Soft key issue - Galaxy S6 Edge Q&A, Help & Troubleshooting

I have an issue that's cropped up in the last few days... My soft keys keep stopping working.
Both the back and recents keys just stop responding.. Locking and unlocking phone brings them back.
I don't seem to have installed anything new, I've reinstalled my kernel, and even factory reset and reinstalled my Rom, and it still happens
My Rom is the latest xtrastolite 5.1.1 which I have been using for quite some time, and kernel is latest unikernel (again using a while)
Any ideas?

This is why Google killed hardware buttons. Either they die out or they malfunction either due to hardware or software or both.
Flash stock, if it does not help, give Samsung a visit.
Sent from my SM-G925I using XDA Free mobile app

Daryll99 said:
This is why Google killed hardware buttons. Either they die out or they malfunction either due to hardware or software or both.
Flash stock, if it does not help, give Samsung a visit.
Sent from my SM-G925I using XDA Free mobile app
Click to expand...
Click to collapse
Unfortunately flashing stock or visiting samsung aren't options I'm afraid..

Tripledrop said:
Unfortunately flashing stock or visiting samsung aren't options I'm afraid..
Click to expand...
Click to collapse
Well, I'm out of ideas. The last time I did manual fixes by modifying system files was back on Jellybean. Haven't rooted since then. I'm outdated haha...
Sent from my SM-G925I using XDA Free mobile app

Anyone else have any ideas?

Have you tried flashing a different Rom..or stock. ..to at least verify if its an issue with your current rom. .or with the phone itself?
Sent from my SM-N910G using Tapatalk

mrao said:
Have you tried flashing a different Rom..or stock. ..to at least verify if its an issue with your current rom. .or with the phone itself?
Sent from my SM-N910G using Tapatalk
Click to expand...
Click to collapse
No not yet, I may try that when i have some time...However was using the rom for months before i had these issues

Same Problem
hey i am having the same problem can you tell me what happened next or how you got to solve it because i am experiencing exactly the same problem.

Related

[General question/though] softbrick phone made in china hope Entropy enlightens us

First Let me say everything Here is all my personal Opinion and by just rooting phones and installing mod I already sorta voided my warranty. Okay Lets start, A few months when the ICS bug was Hot Like fish grease my phone's USB was corroded and would not charge. I went to a ATT Repair center and Got a new one/refurbish one and I notice that it didn't have much under the battery All it said was the Model number IME barcode and the "MADE IN CHINA" Letters.
I came home and the first thing I did was root install GB custom rom. I decided to wait for CM9 to taste ICS. After it was On nightly I install like any other installation and then move on to AOKP Rom from task, That rom has the feature that lets you change the text where you carrier label is. And I change which was fine. I went back to CM9 and that text Remain there and I did wipe/data like it said in the instructions, When I updated to the latest nightly I use Rom manager and booted into CMW (noob mistake) I wasn't paying attention and I got a soft brick. phone booted and showed SAMSUNG GALAXY SII but then just turn off and on buttons on bottom lit up like when you put your phone into download mode. I pull battery Use method to return to stock/root Using Odin Which if I'm correct it would have increase my counter (Correct me if I'm wrong) phone work Install a kernel with CMW using terminal install CM9 And even when I did those steps the same text That I had use was still There.
I found that very Weird but I still left it I didn't care. When the Leak ATT ICS came out Entropy said something about Bricking your phone something to do with the eMMC chip or whatever, Anyways Fast forward to lastnight/today I wanted to start from scratch and install a Samsung base rom just for giggles. And to my surprise I wipe my SD card and tried to wipe my phone but in the whole process my phone lag and I guess I press the button to wipe so many times I pull battery and guess what happen?... I got a soft brick again, Okay spend 30 mins again to redo my regular soft brick steps and my media scanner, Gallery, Camera didn't work. I then again wipe the phone and loaded semi v16c UCLE5 att update and my phone work again I formatted my sd card and my gallery camera started working again. But again the Carrier text from The very first AOKP rom Was still there in the lock screen.'
I again wipe and soft brick but this time to test out if it really does happen when You wipe from phone. Which it did happen and again repeated my steps. I guess I would like entropy or someone with more knowledge than me help me answer these mind boggling questions.
1. Is it possible my phone is sorta unique of the soft brick/wipe phone routine?
2. I downloaded the app from chain fire that detects if your emmc chip is one of the unlucky ones who have the bug or whatever and I do have the chip
3.How is it possible That the carrier label text is still there after so many wipes and rom flashes
4. I pretty sure I have not done anything to the boot loaders unless the roms I flash has them (which I think they don't)
I hope I explain my situation good. Again this is not a rant or troll or a customer support tread I clearly Understand the dangers of flashing and rooting Thanks for reading
p.s remove the picture because apparently my screenshot is offensive
Well that was a mouthful. LOL.
What are you using to wipe the phone? CWM or Factory data reset in settings?
Phone wipe in settings
Sent from my SAMSUNG-SGH-I777 using xda premium
chibixzero said:
Phone wipe in settings
Sent from my SAMSUNG-SGH-I777 using xda premium
Click to expand...
Click to collapse
Well there's your problem. Use wipe in CWM.
Yeah but I guess my whole dilemma was why do I always get soft bricks even though I'm not on att leak crazy leak ics
Sent from my SAMSUNG-SGH-I777 using xda premium
chibixzero said:
Yeah but I guess my whole dilemma was why do I always get soft bricks even though I'm not on att leak crazy leak ics
Sent from my SAMSUNG-SGH-I777 using xda premium
Click to expand...
Click to collapse
1. You use rom manager
2. You use the factory reset in settings
3. You pull the battery in the middle of flashes
Why are you using Odin when you have cwm? Are you not making nandroids before flashing? Do you know how to boot to recovery from a boot loop?
I suggest you read a whole lot more about flashing and recovery before you do anymore. Because a lot of what you posted sounds like it could've been avoided had you followed any of the guides.post on xda
I can't get into cmw after the reset ebcouse phone won't boot into cwm so I have use Odin because I can only put phone in download mode
Sent from my SAMSUNG-SGH-I777 using xda premium
chibixzero said:
I can't get into cmw after the reset ebcouse phone won't boot into cwm so I have use Odin because I can only put phone in download mode
Sent from my SAMSUNG-SGH-I777 using xda premium
Click to expand...
Click to collapse
Like he said.... do not use the reset within settings as it will soft brick everytime.
shoman94 said:
Like he said.... do not use the reset within settings as it will soft brick everytime.
Click to expand...
Click to collapse
I actually didn't know this, I had just never tried using the settings reset. Thanks for the heads up. BTW, does it soft brick even if you don't flash a new ROM? Or only when you change ROMs after doing a settings reset?
karate104 said:
I actually didn't know this, I had just never tried using the settings reset. Thanks for the heads up. BTW, does it soft brick even if you don't flash a new ROM? Or only when you change ROMs after doing a settings reset?
Click to expand...
Click to collapse
When using a custom ROM. If you are using what came with the phone or is updated officially via ATT then you may use it without issue.
OK . First, don't use rom manager. As already stated. And second, make sure to do FULL wipes between flashing different roms. This includes /system, data, cache, dalvik, and running the kernel cleaning script for good measure. That should always leave u with a fresh install.
Sent from my SGH-I777 using Tapatalk 2
It does it even with the stock root one I use to get back into flashing also the Damm carrier txt still there I'm currently using the jb leak how is that possible
Sent from my SGH-I777 using xda premium
It will do it on a stock rooted rom as well..
*TGFY FTW*
chibixzero said:
It does it even with the stock root one I use to get back into flashing also the Damm carrier txt still there I'm currently using the jb leak how is that possible
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
TEXASMADE1978 said:
It will do it on a stock rooted rom as well..
*TGFY FTW*
Click to expand...
Click to collapse
C'mon guys... if you are rooted you are NOT stock.
There is no way that this would keel happening if u do a full wipe .
Sent from my SGH-I777 using Tapatalk 2
Thanks for the info shoman never really though I about it rooted stock being not fully stock. I guess I can do a control test and run an actual stock and see if it will soft brick.
I just think uts a bit weird my made in China phone has or suffers these things.
Sent from my SGH-I777 using xda premium
chibixzero said:
Thanks for the info shoman never really though I about it rooted stock being not fully stock. I guess I can do a control test and run an actual stock and see if it will soft brick.
I just think uts a bit weird my made in China phone has or suffers these things.
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
Why is it weird? The issues you're having is all user error. Nothing to do with the phone.
BROKKANIC said:
Why is it weird? The issues you're having is all user error. Nothing to do with the phone.
Click to expand...
Click to collapse
I'm going on a limb and say it's not a lot of user error, from what I seen and read in these forums its about hardware and user.
Sent from my SGH-I777 using xda premium
Crap, I did not mean to thank you; I meant to quote you.
chibixzero said:
I'm going on a limb and say it's not a lot of user error, from what I seen and read in these forums its about hardware and user.
Click to expand...
Click to collapse
You can't start talking about hardware problems until you eliminate all user error.
mattdm said:
Crap, I did not mean to thank you; I meant to quote you.
You can't start talking about hardware problems until you eliminate all user error.
Click to expand...
Click to collapse
Very true,
Sent from my SGH-I777 using xda premium

HELP! S3 touchscreen not responding.

Since yesterday I am facing this problem.
Last evening the touchscreen of my phone just stopped responding. It happened so: all of the sudden the touch wouldn't respond. Pressing the power button to switch of the screen for sleep mode was not happening. The last thing I had done was pull down the notification bar so that so it was stuck there. I pressed and held the power button to restart and it worked fine. After a few hours again it happened. Restarted again. Worked. But now everytime its happening. It stops responding. I restart then it works for 2-3 minutes and stops responding and again Ihave to restart and again it stops after a couple of minutes.
I tried going into recovery mode and download mode and it enter and it charges properly also.
Also, last night I switched the phone off and I left it on charge annotd today morning when I switched it on the problem is still there.
please help me out
My galaxy s3 is rooted and its running on stock rom 4.1.2 and siryah kernel.
Is it a hardware problem or software? What can be done?
Another thing just happened now. It stopped responding while I was watching a video on youtube. The screen didnt respond but the video was working and after a while the video stopped but the audio was still playing!
R: HELP! S3 touchscreen not responding.
I heard somewhere syiah doesnt support 4.2 try another kernel. Did u update kernel/rom recently?
Have you tried removing the phone's battery and waiting for a half hour or so?
Sent from my GT-I9300 using xda app-developers app
killbubble said:
I heard somewhere syiah doesnt support 4.2 try another kernel. Did u update kernel/rom recently?
Have you tried removing the phone's battery and waiting for a half hour or so?
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Its not 4.2 It's 4.1.2 Using the official one. And I have been using the siyah kernel for over a month now. Never seemed to cause a problem and never updated anything.
And no I didnt take out the battery. I just kept it switched off. Anyway I will do that too now.
R: HELP! S3 touchscreen not responding.
Okay....so you did nothing? Perhaps you're stressing the cpu/gpu too much and kernel does not totally support 4.2.x yet....try flashing perseus kernel also, it cant hurt...
Sent from my GT-I9300 using xda app-developers app
killbubble said:
Okay....so you did nothing? Perhaps you're stressing the cpu/gpu too much and kernel does not totally support 4.2.x yet....try flashing perseus kernel also, it cant hurt...
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Should I flash stock firmwire then try rooting it again and then flash the kernel?
The thing is I used to use my phone while on charge. A friend says the circuits must have gone haywire but this doesn't seems like a hardware problem.
R: HELP! S3 touchscreen not responding.
oracle0008i said:
Should I flash stock firmwire then try rooting it again and then flash the kernel?
The thing is I used to use my phone while on charge. A friend says the circuits must have gone haywire but this doesn't seems like a hardware problem.
Click to expand...
Click to collapse
If u use your phone while on charge that only harms the battery (it will make it last less...but it is inevitable anyways who dooesnt use phone whike on charge)...
What would be the very best option would be to factory reset through recovery (u have clockworkmod right?) (U can save apps with titanium backup) and flash a new rom and THEN a new kernel.
If you flash foxhound it comes with kernel already backed.
BUT before doing this (nobody likes to start off fresh) just try flashing another kernel first(or try and get an updated version of siyah kernel, maybe you got the s2 variant, which has a higher build version than the s3, making it look obsolete).
Sent from my GT-I9300 using xda app-developers app
I flashed the updated siyrah kernel but the problem has not resolved.
Sent from my GT-P3110 using xda app-developers app
factory reset, flash a stock rom. if that doesn't help, send it in
oracle0008i said:
I flashed the updated siyrah kernel but the problem has not resolved.
Sent from my GT-P3110 using xda app-developers app
Click to expand...
Click to collapse
Wipe phone in recovery flash stock rom and test .
jje
Same problem here, flashed stock rom stock kernel, and i tried custom roms and kernels but notting happens... touch screen still won't respond, i don't have warranty so i can forget about samsung service.. Any Help ????
elviss08 said:
Same problem here, flashed stock rom stock kernel, and i tried custom roms and kernels but notting happens... touch screen still won't respond, i don't have warranty so i can forget about samsung service.. Any Help ????
Click to expand...
Click to collapse
my one if not in use stays put but when I touch it once, it works for a while and stops. do you have a similar problem?
oracle0008i said:
my one if not in use stays put but when I touch it once, it works for a while and stops. do you have a similar problem?
Click to expand...
Click to collapse
Nope, i don't have this problem, mine doesn't work...
So I tried everything. Nothing worked. Thanks for your help guys. Guess I need to take it to samsung services.
Sent from my GT-P3110 using xda app-developers app
Any help ? :/
Give it for repair. Send some money.
Sent from my GT-P3110 using xda app-developers app
How come you don't have warranty in sgs3? It is not even 1 year old since first release
oracle0008i said:
Thanks for your help
Click to expand...
Click to collapse
there's a button for that

[Q] GPS not locking satellite

Hi,
I have a Samsung s3 int I9300 and it can see a satellite but will not lock onto them and thus will not work with driving directions on google maps.
I have tested it side by side with an s2 and the s2 pics up a satellite quickly wile the s3 struggles to lock onto one.
My phone has been rooted and had Omega running on it but I have tried many different versions of firmware and also have done a full restore via odin and the 3 files.
It is connected to T-Mobile (EE) Uk and he internet is working perfectly.
Please can someone help me find out if it is a software of hardware error.
If you need any more info please ask and I will prove it straight away.
Thank you all :good:
You mean GPS. Try FasterFix
Thank you for the quick reply and yes I did mean gps and have amended the post.
I have just tried fast fix it has made no difference when set to uk or europe. Still no gps.
Any other Idea's?
Sent from my GT-I9300 using xda app-developers app
try a different rom and/or kernel
HI,
I have just done a complete unroot and install using Odin. I am currently running a fresh I9300XXEMC2_I9300OXAEMC2_BTU but still no gps!
I am running a stock kernel and Rom so am I right in thinking it is not a software issue?
I do not have insurance but as it is a hardware issue could I get Samsung to repair it for free?
Is there anything else I could try?
Motsey said:
HI,
I have just done a complete unroot and install using Odin. I am currently running a fresh I9300XXEMC2_I9300OXAEMC2_BTU but still no gps!
I am running a stock kernel and Rom so am I right in thinking it is not a software issue?
I do not have insurance but as it is a hardware issue could I get Samsung to repair it for free?
Is there anything else I could try?
Click to expand...
Click to collapse
Try this: http://forum.xda-developers.com/showthread.php?t=2201668
Supposedly worked for a lot of people.
I have just tried this, I went as tight as I could but unfortunately still no luck. I left it by my Windows for an hour and no fixes.
My mates nexus fixed onto multiple satellites in seconds at the same spot.
Anything else I could try?
Sent from my GT-I9300 using xda app-developers app
Motsey said:
I have just tried this, I went as tight as I could but unfortunately still no luck. I left it by my Windows for an hour and no fixes.
My mates nexus fixed onto multiple satellites in seconds at the same spot.
Anything else I could try?
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
The AGPS fix from development .
jje
Hi, I cant see this option under settings > develooment.
Am I being blind or do I need to be rooted to see it?
Sent from my GT-I9300 using xda app-developers app
Motsey said:
Hi, I cant see this option under settings > develooment.
Am I being blind or do I need to be rooted to see it?
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
AGPS Fix thread XDA Forums SGS3 I9300 development .
Might even be in the stickied faqs and guides .
jje

Thought S3 was dying... stock ROM fixed it?

Hi all. I was running Slimbean ROMs on my S3 for ages without issue, when out of the blue the phone began to lock up, freeze or randomly reboot. I tried a different radio to no avail.
Thinking it was the flash memory starting to fail, I restored it to factory/unrooted ready for warranty.
Now the phone is working fine. No crashes. Just terrible Touchwiz.
Anyone have any idea what this could be?
Sent from my GT-I9300T using XDA Premium 4 mobile app
Lynt said:
Hi all. I was running Slimbean ROMs on my S3 for ages without issue, when out of the blue the phone began to lock up, freeze or randomly reboot. I tried a different radio to no avail.
Thinking it was the flash memory starting to fail, I restored it to factory/unrooted ready for warranty.
Now the phone is working fine. No crashes. Just terrible Touchwiz.
Anyone have any idea what this could be?
Sent from my GT-I9300T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
You just a bad flash that's all.
SignetSphere said:
You just a bad flash that's all.
Click to expand...
Click to collapse
I considered that. But 2 in a row? And why would my ROMs have been stable for weeks, then suddenly go bad?
Lynt said:
I considered that. But 2 in a row? And why would my ROMs have been stable for weeks, then suddenly go bad?
Click to expand...
Click to collapse
Well... things happen. There are a thousand of reasons why that happens and why it becomes unstable suddenly. Ask yourself then do some research.
Hi
I had the same issue.. Running liquid smooth for the last 6 months then random reboots, hanging and crashing.
Restored known working nandroid and still had same issue.
Since going back to stock its working great. Very strange..

[Q] How to apply fix for SGS3 'sudden death'

I have just posted a couple of hours ago asking why my new Cyanogenmod 10.2 rom would be freezing, and I think the problem is to do with my eMMC chip. I have one that suffers from the 'sudden death' problem.. So I've posted this in a new thread as it's kinda a different question..
Anyway, Samsung have released a fix, but I can't find any instructions ANYWHERE on how to apply it.
I've found this on the cyanogenmod wiki http://wiki.cyanogenmod.org/w/EMMC_Bugs, but that simply links me to a github repo of the code, with no instructions on how to apply the fix.
Could someone direct me to some instructions, or talk me through how to apply the fix?
Thanks,
Luke
Firstly, Title is misleading. Second. Its not the sudden death chip tat gives u lag. I have the sds chip too and when I ran cm 10.2 I have NO LAG.
Sent from my GT-I9300 using xda app-developers app
JellyYogurt said:
Firstly, Title is misleading. Second. Its not the sudden death chip tat gives u lag. I have the sds chip too and when I ran cm 10.2 I have NO LAG.
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
I don't have lag problems.. My phone is freezing.. Requiring my to hold the power button until the phone reboots..
denno020 said:
I don't have lag problems.. My phone is freezing.. Requiring my to hold the power button until the phone reboots..
Click to expand...
Click to collapse
I dun have it too. Wat apps do u have installed?
Sent from my GT-I9300 using xda app-developers app
JellyYogurt said:
I dun have it too. Wat apps do u have installed?
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Well at the moment, I've only got the initial apps included with Cyanogenmod, and the Google Apps, which I installed through CWM..
I can't even make it into the market to download the eMMC Checker app to see if that is still the problem, as the phone freezes before I'm able to search..
denno020 said:
Well at the moment, I've only got the initial apps included with Cyanogenmod, and the Google Apps, which I installed through CWM..
I can't even make it into the market to download the eMMC Checker app to see if that is still the problem, as the phone freezes before I'm able to search..
Click to expand...
Click to collapse
Hmm I am thinking motherboard problems?
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JellyYogurt said:
Hmm I am thinking motherboard problems?
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
I sure hope not.. Exactly this time last year my phone effectively died.. I woke up one morning and my phone was telling me that I had encryption problems (I had never done anything remotely like encryption on my phone previously), so I had to have my phone sent off, and when I got it back, they said they replaced the motherboard..
denno020 said:
I sure hope not.. Exactly this time last year my phone effectively died.. I woke up one morning and my phone was telling me that I had encryption problems (I had never done anything remotely like encryption on my phone previously), so I had to have my phone sent off, and when I got it back, they said they replaced the motherboard..
Click to expand...
Click to collapse
And when did u start having freezing issues?
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JellyYogurt said:
And when did u start having freezing issues?
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
It's hard to say exactly when, but it was after having my phone sent off.. I had found that a way to fix it was to reduce the amount of free space on my internal sd card, so I got a dummy file generator app, that nearly filled the sd card, which seemed to stop the problem.. However I am not able to do that now, because the phone freezes before I'm able to search the play store..
I would ring optus (my phone carrier), however now that I've flashed a custom rom, my warranty is void, so they're not going to do anything to help me..
denno020 said:
It's hard to say exactly when, but it was after having my phone sent off.. I had found that a way to fix it was to reduce the amount of free space on my internal sd card, so I got a dummy file generator app, that nearly filled the sd card, which seemed to stop the problem.. However I am not able to do that now, because the phone freezes before I'm able to search the play store..
I would ring optus (my phone carrier), however now that I've flashed a custom rom, my warranty is void, so they're not going to do anything to help me..
Click to expand...
Click to collapse
U can always return back to stock to send back for warranty.http://forum.xda-developers.com/showthread.php?t=2323847
Sent from my GT-I9300 using xda app-developers app
JellyYogurt said:
U can always return back to stock to send back for warranty
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
I don't think they will be interested in that though, as I've rooted the phone, and installed a custom rom.. Also, I've had the phone for over 12 months..
denno020 said:
I don't think they will be interested in that though, as I've rooted the phone, and installed a custom rom.. Also, I've had the phone for over 12 months..
Click to expand...
Click to collapse
I edited my post with the link to go back to stock. Hmm. U can go to a repair shop. I post the link again. http://forum.xda-developers.com/showthread.php?t=2323847
Sent from my GT-I9300 using xda app-developers app
JellyYogurt said:
I edited my post with the link to go back to stock. Hmm. U can go to a repair shop. I post the link again. http://forum.xda-developers.com/showthread.php?t=2323847
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Ok cool, I will have a look at that..
I managed to get into the play store and download the eMMC Brickbug Check app, and it's telling me that it's still a problem, so Cyanogenmod 10.2 doesn't have the fix incorporated into it..
I would still like to find how to apply this kernel patch, as I reckon it will definitely help..
CM 10.2 does indeed have the fix incorporated, the checker only checks if you have the chip that's affected and nothing more. It will not tell you if you have a fix applied
Darke5tShad0w said:
CM 10.2 does indeed have the fix incorporated, the checker only checks if you have the chip that's affected and nothing more. It will not tell you if you have a fix applied
Click to expand...
Click to collapse
I see.. Then that's a bit more concerning that my phone is still freezing. It doesn't do it as much now though, it seems to have 'settled', and now only freezes every now and then.. But if the fix has been applied, I don't see a reason why my phone would freeze at all :/
denno020 said:
I see.. Then that's a bit more concerning that my phone is still freezing. It doesn't do it as much now though, it seems to have 'settled', and now only freezes every now and then.. But if the fix has been applied, I don't see a reason why my phone would freeze at all :/
Click to expand...
Click to collapse
I dun think its the problem with ur insane chip. I have the insane chip too and I dun freeze
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