[Q] Exchange with GMail - smartlock disable : how to bypass ? - Android Q&A, Help & Troubleshooting

Hello,
I'm using GMail to read my corporate emails using exchange sync with a certificate. So far it works fine, and even if I don't like the idea of giving admin permissions on my phone I guess I have to deal with it.
The problem is that I now have to follow a few rules (like mandatory pin code), one of them I would like to bypass: I can't use smartlock feature anymore and unlock my phone when it's connected to my smartband. The option is greyed.
Would anyone know a way to change this ?
phone: Sony xperia z3 with stock based rom.
Any help would be much appreciated.

I'm having the same exact problem with the latest Gmail update. It's driving me nuts. Any ideas??

Related

[Q] mail problems

hi guys.just bought galxy tab 10.1 and it looks really nice.
I v been having a problem in setting up email accounts though.
Whenever i try to add an account(yahoo account for example)i get wrong username or password message all the time.if i try manually i get the messag:cannot execute sensitive command.....
I have setup my email accounts on my Ssamsung galaxy S II without any problem
Any ideas?
Thank you in advance
username on email changing
Hi I have same problem with live mail account, it keeps changing user name, did you solve the problem?
email connection problem
Hi I have the same problem but with live mail. It keeps changing the user name and causing a connection error to come up. Did you solve your problem?
not yet still trying to short it out.very frustrating to be honest
Try this
Hi like you pretty frustrated so went back to basics and onto Hotmail Q&A only to find out I needed to use a different email set up from that I use on a computer as this is a mobile device. Guess that makes me daft for not thinking of that but hey we all got to learn. Anyway set up now using the windows live mail help under setting up email on a mobile device and it appears to be working. Hope that helps.:
thank you for the tips
Is it the same with yahoomail and tne other email accounts?
hi, are you guys using the native Android email client? if so, I would also highly recommend K9 Mail/Kaiten Mail.
Sent from my SGH-T839
yup tryed that too and still getting same problems
Don't know about yahoo but I see there is an android downloadable app for yahoo? Also there is an interesting trail on android forum regarding yahoo email setup which might help. Hope you get it working.
I had a bit of a prob when seeting up the stock email and turned out it was because of user name, You must set up your user name just as it says.
If i remember right (dont have my tab with me now) it ask for your user name and must be
your domain/username
like : earthlink.net/rick
maybe this will help.
thank you i ll try that aswell
Weard though that i had no probs on my samsung galaxy s and its a pain on my tab....

Compatibility issues with the Gmail app, Exhange security settings and Smart Lock?

Despite what my first points might suggest, this does not seem to just be an issue with the Exchange admin disabling Smart Lock.
First the issue: When I add my work e-mail, it completely disables Smart Lock and all the underlying features with the note "Disabled by administrator".
Of course, this sounds like they have disabled this server side.
The thing is though, that this worked problem free up until recently, when I had to reset my phone and then add my account again.
I checked with the admins and they claimed nothing have been changed on the server.
It also did not affect anyone else using Android phones.
Then I tried removing and re-adding the account on a colleague's phone and now he got the same issue.
Turns out that this only happens with the newest Gmail app. (5.2).
If I uninstall updates and downgrade Gmail to 5.0 or 5.1 ish and then add the Exchange account, I can activate Smart Lock without problems.
It keeps working problem free, even after upgrading the Gmail app.
In short, my testing suggests that this only an issue if you add the Exchange account after upgrading the Gmail app to 5.2.
This workaround is serviceable for now, but it won't work anymore after Android M arrives, as then the system app version will start at 5.2 and can't be downgraded (I tried through adb install, but then everything just started crashing).
Because of this, I thought it might be time to find the actual cause here.
Any tips and suggestions?
Any helpful info I could provide?
Am I even close to being correct in my assumptions of fault?
Since I'm on M preview too, I also hope for a solution....

[Q] Email problem Lollipop

Hello Everyone!
I have a problem with the Email app since Lollipop update .232 Europe CE1. I have many e-mail addresses, like private and company and other. I added 2 of my email addresses with IMAP and now I cannot add more, because if I want to do it, after the last step it says "Account not found. I might have been deleted.". I get this message with IMAP and with Exchange too (@live.com address). Does anyone have a solution for this? Or I'm the only one with this really annoying problem?
Thanks in advance
Well, it seems I'm the only one having this issue
Great! Maybe .264 update will solve this problem ...
Próbáld meg eltávolítani az összes e-mail fiókot és újra add hozzá. Ha ez sem működik akkor próbáld meg a Gmail alkalmazással, azzal hátha fog
Flashed .264, problem exists, so I give up. Waiting for my company phone next year and then I'll use my company emails on it.
AttilaGolik said:
Hello Everyone!
I have a problem with the Email app since Lollipop update .232 Europe CE1. I have many e-mail addresses, like private and company and other. I added 2 of my email addresses with IMAP and now I cannot add more, because if I want to do it, after the last step it says "Account not found. I might have been deleted.". I get this message with IMAP and with Exchange too (@live.com address). Does anyone have a solution for this? Or I'm the only one with this really annoying problem?
Thanks in advance
Click to expand...
Click to collapse
I started having this problem but only after the e-mail app update that sony did recently. exactly the same "Account not found. It might have been deleted." error as you. I've seen similar reports on rom threads too, can't remember where exactly so you're not alone.
Anyway the good news is that i've always managed to get my 4 accounts working (2 gmail / 1 pop / 1 exchange) after trying to add them a bunch of times they finally stick (sometimes 10 tries sometimes more like 50 lol ... i'm really persistant xD )
AttilaGolik said:
Hello Everyone!
I have a problem with the Email app since Lollipop update .232 Europe CE1. I have many e-mail addresses, like private and company and other. I added 2 of my email addresses with IMAP and now I cannot add more, because if I want to do it, after the last step it says "Account not found. I might have been deleted.". I get this message with IMAP and with Exchange too (@live.com address). Does anyone have a solution for this? Or I'm the only one with this really annoying problem?
Thanks in advance
Click to expand...
Click to collapse
Hello,
got the same issue. Just deleted my Exchange Account cause I've had some syncing issues. Now I'm getting this message, when I try to create the account on my phone again.
My other email accoutns are working perfect.
Haven't found anything about this issue on the www.
I'm on Customized DE 23.4.A.1.264
You got any idea right now how to solve it?
Greets,
n3087
I have no idea about this weird issue. Everything was flawless on 5.0.2, but since then the Email app is just a crap ... I'm on .264 too, but problem still exists. Maybe on Marshmallow ...
Hello,
Yesterday I found a solution for me.
First I made a Backup of my current configuration.
After that I deactivated every app that has to do with mail service.
Like exchange, email, kalender, etc. Also cleared all the data. Then I deactivated the auto sync service.
Now I restarted the mobile. Now activate all the apps again except exchange 5.*
After that I added my mail exchange account with success. Now just activate exchange 5 and auto sync. Get back the other mail accounts with the backup made before.
Right now everything is working for me.
Full wipe wasn't an option for me cause my mobile is encrypted.
N3087
I also got this "account not found. it might have been deleted" error.
story:
I rooted following this guide:
http://forum.xda-developers.com/xpe...ck-d6502-03-23-4-0-546-completeguide-t3171219
Did not try the Email app while briefly on 23.4.a.0.546. I am now on 23.4.a.1.200.
I came from 5.1.1, 23.4.a.1.232, D6503 where I backed up several app installs (apk). I happened to also backup the Email-app.
my solution:
I started the Email apk to see what version it was compared to the one I was running.
The same (8.1). I installed it over the existing install anyway to see what would happen.
I had one mail account added at this point.
NOW I could add another mail account!
BUT! When trying to add a second one, the error was back. So I installed the app again and I was able to add another mail account.
This was repeatable. I did this three times.
Thought: It MIGHT work to just reinstall the app you are already running if you get the apk. In my case the versions appeared to be the same.
I did not try to uninstall the Email app completely and then try to add accounts from "scratch".
Strange error with a strange "solution"; or work-around.
Edit: I did not try to add accounts until after I had removed a ton of Sony and Google crapware (my main reason for rooting).
So I dont know if the error is related to app removal.
mohrjaffa said:
I also got this "account not found. it might have been deleted" error.
story:
I rooted following this guide:
http://forum.xda-developers.com/xpe...ck-d6502-03-23-4-0-546-completeguide-t3171219
Did not try the Email app while briefly on 23.4.a.0.546. I am now on 23.4.a.1.200.
I came from 5.1.1, 23.4.a.1.232, D6503 where I backed up several app installs (apk). I happened to also backup the Email-app.
my solution:
I started the Email apk to see what version it was compared to the one I was running.
The same (8.1). I installed it over the existing install anyway to see what would happen.
I had one mail account added at this point.
NOW I could add another mail account!
BUT! When trying to add a second one, the error was back. So I installed the app again and I was able to add another mail account.
This was repeatable. I did this three times.
Thought: It MIGHT work to just reinstall the app you are already running if you get the apk. In my case the versions appeared to be the same.
I did not try to uninstall the Email app completely and then try to add accounts from "scratch".
Strange error with a strange "solution"; or work-around.
Edit: I did not try to add accounts until after I had removed a ton of Sony and Google crapware (my main reason for rooting).
So I dont know if the error is related to app removal.
Click to expand...
Click to collapse
Hello,
My phone isn't rooted and so I'm not able to uninstall pre-installed apps.
I hope this bug will be fixed on the next update...
SOLVED: Pause the Auto-Sync in Settings>Accounts
Good day to all! I stumbled across the solution (at least for me on my Z3c) by speed reading through all the previous replies and noting what seemed to pop out. Basically with auto-sync still activated the email app can't sync, delete, add, etc (decide) what it should do first. So, within Settings>Accounts tap the top right 3 dots and disable (uncheck) the auto-sync feature. Return to the email app (or I suppose calendar or any app causing a similar issue) and add the account. Once all accounts are added to the app, return to Settings>Accounts to re-enable auto-sync and all works (Finally!). Cheers!
davidkeithhaines said:
Good day to all! I stumbled across the solution (at least for me on my Z3c) by speed reading through all the previous replies and noting what seemed to pop out. Basically with auto-sync still activated the email app can't sync, delete, add, etc (decide) what it should do first. So, within Settings>Accounts tap the top right 3 dots and disable (uncheck) the auto-sync feature. Return to the email app (or I suppose calendar or any app causing a similar issue) and add the account. Once all accounts are added to the app, return to Settings>Accounts to re-enable auto-sync and all works (Finally!). Cheers!
Click to expand...
Click to collapse
Had the same problem on my Z1 and it worked!!!
Thanks
Problem still not solved October 2016
I have the same problem with Xperia Z1 compact, Lollipop 5.1.1. I have two accounts but can not add the third, same message. Tried re-setting, clearing cache, didn't help. Autosync was already unchecked.
Seems to be a Sony problem, haven't seen anything on www about other vendors.
Any solutions other than rooting the phone or third party apps?
Thanks!
PS Sony has marked their threads as "solved" while it definetely is not. Little white lies.

Xperia Z2 Hotmail/Exchange Activesync sync error

I had this exact same problems with my Z, and now i have gotten a Z2 for workphone, and still i run into this problem.. WTF Sony!?
Setting up Hotmail on the build in email app does not work.. Automatic setup, POP3, Exchange Activesync, IMAP, different settings such as hotmail/outlook server name, ports etc etc does not matter.
It loads up my last email, but it wont sync new ones - It says sync error..
I want to get notified as soon i get email and i want to use the build in app..
Can anyone help me out here? Never had this kind of problems on LG, Samsung, Nokia, HTC, its just setup up and go... What is it that Sony cant do which every other manufacters can do easily?
What settings do i use?
It always worked for me and stopped working lately.
I don't think it is a Sony problem, but a Microsoft problem.
In stead of push notifications I set it to check every hour and now I get notified when there is mail.
But if its a microsoft issue, why is it working with the build in email app on both my LG V10 and HTC One but not my Z2?
That is a good question...
As push notifications are initiated from the server when a new mail arrives and as it works when my phone asks if there is a new mail, I still believe that the problem should logically be server side.
But for the reason why, and why it works on other clients/phones I haven't got a response.
Maybe bill gates' Walkman has aten his favorite tape and he has taken vengeance by blocking Sony from his services xD
I don't get it. Every other email app works just fine on the Z2, Gmail works fine on the built in email app, every other phone I have owned worked fine with Active sync on Hotmail, but not on the built in app on my Z2.. I really want to use the built in app, this is ridiculous.
It works on the first sync after setup, then it won't sync anymore , saying temporary sync problems.
Sent fra min D6503 via Tapatalk
Now i done a factory reset, but still the same.
Went up to my mom and looked at her Z1 today, she is using @Live.com, and her syncs just fine. I noticed a difference is the servername, on mine its dub405-m.hotmail.com and on the Z1 it was dub408.. I tried to change mine todub408 but its set itself back to 405 again.
ARGH how annoying !!
I think i have found the cause of the problem - put Screen lock either PIN or PATTERN or password then should work. Then once delete the account and make same new one.

phonebook gone after removing email account

Hey there,
so among others, I had a company email account on my Z3 compact, using Exchange ActiveSync. Meanwhile, they don't use Exchange anymore at the company and so I wanted to delete that account because I can't access my emails with the phone anymore anyways.
Now I found that it has also deleted almost all my phonebook entries since, apparently, they were connected to the Exchange ActiveSync account. I wasn't aware at all that it would do that, is there a way I can get the entries back?
Additionally, Google shortly afterwards requested I re-verified my password because of "suspicious activities" ?
Regarding phone specs, i have an xperia system update pending 23.5.A.1.291, no idea what Android version I have currently. No rooting.
Thanks for any and all comments.
Greetz
Andi
ttt, anyone can help me please?

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