wont charge over 90% - Xperia Z2 Q&A, Help & Troubleshooting

When charging Xperia Z2 over normal micro USB port it keeps disconecting and connecting.
this happened after I tried to connect my sony to pc using magnetic cable.
some time its charge normally but when it come to 90% the problem appear again.
please help me. I bought this phone one month ago its new
im very sad. :crying::crying::crying::crying::crying::crying::crying::crying:

Wipe battery stats ?
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How to wip battery stats?
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Maherreyad said:
When charging Xperia Z2 over normal micro USB port it keeps disconecting and connecting.
this happened after I tried to connect my sony to pc using magnetic cable.
some time its charge normally but when it come to 90% the problem appear again.
please help me. I bought this phone one month ago its new
im very sad. :crying::crying::crying::crying::crying::crying::crying::crying:
Click to expand...
Click to collapse
Happens to me aswell... It started about 2 months ago... I usually charged my phone with magnetic charger with longer, unofficial cable. But some time ago, it started to charge only to about 85% at this point, phone disconnect s/connects like if I unplugged it... Only thing that solves this is using original charger, original cable (magnetic or USB)... This is the only way I can charge it to full.

Thanx alot for replying but i use original usb charger it come with the device and the same problem
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Maherreyad said:
Thanx alot for replying but i use original usb charger it come with the device and the same problem
Sent from my D6503 using XDA Free mobile app
Click to expand...
Click to collapse
Well, in that case... I would probably turn it off and try to charge the phone to 100%, maybe flash stock ROM via Flashtool, or just use warranty and return the phone, if nothing helps.

I tried to turn it of and charge 100% but i dont try to flash stock rom. ill try it
Thanx aloooot
Sent from my D6503 using XDA Free mobile app

any solution guys , i dont have warrenty and i need a solution :S :S

Did you plug in the magnetic connector upside-down by any chance?

Jackos said:
Did you plug in the magnetic connector upside-down by any chance?
Click to expand...
Click to collapse
yes actually i did once , but my phone turned off right away

ahmed132 said:
yes actually i did once , but my phone turned off right away
Click to expand...
Click to collapse
So unfortunately you damaged your mainboard. It needs to be replaced.

When charging Xperia Z2 over normal micro USB port it keeps disconecting and connecting.
this happened after I tried to connect my sony to pc using magnetic cable.
some time its charge normally but when it come to 90% the problem appear again.
please help me. I bought this phone one month ago its new
im very sad. :crying::crying::crying::crying::crying::crying::crying::crying:
yes i do that.

It's a lollipop bug and Sony officials have already noticed it after several months, I hope it gets solved soon, A lot of ppl are facing the issue

NirmalSitaldin said:
It's a lollipop bug and Sony officials have already noticed it after several months, I hope it gets solved soon, A lot of ppl are facing the issue
Click to expand...
Click to collapse
is it a lollipop bug or motherboard issue , its important to know since im out of warrenty

It's 100% mainboard issue.

Its a lollipop bug had the same issue I even used the magnet slot upside down once thpught I messed the phone up I even changed the battery and still had the issue it stopped when I put the phone back kitkat. Best advice is try it back on kitkat see if it still happens
Sent from my D6503 using XDA Free mobile app

sharkman3d said:
Its a lollipop bug had the same issue I even used the magnet slot upside down once thpught I messed the phone up I even changed the battery and still had the issue it stopped when I put the phone back kitkat. Best advice is try it back on kitkat see if it still happens
Sent from my D6503 using XDA Free mobile app
Click to expand...
Click to collapse
After you connect the magnetic charger upside down you fry one of the diodes on the mainboard.
Do as you want, your phone, your cash

isnt it repairable like the repair center will ask for theprice of a new phoen to fix it !!!

Related

Please guys, I've a big problem with my gs2 help mee

Hello everybody, first of all I'm really sorry for my bad English. I'm looking for someone of you who can help and solve my problem.
When I disconnect my phone from the battery charger I report this bug: First of all it shows which is connected and charging (even if not) for several minutes. Then it shows "on charge " "not on charge" as if i plug and unplug the phone continually. Please help me I don't know what to do
Sent from my GT-I9100 using XDA App
First backup data then factory reset phone .
jje
salvi1379 said:
Hello everybody, first of all I'm really sorry for my bad English. I'm looking for someone of you who can help and solve my problem.
When I disconnect my phone from the battery charger I report this bug: First of all it shows which is connected and charging (even if not) for several minutes. Then it shows "on charge " "not on charge" as if i plug and unplug the phone continually. Please help me I don't know what to do
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
It seems either the charger end point / connector and/or the phone MHL port which you connect to charge are dirty clean them and try again.
I've tried to charge it with a different battery charger and tried to clean the phone's USB port blowing in it but nothing seemed to change. I really don't know why but today after 3 hours of problems my gs2 started behaving correctly...but when i reconnected the phone and then I unplugged it the bug reappeared... since the problem appeared for the first time I switched between different roms but always the same ... could it be still a software problem?
Sent from my GT-I9100 using XDA App
digi_fort said:
It seems either the charger end point / connector and/or the phone MHL port which you connect to charge are dirty clean them and try again.
Click to expand...
Click to collapse
I've tried to charge it with a different battery charger and tried to clean the phone's USB port blowing in it but nothing seemed to change. I really don't know why but today after 3 hours of problems my gs2 started behaving correctly...but when i reconnected the phone and then I unplugged it the bug reappeared... since the problem appeared for the first time I switched between different roms but always the same ... could it be still a software problem?
Sent from my GT-I9100 using XDA App
Sent from my GT-I9100 using XDA App
This video on you tube shows the bug
http://www.youtube.com/watch?v=0zmDLm8koXQ&feature=channel_video_title
hi
i think it's a hardware problem. go to service to check the phone.
Have you droped your phone in water or left it in a mosit area? Maybe rust or something is causing that
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ephraim033 said:
Have you droped your phone in water or left it in a mosit area? Maybe rust or something is causing that
Mmm not really, the problem appeared the first time one day i got up and i unplugged the phone as usual... the phone never dropped into the water or something like that..
Moreover if I don't plugin the phone it works normally... The problem seems to appear sporadically immediately after being connected to the battery charger...
Anyway my device is running a custom rom Samsung won't get it back
Click to expand...
Click to collapse
salvi1379 said:
ephraim033 said:
Have you droped your phone in water or left it in a mosit area? Maybe rust or something is causing that
Mmm not really, the problem appeared the first time one day i got up and i unplugged the phone as usual... the phone never dropped into the water or something like that..
Moreover if I don't plugin the phone it works normally... The problem seems to appear sporadically immediately after being connected to the battery charger...
Anyway my device is running a custom rom Samsung won't get it back
Click to expand...
Click to collapse
You can always flash back to stock and reset the binary counter using a usb jig..
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse

[Q] Xperia neo will not turn on, help needed

Hi, my girlfriends's xperia neo won't power on or charge, last night she was playing a game and the phone powered down because the battery died , she then plugged it in and in the morning it we found it wasn't turning on anymore. When we press the power button , the LED blinks red three times, this has happened before but when we left it alone, it started working.
We have tried taking the battery, SIM and MicroSD out, then plugging the cable in, waiting a while, putting the battery in and waiting another while (we saw this on a forum) sadly it didn't work (tried this with both the wall charger and charging from pc)
the phone is still under warranty and she doesnt want me to void it by flashing new FW
Can anyone help or should we send it back to sony for repair? I'd prefer to be able to fix it at home, (i have plenty of experience repairing software issues on various android phones)
chrotek said:
Hi, my girlfriends's xperia neo won't power on or charge, last night she was playing a game and the phone powered down because the battery died , she then plugged it in and in the morning it we found it wasn't turning on anymore. When we press the power button , the LED blinks red three times, this has happened before but when we left it alone, it started working.
We have tried taking the battery, SIM and MicroSD out, then plugging the cable in, waiting a while, putting the battery in and waiting another while (we saw this on a forum) sadly it didn't work (tried this with both the wall charger and charging from pc)
the phone is still under warranty and she doesnt want me to void it by flashing new FW
Can anyone help or should we send it back to sony for repair? I'd prefer to be able to fix it at home, (i have plenty of experience repairing software issues on various android phones)
Click to expand...
Click to collapse
How about Repair phone with pc companion?
If it is unmodified, send for repair.
The plug was switched on either
Sent from my MT11i using XDA
check the plug and power cable ?
vargens said:
How about Repair phone with pc companion?
Click to expand...
Click to collapse
How can i do this without switching the phone on?
mpiekp said:
If it is unmodified, send for repair.
The plug was switched on either
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Click to collapse
What do you mean by the plug was switched on either?
What rom and kernel you're using?
Edit: ok,i see that your phone is unmodified,so, my advice is to send it back to Sony,for repairing.
georgeiulian89 said:
What rom and kernel you're using?
Click to expand...
Click to collapse
Everything on the phone is stock, it hasnt been modified in any way since it was bought (in nov '11 if that helps)
chrotek said:
How can i do this without switching the phone on?
Click to expand...
Click to collapse
Use SEUS, to repair the phone!
http://sony-ericsson-update-service.en.uptodown.com/
chrotek said:
Everything on the phone is stock, it hasnt been modified in any way since it was bought (in nov '11 if that helps)
Click to expand...
Click to collapse
Try charging with another mini-usb (all are compatible with Neo),and if doesn't charge,it means that it's a hardware failure.
---------- Post added at 01:59 PM ---------- Previous post was at 01:45 PM ----------
zmbutt said:
Use SEUS, to repair the phone!
http://sony-ericsson-update-service.en.uptodown.com/
Click to expand...
Click to collapse
Since the software it's unmodified,i don't think that it's a software related problem,but worth a try.
i had problems like that with my galaxy mini .. it was caused by bad usb cable... try to charge with another one... or the battery finally died... buy a new one
Sent from my GT-S5570/MT15i using xda premium
Does red LED blinks 3 times?
Does your PC says unknown device?
Send it to repair. You won't be able to fix it at home, unless you have SeTool box.
more info: http://forum.xda-developers.com/showthread.php?t=1254409
Sending to repair is more safe
Sent from my Xperia neo using xda premium

[PROB] Charging issue while phone is connected to charger

Hi guys, I am facing a problem regarding charging. Sometimes when I connect my phone to charger, it not used to charge up my phone. The phone itself shows that its being charged but the charge starts to reduce while charging and then turns off. When i reboot after 30 minutes, it shows 1 or 2% charge and then again after sometimes get switched off. Several times I have faced this isuue and the main problem is this issue wont happen every time, so I cant go to service centre too. If I ask for replacement, they will ask me to show the problem but if the problem vanish, they wont do anything. So if anyone else faced this issue and have any solution please help me. Thanks.
Sent from my GT-I8552 using Tapatalk
coolkoushik07 said:
Hi guys, I am facing a problem regarding charging. Sometimes when I connect my phone to charger, it not used to charge up my phone. The phone itself shows that its being charged but the charge starts to reduce while charging and then turns off. When i reboot after 30 minutes, it shows 1 or 2% charge and then again after sometimes get switched off. Several times I have faced this isuue and the main problem is this issue wont happen every time, so I cant go to service centre too. If I ask for replacement, they will ask me to show the problem but if the problem vanish, they wont do anything. So if anyone else faced this issue and have any solution please help me. Thanks.
Sent from my GT-I8552 using Tapatalk
Click to expand...
Click to collapse
Hi,
I've actually faced a similar issue (perhaps not the same). It was the very first time I bought the phone, to many charging troubles. The phone on connected didn't show charging or sometimes say "Not Charging". I had to turn off the phone and get it somehow to charging mode left it around half an hour - then after some tantrums the phone once turns on - displayed charging like 12% already. Thereon the charging went OK. So perhaps there is some issue with the OS's calibration with battery.
Once I allow the phone to go less than 10% with dual sim on - the problems re-appear. Most probably, on initial usage - allow battery to completely Charge and then discharge for 3-5 times then the charging woes dwindle away. Hope this helps. Cheers!
coolkoushik07 said:
Hi guys, I am facing a problem regarding charging. Sometimes when I connect my phone to charger, it not used to charge up my phone. The phone itself shows that its being charged but the charge starts to reduce while charging and then turns off. When i reboot after 30 minutes, it shows 1 or 2% charge and then again after sometimes get switched off. Several times I have faced this isuue and the main problem is this issue wont happen every time, so I cant go to service centre too. If I ask for replacement, they will ask me to show the problem but if the problem vanish, they wont do anything. So if anyone else faced this issue and have any solution please help me. Thanks.
Sent from my GT-I8552 using Tapatalk
Click to expand...
Click to collapse
same here bro....in my case the battery dischargers while charging!!!!but having no solutions.....
scool54 said:
same here bro....in my case the battery dischargers while charging!!!!but having no solutions.....
Click to expand...
Click to collapse
How do u charge ur phone now?
Sent from my GT-I8552 using Tapatalk
In my case this problems suddenly disappears n suddenly comes back. Dont know whats causing the problem..
Sent from my GT-I8552 using Tapatalk
coolkoushik07 said:
How do u charge ur phone now?
Sent from my GT-I8552 using Tapatalk
Click to expand...
Click to collapse
i just stop my work on the mob...screen off n let it for some time...i think that its due to over use while charging... as i do listen music,also surfing...hence it causes discharging mob....
scool54 said:
i just stop my work on the mob...screen off n let it for some time...i think that its due to over use while charging... as i do listen music,also surfing...hence it causes discharging mob....
Click to expand...
Click to collapse
The prob is in charger. May be there is some loose connection in the charger itself.. simply go to service centre for a replacement of ur charger.. In my case the phone is charging as usuall with an another charger..
Sent from my GT-I8552 using Tapatalk
There are two reasons why this happens one is the problem with the firmware of the phone, and the other with the charger, u use any other charger from samsung for a period and see the problem is still there. If this persists, run to service centre and ask them to reinstall/flash your ROM.
Probably it will be with the charger, and when the SC personnel checks they wont agree with you for a problem in the charger. Better you check it with another charger.. :good:
DMJoh said:
There are two reasons why this happens one is the problem with the firmware of the phone, and the other with the charger, u use any other charger from samsung for a period and see the problem is still there. If this persists, run to service centre and ask them to reinstall/flash your ROM.
Probably it will be with the charger, and when the SC personnel checks they wont agree with you for a problem in the charger. Better you check it with another charger.. :good:
Click to expand...
Click to collapse
It was charger peoblem.. Samsung SC personnel was denying that its a problem and even harassed me. Next day I went their with proof of my problem and they told the problem is in data cable part and as my phonr is 4months old, I wont get warranty.. Next day i called samsung call centre and confirmed myself about the warranty and abused the manager of that SC for telling me lie and then he replaced the full charger set without saying a single word..
Sent from my GT-I8552 using Tapatalk
dats d spirit bro.. we should respond or they are gonna eat up our head.. and thats a good news your problem is solved. And this is great that you informed this in the forum.. rarely people do this.. anyways kudos n all d best..
Sent from my GT-I9082 using XDA Premium 4 mobile app
DMJoh said:
dats d spirit bro.. we should respond or they are gonna eat up our head.. and thats a good news your problem is solved. And this is great that you informed this in the forum.. rarely people do this.. anyways kudos n all d best..
Sent from my GT-I9082 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yup if u talk with them in a decent way, they will treat u like a donkey and will try to make u fool..
Sent from my GT-I8552 using Tapatalk
Same s***, same wipe. Just try connecting to a different, greater capacity charger or the PC. Solved? =D Y Go get a fizz. Not solved? >E replace battery and charge it through. Solved? 8D Y Y Y Enjoy life.

Please help urgent!!!!!!!!!

Since 3 days my phone isn't charging properly always get discharge automatically I've flashed loads of Roms loads of kernel still same error even changed different charger and today it isn't charging anymore please someone tell me how to fix it :thumbdown:
???????????
Sent from my XT1022
gtsfreak said:
Since 3 days my phone isn't charging properly always get discharge automatically I've flashed loads of Roms loads of kernel still same error even changed different charger and today it isn't charging anymore please someone tell me how to fix it :thumbdown:
???????????
Sent from my XT1022
Click to expand...
Click to collapse
Try using a new battery
Bro battery isn't old just 7 months old
Sent from my XT1022
It may be the micro usb port of your device which has dust in it or is damaged. Have you tried to gently clean it? You can use a compressed air duster or a toothbrush. Search “usb port” in the forum, lots of people had similar problems. If ever you need to change you usb port, there are videos on youtube showing the entire replacement, you'll need a new micro usb port, a precision phillips screwdriver and a soldering iron.
USB port is clean and phone only charge if I take out battery and reinsert then it charges sometimes
Sent from my GT-I9300
gtsfreak said:
USB port is clean and phone only charge if I take out battery and reinsert then it charges sometimes
Sent from my GT-I9300
Click to expand...
Click to collapse
Surely a hardware problem.
gtsfreak said:
USB port is clean and phone only charge if I take out battery and reinsert then it charges sometimes
Sent from my GT-I9300
Click to expand...
Click to collapse
gtsfreak said:
Bro battery isn't old just 7 months old
Sent from my XT1022
Click to expand...
Click to collapse
I would definitely try a new battery nonetheless. Just because it is not that old, doesn't mean it can not be faulty. Sometimes even brand new produkts fail... that is just the way things are. And checking that surely would not be that big of a deal compared to soldering a new port right away...
I will try to get a new battery
Sent from my GT-I9300

Magnetic Charging Issue(Blinking after reach 90%+)

So, anyone having the same problem here? I already reported this issue to Sony support forum. And yeah, theres alot of people having the same issue like this. The LED will start blinking right after it reach 90% above. Its very annoying to check it all time.
This is happened to me almost everytime i charge my phone. This is kinda software bug, or something to do with rooted or recovery installed? Since i have a rooted and recovery installed on it. Or maybe the problem is with the magnetic cable usb?
Nopee.. Nothing of that sort for me ...
yuskhayru said:
So, anyone having the same problem here? I already reported this issue to Sony support forum. And yeah, theres alot of people having the same issue like this. The LED will start blinking right after it reach 90% above. Its very annoying to check it all time.
This is happened to me almost everytime i charge my phone. This is kinda software bug, or something to do with rooted or recovery installed? Since i have a rooted and recovery installed on it. Or maybe the problem is with the magnetic cable usb?
Click to expand...
Click to collapse
My dad's got the same problem after 80%. He has Z2 running completeley stock, no root etc, so it must be software's fault.
mr.loverlover said:
My dad's got the same problem after 80%. He has Z2 running completeley stock, no root etc, so it must be software's fault.
Click to expand...
Click to collapse
Did your dad try with another/new magnetic charger? I think im gonna change to a new magnetic charger soon. Glad to hear if it will solve the problem.
connectprabhu said:
Nopee.. Nothing of that sort for me ...
Click to expand...
Click to collapse
Thats good for u.
Happens to me aswell connected via USB on my pc.
So, i bought a new brand magnetic charging adaptor called "MAGNECTOR X2". This solved the blinking charging issue. Yeah i was right, theres nothing to do with lollipop update or software. ROFL! I recommended for u guys also.
Stronger magnet
More stable
Can be used with all type micro usb cable
Easy to carry
*Search at youtube "magnector x2" for more detail.
yuskhayru said:
Did your dad try with another/new magnetic charger? I think im gonna change to a new magnetic charger soon. Glad to hear if it will solve the problem.
Click to expand...
Click to collapse
No. Unfortunatelly he doesn't have any other charger.
The docking station isn't original, however it was charging fine on kitkat.
mr.loverlover said:
No. Unfortunatelly he doesn't have any other charger.
The docking station isn't original, however it was charging fine on kitkat.
Click to expand...
Click to collapse
I suggest u try with another diffrent magnetic charger, if the prob still there, do a clean install by using flashtool. Hope that will help, since my problem already solved by changing the usb cable/magnetic charger it self.
For your information, charging your phone to 85% or 90% rather than 100% doubles it's battery life cycle (as in amount of discharge/charge cycles it can survive through).This is something you should care about as the back of the phone is not openable.
I'd want mine to blink after 90% :laugh:
yuskhayru said:
I suggest u try with another diffrent magnetic charger, if the prob still there, do a clean install by using flashtool. Hope that will help, since my problem already solved by changing the usb cable/magnetic charger it self.
Click to expand...
Click to collapse
He won't buy another cable due to OS bug, and also he won't wipe his data for sure. We will see if the next update changes something.

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