Three weeks back I had upgraded my MOTO E - XT1022 to Lollipop 5.1. It was working fine untill yesterday night then when i woke up in the morning phone was switched off, when charged it. it was showing No Sim Card for both the sim slots. Even WiFi is not working. its showing Baseband Version Unknown and IMEI Unknown. I did factory reset, still it is showing the same error.
I want to understand if this is a Hardware failure or a Software issue due to Lollipop upgrade.
This phone is out of warranty, can you please suggest what else i should check or try?
This phone is about 14 months old and i didnt face any other problem with the set before.
I am facing same problem, please do tell if u have found a way to correct it.
XT1022 is Moto E 2014.. This area is for moto E 2015 :thumbup:
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It says to make calls you need to turn off airplane mode, I did turned it off and it says the same! I've been trying to fully fix my Moto E for 1 year now and I still cant do it. Thanks in advance. :crying:
1 year now? Do you have the first generation model? This forum is for the second generation.
Anyway, you probably just flashed firmware meant for a different variant of the Moto E (with a different radio).
I have a Motorola Moto E first generation Indian Retail unit.
While on Android Kitkat I upgraded Unoffically to Lollipop.
When Lollipop got released finally I removed that unofficial lollipop by unlocking bootloader and got back to Kitkat and then I downloaded and installed official Lollipop.
Two days ago I got an update from Motorola with 10MB size.I installed it. After a day of usage my phone suddenly stopped detecting both of the SIM cards. I replaced with other SIM cards and did everything but nothing helped me.
What to do?
I think I've had this problem today, going from CM11 to lost101's XT1021 USA Untouched zip.
Lost WWAN, 90% of the time it said no SIM inserted, the other 10% 0 bars and attempting a call just says to turn off airplane mode?
Fixed by reflashing the baseband from the Kitkat fastboot roms!
Hey Team
I am facing a peculiar issue with my Moto e 1st gen (dual sim) off late. Recently all of a sudden my phone stopped reading the Sim, I found out that the IMEI and baseband were showing "unknown" so I did some reading online and tried to flash it to stock ROM which surprisingly worked and both my WiFi and IMEI were restored. However since then the phone fails to receive network signal , it keeps on going to 0 bars. Tried to replace the SIM and flashed it multiple timed with the stock ROM but still no go. Finally decided to unlock the bootlooder install TWRP and done a clean install of CM13 NIGHTLY, surprisingly the network signal reception improved for about 30 minutes after reboot but soon after again went blank. Post this tried to flash CM13 multiple times but no luck it just stays for a while after initial reboot but vanishes thereafter. Also tried to set the aggressive handover from WiFi ... Option under developer option but still no avail.
Really appreciate any help on this issue !!!
Sandeep
Try flashing radios again
Sent from my Moto E using Tapatalk
After updating the last update on 20th April,2016 I am not able to use my moto e as it is partially bricked.
After updating the sim seems to be working partially ie. In the notification bar it shows no tower of any sim and in the setting it shows that idea/Airtel, etc (all sim name showing which sim u have entered) but no towers ,no internet
It had become just a MOTO E tablet:crying: with no sim working
Else everything working fine
For your kind information I had flashed the firmware too, but when I flashed gpt partition it gives me error at that command
Please help me ,,,,
surajdpatel said:
After updating the last update on 20th April,2016 I am not able to use my moto e as it is partially bricked.
After updating the sim seems to be working partially ie. In the notification bar it shows no tower of any sim and in the setting it shows that idea/Airtel, etc (all sim name showing which sim u have entered) but no towers ,no internet
It had become just a MOTO E tablet:crying: with no sim working
Else everything working fine
For your kind information I had flashed the firmware too, but when I flashed gpt partition it gives me error at that command
Please help me ,,,,
Click to expand...
Click to collapse
Can you try flashing latest CM-13.0 and see if sim works or not?
Sent from my Redmi Note 3 using Tapatalk
Hi everyone. I have recently flashed my Moto E with firmware 5.1 lollipop after it stopped detecting sim cards and wi-fi stopped working. After flashing it worked well for a while but again the problem started. This time wi-fi is working well but, phone is not detecting the network. It shows "Error while searching for the network". While making the call it shows that phone is in a airplane mode.
I have tried flashing cynogenmod and zeyphr as well..but the problem still exists.
Check your baseband in 'about phone' ..if it is showing unknown, than u need to flash radio files