DEVICE: HAM 2 | Wind Mobile but OEM Converted
So I got the OTA update yesterday and I decided to download B320 from the B309 Huawei released earlier and my camera does not work anymore!
I know this is a software malfunction because I just reverted back to B309 and the camera works 100% fine
The error I got was "Unable to connect to the camera", there's more too it but I forgot what it said
The things I tried
- Rebooting/Shutting off, waiting, and turning it back on
- Factory reset
- Reset device cache
- Reset cache for all apps
- Delete Delvik Cache
Only thing that worked for me was to revert back to B309 -_-
Please help
Front rear or both ??
I'm on B320. Both cameras are working. I've noticed that you can't access the graph which displays how your battery is being used with time. Can you check that? Go to settings, battery and then click on the third option showing how long you've been on battery.
Davinci50 said:
Front rear or both ??
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Click to collapse
Both front and back weren't functional , I'm just going to wait till Huawei next OTA update
medwatt said:
I'm on B320. Both cameras are working. I've noticed that you can't access the graph which displays how your battery is being used with time. Can you check that? Go to settings, battery and then click on the third option showing how long you've been on battery.
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This is a documented bug in 320. Hope they fix it in next version.
mousamsh said:
Both front and back weren't functional , I'm just going to wait till Huawei next OTA update
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I am having no issues with the camera on 320. Other FUT testers are reporting no camera issues, other than HDR may not be working.
kimtyson said:
I am having no issues with the camera on 320. Other FUT testers are reporting no camera issues, other than HDR may not be working.
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Click to collapse
I am not having any camera issues either on 320. HDR seems to work fine for me. Wish there was a way in the settings to leave HDR on as the default. Each time I go into the camera to take a picture, I have to clock settings and then put HDR on. Kind of a pain.
Related
I received my Titan device recently and since then the device's camera is not working properly.
When I got the phone the camera was acting superb and I tested it by taking a few shots and a movie roll (all max quality). After the phone did a reboot over night due to drained battery the camera app began to show a black screen instead of a preview and hang up or crash when pressing the shoot button.
I called up the HTC support center in my country and was told that this is a common and known issue with Windows phones and is caused by 3rd party apps using the window's camera API. I got instructed to do a factory resetand afterwards, the camera did work properly, but again for a few shots (obviously after ending the phone call with them ).
So I decided to investigate the matter.
On my phone were installed the 'Skype','Whatsapp' and 'Mykebo free' apps before the reset, none of which seem to have a connection to the camera API (I didn't use Skype's video feature). This made my suspect the HTC's camera control software that maybe interferes somehow with the camera.
I began resetting my device and checking when the camera starts to fail.
Doing a couple of resets I saw that the camera started to fail after connecting the phone to the PC and disconnecting it while the camera app was working (the app itself does not run but shows the Zune 'disconnect to view media' screen). But on the last reset the camera didnt even start.
I am really confused since it doesnt seem to be a hardware issue (the photos were taken perfectly) but neither a camera API malfunction since the phone is used widely and even a best photo competition exists on this forum.
I want to avoid using my warrenty since it includes sending the phone abroad and is a bit costly for me..
Any ideas on what to do next? could it be that the ROM flushed in the phone is corrupt in any way?
loder123 said:
I received my Titan device recently and since then the device's camera is not working properly.
When I got the phone the camera was acting superb and I tested it by taking a few shots and a movie roll (all max quality). After the phone did a reboot over night due to drained battery the camera app began to show a black screen instead of a preview and hang up or crash when pressing the shoot button.
I called up the HTC support center in my country and was told that this is a common and known issue with Windows phones and is caused by 3rd party apps using the window's camera API. I got instructed to do a factory resetand afterwards, the camera did work properly, but again for a few shots (obviously after ending the phone call with them ).
So I decided to investigate the matter.
On my phone were installed the 'Skype','Whatsapp' and 'Mykebo free' apps before the reset, none of which seem to have a connection to the camera API (I didn't use Skype's video feature). This made my suspect the HTC's camera control software that maybe interferes somehow with the camera.
I began resetting my device and checking when the camera starts to fail.
Doing a couple of resets I saw that the camera started to fail after connecting the phone to the PC and disconnecting it while the camera app was working (the app itself does not run but shows the Zune 'disconnect to view media' screen). But on the last reset the camera didnt even start.
I am really confused since it doesnt seem to be a hardware issue (the photos were taken perfectly) but neither a camera API malfunction since the phone is used widely and even a best photo competition exists on this forum.
I want to avoid using my warrenty since it includes sending the phone abroad and is a bit costly for me..
Any ideas on what to do next? could it be that the ROM flushed in the phone is corrupt in any way?
Click to expand...
Click to collapse
Flash its with your device OEM .nbh .... If you haven't done that then maybe something is wrong with an API etc so flashing it might solve the problem.
Tachi91 said:
Flash its with your device OEM .nbh .... If you haven't done that then maybe something is wrong with an API etc so flashing it might solve the problem.
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Click to collapse
I will try this out now.
I noticed that on the factory reset menu there is an option to show the OS CRC.
I recieved the values:
BL CRC-0x439025DD
OS CRC-0x6A9EA866
are this OK? the phone is fully patched.
loder123 said:
I will try this out now.
I noticed that on the factory reset menu there is an option to show the OS CRC.
I recieved the values:
BL CRC-0x439025DD
OS CRC-0x6A9EA866
are this OK? the phone is fully patched.
Click to expand...
Click to collapse
If you got the Titan one go here download the RUU that goes with your titan and flash it while in the bootloader
Tachi91 said:
If you got the Titan one go here download the RUU that goes with your titan and flash it while in the bootloader
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Click to collapse
I did a flush and the camera doesn't work at all, seem like this is a hardware failure :\
Thanks!
My camera worked initially but after switching it to front cam and back I can't get it to display anything and it will force close after 5 seconds.
Face unlock works without a problem and I have tried clearing the camera's data.
3rd party camera apps also fail with the same problem.
Any ideas? I am unrooted and no modifications done yet. Just got the phone yesterday..
behelit said:
My camera worked initially but after switching it to front cam and back I can't get it to display anything and it will force close after 5 seconds.
Face unlock works without a problem and I have tried clearing the camera's data.
3rd party camera apps also fail with the same problem.
Any ideas? I am unrooted and no modifications done yet. Just got the phone yesterday..
Click to expand...
Click to collapse
Thats looks like a system failure... Unrooted...
Try switching phone on and off. Be sure the problem didn't come from a recent app instaltion. Factory reset with a reliable backup and if that didn't help ring samsung. If not you could try flashing a different ROM but chances of that fixing it aren't that great!
I had this yesterday when changing video resolution, not happened since.
behelit said:
My camera worked initially but after switching it to front cam and back I can't get it to display anything and it will force close after 5 seconds.
Face unlock works without a problem and I have tried clearing the camera's data.
3rd party camera apps also fail with the same problem.
Any ideas? I am unrooted and no modifications done yet. Just got the phone yesterday..
Click to expand...
Click to collapse
Have you tried checking if there is a new firmware update for your camera? presuming its the rear camera.
Info on the firmware update here allaboutsamsung.de/2012/06/samsung-galaxy-s3-update-fur-die-kamera-verfugbar/
Ryan
Just wondering if more people have this issue. After installing 8773 thorugh Zune the front face camera is not working anymore. Camera app is crashing or showing black screen. Only way to restore back camera functionality is by resetting the phone.
Anyone else having this issue? I see some with similar camera issue but not sure if this is for frontface camera only.
Larsvb said:
Just wondering if more people have this issue. After installing 8773 thorugh Zune the front face camera is not working anymore. Camera app is crashing or showing black screen. Only way to restore back camera functionality is by resetting the phone.
Anyone else having this issue? I see some with similar camera issue but not sure if this is for frontface camera only.
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Click to collapse
Don't have that issue on my Titan (Unbranded Europe)
zeka1974 said:
Don't have that issue on my Titan (Unbranded Europe)
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Click to collapse
thanks,
unfortunately after full reset still the same problem...
Larsvb said:
thanks,
unfortunately after full reset still the same problem...
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Click to collapse
Try to install with the ROM that Football has in his link for Titan ROMS...probably a bad update occured.
If the problem continues, go to Assistance for repair :good:
Im on stock Droid DNA ROM. Have the latest update. Every time I try to open the camera it says "Unable to start the camera." I have already hard reset the phone 2 times and restarted. I also cleared the camera data and cache. I don't know what to do now..
Try downloading a camera app from the market and see how it works. If that app also can't get it to start then it may be a hardware issue. If it can then you know there is something wrong with the stock camera app.
Sent from my HTC6435LVW using xda app-developers app
Jaggar345 said:
Try downloading a camera app from the market and see how it works. If that app also can't get it to start then it may be a hardware issue. If it can then you know there is something wrong with the stock camera app.
Sent from my HTC6435LVW using xda app-developers app
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Click to collapse
tried. It wont use the camera
Sounds like a hardware issue then.
Sent from my HTC6435LVW using xda app-developers app
This is the same error I get on the CM10.1 ROM since the camera isn't working yet... as everyone else has mentioned it's most likely a hardware issue especially if you've tried wiping the entire phone and still have the problem.
Had this happen today. Did you ever get it straightened out?
If I try a photo the flash comes on and will not go off unless I reboot. If I try a video the screen goes black and freezes. I've rebooted, "hard" rebooted by holding power button down, turned off fastboot, cleared data and cache.
I tried CameraMX from the market and it doesn't work.
I did not buy my phone from Verizon. What are my options?
It doesn't matter where you bought it, HTC will warranty it as long as you talk to them like a human and explain the situation while being respectful.
Sent from my HTC6435LVW using Tapatalk 2
Thanks bud. I'll give it a shot. I really like HTC phones I hope this (along with whatever may happen with the warranty) doesn't leave a bad taste in my mouth.
So, I've been resetting, force closing and clearing data the past 2 days throughout the day for the camera. Usually, after I've did a reset the camera will open, but when I try to take a picture the flash comes on and stays on the the app freezes. The led flash will not go off until I do a reset. A force close won't even shut it off.
Today after a reset, I opened the camera and instead of trying to take a pic I cycled through the flash settings. As soon as I did the interface switched to portrait, (like the phone was held) and it took pics and video like normal!!!!!!!!
It works now. What a crazy problem.
Completely stock DNA with latest ota update. Phone has not been dropped or anything.
Wow, that doesn't make any logical sense. How strange... Glad you got it fixed though!
Sent from my ViperDNA using Tapatalk 2
I see similar camera weirdness a lot when I'm at Best Buy in the best buy mobile section and I've intervened on 10 or 15 exchanges by tinkering with camera and gallery like clearing app data.
You've taught me a new trick in case I ever get to show off for the hot best buy mobile girls.
Sent from my HTC6435LVW using Tapatalk 2
If you have a flash light app and do not turn the flash off this will cause the camer to not start
Recently had the problem (camera won't start, or can't connect to camera). Got the solution here:
http://forums.androidcentral.com/verizon-droid-dna/244680-camera-unable-start.html
Just hold the power button for ~20 seconds til it reboots, and camera works just fine. No loss of data or anything. It's supposed to be the equivalent of battery pull.
Mine too!
bluesamg said:
Im on stock Droid DNA ROM. Have the latest update. Every time I try to open the camera it says "Unable to start the camera." I have already hard reset the phone 2 times and restarted. I also cleared the camera data and cache. I don't know what to do now..
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Click to collapse
Hi there ,
I have my DNA in the same situation ("Unable to start the camera").it crashes.... I have tried everything ! NOTHING works..tried to root ,change rom...maybe firmware! nope ,No solution for that i guess.
Please tell me what did you do to get it working ? did you send it back to verizon ?what did they do ? can they fix it ?or they have changed the whole phone ? please be in touch .
One more question is : Does your phone sometimes crashes ? in my case i have the same problem with the camera ..... and i have my phones system gives me :"proccess system not responding " . could that be bacuse of the camera problem ? Do you have the same ?(your phone get stuck sometime ..and goes OFF\RESTART ?)
I have the same case !! but in my country i have NO verizon here ..so actually i can't fix my phone !
What should i do ?
Thanks guys for help .
shadyabs said:
Hi there ,
I have my DNA in the same situation ("Unable to start the camera").it crashes.... I have tried everything ! NOTHING works..tried to root ,change rom...maybe firmware! nope ,No solution for that i guess.
Please tell me what did you do to get it working ? did you send it back to verizon ?what did they do ? can they fix it ?or they have changed the whole phone ? please be in touch .
One more question is : Does your phone sometimes crashes ? in my case i have the same problem with the camera ..... and i have my phones system gives me :"proccess system not responding " . could that be bacuse of the camera problem ? Do you have the same ?(your phone get stuck sometime ..and goes OFF\RESTART ?)
I have the same case !! but in my country i have NO verizon here ..so actually i can't fix my phone !
What should i do ?
Thanks guys for help .
Click to expand...
Click to collapse
Read the thread please. The answer is in it.
Sorry for the necromancy, I'm having the same issue, and no amount of resets, soft or hard, has resolved anything.
I received this phone about a month ago as a total care replacement for a very sad old Droid X that was needing to be put out to pasture. When I first got it, everything worked fine. The camera worked a couple weeks ago, even, but I went to use it today, tapped the camera icon, it briefly opened then instantly closed with a message "Unable to start the camera".
I tried a few more times, force quit, cleared cache, tried again, still nothing. Force quit, cleared data, tried again. Soft reset, tried again, nothing. Held power button for a reset, still nothing. Powered off and back on again, still nothing. Another soft reset, still nothing. Tried 3 other camera apps, Google Camera closed immediately with a similar error message, Vignette just sat there at Initializing Camera forever, and some garbage front camera only selfie app opened but only showed a black screen for the viewfinder.
I did another soft reset, still nothing.
I did a factory reset, and tried again without downloading any of the apps previously installed. Still nothing.
I've tried several more soft resets and cache clears since then.
It's looking more and more like a hardware problem but previous posters in this thread reported fixing similar issues without doing anything to the hardware. It has never been dropped, it has never been wet. It hasn't even been outside in a light drizzle. It's never been sat on, it's never gotten warmer than 109 reported internal temp.
Other than take it to Verizon and whine at them about how the free phone I just got a month ago is a broken piece of crud for no apparent reason or malfeasance on my part (which is probably why they had it on hand to give away, reconditioned my big toe), is there any potential resolution I'm missing that doesn't involve warranty-voiding stuff.
THIS IS PROBABLY THE ANSWER YOU ARE LOOKING FOR!
"Today after a reset, I opened the camera and instead of trying to take a pic I cycled through the flash settings. As soon as I did the interface switched to portrait, (like the phone was held) and it took pics and video like normal!!!!!!!!"
I didn't see you mention that you tried this. It fixed my dna and I never had another issue.
natypes said:
THIS IS PROBABLY THE ANSWER YOU ARE LOOKING FOR!
"Today after a reset, I opened the camera and instead of trying to take a pic I cycled through the flash settings. As soon as I did the interface switched to portrait, (like the phone was held) and it took pics and video like normal!!!!!!!!"
I didn't see you mention that you tried this. It fixed my dna and I never had another issue.
Click to expand...
Click to collapse
I can't even get that far, as soon as I tap the camera icon, the camera app flashes open for a moment then instantly closes with an 'unable to start' message. The odd thing is that every so often, with no rhyme or reason, it will randomly start working just fine, then not work at all for weeks on end.
Of course now it's so broken, even LED Flashlight apps don't detect it as even having a camera.
Hi, I got my Mi 3 this week. I noticed some weird behavior from my magnetometer and Accelerometer, wondering if anybody else is experiencing the same. After a day of use, sensors go haywire and suddenly stop reporting data. Can't use compass and my auto rotate stops working. I tried different apps to see if it's a global problem or just a not compatible app, so far when sensors go blank, the effect is global. Even the Mi self test is not reading anything from the sensors. Pedometer is on the other hand operational tho.
Things come back to normal after a restart. I suspect it must be a software bug maybe?
sherlock.holmes said:
Hi, I got my Mi 3 this week. I noticed some weird behavior from my magnetometer and Accelerometer, wondering if anybody else is experiencing the same. After a day of use, sensors go haywire and suddenly stop reporting data. Can't use compass and my auto rotate stops working. I tried different apps to see if it's a global problem or just a not compatible app, so far when sensors go blank, the effect is global. Even the Mi self test is not reading anything from the sensors. Pedometer is on the other hand operational tho.
Click to expand...
Click to collapse
My sensors are working but they are wrongly calibrated :/ and pedometer isn't working! I thought the pedometer was disactivated by default...
greenpays said:
My sensors are working but they are wrongly calibrated :/ and pedometer isn't working! I thought the pedometer was disactivated by default...
Click to expand...
Click to collapse
Dial *#*#6484#*#* it's the built-in test. U can recalibrate your accelerometer there and also test the device. Use power button to exit. And for +-45 test's of the accelerometer tilt your device on it's corners.
sherlock.holmes said:
Dial *#*#6484#*#* it's the built-in test. U can recalibrate your accelerometer there and also test the device. Use power button to exit. And for +-45 test's of the accelerometer tilt your device on it's corners.
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Click to collapse
Thanks for the tip it works perfectly!
By the way, you are using European firmware or Global, because for me the pedometer isn't counting the steps :/
greenpays said:
Thanks for the tip it works perfectly!
By the way, you are using European firmware or Global, because for me the pedometer isn't counting the steps :/
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I'm glad to hear it worked for you. My pedometer comes and goes... Not reliable unfortunately. btw how can I check my ROM region? Got the October patch, It doesn't solve the bug...
I also have problems with my vibrator. It doesn't react to short vibrations (that much I can make out of it).
sherlock.holmes said:
I'm glad to hear it worked for you. My pedometer comes and goes... Not reliable unfortunately. btw how can I check my ROM region? Got the October patch, It doesn't solve the bug...
I also have problems with my vibrator. It doesn't react to short vibrations (that much I can make out of it).
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Click to collapse
Well I seem to have the global version. MIXM
I hope they get problems solved fast.
If anybody else with the device is reading this post, can you please check your sensors with an appropriate app and see if yours is also malfunctioning randomly?
I had this problem, but I just restarted the device and everything came back normal
braulio_holtz said:
I had this problem, but I just restarted the device and everything came back normal
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Click to collapse
Yes! It goes away with restarting (and sometimes doesn't!!!)
But it's just a temporary fix, in matter of hours, you r back to the square one.
sherlock.holmes said:
I'm glad to hear it worked for you. My pedometer comes and goes... Not reliable unfortunately. btw how can I check my ROM region? Got the October patch, It doesn't solve the bug...
I also have problems with my vibrator. It doesn't react to short vibrations (that much I can make out of it).
Click to expand...
Click to collapse
Go to Accessibility settings and turn on Touch Vibration. Keeping it off also hinders the in call volume function. Hope it helps
Arkapravoarka said:
Go to Accessibility settings and turn on Touch Vibration. Keeping it off also hinders the in call volume function. Hope it helps
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Click to collapse
Well yeah, it did work actually. But the thing is, I don't like to have the touch vibrations on always, I just want it to work with G-board and some other apps that use short vibrations as a feedback...
It's like the touch vibrations setting, controls everything lol.
It's definitely a bug they have to get fixed.
So it turns out the sensor problem that I reported is being caused by the G-cam port I had installed. The solution is to close the app (in the multitasking menu !?) Whenever you are done using it.
Flash the stock rom again and your problem will be solved for sure, also faced the same issue.
I have same issue and flash stock rom but still not working how can i fix it ?
I also have a problem with compass apps. north and south are correct shown, west and east are not correct.
Stefan_1 said:
I also have a problem with compass apps. north and south are correct shown, west and east are not correct.
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Click to collapse
I use this solution and it worked.
https://forum.xda-developers.com/showpost.php?p=82161897&postcount=4
My Mi A3 has just got an system update of android 10. Just after that, my camera isn't working. Please help me out of this problem.
Chaitanya123 said:
My Mi A3 has just got an system update of android 10. Just after that, my camera isn't working. Please help me out of this problem.
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Click to collapse
Did you try wiping data and cache for camera app?