Huawei P8 - Screen ? - Android Q&A, Help & Troubleshooting

Hi
Odd problem.
When i tap on the screen of my rather new P8 it sounds a bit hollow.
I think the touchscreen is not as attached as it was from new, if i push the screen with both thumbs and "massage" the screen the sound goes away but returns. (And it has just recently started and i am a bit worried it will get worse)
Anyone else had trouble with this. I believe the touch screen has somehow come loose.
PS. It's not like it's about to fall out of the phone and i cannot feel it sitting any higher in the case but there is a distinct knocking sound when i for example type in a number to call.

Related

Typing with phone on flat service fault?

Wow. Just noticed something really odd with the keyboard/screen, but then it could be my phone!
If put your phone on a flat surface (ie table) - try type some letters on the right/left/bottom edge - i find it not as responsive as if you typed in the middle part of the screen. But if you hold the phone in your hands, its perfectly fine!
Anyone else getting that weird problem?
Yep
Noticed the problem to.
I'm guessing there is some screen sensitivity changes when it knows its flat on a surface.
I guess its another on the list of things to fix when the release a new build (or some devs release soem cooked ROMs).
I wonder if this is related to the capacitive nature of the touchscreen? I can replicate the effect if the phone is flat on the surface and I'm only touching it with my typing finger. However, if I rest another finger on the device, or hold it lightly by the edges (still sitting flat on the surface) it works fine.
If this is the case, I doubt any rom will be able to fix it since it is likely to be the capacitive touch screen technology and not a software "fault" per se.
Regards,
Dave
I have seen this too. I wondered if it was a perspective thing - are you pressing the right part of the screen?
are you pressing the right part of the screen?
Click to expand...
Click to collapse
Oh yeah, looks like I am pressing the right part. It just have to be more firmer pressing those edge buttons. It doesn't matter which way the keyboard layout is.
Anyway, thanks to everyone confirming that you got the same problem. I would have thought it was hardware related, but it could be software related I suppose. Perhaps whatever software is trying to rotate the keyboard is having a hard time to work out what direction to show the keyboard is causing that weird problem
Try holding the phone between thumb and forefinger whilst it is on a flat surface and then typing. If I do this, I have no issues, but the second I remove my fingers, I then get the lack of response for the keys on the bottom row of the device.
Regards,
Dave
mines the same may be to avoid key presses in your pocket?
I have the same problem too. It isn't a problem with all capacitive screens as the iphone never used to do this (l know, I know)
So far I've found no solution, let's hope it gets a quick fix
wow, and I thought it was only me, when I put the phone on the desk, and try use my fingers it becomes really unresponsive but when I'v got it in my hand and I'm using my thumb its all fine, hmmm really weird
it's not really a fault, but more of the nature of the capacitive screen and/or software. In comparison with the iPhone, the iPhone's capacitive screen lets you type/navigate with the phone lying on a flat surface. I find that the Hero's screen requires you to apply a tiny bit more pressure and more surface-area of your finger/thumb, for it to respond. I hope HTC somehow tweak the software for this to be more responsive with less pressure/surface-area contact required so it is usable on a flat surface - don't always want to be picking my phone up to use it at work.
i confrim, using hero without touch the metal edge result in less responsivity and difficult on multitouch operation
hope new firmware can solve this, too many errors using it like a normal keyboard on a table!
Noticed the same problem when using the Hero in my In Car Holder. Makes data input into CoPilot very difficult indeed.
A couple of observations...
I actually have mine in one of those Silicon Covers - the new style 'Gel' ones (work really well and looks good too, unlike old Silicon ones). So it's not actually about having contact with metal as such.
Problem does not occure when plugged into USB.
Now this bit could just be perception rather than reality, but I tried typing while flat (USB disconnected) when touching the coated surface around the trackball and it did not seem to improve things. Trying to do the same while touching the metal area around the speaker grill did seem to improve things. You guys observing similar ?
Anyway, I'm hoping that when I have my car charger, it will fix my CoPilot problem since this should be the same as having the USB plugged in.
Zuber

My wiza200 touch screen intermitten

Hi all,
Has anyone experience with a problem when the touch screen intermittently works, especially when you press/hold hard on the sides of the face of the phone. Without pressing down on the side, the top menu (start... x) most of the time are either unresponsive or respond as if you press elsewhere on the screen.
I'm thinking of open up the phone later tonight to troubleshoot, guessing the screen digitizer is loose or, HOPEFULLY NOT, cold solder somewhere. But if you'd heard or faced this problem before or even have an idea on what has caused the problem, I'd like to hear from you. Please help!
Thanks!
Adding info
Oh yeah, did I forget to say that not just the top of the screen, the middle part as worst. The only part of the screen is still responsive is the bottom. If I press down or punctual around the face of the phone tightly enought(?), I'd be able to have the good touch screen for a little while (5... 10 minutes) before it gone weird again.
Fixed... for now
Well, I jammed a couple of thin plastic to the bottom of the screen within the housing facelet behind the t-mobile logo... and it works... for now.
I still intend to disassemble the dawn thing as soon as I realize such quick fix has become unpractical or no longer work.
I will check back to this post again, so if you are interested, don't hesitate to reply, I'll try anything when desperate.
How long have you had the phone?
How do you carry it around?
If you got the phone recently and started carrying it around by putting it in your pants pocket, then you find the screen sometimes doesn't work well, those facts are related. A couple of years ago people used to always complain about this, and some recommended rubbing your finger firmly around all edges of the screen for a temporary fix. Others recommended forcing a business card under the metal at the edges of the screen. I got a leather belt case for mine, and the problem went away.
If you've had the phone for years and it just now started acting up, the problem might be related to a cable, connection, or something. There is a wizard service manual online. I've used its instructions to replace a screen, with no bad issues.
Good luck with your phone. The wizard is a bit old, but still pretty nice.

[Q] Quality problem power button & battery cover

hi mozart owners!
i got my device almost a week now and i am very satisfied so far.
the one (hardware related) thing i dislike is the power button. it seems to be a little loose. it works without problem, but it makes a little rattling noise. i bought the mozart because of its fine alloy handling. i had enough creaking and rattling with my touch hd! the other buttons like volume or camera are fine.
does any one of you also experience this rattling noise or is this a failure of my very device. in this case i will try to have it exchanged.
the noise happens sometimes when laying the device down or grapping it quickly. i can always reproduce it when sliding over the power button gently from one device edge to the other or when simply tapping on the device somewhere in the top area (e.g. back side near the camera).
regards,
forsti
edit:
just wanted to update this thread. after little more over 2 weeks full usage not only the power button kept stressing me (got worse), but after I had to switch SIM card twice the battery cover now is also messed up. so any time I grab the phone it makes a very nastic plastic noise (blackstone users will know what I am talking about) in addition to the loose button.
to make that clear: I always handled the phone with full care so I refuse that this is anything about false treatment. my mozart is now on its way back to the vendor and I really hope they change it.
but I really wonder that no other user here has any of these issues!?
No such issue with mine. I think you better get it exchanged.
Mine rattles a little no big problem though.
mine works smooth nothing like that happens so far
but all this zune thing makes me crazy
to me it is also not a "big" problem but it simply sucks. every time i switch my device on or off i hear this cheap plastic rattle-sound.
also the battery cover sound is simply not acceptable for a HTC device. I love HTC but I really wished the quality was further improved and will sometime in the future by _really_ on par with the "fruity" products.

Active Display needs to be a whole lot better

It's one of those features that I loved as soon as I heard about it in the original Moto X. I thought "that's real, useful, innovation." But the implementation in the 6P is poop. I can't reliably get the thing to work at all. As in, it works with movement, but I can't tell you how to reliably set it off. At all.
One other thing I've noticed is the screen is fully woken up by (I think) any touch on the screen when Active Display is on. Which seems very wasteful.
I'm guessing this is purely software because the sensors in the 6P are more than up to the task. I would also think it would be nice to have a setting to simply use the power button to, in essence, half wake the screen the way Active Display does. Then tapping on the notification will perform as normal.
Sound off if these issues are limited to just me. I actually hope they are.
Seems to work pretty well for me, i wouldn't say 100% but most times i pick up the phone, or take it out of my pocket.. it lights up
Laying down flat, picking up the device shows info.
Laying down flat, a little twist shows info.
Picking it up seems more reliable, but the nudge left or right when flat needs to be a decent "nudge". Otherwise it would be switching on constantly, which would be a waste.
And waking when touching any part of the screen when adisplay is showing is normal behavior.
Maybe when development moves ahead we'll have more control over it's behavior. I can see devs having fun with this feature.
+1 for the OP. I've been using the phone about a full day now and I've seen the active display like maybe 3 times, never when it really made any sense. Bummer.
Owned my phone less than 24hrs, installed a screen protector before using the phone. Ambient display want really working. I took the glass screen protector off, ambient display has come back. I'm wondering if the sensor is that sensitive.
Soulfulgrey said:
It's one of those features that I loved as soon as I heard about it in the original Moto X. I thought "that's real, useful, innovation." But the implementation in the 6P is poop. I can't reliably get the thing to work at all. As in, it works with movement, but I can't tell you how to reliably set it off. At all.
One other thing I've noticed is the screen is fully woken up by (I think) any touch on the screen when Active Display is on. Which seems very wasteful.
I'm guessing this is purely software because the sensors in the 6P are more than up to the task. I would also think it would be nice to have a setting to simply use the power button to, in essence, half wake the screen the way Active Display does. Then tapping on the notification will perform as normal.
Sound off if these issues are limited to just me. I actually hope they are.
Click to expand...
Click to collapse
The touch layer and the actual display are 2 different pieces of hardware, you probably can't limit what portions of the touch layer are active, it's either on or off but that has nothing to do with what pixels are turned on. Hope that helps.
Just turned it on to test. Seems to light up when its supposed to. Turned it back off because I use android wear and don't need it.
My switching from Active Display (Moto X 2013) to Ambient Display (Nexus 6) was tough, but I got used to it. My 6p seems to not work as well or the same as my N6 did.
In the morning if I wake up before my alarm I would grab my N6 to activate the Ambient Display and see the clock, as well as my notifications (I get the weather in the morning) to see if there was anything urgent (text from a coworker, etc).
With my 6p when I pick it up, nothing seems to happen, or at least not as quickly as it did with my N6. N6 would show it on almost any movement, but the 6p requires it to be fully picked up all the way and almost vertical before it shows anything. Not sure if this is gyro or software related. If I pick it up from flat and rotate 90 degrees right (like it would be if it was sitting next to my bed), effectively making it vertical in landscape mode) nothing happens. If I hold it vertical in portrait, it shows me.
Just something to get used to, I guess.
Active display is rubbish on the 6P lol. That's coming from a user BTW, its just not reliable.
I agree with OP. I sat phone beside me and noticed it would light up when I got a new message. Then a few seconds after, without touching or moving it, it would light up again (no new anything happened), then it would light up again. Not sure what's waking it up, but quite annoying. Should absolutely be a software fix though.
johnhazelwood said:
I agree with OP. I sat phone beside me and noticed it would light up when I got a new message. Then a few seconds after, without touching or moving it, it would light up again (no new anything happened), then it would light up again. Not sure what's waking it up, but quite annoying. Should absolutely be a software fix though.
Click to expand...
Click to collapse
This is one thing that is reliable for me! Lol. When a notification comes through, it will activate once, then turn off, then activate again shortly after. I'm not sure if it's mean to do this or not, but at least it's reliable.
I should make it clear though that in my short time with the device, it is a definite top quality phone. The Active Display just seems to be, for me at least, a noticeable deviation from the very high bar set by the rest of the device. I did read other reviewers with issues, but then, how much faith can you put in a 48 hour review. I've had mine for almost a week and still feel like I'm just getting to know it.
sluflyer06 said:
The touch layer and the actual display are 2 different pieces of hardware, you probably can't limit what portions of the touch layer are active, it's either on or off but that has nothing to do with what pixels are turned on. Hope that helps.
Click to expand...
Click to collapse
True-ish. It is indeed possible to have a software solution that ignores certain touch events even though the hardware layer will consistently recognise touch events as long as the touch layer is active. If the Active Display becomes just another UI, then the notification icons/regions become touch targets and the rest of the screen can be written in software to not be touch targets and thus not respond to touch inputs.
I'm not sure what this method would look like in practice. So for example, when the Active Display has been activated, would there be a way to fully activate the screen by a touch method without touching a notification? Maybe a special region at the bottom of the screen? No idea. Just thinking out loud.
Coming from Active Display on the Droid Maxx, Ambient Display is very disappointing and actually leads to my emergency dialer engaging sometimes when the phone is in the pocket of looser pants. But it doesn't display when I would like it to, with just a nudge, like the Motorola implementation.
I've messed around with my dad's phone. He has the Moto X as well. I can literally just wave my hand in front of the screen and it comes on. I thought that was awesome. This phone does seem a bit inconvenient if I just want to quickly get the time or my notifications. Then again that's why I have a (smart)watch. Not sure where I'm going with this.
Good talk....
I've figured it out! Feeling quite pleased with myself.
Based on the responses of others, I tried using it slightly differently. Now, I figured out two instances which regularly and reliably activate the Active Display.
The first is when the phone is flat on a surface, if I pick it up to be perpendicular to the floor, either portrait or landscape seems fine, it will activate. I believe this actually works from almost any starting point as long as the end point is the phone being upright and vertical.
The second is with it again starting flat on the table. Holding it by the bottom of the phone, moving it semi-quickly across the table, only about 5 cm seems needed, and then stopping quickly. This is a strange one which I only found when I bumped it into something on the table. I have a case so was not bothered testing this repeatedly.
I know correct my first statement. The feature is not poop. Well, not total poop. There are other instances that will activate it but I don't know how to do them reproducibly. If that's a word.
Hope this helps someone.
RoyJ said:
I've messed around with my dad's phone. He has the Moto X as well. I can literally just wave my hand in front of the screen and it comes on. I thought that was awesome. This phone does seem a bit inconvenient if I just want to quickly get the time or my notifications. Then again that's why I have a (smart)watch. Not sure where I'm going with this.
Good talk....
Click to expand...
Click to collapse
Thats a pretty nifty idea, if its flat... give it a bit of " These aren't the droids you're looking for" to wake the screen.
Surely cant be that hard to do.........
..... i cant do it
My active display does nothing. Doesn't activate anything even shaking the phone.
Sent from my Nexus 6P using Tapatalk
Stretlow said:
Thats a pretty nifty idea, if its flat... give it a bit of " These aren't the droids you're looking for" to wake the screen.
Surely cant be that hard to do.........
..... i cant do it
Click to expand...
Click to collapse
The Moto X (2014 and after) does it as it has other sensors on the front, the 6P doesn't. However, the Moto X (2013) did it with Kitkat as it used the proximity sensor, which was less reliable but still effective, but this was removed in Lollipop. To be fair, ambient display doesn't work nearly as well as Moto's active display. I bet a dev could activate it via proximity sensor, should people want it enough.
Soulfulgrey said:
I've figured it out! Feeling quite pleased with myself.
Based on the responses of others, I tried using it slightly differently. Now, I figured out two instances which regularly and reliably activate the Active Display.
The first is when the phone is flat on a surface, if I pick it up to be perpendicular to the floor, either portrait or landscape seems fine, it will activate. I believe this actually works from almost any starting point as long as the end point is the phone being upright and vertical.
The second is with it again starting flat on the table. Holding it by the bottom of the phone, moving it semi-quickly across the table, only about 5 cm seems needed, and then stopping quickly. This is a strange one which I only found when I bumped it into something on the table. I have a case so was not bothered testing this repeatedly.
I know correct my first statement. The feature is not poop. Well, not total poop. There are other instances that will activate it but I don't know how to do them reproducibly. If that's a word.
Hope this helps someone.
Click to expand...
Click to collapse
When laying flat - give it a quick twist - about 45 degrees - and back again.
I see most don't agree with the implementation, but think about it. If it was more sensitive, it would be waking all the time. That's definitely less battery efficient.
Once you get used to it, it's not bad at all, and I can see devs adding more control over how it works - like a sensitivity setting.
Hint hint devs!
Phazmos said:
When laying flat - give it a quick twist - about 45 degrees - and back again.
I see most don't agree with the implementation, but think about it. If it was more sensitive, it would be waking all the time. That's definitely less battery efficient.
Once you get used to it, it's not bad at all, and I can see devs adding more control over how it works - like a sensitivity setting.
Hint hint devs!
Click to expand...
Click to collapse
Tbh, the more I use it, the more I understand why it has this implementation and you are right, there would probably be a battery burden to make it more sensitive. I just wish they could have advertised it. Maybe a deep dive YouTube video or something.

Maps issues, screen, etc.

So a couple things but my main issues is maps. I haven't found anyone with this problem yet. When driving the navigstion marker is constantly pausing. Maps is not freezing however. The marker just stops and stays stopped for like 5 seconds then catches up and tracks me for 1 second or 2 then stops again.
Another issue I've noticed as I have called for a replacement(I actually have had to call twice and have three lg g5's in front of me) is that when I got my first replacement the screen seemed kind of dull compared to my original. When I put the two next to each other i realized that it wasn't that it was dull but a bit yellowish. My original reason for wanting the phone replaced was because of maps, the button to eject the module was not flush and stuck out at an angle and the module piece itself was offset. This phones button and module piece were fine and so I called again and they sent out another one. This thrid phones screen has the same issues as well as the original issues from my first phone. I spent an hour making sure all the settings were the same and even ruined my screen protector by taking it off to make sure all phones were under similair conditions. I'm now not sure what to do. Should i call them up and ask them to send out a fourth one? This is becoming insane.
Would you have noticed the yellow tint if you did not have another sitting next to you? I noticed my battery eject button looked a little crooked when I read your post and pushed on it a bit and now it is flush.
Sent from my LG-H830 using XDA-Developers mobile app
Zerdalias said:
So a couple things but my main issues is maps. I haven't found anyone with this problem yet. When driving the navigstion marker is constantly pausing. Maps is not freezing however. The marker just stops and stays stopped for like 5 seconds then catches up and tracks me for 1 second or 2 then stops again.
Another issue I've noticed as I have called for a replacement(I actually have had to call twice and have three lg g5's in front of me) is that when I got my first replacement the screen seemed kind of dull compared to my original. When I put the two next to each other i realized that it wasn't that it was dull but a bit yellowish. My original reason for wanting the phone replaced was because of maps, the button to eject the module was not flush and stuck out at an angle and the module piece itself was offset. This phones button and module piece were fine and so I called again and they sent out another one. This thrid phones screen has the same issues as well as the original issues from my first phone. I spent an hour making sure all the settings were the same and even ruined my screen protector by taking it off to make sure all phones were under similair conditions. I'm now not sure what to do. Should i call them up and ask them to send out a fourth one? This is becoming insane.
Click to expand...
Click to collapse
M8, internet is filled with people having issues with G5. Before you say S7 fanboy i have mine pre-ordered already.
All these issues are making me want to cancel my order and wait for something else. I really want to give LG the benefit of the doubt but everytime i open up a webpage regarding G5, there is always someone having an issues of some sort.
I am beginning to think that all this QC issues are actually true and LG really dropped the ball with G5.
As for you question, Return it !! All these faulty units are being floated between customers without them being sent back to LG and thats why you will never get a perfect unit. Wait for something like Nexus 7 or HTC/sony heck even Mi5 Pro if you can get ur hands on one.
GL
Probably not. However, after seeing it I can tell without comparing it to another device. I had my friend come in and randomly show me one of the devices at a time and everytime I could pick out the yellowed ones. They also don't get as bright, it's not significant however. I feel that you wouldn't notice it until you see somone else's device. Then after that it will be all you can see. In the morning I'm going to test them to see if they also have the screen bloom and backlight bleed. If so then that just might be another side effect of the bad screens.
Ray,
I honestly wouldn't worry. The only place I see these problems being dicussed is here and it's not even a flood of people. It's pretty minor conpared to how many people probably have these devices in hand already. I still love this phone despite these problems. In fact, it's so far my favorite phone I've had in a while.

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