No LTE on tmobile - T-Mobile HTC One (M7)

Hi everyone,
It's the weirdest thing that this htc m7 has been solid for almost 2 years on the T-Mobile network but about a month ago it suddenly wouldn't connect to LTE. If the radio is set back to GSM only then it will connect and operate on 2g. If switched back to LTE it drops network connection.
Sim was exchanged
In the same location another tmo phone connected without issue to LTE
Traveling its the same issue
Restored to factory
Nothing seems to work

Related

[Q] Atrix 4G NO SIGNAL

I‘ve got an Atrix 4G a few days ago. but have a serious problem now.
i have bought the unlock code and the code was accepted.
after i insert an GSM card,the signal status bar shows a big forbidden sign just like "NO PARKING".it works like a MP4 right now,cannot make any calls.
i have changed for more than 5 GSM cards.but still no signal.
anyone who knows what should i do now? thanks!
Have you tried manually searching for an operator and logging into its network under mobile network settings? (you can switch back to automatic afterwards).
There could be a frequency mismatch, but on the one hand this bad by is quadband gsm and triband 3g, and on the other hand that woul dbe something you checked before you bought.. right?
Where do you live?
I have a similar problem. My reception goes on and off a lot and sometimes a reboot works, sometimes it doesn't. I have real bad reception at places where my old phone (an x10mini) had very good reception. The wierd thing is that when I have reception it's 4-5 bars, and then it drops to 0, I live in Sweden and have Tele2 as my carrier.
Qatar - Same issue
Hi all,
I'm having the same issue with my phone... no radio signal at all. My friend has an HTC android phone that has the same hardware antenna wise and band frequencies as the Atrix and his works fine... and my friend has an Atrix here unlocked and it works too...
Any thoughts?
I'm having the same problem... It worked yesterday when i unlocked... Since today, It can't find my carrier network... I hope it's not broken!!!
i had the same probleme weeks ago i reset all and i stay always in automatic research
tonton_fred said:
i had the same probleme weeks ago i reset all and i stay always in automatic research
Click to expand...
Click to collapse
I performed a Hard Reset... Still no lucky...
I searched for Networks. Then I tried that carrier's SIM, and it worked...
Wonder why mine isn't working on edge nor gsm as yesterday...
Just figured out that my phone is not working with edge, gsm... only with 3G...
The phone is Quadband... So... Wasn't it supposed to work with all frequencies??

No 3G connection anymore Steps down from LTE to EDGE

I'm having serious issues with AT&T LTE in central Mississippi. The LTE network in my college down has been here for at least 8 months, but after ATT did some network upgrades last month, I can no longer access the HSPA network. If I make a call, it kicks me straight down to the EDGE network after a 30+ second delay. Same thing when I receive a call. As a result of the delay, I frequently miss calls and the phone never rings. The issue just started this month. Tried the new APN settings as suggested on other threads, and that just results in EDGE only access. I called AT&T and they forced me to do a full wipe and have them do a network reset. That didn't really fix the issue.
I am on ViperXL 2.0.0 with the latest radio (have tried the older radio too, no fix). Still on HBOOT 1.32 (I think, If not, it's 1.35) I've researched the issue to no avail as to another solution. If I could just use the HSPA network things would be fine, but when there is no LTE I drop to EDGE and the signal strength on the EDGE network here is 2 bars tops when there is 5 bars LTE, so I frequently have no signal when I used to have 5 bars. AT&T, as always in their valiant effort to cover their own butts, says there is no network issue.
Input and solutions welcomed! Thanks guys!
Just tried a sim swap with a friend. He has the s4 active and it makes the step from LTE to HSPA+ with no issues. However, his SIM in my phone still refuses to acknowledge the hspa network. Any suggestions guys? I'm running out of solutions. Problem exists on elegancia and viperxl ROMs.
This wouldn't be an issue except that I live in an area where there is literally at most one bar of edge once it drops the LTE.
UPDATE: After the new sim didn't work, I went ahead and relocked the bootloader and flashed the official RUU. No luck. It seems as though my HSPA radio has actually gone out and will not work.
Weird. I went back home and it works perfectly. But it didn't work where I currently live or anywhere along the 75 miles of travel. Regardless, the replacement HoX+ will be in next week.
Sent from my HTC One X+ using xda app-developers app

tmobile lte issues or phone issues

For the past week I've been having problems with my phone seeming locked in "wcdma preferred" mode despite it being actually set to lte/cdma in Phone Info menu. I'm in San Francisco and my daily commute path is completely blanketed with lte, and I have never had any problems connecting to lte until this past week. Usually as soon as I arrive in SF on the train, my phone immediately connects to and stays connected to lte. But at around the time tmobile rolled out their new plans (March 25ish?), my phone has been connecting to hspa 4g and remains on hspa until I force a lte connection by going into phone info menu (*#*#7696#*#*) and choosing lte only. This is particularly irksome because the 4g signal is only 2-3 bars while the lte signal is a full 5 bars. For whatever reason, my phone is clinging onto the hspa connection and passes my signal from tower to tower without actually passing it up to a lte tower. Once I force a lte connection, my phone will remain on lte and will pass back and forth between lte towers as it did before.
Anyone else notice this happenning recently?
gtcardwhere said:
For the past week I've been having problems with my phone seeming locked in "wcdma preferred" mode despite it being actually set to lte/cdma in Phone Info menu. I'm in San Francisco and my daily commute path is completely blanketed with lte, and I have never had any problems connecting to lte until this past week. Usually as soon as I arrive in SF on the train, my phone immediately connects to and stays connected to lte. But at around the time tmobile rolled out their new plans (March 25ish?), my phone has been connecting to hspa 4g and remains on hspa until I force a lte connection by going into phone info menu (*#*#7696#*#*) and choosing lte only. This is particularly irksome because the 4g signal is only 2-3 bars while the lte signal is a full 5 bars. For whatever reason, my phone is clinging onto the hspa connection and passes my signal from tower to tower without actually passing it up to a lte tower. Once I force a lte connection, my phone will remain on lte and will pass back and forth between lte towers as it did before.
Anyone else notice this happenning recently?
Click to expand...
Click to collapse
Try setting it to gsm/wcdma/lte auto under settings -> mobile data -> network mode.
Sent from my HTC One using Tapatalk
The gsm/cdma/lte auto setting is the default setting the phone shipped with, and changing it back to this didn't solve the problem. I use lte/cdma because I wanted to eliminate edge bands altogether since data is practically unusable when connected to edge, and the phone has an annoying tendency to fall back onto edge prematurely.
During the times affected, the phone seems to be locked onto the "wcdma only" setting, regardless of what was actually being selected.
I called tmo a few times and the issue seems to be resolved now. I'm certain it was an issue on their end, probably some software provisioning problem that came up when the new rates rolled out. For what it's worth I am on the now grandfathered $20 unlimited data plan.
gtcardwhere said:
The gsm/cdma/lte auto setting is the default setting the phone shipped with, and changing it back to this didn't solve the problem. I use lte/cdma because I wanted to eliminate edge bands altogether since data is practically unusable when connected to edge, and the phone has an annoying tendency to fall back onto edge prematurely.
During the times affected, the phone seems to be locked onto the "wcdma only" setting, regardless of what was actually being selected.
I called tmo a few times and the issue seems to be resolved now. I'm certain it was an issue on their end, probably some software provisioning problem that came up when the new rates rolled out. For what it's worth I am on the now grandfathered $20 unlimited data plan.
Click to expand...
Click to collapse
I'm still trying to understand what T-Mobile was thinking when they changed their plans. Way to keep themselves super competitive.

LTE issue with multiple ROMs and radios. Should I get a new SIM?

I used to get LTE around here with this phone. Since about a month ago, things have gotten weird. If I use LTE/cdma/evdo mode or global, it just goes to 3G and never connects to LTE. If I go to LTE/gsm/wcdma, it gets LTE but no voice or text (which makes sense because Verizon isn't GSM). The LTE performance also seems really bad in this mode. It seems as though 3G is somehow prioritized above LTE, so if both are allowed it defaults to 3G. Manually switching APN's doesn't help. If I select "LTE - Verizon Internet" it doesn't connect to data and then after about 30 seconds goes to "EHRPC - Verizon Internet " and connects to 3G. Similar results on multiple different ROMs and radios.
I'm wondering if the SIM card could somehow be to blame. If I go to the Verizon store, will they give me a free SIM despite having CM on my phone? Don't care about warranty, phone is over a year old.
Are you on a custom or stock Rom? Is there a "Global" setting under networks? That's what my s4 uses. I don't think it could be your SIM cause if it was you wouldn't have any signal at all, not just 4g.

LG V10 4G LTE connection problem

Hi,
I have been experiencing a few issues with the 4G LTE on my LG V10 H901 (T-Mobile). What happens is this.
In Network mode I selected GSM / WCDMA / LTE Auto. This initially worked fine and could get a data connection. 2 days after, I noticed I couldn't get a data connection anymore, the 4G LTE icon at the top was displaying with a down arrow lit. So I went in the Network mode and checked my APN everything was ok. Decided to switch from GSM / WCDMA Auto where I got a 4G connection (icon 4G displayed at the top) and I finally got a data connection.. Changed it back to GSM / WCDMA / LTE Auto, and there I was back on LTE... I had to reboot my phone and that is when I noticed the same thing happened again!!! No LTE connection and had to first select GSM / WCDMA Auto to get 4G.. If I reboot with GSM / WCDMA Auto I get a data connection fine.. The problem only occurs when I have the Network mode on GSM / WCDMA / LTE Auto. Anyone else having this issue? Is there a fix?
Thanks
I would say it's a hardware problem with the phone I've had mine for a month i never touched network settings and the phone gets a better data connection then any phone I've ever had LTE pretty much all the time where other phones wouldn't maybe a factory reset would fix it worth a shot
The first V10 i got from T-Mobile had somewhat of a similar problem but with WiFi, it would connect but speed was horrible. And LTE isnt that great in my area either. I read around the forums and notice that many have done factory resets and that fixes everything. I did that and lowe and behold, it did. WiFi was fast again and LTE speed improved but still sucks....its my area, not the phones fault. For some reason, a reset helps.
However, I was still just 4 days in since I got my phone so I just went back and had them replace it. I just told them that the WiFi doesnt hold....they didnt really ask me tons of questions. I replaced it only because I am paying for the phone and me having to do a "fix" to make it work doesnt sound right...so I want a new good phone lol. The new phone worked fast from the get go...no reset needed.
Just got the V10 was having those wifi issues initially so brought phne back n exchanged for another 1 and this 1 workes fine but now Im having dropped call s inside my house ,verizon said no antenna issues i can bring phne back n replace for something else or another v10 but that is time consuming ,please anyone having drop d call s....I live Long Island NY so verizon overage is better then most carriers...INaNYmin...
I began having the exact same issue on Jan 16. Had the phone since Dec 25th, worked perfect. Then, all of a sudden, it began to lose LTE connectivity. At first I thought it was a down tower, but the problems persisted an eventually got much worse wherever I went. On a full charge the phone will behave normally for a while, but eventually it starts losing data connectivity altogether, cycling between 4G LTE, 4G, 3G, 2G, trying to connect. during this process the battery drains a lot, it never really connects, and sometimes calls and text messaging fail. Tried every network setting, soft reboot, hard reboot, safe mode, clear cache, factory reset....problem persists. T-mobile concludes it must be defective. We shall see. Awaiting a replacement.
Having the same issue. Looks like it's a common problem. Any fix for this yet?
I have a similar issue.
it always seems to find the LTE signal, however I have no data and the battery drains very quickly.
If I have it on GSM/WCDMA/LTE, it seems to have connection issues. However, the data will connect on GSM/WCDMA. Once I have data, then if I select GSM/WCDMA/LTE, and it will connect to LTE
It is a Tmobile version. I am using it on Bell (Canada)... however it works fine with Wind & Tmobile, with no issues.
I am hoping that this will be fixed with the Marshmallow upgrade.
anonimo6971 said:
I have a similar issue.
it always seems to find the LTE signal, however I have no data and the battery drains very quickly.
If I have it on GSM/WCDMA/LTE, it seems to have connection issues. However, the data will connect on GSM/WCDMA. Once I have data, then if I select GSM/WCDMA/LTE, and it will connect to LTE
It is a Tmobile version. I am using it on Bell (Canada)... however it works fine with Wind & Tmobile, with no issues.
I am hoping that this will be fixed with the Marshmallow upgrade.
Click to expand...
Click to collapse
Wind works on hspa not LTE. That's why it works. I've noticed that it works fine on hspa(4g) but when I put it on LTE(4gLTE) it works for a while then stops.
gslide said:
Wind works on hspa not LTE. That's why it works. I've noticed that it works fine on hspa(4g) but when I put it on LTE(4gLTE) it works for a while then stops.
Click to expand...
Click to collapse
For me, Wind works fine on GSM/WCDMA or GSM/WCDMA/LTE
With Bell, it will not connect on GSM/WCDMA/LTE.
However, with Bell, if I put it on GSM/WCDMA, it will connect. Then if I change it to GSM/WCDMA/LTE, it will connect to Bell's LTE.
Occasionally, it will lose its data connection... and then if I toggle between GSM/WCDMA & back to GSM/WCDMA/LTE, it reconnects. This seems to happen once every 2-3 days
I don't know why it does this. It was actually very frustrating until I figured that out. I almost dropped Bell because I was not able to connect on LTE for the longest time!!
I just keep my Wind plan for the US roaming (on Tmobile LTE down there)
anonimo6971 said:
For me, Wind works fine on GSM/WCDMA or GSM/WCDMA/LTE
With Bell, it will not connect on GSM/WCDMA/LTE.
However, with Bell, if I put it on GSM/WCDMA, it will connect. Then if I change it to GSM/WCDMA/LTE, it will connect to Bell's LTE.
Occasionally, it will lose its data connection... and then if I toggle between GSM/WCDMA & back to GSM/WCDMA/LTE, it reconnects. This seems to happen once every 2-3 days
I don't know why it does this. It was actually very frustrating until I figured that out. I almost dropped Bell because I was not able to connect on LTE for the longest time!!
I just keep my Wind plan for the US roaming (on Tmobile LTE down there)
Click to expand...
Click to collapse
Yup exact same issue with me and that's how I resolve it as well I'm with koodo and I lose LTE. I was going to warranty this phone but I think it's a common issue.
I just want to quickly point out that I am seeing the exact same issue on Virgin Mobile (Bell). I also noticed that the performance of the phone decreases drastically when it is connected through mobile data instead of WiFi. Anyone else sees this and knows how to fix it?
Lg v10 t mobile no connection
I'm having a similar issue I get a 4G LTE signal but if I make a call once I end it I loose all signal including the bars it wont let me text or call it says network not available and it will do that till I travel a few miles. I'm not in a dead zone because it does it in the heart of the city and on the buisest streets in Tampa Florida then it will come back and sometimes I won't get a signal for a entire day out shoe have any solutions?
anonimo6971 said:
I have a similar issue.
it always seems to find the LTE signal, however I have no data and the battery drains very quickly.
If I have it on GSM/WCDMA/LTE, it seems to have connection issues. However, the data will connect on GSM/WCDMA. Once I have data, then if I select GSM/WCDMA/LTE, and it will connect to LTE
It is a Tmobile version. I am using it on Bell (Canada)... however it works fine with Wind & Tmobile, with no issues.
I am hoping that this will be fixed with the Marshmallow upgrade.
Click to expand...
Click to collapse
Hey,
I'm using this phone in Canada too, on Telus. Ever since the OTA update 2 days ago I've been having data connection errors over the network. Did you find a fix?
---------- Post added at 01:59 PM ---------- Previous post was at 01:51 PM ----------
SasamiAdachi said:
I just want to quickly point out that I am seeing the exact same issue on Virgin Mobile (Bell). I also noticed that the performance of the phone decreases drastically when it is connected through mobile data instead of WiFi. Anyone else sees this and knows how to fix it?
Click to expand...
Click to collapse
I'm seeing this too, but it just started after my OTA update. So frustrating bc I love the phone.
I had a similar problem. With The latest software (,,v20c,,) With the LGUP Software I software put it back (,,v20a,,) . And it seems the problem disappeared. Last part of the modem software is not good. Even test elements. Sorry for my bad english for knowledge. LGUP software very simply . ( i have V10 960A Unlocked (Eu version) android 6.0 and T-mobile LTE )
If you need help:
http://www.androidsage.com/2016/04/12/update-t-mobile-lg-v10-android-6-0-marshmallow-h90120e-lgup/
http://forum.xda-developers.com/lg-v10/general/kdz-download-lollipop-kdz-10c-lg-servers-t3332348
I have permanent SIM unlocked phone .and I want to update to mm6.0
Present software :5.1.1 loollipop
Rooted :yes
It's mobile h901
Warranty:I bought imported phone unlocked so no warranty guide me safe way to update my phone
Thanks

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