Good Afternoon,
I have Xperia Z2 on Official's Sony OS, and every time I loose 4G and then get it back, I have to turn mobile data off and on again to get the internet back. Until I do that, even with full-on 4G signal it says DNS_PROBE_FINISHED_NO_INTERNET and none of the internet services work. I was told in T-Mobile that this a known phone problem, although I don't recall having it before I flashed CyanogenMod and went back to Official. Here's my Xperience so far:
1 - Bought the phone (June 2014 in Russia). It was on 4.X, and was working perfectly fine with 4G
2 - Went to US, everything was fine. 4G and all on T-Mobile.
3 - Flashed it to Cyanogen, everything was also fine until I cracked my screen in April 2015. It was resting in a shelf for about half a year, then I fixed it
4 - Went to Russia, flashed on Official Firmware (Got Russian Unbranded, from here: http://forum.xda-developers.com/showthread.php?t=2759934 ), Everything was fine.
5 - Came back to US. The problem started.
My bet is on faulty modem firmware and I assume the solution would be to refresh just a modem, but I would like to hear your opinion first before (possibly) breaking my phone
Thank You!
Related
Hi. The problem with my XU I face now is weird (having in mind all the other posts that I've read in this forum about this problem with XU phone). I bought this phone last year, and until March, 2013 didn't have any problem with my GPS, i mean my location was fixed in seconds (max in minute) and I was able to use navigation. By the way, I was using different ROMs, tried ICS, GB, some custom ROMs and EVERYTHING WENT FINE.
Then I haven't used GPS since march, and now when I need it again, it doesn't work properly. I get it fixed for 30 meters around me with wifi on and 800 meters with mobile network on, and I am unable to use any navigation because I need my location totally fixed. I've also checked my girlfriends phone (she's got ZTE Blade) yesterday and the same problem occur, but it was ok months ago (it might be just coincidence).
I live in UK, in city, not village, so GPS signal is strong. I have T-mobile (UK) network (but tried 3 network sim as well, didn't solved), phone running stock GB rom (I've tried other roms as well, the same problem).
So finally, my question is if there is anyone else in UK facing the same problem maybe with other Sony phones or networks?
I have tried to find problem solution in this forum, tried GPS Status and Fix apps, I have rooted my device in order to be able to change gps.conf file, but all the mods and fixes doesn't work.
Edit: problem solved, assembled and reassembled phone, cleaned pins and it works now.
Hi there.
I have Lumia 920 Black on EE in UK.
Last month when Amber (french one) got leaked, I installed it and tried straight away.
It wasn't big difference to me in fact it had a bug where if I create an all day calendar entry using google account (not tried with Live account),
it will save the even entry as day before?
It bugged me so much so I decided I will install EURO Dev version.
So I did and everything seem to work fine untill I go outside my house.
I kept on getting no signals. And when I had signal it was constantly on EDGE. Never on 3G.
I did reflash and restart and all it doesn't seem to help. When I restart the phone I get 3G briefly for seconds until it loses service totally then come back with full EDGE signal.
I have found a old firmware RM821_1232.2109.1242.1010_RETAIL_eu_euro1_342_10_97021 and flashed it. And did update through OTA.
Still no 3G. I called EE today for help. They told me it could be the sim.
So I tried on my old iPhone 4 and its all good. I get full 3G.
Anyone know what may be the problem? And if EE offers a repair, will they found out that I've playing with flashing the device and tell me its not covered by the warranty?
Thanks you all!
over 60 views and no reply?
langsalang said:
Hi there.
I have Lumia 920 Black on EE in UK.
Last month when Amber (french one) got leaked, I installed it and tried straight away.
It wasn't big difference to me in fact it had a bug where if I create an all day calendar entry using google account (not tried with Live account),
it will save the even entry as day before?
It bugged me so much so I decided I will install EURO Dev version.
So I did and everything seem to work fine untill I go outside my house.
I kept on getting no signals. And when I had signal it was constantly on EDGE. Never on 3G.
I did reflash and restart and all it doesn't seem to help. When I restart the phone I get 3G briefly for seconds until it loses service totally then come back with full EDGE signal.
I have found a old firmware RM821_1232.2109.1242.1010_RETAIL_eu_euro1_342_10_97021 and flashed it. And did update through OTA.
Still no 3G. I called EE today for help. They told me it could be the sim.
So I tried on my old iPhone 4 and its all good. I get full 3G.
Anyone know what may be the problem? And if EE offers a repair, will they found out that I've playing with flashing the device and tell me its not covered by the warranty?
Thanks you all!
Click to expand...
Click to collapse
I know the issue exist on the ATT Dev Rom, you just have to go into the Access Point app in the settings and pick the correct APN, (the flash defaults it to the wrong one. ) but I don't know if that's the case for the EE version. I suppose is possible, it can, and is suppose to load, the APN from the Sim, so if it worked with the iphone sim then check those settings.
Thanks for you reply. Did what you said but it did not help at all. It's not like my data isn't working. It's just on EDGE all the time. Sometimes I don't even get calls through and later get message from EE saying I had a miss call. Called Orange (runs on EE) about it and they said maybe its my sim. So tried it on my iPhone and I get 3G straight away. Need to ring them again. But their call waiting time is ridiculous. Called them yesterday and call queue was 2 hours!!
Hi all, sim unlocked s-off sprint m9 used to work well on android 6 with official rom. But until the phone was upgraded to Android 7. Data connection stopped working for one operator (NOS in Portugal). However Vodafone works well.
Tried different roms and apn settings, same at all. Data connection does not work on NOS operator.
Does anyone have similar issue and of course any advices?
Thank you all.
redoano said:
Hi all, sim unlocked s-off sprint m9 used to work well on android 6 with official rom. But until the phone was upgraded to Android 7. Data connection stopped working for one operator (NOS in Portugal). However Vodafone works well.
Tried different roms and apn settings, same at all. Data connection does not work on NOS operator.
Does anyone have similar issue and of course any advices?
Thank you all.
Click to expand...
Click to collapse
Why sim unlock a Sprint variant and not an AT&T or T-Mobile which already support GSM?
did you find a solution?
i have exact same issue.
bought one m9 from ebay with sprint (651) firmware on.
lte was working fine in israel (1800 2100).
after nougat im only getting 3g.
it makes sense that i cant use those bands (1 and 3 i think) on a sprint device.. but it did work with marshmallow
Same problem in the USA
I have (nearly) the same problem in the United States with a Sprint CDMA version of the One M9. The main difference is that my data speed is even worse than 3G, around 10-20 Kbps. Occasionally, I get faster speeds, but I haven't been able to figure out if it is location-specific (but always away from home and work) or due to some other characteristic.
The phone came brand new in a retail box from an eBay seller. It worked as expected for 1.7 years. The OTA update which installed Android 7 (aka Nougat) in early 2017 resulted in the very slow data speeds. WiFi is unaffected, but data is so slow that I cannot reliably send or receive MMS; Google Maps says that I do not even have a data connection for traffic info.
EcoMobile (my MVNO provider; I still have a sprint email address, so I know who is actually providing service) could only suggest resetting my phone; did this twice with no change in operation (but several of the programs which automatically re-installed themselves operated differently, including GMail no longer providing auto-complete for addresses).
After literally 2 hours in chat with htc, they told me that my MEID indicates my phone was "made in Taiwan". I took this to mean that: 1) the person I was chatting with had poor English skills (because aren't they all made in Taiwan?), and 2) my phone is gray market (meaning it was not imported into the country via official channels, even though the manual was in the American version of English).
I came to XDA looking for an answer, too. I was mildly surprised to see that this topic was at the top of the list for the One M9.
The best solution for my situation would be the proper ROM for my phone, but I don't know how to figure that out from the MEID. htc USA says they cannot help me with this.
I could even go back to Android 6, but I do rather like the new features in Nougat.
Alternatively, I could root the phone and install a 3rd party ROM, but I still need to know how to choose the proper one for my phone.
I hope this info finds its way to a helpful expert.
Regards,
Jeff
Hello XDA Community,
Last Saturday my P20 Lite updated overnight. Sunday morning, when I checked the phone, the sim card picture with the (!) inside was on the top of the screen along with the message "No Service".
It had to be something related with the update (I guessed). Restarted the phone and all good. But only for a while. 30 minutes later the issue came back again. And then again, and then again. The phone works fine for a few minutes (good signal, 4G comms perfect, calling and texting too) and then it's just like someone has removed the sim card. If I'm connected to Wi-Fi, everything works except for the calling/texting.
Cleaned the slot, cleaned the sim card, network settings restored and still the same.
The solution to have network again is to turn the flight mode on and off all the time.
It seems to me that this is a software glitch rather than hardware.
Anyone having the same problem?
Thank you guys.
Same issue
Hi,
I've got the same issue here. Update just before I went on holiday and now I get a signal for a little while then it goes to no service. When it's ok you can check signal quality no problems. Once it stops it just keeps going back to main options screen, looks like a software bug to me.
Any one have any suggestions?
Update
Hi,
I've been in touch with my provider and they gave advised the usual:
Check coverage is ok - yes
Check some works in another phone - yes
Factory reset - not tried yet.
Anyone else have the same issue or an idea?
Exactly the same issue with mine since the update. Are Huawei actually going to fix this or are they just staying quiet?
What a piece of ****. After 3 days trying everything and resetting to factory still the same. No patch available. Terrible Huawei service say they're working on it.
I just went out and bought another phone. Mine is just 3 months old. Any ideas? Or is it scrap?
Support
I messaged Huawei in Twitter and they asked me to DM them but I can't for some reason. They wanted IMEI number so I'm no further on.
I have found that if you put the phone in aeroplane mode and then re-enable WiFi it is usable (except for calls).
Can anyone else message Huawei in Twitter to see what response they come back with.
Having the same problem here. Emailed and tweeted Huawei but no reply. Also experiencing slow charging, fast battery run-down, and general performance issues since the update. Phone is just 3 weeks old, bought in GB but now being used in Australia. SIM worked fine in my old British bought phone. Can't afford a new phone has anyone heard anything?
Location services
Hi,
I found that I was able to use all services if I disabled location services.
Got a popup about network time but the phone is at least usable - as a phone too!
I'm on holiday at the moment so will chase up Huawei when I get back and let you all know how I get on.
Did anyone ever get a solution to this having the same problem abroad currently
Mine resolved itself, but then come the NEXT update exactly the same thing has happened. It's been about 2 weeks now and the phone is practically unusable with fast battery run-down and slow charging too. Huawei customer service is terrible and don't give me any solution beyond a factory reset which I've tried to no avail. I'm also overseas too having purchased the phone in the UK and am now using it in Australia.
Did you guys get the phones working again?
So the phone itself, as stated is a MetroPCS branded Alcatel One Touch Fierce XL, and according to metro it is in fact UNLOCKED. It is on the latest update of the stock rom from metro I believe (Android Lollipop 5.1.1 ). so that, as far as i can tell is not the complete issue however I'm wondering if it being from metro is contributing to the issue at hand. I am using Mint Sim/Mint Mobile, they have amazing coverage in my area that I myself experienced for a week, so I'm almost positive it is not a coverage issue. Now down to the bare bones of the problem:
I got this phone about two weeks ago now, bought it in "unlocked" "New, Other" Condition on eBay from the seller Cellfeee. Had to use the unlock app when I got it but it went through fine, with no issues. Fast forward I activate my new sim, put it in the phone and experience great coverage for about a week and a half. Phone was lovely. Fast forward more, around 8:30 pm on August 29 2018 I lost service completely. Start journey into google. I have done the following:
Taken out the sim
restarted the phone
tried the sim in other devices
factory reset the phone
rooted the phone, removed metro apps and apn
done *#4636# I don't know how many times
messed with every mobile and wifi setting possible
the only time I have gotten service back was last night around 10, the phone had no wifi connection and it seemed to pick up a very strong signal that faded while i watched.
I have determined that It is NOT the sim card, I have determined it is most likely not the hardware, the only thing left that I can think of is either the ROM or the modem firmware itself. My question is, do any of you think that flashing a custom rom onto the phone could cure this? is there a way to find the most recent stable firmware for the modem and update/downgrade it to that? I've already cut my losses and bought a new phone through alcatel on their amazon link so it's not like i'm completely screwed but honestly I'm so irritated with this phone and I just want concrete answers/results at this point. any suggestions welcome. thank you for your time.
Edit: The service provider in the top corner was mint while the phone was working. after it began to fail it switched to either no service OR metropcs, now it often says metropcs even when no service don't know if this makes a difference
Deanna said:
So the phone itself, as stated is a MetroPCS branded Alcatel One Touch Fierce XL, and according to metro it is in fact UNLOCKED. It is on the latest update of the stock rom from metro I believe (Android Lollipop 5.1.1 ). so that, as far as i can tell is not the complete issue however I'm wondering if it being from metro is contributing to the issue at hand. I am using Mint Sim/Mint Mobile, they have amazing coverage in my area that I myself experienced for a week, so I'm almost positive it is not a coverage issue. Now down to the bare bones of the problem:
I got this phone about two weeks ago now, bought it in "unlocked" "New, Other" Condition on eBay from the seller Cellfeee. Had to use the unlock app when I got it but it went through fine, with no issues. Fast forward I activate my new sim, put it in the phone and experience great coverage for about a week and a half. Phone was lovely. Fast forward more, around 8:30 pm on August 29 2018 I lost service completely. Start journey into google. I have done the following:
Taken out the sim
restarted the phone
tried the sim in other devices
factory reset the phone
rooted the phone, removed metro apps and apn
done *#4636# I don't know how many times
messed with every mobile and wifi setting possible
the only time I have gotten service back was last night around 10, the phone had no wifi connection and it seemed to pick up a very strong signal that faded while i watched.
I have determined that It is NOT the sim card, I have determined it is most likely not the hardware, the only thing left that I can think of is either the ROM or the modem firmware itself. My question is, do any of you think that flashing a custom rom onto the phone could cure this? is there a way to find the most recent stable firmware for the modem and update/downgrade it to that? I've already cut my losses and bought a new phone through alcatel on their amazon link so it's not like i'm completely screwed but honestly I'm so irritated with this phone and I just want concrete answers/results at this point. any suggestions welcome. thank you for your time.
Edit: The service provider in the top corner was mint while the phone was working. after it began to fail it switched to either no service OR metropcs, now it often says metropcs even when no service don't know if this makes a difference
Click to expand...
Click to collapse
uuuhh ... this is just a shot in the dark here but have you tried the apn settings ??