Trying to recover data from this phone.. not turning on. - Sprint HTC EVO 4G LTE

Hey guys, I realize I may be asking for a miracle here. My cousin gave me this phone to try and recover some pictures off of.. they are sentimental photos of his mother that passed away recently. He's not a very big tech guy so they weren't backed up. (I know.)
So I am trying to do all I can to help here. I have no idea what happened to it, but when I plug the phone in I get nothing, no lights, no boot up, nothing. I am by no means any tech genius here either but I know enough to know that recovering anything from this phone is going to be a long shot.
Just putting it out there and wondering if anyone has any ideas, or if anyone runs a type of business that would specialize in pulling information from devices like this?
Thanks everyone.

First of all, you'll need to get it to power up. This is done by plugging in a known good charger and pressing the power button on top multiple times until the orange light begins to flash.
Once it does start flashing, leave it plugged in, this means it's beginning it's charge cycle. It will go from orange to green when complete.
If you can't get the orange light to flash, then idk what else to tell you.
Good luck!
Sent from my EVO using XDA Forums Pro.

Aside from using a good charger, I've also seen where people have had success in reviving a dead phone by holding down both volume buttons and the power button for 2 minutes. Might give that a shot.

Related

[Q] Could it be hard bricked?

I know many have gone on saying, oh I hard bricked my phone, etc, but turns out it was soft bricked. So let me say, I've soft bricked my phone many times and recovered it using Odin trying out different ROMs.
So what happened tonight is I was using my phone, browsing the internet when it locked up, screen stayed on, no response. - Sure, no prob, just restart, it's happened before. I held down the power button and shut it off. But now it won't turn on again. Battery is fine, I tried it in another phone and swapped the other phone's battery into this one.
Plugging in a charger doesn't do anything. I can't check Odin, cause it there is absolutely no response from plugging it in, removing battery, plugging it in again, holding down power buttons while plugging in and inserting battery, etc. I've tried many ways of getting it to power up, nothing seems to be happening.
I was running Bionix 1.1, with no problems for a couple months, so I really don't think the ROM did anything to it. Think my hardware just took a dive? It's really strange, and I'm sad. This phone is just about to hit 6 months old.
Do you guys have any other ideas of something I could try? Maybe I'll even open it up and take a multimeter to it to see if power is at least going through the phone.
Help!
Thanks.
Hmmm... Maybe Try the jig and see if it responds (check the sticky on that)
If not, Then check with a multi-meter and check continuity check the usb, check if there is voltage passing through battery contact (continuity). this all fails, then i would dis-assemble and check components,
http://forum.xda-developers.com/showthread.php?t=908211
here is a link on how to do that. The nice thing is you can check easier when all assembled. Also, If you do figure it is a component then Globaldirect.com does sell the pieces so you can replace.
Not much help but without really seeing the phone it is just guess work (and even seeing the phone it usually is guesswork as well )
Thanks Oka1.
I don't think the Jig is going to help in my situation. I'm not having an issue getting into Download mode. The phone won't power on at all. If I saw an image on the screen at all, I'll feel alot more confident. But nothing at all is showing.
I'll figure something out. I'll probably call up Samsung when I get to work tomorrow and pull the phone apart.
Thanks.
Moved of: Samsung Vibrant > Vibrant General
To: Samsung Vibrant > Vibrant Q&A
Please put your questions to: Vibrant Q&A
I've been in this spot before. Try, pull the battery, plug in the phone, hold the three buttons and at the same time push the battery back in. Should do the trick. It's been a long time since i've had to do it but I think those are the steps.
pull the battery and only hold down the volume keys, plug the usb in and put the battery back in...download mode..
Well... it's working again.
I did nothing other than pulled battery, sim, memory card and left it all apart overnight. I don't know what this causes, but after 8 hours, I put it back together again and it started working.
I had tried this over a 3 hour period before going to sleep and it hadn't worked, but somehow overnight worked..... sooooooooooo strange!
But thanks so much for the suggestion guys!

[Q] HTC Flyer Best Buy Needs Brick Repairman

Is there anybody in the community that repairs a unit that is bricked.
HTC Flyer Best Buy wi-fi version. Has revolutionary software on it.
Unit will not turn on.
Yesterday, I saw a video on YouTube about it. Is a method to back to Download mode, but I think the way to do this is not a same for all phones. There's a lot of videos on YouTube about it, and on ebay you can buy the cables or the accessories to do the job.
Hope this info help you.
Sent from my SPH-D710 using xda premium
Unit will not turn on
This is not a phone. It is the Best Buy tablet version. It won't even turn on.
Needs a good repairman
What did you do to it?
Sent from my PG86100 using Tapatalk
I wish I knew
I do NOT want to fix this myself. I have tried everything but am new to this and do not want to make things worse than they are. If I press the up and down volume at the same time, it vibrates 5 times then I get a green steady light. If I press just the up volume and hold it. It will vibrate 3 times and I get a flashing yellow or orange light. If I hold the power button for about 15 seconds it turns the light off. You can hear this connect and disconnect from the computer through the speakers. But the display never goes on. Hopefully someone knows how to fix this.
TOMAS3896 said:
I do NOT want to fix this myself. I have tried everything but am new to this and do not want to make things worse than they are. If I press the up and down volume at the same time, it vibrates 5 times then I get a green steady light. If I press just the up volume and hold it. It will vibrate 3 times and I get a flashing yellow or orange light. If I hold the power button for about 15 seconds it turns the light off. You can hear this connect and disconnect from the computer through the speakers. But the display never goes on. Hopefully someone knows how to fix this.
Click to expand...
Click to collapse
Try booting into hboot by doing holding down the volume down and power button at the same time for like 10 seconds
So many ways to boot, does not recognize them.
I described above what happens, the vol down and power do not work anymore. The power only for 60 seconds does not work anymore. I personally think the battery is dead, or the unit is in a deep sleep, or the battery charge system is disabled. But it still vibrates 5 times when I hit the vol up and down at the same time, Like I said I have spoken with HTC they do not know, (they can't tell you anything on the phone, because this has revolutionary on it) but they tell me I can get help here. So here I am. They want $290.00 to fix it. I just hope someone here can help.
TOMAS3896 said:
I described above what happens, the vol down and power do not work anymore. The power only for 60 seconds does not work anymore. I personally think the battery is dead, or the unit is in a deep sleep, or the battery charge system is disabled. But it still vibrates 5 times when I hit the vol up and down at the same time, Like I said I have spoken with HTC they do not know, (they can't tell you anything on the phone, because this has revolutionary on it) but they tell me I can get help here. So here I am. They want $290.00 to fix it. I just hope someone here can help.
Click to expand...
Click to collapse
Well what exactly happened to it in the first place? Were you flashing a ROM and something went wrong?
Unit turns off
Sure: I was having problems with the unit turning itself off for no reason at all.
Most of the times it would make it through the boot process to the home screen, wait about 30 seconds then shut down. If the unit stayed on for longer than 30 seconds it might last 1 to 5 minutes. Then out of nowhere just shut down. I could turn it on, it might do the same thing, or not even boot completely. Then I would let it charge for hours and try again. With the same results as above. So now I figure the battery is not charging. But like I said it is beyond me. For software it has HTC HC on it with revolutionary. I have reset it to factory software a few times. I hope this helps you figure what's up.
HTC said they heard of some way to turn battery charging back on, but would not give me that information. Do you think that might be the problem?
Thanks so much for the reply's. I sure am confused....
Smells like a hardware problem to me.
TOMAS3896 said:
Sure: I was having problems with the unit turning itself off for no reason at all.
Most of the times it would make it through the boot process to the home screen, wait about 30 seconds then shut down. If the unit stayed on for longer than 30 seconds it might last 1 to 5 minutes. Then out of nowhere just shut down. I could turn it on, it might do the same thing, or not even boot completely. Then I would let it charge for hours and try again. With the same results as above. So now I figure the battery is not charging. But like I said it is beyond me. For software it has HTC HC on it with revolutionary. I have reset it to factory software a few times. I hope this helps you figure what's up.
HTC said they heard of some way to turn battery charging back on, but would not give me that information. Do you think that might be the problem?
Thanks so much for the reply's. I sure am confused....
Click to expand...
Click to collapse
Just to be sure, you didn't take the HC update while running GB revolutionary s-off right? Cuz that could be a problem. But really it just sounds like a hardware issue to me. You might just have to get it fixed or get a new one :/
Found problem
Took case off using an online site that shows you how to take apart a flyer.
I wanted to get to the battery so I could "disconnect it" then connect. Hoping that would reset the circuit board and cpu. I did that but had the same issues. I then looked at the battery connector, and I noticed it was crooked. I took it off again and put it on completely straight. The minute I turned the power on it started to work like designed. The battery connection is not well designed. The wires to the connector just make it to the circuit board. So that any wire movement, and a slight drop might and probably would loosen this connection. However my connection was clearly put on slightly crooked. It worked until it needed more connection from the battery connector to the circuit board connector. The battery connector was on an angle so as not to make 100 percent connection. I would say it had about 75 percent connection. This connector has more than a positive and negative wire. There were about 5 wires on this. Probably why this unit still had life to it. It is charging much easier than it did. And it is working good so far. Thank you very much for the reply's, from the people that tried to help.

Unbrick phone part: Rapidly Flashing Red Light.

Hello all.
This guide will help you if you have:
A phone that will not turn on unless you plug it in and even then only an LG sign shows up followed by either blank/ rapidly flashing red light.
to my knowledge, what happened to put the phone in this state is the battery died while you were flashing a rom or something as such and the phone got confused on if it should be in charge mode or not.
being that the phone has a sealed battery, it is not as easy to pull out the battery as it is on other phones.
Fortunately for us, it is not difficult at all to unplug the battery!
REQ: torx screw driver that will fit but NOT STRIP the screws at the bottom of the phone.
Small phillips screw driver.
**I suggest charging the phone for a good 10 minutes before starting this. just to make sure it has a charge.
Step 1: unscrew the two screws at the bottom of the phone CAREFULLY!
Step 2: with your nails carefully pry up the back cover (inspect the phone carefully and identify the back cover from the rest of the phone.) off starting from the bottom of the phone.
Step 3: peel back the blue tape on the connector and remove the two screws.
Step 4: carefully pry up the connector from the top.
Step 5: plug back in and try powering on. By this point you should know if it worked and you can start putting the phone back together.
This guide is not the best (My first) but if you have any questions send me a message.
Good luck with your phones!
One of the first official LGOG teardown! Looks easier than expected..
@exemplarmusik sent from his LG - E970 ya dig?!
Awesome job, man. should come in handy for me at some point I am sure. I am curious though, those internals look identical to the Nexus 4's (as I guess we should expect) and I know the battery is glued down with the Nexus 4, so is that the case with our LGOG as well?
Yeah. The battery is glued in. I dont see an issue replacing it though. maybe a heat gun to losen up the glue and you should be good.
And yeah, it is very easy to open up.
This would have helped me last week. Oh well, got a replacement device and a free LG headset for my trouble.
Sent from my LG-E970 using Tapatalk 2
Fission_Chipz said:
Awesome job, man. should come in handy for me at some point I am sure. I am curious though, those internals look identical to the Nexus 4's (as I guess we should expect) and I know the battery is glued down with the Nexus 4, so is that the case with our LGOG as well?
Click to expand...
Click to collapse
Yeah the name in system info is even mako just like n4
the best phone ever
drwario said:
Yeah the name in system info is even mako just like n4
the best phone ever
Click to expand...
Click to collapse
I think it would only say that if unlocked, then you have N4 bootloaders.
I had this fast flashing "brick"-like issue, but after I let my phone cool, I just held power and vol-up and my phone went straight to the boot loader.
Sent from my LG-E970 using Tapatalk 2
Damn, I didn't think it'd be that easy to take it apart. I wonder if it'd be possible to stick a Qi wireless charger pad in there, like the Nexus 4.
First of all, thanks for the guide. :good:
Here is what caused this to happen on my phone:
(black screen, flashing red light)
With phone off and charger plugged in you should be able to press power for a couple of seconds and it will show the charging progress. When you unplug the charger and press power you should see nothing unless you hold it long enough to power up the phone. Problem was that no matter how long you waited after unplugging the charger you could press power and see the progress ::what::
That causes the battery to drain, completely if left alone for a couple of days resulting in, you guessed it, black screen and flashing red light. After leaving it plugged in for 4-5 hours it regained a full charge and was fine.
This did not occur when phone was on while charging. Needless to say, I exchanged the phone. Hope this helps.
Don't assume you have any other pictures
I was considering trying to steal the signal amplifier and the filter from this and put in n4 ... and chance you got any shots of those in the optimus g ?
I still cant get mine to turn on, I unhooked the battery, still nothing. I hold the power it goes to the lg screen then nothing. I can hold power and volume up and nothing happens. Does anybody have a idea, I want my phone back.
Thanks
HELP!
My phone somehow will not turn on or charge! I have tried multiple chargers and outlets, and my phone will not charge or get the red light signaling that it is... There is no damage to the phone other than a small crack done a couple months prior. This happened very suddenly, the phone just ran out of batteries then stopped charging... is it possible to find the same battery as this and replace it?? My phone company said LG would not accept it because of the small crack on the front screen corner. Any help would be very greatly appreciated, really dont have the money to buy a phone off contract...
amazingbonz said:
My phone somehow will not turn on or charge! I have tried multiple chargers and outlets, and my phone will not charge or get the red light signaling that it is... There is no damage to the phone other than a small crack done a couple months prior. This happened very suddenly, the phone just ran out of batteries then stopped charging... is it possible to find the same battery as this and replace it?? My phone company said LG would not accept it because of the small crack on the front screen corner. Any help would be very greatly appreciated, really dont have the money to buy a phone off contract...
Click to expand...
Click to collapse
My phone is same yours. you plug and unplug somes times untill red light flash then push power button. goodluck
Wow looks like there are connectors on the back to go to the inside of the back cover... I wonder if this is compatiable with the orbe!... if not it should be easy to use old Palm Touchstone parts to make it charge wirelessly.
I have the sprint version I am hoping it has the same connectors... You guys see the two prongs on the back cover adn the metal places they attach to??
Akop87 said:
Wow looks like there are connectors on the back to go to the inside of the back cover... I wonder if this is compatiable with the orbe!... if not it should be easy to use old Palm Touchstone parts to make it charge wirelessly.
I have the sprint version I am hoping it has the same connectors... You guys see the two prongs on the back cover adn the metal places they attach to??
Click to expand...
Click to collapse
Those prongs are for connecting to the antenna in the back cover, not a wireless charger.
Sent from my Nexus 7
I could use some help guys, if this thread isn't too old. I've searched high and low to the answer here and nothing is working. I've tried download mode, fastboot, recovery, reset, holding power down, plugging it in and unplugging it. I've pulled the plate off of the battery, tried LGNPST, drivers, etc. No go on anything.
The phone is still dead, and will not turn on. The best I've gotten is a solid red light after holding the power button for 15-20 seconds. Then after about 3-5 seconds it resumes flashing (alternating between the red light and the key buttons). If I continue holding the power button down it will repeat this, showing solid red and then reverting to flashing.
I can not get the screen to display anything, not even the charging animation, and none of my computers will even recognize the device. I've been messing with it all day and I'm stuck. If anyone can help me, at all, please do. I hate going to Sprint. Anything but that, please.
thistimearound said:
I could use some help guys, if this thread isn't too old. I've searched high and low to the answer here and nothing is working. I've tried download mode, fastboot, recovery, reset, holding power down, plugging it in and unplugging it. I've pulled the plate off of the battery, tried LGNPST, drivers, etc. No go on anything.
The phone is still dead, and will not turn on. The best I've gotten is a solid red light after holding the power button for 15-20 seconds. Then after about 3-5 seconds it resumes flashing (alternating between the red light and the key buttons). If I continue holding the power button down it will repeat this, showing solid red and then reverting to flashing.
I can not get the screen to display anything, not even the charging animation, and none of my computers will even recognize the device. I've been messing with it all day and I'm stuck. If anyone can help me, at all, please do. I hate going to Sprint. Anything but that, please.
Click to expand...
Click to collapse
me too.
I was doing the LGNPST and it was stuck at 67% for 15 min so i unplugged and the phone did nothing so I turned it off from recovery and nothing. no power only the power flashes red for a few seconds after pressing.
I am out of town now but if I can get it to turn back on I will send it back since I just received it today.
Unfortunately, my phone is now completely unresponsive. I have had it plugged in to the original wall charger for over two hours and still no power. If i hold down the power button for about 15 seconds while plugged in the red light will blink once every second until i let go. However, if I unplug it and do the same the light will not come on. I'm about to disassemble my brick and see if the battery pull will help any.
Any success stories in detail would be appreciated. Plan B is to send it off to Mobiletechvideos.
Edit: Moving on to plan B....thanks.
Sent from my LGL35G using xda app-developers app
TangoXray said:
Unfortunately, my phone is now completely unresponsive. I have had it plugged in to the original wall charger for over two hours and still no power. If i hold down the power button for about 15 seconds while plugged in the red light will blink once every second until i let go. However, if I unplug it and do the same the light will not come on. I'm about to disassemble my brick and see if the battery pull will help any.
Any success stories in detail would be appreciated. Plan B is to send it off to Mobiletechvideos.
Sent from my LGL35G using xda app-developers app
Click to expand...
Click to collapse
I did this trick a couple weeks ago when my phone stopped responding. Could only get flashing light while plugged in, and no response when not plugged in. Eventually while plugged in I could get to the bootloader, but could not get to recovery. This fix worked for me, though it may not work for you. You will need a T5 torx (star) screwdriver. Good luck.

[Q] please help!

Last night i fell asleep and my phone died all the way, and now when i plug it in all i get is a lg logo then it goes away and then a dark lit up screen. ive let it charge for awhile now and i still get nothing, i cant get into cwm either.. the phone is unlocked and rooted and im running the base rom. Any help would be greatly appreciated.
Happened to me... leave it on the charger at least 3 hours and check it. The battery completely drains when you unplug the charger if you charged with the phone off. gl
Edit: If it still won't work, turn phone on and plug in charger.
Sent from my LG-E970 using xda premium
Pony Express said:
Happened to me... leave it on the charger at least 3 hours and check it. The battery completely drains when you unplug the charger if you charged with the phone off. gl
Edit: If it still won't work, turn phone on and plug in charger.
Sent from my LG-E970 using xda premium
Click to expand...
Click to collapse
This happened to me too. I completely drained the battery and it kept going into a loop (black screen, LG logo, battery screen). I left it plugged in and off and let it boot up.
FYI
This has happened to several people. I have confirmed through testing, even exchanging my phone 2 days ago that this is an issue created when unlocking the bootloader. Rooting does not cause it. Once the bootloader is unlocked, you can not get around this by re-locking the bootloader.
The workaround is simple. Either leave your phone on while it is charging or if you charge with phone off, unplug your charger and hit the power button- you will still see the charge animation running- this is what causes the battery to drain. All you have to do is power up the phone at least to boot then it is ok to turn off. You can confirm it worked by touching the power button again and not see the charge animation. Hope this helps.
Wow thanks so much for the reply and help! I've got it working now and I guess I'll just avoid it by not letting it die lol
Sent from my LG-E970 using xda app-developers app
well...
If you let it die all the way, its not a big deal. Plug it in, hold down the volume down button and the power button for 15 seconds, then it will work fine.
Threads like this makes this forum so great. Another potential problem to be avoided when using the phone.
Sent from my Nexus 7 using xda premium
I could use some help guys, if this thread isn't too old. I've searched high and low to the answer here and nothing is working. I've tried download mode, fastboot, recovery, reset, holding power down, plugging it in and unplugging it. I've pulled the plate off of the battery, tried LGNPST, drivers, etc. No go on anything.
The phone is still dead, and will not turn on. The best I've gotten is a solid red light after holding the power button for 15-20 seconds. Then after about 3-5 seconds it resumes flashing (alternating between the red light and the key buttons). If I continue holding the power button down it will repeat this, showing solid red and then reverting to flashing.
I can not get the screen to display anything, not even the charging animation, and none of my computers will even recognize the device. I've been messing with it all day and I'm stuck. If anyone can help me, at all, please do. I hate going to Sprint. Anything but that, please.
thistimearound said:
I could use some help guys, if this thread isn't too old. I've searched high and low to the answer here and nothing is working. I've tried download mode, fastboot, recovery, reset, holding power down, plugging it in and unplugging it. I've pulled the plate off of the battery, tried LGNPST, drivers, etc. No go on anything.
The phone is still dead, and will not turn on. The best I've gotten is a solid red light after holding the power button for 15-20 seconds. Then after about 3-5 seconds it resumes flashing (alternating between the red light and the key buttons). If I continue holding the power button down it will repeat this, showing solid red and then reverting to flashing.
I can not get the screen to display anything, not even the charging animation, and none of my computers will even recognize the device. I've been messing with it all day and I'm stuck. If anyone can help me, at all, please do. I hate going to Sprint. Anything but that, please.
Click to expand...
Click to collapse
Dude i had the same isse like your did, so i search everywhere and endup here. I'd try many think like you said, when holding volume+ and power there nothing heapen but volume down and power, or just hold the power buton there red light of front led is flashed, and ... is realy dead.
I can't go to any sevice central, coz my friend bring this telus P973 for me from another contry, and im living at the mountian lol. So im about to take it to nake and try to reset by reputing the batery. Devil beside me, i have 2 extra LG Lu6200 but 1 got broken the touch system, the other been death after i take a shower, Optimus G is using small sim and i'hv cuted it, there no other phone i can use that sim for tomorow, my girlfriend sending me some monney tomorow, and i have to meet my new boss and taking a new job that's make me traveling alot, and i don't have a laptop.
Don't know what to say when looking at the black cold silent phone i used to like most....
Some body, please help!

Help, Losing My Mind, PLEASE, HELP

Tonight I was coming out of the casino, I didnt win so I cant buy a new phone... Anyway, I noticed my 3g wasnt on, so I decided to power off then on, bc thats what I would normally do to get the 3g to work. So I hold the power button and the power options come up, normally I would hit power off, however, here I decided to press reboot. The phone made its normal power off sounds and then it was off, However, I noticed the led light on the left of the earpiece speaker lite up light blue. So I held the power button and the device never booted back up. I then did a battery pull, 1min later put it back in and still nothing. No recovery mode, download mode, connection to the pc, NOTHING...Does anyone have any advice,
It did not get wet, or dropped, or anything else thats device threatening... Im stumped, Its a I545 flashed to cricket, running 4.2.2 me7 bootstrapped 3.62, running cleanrom 1.6 incase the info will help... THANX IN ADVANCE TO ANY HELP...
please help me
Im really lost for words here. Everything checks out, and the battery is good, I ran a volt test on it, besides I have a second battery and problem is still current. Im trying to find out what besides the battery would cause the s4 not to power up, Circuit board wise, I have it apart and I dont see any problems. I could really use a hand, I have to run to work, be down at 9pm... I hope someone can lend a halping hand... Thanx
I have no insight as to why this happened to you but unfortunately you may just have to use your insurance and get another one, or have a service center check into it. It seems like you're pretty good with troubleshooting this... Not sure what else to say
Sent from my SCH-I545 using Tapatalk

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