I searched around and have not found anyone posting with the same issue but I cannot figure it out.
In the notifications section at the top of my touchpad there is constantly a message from google.
It has the g icon and it says "Google Web login required."
I tried signing in to every google option I could find and even went on to my gmail account through the browser and nothing I do removes this message....
Anyone have any suggestions?
try removing your google account from account settings and readding it.
I've had the same issue and you need to unlock your google account using the captcha. Just google "google captcha" and unlock the account.
you don't have two step authentication enabled on your google account do you?
have the same issue and did the whole unlock thing and still have the issue. And no I do not have 2 step verification nor do I want it. If that is going to be a requirement to use an email client then screw gmail I will go back to just using yahoo which is my main email. What is with google and making things anti user, they have to make everything so convoluted. All yahoo does is similar to what my bank does when I add a new billpay, just sends a confirmation email with a link to disable it if you did not add it. Got that when I added my yahoo email to my touchpad, and it is working fine. But no google has to have their 2 step verification, sorry I do not want that hassle, even if it is just once a month, its complete overkill.
anyway, I just set it to update manual only so I don't get that annoying message every 2 minutes if I keep getting it will just delete the account, still working fine on my android phone.
Hey all, I have stock,non-rooted,locked, OTA'd rezound.
I've tried everything in the general forums for this problem, so now I'll come here and ask to see if anyone has any other possible solutions.
I've done multiple factory resets today, and tried several different methods of re-adding my google account (which is a google apps for your domain account) so it's not @gmail.com but @mydomain.com
Everything works great, sync, gmail app, gtalk, youtube.. you name it. Great. Even the market place, for downloading 'free' apps.
As soon as I try and download an app I have to pay for I get a little window that pops up that says "Google sign-in You entered the wrong password or your account has changed. Please re-enter your password. Username [email protected]" and then just fails to accept my actual password. (i've tried changing my password a few times too!)
Here's everything I've tried:
1. Clearing the Market App Data and Cache.
2. FactoryReset: try and use the old market app before it gets updated.
3. Youtube account issue: disabled the youtube service on my google app domain, and factory reset- and tried again... no dice.
4. Tried putting on a real @gmail.com domain, and that works just fine. try and switch to @mydomain and it fails again.
I've done a factory-reset before every different style of attempt. I'm guessing something else is going on :-\
When I logon to the market through the web, I can purchase apps and they install without a problem! So it's something to do with the market app.
Anyway, just looking for any other ideas I may have overlooked. You're a pretty thorough community so I think I can trust you all would have something for me to try!
Before my factory-reset, everything worked fine with my google apps domain account.
TL;DR: My google apps domain account I normally use won't let me purchase apps on the marketplace anymore, it says the password has changed but all other google services work just fine!
I remember reading something way back when I first got the phone in late November about people having issues with the Market app. I never had an issue so I didn't pay much attention to it but you should be able to find a thread about it from back then.
Something about using a different apk? Or maybe deleting the app and redownloading it?
Sorry I don't have the actual answer but I thought I could at least point you in the right direction until someone else does.
EDIT: This may not be the same issue but one of the solutions that suggests to clear cache may help you. Can't hurt to try it out.
posted by danutzz: Open app drawer > tap menu button > click remove app > click all > find market and click > click clear cache and clear data...
http://forum.xda-developers.com/showpost.php?p=19485456&postcount=6
Are you using Google Two-Step login verification?
Did you accidentally leave yourself logged in to another computer, like at work, where somebody else might have gained access to your account?
Sent from HTC Rezound using Tapatalk.
Great questions:
No I've turned 2-step verification off.... what if I turn it on, and try and get a different password out of it? I'll give it a go.
Account is definitely not compromised. good to go here.
Break Through Achieved...
My Google Wallet account has been suspended, because when I changed my password I used the google domains administrator panel, and not my google account 'change password'. this made google think the administrator changed the password because the account was compromised.
google wallet has a lengthy but acceptable process for regaining access to your account.
I'll go update all the general forums with this if it works... thanks for all your patience.
Also, google.com/wallet shows a good explination of why all other apps work fine, and not purchases...
Google Wallet Account Reinstatement
Your Google Wallet account is currently suspended. The account was suspended as a precautionary measure to protect your payment information because Google detected that an administrator at your organization initiated a password reset for your email address. However, this suspension only affects your access to Google Wallet, and you should still have access to your other Google Apps services such as Gmail, Calendar, and Sites.
If you would like to reinstate Google Wallet on your Google Apps account, please contact us. You will be required to verify your identity to reinstate your Wallet account.
You may also wish to sign up for a new Google Wallet account using a personal e-mail address, rather than your Google Apps account. Creating a new Wallet account using a personal email address will reduce future suspensions of your Google Wallet account for password changes. If you don't have an alternative email address, you can create a new email address with Gmail for free.
Click to expand...
Click to collapse
I'm having the same problem (using google apps account, admin reset password, no purchasing market apps etc etc)
When I log in to google wallet, I see the message you posted above, with a link to click to contact google. However, this link just redirects endlessly to the same message.
Can you remember how you managed to get in contact with google to have the suspension lifted?
Thanks
Sul
Here's the link to the account reinstatement application form:
https://support.google.com/wallet/bin/request.py?&contact_type=ga_reset
I had the same issue a few weeks ago. I just emailed Google wallet help support telling them the problem and by the next day I got a reply saying something like "we can now confirm that your Google wallet is now working and able to make purchases" Sure enough they fixed it and haven't had a problem since.
MarvinPontiac said:
I had the same issue a few weeks ago. I just emailed Google wallet help support telling them the problem and by the next day I got a reply saying something like "we can now confirm that your Google wallet is now working and able to make purchases" Sure enough they fixed it and haven't had a problem since.
Click to expand...
Click to collapse
Where did you even email them? It's like an endless loop on their help center where you can't get to an actual contact form, just has to match one of their issues. I swear while I like a lot of google services, their support leaves very little to be desired.
I've got a new phone, and both it and my old one show up on Google Play, with the tabs showing the respective apps installed.
The old one is rooted, and I want to let my son use it on his own GMail ID. I've no problem resetting it or loading a completely new ROM.
Is there a proper procedure for dissociating it from my GMail ID and adding it to his. I have a suspicion that if I just change the associated email address in the Google Play settings on the phone, it will still appear on my list of devices.
If his gmail account isn't connected to yours then a factory reset and then add his account and then it should disappear. This means all paid apps would have to be bought again. Idk if google saves the device in your list but you wont have access to it.
Sent from my Galaxy Nexus using Tapatalk 4 Beta
Thanks for that - I was wondering how to make sure its tab disappears from my google account - it sounds like it's not possible...
Hello everybody,
I am having some problems with hangouts on my Nexus 5 and also on google plus website so not sure what the problem is but I get an error when I am trying to access the app wich say it "couldn't connect to the server" and I tried to factory reset the phone removing and re-adding the account restarting the phone, I also deactivated both hangouts and google play services and tried to reinstall the apps but nothing seems to work.
The phone is not rooted and everything is standard as the Nexus 5 arrived.
Now what I did before this error appeared is that I added gmail to my google account, before I used just an email from another host so not sure if this has something to do with it?
I also created a new google account and hangouts worked with that account but still not with my real google account.
Anybody that have any solutions to my problem?
I use latest RR Nougat with gapps on my OnePlus one installed by 2 days, all worked good; but yesterday, casually, it logged out automatically from my Google account and I can't enter it. After I do the login the screen;"Verifying Information" pops up and after few seconds it goes out and pop up this message:"Network error, see your connections​ and retry".
I don't know what to do, I wiped cache, updated play store and play services, changed connections, but nothing.. I can't add any other account, it do the same thing.
Help me, I can't use any Google apps with my account.
P.S. I don't have 2-step verify enabled, from the PC I can enter my Google account.