Volume Keys Stops Video playback - Xperia Z2 Q&A, Help & Troubleshooting

Hi guys,
I had this problem with my z1 which was hard bricked. But I have this now on my z2 and it drives me crazy.
Whenever I try to volume down when I watch a video or playing a game or on many apks, it stops the video. It's obviously caused by an apk but I don't know which one. I'm in safe mode now. I played a video on YouTube apk and the problem is gone. I factory resetted my phone two days ago. I'm on 5.1.1.
Do you have any idea what the issue could be?

New update on problem:
I thought it was about the hardware keys. No it's not. I installed notification volume control bar on my z2. Same problem keeps happening. I'm pretty sure it's a software related. Probably one coming with 3rd party. Everything is smooth in safe mode. I don't know which one causes it and I have no idea how to find it.

It's for sure software, as I never had this problem. Try freezing all apps that you think may do this (or maybe even all apps) and after checking if it's fine defreeze few apps every time and repeat this procedure. It takes some time, but it will help you find the app that is responsible for that.
PS. Don't forget to manually launch the apps after defreezing them.

mr.loverlover said:
It's for sure software, as I never had this problem. Try freezing all apps that you think may do this (or maybe even all apps) and after checking if it's fine defreeze few apps every time and repeat this procedure. It takes some time, but it will help you find the app that is responsible for that.
PS. Don't forget to manually launch the apps after defreezing them.
Click to expand...
Click to collapse
I uninstalled a few media playing apps today. Then I restarted the phone. So far so good. ES Explorer, MX Player are the ones uninstalled.

Mx player doesn't cause this problem for me.
Sent from Xperia Z2
Luckily not from an iPhone = Yesterdays technology at tomorrows prices

Then it should be ES Explorer. I haven't reinstalled either of them. I missed the peace of mind while playing media and games

Related

Music just keeps stoping

Hi guys
Getting fed up every time I try to play my music it keeps stopping and I have to keep restarting the music.
I do not have my phone rooted at all.
Does anyone know why it's happening.
Thanks for any help guys
Sent from my GT-I9300
I have this problem as well, I figured it was because all my music was on a Class 2 SD card and the player would stop if the next file didn't load quick enough.
It only plays so much of the song then stops.
But I installed TSF launcher and played the music with no problems at all hmmmmm.
So what's going on?
Sent from my GT-I9300
yes i've experienced that random stop in previous XXALEF.
and no it's not because of the microsd card because i have a class 6 not class 2 as mentioned here. and i've used this microsd full of mp3s in my previous phones.
never experienced it again on XXALF6.
I'm on XXALF2
like I said my phone is not rooted at all.
Sent from my GT-I9300
Did you try a different music player?
Not yet will give it a try
Sent from my GT-I9300
Likely you are experiencing this due to low RAM. If you installed a new launcher and it works fine then the Touchwiz launcher probably uses a lot of RAM causing music to stop.
Sent from my GT-I9300 using Tapatalk 2
That just can't be... Proof is here:
http://lmgtfy.com/?q=http://www.youtube.com/watch?v=F3-spIQXr7E&feature=related
I've only ever had this in the past using faulty headphones. Maybe not related to your issue though but never know.
Sent from my GT-I9300 using xda premium
Given up using my phone for music because of this, all music players gave me issues whilst browsing, just listen to the radio now. Crap. I'd try a reboot though, helped me shirt term.
You can always try on another rom (with more RAM free). Or try other headphones just in case
I have had this on a few occasions with the default player .What i discovered was a message flashed up (not persistent notification so probably missed it before) saying no track exists or track not found. Cant recall exactly the message but looking into it realised some tracks were in different formats so basically player couldn't read them so instead of moving to next shuffled track player just stops.
Other thing is some of my music files are in bit of a mess due to importing to SD cards ,phones etc using various apps and methods few wav Flac aac in the mix to.
So just an idea to check your music files with a file manger see everything is in order and which formats though i think default player is meant to play most formats.
Personally i mostly use Poweramp have for few years on devices, like the default player but cant scrobble and prefer widget with no background
I'd say this is a problem with the software. I have had this problem as well. Samsung will need to look into this for sure. If my music gets interrupted at all, i have to kill the process and start it again. I'm not sure if the problem lies in communication between BT, aux jack or what.
Maybe its due to the motion control..Go to settings>Motion>Go to "Turn over to mute/pause" option> Turn it off> Might solve the problem, Not sure!:silly:
Also try turning off "Palm touch to mute/pause" option in "Settings>Motion" itself
bondx99 said:
Maybe its due to the motion control..Go to settings>Motion>Go to "Turn over to mute/pause" option> Turn it off> Might solve the problem, Not sure!:silly:
Also try turning off "Palm touch to mute/pause" option in "Settings>Motion" itself
Click to expand...
Click to collapse
Well tried what you said and it works think Samsung needs to get a fix out for it then.
Thanks for the help guys
Sent from my GT-I9300
bondx99 said:
Maybe its due to the motion control..Go to settings>Motion>Go to "Turn over to mute/pause" option> Turn it off> Might solve the problem, Not sure!:silly:
Also try turning off "Palm touch to mute/pause" option in "Settings>Motion" itself
Click to expand...
Click to collapse
Interesting, think you maybe on to something with that palm touch thing, after all I've taken loads of screenshots in my pocket..
After upgrading my phone to ZSALF1 (hong kong bought), this seems to have fixed the problem with the music starting.
Incidentally, I also turned off the motion to capture the screen as I also had taken screenshots in my pocket. Annoying.
Cheers

Play Videos on Youtube

Hello guys,
Maybe someone got the same issue like me.
I want to Play Videos from YouTube, yes it works at first start, can Play 4-5 Videos before the Play issue stops my current track.
Then a small text is written: We found a Problem, so we cant Play that Video. that appears everytime with 2nd app start and goes until i reinstall the app. This bug Comes with 5.1.1 or 5.0.2. I still don't know if i can fix that, or something is just not clear.
Hope anyone can give more Information.
Yeah. That's a classical problem of lollipop. Until now we have to reboot the device to make it work back again.
Sent from Xperia Z2
Luckily not from an iPhone = Yesterdays technology at tomorrows prices
same problem
Hello
I have the same problem, uninstall first youtube but the problem persisted, only now restarting can continue watching videos
saludos
I've had this problem since 5.0.2 and it's really annoying.. Does anyone NOT have this problem? Or is this only because of some specific device issue or some other reason..
Sent from my D6503 using Tapatalk
My problem has gone, it just worked now, i dont know why.

Music and video problems with LG G Stylo (Boost)

I've been having a problem since I got my LG G Stylo from Boost. When watching videos and listening to music using any app capable of doing so, the video or music will pause itself randomly and after a bit it will start playing again or it will play after I manually un-pause it. I'm not sure what's causing it. I know some newer and more expensive phones have features that will pause video if the phone detects that you aren't looking at it but these features usually apply to video, not music and even at that my phone doesn't seem to have that feature as I cannot locate a setting control for it. This happens in any app that can play video including videos played in Chrome and it happens in any app that is capable of music playback, which the only two I have are the native music app and Google Play Music. I've read on the internet that it could be caused by another app on my phone but I don't have any apps capable of doing this. I've also read that this can happen when switching networks but my phone is on WiFi most of the time and only switches to 4G when leaving the house which isn't that often. I don't see any reason why this would be happening. I've never had this problem with any other phone and I don't really have any apps on this phone that I didn't have on my last phone. Note that this is my first phone running Lollipop (5.1.1) and I'm starting to think that Android itself is the culprit but I'm not sure. I recently rooted my phone but the problem existed before that and I had the phone for over a month before I attempted root. This is really annoying and I'd like to be able to fix it so anything helps, thanks.
yeah
Resolved the issue. It was Telegram 3.5.1 that caused the problem. I'm on 3.6.1 Now and the issue has gone.
Sent from my LGLS770 using Tapatalk

Default video player "lagging" problem

Hello there.
I just bought the OPX and it's a great device (except for the camera, of course)
But I have this weird video player problem.
videos are lagging and stuttering everywhere! twitter, youtube, browser, anywhere! except if I used an external player like (mx player) it goes kinda smooth.
I tried to disable nuplayer (or enable it, I don't remember but I changed the default state ) and got to nowhere. Same thing.
I've came across some webpages of people having a similar problem, yet no one have offered a proper solution.
I'm on the latest OTA oxygen update, just bought my phone 3 days ago so I didn't even have time to mess around
really looking to fix this problem ASAP because it's annoying, VERY annoying.
May be reset will work out!
Do a factory reset, or replace the device to a new one!
I guess I would do a reset when I'm totally out of ideas.
any sugs?
AbdullahF2 said:
I guess I would do a reset when I'm totally out of ideas.
any sugs?
Click to expand...
Click to collapse
Try Awesome Player in developer options
Blu-spark kernel really improve the experience with the OPX. But I still have this problem sometimes.
I noticed that it's not on all vids on the youtube app for ex. It should be related to the video format (of course, worse on 1080p) & codecs/encoding properties (VBR ou CBR) or the servers the video is on. My data speed transfer is not the issue on that.
Tried awesome player, nothing changed.
---
so what do you suggest beside changing the kernel?

Android Auto compatibility?

Has someone with a Mate 10 tried to run Android Auto? I'm still rocking a Mate 8, still a very good phone but with one major annoyance : not working with Android Auto. Very eager to find out if this issue has been resolved.
Sent from my [device_name] using XDA-Developers Legacy app
ALP-L29(C636) working fine with my Sony XAV100 headunit.
snachez said:
ALP-L29(C636) working fine with my Sony XAV100 headunit.
Click to expand...
Click to collapse
Thanks!
Sent from my HUAWEI NXT-L29 using XDA-Developers Legacy app
WDawn said:
Thanks!
Sent from my HUAWEI NXT-L29 using XDA-Developers Legacy app
Click to expand...
Click to collapse
Actually..... was fine yesterday but I have had a few weird issues today (have only had the device 72hrs)
- Lost music playback during a drive this morning.. can still hear nav instructions and phone calls etc, just silence during what appears to be playing music.
- The map screen has shrunk.. its like a totally different dpi to the other screens and appears fairly high res. Good because of the extra screen estate, but is now difficult to read text.
I'm going to try again tomorrow and will reset the head-unit and reinstall AA if it continues.
There is also a fair bit of complaints going on at the google product forums so maybe Oreo still needs some bugs worked out ?
snachez said:
Actually..... was fine yesterday but I have had a few weird issues today (have only had the device 72hrs)
- Lost music playback during a drive this morning.. can still hear nav instructions and phone calls etc, just silence during what appears to be playing music.
- The map screen has shrunk.. its like a totally different dpi to the other screens and appears fairly high res. Good because of the extra screen estate, but is now difficult to read text.
I'm going to try again tomorrow and will reset the head-unit and reinstall AA if it continues.
There is also a fair bit of complaints going on at the google product forums so maybe Oreo still needs some bugs worked out ?
Click to expand...
Click to collapse
Thanks for the heads up. Would be interested to hear if you got it working again.
Sent from my HUAWEI NXT-L29 using XDA-Developers Legacy app
WDawn said:
Thanks for the heads up. Would be interested to hear if you got it working again.
Sent from my HUAWEI NXT-L29 using XDA-Developers Legacy app
Click to expand...
Click to collapse
It's strange. Sony XAV AX-100 & Mate 10 ALP-L29 .115
I find if I'm connected to the headunit first via BT and streaming music, it is fine. GPS directions and calls etc work as expected.
If I plug in via USB and let Android Auto takeover the headunit, it will continue only playing the one currently playing song, and the all other music is unable to play. I still get audio for directions & calls though.
What I think is happening, is Android Auto is trying to play music via USB connection and disables the "media" part of the BT paring.
For whatever reason, Google Play music doesn't come through via USB.
After a bit of research it appears this is a widespread problem with multiple devices after a recent AA & Google Play music update.. so I'm hesitant to blame Huawei here.
My current workaround is simply to use Android Auto on the phone and paired via BT for audio, rather than plugged in via USB.
Very very annoying, and hopefully fixed soon. Google seem to be dropping the ball A LOT lately
Very strange indeed...hope these bugs get ironed out soon. One of the main reasons to upgrade is to have AA working on my head unit so I guess I'll just wait until this works like it should.
Sent from my HUAWEI NXT-L29 using XDA-Developers Legacy app
Just a quick fyi.. I have cancelled my Google Play Music and switched over to Spotify instead, which is working great and I have no other issues while plugged in via USB
I still get the higher dpi on the maps screen, and am finding it's actually preferable now I've used it for a few days.
Another small fyi for those experiencing issues, after a whole bunch of testing it appears the 'Smart Display" resolution setting is casusing the Nav Maps screen to be distorted, and the On-Call Phone screen to be hidden.
Locking resolution to HD / 720 will allow Maps and Phone screens to function as expected.
Still haven't figured out the GPM no-audio bug even after yesterdays playstore update.
I'm having issues on my mate 8 NXT-AL10.
Navigating - Works on fresh install of Android Auto, but then with Waze installed, next time I get in the car and go to navigation the system freezes, goes black, and then returns to the home screen. This has gone on far too long, and this is also my 2nd and last Huawei phone. Unimpressed.
Music/Audio - Every app I go on within android auto (on my head unit) is giving the "Google play music doesn't seem to be working right now" or insert other app name. It's mightily frustrating.
I've found workarounds for both but they're by no means fullproof.
1) Using Nova Launcher seems to keep Waze working for longer without having to reinstall the android auto app.
2) Apparently clearing the cache of your apps can help solve the audio issues, as well as restarting Bluetooth.
Google/Huawei really need to get their act together on this. It's really frustrating to spend so much money on a phone and a new car only to find out the systems you bought them for don't work.
---------- Post added at 01:05 AM ---------- Previous post was at 12:58 AM ----------
Oh, and also, when typing - for inserting a destination into a navigation app on Huawei, I've found there's no space-bar.
The only workaround so far I've found is type it natively on app in phone, save the destination as a favourite, and access it on android auto from the favourites list. Again, small, but painful.
You going to hate android auto belive me.
snachez said:
Another small fyi for those experiencing issues, after a whole bunch of testing it appears the 'Smart Display" resolution setting is casusing the Nav Maps screen to be distorted, and the On-Call Phone screen to be hidden.
Locking resolution to HD / 720 will allow Maps and Phone screens to function as expected.
Still haven't figured out the GPM no-audio bug even after yesterdays playstore update.
Click to expand...
Click to collapse
I upgrade my Oneplus 3 to Mate 10 and having the same Google Map resolution too high problem.
I turn off Smart Display and lock the resolution to HD (720p) as instructed from this post, the navigation of android auto back to normal but the quality of the screen of the Mate 10 itself look like a budget phone.
I will try to update the firmware of my SONY XAV-AX100 if it would help.
Oh great. I really wish i found this thread before pulling the trigger on a Sony XAV-AX100 I expect it to arrive sometime next week but it wont be installed in my car until the new year sometime. Nonetheless, I will try some basic tests with Android Auto and report my findings. These tests won't involve sound though. No speakers laying around to connect to the headunit. I have a Mate 10 Pro, firmware 8.0.0.125
Updating the firmware of the XAV-AX100 unit does not help. I think it is the problem of Huawei Firmware. I hope they can fix the problem soon.
I just bought my Mate 10 last week. Finally got a chance to use AA, and after reading all the helpful information from this thread, I changed my phone resolution down to HD (low). I have a brand new car and brand new expensive flagship phone, and now you are telling me Huawei doesn't work well with AA. I really dont want to use an expensive phone with HD low resolution. Is there a way to let Huawai fix it?
I was also wondering if we could update the firmware of the screen of our car? I have a 2016 honda accord ex-L...
eric3ho said:
I just bought my Mate 10 last week. Finally got a chance to use AA, and after reading all the helpful information from this thread, I changed my phone resolution down to HD (low). I have a brand new car and brand new expensive flagship phone, and now you are telling me Huawei doesn't work well with AA. I really dont want to use an expensive phone with HD low resolution. Is there a way to let Huawai fix it?
I was also wondering if we could update the firmware of the screen of our car? I have a 2016 honda accord ex-L...
Click to expand...
Click to collapse
I think we have to wait for the firmware update of the phone instead of the firmware of head unit. I am current running 8.0.0.119(C636) (which have the AA bugs) and hope that the new 8.0.0.128(C636) I found in Firmware Finder will have the problem fixed. However, the new firmware is not authorise to install on my mate 10 yet.
snachez said:
- Lost music playback during a drive this morning.. can still hear nav instructions and phone calls etc, just silence during what appears to be playing music.
Click to expand...
Click to collapse
snachez said:
It's strange. Sony XAV AX-100 & Mate 10 ALP-L29 .115
I find if I'm connected to the headunit first via BT and streaming music, it is fine. GPS directions and calls etc work as expected.
If I plug in via USB and let Android Auto takeover the headunit, it will continue only playing the one currently playing song, and the all other music is unable to play. I still get audio for directions & calls though.
What I think is happening, is Android Auto is trying to play music via USB connection and disables the "media" part of the BT paring.
For whatever reason, Google Play music doesn't come through via USB.
After a bit of research it appears this is a widespread problem with multiple devices after a recent AA & Google Play music update.. so I'm hesitant to blame Huawei here.
My current workaround is simply to use Android Auto on the phone and paired via BT for audio, rather than plugged in via USB.
Very very annoying, and hopefully fixed soon. Google seem to be dropping the ball A LOT lately
Click to expand...
Click to collapse
Sorry for bringing this topic again, but these are exactly my problem and exactly my thoughts.
I have a Mate 9 Pro with Oreo beta and even when I don't have problems with maps or screen, I can only hear 1 song and then the audio stops working, and even when I unplugged the phone, the device remains with no audio at all until I reboot the device.
I tried to test with a P10 Lite, but the car is not even recognizing it.
I will try today with an Android Stock device to see if I get better results.
:fingers-crossed:
snachez said:
Just a quick fyi.. I have cancelled my Google Play Music and switched over to Spotify instead, which is working great and I have no other issues while plugged in via USB
I still get the higher dpi on the maps screen, and am finding it's actually preferable now I've used it for a few days.
Click to expand...
Click to collapse
Do you get correct resolution on your car screen with AA? I can get correct resolution by using HD 1280 x 720 only, which is low resolution.
I tried to use Quick Shortcut Maker to create a shortcut so everytime I need to use GPS, I will toggle it on. However, Quick Shortcut Maker doesn't work on my Mate 10, and I dont' see any new shortcut created on my home screen.
I tried Nova Launcher, again, no hope. Nova Launcher tells me "Permission Denial" when I created the shortcut for "Screen Resolution". Also, after insatlled Nova, my Torch (flashlight) no longer working anymore.
I am thinking to return this crappy mate 10, it's not worth it to spend so much time to do research on all these bugs for Huawei software engineer....
hamz22 said:
I will try some basic tests with Android Auto and report my findings. I have a Mate 10 Pro, firmware 8.0.0.125
Click to expand...
Click to collapse
Ok. I have received the Sony head unit and had it installed on friday night and...........
I am having similar experiences to Snachez with some exceptions.
No sound in Google Play Music. Which I am very pissed off with. Sure, I could cancel Google Music, but I have a family account with multiple users. So that's not really an option. I have no choice but to take up a Spotify subscription as well as GPM. I truly believe this is an issue with the GPM app or AA and is not Huawei's fault. Goddamn you Google. (EDIT: Just scored 3 months of Spotify for $0.99. If Google can get there **** sorted by the end of March with the Music app, it won't be so bad)
Maps are fine. don't matter what resolution i run the phone at. Sadly this is probably the only part of AA that has worked as expected.
Phone call information does not display on my headunit. at all. I have a dialer / contacts info but that's it. It doesn't matter if i switch the phone between 720 or 1080p. phone call info does NOT come up on the headunit. Do i have to reboot the phone between resolution switches? Because I didn't try that.
rjan22 said:
You going to hate android auto belive me.
Click to expand...
Click to collapse
Saying I hate it would be a bit strong. More unimpressed than anything else. Unless I need to use Google Maps, or charge my phone. This headunit is going to spend more time in BT Audio mode than AA
I have got phone functionality (call info, etc) to work in AA. But to do so I have to force close the Huawei dialler each and every single time before connecting the phone to the headunit.
[email protected] me, what an absolute pain in the arse. How did Google and/or Huawei not notice this???
On the upside though, it works when the phone's resolution is set to 1080p. what a relief because changing it to 720p everytime i want to use AA would just suck.
To all the folks that say phone / maps doin't work properly in 1080p. have you tried enabling Developer Options in AA and experimenting with some of the settings?

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