Hi, my girlfriends's xperia neo won't power on or charge, last night she was playing a game and the phone powered down because the battery died , she then plugged it in and in the morning it we found it wasn't turning on anymore. When we press the power button , the LED blinks red three times, this has happened before but when we left it alone, it started working.
We have tried taking the battery, SIM and MicroSD out, then plugging the cable in, waiting a while, putting the battery in and waiting another while (we saw this on a forum) sadly it didn't work (tried this with both the wall charger and charging from pc)
the phone is still under warranty and she doesnt want me to void it by flashing new FW
Can anyone help or should we send it back to sony for repair? I'd prefer to be able to fix it at home, (i have plenty of experience repairing software issues on various android phones)
chrotek said:
Hi, my girlfriends's xperia neo won't power on or charge, last night she was playing a game and the phone powered down because the battery died , she then plugged it in and in the morning it we found it wasn't turning on anymore. When we press the power button , the LED blinks red three times, this has happened before but when we left it alone, it started working.
We have tried taking the battery, SIM and MicroSD out, then plugging the cable in, waiting a while, putting the battery in and waiting another while (we saw this on a forum) sadly it didn't work (tried this with both the wall charger and charging from pc)
the phone is still under warranty and she doesnt want me to void it by flashing new FW
Can anyone help or should we send it back to sony for repair? I'd prefer to be able to fix it at home, (i have plenty of experience repairing software issues on various android phones)
Click to expand...
Click to collapse
How about Repair phone with pc companion?
If it is unmodified, send for repair.
The plug was switched on either
Sent from my MT11i using XDA
check the plug and power cable ?
vargens said:
How about Repair phone with pc companion?
Click to expand...
Click to collapse
How can i do this without switching the phone on?
mpiekp said:
If it is unmodified, send for repair.
The plug was switched on either
Sent from my MT11i using XDA
Click to expand...
Click to collapse
What do you mean by the plug was switched on either?
What rom and kernel you're using?
Edit: ok,i see that your phone is unmodified,so, my advice is to send it back to Sony,for repairing.
georgeiulian89 said:
What rom and kernel you're using?
Click to expand...
Click to collapse
Everything on the phone is stock, it hasnt been modified in any way since it was bought (in nov '11 if that helps)
chrotek said:
How can i do this without switching the phone on?
Click to expand...
Click to collapse
Use SEUS, to repair the phone!
http://sony-ericsson-update-service.en.uptodown.com/
chrotek said:
Everything on the phone is stock, it hasnt been modified in any way since it was bought (in nov '11 if that helps)
Click to expand...
Click to collapse
Try charging with another mini-usb (all are compatible with Neo),and if doesn't charge,it means that it's a hardware failure.
---------- Post added at 01:59 PM ---------- Previous post was at 01:45 PM ----------
zmbutt said:
Use SEUS, to repair the phone!
http://sony-ericsson-update-service.en.uptodown.com/
Click to expand...
Click to collapse
Since the software it's unmodified,i don't think that it's a software related problem,but worth a try.
i had problems like that with my galaxy mini .. it was caused by bad usb cable... try to charge with another one... or the battery finally died... buy a new one
Sent from my GT-S5570/MT15i using xda premium
Does red LED blinks 3 times?
Does your PC says unknown device?
Send it to repair. You won't be able to fix it at home, unless you have SeTool box.
more info: http://forum.xda-developers.com/showthread.php?t=1254409
Sending to repair is more safe
Sent from my Xperia neo using xda premium
Related
I need help with this NOW if anyone can. I figured I'd go ahead and make a thread for it so it would get seen. I was trying to update to 2.1 and something went wrong. Long story short the battery drained and now even when it's plugged into the wall all it does is flash its little red light. If I can get it to charge I think I can get things working again but as it stands I don't even know if it is charging. If I have it plugged into the wall and remove the battery the led turns green. If I put the batt back in afterwards it will go off after a bit and eventually "turn on" (in this case that just means that the screen comes on but is completely black but backlit) but there is no led indication at all so i don't know if it's charging or what. It doesn't seem to be. I really need help asap. Thanks in advance.
Silly question perhaps.. have you tried putting it into flash mode for SEUS (phone off hold back key, plug in USB cable)...?? does it register the phone?
Open pc companion hold back button and insert the micro Ian until it says stop it should then tell you your software is already the latest but if there's a problem you can use the repair option. Hth
Sent from my X10i using XDA App
Not the micro Ian but the micro ish. Damn sausage fingers!
Sent from my X10i using XDA App
Dear god how hard is it to write micro USB !!!
Sent from my X10i using XDA App
im_iceman said:
Silly question perhaps.. have you tried putting it into flash mode for SEUS (phone off hold back key, plug in USB cable)...?? does it register the phone?
Click to expand...
Click to collapse
Tried it just now, nothing.
My suggestion would be to plug it in for a few hours then try again. Or take battery out completely and try the back button without a battery. Might work. Might not. Sorry. Doubt the phone is bricked tho.
Sent from my X10i using XDA App
adamwilliams said:
My suggestion would be to plug it in for a few hours then try again. Or take battery out completely and try the back button without a battery. Might work. Might not. Sorry. Doubt the phone is bricked tho.
Sent from my X10i using XDA App
Click to expand...
Click to collapse
I tried without the battery and it didn't work. I'll leave it plugged up for a while but if it doesn't charge i don't know what i'm going to do.
spacegravity4me said:
I need help with this NOW if anyone can. I figured I'd go ahead and make a thread for it so it would get seen. I was trying to update to 2.1 and something went wrong. Long story short the battery drained and now even when it's plugged into the wall all it does is flash its little red light. If I can get it to charge I think I can get things working again but as it stands I don't even know if it is charging. If I have it plugged into the wall and remove the battery the led turns green. If I put the batt back in afterwards it will go off after a bit and eventually "turn on" (in this case that just means that the screen comes on but is completely black but backlit) but there is no led indication at all so i don't know if it's charging or what. It doesn't seem to be. I really need help asap. Thanks in advance.
Click to expand...
Click to collapse
Just out of interest how long have you left it on the charge for? Because the red light flashes while charging until 10% and I remember once when my battery fully drained it did that for a few minutes until phone turned on again. Leave it for a while if you haven't done so.
The reason I ask is, incase you saw red light flashing and took it off charge straight away thinking its faulty? Like I said it sometimes takes a while to turn on fully when battery has died.
Edit: I know this is unhelpful, but that's why when you update via SEUS it says to ensure battery has 50%
Sent from my X10i using XDA App
I got he same problem 3 weeks ago. i could not get the phone to boot anymore even after trying all the unbrick method available here. so i sent it to sony ericsson service and they changed the motherboard.
okay, been charging for a while now and still have the red light. Pretty confident it isn't charging.
Plz try another usb cablr. I know about 20 people whoms usb cable accidently died and the phones cannot charge anymore ....
Regards
Sent from my X10i using Tapatalk
Bin4ry said:
Plz try another usb cablr. I know about 20 people whoms usb cable accidently died and the phones cannot charge anymore ....
Regards
Sent from my X10i using Tapatalk
Click to expand...
Click to collapse
+1 - this happened to my wifes vivaz and my x10. changed cable and started charging again.
mrtim123 said:
+1 - this happened to my wifes vivaz and my x10. changed cable and started charging again.
Click to expand...
Click to collapse
But the phone won't even boot. Will the battery charge while it's off? or when it's on a black screen? I know 2.1 lets it charge when it's off now, but the OP said the update screwed up.
Other suggestions that may take some time:
1. Find someone else who has an X10 and charge it in their phone.
2. Bring it to your phone provider and ask them to charge it.
3. Bring it to your phone provider and exchange the battery (temporarily?).
4. Buy an external wall charger (one that lets you charge the battery directly, not in the phone).
I ended up bypassing the phone and charging the battery directly via a macgyvered usb cable. Don't ask. lol. But I got it charged enough to use the se update tool and restore it back to the original rom. I'll try the update to 2.1 later after I get this thing charged all the way up. Thanks guys.
Hi,
I have an Xperia U which suffered a broken screen from something being dropped on the phone. I replaced the screen but since then I seem to get the following charging problem.
If the phone is ON, it will not charge from USB PC or Mains charger, despite the phoning showing a charging icon and reporting 'Charging' in the Battery parts of settings.
If the phone is OFF, it will charge. During this charging, if the phone is switched ON, the phone will continue to charge!.
Any ideas please?
Gavin
I think you misunderstood something.
XperianPro said:
I think you misunderstood something.
Click to expand...
Click to collapse
Basically, if the phone is on when the charger is connected, the phone shows that its charging but it doesn't charge, the battery continues to drain.
The phone only charges when switched off. Whilst it is charging I can switch it on and it continues charging.
I guess to summarise, if the phone is on when the charger is connected then the phone doesn't charge!!
Any ideas?
Gavin
Even i face the same problem
brumgav said:
Hi,
I have an Xperia U which suffered a broken screen from something being dropped on the phone. I replaced the screen but since then I seem to get the following charging problem.
If the phone is ON, it will not charge from USB PC or Mains charger, despite the phoning showing a charging icon and reporting 'Charging' in the Battery parts of settings.
If the phone is OFF, it will charge. During this charging, if the phone is switched ON, the phone will continue to charge!.
Any ideas please?
Gavin
Click to expand...
Click to collapse
hey even im facing the same problem..i have an unlocked bootloader which is rooted..and has stock kernel and firmware..someone please help us...:crying:
brumgav said:
Hi,
I have an Xperia U which suffered a broken screen from something being dropped on the phone. I replaced the screen but since then I seem to get the following charging problem.
If the phone is ON, it will not charge from USB PC or Mains charger, despite the phoning showing a charging icon and reporting 'Charging' in the Battery parts of settings.
If the phone is OFF, it will charge. During this charging, if the phone is switched ON, the phone will continue to charge!.
Any ideas please?
Gavin
Click to expand...
Click to collapse
I have same problem Have you solved this problem? I think that problem is in microUSB connector...
Wipe all data and re flash the firmware. If your bootloader is unlocked fastboot the kernel again too
Sent from my 4.2.2 PAC powered Xperia S via Tapatalk
Ben36
no, this is not a solution; I`ve tried another charger, USB cable, battery, factory reset, flashed new firmware... problem persist... at service center told me thad USB connector have no problem, so is the chance that problem be in CPU?
I had this problem with the new 3.4 kernel on the XS you see. It was because I flashed and didn't fastboot the kernel. Thought it may be the same for you
When you flashed new firmware did you completely wipe the phone clean?
Sent from my 4.2.2 PAC powered Xperia S via Tapatalk
Ben36 said:
I had this problem with the new 3.4 kernel on the XS you see. It was because I flashed and didn't fastboot the kernel. Thought it may be the same for you
When you flashed new firmware did you completely wipe the phone clean?
Sent from my 4.2.2 PAC powered Xperia S via Tapatalk
Click to expand...
Click to collapse
first i did Factory reset on GB 2.3.7 an then with FlashTool i flashed ICS and completely clean phone but problem persist at the service center they also don`t knew what is problem
Very strange. Is your bootloader unlocked?
Sent from my 4.2.2 PAC powered Xperia S via Tapatalk
Ben36 said:
Very strange. Is your bootloader unlocked?
Sent from my 4.2.2 PAC powered Xperia S via Tapatalk
Click to expand...
Click to collapse
No... bootloader is locked and not rooted
If you done nothing to your phone like root or unlocking bootloader then I think it is hardware defect
... But can't say about it...
Sent from my ST25i using xda app-developers app
sauravrockable said:
If you done nothing to your phone like root or unlocking bootloader then I think it is hardware defect
... But can't say about it...
Sent from my ST25i using xda app-developers app
Click to expand...
Click to collapse
yes at service center told me that may be there CPU micro trauma that is worst diagnosis
Hi, I'm new at the forum and have read some threads about problems on x10.
My phone is a x10a, with Gingerbread version installed via Flashtool long ago, I bought the phone +/- 2 years ago.
Well, last night I installed 2 apps, 1 for wallpapers and the other one was Go Launcher.
Till that ok, everything running, but then I decided to restart my phone cuz it was on for several days. The problem started there, I couldn't turn it on again after I turned it off.
So today I searched a little for problems like these, tried to flash my device, but it turns the green light on for a few seconds then it goes off, and my device is disconnected from the Flashtool. Tried to charge my battery for like 30 minutes, tried taking out the microSD, tried turn on holding volume and power button together, tried turning on without the battery (connected to the charger), but still stuck.
If anybody pleeeease can help me I would be REALLY glad!!!
Thanks in advance
Well in some cases it works, so try to remove battery hold back button, plug your USB cable and insert the battery. It should connect in flashmode. Then flash official ROM and it should start. At least I hope so.
TnT84 said:
Well in some cases it works, so try to remove battery hold back button, plug your USB cable and insert the battery. It should connect in flashmode. Then flash official ROM and it should start. At least I hope so.
Click to expand...
Click to collapse
Tried but as I haven't turned on USB Debugging I'm not able to flash my phone. Thank you
maahsky said:
Tried but as I haven't turned on USB Debugging I'm not able to flash my phone. Thank you
Click to expand...
Click to collapse
Repair using pc companion?
Sent from my X10 using xda premium
epulrevo said:
Repair using pc companion?
Sent from my X10 using xda premium
Click to expand...
Click to collapse
Didn't work too =/
Thank you guys, I gave up and taken the phone to a technician
Take care
I do have the x10a with the same problem. Lot of users will recommend pc companion method but the problem is that the device is not recognized by the computer/other OS.
I bought the Galaxy S3 instead
Sent from my SGH-I747M using xda premium
I am facing the same problem. I think it might be the battery !! Try starting with a different battery.
Hi everyone. I bought my Xperia Z2 (Taiwan Ver.) in Hong Kong.
It was still OK yesterday and sometimes I charged it,
it didn't detect and it's not charging. This may be the problem of my power line because I changed the other one and it worked.
And I charged it with the problem one and it showed "Charging".
This morning I just couldn't turn on my phone. I tried many plugs, USB lines and it showed nothing. Then I used the dock to charge but it didn't work.
Please help! I don't think they will fix it for free......
These are the symptoms:
1. No response even trying Volume UP + Power button and many other combination for pressing at least 30 seconds each time
2. No response when connecting to PC
3. Plugged into the original charger and couldn't feel any heat from charger nor Z2
4. Tried the red button next to SIM card slot still not working
5. Charged it for a very very long time still no response
PLEASE HELP!
========FIXED========
1.Using mobile charger (5v ~ 2.5A) and remove SIM card and SD card if you have one
2.Plug mobile charger into Z2
3.Press Start button of the charger
4.Nearly the same time press the Power button of Z2 (with Volume Up I guess because I pressed it too)
5.Then Z2 may turn on the red LED light
Tips: I tried so many times, I guess the time of pressing charger and Z2 power button is important because I tried many times /.\ Hope you guys won;t get this problem. And I got this problem is because of drained battery, DON'T EVER LET THE BATTERY'S POWER BE LOWER THEN 10% IS THE SAFEST!
Leave it on charging for a while, its a normal issue when the battery completely depletes. Don't worry.
I'd suggest leaving it on charge all day, do check after 4-6 hours tho.
KyleSforza said:
Leave it on charging for a while, its a normal issue when the battery completely depletes. Don't worry.
I'd suggest leaving it on charge all day, do check after 4-6 hours tho.
Click to expand...
Click to collapse
Thanks I will wait :crying:
But when I use my mobile charger (6600mah) to charge, it didn't show that it is charging as the light of charger will be blinking if it is charging.
LamSiuBilly said:
Thanks I will wait :crying:
But when I use my mobile charger (6600mah) to charge, it didn't show that it is charging as the light of charger will be blinking if it is charging.
Click to expand...
Click to collapse
Just wait. And use an electric socket for it, or the dock.
KyleSforza said:
Just wait. And use an electric socket for it, or the dock.
Click to expand...
Click to collapse
Ok hope it works :crying:
KyleSforza said:
Just wait. And use an electric socket for it, or the dock.
Click to expand...
Click to collapse
My socket is not even get warm?
I press the power button for at least five seconds and it still not worked....
Try holding the power button for over a minute
Sent from my HTC One X using Tapatalk
---------- Post added at 09:51 AM ---------- Previous post was at 09:46 AM ----------
Also here should be a small button just below the micro usb port. Try holding that in for ten seconds using a toothpick and then try booting up.
Sent from my HTC One X using Tapatalk
edge3uk said:
Try holding the power button for over a minute
Sent from my HTC One X using Tapatalk
---------- Post added at 09:51 AM ---------- Previous post was at 09:46 AM ----------
Also here should be a small button just below the micro usb port. Try holding that in for ten seconds using a toothpick and then try booting up.
Sent from my HTC One X using Tapatalk
Click to expand...
Click to collapse
No it's not working
Please help!
I charged it for whole day and it still not worked...
It doesn't even turn on its led light.
I honestly don't know then. I don't actually have the phone yet. I'm kinda out of ideas. Maybe try plugging it into a pc and seeing if anything gets recognised? If not just take it back, it's obviously not right
Sent from my HTC One X using Tapatalk
edge3uk said:
I honestly don't know then. I don't actually have the phone yet. I'm kinda out of ideas. Maybe try plugging it into a pc and seeing if anything gets recognised? If not just take it back, it's obviously not right
Sent from my HTC One X using Tapatalk
Click to expand...
Click to collapse
OK then, thanks and I tried connecting it to PC and no response :crying: :crying:
I don't understand why posting such a problem here on the forum.. would it be easier if you just use the warranty and go to any sony centre near by???!!
of course if you didn't void the warranty
no offence meant. but I see many people complaining even for a small things or complaining about things that can be easily fixed by warranty from Sony..
plus this phone is still not yet available everywhere. so many people don't know about it.. better just go to Sony center..
Good luck
Sent from my GT-I9200 using xda app-developers app
Have you tried volume up + power button?
Sent from my HTC One X using Tapatalk
Cena99 said:
I don't understand why posting such a problem here on the forum.. would it be easier if you just use the warranty and go to any sony centre near by???!!
of course if you didn't void the warranty
no offence meant. but I see many people complaining even for a small things or complaining about things that can be easily fixed by warranty from Sony..
plus this phone is still not yet available everywhere. so many people don't know about it.. better just go to Sony center..
Good luck
Sent from my GT-I9200 using xda app-developers app
Click to expand...
Click to collapse
Well I am going to the shop I bought this phone (Not official SONY shop or carrier as Z2 is not available in Hong Kong officially) and let them fix it. I don't know if they are going to send it hack to Taiwan to fit it or fix it themselves (Hope not)
And I post my question here because I think it is better to fix it myself because it takes time to take my phone to the shop and to wait it to get fixed. I am sorry for posting this stupid question and I still hope for another reply to solve my problem.
edge3uk said:
Have you tried volume up + power button?
Sent from my HTC One X using Tapatalk
Click to expand...
Click to collapse
I tried /.\ No response
When charging Xperia Z2 over normal micro USB port it keeps disconecting and connecting.
this happened after I tried to connect my sony to pc using magnetic cable.
some time its charge normally but when it come to 90% the problem appear again.
please help me. I bought this phone one month ago its new
im very sad. :crying::crying::crying::crying::crying::crying::crying::crying:
Wipe battery stats ?
Sent from my Trident-A1 using XDA Free mobile app
How to wip battery stats?
Sent from my D6503 using XDA Free mobile app
Maherreyad said:
When charging Xperia Z2 over normal micro USB port it keeps disconecting and connecting.
this happened after I tried to connect my sony to pc using magnetic cable.
some time its charge normally but when it come to 90% the problem appear again.
please help me. I bought this phone one month ago its new
im very sad. :crying::crying::crying::crying::crying::crying::crying::crying:
Click to expand...
Click to collapse
Happens to me aswell... It started about 2 months ago... I usually charged my phone with magnetic charger with longer, unofficial cable. But some time ago, it started to charge only to about 85% at this point, phone disconnect s/connects like if I unplugged it... Only thing that solves this is using original charger, original cable (magnetic or USB)... This is the only way I can charge it to full.
Thanx alot for replying but i use original usb charger it come with the device and the same problem
Sent from my D6503 using XDA Free mobile app
Maherreyad said:
Thanx alot for replying but i use original usb charger it come with the device and the same problem
Sent from my D6503 using XDA Free mobile app
Click to expand...
Click to collapse
Well, in that case... I would probably turn it off and try to charge the phone to 100%, maybe flash stock ROM via Flashtool, or just use warranty and return the phone, if nothing helps.
I tried to turn it of and charge 100% but i dont try to flash stock rom. ill try it
Thanx aloooot
Sent from my D6503 using XDA Free mobile app
any solution guys , i dont have warrenty and i need a solution :S :S
Did you plug in the magnetic connector upside-down by any chance?
Jackos said:
Did you plug in the magnetic connector upside-down by any chance?
Click to expand...
Click to collapse
yes actually i did once , but my phone turned off right away
ahmed132 said:
yes actually i did once , but my phone turned off right away
Click to expand...
Click to collapse
So unfortunately you damaged your mainboard. It needs to be replaced.
When charging Xperia Z2 over normal micro USB port it keeps disconecting and connecting.
this happened after I tried to connect my sony to pc using magnetic cable.
some time its charge normally but when it come to 90% the problem appear again.
please help me. I bought this phone one month ago its new
im very sad. :crying::crying::crying::crying::crying::crying::crying::crying:
yes i do that.
It's a lollipop bug and Sony officials have already noticed it after several months, I hope it gets solved soon, A lot of ppl are facing the issue
NirmalSitaldin said:
It's a lollipop bug and Sony officials have already noticed it after several months, I hope it gets solved soon, A lot of ppl are facing the issue
Click to expand...
Click to collapse
is it a lollipop bug or motherboard issue , its important to know since im out of warrenty
It's 100% mainboard issue.
Its a lollipop bug had the same issue I even used the magnet slot upside down once thpught I messed the phone up I even changed the battery and still had the issue it stopped when I put the phone back kitkat. Best advice is try it back on kitkat see if it still happens
Sent from my D6503 using XDA Free mobile app
sharkman3d said:
Its a lollipop bug had the same issue I even used the magnet slot upside down once thpught I messed the phone up I even changed the battery and still had the issue it stopped when I put the phone back kitkat. Best advice is try it back on kitkat see if it still happens
Sent from my D6503 using XDA Free mobile app
Click to expand...
Click to collapse
After you connect the magnetic charger upside down you fry one of the diodes on the mainboard.
Do as you want, your phone, your cash
isnt it repairable like the repair center will ask for theprice of a new phoen to fix it !!!