Android mail issues - Android Q&A, Help & Troubleshooting

I am curious if anyone has any insight about an issue that I am running into with an employee of the company I work for.
He is running A samsung galaxy s6 edge on 5.1.1 and using IBM Verse linked to a lotus notes account we have for our in house email.
He is having an issue when actually clicking on the link in verse; normally it is supposed to open up a "mail to" prompt for these particular links, ones we use for approving invoices, but thats not happening. Instead it opens up a box asking him if he wants to open the desired link in chrome of the default internet browser the phone came with.
This exact deal was tested on a samsung device running 5.0 without any issues and it did what we had wanted it to do.
Does anyone have any insight on weather the update from 5.0 to 5.1.1 would have disabled the "mail to" ability for HTTP and only allowed for those requests over HTTPS.
I understand if this is confusing, but any help would be awesome and if you need more info just let me know.
Thanks

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Related

Trillian Open Beta

Looks like the new Trillian IM client is now available and is open beta. It has a expiration date until the end of the beta. Wanted to give you guys a heads up if anybody else was interested in this multi-IM client.
Download: http://www.trillian.im/get/android/
Learn More: http://www.trillian.im/learn/tour-android.html
It's about time. By far the best messenger now, even in beta. Thanks for sharing... the jerks didnt bother to email me about it even though I subscribed to updates..
nick_karstedt said:
It's about time. By far the best messenger now, even in beta. Thanks for sharing... the jerks didnt bother to email me about it even though I subscribed to updates..
Click to expand...
Click to collapse
I tried it, it is not very good. I prefer ebuddy or IM+
On the contrary, it's a very solid app. Then again, I am unsure of your expectations for this app.
I love the app unfortunately after opening and having one conversation it refused to open any new conversations.
Thanks for the heads up. I always loved trillian on my pc.
I find it frustrating that this app doesn't tell me why aol won't sign in. is it my password, is it the network, wtf? Doesn't even give me a sign in failed alert. Im+ is the same way. It's been a while since I used im where I'm not auto-signed in and figuring out all my passwords is gonna take some work. Clearly these apps are not gonna make it easy.
Yeah. I had a really weird problem that it didn't log in, i had to close it THEN when I finally got in.. I couldn't even send a IM to anybody, and when I logged onto another s/n attempting to message myself, it never went thru unless I signed out and resigned back in.
The interface does look pretty nice though, definitely needs some working but this is a Beta so i didn't have expectations that it would be bug-free. Most definitely going to give Trillian another go when the next beta build is released.
One of the big perks with using Trillian for Android is it's integration with the desktop client. When you change something on your computer (add a friend, change a name, change a user group, etc.) it is automatically updated on the Android client. Also, they are adding synchronized logging to an upcoming build. That means the conversations you have while you are mobile will be transferred to the desktop client and all versions (Windows, Mac, iPhone, Blackberry, Android) will live in harmony without having your logs scattered all over the place.
The bigger bugs like connection issues, message sending issues and crashes will be hammered out pretty quickly so it should be much more stable in the very near future. If you do experience a crash you should be given the opportunity to send a log to the developers (please use it!). If you have a stomach for Bugzilla you can report the bugs and feature requests directly:
http://bugs.ceruleanstudios.com/
Login: beta
Pass: beta
On a side note... The Voice To Text option in conjunction with Trillian is pretty awesome. I was amazed at how fast and accurate Android's VTT is. It was even accurate while driving on the highway with a lot of background noise.

[Q] Re:Cisco anyconnect VPN

Hey all,
A question for all you lucky buggers who have one already, but does the SGS2 have the cisco anyconnect on board already?
This is probably the phone I'll be getting - its just sounds amazing, but the cisco thing would be icing on the cake.
Also if its already there - how is it working?
thanks
bump.....
surely someone has tried it?
Apologies if this is a double post - but I recieved my galaxy s2 from expansys yesterday (so UK spec unlocked) and it had no cisco clients installed
So it looks like they may well be released later
I wondering the same, where is it? Also looked everywhere on the internet. If it´s going to be released later, shouldn´t samsung say something?
Hoping to make Android more attractive to security-minded CIOs, Samsung has added encryption and integrated Cisco's AnyConnect VPN client on its latest smartphone, the Galaxy S II, it said at the Mobile World Congress.
http://www.computerworlduk.com/news...samsung-galaxy-s-ii-boosts-business-features/
Click to expand...
Click to collapse
Other than S2, Tab 10.1 also....
http://www.greatereader.org/?p=20535
However it should be SSL VPN client instead of a IPSec VPN client.
Has anyone tried configuring this or does this feature even exist yet? It would be nice to import a .pcf file.
My collegue currently have an Galaxy S II.
The Cisco Anyconnect client (SSL VPN based client) seems not to be in the phone.
This even if Samsung is saying that on various advertisements.
We have looked everywhere and can't find it.
And Samsung support have no good answer either yet.
So far anyconnect client is not found in the Samsung Galaxy S II.
Anyone with any other information ?
Version
Android 2.3.3 (Samsung release I9100XXKDJ)
cisco anyconnect client on the galaxy s2
I too have tried to get the built in (supposedly cisco anyconnect) client to work.
To be the ssl client that is used by the iphone and ipad then it needs
to be the cisco anyconnect secure mobility client, which I am pretty certain
it is not.
None of the four types of vpn connections that you can configure are correct.
They all seem to be using ipsec.
I have asked Samsung to clarify this and have not had a response.
Once the case...
I've logged a call with Samsung UK and asked them where the famous Cisco AnyConnect VPN client is, and also requested more details of the on device Engryption.
They don't seem to know either but they are going to look into it and (hopefully) get back to me. Will report back.
chard101 said:
I've logged a call with Samsung UK and asked them where the famous Cisco AnyConnect VPN client is, and also requested more details of the on device Engryption.
They don't seem to know either but they are going to look into it and (hopefully) get back to me. Will report back.
Click to expand...
Click to collapse
I am looking forward to that answer. BTW I am fine with the built in client if it works with my university VPN...
The question is, is it possible to make sure, that ALL TRAFFIC goes through the VPN tunnel?
smfbradshaw said:
I too have tried to get the built in (supposedly cisco anyconnect) client to work.
To be the ssl client that is used by the iphone and ipad then it needs
to be the cisco anyconnect secure mobility client, which I am pretty certain
it is not.
None of the four types of vpn connections that you can configure are correct.
They all seem to be using ipsec.
I have asked Samsung to clarify this and have not had a response.
Click to expand...
Click to collapse
Do any of the IPSEC connections include the ability for group authentication?
chard101 said:
I've logged a call with Samsung UK and asked them where the famous Cisco AnyConnect VPN client is, and also requested more details of the on device Engryption.
They don't seem to know either but they are going to look into it and (hopefully) get back to me. Will report back.
Click to expand...
Click to collapse
Any answer from Samy yet? I am also looking for it. It was even one of the number one reasons i bought that phone...
mbienz said:
Any answer from Samy yet? I am also looking for it. It was even one of the number one reasons i bought that phone...
Click to expand...
Click to collapse
Samsung responded to our case (in Sweden) that anyconnect client will be available throu an app in Samsung market during the summer.
Sent from my HTC Vision using Tapatalk
Fifth attempt to get Samsung to answer
So far Samsung have answered my first four attempts to find out about
the Cisco anyconnect client in the SGs2 I9100 wrongly.
They are just pointing me at the standard ipsec clients in settings/wireless and network/Vpn settings.
Below is my latest attempt to get them to understand the question ...
Dear sirs.
After numerous attempts from me to get you to anwer the question you are
still
misunderstanding what I am saying.
I would like to know where the cisco anyconnect vpn client is on the
Galaxy S2 (GT-I9100)
See your Web page ...
(I am unable to paste the external link here due to not enough postings yet)
The third paragraph from the end states the following ...
VPN (Virtual Private Network)
The Samsung GALAXY S II has adopted Cisco’s AnyConnect to provide
reliable and easy-to-deploy encrypted network connectivity by delivering
persistent corporate access for users on the go. Whether providing
access to business email, a virtual desktop session, or other Android
applications, it enables business-critical application connectivity.
The Cisco anyconnect client is not on the phone !!!
Please let me know where to get it from !
Regards.
I will post their response when I have it, although I don't expect it
to answer the question since their first four attempts didn't.
We will see ...
Samsungs response
Thank you for contacting Samsung and I have pleasure in providing the
following assistance.
Regarding your case, kindly note we sincerely apologize for any
inconvenience, caused by the replies in the previous correspondences.
Please inform him that the Cisco VPN Client is not a built in feature on
the phone.
Although the phone supports Cisco but you will not find it built into
the phone. In this case, you will need to contact the server that you’re
trying to connect to, for the VPN settings as we don’t have them.
We sincerely apologize for any inconvenience.
If you require any further assistance, please contact Samsung again and
we will be more than happy to help.
Kind regards,
----------------------------------
As I was expecting.
Totally useless ...............
Don't worry, it's (apparently) coming
OK, so after two weeks of pain repeatedly calling Samsung tech support I was finally given the secret number for their UK head office, just to get me off their backs! HA!
I was told that these missing features are indeed scheduled for a future firmware release. They are going to try and find someone for me to talk to (apparently in Sales) who knows when these are scheduled to land.
Looks like being a persistent pain in the @$$ has started to pay off.
Will let you know more if I hear back from them.
Hope they will respond soon, need this VPN for work.....
It's available !
I have just discovered that it is now available from Android Market.
Just go to Android market and search for anyconnect and download.
I have tested it and it works fine.
I now have an anyconnect connection into work.
Yes.... seems like it's released
http://www.cisco.com/en/US/docs/sec...onnect24/android-user/guide/android-acug.html
Works nicely also on a rooted HTC DesireZ running an older Virtuous 0.9.0 release.
With OTP signon!!!!
Finally

[Q] New Yorker Galaxy Tab Edition

Hi all,
The New Yorker magazine has a Galaxy Tab edition of their app and I was wondering if there's ANY way to get this app for an Android phone. Surely there must be an .apk somewhere?
Any help would be awesome. Thanks!
I'd been looking for the APK, too. I found it last night and installed it on my ViewSonic G Tab (w/Vegan Gingerbread) and after a bunch of application errors, finally got it to work. I loaded the onto my Droid 3, but haven't gotten it to work.
It is a laborious processes with multiple downloads and registrations.
Go to www'nextissue'com/instruction'html# (replace ' with . - I'm not permitted to post outside links yet) At the bottom of the instruction page is a "Try downloading again" link that will start the download of the Next Issue (NI) apk.
Once you get the Next Issue app installed, you'll have to create an NI account.
With that installed go to the NI Store inside the app and click on The New Yorker (TNY) sample issue. In the new window, select the "Digital Upgrade" button.
You'll then have to enter your subscription information from your TNY mailing label. Once that is verified by NI, you'll be prompted to download the TNY/NI app.
After the TNY/NI app is installed you may have to input your NI login information again.
Then, the TNY issue has to be downloaded on to your device via the TNY/NI app.
When the download is done, you should be able to enjoy TNY on your phone/tablet.
Hope that helps.
Ok, so essentially, I'll still need a digital subscription. I wish there was a way to know it would work with my mytouch4g before paying for a whole year subscription.
there are sample issues to download and preview, though you may have to enter credit card info for the sample -- says you won't be charged if you cancel w/in 30 days.
try to download the apps, of you get that far and everything is working, then the magazines will probably work.
It seems like some print/mail subscriptions include the free digital subscription and others are additional $. I have print subscriptions for New Yorker, People and Esquire. After I entered my subscription numbers, only Esquire asked for payment info.
The New Yorker is working well on my tablet. The site says it's "optimized" for the Samsung Galaxy and Moto Xoom. People had a video that wouldn't play inside one of the articles so it may be that some features won't work on "non-optimized" devices.
Well, what I'm hoping for is to be able to pay to read it on my mytouch 4g and on my CM7 Nook color.
Does anyone have the apk for this? I tried to install TNY on my xoom using the NI Store and couldn't find the app listed. Their support folks then told me that it has only been released for the lower resolution devices so far.

[Q] [HELP] Google Apps Device Policy Work Around?

Hey everyone,
This one really has me stumped. My work is finally moving it's email from Exchange to Google Apps for Business, and for many reasons at first I couldn't be happier. I signed on as an early adopter and have now realized I've hit a huge snag. I can no longer get email notifications on my device without basically giving my employer nearly full control of my personal device. They are requiring the Google Apps Device Policy and forcing a 6 character password to unlock my device, encryption, and permission to remote wipe, among other things. I just really don't feel comfortable giving them that kind of control over my personal device but I do need immediate access to my email to stay on top of things since I'm out in the field way more often than I get a chance to sit in an office. The mobile Gmail site works well enough, but not as well as IMAP support with push notifications would. When we were on Outlook, their policy was essentially similar in that you couldn't bring your own device, but I was able to find a nice app called Outlook Web Mail for Outlook OWA Web Mail which essentially logs into the webmail site and was able to present it in a mobile format and even offer notifications.
I guess what I'm looking for at this point is something similar. I'm hoping someone can suggest an app that, as far as the server is concerned, is just checking the mail from the mobile website but is presenting it to me in an app that is able to give me notifications, even if it's on an interval and not push. Does anyone know if such an app exists for Google Apps for Business accounts or is even possible?
If not, then I guess the next thing I would be looking for is a hackier workaround that can convince the server that I'm abiding by all the rules and still allow me to do whatever I want with my device. I realize this is riskier as far as getting me into trouble but I am rooted and familiar with flashing, Xposed Modules and whatnot (I was surprised my device was even approved with my root status and custom rom).
So sorry for the dissertation but I wanted to lay the whole situation out. I found other threads about GADP but they were more talking about device compatibility rather than a workaround/bypass for it. Anyone gone through something similar at their job? Any help would be greatly appreciated. Worse come to worse, the mobile site isn't the worst thing in the world considering that Outlook mess we came from. Thanks in advance.
My device:
Retail Verizon Note 3 rooted with SafeStrap running the latest Eclipse ROM
anyone?
Well is there any way to receive notifications from the mobile site? I think I recall a few years back when Google pulled sync support for iOS that some iPhone users had to do some shenanigans like this without push support and people used apps that were essentially browsers to check mail and provide notifications. Is there anything similar on Android? Or does it not exist since it's a niche concept? I just have a hard time believing I'm the only person with this problem.
If you want to just access emails, calendar, etc., try Touchdown. https://play.google.com/store/apps/details?id=com.nitrodesk.droid20.nitroid&hl=en
You will not use the gmail or google contacts/calendar app though.
Blis said:
If you want to just access emails, calendar, etc., try Touchdown. https://play.google.com/store/apps/details?id=com.nitrodesk.droid20.nitroid&hl=en
You will not use the gmail or google contacts/calendar app though.
Click to expand...
Click to collapse
That's for the reply. I'll give that a go. I've actually rigged it up so I still get notifications at this point through filters and auto forwards to my personal account. But something more native would be a lot better. Thanks again.
No further information on this thread?
I'm in the same situation with my company making the switch to google apps. They are enforcing encryption and non root'd phone. I have found that I can use IMAP to get my email, but my calendar is not found.
I have looked into just circumventing the checks....the only encryption solution i've found is some twrp/titanium back up so that you can at least easily recover systems after u've already been encrypted (not exactly a great solution).
As for the root access, ,the only solution i've found is with rootcloak (im not even sure if either of these solutions would actually work. I'm very much interested in a real solution.
Rootcloack didn't work for me, but that was 8 months ago. Try Touchdown, it's free for 30 days.
Try bluemail.
nomaanym said:
Try bluemail.
Click to expand...
Click to collapse
No luck for me. I appreciate the recommendation. I thought it was going to work when it went through my job's secure portal for setup but not such luck.
I'm looking for a way to do this as well.
I'm in a very similar situation and looking for the same workaround. Currently I'm able to use Edison Software's "Email" app to log in my corporate email account, but without the ability to receive notifications... which is a step better to endure the horrible mobile UI on gmail's website, but still would be better to have push notifications
Have you found any good alternative for gmail/hangouts/sheets without having to install "device policy"??
B1gC72 said:
Hey everyone,
This one really has me stumped. My work is finally moving it's email from Exchange to Google Apps for Business, and for many reasons at first I couldn't be happier. I signed on as an early adopter and have now realized I've hit a huge snag. I can no longer get email notifications on my device without basically giving my employer nearly full control of my personal device. They are requiring the Google Apps Device Policy and forcing a 6 character password to unlock my device, encryption, and permission to remote wipe, among other things. I just really don't feel comfortable giving them that kind of control over my personal device but I do need immediate access to my email to stay on top of things since I'm out in the field way more often than I get a chance to sit in an office. The mobile Gmail site works well enough, but not as well as IMAP support with push notifications would. When we were on Outlook, their policy was essentially similar in that you couldn't bring your own device, but I was able to find a nice app called Outlook Web Mail for Outlook OWA Web Mail which essentially logs into the webmail site and was able to present it in a mobile format and even offer notifications.
I guess what I'm looking for at this point is something similar. I'm hoping someone can suggest an app that, as far as the server is concerned, is just checking the mail from the mobile website but is presenting it to me in an app that is able to give me notifications, even if it's on an interval and not push. Does anyone know if such an app exists for Google Apps for Business accounts or is even possible?
If not, then I guess the next thing I would be looking for is a hackier workaround that can convince the server that I'm abiding by all the rules and still allow me to do whatever I want with my device. I realize this is riskier as far as getting me into trouble but I am rooted and familiar with flashing, Xposed Modules and whatnot (I was surprised my device was even approved with my root status and custom rom).
So sorry for the dissertation but I wanted to lay the whole situation out. I found other threads about GADP but they were more talking about device compatibility rather than a workaround/bypass for it. Anyone gone through something similar at their job? Any help would be greatly appreciated. Worse come to worse, the mobile site isn't the worst thing in the world considering that Outlook mess we came from. Thanks in advance.
My device:
Retail Verizon Note 3 rooted with SafeStrap running the latest Eclipse ROM
Click to expand...
Click to collapse
scorpienez said:
Have you found any good alternative for gmail/hangouts/sheets without having to install "device policy"??
Click to expand...
Click to collapse
Nope. It just doesn't work on Android. They gave me an iPhone (I asked for a Pixel ) when I got a promotion last year, so now I just carry 2 phones. That said, I haven't rooted in a while so I don't know what's happening in that front anymore.
I don't think there's a way to do what I was trying to do before. Sorry folks.
Me too...
B1gC72 said:
Nope. It just doesn't work on Android. They gave me an iPhone (I asked for a Pixel ) when I got a promotion last year, so now I just carry 2 phones. That said, I haven't rooted in a while so I don't know what's happening in that front anymore.
I don't think there's a way to do what I was trying to do before. Sorry folks.
Click to expand...
Click to collapse
I'm sorry to hear that. My educational institution's unlimited-storage Google account seems like the perfect match for this phone, but draconian MDM is a non-starter. Hopefully someone in the community does find a workaround at some point!
I have the exact same problem. I got a new personal phone which I was hoping I would be able to use Gmail and Google Classroom on for school but the device policy manager deactivates a bunch of my settings when i try it. The accounts just don't work without the policy manager, from the internet or the app. Do you think that if I were to speak to the school about it that they would be able to remove it? or is it impossible from their end due to the privileges they need over the account for security etc?
Thanks for your help,
Boxboy5
Blis said:
If you want to just access emails, calendar, etc., try Touchdown. https://play.google.com/store/apps/details?id=com.nitrodesk.droid20.nitroid&hl=en
You will not use the gmail or google contacts/calendar app though.
Click to expand...
Click to collapse
We're sorry, the requested URL was not found on this server.

Dekko - White screen

(Previously posted and removed from General Q&A)
Hi all,
I'm testing Ubuntu Touch on my Nexus 5. It looks nice, but I can't get Dekko to run. (And, running a smart phone without an e-mail client is a no-go for me.)
When I launch Dekko, I get the logo and the ubuntu spinning wheel, but then it switches to a white screen. I guess that I should get a wizard of some kind to set up at least one account.
Any idea where as to what is happening?
I'm running Vivid from the MultiROM download.
Goglu68 said:
(Previously posted and removed from General Q&A)
Hi all,
I'm testing Ubuntu Touch on my Nexus 5. It looks nice, but I can't get Dekko to run. (And, running a smart phone without an e-mail client is a no-go for me.)
When I launch Dekko, I get the logo and the ubuntu spinning wheel, but then it switches to a white screen. I guess that I should get a wizard of some kind to set up at least one account.
Any idea where as to what is happening?
I'm running Vivid from the MultiROM download.
Click to expand...
Click to collapse
I think the best idea would be to report it on the official bug tracker and upload your log files from ~/.cache/upstart/application-click-dekko.dekkoproject_dekko_0.5.8.log* there. That way you can talk directly to the developers.
(You can use the Ubuntu One account which you also use on your phone.)
nikwen said:
I think the best idea would be to report it on the official bug tracker and upload your log files from ~/.cache/upstart/application-click-dekko.dekkoproject_dekko_0.5.8.log* there. That way you can talk directly to the developers.
(You can use the Ubuntu One account which you also use on your phone.)
Click to expand...
Click to collapse
Dekko is still clunky and buggy, but I get (after the spinning thing) a nav-bar with "all, unread, starred" etc. The main body is white. I use the menu button in the top left (which sometimes works) to set up accounts, and to call each account up when checking mail. Is this menu button available to you?
I switched to rc-updates and am now on r122, Dekko now brings up a mailbox selector at startup, but then unfortunately crashes...
Files missing
nikwen said:
I think the best idea would be to report it on the official bug tracker and upload your log files from ~/.cache/upstart/application-click-dekko.dekkoproject_dekko_0.5.8.log* there. That way you can talk directly to the developers.
(You can use the Ubuntu One account which you also use on your phone.)
Click to expand...
Click to collapse
Thanks! I needed to know where the log file was. I found out that several .qml files seem to be missing.
I'll follow-up directly in the bug tracker.

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