Hey guys i know this is something small and all but i need to retrieve text messages off a broken phone. It is my bosses phone and he has important info in the texts. The phone is a AT&T galaxy Rugby Pro. If there is anything i can do please help me. the screen is broken but i can still explore files. thanks
dustin320 said:
Hey guys i know this is something small and all but i need to retrieve text messages off a broken phone. It is my bosses phone and he has important info in the texts. The phone is a AT&T galaxy Rugby Pro. If there is anything i can do please help me. the screen is broken but i can still explore files. thanks
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Broken to the point where the touchscreen doesn't work? If so, then there isn't much you can do, unless USB Debugging is already enabled, and even that depends on which update it's on, to whether or not you can access it with a new PC without accepting the key on the phone if trying to connect via adb. If the touchscreen still works, then there is a variety of ways to retrieve texts.
es0tericcha0s said:
Broken to the point where the touchscreen doesn't work? If so, then there isn't much you can do, unless USB Debugging is already enabled, and even that depends on which update it's on, to whether or not you can access it with a new PC without accepting the key on the phone if trying to connect via adb. If the touchscreen still works, then there is a variety of ways to retrieve texts.
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Okay the touch screen doesn't turn on at all. If i take a screen shot i can see the phone through my computer but theirs no other way of seeing it. thank you
Short of replacing the screen, nothing else to do, unfortunately.
Related
People are still sending me texts even though I can't read them. I can still hear notification sounds. I've gotta get a replacement quick, but I also need to get the important texts I missed. Is there any way I can get them through my mac?
To be clear, the screen is completely blank but I can still unlock it via touch pattern. It takes a few tries but Android File Transfer on the mac will tell me if it can or can't connect. If it can't, I just try again and I can get it. So the touch part still works, it just doesn't show any information.
The phone is a Galaxy Nexus. When I connect it to my Mac, I can see the files in it via the Android File Transfer window. However, I can't find the texts here.
I have the Android SDK installed and I was told I can do this:
adb pull /data/data/com.android.providers.telephony/databases/mmssms.db
However the device shows up as offline when I do adb devices. I can't figure out a way get it showing up as online without being able to use the screen.
cilphex said:
People are still sending me texts even though I can't read them. I can still hear notification sounds. I've gotta get a replacement quick, but I also need to get the important texts I missed. Is there any way I can get them through my mac?
To be clear, the screen is completely blank but I can still unlock it via touch pattern. It takes a few tries but Android File Transfer on the mac will tell me if it can or can't connect. If it can't, I just try again and I can get it. So the touch part still works, it just doesn't show any information.
The phone is a Galaxy Nexus. When I connect it to my Mac, I can see the files in it via the Android File Transfer window. However, I can't find the texts here.
I have the Android SDK installed and I was told I can do this:
adb pull /data/data/com.android.providers.telephony/databases/mmssms.db
However the device shows up as offline when I do adb devices. I can't figure out a way get it showing up as online without being able to use the screen.
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Do you have CWM or TWRP?
X-zone said:
Do you have CWM or TWRP?
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I don't know what those are. :\
cilphex said:
I don't know what those are. :\
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Ohhh.. That's alright! I think you should leave it to the closest Samsung repair centre, or just a place that can repair you device. Maybe they know how to take out the sms, or fix your screen.
Regards,
X-Zone
Hi guys,
i have a Samsung Galaxy S3 which is fallen down. Display and touch function is broken, but the smartphone itself still works.
Now my question is if i can still save the data on it (like pictures, numbers,etc). Surely i know the security pattern. Unfortunately debug mode isnt active.
What are the options for me now to rescue the data?
JerIss said:
Hi guys,
i have a Samsung Galaxy S3 which is fallen down. Display and touch function is broken, but the smartphone itself still works.
Now my question is if i can still save the data on it (like pictures, numbers,etc). Surely i know the security pattern. Unfortunately debug mode isnt active.
What are the options for me now to rescue the data?
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Hi there,
No ADB makes it hard. What about Kies, is this botch not able to read data without USB? Just a suggestion, I don't use Kies.
I'm unaware of any tool otherwise pulling data without ADB.
Hey guys,
I am having some problem with a recently purchased Zenfone 5. I will try to be brief, and any help is really, really appreciated.
Alright - so my phone, all of a sudden, has entered a state where I cannot do anything. All I can access is a screen similar to that of Samsung's S-view, which is intended to be active when there is a case attached. However, I do not have one attached - and as such, it appears that it may be a problem with the proximity sensor.
I don't know how this happened, but I cannot get the phone repaired as I live in Australia, and none of the repair technicians, nor Asus, seem to know anything. I was wondering if any of you friendly chaps might, then? It is extremely frustrating, as I would be able to use the phone otherwise, if it was not for this damn screen that it is displaying, which is preventing me from accessing settings and disabling it.
Also, this brings me to my second issue - I want to try to reinstall the OS, but I cannot enable USB debugging! Ah! Do any of you guys have any kind of workaround for this?
I will provide more detail as needed,
Thankyou for any help you can provide,
- dyspoid
Does anyone at least know how I can get past the "s-view" type screen so I can fix things?
dose any one know of a way to enable usb debugging without going through the settings as i canot see my screen
bozza1001 said:
dose any one know of a way to enable usb debugging without going through the settings as i canot see my screen
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This is exactly what I have and I am looking for solution too. My screen is completely black but the phone is fully functional and responds to touch. Someone please help.
I sorted it I have 2 phones both linked to the same Dropbox account so I just took screen shots as I was going enabled usb debugging and linked it up to the computer and backed everything up if you want any help let me know
bozza1001 said:
I sorted it I have 2 phones both linked to the same Dropbox account so I just took screen shots as I was going enabled usb debugging and linked it up to the computer and backed everything up if you want any help let me know
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No Dropbox account. This is a complete Standard Samsung ROM phone I believe it would be Android 4.4.2. Am I completely stuffed now. Pity is phone is completely functional except the LCD screen which is completely black but response to touch.
Hello!
So I dropped my S4 and the screen broke. I've tried everything I can think off to get the "hidden" photos out, but I cannot get them out!
The "hidden" files are photos you can "hide" in the Samsung Galaxy gallery app and they do not show up in KIES or when you hook it up to a USB (Not even if you use show hidden folders and files).
I dont know what to do, I dont know how to unluck the phone (I use a pincode), but the phone seems to be hooked up to my WiFi still and it's working.. (I can turn it on and if I get a new email / facebook msg the phone gives me notifcations).
Is there anyone that can help me!? I've tried to google everything I can think off, but I cant find anything >.<
Please help me because I really don't feel like paying 150 euro to get a maybe to get the photos out (Samsung support told me they MIGHT beable to fix the screen and not reinstall the phone)..
FBGKimpan said:
Hello!
So I dropped my S4 and the screen broke. I've tried everything I can think off to get the "hidden" photos out, but I cannot get them out!
The "hidden" files are photos you can "hide" in the Samsung Galaxy gallery app and they do not show up in KIES or when you hook it up to a USB (Not even if you use show hidden folders and files).
I dont know what to do, I dont know how to unluck the phone (I use a pincode), but the phone seems to be hooked up to my WiFi still and it's working.. (I can turn it on and if I get a new email / facebook msg the phone gives me notifcations).
Is there anyone that can help me!? I've tried to google everything I can think off, but I cant find anything >.<
Please help me because I really don't feel like paying 150 euro to get a maybe to get the photos out (Samsung support told me they MIGHT beable to fix the screen and not reinstall the phone)..
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The photos are stored in a folder on the internal storage called .hide which, I'm pretty sure, you would need to use the touchscreen to show the hidden files. You'll need to go to your My Files app and go to the settings and enable the hidden folder. Know anyone else with an S4? If so, and either of you is handy with a screwdriver and a plastic opening tool, then it would be fairly easy to disassemble both and connect the working LCD assembly to the broken phone long enough to unlock the phone and do what you need to do. There's only a handful of easy to remove phillip head screws that are all the same size and then carefully getting a tool inbetween the crack that runs around the edge to pop the back chassis off, then you can disconnect the LCD assembly and do the same to the other. The connection is not very long, but is enough for you to have the display connected to the side of it so basically your phone is face down and their phone is connected and face up.
es0tericcha0s said:
The photos are stored in a folder on the internal storage called .hide which, I'm pretty sure, you would need to use the touchscreen to show the hidden files. You'll need to go to your My Files app and go to the settings and enable the hidden folder. Know anyone else with an S4? If so, and either of you is handy with a screwdriver and a plastic opening tool, then it would be fairly easy to disassemble both and connect the working LCD assembly to the broken phone long enough to unlock the phone and do what you need to do. There's only a handful of easy to remove phillip head screws that are all the same size and then carefully getting a tool inbetween the crack that runs around the edge to pop the back chassis off, then you can disconnect the LCD assembly and do the same to the other. The connection is not very long, but is enough for you to have the display connected to the side of it so basically your phone is face down and their phone is connected and face up.
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I do not know anyone else with a s4 or a phone I can use.
I cant use the touchscreen as its dead...
FBGKimpan said:
I do not know anyone else with a s4 or a phone I can use.
I cant use the touchscreen as its dead...
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Forgot about this option:
http://www.amazon.com/StarTech-com-5in-Micro-Host-Adapter/dp/B00B4GGW5Q
Use this to plug in a mouse so you can navigate the phone.
es0tericcha0s said:
Forgot about this option:
Use this to plug in a mouse so you can navigate the phone.
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Awesome, that might work. But I cant see the screen?
It depends on the severity of your damage.
I'm making my assumptions from information collected in this thread.
If you are somehow able to browse all files in your storages, try opening the ".hidden" folder in the internal storage and see if you can manage to get them. If they need to be decoded first, again, try someone with a working S4 and just dump the files in their ".hidden" folder, let him unhide it and then download them.
If you can't manage to get a connection to the storage and browse the files (which again, I'm assuming you can as you're talking about KIES not showing your pics)
Well, not sure about the whole S4 thing, but there might be a way to flash CWM without using the touch screen and then pull the pictures using ADB. If they need to be decoded first (I'm not sure how the "hide" function works), you could then either do the same steps as above or edit your build.prop to enable USB debugging in system and use a tool for controlling your phone from your PC (MyMobiler or similar). I need some backup on this from experienced S4 users, but it might be a go.
Well you didn't mention that the LCD was not working as well, just the touch screen. So, something like this might help then:
http://www.amazon.com/Anpower®-Adapter-Reader-Galaxy-Note2/dp/B00F0DTXEQ
Or that. Depends whether you want to spend time and effort or money on getting the pics out. On the other hand, that connection kit is probably the safest solution you'll ever get your hands on.
this is great:victory:
es0tericcha0s said:
Well you didn't mention that the LCD was not working as well, just the touch screen. So, something like this might help then:
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My S3 has dead LCD screen :crying: but touch screen is intact (i can stop alarms daily) .I am not sure about USB debugging option status,how do I recover hidden folders ??