sure if it might be a defective phone, or if it's a G5 problem. Anybody?
Click to expand...
Click to collapse
Any difference with BT if wifi is on vs off ?
made me think of this thread
http://forum.xda-developers.com/g4/help/wifi-cuts-bluetooth-t3362158
I can't answer that, but it's a moot point now. I took the phone back and had them replace it. No problems so far with the new one, although it's not been thoroughly tested yet with all three of my BT headsets. But so far, so good.
Bluetooth is ok about connection here but not the sound (BOSE Soundlink Soundspeaker). Sometimes, the sound is like leveling up or such... hard to explain, it goes higher (not volume but the notes are higher) and it's very annoying. That's not the first phone who is doing that but my last phone (Xperia Z3 Compact) didn't have this issue at all.
I think I'm having the exact same issues as many here, LG G5 (LG-H3831, only diff I see is the Canadian has lot's of frequencies for LTE-A)
I have a 2008 Versa, Hands Free connects, every time I start the car.
I have a bluetooth dongle for my audio, it connects EVERY time, but I start the car, but no audio. I 'must' always go into Bluetooth settings, disconnect, and reconnect, and press PLAY immediately, else if I wait too long, audio Apps will 'play', just no sound, not on phone, not on Blue-tooth.
This is really irritating, as I have 3 different blue-tooth devices, and all three are the same. If I don't press play/get any audio going right away it'll it'll connect, but no audio until do the disconnect/re-connect. PITA
My issue is phone call volume is so low...
Sent from my LG-H830 using XDA-Developers mobile app
I have a problem with the BT phone audio momentarily being dropped while on a call with my car built in BT. I will lose the call audio and the radio (which shuts off during a call) will come back for 5 or 10 seconds. The call does not drop and the call audio comes back afterward.
I really like the G5. Yesterday was my last day with the Tmo "buyers remorse" so I am having them send me another one. I hate to switch it out because I have none of the build problems some are reporting- no light bleed, audio and audio jack are good, good alignment of phone body with module.
Anyone else have this issue?
At the beginning i noticed distortion sound coming with Alram sound and i thought it is the ringtone and changed it , used my mobile phone normally and sound is perfect playing music.
I searched the issue because i had doubts and unfortunately all the series has the same issue :
- When there is cold weather ( you can put the mobile at freezer for 5 minutes if you live in summer season now) the sound get distortion
- If you take your mobile to a flight , the same problem appears and sometimes the sound is not coming at all from the speakers
To solve the problem immediately , eject your sim tray out and surprise ! the mobile sound back to normal ! you can make the test over and over and the same result i tried may things , wiping cach ,restarting nothing solve the problem except ejecting the sim tray !
You can google it for S22 distortion and crackling and you will find many people on Samsung community had the same issue and even replaced it with new ones and got the same issue ! Also you will find a youtube video showing the problem .
I don`t know is it a software problem ! but i don't think so .
Please share with me your experience and your thoughts and if anyone can get an official statement from Samsung let us know .
Msrag said:
At the beginning i noticed distortion sound coming with Alram sound and i thought it is the ringtone and changed it , used my mobile phone normally and sound is perfect playing music.
I searched the issue because i had doubts and unfortunately all the series has the same issue :
- When there is cold weather ( you can put the mobile at freezer for 5 minutes if you live in summer season now) the sound get distortion
- If you take your mobile to a flight , the same problem appears and sometimes the sound is not coming at all from the speakers
To solve the problem immediately , eject your sim tray out and surprise ! the mobile sound back to normal ! you can make the test over and over and the same result i tried may things , wiping cach ,restarting nothing solve the problem except ejecting the sim tray !
You can google it for S22 distortion and crackling and you will find many people on Samsung community had the same issue and even replaced it with new ones and got the same issue ! Also you will find a youtube video showing the problem .
I don`t know is it a software problem ! but i don't think so .
Please share with me your experience and your thoughts and if anyone can get an official statement from Samsung let us know .
Click to expand...
Click to collapse
Have you tried over earphones when distortion happened? Try if distortion goes over headphones as well, over bluetooth or especialy wired earhones.... I have S22+ and i get distorted sound randomly not in cold but maybe when its little more woarm. It hapens ONLY over wired usb-c earphones - and not over speaker or bluetooth. try it and post your resoults please!!!???
Dreadish said:
Have you tried over earphones when distortion happened? Try if distortion goes over headphones as well, over bluetooth or especialy wired earhones.... I have S22+ and i get distorted sound randomly not in cold but maybe when its little more woarm. It hapens ONLY over wired usb-c earphones - and not over speaker or bluetooth. try it and post your resoults please!!!???
Click to expand...
Click to collapse
Hello ,
I have tried Bluetooth earbuds , no distortion/crackling but at the same time when i play it on device speakers it makes distortion/crackling .
i did not try wires headphones ,but i guess no use since the Bluetooth are ok ,which means the problem in the debice itself .
you can try the freezer , put the phone in plastic bag and put in freezer for 5 minutes and try .
Also because i travel alot , the presssure from the airplane make the same problem and sim tray ejecting fix it !
I am so disappointed dude
Check
Galaxy S22 Speaker Distortion and Crackling
If you are having speaker crackling coming from both speakers and you're within your return window, RETURN YOUR PHONE and buy a new one. Hopefully you get one from a new batch that was built right. Info only: I pre-ordered early and got my s22 around Feb 23rd. In colder weather, playing any...
us.community.samsung.com
Speaker Gate: Audio output distorted on the Samsung Galaxy S22
[German]Some of the proud owners of a Samsung Galaxy S22 smartphone are facing a problem. The speakers of Samsung's flagship keep emitting unintelligible sounds, and people have to switch to a headset or earphones to understand audio output. The problem sometimes occurs after flights. The problem is
borncity.com
Msrag said:
Hello ,
I have tried Bluetooth earbuds , no distortion/crackling but at the same time when i play it on device speakers it makes distortion/crackling .
i did not try wires headphones ,but i guess no use since the Bluetooth are ok ,which means the problem in the debice itself .
you can try the freezer , put the phone in plastic bag and put in freezer for 5 minutes and try .
Also because i travel alot , the presssure from the airplane make the same problem and sim tray ejecting fix it !
I am so disappointed dude
Click to expand...
Click to collapse
I dont think u understood what i meant. I said u need too try if distortion continues also over WIRED earbuds over USB-C, (bluetooth uses didferent transistors" inside the phone to send audio out over radio frequency) beacose its possible that this can be fixed via software, in case the distortion continues over earbuds. Its not only pressure that its the cause, it can also be temperature control over S22 amplifier or the other transitors that are responsible of sending audio output out of the phone (speakers, bluetooth or wired ) - u need too test it all at the time when distortion started to happening. And also try turn on or OFF the UHQ upscaller in sound settings, too see if distortion over speakers stops then. Its all about diagnostics. Myself when i switch UHQ upscaller , it stops over earbuds for example. (i got S22+). I saw all videos of that issues and i have read all Samsung forums and others, and the issue varies - and mostly its considering Ultra version, not other two devices of S22 series. Other two can have other codec problems or something. Maybe its even all connected too the firmware issue when it comes too audio outputs and stuff, since the S22 series at the same time has also audio/video syncin issues and whatnot.
Dreadish said:
I dont think u understood what i meant. I said u need too try if distortion continues also over WIRED earbuds over USB-C, (bluetooth uses didferent transistors" inside the phone to send audio out over radio frequency) beacose its possible that this can be fixed via software, in case the distortion continues over earbuds. Its not only pressure that its the cause, it can also be temperature control over S22 amplifier or the other transitors that are responsible of sending audio output out of the phone (speakers, bluetooth or wired ) - u need too test it all at the time when distortion started to happening. And also try turn on or OFF the UHQ upscaller in sound settings, too see if distortion over speakers stops then. Its all about diagnostics. Myself when i switch UHQ upscaller , it stops over earbuds for example. (i got S22+). I saw all videos of that issues and i have read all Samsung forums and others, and the issue varies - and mostly its considering Ultra version, not other two devices of S22 series. Other two can have other codec problems or something. Maybe its even all connected too the firmware issue when it comes too audio outputs and stuff, since the S22 series at the same time has also audio/video syncin issues and whatnot.
Click to expand...
Click to collapse
Let's hope that is a software issue
I will find a usb c /aux connector and try the wired headphones and let you know the results for sure .
Just let me know how to turn off/on UHQ upscaler ?
One more thing i forgot to say , i tested during the flight also to leave the sim tray slightly opened for around 1 hour ( the same time left closed to test the problem ) and the problem did not happen !
so it suowed when tray is closed and didn't show when tray is not closed .
Under Settings go to menu sound quality and effects, and in that menu you will find that option. Im adding picture. HQU option is available only when u have connected WIRED USB -C earbuds. HQ audio works only over wired audio transmition.
Remember, when distortion starts, try listening over all 3 ways (speak, bluetooth earphones and more importantly WIRED earphones over USB-C). Then let us know, if distortion goes over earbuds as well. After that try that UHQ upscaller, but usilly helpes, issues still returns after a min or two in my case. Im thinking its software firmware issue....and If issues persists over wired USB-C , then try boot in safe mode, and test all 3 ways again - and if then it will be gone, then its almost certain, that its software issue. (U can also try at once when u take phone out of the freezer, and started crackling, boot into safe mode and check if the issue persists in safe mode.
Dreadish said:
Under Settings go to menu sound quality and effects, and in that menu you will find that option. Im adding picture. HQU option is available only when u have connected WIRED USB -C earbuds. HQ audio works only over wired audio transmition.
Remember, when distortion starts, try listening over all 3 ways (speak, bluetooth earphones and more importantly WIRED earphones over USB-C). Then let us know, if distortion goes over earbuds as well. After that try that UHQ upscaller, but usilly helpes, issues still returns after a min or two in my case. Im thinking its software firmware issue....and If issues persists over wired USB-C , then try boot in safe mode, and test all 3 ways again - and if then it will be gone, then its almost certain, that its software issue. (U can also try at once when u take phone out of the freezer, and started crackling, boot into safe mode and check if the issue persists in safe mode.
Click to expand...
Click to collapse
I will try to check the wired if any luck to find the convertor but i am telling you bro it is hardware malfunction !
Anyway check my contribution below ,i made a breakthrough and please try to direct people on the community to my contribution as for some reason i can not reply in theirs
Samsung account
us.community.samsung.com
Msrag said:
At the beginning i noticed distortion sound coming with Alram sound and i thought it is the ringtone and changed it , used my mobile phone normally and sound is perfect playing music.
I searched the issue because i had doubts and unfortunately all the series has the same issue :
- When there is cold weather ( you can put the mobile at freezer for 5 minutes if you live in summer season now) the sound get distortion
- If you take your mobile to a flight , the same problem appears and sometimes the sound is not coming at all from the speakers
To solve the problem immediately , eject your sim tray out and surprise ! the mobile sound back to normal ! you can make the test over and over and the same result i tried may things , wiping cach ,restarting nothing solve the problem except ejecting the sim tray !
You can google it for S22 distortion and crackling and you will find many people on Samsung community had the same issue and even replaced it with new ones and got the same issue ! Also you will find a youtube video showing the problem .
I don`t know is it a software problem ! but i don't think so .
Please share with me your experience and your thoughts and if anyone can get an official statement from Samsung let us know .
Click to expand...
Click to collapse
UPDATE **** 12 Apr 2022
Hello S22 series owners ,
Cutting to the point , we all suffered speaker distortion problem due to getting the device in cold weather or on a flight ! and we all know about fixing it by ejecting the sim tray to equalize that pressure !
Well I have Galaxy watch 4 and it has an option after getting into water , to select from drop menu called ejecting water , and it make short tones !
And i thought it should be the same with the smartphone , there has to be a way to eject that pressure/mositure , i searched and found an application explained by someone on youtube channel ( Tech 786 ) called Sonic wave - sonic pitch tone sound generator ; you can find it as Apk just google it .
Anywya he was showing this app as a solution for ejecting water from a sumberged phone to clear the speakers from the water by playing 165HZ tone for a minute or so .
I installed the app , took my s22+ to the freezer for 5 minutes till showed the malfunction of the speaker then started the application and played the 165HZ tone and less than one minute the sound back to normal !(as if you have ejected the sim tray out ).
This is a hope that the problem could be solved by a software tweak , that when the phone senses a temperatures drop or too much pressure ,activates something like that or at least Samsung make an option like in Galaxy watch 4 !
Finally , i will have the device on a flight in 2 days ,i will test onboard during the flight , and check this app , will it help also without the sim tray trick or no and i will come back to you all.
Samsung please fix this !
Msrag said:
UPDATE **** 12 Apr 2022
Hello S22 series owners ,
Cutting to the point , we all suffered speaker distortion problem due to getting the device in cold weather or on a flight ! and we all know about fixing it by ejecting the sim tray to equalize that pressure !
Well I have Galaxy watch 4 and it has an option after getting into water , to select from drop menu called ejecting water , and it make short tones !
And i thought it should be the same with the smartphone , there has to be a way to eject that pressure/mositure , i searched and found an application explained by someone on youtube channel ( Tech 786 ) called Sonic wave - sonic pitch tone sound generator ; you can find it as Apk just google it .
Anywya he was showing this app as a solution for ejecting water from a sumberged phone to clear the speakers from the water by playing 165HZ tone for a minute or so .
I installed the app , took my s22+ to the freezer for 5 minutes till showed the malfunction of the speaker then started the application and played the 165HZ tone and less than one minute the sound back to normal !(as if you have ejected the sim tray out ).
This is a hope that the problem could be solved by a software tweak , that when the phone senses a temperatures drop or too much pressure ,activates something like that or at least Samsung make an option like in Galaxy watch 4 !
Finally , i will have the device on a flight in 2 days ,i will test onboard during the flight , and check this app , will it help also without the sim tray trick or no and i will come back to you all.
Samsung please fix this !
Click to expand...
Click to collapse
Dont forget when u gonna test your theory, test also using wired usb earphones, if problem presist there too
I'd just like to say I don't have any distortion with my S22+. That's with USB wired headphones, being on a flight, playing music and notifications through the speaker... So, it's definitely not with everyone. Like someone else posted, if you're in your return window, return it!
holz75 said:
I'd just like to say I don't have any distortion with my S22+. That's with USB wired headphones, being on a flight, playing music and notifications through the speaker... So, it's definitely not with everyone. Like someone else posted, if you're in your return window, return it!
Click to expand...
Click to collapse
this issue happends very rarely, usilly its all fine with earphones, but randomly rarely distortion starts...
I just noticed the same thing on my flight, when I landed the sound was distorted, took it two hours to stabilize.
I currently have a physical SIM but want to swap to ESIM in order to use dual sim overseas.
Anyone has a solution if using ESIM instead of SIM?
I tried the trick with the 165Hz sound wave, it didn't work after the latest sw update, I had to pull the sim card out.