please help refurbished or not? - Galaxy S6 Edge Q&A, Help & Troubleshooting

hi can you help me i bay new s6 edge and i install phone info samsung and the refurbished info show
it looks like firmware has been modified.
warning:your phone does not have csc version.
warning:your phone does not have csc country.
note: the knox warranty void status has been tripped.
device usage counter:
headset connect = 5
charger connect = 8
what does it mean?
is refurbished or not I bought for new

megaal said:
what does it mean?
is refurbished or not I bought for new
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Upload the screenshots.

i can't upload becouse im new member

Uzair40 said:
Upload the screenshots.
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i uploaded foto on my album profile
http://forum.xda-developers.com/picture.php?albumid=12645&pictureid=50993

Only way to buy "new" phone is from Samsung or major carrier stores, Tmobile, sprint, vz. Anywhere else probably not new.
Pp.

PanchoPlanet said:
Only way to buy "new" phone is from Samsung or major carrier stores, Tmobile, sprint, vz. Anywhere else probably not new.
Pp.
Click to expand...
Click to collapse
thanks i changed my phone with new one

Related

Any thing to look out for using the I-9300 in the US on AT&T?

I'm considering picking up this phone. I know it won't have LTE but that's not really an issue for me. Any thing else to worry about? Does Samsung honor the warranty on this device in the USA?
Thanks for any help.
Does Samsung honor the warranty on this device in the USA?
Click to expand...
Click to collapse
You should always contact the seller for warranty claims, not Samsung directly. The seller has a legally binding obligation to you to fulfill warranty claims, not the manufacturer. (Manufacturers only have that obligation to their direct clients - the retail shops)
Ok well I'd be buying it second hand. Thanks for the information.
Second hand as in from CL? if you buy it from somewhere like Expansys, they will honor the warranty by sending it to Samsung UK for you.
Sent from my GT-I9300
joshnichols189 said:
Second hand as in from CL? if you buy it from somewhere like Expansys, they will honor the warranty by sending it to Samsung UK for you.
Sent from my GT-I9300
Click to expand...
Click to collapse
You guys got it all wrong If you live in the USA go to Best Buy they sell international phones I got my GT-I9300 for 600$ bucks cause they will price match amazon or new-egg and the phone have a big A$$ Sticker that says UNLOCKED in Bold letters coming from a guy who had a i747 i love the i9300 as it has way more support yes i do miss LTE but the way i see it majority of the time I have WIFI where ever I go my SGH-1747 would get hot after gaming or intense use and wasnt as snappy/responsive as the international version but im on ATT and dont have any issues at all .:good:
Thanks for all the advice.
jasonren29 said:
If you buying from cl make sure the phone is not stolen. Carrier block stolen phone by imei number now. And you are screw it the phone is stolen.
Sent from my SGH-T999 using Tapatalk 2
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Carriers can't block international unlocked phones.
Sent from my HTC One S

[Q] How to check if i9100 is refurbished or new

Is there any way to check i9100 if it refurbished or new.
terminator1983 said:
Is there any way to check i9100 if it refurbished or new.
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Why do you think it's second-hand?
gastonw said:
Why do you think it's second-hand?
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Click to collapse
I asked bcoz what i have heard from people here that the local market shops are selling repacked Chinese refurbished phones not original Samsung refurbished in same packing like the new one and are claiming that the phone is the new Samsung i9100. So what can we call a device that is not refurbished by Samsung but by some other source and they may have installed cheap parts to make the device work again.
terminator1983 said:
I asked bcoz what i have heard from people here that the local market shops are selling repacked Chinese refurbished phones not original Samsung refurbished in same packing like the new one and are claiming that the phone is the new Samsung i9100. So what can we call a device that is not refurbished by Samsung but by some other source and they may have installed cheap parts to make the device work again.
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Click to collapse
Check kernel version.
Also provide a screen of inside of device(behind battery).
TheATHEiST said:
Check kernel version.
Also provide a screen of inside of device(behind battery).
Click to expand...
Click to collapse
I have not bought it yet.The point to post this thread was to know that what should i look for before buying the phone to make sure that the device i am buying is not a refurbished one that was refurbished by some other source than Samsung.
TheATHEiST said:
Check kernel version.
Also provide a screen of inside of device(behind battery).
Click to expand...
Click to collapse
I have also googled about it and found out a code that shows the recondition status ##786# .Is this code working with i9100 and will this code show yes if the phone was refurbished by some other source than Samsung. I would also like know is there any Samsung website that shows warranty status like apple in which serial number can be entered to check the status or any other websites like the one i use for apple devices in which if we enter iphone serial it shows the complete information of the device like when the device was manufactured etc.
Hum....you'll know by exploring the device.
Get it from a reliable store.
You are already thinking too much.
Sent from the little guy

What do i have??

i bought this online... when i opened up the box it has weird water marks on the face and a different firmware the others on here.. anyone have any idea what it is?
hollandipiranha said:
i bought this online... when i opened up the box it has weird water marks on the face and a different firmware the others on here.. anyone have any idea what it is?
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My guess is it's probably a lesson in false economy... Seriously though, no idea - no watermarks on mine - where did you buy it 'online'?
jtOttawa said:
My guess is it's probably a lesson in false economy... Seriously though, no idea - no watermarks on mine - where did you buy it 'online'?
Click to expand...
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kijiji.ca
can you tell me if that firmware is the latest.. it says it is...
Does it connect to gear manager OK? And also try and connect it to kies to see if it connects. If it does then its legit if not then u prob have bought a fake one...
My gear s doesn't have a watermark on it either.
hollandipiranha said:
kijiji.ca
can you tell me if that firmware is the latest.. it says it is... but i cant get all of the notifications to work..
Click to expand...
Click to collapse
My software version ends in NJ7, and interestingly, my IMEI SV shows '02' whereas yours shows '01' - so no, I don't think you are running the latest software version if yours is a North American Gear S. If you can't prompt an update via Gear Manager, try connecting it via your computer to Samsung Kies.
For what it's worth, especially with the advent of blacklisting, I wouldn't buy any mobile product off Kijiji unless the seller could produce an original receipt and show his account was in good standing...all of which is more trouble than it's worth...
hollandipiranha said:
kijiji.ca
can you tell me if that firmware is the latest.. it says it is... but i cant get all of the notifications to work..
Click to expand...
Click to collapse
By the way, I haven't seen a white Gear S in stores yet - maybe yours is a demo? Let us know if you get it updated and working properly.
hollandipiranha said:
i bought this online... when i opened up the box it has weird water marks on the face and a different firmware the others on here.. anyone have any idea what it is?
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Click to collapse
NO idea which one you have but I know the white Gear S is exclusive to BestBuy here in the states also the firmware ending in NIE was what was on my Gear S however you may still have a demo or knockoff
http://forum.xda-developers.com/gea...ing-gear-s-t2973455/post57765271#post57765271
#101 says he has your version of the watch that being R750WV
Uniquebarbee said:
NO idea which one you have but I know the white Gear S is exclusive to BestBuy here in the states also the firmware ending in NIE was what was on my Gear S however you may still have a demo or knockoff
http://forum.xda-developers.com/gea...ing-gear-s-t2973455/post57765271#post57765271
#101 says he has your version of the watch that being R750WV
Click to expand...
Click to collapse
It occurs to me that if this Gear S did come from the States, it's more than likely carrier-locked (to a U.S. carrier) - unlike the Gear S which are being sold here, all of which are being sold unlocked.
not sure, but i doubt its from the us.. update went to the watch today. everything started to work. i called rogers for a sim. i'll let you guys know when it gets here.
hollandipiranha said:
not sure, but i doubt its from the us.. update went to the watch today. everything started to work. i called rogers for a sim. i'll let you guys know when it gets here.
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Click to collapse
OK, glad to hear you're making progress - and yes, please let us know how you make out once you put a SIM in it - what sort of plan are you getting from Rogers?
jtOttawa said:
OK, glad to hear you're making progress - and yes, please let us know how you make out once you put a SIM in it - what sort of plan are you getting from Rogers?
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i signed up for a 5$ a month data tier plan.. it assigns a number and the guy at rogers said it will get text.. but unsure if voice will work.
i'm under no contract so i have nothing to lose to try and all to gain.
hollandipiranha said:
i bought this online... when i opened up the box it has weird water marks on the face and a different firmware the others on here.. anyone have any idea what it is?
Click to expand...
Click to collapse
When you say water marks on the face, you mean the numbers?
I suspect they're indicative of it being an engineering sample or some other sort of pre-production unit.
thats one of the international variants R750W, there are a few out there. so far as the watermarks, definitely looks like a demo build.
cipherswitch said:
thats one of the international variants R750W, there are a few out there. so far as the watermarks, definitely looks like a demo build.
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Click to collapse
The Gear Ss being sold here in Canada (at least the one I got from Best Buy) are R750W. Only sold unlocked too, BTW, and currently on sale at best Buy for $350 CAD, or about $300 USD.
Uniquebarbee said:
NO idea which one you have but I know the white Gear S is exclusive to BestBuy here in the states also the firmware ending in NIE was what was on my Gear S however you may still have a demo or knockoff
http://forum.xda-developers.com/gea...ing-gear-s-t2973455/post57765271#post57765271
#101 says he has your version of the watch that being R750WV
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Click to collapse
Said who? The white gear S is available at ATT stores. They had run out at my store and all they had was black left...which is what I wanted anyways.
erick161 said:
Said who? The white gear S is available at ATT stores. They had run out at my store and all they had was black left...which is what I wanted anyways.
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Click to collapse
The person in post #101 of THAT thread. Yes BestBuy is selling the white one Exclusive to AT&T.

Can O2 samsung galaxy s6 edge be unlocked at the moment?

I want to buy one on ebay because i saw the price very considerable. However the thing is it said the phone is locked to 2 networks and one of them is O2. I would like to know if the phone can be unlocked or not because if i buy it and cant use with other networks sim then it will be a big problem for me. Thanks if you can help
nguyenss said:
I want to buy one on ebay because i saw the price very considerable. However the thing is it said the phone is locked to 2 networks and one of them is O2. I would like to know if the phone can be unlocked or not because if i buy it and cant use with other networks sim then it will be a big problem for me. Thanks if you can help
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Click to collapse
yes they can be unlocked mine was locked to 02 now its unlocked
strikerdj2011 said:
yes they can be unlocked mine was locked to 02 now its unlocked
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Click to collapse
glad to hear that, but which method did you use? or which site did you get the code from and what was the price? Thanks
nguyenss said:
glad to hear that, but which method did you use? or which site did you get the code from and what was the price? Thanks
Click to expand...
Click to collapse
direct from the network was free as i got my edge from them but think they can do it for 15 for you if you are not a customer
strikerdj2011 said:
direct from the network was free as i got my edge from them but think they can do it for 15 for you if you are not a customer
Click to expand...
Click to collapse
I ordered it from ebay and might receive in on the 22nd or 23rd, and i am not a customer so i am looking for another place to have it unlocked. But since you said they can do it for a price as well, can i just go to any local O2 store and ask for it? That would be easier for me instead of doing it on my own.
nguyenss said:
I ordered it from ebay and might receive in on the 22nd or 23rd, and i am not a customer so i am looking for another place to have it unlocked. But since you said they can do it for a price as well, can i just go to any local O2 store and ask for it? That would be easier for me instead of doing it on my own.
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Click to collapse
do it over the phone takes about 24 hours for the code u might be able to do it in store

galaxy s9+???

Anyone know where the Galaxy s9+ SMG965 F/ds comes from? I bought it off eBay from a verified seller because they had a pretty good deal and everything on it seems to be functioning but there's no OEM unlock button at all and it just seems fake the charger that came with it was super bulky and had 3 prongs and the bottom one was plastic for some reason
Veid71 said:
Anyone know where the Galaxy s9+ SMG965 F/ds comes from? I bought it off eBay from a verified seller because they had a pretty good deal and everything on it seems to be functioning but there's no OEM unlock button at all and it just seems fake the charger that came with it was super bulky and had 3 prongs and the bottom one was plastic for some reason
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Hmm
start with dialing *#1234#. this should tell you model and what CSC is on it
put the phone on download mode, it should tell you on that screen the model, I believe I heard that is difficult to fake that boot screen
Forgot to mention, connect the phone to to your pc through smart switch, If it is a fake it should pick it up
That adapter plug sounds like a European plug or maybe the Chinese plug. If you watch the YouTube video unboxing from Maxx Lee I bet it's the same one he has.
https://youtu.be/CuAiHhzk4VE
Sent from my SM-G965U1 using Tapatalk
Veid71 said:
Anyone know where the Galaxy s9+ SMG965 F/ds comes from? I bought it off eBay from a verified seller because they had a pretty good deal and everything on it seems to be functioning but there's no OEM unlock button at all and it just seems fake the charger that came with it was super bulky and had 3 prongs and the bottom one was plastic for some reason
Click to expand...
Click to collapse
Just read on bay that the model does not support any cdma bands at all, Verizon sprint etc. also said it comes with an int charger but a usa adapter should have been included. stated it is factory unlocked.
bkeaver said:
That adapter plug sounds like a European plug or maybe the Chinese plug. If you watch the YouTube video unboxing from Maxx Lee I bet it's the same one he has.
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Click to collapse
Yup that's the exact one lol I guess it's legit thanks I'll still plug it into my computer later and make sure
mopartonyg said:
Just read on bay that the model does not support any cdma bands at all, Verizon sprint etc. also said it comes with an int charger but a usa adapter should have been included. stated it is factory unlocked.
Click to expand...
Click to collapse
So it won't work on any providers? -.- how is that even possible to have a S9+ that doesn't support them?
Veid71 said:
Yup that's the exact one lol I guess it's legit thanks I'll still plug it into my computer later and make sure
So it won't work on any providers? -.- how is that even possible to have a S9+ that doesn't support them?
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Click to collapse
Should work on any gsm network i would think
Yes that phone works on any GSM carrier (i.e. T-MOBILE, AT&T, ECT..)
Sent from my SM-G965U1 using Tapatalk
International version only work on GSM . Sprint, Verizon are CDMA. If you want one that work on both, you need the U.S. unlocked version. SM-G965u1, snapdragon chip.
mopartonyg said:
Should work on any gsm network i would think
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Click to collapse
Yeah I'll try it, I just plugged it into my computer and it came up as a S9+ but when it got delivered to my house there was no shipping label or anything on it it was just a taped up box xD that's another reason why I thought it was sketchy but at any rate do you know if the 965F can be rooted? Ik it has to be an exynos but is there a setting I can check for that? I looked in about phone and didn't see it but I also checked for OEM unlock in the developer settings and it didn't exist so I might just be overlooking them lol
Veid71 said:
Yeah I'll try it, I just plugged it into my computer and it came up as a S9+ but when it got delivered to my house there was no shipping label or anything on it it was just a taped up box xD that's another reason why I thought it was sketchy but at any rate do you know if the 965F can be rooted? Ik it has to be an exynos but is there a setting I can check for that? I looked in about phone and didn't see it but I also checked for OEM unlock in the developer settings and it didn't exist so I might just be overlooking them lol
Click to expand...
Click to collapse
I imagine it should be able to it is an exynos version. I have the locked up Verizon version so I am not much help.
International version only work on GSM . Sprint, Verizon are CDMA. If you want one that work on both, you need the U.S. unlocked version. SM-G965u1, snapdragon chip.
Nsx93 said:
International version only work on GSM . Sprint, Verizon are CDMA. If you want one that work on both, you need the U.S. unlocked version. SM-G965u1, snapdragon chip.
Click to expand...
Click to collapse
Or the HK or latin america snapdragon version, which is far superior to any of the U versions as the BL is not locked
sent from my Exynos S9 plus, Pixel 2 XL or Note FE
force70 said:
Or the HK or latin america snapdragon version, which is far superior to any of the U versions as the BL is not locked
sent from my Exynos S9 plus, Pixel 2 XL or Note FE
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How easy would it be to obtain those version? With warranty.
Nsx93 said:
How easy would it be to obtain those version? With warranty.
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Click to collapse
Easy to buy, samsung canada will of course not provide warranty coverage for non Canadian devices. I don't worry about it though, never gave a damn about warranty on any device ive ever had.
sent from my Exynos S9 plus, Pixel 2 XL or Note FE
Veid71 said:
Yeah I'll try it, I just plugged it into my computer and it came up as a S9+ but when it got delivered to my house there was no shipping label or anything on it it was just a taped up box xD that's another reason why I thought it was sketchy but at any rate do you know if the 965F can be rooted? Ik it has to be an exynos but is there a setting I can check for that? I looked in about phone and didn't see it but I also checked for OEM unlock in the developer settings and it didn't exist so I might just be overlooking them lol
Click to expand...
Click to collapse
965F is exynos one.
You can check more details from phone info samsung android app too
Just an FYI, but the power adaptor is for British wall sockets.
To the uninitiated, it's bulky and over-engineered, but that's not the whole story!
https://www.fastcodesign.com/3032807/why-england-has-the-best-wall-sockets-on-earth
sri4xda said:
965F is exynos one.
You can check more details from phone info samsung android app too
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Click to collapse
Why do ours look so different? Does yours have a rom installed?
Veid71 said:
Why do ours look so different? Does yours have a rom installed?
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Click to collapse
No, my screenshot is from play store app phome info samsung.
I think indian model is s9+ dual sim g965f alone like mine
so question, since it will not work on the sprint network and i bought it on ebay while they had that sale on it, what can i do with it? i called sprints customer service and they said to bring it into a store and theyll be able to just swap it out after they test it again and confirm it wont work but when i called a store at my local mall they told me sprint most likely wont swap it out because it has no use to them since its the international version and will not work on their network and if i brought it in theyd still charge me $30 for a new sim card to test it out, can you not just swap sim cards anymore? and the customer service person said they made a note on my account and the store representative told me that a corporate store (a real one) might be able to help me more but he doubts it, am i stuck with this useless phone? and if they do allow me to turn it in will the BL be locked on the new one? any and all advice is appreciated im really in a jam with this one lol
EDIT: Ignore this it double posted and i cant seem to be able to delete it
so question, since it will not work on the sprint network and i bought it on ebay while they had that sale on it, what can i do with it? i called sprints customer service and they said to bring it into a store and theyll be able to just swap it out after they test it again and confirm it wont work but when i called a store at my local mall they told me sprint most likely wont swap it out because it has no use to them since its the international version and will not work on their network and if i brought it in theyd still charge me $30 for a new sim card to test it out, can you not just swap sim cards anymore? and the customer service person said they made a note on my account and the store representative told me that a corporate store (a real one) might be able to help me more but he doubts it, am i stuck with this useless phone? and if they do allow me to turn it in will the BL be locked on the new one? any and all advice is appreciated im really in a jam with this one lol

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