Hello,
I bought a Z5c in black a week ago. I did not use it up to now as primary phone, I was barely using it. The day before yesterday I was using it until Battery was empty, after that I was charging it. It was approx. 24h at the charger. Yesterday it did not turn on. I tried now 3 different Chargers (Original, 5 Port 2A, Surface 3 Pro Charger) and 4 different cables, nothing happens. The screen stays off, the LED doesn't turn on.
When it was still on I did not root / hack / flash the phone or whatsoever. I only installed some apps and played some games. It did not get in contact with water or sweat, it did not drop or something. It was mostly lying arround.
Do you have any Idea? I tried to push that small off button next to the SIM, nothing. Pressing On Button for 10s+, nothing.
Tnx already!
Cheers
Have you tried another outlet ?
Drakorcarnis0 said:
Have you tried another outlet ?
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Click to collapse
Hey,
yes, even at home and at work. I also tried my Laptop, nothing happens...
I was just in contact with the Sony Hotline. The support asked me to press Vol+ and Power, but nothing happened. I also tried Vol- and Camera Button together with Power Button, nothing happens
Cheers
Small Update: Got it back from Sony, its working again. I got my phone back, not a replacement. The Letter with the repaired phone says nothing about what was repaired. But I can see that the back of the Phone was removed somehow as my attached protection foil has now some dirt below it that werent there before.
Lets hope that from now on my Z5c doesn't give up that quick any more
Related
My friend that I bought the Asus prime for, asked me if I could take a look at his prime.
Here is the screnario:
Listening to radio station app, screen went to sleep while the radio was still playing and he tried holding the power button down and nothing worked to reboot or wake up the prime. The Prime was left playing to drain down the battery. It has all its recent updates (.15), not rooted, and not unlocked. When I looked at it, I charged it up, I can see the light and turned green to full battery status. I can feel the prime vibrate as I hold the power button, I tried volume + power hold, tried the hard reset with the paper clip hearing the click next to the sd card slot holding it for 10-30 seconds. The laptop can see the folder in the prime as i hold the power button and also disconnects when i power down. ordered 12-28 from best buy so the return window has expired and its a BC0K serial number.
Anybody find a solution with a black screen prime that just vibrates and can be seen on the laptop before I send it for an RMA?
Was there any shock to the device? A small bump or anything, it sounds like the ribbon cable for the screen has become disconnected, there are some reports of this on the forums.
flyingwolf said:
Was there any shock to the device? A small bump or anything, it sounds like the ribbon cable for the screen has become disconnected, there are some reports of this on the forums.
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Click to collapse
This + have you went into recovery?
maybe try draining the battery again then charging up. ive seen a few post issue like this. if screen connection didn't break, then letting it drain again and charging up might fix it. good luck!
Actually, the prime was already drained maybe a total of 3 times. There was no shock to the device as it was working with the radio app on and when it was being listened to while it was on the bed, the screen went into sleep and could not wake up no matter what button was being pushed so the prime was left to drain its battery. My friend didnt know how to reboot, so he decided to left the battery to drain. Could the radio playing + sleep of death + battery drainage caused the permanent screen sleep? Too bad I dont have the micro hdmi connector to see if i can isolate the screen as the problem.
yup the micro hdmi would help a lot probably. But if your PC recognizes it I suggest you back up data that you need then try to do a blind factory reset so you can get rid of any non oem app installed including that radio app if any of them is whats causing the screen not to turn on.
1. Hold volume down then press and hold power.
2. When you feel it vibrate (this could take up to 10 seconds if the tablet was already on) wait another 5 seconds and then release both buttons.
3. After you release wait another 5 seconds (dont wait too long here or it will reboot on its own if you dont select anything after about 10 seconds) then press volume down 1 time and volume up 2 times.
4. The tablet will factory wipe and after another 10 seconds it will reboot.
If the tablet still wont turn on then you got another issue and that isnt caused by the radio app or any other app.
Didnt work. It just vibrated and the screened stayed black... Im wrapping this puppy up and bringing shipping it to the repair center. Thanks anyways.
Vibrates when power button is held but wont turn on
My Prime also has the basic problem. I use it daily for about 3 to 4 hours, reading replying to e-mails and web browsing. While I was reading, the volume started going up on its own and I noticed that even after I put in standby mode, the battery discharged so I shut it down completely.
After that I could not turn it on. When I hold down the power button it vibrates bit the screen does not come on even after I fully charged till the led turns green.
logical_motion said:
My Prime also has the basic problem. I use it daily for about 3 to 4 hours, reading replying to e-mails and web browsing. While I was reading, the volume started going up on its own and I noticed that even after I put in standby mode, the battery discharged so I shut it down completely.
After that I could not turn it on. When I hold down the power button it vibrates bit the screen does not come on even after I fully charged till the led turns green.
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Click to collapse
Had to RMA back to Asus for them to fix the display and it took about a week. Warranty covered it, but if you do RMA ask them to ship you a shipping label. You shouldnt have to pay for shipping it to them for a manufacturer defect. And take pics and videos of the tablet and packing for your safety. They just need the tablet and nothing else. Good luck
Asus is F-ing with my endorphines...
I've had my TF201 since March 30th. Been using it for 1 week and it suddenly went dead (nothing on the screen, no vibration if I held the power button down). Tried everything I could find on the forums, it didn't work so I sent it to repairs (not immediately, cuz I had more important stuff to do). They kept it for almost 3 weeks, got it back this last Monday (May 21st) and... it died out on me again yesterday night (after just 3 days of use, congratulations ASUS technicians!). I was simply browsing and I clicked on the icon to increase the luminosity to the maximum supported (IPS+, I was charging it at the time) and the screen suddently went black. Like "nothing visible on it" black.
After that, I tried numerous times to reset it (including the volume+power down, according to the indications in this thread) - all I could get from it was the vibration as if it starts. Nothing else popping up on the screen. I plugged it this morning into my computer and it got somehow recognized, cuz my W7 tried installing drivers for it (even tho it had recognized the tablet again after it came from repairs and I already had drivers for it installed) but failed with the error "APX - no driver found".
I've had enough. Two months already and only one week and half of actual use. It's pathetic, ASUS needs to be taught a lesson, so I'm calling Consumer Protection in my country and the European Consumer Protection Comission. All the forums that I've surfed are filled with reports of broken units and ASUS will just tell you "if you have a valid warranty we'll repair it for free". I DON'T ****ING NEED regular repairs every 2 weeks!!! I need a functional tablet that I can use or give me my money back!
I'll post the results of my tribulations here...
I had a user that suffered the blank screen.
When you think it's presumably on. Try a paperclip to the reset hole on the left side. His came back up at that point and hasn't done it again since.
Never had this happen on mine.
Hello, been googling this and it constantly brings me to this forum.
However my Xperia P is unmodded/rooted or whatever.
Situation:
Phone won't turn on or even charge no matter what I try. I don't even get a red charging light or any screen activity. Tried an number of chargers, sockets and USB ports. Left it over night, no change.
Trying the various "Hold down the volume button and turn it on" tricks google turns up has had no effect either.
I have not tried using the sony repair option yet because it says it will delete anything on internal storage! This phone has no SD card slot and everything is saved on the phones 16gb internal storage. This is what I care about the most, I have photos and videos from nostalgic events such as a wedding that I really REALLY want to recover. I don't care if my phone goes up in flames, its whats on it that I really want!
Background:
Two days ago it ran out of battery overnight (was pretty sure it was near full before I went to bed.) Left it in the charger the next day after I noticed it was off and came back to it a while later to see it still wasn't turning on HOWEVER I was getting the red light and the sony boot up screen and then back to black screen as there was no power. I was not paying a whole lot of attention at this stage however as I was returning home from a trip. Just assumed the cable was off and it never got a charge.
Came home and began charging it that night, again, red light still worked when I tried to turn it on indicating it had low battery,
But when I came back to it, AGAIN it still had no charge. But by this stage no more red light no more phone activity.
I've no idea what's happened. Phone has been annoying me the past 6 months with randomly running out of battery out of the blue and poor performance but I was not expecting this. Really don't want to lose those photos or vids, is there ANYTHING I can try?????
Thanks for reading.
@Sisko-ire
Have you updated firmware with flashtool or PC Companion before?
Do you know how to and can test if you can connect the phone in flashmode (phone off, connect to USB while pressing volume down key).
Try pressing power + volume up for about 10 seconds, see if you get the (1+) 3 vibrations to turn it off before you try flashmode.
Thanks for the reply.
ChikeD said:
@Sisko-ire
Have you updated firmware with flashtool or PC Companion before?
Do you know how to and can test if you can connect the phone in flashmode (phone off, connect to USB while pressing volume down key).
Try pressing power + volume up for about 10 seconds, see if you get the (1+) 3 vibrations to turn it off before you try flashmode.
Click to expand...
Click to collapse
As mention I have tried the various 'hold down button' options mentioned on various posts before. Phone does not respond. Zero vibrations... nothing.
I have used the PC companion to update my phone (android update from what I can guess). Not used flashtool before.
Holding down the volume key and plugging in the USB does nothing.
Sisko-ire said:
Thanks for the reply.
As mention I have tried the various 'hold down button' options mentioned on various posts before. Phone does not respond. Zero vibrations... nothing.
I have used the PC companion to update my phone (android update from what I can guess). Not used flashtool before.
Holding down the volume key and plugging in the USB does nothing.
Click to expand...
Click to collapse
One thing reported to fix similar problem was to disconnect the battery, but didn't work for another user, worth a try though.
If you still havent gotten it working, there is a way to force charge the battery. Look at my thread, got some pics there.
http://forum.xda-developers.com/showthread.php?t=2644772
A few months ago, my oneplus x bricked for apparently no reason. I went to the bathroom, came back to my desk and my phone was making a hissing sort of sound from the speaker and then went completely black. Since then, it hasn't turned on. When I charge the phone, the charge light only shows for about 5 minutes and then goes off. I can't turn it on no matter how long its been charged/plugged in. My pc also doesn't recognise it (holding down power button + volume down does nothing). I thought the stock battery was dead so I bought a new one; same result. I've also reseated the ribbon/extension cables; same result.
wat do? I'm really lost.
Snoppslamp said:
A few months ago, my oneplus x bricked for apparently no reason. I went to the bathroom, came back to my desk and my phone was making a hissing sort of sound from the speaker and then went completely black. Since then, it hasn't turned on. When I charge the phone, the charge light only shows for about 5 minutes and then goes off. I can't turn it on no matter how long its been charged/plugged in. My pc also doesn't recognise it (holding down power button + volume down does nothing). I thought the stock battery was dead so I bought a new one; same result. I've also reseated the ribbon/extension cables; same result.
wat do? I'm really lost.
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Click to collapse
Bump...
I'd really appreciate it if theres a solution to this. I want my x back.
How did you changed battery?
Why don't just ask support? You bought it on the grey market?
Have you seen that?
http://forum.xda-developers.com/oneplus-x/general/guide-mega-unbrick-guide-hard-bricked-t3272108/
Try on an other computer to see if it's recognised
Kéno40 said:
How did you changed battery?
Why don't just ask support? You bought it on the grey market?
Have you seen that?
http://forum.xda-developers.com/oneplus-x/general/guide-mega-unbrick-guide-hard-bricked-t3272108/
Try on an other computer to see if it's recognised
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Click to collapse
I changed the battery by taking the old one out and putting a new one in.
I already asked oneplus support, but they wanted to run a RAT on my system and I declined. Now they don't want to help me at all. Also I've already tried another computer; it still doesn't get recognised.
Are you talking aboutOPX?
The battery isn't removable.
Kéno40 said:
Are you talking aboutOPX?
The battery isn't removable.
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Click to collapse
Yes I am talking about the opx. The battery is removable if you remove the back plate.
Hi folks
Have an issue i think its straightforward battery replacement and ordered one off amazon already but will take time to get to me
Just wondering if anyone has same issue or can clarify /verify my suspicion
Today my wife's lg g5 was on 7% in a 4 minute window it shutdown itself since then when plugged in with several chargers and cords the phone does not charge no led indicator light either
As such wont turn on
Ive pulled battery and put back in, usb port is clean and screen doesnt turn on for anything
Im thinking the battery is just... Dead
Any comments /suggestions?
Thanx in advance
I had a similar problem. When the phone turned off itself after discharge the battery, I can't turn it on. Even after plugged charger some minutes does not LED indicator light. And after several minutes with charger, phone is ON. My old battery is bad, with my new battery all the same.
I used the oem charger and left ir for several hours. Phone got hot but no luck. Awaiting new battery arrival.
Ok so update phone is a brick nothing works phone is 18months old... Lg messed up on this one
stargatesgx said:
I used the oem charger and left ir for several hours. Phone got hot but no luck. Awaiting new battery arrival.
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I’m having the same issue, I’ve tried a new battery and all that happens is that the phone gets warm and the phone is complete dead. I don’t know what’s wrong with it.
I have two dead ones too here. one died in februar, the other yesterday.
No Solution found yet. Led is not working, phone gets warm while charging.
I really want to access the data on the Mainboard, i hope that someone will find a solution.
On youtube comments i have read from several others who experienced the same..
Same problem here
My phone had an argument with the toilet.
I dried it out and it booted up just fine.
Then left it charging. It got hot then froze. I striped it all down and dried it out again, but it now appears dead.
My wife has a G5 so I'm able to fully charge batteries in hers and try them in my phone, but to no avail.
If I put the battery in and press the power button, it vibrates, but no sound, no screen, not USB recognised.
I've tried everything to recover it including but not limited to:
stock charger
multiple different USB cables
plug in to PC
plug into PC while pressing volume up/down and various other combinations
4 different bottom modules (2 standard, 2 cam plus)
stripped it down completely and cleaned all the connectors with isoproply alcohol
Seems to be dead as a dodo.
I have pictures and videos of my son on there that I'd love to recover.
Has anybody successfully recovered data off of the internall MMC from a dead motherboard?
Thanks!
wappsam said:
Same problem here
My phone had an argument with the toilet.
I dried it out and it booted up just fine.
Then left it charging. It got hot then froze. I striped it all down and dried it out again, but it now appears dead.
My wife has a G5 so I'm able to fully charge batteries in hers and try them in my phone, but to no avail.
If I put the battery in and press the power button, it vibrates, but no sound, no screen, not USB recognised.
I've tried everything to recover it including but not limited to:
stock charger
multiple different USB cables
plug in to PC
plug into PC while pressing volume up/down and various other combinations
4 different bottom modules (2 standard, 2 cam plus)
stripped it down completely and cleaned all the connectors with isoproply alcohol
Seems to be dead as a dodo.
I have pictures and videos of my son on there that I'd love to recover.
Has anybody successfully recovered data off of the internall MMC from a dead motherboard?
Thanks
Click to expand...
Click to collapse
You can get data from your Google backup. If you had backups turned on go out to Google from a laptop and download the last backup before it died. It should have all your pics etc
First of all, sorry if this isn't the right place to post this thread.
Last night i was playing TFT on my Xiaomi Mi 10 as it shut itself down without any warning.
I'm sure i had more than 20% battery left.
This device is about 1 month old, and it crashed one time before, but i could just reboot it with the power button.
This time though, no reaction.
I tried every possible combination of Volume Up/Down and Power button presses, nothing. No vibration, nothing on the screen, just plain nothing.
It literally bricked itself. I did not root it or anything similar, I just used it normally.
Any ideas on what caused this, and more importantly how to fix this? I can't believe this.
PO5T MORTEM said:
First of all, sorry if this isn't the right place to post this thread.
Last night i was playing TFT on my Xiaomi Mi 10 as it shut itself down without any warning.
I'm sure i had more than 20% battery left.
This device is about 1 month old, and it crashed one time before, but i could just reboot it with the power button.
This time though, no reaction.
I tried every possible combination of Volume Up/Down and Power button presses, nothing. No vibration, nothing on the screen, just plain nothing.
It literally bricked itself. I did not root it or anything similar, I just used it normally.
Any ideas on what caused this, and more importantly how to fix this? I can't believe this.
Click to expand...
Click to collapse
I guess, that your battery is totally empty. Put on charger and leave on it few hours long.
krepsz said:
I guess, that your battery is totally empty. Put on charger and leave on it few hours long.
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Click to collapse
I charged it 4 hours in the night and right now since 3 hours
Call service. Sorry. If it doesn't boot into fastboot (vol-&power) things are bad...
Try plugging in your phone to a computer. I had a similar thing happen to another phone a little while ago when out of the blue it just died. I tried charging it, wireless charging it, trying power buttons etc but it instantly fixed itself when I plugged in the phone to my computer via USB. Let us know how it went.
PO5T MORTEM said:
I charged it 4 hours in the night and right now since 3 hours
Click to expand...
Click to collapse
Try different cable or check if the cable you use is working. Then press both volume up, down, and power button for at least five minutes. It might reset the phone. It happened to me once time not on the mi 10 but my rog phone 2 and I press that 3 buttons combination and the phone booted up again. I know the mi 10 might not work the same way as the rog phone 2 but you have nothing to lose to try it.
Yeah I tried using another cable, although I know this cable works (old phone). I also tried charging it via my PC, I even tried to connect to it via ADB, it didn't show up in the device list after installing the drivers.
Pretty sure I'm going to give it to service, I still got warranty and I even have insurance for it.
Because of that I don't want to open it to get the battery out and back in, although I'd really really like to know what caused this. I literally played a game and zap it goes black never to be seen again... I hope the service finds the cause and tells me.
Anyway, thank you really much for the suggestions and the help. Incase I get to know what caused this I will write it here as long as I remember to. Until then Cheers Lads.
Same here. My step-daughter purchased this phone and received it Tuesday morning. Now it won;t respond to anything.
I was handed the phone with "pcsuite.mi.com" on the screen but upon connecting to my laptop the screen went black and now won't respond to anything at all. No Recovery mode, no fastboot mode, no vibrations, nothing.
From reading reports online from other users, it seems like Xiamoi really "dropped the ball"/"shat the bed" with this model
edit2add (just seconds after posting)
I've also performed "lsusb" to see if the device is alive and there's nothing there either