Data Connection Partially Lost on Unlocked Sprint M9 after Official Nougat Update - Sprint HTC One (M9)

Hi all, sim unlocked s-off sprint m9 used to work well on android 6 with official rom. But until the phone was upgraded to Android 7. Data connection stopped working for one operator (NOS in Portugal). However Vodafone works well.
Tried different roms and apn settings, same at all. Data connection does not work on NOS operator.
Does anyone have similar issue and of course any advices?
Thank you all.

redoano said:
Hi all, sim unlocked s-off sprint m9 used to work well on android 6 with official rom. But until the phone was upgraded to Android 7. Data connection stopped working for one operator (NOS in Portugal). However Vodafone works well.
Tried different roms and apn settings, same at all. Data connection does not work on NOS operator.
Does anyone have similar issue and of course any advices?
Thank you all.
Click to expand...
Click to collapse
Why sim unlock a Sprint variant and not an AT&T or T-Mobile which already support GSM?

did you find a solution?
i have exact same issue.
bought one m9 from ebay with sprint (651) firmware on.
lte was working fine in israel (1800 2100).
after nougat im only getting 3g.
it makes sense that i cant use those bands (1 and 3 i think) on a sprint device.. but it did work with marshmallow

Same problem in the USA
I have (nearly) the same problem in the United States with a Sprint CDMA version of the One M9. The main difference is that my data speed is even worse than 3G, around 10-20 Kbps. Occasionally, I get faster speeds, but I haven't been able to figure out if it is location-specific (but always away from home and work) or due to some other characteristic.
The phone came brand new in a retail box from an eBay seller. It worked as expected for 1.7 years. The OTA update which installed Android 7 (aka Nougat) in early 2017 resulted in the very slow data speeds. WiFi is unaffected, but data is so slow that I cannot reliably send or receive MMS; Google Maps says that I do not even have a data connection for traffic info.
EcoMobile (my MVNO provider; I still have a sprint email address, so I know who is actually providing service) could only suggest resetting my phone; did this twice with no change in operation (but several of the programs which automatically re-installed themselves operated differently, including GMail no longer providing auto-complete for addresses).
After literally 2 hours in chat with htc, they told me that my MEID indicates my phone was "made in Taiwan". I took this to mean that: 1) the person I was chatting with had poor English skills (because aren't they all made in Taiwan?), and 2) my phone is gray market (meaning it was not imported into the country via official channels, even though the manual was in the American version of English).
I came to XDA looking for an answer, too. I was mildly surprised to see that this topic was at the top of the list for the One M9.
The best solution for my situation would be the proper ROM for my phone, but I don't know how to figure that out from the MEID. htc USA says they cannot help me with this.
I could even go back to Android 6, but I do rather like the new features in Nougat.
Alternatively, I could root the phone and install a 3rd party ROM, but I still need to know how to choose the proper one for my phone.
I hope this info finds its way to a helpful expert.
Regards,
Jeff

Related

[Q] AT&T One X + Tethering with International SIM

Hey guys,
So I have a bit of a tricky question that I can't seem to find an answer for. My wife and I just move to Europe for work for 2 years. We had AT&T in the states, so my wife has an AT&T HTC One X+. We got our phones SIM unlocked before we left, and purchased French SIM cards that run on the Bouygues Telecom network. My phone (Lumia 925) can do wifi tethering no problem... My wife's on the other hand has issues. I keep getting the following error:
" There is a temporary network problem that prevents the enablement of the Mobile Hotspot function. Please retry later."
I have tried the following steps:
1. Rooting the phone.
2. Installing other hotspot apps (Both root and non-root)
3. Installed custom ROMs with hotfixes to remove AT&T data requirements.
I don't know if it's relevant, but when I do a reset on the phone, it doesn't automatically connect to Bouygues network for data. I have to manually add the APN every time. Once I do that, her mobile data works just fine, so I don't THINK that the APN is causing the problem...
Anyways, if anyone has an suggestions on how to fix this issue, I would be indebted to you... I've just never encountered this problem on any of my other Android devices and I have to believe that there is a simple solution to fix the problem that I've just not encountered. Thanks!!
I loved my international HOX, so when got dropped in water i said lets go for the ATT HOX+ that has LTE.
Big mistake! I have OP's same issue, im in spain and my provider is Movistar.
I bought it on e-Bay, configured all the APNs, I used settings from their webpage and also tried telephony.db values from an international rom, stock rom didn't tether.
Rooted stock (4.1.2 i think it was) still nothing.
Elegancia (4.2.2) ROM, still nothing.
Changed some stuff on the telephony.db, still nothing
Swapped the wifirouter.apk with the international wifirouter.apk, still nothing.
Nuked TetherGuard.apk, still nothing.
Installed Moto-X tether Xposed module, still nothing (probably cause it's for android 4.4).
I read that AOSP or Cyanogen ROMs don’t have this issue.
I also read that if you swap telephone.db from international version to USA version the phone goes into a reboot loop, [More Info].
I guess the solution lays in something similar to the Moto-X tether patch, but i don't really have the time to fork the project, and try to get my tethering working.
Hope someone can give us a hand, im sure there are at least 5 more people in this same situation.

[Q] Desire 601 International Data Functionality

Hey guys,
I have a pretty unique problem and im not sure there even is a solution, but here goes.
The story is that I had been living in Canada for the last 7 months or so and bought myself a shiny new Desire 601 from Virgin Mobile (its a zara_ul). Since then, I have managed to brick it hardcore style, but i was able to ressurect it after 4 months of fruitless attempts through various odd files, sheer dumb luck, and the RUU from mrplowdans google drive (super props by the way, you saved my phone good sir!). I had to SuperCID the phone in order for the RUU to stick.
So it goes without saying that im now running the Telus version of KK (i updated through the usual OTA once i had returned it to stock 4.2.2) on a VM phone. All good, no issues there. Ive since returned home to Australia, unlocked the phone so it works with an Australian carrier, also all good. Im able to make calls and send texts no issue.
My problem is with mobile data. It seems to be having an issue connecting to my carriers 3g/4g. Initially, there was nothing at all, just the bars in the notification bar telling me that i had a good connection to cellular. No little superscript 3G though, and in settings, although mobile data is 'On', it is showing connection failed. Adding a custom APN appeared to work slightly, the 3G appeared in the notification bar and in settings, mobile data was shown to be 'connected', but still no dice when i try to connect to the web or download an app.
Now i vaguely understand the principles involved here, I get that North american carriers use a different radio frequency to, say, Europe, and that differs again to Australia. My question is, is it on the software side? Would it be possible to find an Australian Radio.img for a desire 601 (i dont even know if they sell them here), flash it, and all will be fine and dandy? Or is it the physical antenna inside the phone that is set to receive only a certain frequency? Im not expecting someone to go and find me a working file or anything, i know most of you live in Canada anyway, but im looking for someone with a greater knowledge of these things to find a theoretical fix.
I know I rant a lot, but in the scheme of things im willing to let this problem slide considering i only just un-bricked it a few days ago AND managed to root 4.4.2 (a significant achievement given my non-existent knowledge of android), but it is a nuicance and if theres something simple i can do of course i will.
Thanks in advance for any help <3
EDIT: Ive since done some googling and discovered that they do sell these phones in Australia, and that the Network specs for it and the canadian model that i have are almost identical, many of the frequencies are the same on both. Leads me to assume that its software sided, the telus radio.img is telling the phone to not see non-canadian frequencies.

US carriers and Getting My x829 "activated"

I received my Le max 2 (x829) about 5 days ago hoping my carrier would "support" it. Turns out US Cellulars bring your own phone style plan is incredibly limited, and after about 3 hours on the phone I was told that based on the IMEI number I had given them, US Cellular's (USC) system wouldn't be able to support the phone.
Side note right there - I did notice that part of the "rules" given to me on this were already broken on my Current USC phone and that Both the x829 and current phone share some similarity in IMEI number rhythm (maybe nothing but wanted to note it) IE *405033* on one, and 454050** on the other.
Found some time to research today and have found several XDA members noting that they have their x829's working on T-mobile, even T-mobile through Straight Talk. However, when checking "phone comparability" with either one using the IMEI # that all companies want to know atm I'm given an error.
So My question is thus: How did you; a X829 owner get your phone to work on your desired carrier? It seems AT&T and T-mobile seem to be the go to on this which I'm fine with.
A side question would also be: could I use "xposed" to change the IMEI to something my current carrier would "recognize" / was this what every one else has done?
Isn't US Cellular CDMA? For the Le Max 2 you'll need a GSM network.
I just received my x829. Out of the box VoLTE and WIFI calling worked with T-Mobile (on all official EUI 16s roms). I currently use the MADSURFER and both wifi calling and VoLTE are working.
All I had to do was pick up a nano sim which I activated via phone. I bought the Fire HDX 8.9 SIM from amazon for $4.00.
*Edit MADSURFER ROM link is here https://forum.xda-developers.com/le-max-2/development/madsurfers-21s-eui-5-9-rom-t3497125
try this menu *#*#9439#*#*
xlcashlx said:
Isn't US Cellular CDMA? For the Le Max 2 you'll need a GSM network.
I just received my x829. Out of the box VoLTE and WIFI calling worked with T-Mobile (on all official EUI roms). I currently use the MADSURFER and both wifi calling and VoLTE are working.
All I had to do was pick up a nano sim which I activated via phone. I bought the Fire HDX 8.9 SIM from amazon for $4.00.
Click to expand...
Click to collapse
US Cellular is listed as CDMA, but all the research I've done before going with the Le Max showed that other GSM only phones like the ONE plus 3t would work on the network based sole on the phones bands support by the phones hardware.
I have plenty of Nano sims thanks to the Straight Talk "phone kit", infact both the At&T and T-mobile ones are in the phone atm. I do appriciate you re-enforcing the notion that VoLTE and Wifi calling work (which would be to my benefit where I live) my fear is that calling and trying to activate the sim will lead the "rep" to ask for the IMEI and again tell me wont work.
@leptdre i'm very leery to try things with out a further explanation, kind of a side effect of the college days.
D4B3N said:
US Cellular is listed as CDMA, but all the research I've done before going with the Le Max showed that other GSM only phones like the ONE plus 3t would work on the network based sole on the phones bands support by the phones hardware.
I have plenty of Nano sims thanks to the Straight Talk "phone kit", infact both the At&T and T-mobile ones are in the phone atm. I do appriciate you re-enforcing the notion that VoLTE and Wifi calling work (which would be to my benefit where I live) my fear is that calling and trying to activate the sim will lead the "rep" to ask for the IMEI and again tell me wont work.
PS: I got the Chinese translation from this thread
https://forum.xda-developers.com/le-max-2/how-to/activate-band-20-lte-x829-t3590010
@leptdre i'm very leery to try things with out a further explanation, kind of a side effect of the college days.
Click to expand...
Click to collapse
US Cellular uses the CDMA band 20 (3G) 800MHZ. see: https://www.frequencycheck.com/carriers/u-s-cellular-united-states
I was thinking that the menu was for enabling Band 20 for LTE, but I was wrong. In fact it says: China Telecom's CDMA , china telecom uses CDMA band 20 (3G) like US Cellular.
https://www.frequencycheck.com/carriers/china-telecom-china
I think if you can get US Cellular to activate the service, with this option checked : *#*#9439#*#*, you can get your phone up and running.
I activated mine on Tmobile. Bought a sim from them and activated it online, used the 1st imei number on box, there's 2 imei numbers I assume 1 for each sim slot. After punching it in it knew I was on a LeEco Le Max 2. Rebooted phone and wifi calling appears. Also wife and son have same phone on T-mobile but already had nano sims so they just moved sim to their X829 and that was all they needed to do.
castuis said:
I activated mine on Tmobile. Bought a sim from them and activated it online, used the 1st imei number on box, there's 2 imei numbers I assume 1 for each sim slot. After punching it in it knew I was on a LeEco Le Max 2. Rebooted phone and wifi calling appears. Also wife and son have same phone on T-mobile but already had nano sims so they just moved sim to their X829 and that was all they needed to do.
Click to expand...
Click to collapse
T-Mobile and AT&T are GSM carriers, which means that the sim is the only identification module.
US Cellular, Verizon, Sprint are CDMA carrier, the identification must come from the phone it self. The sim is only use for 4G LTE because 4G uses a standard relying on GSM to identify the customer.
You should see this: https://www.youtube.com/watch?v=9OrNuAf6C3I
https://www.youtube.com/watch?v=KTgxp7WTnKw
Thanks guys, sorry I work nights so I'm just getting all this... I'll take a look at the videos first.
Will SMS and MMS work over the wifi as well or just calling?
xlcashlx said:
Isn't US Cellular CDMA? For the Le Max 2 you'll need a GSM network.
I just received my x829. Out of the box VoLTE and WIFI calling worked with T-Mobile (on all official EUI roms). I currently use the MADSURFER and both wifi calling and VoLTE are working.
All I had to do was pick up a nano sim which I activated via phone. I bought the Fire HDX 8.9 SIM from amazon for $4.00.
Click to expand...
Click to collapse
Did you mean you use MADSURFER custom rom and wifi calling is working on T-Mobile US? Can you point to the rom page? Thanks.
castuis said:
I activated mine on Tmobile. Bought a sim from them and activated it online, used the 1st imei number on box, there's 2 imei numbers I assume 1 for each sim slot. After punching it in it knew I was on a LeEco Le Max 2. Rebooted phone and wifi calling appears. Also wife and son have same phone on T-mobile but already had nano sims so they just moved sim to their X829 and that was all they needed to do.
Click to expand...
Click to collapse
I had a Straight Talk kit from an earlier attempt to use a Zenfone 2... the rep with strait talk wouldn't "force" activate the sim for my area because "no coverage". Apparently my city/town where I will use it the most doesn't have enough coverage From At&T or T-mobile to warrant being able to transfer my number from USC. Going to try "re-upping" the AT&T sim A user on another thread has noted that @ stock on EUI rom wifi calling was still available with At&t.
Edit:
https://www.amazon.com/Fire-HDX-8-9-Activation-T-Mobile/dp/B00L8BYGJQ - decided to go with that as xlCashlx did and try t-mobile... so far out of all the reps I've delt with over the last couple of days, t-mobile's has been more forth coming with information than any of the others.
jeeradej said:
Did you mean you use MADSURFER custom rom and wifi calling is working on T-Mobile US? Can you point to the rom page? Thanks.
Click to expand...
Click to collapse
https://forum.xda-developers.com/le-max-2/development/madsurfers-21s-eui-5-9-rom-t3497125
OP Good luck with T-Mobile
So did anyone tried to use it with Verizon? According to willitwork site should be a go, but someone needs to confirm. For example I am using the Zuk Z2 from China and the 4G on VZN is working like a champ.
T-mobile here. When my x829 arrived, I simply pulled out the sim in my Moto G4 and immediately had service on the le max 2. Didn't even contact T-mobile.
orangepowerpokes said:
T-mobile here. When my x829 arrived, I simply pulled out the sim in my Moto G4 and immediately had service on the le max 2. Didn't even contact T-mobile.
Click to expand...
Click to collapse
Did it came with the stock rom or some sort of custom one when you bought it, thanks?
It came with the EUI factory rom by letv. Now that I think about it, I never actually tested TMO on that factory ROM. My wife has the x820 and I have the x829, both on TMO and both on different roms.
However, I have flashed the small EUI rom with no problems, plus you can find other user's experiences with TMO on stock EUI and everything I've seen points to good compatibility.
I'd recommend looking thru some of the threads on slickdeals for this phone. There has been a lot of discussion on different experiences with US carriers, mainly from a budget/value perspective. I'm on the walmart TMO $30/mo 5GB LTE plan (pay as you go) and really like it.
https://slickdeals.net/newsearch.php?src=SearchBarV2&q=le+max+2&searcharea=deals&searchin=first
To answer my own question and to advise everyone else that lives in the US and is planning to use the phone on Verizon network, you need to look elsewhere. Let me elaborate, I am getting LTE on the phone right after inserting the SIM card, but voice is not working no matter what, I even made a trip to my nearby VZN store to make sure that they dont have to go and white-list my IMEI or something. To put it in a more polite words, they declined to do anything, even after the fact that I have a corporate SIM that my company pays hundreds of thousands of $ per year to VZN for all the subscribers we have internally, on top of that I had my Zuk Z2 to prove them that, other phones that are not VZN "approved" can work with no problem with both LTE and voice. The last comment from the representative was that there are loopholes and some not approved phones can work, duh, I had the evidence with me, and again they refused to add the LeMax 2 IMEI to their "good" list.
So if you are planning to buy this phone, consider the fact that you will only be able to use it on ATT, T-Mobile and the rest of the GSM providers in the US.

Unable to enable VoLTE/Wifi Calling on Ting (T-Mobile MVNO) (LG G8X)

I plan to keep updating this XDA forum thread with what I find out about this problem, potential solutions, and hopefully what solves it. Hopefully this will be useful to those with the same or similar problem.
Please excuse typos...
The Solution
The reality is, prevention is the best solution here, do a bunch of research to make sure you don't encounter this problem. Read the rest of the post to better understand.
Original
Thank you in advance for reading this and helping me. (I also posted this in r/LGG8X, and am posting it here because some people don't have accounts with both. The more people that see it, the better, if by chance someone has ideas, wants to help, and has time to post the ideas)
It seems like a lot of people are having this issue, so maybe someone might have an idea.
I bought this phone to replace my Xiaomi Mi 9 (which was on the fritz, turning itself off randomly), about 1.5 weeks ago. I did my research and reasonably concluded that this phone has LTE band 12 and VoLTE; also it would be foolish of LG to not to have that. I could not find the VoLTE or Wifi Calling switches anywhere in the settings app, or in the phone app. I then dialed " *#*#4636#*#* " which opened up the "Testing Settings" (as usual). I click on the "Phone Information" tab, scroll down and find both the VoLTE and Wifi Calling switches, which are, to my dismay, greyed out.
I called Ting and they said, (after getting the IMEI), that this doesn't have LTE band 12, therefore no VoLTE. That confused me, because like I said, my research before buying had already concluded that it has band 12. The Ting rep said that's all he could do for me, so we ended the call. I did another 30 mins of research, again concluded it has band 12 with VoLTE. I also called LG themselves, and the rep there confirmed that this phone has band 12 with VoLTE, they also said "we would be more than happy to verify that the phone works with you carrier through phone conferencing". I asked the rep about about the previously mentioned VoLTE and Wifi Calling switches being greyed out, and they said that's because the phone has those 2 capabilities, but the carrier has to enable them.
I really love this phone, especially in comparison to the Mi 9 (even tho the Mi 9 is a good phone). I love the software better (even with the weird quirks that it has), and the value proposition is quite good. I really don't want to have to get a 3rd new phone in one year. If anyone has any ideas/help that would be greatly appreciated.
Thank you
[Edit]: P.S. I think this is partly a problem with LG, and partly with the carriers. I suspect that LG messed up with the IMEI/etc and other important identifiers as to what the device is, what exact version (i.e. LM-G850UM, etc) of a particular model (i.e. LG G8X Thinq Dual Screen, etc). This leads to the cell carrier's infrastructure seeing this phone as incompatible (doesn't see LTE Band 12, when it really is. The cell carriers, (from my own experience with 2 Ting Reps, and from what others have said on other forum threads), can't or won't solve this problem, even tho it may be solvable. From what I have seen on other forums, some got it solved by the cell carrier entering codes on the phone and doing something on their side. If LG and the all the networks would talk to each about this problem and get it solved if possible that would be awesome...
Update - 11/04/2020:
It seems I unintentionally bought a G8X with the Canadian rom LMG850UM20e. I am doubtful, but is the hardware the same or similar enough to flash the USA unlocked rom LMG850QM? Or is there something else I can do to make the Ting network allow VoLTE? As far as I can tell, the Canadian model still supports VoLTE LTE Band 12, but correct me if I'm wrong.
Update - 11/05/2020:
Ting says that my phone has LTE Band 12 and therefore VoLTE, but that will only work on ATT. A bit confusing because (like I said) the particular rom on my phone is Canadian (LMG850UM20e), so why ATT? The explanation for that, it seems is that ATT, (and Sprint), and the unlocked Canadian version have the same sub-model: LMG850UM. The USA unlocked version has a different sub-model (LMG850QM), the rest of the world has yet another sub-model (LMQ850EMW). There are around 15 different versions it seems; see this reddit post on the different models: (can't post the link yet) title: "Hey G8X owner, what is the submodel number and regional code of your unit? And where did you buy it from? I am trying to complete this list, also relating to timing of security updates and Android 10 release." posted in r/LG G8X
It seems like all the versions (LMG850......) have the same hardware, the only difference are the roms, which seem artificially disable certain capabilities of the phone. I am pretty sure my phone would do VoLTE just fine on Ting (or most other carriers). The thing wrong here, I think, is that the IMEI and other specific identifiers of the phone artificially show that the phone does not have the functionality, so the networks don't enable it. It also seems like LG made an agreement or something with ATT as well as Sprint (separately), to release carrier-specific version (as most brands seem to do), and that the phone would fully work on their respective networks and MVNOs, at least the versions in the LMG850UM sub model group, and the USA unlocked sub-model group. LG and T-Mobile seem to have come to no such *official* agreement, unfortunately. I am wondering any of the versions work with T-Mobile and it's MVNOs out of the box, some *modifications* may have to be done in order to get it working on TM towers. There may also be unintentional bugs in some or all roms that are possibly causing, or more likely, adding on to the problem.
Obviously, I am still trying to find my around this problem. I'm considering flashing a USA unlocked rom (LMG850QM sub-model), though not sure if that's possible, or if it'll change what the IMEI and the other specific identifiers tell the cell carrier about compatibility. I also wonder if carriers have the ability to override the artificial restrictions. There is also one report of T-Mobile supposedly fixing the same/similar problem with Sprint for a customer, see u/Veshtarii's comments on this reddit post: (can't post link yet) title: "LG G8X unlocked models having issues with US carriers." Posted in r/LGG8X. Another reddit user used a cheap Tracfone sim card to make his phone work on T-Mobile: (can't post link yet) title: "Tutorial: How to Update eBay Unlocked ATT / AT&T LG G8x" Posted in r/LGG8X. I am unsure if he also has VoLTE working.
Update - 11/06/2020
I'm done with this... It is pretty much impossible. I commented on the "Tutorial: How to Update eBay Unlocked ATT / AT&T LG G8x" post, and the OP responded and said he can't get VoLTE working, even with doing that update. The only thing that could possibly work, is flashing the USA unlocked sub-model onto it. However I probably don't know enough to do it right, but the bigger reason is that it'll probably brick it. I've realized, and should realized when I was doing the research for a new phone, that ATT and TMO's VoLTE/Wifi Calling work differently. They both use propriety coding, which they license to each brand to use in the models they both come to agreement on, and a similar agreement with each MVNO under their towers. LG and TMO seem to have made no such agreement for the G8X, therefore in all practicality, no G8X will work on any of their towers. Also, I called H2O Wireless just to see if my phone works with them, but they said my IMEI is not compatible; so I'm not the Canadian model that I have works in the US at all, that makes me think that not even the versions inside each sub-model aren't even compatible with each other. There is that one situation I mentioned, where the person who was having problems with Sprint before the merger, took it to TMO after the merger and the TMO tech fixed it for him. But I think he must've been having a different problem, because his phone is probably still technically running on Sprint towers. Sprint made the agreement with LG, so VoLTE would work in that instance. Flashing is practically not a solution for most people.
I should've done more research than I did before buying the phone. That is the moral of this story; make sure you do all your "homework" before buying any phone anywhere but the shop of the carrier you are using (or plan to use). That leads me to my number one complaint with phone brands and especially cell carriers as whole: they make it incredibly annoying, often difficult, and confusing to find a compatible phone that isn't on the carrier store. And the problem with that is that everything in any carriers' stores is everything is stupidly overpriced, and then they get you hooked with pricey deals you don't want. If you're reading this, you're most likely like me, you know better than to spend more than you have to on a phone and plan in the carrier store, you know (or at least kinda know) how to get past that. I get that cell carriers want to make money, but I tell you, this is too far. Anyways, the point is, there is no immediate solution, in other words, your only worthwhile solution is prevention, doing a bunch of research. I'm done with this... I'm returning this phone and getting the vanilla G8...
I have the LMG850QM. It has no VOLTE icons while in call even if on band 12. It uses HD+ and that will be shown in dialer during call. Internet does work while in call so believe that it is working. The switches are on like yours but greyed out. Wi-fi calling does work. By turning on airplane mode and then turning back on wifi the dialer will show that calls are being made over Wifi. The OnePlus 6T has VoWifi icons in status bar and this phone doesn't. I will say that this phone gets service in buildings where neither of my 6t's would have service.

Emergency Calls Only on LTE

Hello!
Can someone please help me with this?
Everything was fine until 2-3 days ago. When all of a sudden I was unable to send text messages or make phone calls. All the while I could access internet without any issues.
If I switch to 2G or EDGE for the Subnetwork, I can make calls and send SMS.
How can I fix this?
Could dropping the phone have caused this?
Dropping could certainly break something, of course, but let's assume that's not it.
What carrier? Is the phone officially supported by them (ie, IMEI matches the carrier)? Are you on their official ROM? Does/did your VOLTE work (before and after the "few days ago")?
Some carriers are switching over to VOLTE-only setups, so they may be testing that to see what works/doesn't before they make it final. In other words, maybe your phone is not "officially" supported by VOLTE on the carrier, which is why it's failing? Without VOLTE, I think text may fail as well (even if you're not actively on a call?)
That would be my first guess. In my case, for example, I was on a US998 phone (per IMEI) running VS996 on Verizon. Since the IMEI didn't match a VZ phone, they refused to say it was compatible (even though it worked fine for many years). The IMEI stuff is a bunch of BS, but that's a whole separate topic... but I wonder if this is what you're running into. It's the carrier's way to force you into "their" device, even though it's not any different from any other variant (when the proper ROM is installed).
schwinn8 said:
Dropping could certainly break something, of course, but let's assume that's not it.
What carrier? Is the phone officially supported by them (ie, IMEI matches the carrier)? Are you on their official ROM? Does/did your VOLTE work (before and after the "few days ago")?
Some carriers are switching over to VOLTE-only setups, so they may be testing that to see what works/doesn't before they make it final. In other words, maybe your phone is not "officially" supported by VOLTE on the carrier, which is why it's failing? Without VOLTE, I think text may fail as well (even if you're not actively on a call?)
That would be my first guess. In my case, for example, I was on a US998 phone (per IMEI) running VS996 on Verizon. Since the IMEI didn't match a VZ phone, they refused to say it was compatible (even though it worked fine for many years). The IMEI stuff is a bunch of BS, but that's a whole separate topic... but I wonder if this is what you're running into. It's the carrier's way to force you into "their" device, even though it's not any different from any other variant (when the proper ROM is installed).
Click to expand...
Click to collapse
Carrier texts should theoretically still work as they are "data". It's the "voice" part of VoLTE that won't work. That's why I can still receive carrier texts on my Galaxy Note 9 with AT&T -- which still has older firmware (so I can be rooted). A few months ago, I lost the ability to make/receive phone calls on my AT&T number when 3G towers were decommissioned in my area... But luckily I have Google Voice number, which also uses "data" (VoIP) so I make/receive all my Google Voice phone calls. (That's been my main phone number for years.)
However, I no longer can make/receive AT&T phone number calls -- which is fine. I switched Google Voice settings to data/Wi-Fi only instead of piggy backing on carrier phone number. Yet, I still receive AT&T texts, which is good because my bank insists on using a "real" (carrier) phone number for SMS security code confirmation.
Amer28 said:
Hello!
Can someone please help me with this?
Everything was fine until 2-3 days ago. When all of a sudden I was unable to send text messages or make phone calls. All the while I could access internet without any issues.
If I switch to 2G or EDGE for the Subnetwork, I can make calls and send SMS.
How can I fix this?
Could dropping the phone have caused this?
Click to expand...
Click to collapse
You are in Portland? What carrier are you using that still has 2G and Edge?
ChazzMatt said:
You are in Portland? What carrier are you using that still has 2G and Edge?
Click to expand...
Click to collapse
I'm with a company that uses T-Mobile towers. I connect just fine with 4G LTE, and get reasonably good speeds over it. But when I'm on 4G, I cannot make or receive calls or text. It says Emergency Calls Only.
So far, I've tried everything. I resettled network. I looked for different APN values that may fix the issue. When I couldn't think of anything else, I did a factory reset. (I mean, I wiped Data, and all other partitions in TWRP except for System and SD Card.) There have been no changes.
I'm starting to think the issue may be hardware, I did drop the phone a couple of times the day it stopped working. Though I usually end up dropping the phone once a day or every two days. I can't believe the screen hasn't cracked yet, at all. Could a drop from 3-4 feet on hard surface like tiles damage the antenna in such a way that only 4G data works?
I'm ready to give up and buy a new phone even though I can't really afford it. It would be awesome if I can get this to work.
schwinn8 said:
Dropping could certainly break something, of course, but let's assume that's not it.
What carrier? Is the phone officially supported by them (ie, IMEI matches the carrier)? Are you on their official ROM? Does/did your VOLTE work (before and after the "few days ago")?
Some carriers are switching over to VOLTE-only setups, so they may be testing that to see what works/doesn't before they make it final. In other words, maybe your phone is not "officially" supported by VOLTE on the carrier, which is why it's failing? Without VOLTE, I think text may fail as well (even if you're not actively on a call?)
That would be my first guess. In my case, for example, I was on a US998 phone (per IMEI) running VS996 on Verizon. Since the IMEI didn't match a VZ phone, they refused to say it was compatible (even though it worked fine for many years). The IMEI stuff is a bunch of BS, but that's a whole separate topic... but I wonder if this is what you're running into. It's the carrier's way to force you into "their" device, even though it's not any different from any other variant (when the proper ROM is installed).
Click to expand...
Click to collapse
I'm on T-Mobile towers with the US998. I don't think there is an issue with IMEI. How would I connect to data with 4G if that was the case?
I never had Volte on this phone. I do recall seeing it when I first got it but I'm running stock rooted Android 9.
When I say it used to work a few days ago, I mean it just stopped working at one point. I wanted to make a phone call, and all of a sudden, I couldn't. I noticed then that it says Emergency Only sign, so I walked around the house for about 15 mins to try to get signal. Then I went to my car and drove around, but nothing.
I messed around with Network settings, and figured out that Voice and TXT worked when I switch to a lower 'Sub-Network' setting that says, "GSM / GSPR / EDGE Only".
To get 4G Data back, I have to switch it back to "LTE/Legacy 3GPP multi"
These two are found under "GSM/UMTS Settings", after clicking on "System Select" in "Mobile Networks ".
I want to also mention that my carrier website has been talking about a data migration that would affect phones using their old SIM Card.
When I saw that, I called them and had them send me a new SIM. I thought surely this must be it, but the new SIM works exactly like the old one.
Perhaps the migration or whatever it is they did that required new SIM cards just doesn't work well with my phone? Even though, before putting the order in, the rep I spoke to did check my IMEI and said that my phone is compatible.
Agreed, it doesn't sound like an IMEI issue.
FWIW, I showed a 4G connection on a phone (I don't remember if it was my V30 or a Galaxy S10+ that I was going to replace it with). On that phone, at one point, but there was no actual connection. So, the indicators aren't always accurate. That's why I thought maybe the data isn't really working, and if data isn't working then VOLTE won't work... and with many of the carriers switching off non-VOLTE calling, that could kill the ability to make calls?
In your case, you said data worked... but if VOLTE was never enabled, and the carrier dropped non-VOLTE, then, again, you may lose calling.
In any case, these were my theories. I think you're on top of the situation but I don't have any other ideas for you to try...
Instead of buying a new phone, have you considered installing and setting up Google Voice, as ChazzMatt said? I recently had to do that because AT&T's 3G shutdown meant that I could no longer place or receive calls. My quick guide on doing that is here: https://forum.xda-developers.com/t/...-based-custom-roms-when.4138223/post-87342453
I don't know why you can't also send or receive texts, but the Google Voice app has the ability to do that, so maybe try using that after you've set it up.
Amer28 said:
I'm on T-Mobile towers with the US998. I don't think there is an issue with IMEI. How would I connect to data with 4G if that was the case?
I never had Volte on this phone. I do recall seeing it when I first got it but I'm running stock rooted Android 9.
When I say it used to work a few days ago, I mean it just stopped working at one point. I wanted to make a phone call, and all of a sudden, I couldn't. I noticed then that it says Emergency Only sign, so I walked around the house for about 15 mins to try to get signal. Then I went to my car and drove around, but nothing.
I messed around with Network settings, and figured out that Voice and TXT worked when I switch to a lower 'Sub-Network' setting that says, "GSM / GSPR / EDGE Only".
To get 4G Data back, I have to switch it back to "LTE/Legacy 3GPP multi"
These two are found under "GSM/UMTS Settings", after clicking on "System Select" in "Mobile Networks ".
Click to expand...
Click to collapse
There's been reports T-Mobile which is now merged with Sprint has borked the ability for VoLTE/VoWiFi calling on US998 firmware phones (native or Frankenstein'ed). Apparently they only allow it now on T-Mobile H932, whereas pre merger they were happy to give VoLTE and voWi-Fi calling to "US998" phones
First, it was reported with new SIM cards they were distributing earlier this year. Then people who kept their old SIM cards found they didn't work after a forced "security update."
This seems to have also trickled down to the T-Mobile MVNOs.
This is why we told someone else recently they should probably convert their phone from US998 on T-Mobile to Verizon VS996 firmware.
Then get a Verizon sim card or Verizon MVNO SIM card, and activate it in an old cracked screen Verizon phone off eBay, then put that already-activated SIM card into their "VS996" V30.
They will have VoLTE and VoWi-Fi calling.
Alternatively, if you really want to stick with T-Mobile network, you can do what @osprey00 suggested -- which is get a Google Voice number and use it as a tool to forward your carrier calls to it.
You can read his post, see his experiences, and see if this would apply to you.
For ME -- I've been using Google Voice for the past 10 years as my main phone number. I ported my carrier phone number at the time to Google Voice. Then got throwaway carrier numbers (whoever had cheapest plan) but never gave those to my friends. To my friends nothing ever changed. I've had the same "number" for the past two decades.
But within the past couple years, I had to start giving my bank and my cable company my carrier phone number for SMS security codes. Very annoying, because in the past they used my Google Voice number to text me with no problem.
So, even though under my current firmware (on my rooted Note 9) I cannot get carrier phone calls, I still have LTE data. And with the LTE data, I can use Google Voice (calls and texts) because it's VoIP. I also get AT&t carrier texts, as that is also data. It's just AT&T phone calls I cannot send or receive.
AT&T deactivated the SIM card in my native US998 V30+ and sent me a replacement phone, which is a Samsung Note 9. I'm staying with AT&T for a reason. Otherwise I would probably pull the "V30" Verizon trick also.
I bought both my wife and my elderly mother 64GB V35 phones -- which is basically an upgraded 64GB V30. (They previously had native US998 V30.) AT&T gives V35 VoLTE and WiFi calling, and for them there was nothing new to learn.
ChazzMatt said:
There's been reports T-Mobile which is now merged with Sprint has borked the ability for VoLTE/VoWiFi calling on US998 firmware phones (native or Frankenstein'ed). Apparently they only allow it now on T-Mobile H932, whereas pre merger they were happy to give VoLTE and voWi-Fi calling to "US998" phones
First, it was reported with new SIM cards they were distributing earlier this year. Then people who kept their old SIM cards found they didn't work after a forced "security update."
This seems to have also trickled down to the T-Mobile MVNOs.
This is why we told someone else recently they should probably convert their phone from US998 on T-Mobile to Verizon VS996 firmware.
Then get a Verizon sim card or Verizon MVNO SIM card, and activate it in an old cracked screen Verizon phone off eBay, then put that already-activated SIM card into their "VS996" V30.
They will have VoLTE and VoWi-Fi calling.
Alternatively, if you really want to stick with T-Mobile network, you can do what @osprey00 suggested -- which is get a Google Voice number and use it as a tool to forward your carrier calls to it.
You can read his post, see his experiences, and see if this would apply to you.
For ME -- I've been using Google Voice for the past 10 years as my main phone number. I ported my carrier phone number at the time to Google Voice. Then got throwaway carrier numbers (whoever had cheapest plan) but never gave those to my friends. To my friends nothing ever changed. I've had the same "number" for the past two decades.
But within the past couple years, I had to start giving my bank and my cable company my carrier phone number for SMS security codes. Very annoying, because in the past they used my Google Voice number to text me with no problem.
So, even though under my current firmware (on my rooted Note 9) I cannot get carrier phone calls, I still have LTE data. And with the LTE data, I can use Google Voice (calls and texts) because it's VoIP. I also get AT&t carrier texts, as that is also data. It's just AT&T phone calls I cannot send or receive.
AT&T deactivated the SIM card in my native US998 V30+ and sent me a replacement phone, which is a Samsung Note 9. I'm staying with AT&T for a reason. Otherwise I would probably pull the "V30" Verizon trick also.
I bought both my wife and my elderly mother 64GB V35 phones -- which is basically an upgraded 64GB V30. (They previously had native US998 V30.) AT&T gives V35 VoLTE and WiFi calling, and for them there was nothing new to learn.
Click to expand...
Click to collapse
I think it was a hardware problem, honestly.
No matter what I did, I even tried different ROM to ensure I didn't mess around with root settings and somehow enabled or disabled something that I should not have. I tried flashing stock radios, and no, nothing would fix it.
I took my brothers phone to see if the SIM card would work with his phone, an unlocked Google FI phone. As soon as I installed the SIM, and booted up the phone, I could tell it was working perfectly even on the lock screen. Right away the status showed the name of the wireless company, and active 5G data icon on the status.
I must have damaged the internal radio or the LTE data modem when I dropped the phone last. The screen of the phone never broke even though I dropped the phone countless times, though the back glass has cracked lines all over even if the surface is still smooth and the phone continued being waterproof (I tested).
Anyway, I have since bought a new phone and the Data/Text/Talk all work perfectly on it.
I'm not sure what I'll do with this phone, as selling it wouldn't be ethical. And I doubt anyone would buy a phone with the warning that service may not work.
Ah well, I may just keep and use it as a test device.
Thanks to all who tried to help.
Amer28 said:
I think it was a hardware problem, honestly.
No matter what I did, I even tried different ROM to ensure I didn't mess around with root settings and somehow enabled or disabled something that I should not have. I tried flashing stock radios, and no, nothing would fix it.
I took my brothers phone to see if the SIM card would work with his phone, an unlocked Google FI phone. As soon as I installed the SIM, and booted up the phone, I could tell it was working perfectly even on the lock screen. Right away the status showed the name of the wireless company, and active 5G data icon on the status.
I must have damaged the internal radio or the LTE data modem when I dropped the phone last. The screen of the phone never broke even though I dropped the phone countless times, though the back glass has cracked lines all over even if the surface is still smooth and the phone continued being waterproof (I tested).
Anyway, I have since bought a new phone and the Data/Text/Talk all work perfectly on it.
I'm not sure what I'll do with this phone, as selling it wouldn't be ethical. And I doubt anyone would buy a phone with the warning that service may not work.
Ah well, I may just keep and use it as a test device.
Thanks to all who tried to help.
Click to expand...
Click to collapse
tried a rom on a j7 2015 because android 6 is going to be left and I only get emergency calls on lte and on 3g, no problem. It's not imei problem maybe exynos processor. I went back to 6.0.1 and no problem with 4g lite. By the way, I'm not in the USA.

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