[DISCUSSIONS] Why Does The Lens on Z2 always moist up? - Xperia Z2 Q&A, Help & Troubleshooting

So let's start the discussions with Hi . Im pretty sure many of the Z2 here love to take pictures underwater.But some of the models give moisture on the lens and the PHONE IS 100% IN PERFECT CONDITION. after the action underwater.So why does this happens even when the phone on normal temperature before dipping it under water(Tap water for example). Can anyone explain?

Z2 ended up being shipped with ALOT of faulty units so water resistancy is hit and miss for this device
Not so much with other xperias but it still can happen due to sony finding out that the company who tested water resistancy didnt do it properly
(Aka dipping it in a tank of water and leaving it)

Related

Word of warning on the waterproofness of the XZU

I know I'm not the first to write a thread like this, and I doubt I'll be the last but....
Took my XZU in the swimming pool with me today, and it has not survived. I made extremely sure all flaps were securely fastened beforehand. Even checked that there was no dirt in the seals. I was in the shallow end of the pool, which is only ~0.5M deep, and yet after 5 mins in the water recording some vids with the GF, the phone is now dead!
Seems like some water got in behind the volume rocker, so now the phone thinks both volume buttons are permanently pressed, leading to a bootloop when trying to turn the phone on as effectively the power+vol up+vol down buttons are all pressed.
I am not impressed! I've taken the phone in the shower with me before without any problems, and tested the waterproofing in the kitchen sink before too, so I expected it to be fine. However it seems this time I was unlucky!
Moral of the story: While the XZU is waterproof(ish)... don't take it in the pool unless you don't care about the phone too much! There is a fair chance it will not survive. Personally I'm now hoping the old "leave it in a bag of rice" trick will help.
stiggy2012 said:
I know I'm not the first to write a thread like this, and I doubt I'll be the last but....
Took my XZU in the swimming pool with me today, and it has not survived. I made extremely sure all flaps were securely fastened beforehand. Even checked that there was no dirt in the seals. I was in the shallow end of the pool, which is only ~0.5M deep, and yet after 5 mins in the water recording some vids with the GF, the phone is now dead!
Seems like some water got in behind the volume rocker, so now the phone thinks both volume buttons are permanently pressed, leading to a bootloop when trying to turn the phone on as effectively the power+vol up+vol down buttons are all pressed.
I am not impressed! I've taken the phone in the shower with me before without any problems, and tested the waterproofing in the kitchen sink before too, so I expected it to be fine. However it seems this time I was unlucky!
Moral of the story: While the XZU is waterproof(ish)... don't take it in the pool unless you don't care about the phone too much! There is a fair chance it will not survive. Personally I'm now hoping the old "leave it in a bag of rice" trick will help.
Click to expand...
Click to collapse
if it is just the volume rocker buttons it should survive, good luck
It was always dubious to me all this waterproof hype
Sad to hear this happend
It's ironic how they show ads for the XZU getting toyed around in a swimming pool yet the official documentation states that the phone not be submerged in the swimming pool, sea water, solventents etc.
Sorry to hear. I took mine in the pool several times and did not have any problems. Though I did not submerge it for more than a few seconds at a time.
I was unimpressed, as the touchscreen was nigh impossible to use with wet hands. They should have included a dedicated camera button like on the smaller xperias.
Folks around me were impressed though. They could not believe I had the audacity to bring a phone anywhere near water.
I wonder how many dead S5 there has been from water?
There's a reason why it's not rated the same as a divers' watch. IPxx ratings vs NEMAxx ratings. I just lol-ed when I saw the rating, wondering how many people understand what's the meaning, what it takes to pass the test (to be able to say it's rated for it). Same goes with waterproof professional DSLRs and lenses, and how most end up broken out of warranty. Ask me how I know..
Quick update on this: The phone remained screwed for a LONG time, but in the end it is now once again working fine! :good: I had to leave the phone in a bag of rice for a week before the power/volume buttons began working properly and the phone stopped rebooting. The power button is still a little unresponsive even now, but at least the phone is back to full working order. :good:
coming from a xperia z and expecting my z ultra today(SO EXCITED, HURRY UPS !) this has me a little concerned.
im not the type to go into a pool with my phone, or even show off to my friends that i can dump my phone into a glass of water(whats so practical about that?) but i am the type to rinse my phone under the faucet probably once a day.
with my xperia z, before i knew about the gap problem in the glass i would do this, and it caused water damage.
i want to be able to wash my xperia z ultra under water without having any concerns!
asadkhanduhh said:
coming from a xperia z and expecting my z ultra today(SO EXCITED, HURRY UPS !) this has me a little concerned.
im not the type to go into a pool with my phone, or even show off to my friends that i can dump my phone into a glass of water(whats so practical about that?) but i am the type to rinse my phone under the faucet probably once a day.
with my xperia z, before i knew about the gap problem in the glass i would do this, and it caused water damage.
i want to be able to wash my xperia z ultra under water without having any concerns!
Click to expand...
Click to collapse
Why the need to wash every day?
Mine has been damp (rain) a few times, and properly wet twice (videos of giant kokopu).
I wouldn't trashed mine swimming or into the shower, but I do exist it to survive in a steamy kitchen or bathroom, or an outer pocket when it rains. Being able to play Ingress and not worry about a few spots of rain is nice.

Z2 Does not recognize touch after wash

Hi guys,
I have really big problem with my Z2, well I was drawing on my phone using I think it was black gel pen.
It left some of the ink on the screen so I took Z2 for a wash, I use just a basic sponge with some FAIRY Washingup Liquaid and the wash everything of the phone with water and now Z2 doesn't recognize any touch.
I've reset it, hard reset it, turn it off and no fix.
I really need my phone working guys.
Any idea to fast fix it ?
Also, no water was get it as all flaps were closed and I check the paper above sim and it's white.
PS, Power menu working totally fine ;|
Edit3: Is this a joke? It does react to water pour on it but not for my fingers -.-
Hardware damage-
It says that chemicals can cause damage to the device and what chemicals you may have used may have causes some water intrusion damage
It sounds like your digitalizer has become lame in terms of sensing your touch
Contact sony repair.
Ohh, my bad. Will send Z2 for repair after christmas. Thanks.

[Q] Waterproof Information

Hello, I had this smartphone for a month, but I read on the internet that, when the Xperia Z2 is submerged under water, the camera becomes blurred.
I want to know if this problem has come on all devices, or only on bad product. I followed the tutorial to find if my device is isolated pressure sensor (the number changes when I press my device).
So someone used Z2 underwater? How did you find problems after use?
Z2 camera shouldn't blurred if submerged in water it's either
1- you didn't properly closed sdcard or charging doors and water gone inside
2- your device has build quality issues
Th3 fact that you checked the pressure sensor and you found it working as intended is that it's th3 first reason which is your fault
I used my z2 multiple times under water and never blurred my camera or anything
I submerged my Z2 in water, took some photo's with flash and without it and they were perfectly clear
No blurred photos. So I guess if your test was succesfull, your Z2 is waterproof (Mine was for repair and still after that my waterproof is working perfectly well ;D) and you can use it underwater and take photos
Thanks for the reply, i also bought the magnetic dock station to not stress the fisical closure. Ok i tested it under water...... it's all right
Hi, this is how it has become the camera and the flash led after a few minutes of use in water, not water but only moisture, believe is normal considering that the water in which the smartphone was warm enough? Or do you believe there is an infiltration of water?
Well I am sorry to say it seems like your phone is defective. That is not normal
So i will contact the assistance to change it....
My smartphone is made in stock : 14W51
So did you do the pressure sensor test before submerging it into water? Did the pressure rise?
I hope they exchange your phone, please keep us updated
I tested my Z2 before submerge it under water. When i pull my smartphone the pressure sensor display a number higher than i don't pull Z2 , but the number return the same of before , after any second of pression.

Not really waterproof.

Hi,
Well, I drop my phone while doing my dishes. I put it like 2 or 3 times in the water since 6 months.
Before going to sleep I shut it down because it was going crazy thinking a headset is connected/disconnected due to the water in the connector.
Then this morning, impossible to power it on. Water behind the camera glass.
It looks like water entered from the trap (that I opened only 2 times...), the water test sticker is now orange.
I have to admit I'm little disappointed, I put my Z far more times in the water without any problem, and this one who benefits years of R&D, died after 2 showers.
I suppose Sony don't care of this issue in the guaranty ?
You can try, but if i remember right they have stated that if water has entered inside phine then user has left flap/flaps open
You shouldn't have opened that flap at all but let the phone dry. The headset connected/disconnected problem is somehow normal and it goes away after some drying. It happened to me too and I let the phone for a few tens of minutes, with the socket facing the exhaust of the laptop fan (while giving the laptop some numbers to crunch).
Why would you put it in water? Sounds like a case for karma.
ninjy said:
Hi,
Well, I drop my phone while doing my dishes. I put it like 2 or 3 times in the water since 6 months.
Before going to sleep I shut it down because it was going crazy thinking a headset is connected/disconnected due to the water in the connector.
Then this morning, impossible to power it on. Water behind the camera glass.
It looks like water entered from the trap (that I opened only 2 times...), the water test sticker is now orange.
I have to admit I'm little disappointed, I put my Z far more times in the water without any problem, and this one who benefits years of R&D, died after 2 showers.
I suppose Sony don't care of this issue in the guaranty ?
Click to expand...
Click to collapse
The device is certified waterproof for fresh (and pure) water only. Substances such as soap or harsh chemicals can damage or remove waterproof adhesives.
There is also the possibility that you have been unlucky.
That's why Sony phones are no longer waterPROOF: people always put the phone through various situations and then say something like "but it says it is waterproof!".
I washed mine in the sink under running tap water. It came out just fine. Washed it because my kid spilled soda on it.
They are WaterPROOF
I had the Z3 Compact about a year ago and that was waterproof. I put it under water many times, I got soaked in the rain completely with my new Z5 Compact and it is fine. I also used it in a swimming pool with no problem what so ever.
Also to prove they are waterPROOF,
"IP 68 Enclosures - IP rated as "dust tight" and protected against complete, continuous submersion in water."
Continuous submersion, so continuously going under water.
If your Z5C broke then it's most likely because of the three factors:
Faulty Phone
Open flaps
Left in water too long
That's all I can think of anyway
Peace
ninjy said:
Hi,
Well, I drop my phone while doing my dishes. I put it like 2 or 3 times in the water since 6 months.
Before going to sleep I shut it down because it was going crazy thinking a headset is connected/disconnected due to the water in the connector.
Then this morning, impossible to power it on. Water behind the camera glass.
It looks like water entered from the trap (that I opened only 2 times...), the water test sticker is now orange.
I have to admit I'm little disappointed, I put my Z far more times in the water without any problem, and this one who benefits years of R&D, died after 2 showers.
I suppose Sony don't care of this issue in the guaranty ?
Click to expand...
Click to collapse
Had exactly the same problem, I sent the phone for warranty repair and got a brand new one .
MrMmmkay said:
Had exactly the same problem, I sent the phone for warranty repair and got a brand new one .
Click to expand...
Click to collapse
Same here, the warranty works in some cases.

[Waterproofing] Participate Please

Everyone Participate Please
I'm about to buy this phone so just wanted to make sure if anyone had issues with waterproofing or water test fails like previous Xperia phones.
Please give me your experience with this device in wet conditions
So far I have found the Z5C has way better waterproofing than the z3c, as you are not needing to move the flap to charge the phone all the time
I have used my phone in the ocean (even though it is not specifically designed to be used in the ocean) and washed it off with fresh water afterwards multiple times, and it works like a charn, no leaks or condensation
@nzzane
Great to hear!
Headphones and sound issues till dries
Also, a kind of obvious note. You will have to wait till the phone dries to charge it, and sound quality will be a bit muffled due to the water (until it dries)
@smardu @nzzane
I can live with that
ill recommend to put duct tape on the string hole
i found on my test water can enter from there only
@Superrman
Are the string hole and flaps connected like open tunnel between them (considered faulty units)?
showers, rinses(not washing machine, just tap or hose), thunderstorms A+ for this phone so far!
Sound does get muffled in direct spray and the occasional water drop changes the song lol but all in all had the phone for a year and could sell it as NEW if needed
@Tingles
I guess Sony waterproof smartphones are getting better and better!
rip
I ran mine under a tap and five minutes later the screen stopped working lol.
avionisasian said:
I ran mine under a tap and five minutes later the screen stopped working lol.
Click to expand...
Click to collapse
Were you able to fix it?
Waterproof??
Yea so I got my z5c back from repair and somehow I damaged the screen with water when running it under a tap. So I guess mine wasn't that waterproof...
avionisasian said:
Yea so I got my z5c back from repair and somehow I damaged the screen with water when running it under a tap. So I guess mine wasn't that waterproof...
Click to expand...
Click to collapse
Our device has these ratings
IP6X. Dust tight.
IPX5. Protected against low-pressure water jet spray for at least 3 minutes.
IPX8. Protected against the effects of continued immersion in water at depths greater than 1 metre. The exact conditions are specified for each device by the manufacturer.
Here's the address for proper precautions for our device, plus some other info.
http://support.sonymobile.com/global-en/dm/waterproof/
Although now that you have had it repaired I would be a little more delicate with that device.:fingers-crossed:
When your phone gets opened, generally consider it to lose its water proofness. However I have been able multiple times using hot glue to perfectly seal it again.
Remember there's an easy and reliable way to check if your Xperia is water proof: Xperia Water Resistance Test

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