Calling issue - Xperia Z2 Q&A, Help & Troubleshooting

So as the title says recently I have been encountering this issue of reception/call.
When I answer some calls, the person can't hear me but I can hear them fine and they hang up they call again its working.
It was working fine before on 2G network, now I chose 4G preferred/3G/2G but it still persists.
D6503
23.4.A.0.546
5.1.1
Stock ROM
Rooted
Stock Kernel
LB
Any ideas on how to fix this will be greatly appreciated.
Thanks

Anyone ?
BUMP

Hey!
Did u try to disable
Call Settings
-> Slow Talk
-> speak er voice emhancement
If problem Still goes on
Try to disable
-> mic sound supression too
Sent from my D6503 using XDA Free mobile app

sene1983 said:
Hey!
Did u try to disable
Call Settings
-> Slow Talk
-> speak er voice emhancement
If problem Still goes on
Try to disable
-> mic sound supression too
Sent from my D6503 using XDA Free mobile app
Click to expand...
Click to collapse
Everything's disabled

MJ999 said:
Everything's disabled
Click to expand...
Click to collapse
Then try to reset/repair device with sony pc companion
If you did,
give it back

sene1983 said:
Then try to reset/repair device with sony pc companion
If you did,
give it back
Click to expand...
Click to collapse
It's almost a year old and warranty is definitely over so there is no giving it back.
Repair/Resetting the device, I will lose the whole data right ?

I have the same problem,
After a min or two. People won't hear me well cuz my voice sounds cut, like if any interfecerence was going on.

esponges said:
I have the same problem,
After a min or two. People won't hear me well cuz my voice sounds cut, like if any interfecerence was going on.
Click to expand...
Click to collapse
If you could give me your phone and build version info's it would be better.

Nope
You can back up all data
Download Sony Pc Companion program to your pc. And the repair software
Sent from my D6503 using XDA Free mobile app

Related

SE - Live with Walkman: Cannot send messages and call logs are messed up

My mom has a Sony Ericsson Live with Walkman. It's not rooted. From this afternoon I'm not able to send any SMS, but I can receive them. Incoming and outgoing calls are fine. I tried in both stock messaging app and also in Go SMS. It will say it's sending and after a while it gets failed. The network customer care people told to add the messaging center but I'm not able to find such settings in messaging app.
Also the call logs are messed up. If I call someone now it shows as "tomorrow" and not the current time. System time is proper.
Can someone please tell how to fix this?
Thank you.
Try repair option in Sony Update Service.
Sent from my WT19i using xda premium
Someguyfromhell said:
Try repair option in Sony Update Service.
Sent from my WT19i using xda premium
Click to expand...
Click to collapse
That option would be in the PC suite in PC right? Never had looked into that software. I'll try and report back. Thank you.
Sent from my GT-I9100 using Tapatalk 2
Harsha Raj said:
That option would be in the PC suite in PC right? Never had looked into that software. I'll try and report back. Thank you.
Sent from my GT-I9100 using Tapatalk 2
Click to expand...
Click to collapse
No, Update Service is another application from Sony Mobile.
It is different from PC Companion.
Try the Update Service, link http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe
Thank you for the speedy reply. I tried with different sim card now and the messages are going in that. So its an network issue. I shall follow up with the network operator.
Regarding the call log issue a restart fixed it I guess. If it still persist then I shall try the update service.
Thank you again
PS. Feeling like an idiot now for opening a thread for a simple problem. Actually the call log made me desperate
Sent from my GT-I9100 using Tapatalk 2
Harsha Raj said:
Thank you for the speedy reply. I tried with different sim card now and the messages are going in that. So its an network issue. I shall follow up with the network operator.
Regarding the call log issue a restart fixed it I guess. If it still persist then I shall try the update service.
Thank you again
PS. Feeling like an idiot now for opening a thread for a simple problem. Actually the call log made me desperate
Sent from my GT-I9100 using Tapatalk 2
Click to expand...
Click to collapse
No problem at all.
Hope your problem is gone.

[Help] Mobile Data doesn't work

Hey, Guys,
I have a really annoying problem. My mobile data doesn't work anymore ://
I bought me an internet flat again, but this time it doesn't work Wifi and everything else works, just this thing doesn't. I tried checking and unchecking the box, restarting the phone etc. but it still doesn't work. Does anyone of you has a solution?
DatJoe said:
Hey, Guys,
I have a really annoying problem. My mobile data doesn't work anymore ://
I bought me an internet flat again, but this time it doesn't work Wifi and everything else works, just this thing doesn't. I tried checking and unchecking the box, restarting the phone etc. but it still doesn't work. Does anyone of you has a solution?
Click to expand...
Click to collapse
where do you live and which provider have you? Seems like an APN Problem
DatJoe said:
Hey, Guys,
I have a really annoying problem. My mobile data doesn't work anymore ://
I bought me an internet flat again, but this time it doesn't work Wifi and everything else works, just this thing doesn't. I tried checking and unchecking the box, restarting the phone etc. but it still doesn't work. Does anyone of you has a solution?
Click to expand...
Click to collapse
Do you have the access points set up?
Try going thriugh setuup guide and set them again.
ChikeD said:
Do you have the access points set up?
Try going thriugh setuup guide and set them again.
Click to expand...
Click to collapse
Easier method: settings-xperia-internet settings
Sent from my LT22i using Tapatalk 2
AndroidNoob69 said:
Easier method: settings-xperia-internet settings
Sent from my LT22i using Tapatalk 2
Click to expand...
Click to collapse
For the life of me I knew they are there somewhere but couldn't find them LOL
ChikeD said:
For the life of me I knew they are there somewhere but couldn't find them LOL
Click to expand...
Click to collapse
Friend with XV had same prob so i know where it is
Sent from my LT22i using Tapatalk 2
AndroidNoob69 said:
Easier method: settings-xperia-internet settings
Sent from my LT22i using Tapatalk 2
Click to expand...
Click to collapse
Still doesn't work... :/
DatJoe said:
Still doesn't work... :/
Click to expand...
Click to collapse
That's very informative.
If you want help you need to provide details, what doesn't work?
Clear APNs and get internet settings, do you see the APNs set corrtectly?
Can you access the internet with that SIM on another phone?
ChikeD said:
That's very informative.
If you want help you need to provide details, what doesn't work?
Clear APNs and get internet settings, do you see the APNs set corrtectly?
Can you access the internet with that SIM on another phone?
Click to expand...
Click to collapse
1. My mobile data still doesn't work . Wifi, calls etc. work fine
2.How do I clear APN's?
3. I'll try...
I think I fixed it ))
I had to change my mobile data traffic.
DatJoe said:
1. My mobile data still doesn't work . Wifi, calls etc. work fine
2.How do I clear APN's?
3. I'll try...
I think I fixed it ))
I had to change my mobile data traffic.
Click to expand...
Click to collapse
And you never pressed a single thanks button... Well done. U mean we never helped you at all? Not a bit? Its ok not to press mine but i think @ChikeD deserves it.
Sent from my LT22i using Tapatalk 2
AndroidNoob69 said:
And you never pressed a single thanks button... Well done. U mean we never helped you at all? Not a bit? Its ok not to press mine but i think @ChikeD deserves it.
Sent from my LT22i using Tapatalk 2
Click to expand...
Click to collapse
Oh, I'm sorry. I'm not this active in this forum, but thanks for the reminder!:highfive:

My S3 can't call since update, but SMS is working

Hi
I updated my s3 a week ago to 4.3 and now i can't call. I have no problems with SMS, everything is OK only when i try to call, i lose the signal for 10 sec. I tried lower versions but without luck. I also tried EZ unlock but it doesn't work.
Anyone any idea please ?
Thanks a lot in advance
Factory reset and flash the latest 4.3 with odin, if still the same then probably a hardware fault.
boomboomer said:
Factory reset and flash the latest 4.3 with odin, if still the same then probably a hardware fault.
Click to expand...
Click to collapse
But skype is working
afoenis said:
But skype is working
Click to expand...
Click to collapse
Skype operates differently to a phone call
Darke5tShad0w said:
Skype operates differently to a phone call
Click to expand...
Click to collapse
It's not a hardware problem if the voice works on skype...
afoenis said:
It's not a hardware problem if the voice works on skype...
Click to expand...
Click to collapse
Skype uses ur wifi while phone call uses ur mobile network? U are confusing us. Is it ur voice tat is not working or the signal?
Sent from my GT-I9300 using xda app-developers app
JellyYogurt said:
Skype uses ur wifi while phone call uses ur mobile network? U are confusing us. Is it ur voice tat is not working or the signal?
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Sorry, let me explain it again. So, if i try to call someone, i hear nothing, and my signal is gone for 10 sec. My when i send an sms to someone, it's working fine. I can send and receive messages. Skype is working perfectly. So it's not a voice hardware problem
afoenis said:
Sorry, let me explain it again. So, if i try to call someone, i hear nothing, and my signal is gone for 10 sec. My when i send an sms to someone, it's working fine. I can send and receive messages. Skype is working perfectly. So it's not a voice hardware problem
Click to expand...
Click to collapse
Well u didn't say u couldn't hear anything in the original post. Have u tried flashing stock rom thru odin?
Sent from my GT-I9300 using xda app-developers app
afoenis said:
Sorry, let me explain it again. So, if i try to call someone, i hear nothing, and my signal is gone for 10 sec. My when i send an sms to someone, it's working fine. I can send and receive messages. Skype is working perfectly. So it's not a voice hardware problem
Click to expand...
Click to collapse
I think the problem is that you keep losing signal. That is why you can't make voice calls, but SMS can be sent and received whenever the signal is back up again.
But the solution remains the same as @JellyYogurt said: flash stock 4.3 via Odin.
PS: Voice calls and skype calls are different since most people use skype on wifi, not their data plan.
~ RazorMC

Problem with Bluetooth streaming

Hi!
I've had my S6 Edge couple of weeks now, and haven't found a solution to this problem. I have several Bluetooth devices, and all of them have the problem. The problem is that whenever I play music through Bluetooth, it's a continously lag. Plays for about 10-15 sec break 1 sec, repeat...
Anyone else with this problem or a solution?
Hi
1. stop bluetooth app
2. clean cache & data of bluetooth app
3. reboot phone
4. reconnect your devices
if that wont work
do 1., 2. & 4. and then wipe your phones cache (start phone and press vol-up & power & home-button simultaneously..)
that worked for me.
regards
jb
Sent from my SM-G925F using XDA Free mobile app
JovanniBordelli said:
Hi
1. stop bluetooth app
2. clean cache & data of bluetooth app
3. reboot phone
4. reconnect your devices
if that wont work
do 1., 2. & 4. and then wipe your phones cache (start phone and press vol-up & power & home-button simultaneously..)
that worked for me.
regards
jb
Sent from my SM-G925F using XDA Free mobile app[/QUOTE
Thanks! Will try after work! ?
Click to expand...
Click to collapse
cvtrial said:
JovanniBordelli said:
Hi
1. stop bluetooth app
2. clean cache & data of bluetooth app
3. reboot phone
4. reconnect your devices
if that wont work
do 1., 2. & 4. and then wipe your phones cache (start phone and press vol-up & power & home-button simultaneously..)
that worked for me.
regards
jb
Sent from my SM-G925F using XDA Free mobile app[/QUOTE
Thanks! Will try after work! ?
Click to expand...
Click to collapse
I got new update today on my edge plus ,and now I have same Bluetooth problems ,tried all the above and nothing work
Click to expand...
Click to collapse
youngblood68 said:
cvtrial said:
I got new update today on my edge plus ,and now I have same Bluetooth problems ,tried all the above and nothing work
Click to expand...
Click to collapse
My problems were fixed in the first update I received after posting this issue.. sorry for not updating...
What seemed to be the problem for me was energy saving settings... Whenever i used energy saving (not the ultra one), the issue appeared...
Have you tried simply delete your bluetooth devices from phone and reconnect?
Sent from my SM-G925F using XDA Free mobile app
Click to expand...
Click to collapse
cvtrial said:
youngblood68 said:
My problems were fixed in the first update I received after posting this issue.. sorry for not updating...
What seemed to be the problem for me was energy saving settings... Whenever i used energy saving (not the ultra one), the issue appeared...
Have you tried simply delete your bluetooth devices from phone and reconnect?
Sent from my SM-G925F using XDA Free mobile app
Click to expand...
Click to collapse
hello , yeah I have and still same problem , it connect then the sound like breaking up then it disconect I have tried on several bt devices and same problem ,,grrrrrr how can I fix this and who should I contact ?? thanks for getting back to me
Click to expand...
Click to collapse
youngblood68 said:
cvtrial said:
hello , yeah I have and still same problem , it connect then the sound like breaking up then it disconect I have tried on several bt devices and same problem ,,grrrrrr how can I fix this and who should I contact ?? thanks for getting back to me
Click to expand...
Click to collapse
Sometimes when taking the OTA, bugs appear... Try a full reset of your device! Remember to take backup of content before starting....
Sent from my SM-G925F using XDA Free mobile app
Click to expand...
Click to collapse
Yeah did that as well factory reset .now I will try to flash it again with odin let's see if that works. ..
---------- Post added at 01:45 AM ---------- Previous post was at 01:04 AM ----------
flashed it with odin and still same problem damn update phone was working perfectly before ......
cvtrial said:
youngblood68 said:
My problems were fixed in the first update I received after posting this issue.. sorry for not updating...
What seemed to be the problem for me was energy saving settings... Whenever i used energy saving (not the ultra one), the issue appeared...
Have you tried simply delete your bluetooth devices from phone and reconnect?
Sent from my SM-G925F using XDA Free mobile app
Click to expand...
Click to collapse
ah maybe that will help , what you saying delete the blutooth app and flash the rom again ??
Click to expand...
Click to collapse
youngblood68 said:
cvtrial said:
ah maybe that will help , what you saying delete the blutooth app and flash the rom again ??
Click to expand...
Click to collapse
This is actually my first android-device that I have not rooted. Maybe the problems you're experiencing is a common issue on the ROM your using?
Tried asking the question on the ROM-specific thread?
Click to expand...
Click to collapse
No this is stock. But have tried everything still same problem. Was working fine before last update. Now its f...
Sent from my SM-G928F using Tapatalk
youngblood68 said:
No this is stock. But have tried everything still same problem. Was working fine before last update. Now its f...
Sent from my SM-G928F using Tapatalk
Click to expand...
Click to collapse
You have a edge+?
Yes I do
Sent from my SM-G928F using Tapatalk
I have a similar issue with the sound cutting out when using my car stereo but this only happens if I increase the volume on the phone past the red line. The issue is that I have to, otherwise I won't hear much in the car stereo, even when the stereo is at full volume.
i recall back in my WM6 days there were certain A2DP settings that could be changed to get a better and more reliable sound out of BT. I'm sure I can change the same settings in Android, but I don't want to root and trip Knox.

Big problem please help

When using headphones and recieve a facebook messenger call every notification and phone call goes to silent I have to reboot my phone so every thing becomes normal
Any help please
Sent from my iPad using Tapatalk
reelaax said:
When using headphones and recieve a facebook messenger call every notification and phone call goes to silent I have to reboot my phone so every thing becomes normal
Any help please
Sent from my iPad using Tapatalk
Click to expand...
Click to collapse
Maybe you should remove Facebook Messenger and install again. If the problem isn't solved, do a factory reset.
How to do a factory reset and backup my data localy
Uninstalling messenger does not resolve the problem
Sent from my iPad using Tapatalk
reelaax said:
How to do a factory reset and backup my data localy
Uninstalling messenger does not resolve the problem
Sent from my iPad using Tapatalk
Click to expand...
Click to collapse
Is your phone rooted? Do you have recovery?
No stock
Xperia Z2
V4LKyR said:
Is your phone rooted? Do you have recovery?
Click to expand...
Click to collapse
I still have the same problem no sound after a facebook messenger call and the headset is connected
Sent from my iPad using Tapatalk
reelaax said:
I still have the same problem no sound after a facebook messenger call and the headset is connected
Click to expand...
Click to collapse
Flash stock fw using flashtool, this could ensure the integrity of your OS. Remember to include DATA_RESET, that is also a method of factory reset.
Sent from my Sony D6503 using XDA Labs
Where can i find a good stock fw I already use one
Sent from my iPad using Tapatalk
reelaax said:
Where can i find a good stock fw I already use one
Click to expand...
Click to collapse
Better to use the one for your own region with a build number of 25.1.A.0.291.
Sent from my Sony D6503 using XDA Labs
reelaax said:
When using headphones and receive a facebook messenger call every notification and phone call goes to silent I have to reboot my phone so every thing becomes normal
Any help please
Sent from my iPad using Tapatalk
Click to expand...
Click to collapse
are you rooted?
or using any sound mod?
or any notification controller like purify?
only in these option your notifications can be silent,
Ab.Shaheen said:
are you rooted?
or using any sound mod?
or any notification controller like purify?
only in these option your notifications can be silent,
Click to expand...
Click to collapse
I'm not using any 3rd party app or mods not rooted and tried repair with Xperia companion and still have that problem
reelaax said:
I'm not using any 3rd party app or mods not rooted and tried repair with Xperia companion and still have that problem
Click to expand...
Click to collapse
Tried my suggestion?
Sent from my Sony D6503 using XDA Labs
iXaidyiu said:
Tried my suggestion?
Click to expand...
Click to collapse
I tried using Xperia companion and did a repair but still have the problem
Using flashtool I am not sure if I know how to use it and where to find a clean stock fw

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