Defect or acceptable Issue? - LG V10 Q&A, Help & Troubleshooting

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Sent from my LG-H901 using Tapatalk

Defect. One of those things that you can't unsee too lol. I'd get it replaced.

Defect get replaced

Is it white even on black background?

mikeyinid said:
Is it white even on black background?
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Nope. Just on light colors
Sent from my LG-H901 using Tapatalk

KAsp3rd said:
Nope. Just on light colors
Sent from my LG-H901 using Tapatalk
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If you don't have any serious bleed issues with the top screen and it doesn't drive you crazy I'd maybe keep it. There are some pretty jacked up screens out there. I exchanged my first one and I'm typically not petty about that kind of stuff. We opened 5 devices and all of them had some sort of light bleed. Some worse than others. I took the one I felt was least noticeable.

It's only noticeable on white background. But it's super annoying now that I know it's there.
Sent from my LG-H901 using Tapatalk

That's pretty bad. It would drive me insane.
Sent from my LG-H901 using Xparent Skyblue Tapatalk 2

Warrior1975 said:
That's pretty bad. It would drive me insane.
Sent from my LG-H901 using Xparent Skyblue Tapatalk 2
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It is diving me crazy
Sent from my LG-H901 using Tapatalk

KAsp3rd said:
Sent from my LG-H901 using Tapatalk
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Replace the unit right away.
It's defective.

Tomorrow is day 7 hopefully I have no issue getting it replaced or still getting my sdCard and battery. Going to try the store by work at first.
Sent from my LG-H901 using Tapatalk

I got the exactly same stuck pixel, mine is from Verizon. Have the phone for three days, and it seems the stuck pixel appeared today. I don't know if Verizon will let me exchange it or I have to pay $35 restocking fee. Other than that, I am very happy with the phone so far!!!

For an obvious manufacturer defect you will have no issues swapping it. And it won't effect you getting your stuff from LG. I swapped mine day 4 and they approved my submission yesterday for the SD and battery

Maybe I'm unreasonable, but a phone that costs as much as the V10 does should not have any defects this noticeable.

KAsp3rd said:
Sent from my LG-H901 using Tapatalk
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Do you have a screen protector installed?

TonyStark said:
Do you have a screen protector installed?
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Negative and you cannot feel any pits not the screen
Sent from my LG-H901 using Tapatalk

KAsp3rd said:
Negative and you cannot feel any pits not the screen
Sent from my LG-H901 using Tapatalk
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So dead pixel. Bummer

TonyStark said:
So dead pixel. Bummer
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Not necessarily. When I bought my G4, it had a piece of dust stuck under the glass, between the LCD panel and the glass and it would glow on brighter images. You could see it with the phone completely powered off and the battery removed in sunlight or under a bright light. T-Mobile swapped it out once they saw it in the store.
On a side note, is the light bleed on the V10's bad? Mine has a little bit at the top but I noticed it's only when the main screen is off and the second screen is on - there seems to be a second, white backlight just for the second screen that turns on when the main screen is off, and that bleeds into the second screen.

KAsp3rd said:
Sent from my LG-H901 using Tapatalk
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Could you just tell me what it is we are looking at

sledgie said:
Could you just tell me what it is we are looking at
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Click to collapse
The bluish/white dot above the W

Related

Power button scratched easily

After looking at the power button under light I can see a ton of very small scratches, I have only had the phone for two days so it seems a bit crazy. Anyone else see similar scratches on the powerbutton/IR?
Sent from my HTC One using Tapatalk 2
ForcedZucchini said:
After looking at the power button under light I can see a ton of very small scratches, I have only had the phone for two days so it seems a bit crazy. Anyone else see similar scratches on the powerbutton/IR?
Sent from my HTC One using Tapatalk 2
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Click to collapse
Same here, but nothing bothersome personally. I don't find myself being bothered by it too much in the future
ForcedZucchini said:
After looking at the power button under light I can see a ton of very small scratches, I have only had the phone for two days so it seems a bit crazy. Anyone else see similar scratches on the powerbutton/IR?
Sent from my HTC One using Tapatalk 2
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Click to collapse
Lol...another "My phone have a bit of a defect so now I'm going to hang myself" thread.
Sent from my HTC One using xda premium
shook187 said:
Lol...another "My phone have a bit of a defect so now I'm going to hang myself" thread.
Sent from my HTC One using xda premium
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Click to collapse
I'm simply pointing out what I'm experiencing with my new phone and noticed that no one has really mentioned this. I know it's not a terribly serious issue, but that doesn't give you the right to be an ass.
Sent from my HTC One using Tapatalk 2
ForcedZucchini said:
I'm simply pointing out what I'm experiencing with my new phone and noticed that no one has really mentioned this. I know it's not a terribly serious issue, but that doesn't give you the right to be an ass.
Sent from my HTC One using Tapatalk 2
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No choice but to agree. Sharing one's exoerience isn't wrong. And now back on topic, my friend's One also has teeny weeny scratches, its sizes dont matter but the fact that there is a lot matters!
Sent from my R800i using xda app-developers app
It's a tool to be used, not a museum piece.
Napoleon_PhoneApart said:
It's a tool to be used, not a museum piece.
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Considering the build quality and design I would say it's can be viewed as both
Sent from my HTC One using Tapatalk 2
Squints to see power button.. Squints harder to see any scratches.. Refocuses on phone.. Enjoys!
A gap here a hairline scratch their, screw you HTC
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Sent from my HTC One using xda premium
Are we really discussing micro scratches on a tiny black piece of plastic that cannot be seen?
Sent from my HTC One using Tapatalk 2
keep it in pouch
don't bother that, if you can not keep it in pouch all the time, scratches will be more day by day.:laugh: just let it go.
nattoleon said:
don't bother that, if you can not keep it in pouch all the time, scratches will be more day by day.:laugh: just let it go.
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yes,all recently device like this.
only Nokia not.:laugh::laugh::laugh:
MNDZA said:
Are we really discussing micro scratches on a tiny black piece of plastic that cannot be seen?
Sent from my HTC One using Tapatalk 2
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White or Black? Can't decide

White or Black? Simple as that!
i voted white. but i bought black. LOL!
yyhd said:
i voted white. but i bought black. LOL!
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Lmao why? How do you like the black?
Sent from my SCH-I535 using xda premium
Soldi3rxx said:
Lmao why? How do you like the black?
Sent from my SCH-I535 using xda premium
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i love the black. i went with black because i had white S3 and white/silver HTC One. but now that i have a black one, i want a white one too. hahaha
the design on the black looks awesome. plus when the screen is off, it sorta blends with the rest of the phone. real clean looking.
Sent from my XT912 using Tapatalk 4 Beta
if you wear either of the following, pick white.
a dress
a bra
if not, black
The way I look at it, black is a bit more utilitarian because it blends in better when watching a movie, etc. but white looks better aesthetically (in my opinion).
Black is where its at!
dansan382 said:
if you wear either of the following, pick white.
a dress
a bra
if not, black
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riiiiight. because men cant drive white cars or wear white shirts either. terrible logic.
Fu5ion said:
the design on the black looks awesome. plus when the screen is off, it sorta blends with the rest of the phone. real clean looking.
Sent from my XT912 using Tapatalk 4 Beta
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Got to play with the black and i like it more
Sent from my SCH-I535 using xda premium
yyhd said:
riiiiight. because men cant drive white cars or wear white shirts either. terrible logic.
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Lmao
Sent from my SCH-I535 using xda premium
I got the black anf it looks really clean
Sent from my SCH-I545 using xda premium
Soldi3rxx said:
Got to play with the black and i like it more
Sent from my SCH-I535 using xda premium
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Wording.
Sent from my SCH-I605 using Tapatalk 2
I'd go black....I'm getting the S4 later today but currently have the White S3....and with the white the capacitive touch buttons the light bleeds through the plastic....unless Samsung did somerhing to keep thay from happening.
Sent from my Galaxy S III
Once you go black, you never go back.
Black it is
Sent from my SCH-I535 using xda premium
geoff5093 said:
Once you go black, you never go back.
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sounds like someone went black and never went back.
I went with the white.
Sent from my SCH-I545 using xda premium
I'm white and went with black.
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Sent from my Galaxy Nexus but only til I activate the s4

G2 screen size not really 5.2"

i receive the white version of the phone, i'm annoyed of this black borders around the screen. I feel cheated by LG since they promoted the screen without this black borders.
I agree it was unexpected but I definitely don't feel cheated. Surprised no-one has mentioned it
Sent from my LG-D801 using XDA Premium 4 mobile app
Omg..... lol
Sent from my LG-D800 using XDA Premium HD app
OP you must be kidding right? Joke?
And here I thought when I opened the thread it would be on-screen nav buttons you were complaining about...nope....cheated because of black bars. WOW
jmill75 said:
OP you must be kidding right? Joke?
And here I thought when I opened the thread it would be on-screen nav buttons you were complaining about...nope....cheated because of black bars. WOW
Click to expand...
Click to collapse
cheated because the phone was promoted without it. false advertisement.
I hope we never have true edge to edge as I would be worried I would catch something just by holding the fone lol. There comes a point where looks/design can get in the way of practicality.
IMHO I think LG have got it spot
nk7600 said:
I hope we never have true edge to edge as I would be worried I would catch something just by holding the fone lol. There comes a point where looks/design can get in the way of practicality.
IMHO I think LG have got it spot
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Click to collapse
I agree. If these bezels were any smaller then you would be making all kinds of screen touches that you didn't mean to and it would be super cumbersome to handle.
And if the on screen buttons are your concern about eating up screen real estate, just root and use that app that hides them (directed towards the OP).
Sent from my LG-D800 using xda premium
First time with LG phone? all phone have it but not as huge as LG phone
I think black border inside white phone sexy
Op have you measured the usable area? Does it indeed not measure 5.2"? If you haven't please don't post like you have.
Sent from my VS980 4G using Tapatalk 4
I see what the OP is saying. The marketing photo doesn't have the black edge. If I liked the white phone, I would probably be initially annoyed too. You could switch to a solid black background and then you wouldn't notice it at all!
I wanted the white one and now happy I have black....lol. White looks good though.
What carrier is that phone?
That's pretty funny. I wanted a white one, now i'm glad I had to get the black one because of Verizon.
*yawn* first world problems.
EVOme said:
I wanted the white one and now happy I have black....lol. White looks good though.
What carrier is that phone?
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Gasaraki- said:
That's pretty funny. I wanted a white one, now i'm glad I had to get the black one because of Verizon.
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My thoughts exactly
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Seriously, that stock photo looks like a bad Photoshop.
Sent from my LG-D800 using Tapatalk 4
lastdeadmouse said:
Seriously, that stock photo looks like a bad Photoshop.
Sent from my LG-D800 using Tapatalk 4
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Here is the current photo on the lg website
vegasdavek said:
Here is the current photo on the lg website
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Ooh! Slightly better shop!
Sent from my LG-D800 using Tapatalk 4

3 blue dots on my front facing camera s6 edge

I have these 3 blue dots on my front facing camera
only shows in the dark
there is nothing covering the lens such as screen protector or etc
I covered the camera with my finger to show you what I get in low light
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sent from my D6633 or SM-G925I using Tapatalk
posting at the gym ya hhhhhhhhhh
sent from my D6633 or SM-G925I using Tapatalk
few people suffering now and it's got onto a number of sites now too
http://www.itproportal.com/2015/05/...era-suffers-from-purple-dot-blighting-photos/
SPOOKY
GHOSTS!!
so I need to get my phone replaced
I'll wait a few months then I will turn it in for replacement
sent from my D6633 or SM-G925I using Tapatalk
tiboric said:
GHOSTS!!
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Woooow
akash_84 said:
few people suffering now and it's got onto a number of sites now too
http://www.itproportal.com/2015/05/...era-suffers-from-purple-dot-blighting-photos/
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thanks for the info
sent from my D6633 or SM-G925I using Tapatalk
hussam1988 said:
thanks for the info
sent from my D6633 or SM-G925I using Tapatalk
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No worries, I thought I'd better let you know.
No really, I used to get the same sort of thing on my M7 but it was only one large purple dot and disappeared after a few months
Is it just three x 1 pixels or are the larger than that?
tiboric said:
No worries, I thought I'd better let you know.
No really, I used to get the same sort of thing on my M7 but it was only one large purple dot and disappeared after a few months
Is it just three x 1 pixels or are the larger than that?
Click to expand...
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only 3
sent from my D6633 or SM-G925I using Tapatalk
hussam1988 said:
only 3
sent from my D6633 or SM-G925I using Tapatalk
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Sounds like stuck pixels you could try a few of these techniques
From the research I did on this, the best way was to Vibrate the whole device very fast but with a small amount of movement. (Kind of like how a hair trimmer vibrates , small amount but very fast)
Also when we have RAW ability they will be even less noticeable .
Duno if this info will help . but I would try for an exchange if you are unable to fix/live with these blue pixels.
hussam1988 said:
so I need to get my phone replaced
I'll wait a few months then I will turn it in for replacement
sent from my D6633 or SM-G925I using Tapatalk
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Have the same problem. No penalty if I replace it after a long time?? (mine is a verizon model)
tiboric said:
Sounds like stuck pixels you could try a few of these techniques
From the research I did on this, the best way was to Vibrate the whole device very fast but with a small amount of movement. (Kind of like how a hair trimmer vibrates , small amount but very fast)
Also when we have RAW ability they will be even less noticeable .
Duno if this info will help . but I would try for an exchange if you are unable to fix/live with these blue pixels.
Click to expand...
Click to collapse
Tried nothing changed
eecho said:
Have the same problem. No penalty if I replace it after a long time?? (mine is a verizon model)
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I dont know... How would they know anyway.
sent from my D6633 or SM-G925I using Tapatalk
hussam1988 said:
Tried nothing changed
I dont know... How would they know anyway.
sent from my D6633 or SM-G925I using Tapatalk
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It was a long shot.... Hope you get it sorted to your satisfaction and they don't mess you around.
Good luck mate
tiboric said:
It was a long shot.... Hope you get it sorted to your satisfaction and they don't mess you around.
Good luck mate
Click to expand...
Click to collapse
I'm thinking of replacing the phone once I find another phone in mind to buy.
I'll sell my new replacement and get a new phone [emoji12].
My phone comes with 2 years warranty and Has 2 different warranty. One from Samsung Middle East and Another one from the company I bought it from.
sent from my D6633 or SM-G925I using Tapatalk
Not here
Sent from my SM-G925F
skivnit said:
Not here View attachment 3307988
Sent from my SM-G925F
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Good for you [emoji12]
sent from my D6633 or SM-G925I using Tapatalk
skivnit said:
Not here View attachment 3307988
Sent from my SM-G925F
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Are all your pics out of focus with a red hue?
tiboric said:
Are all your pics out of focus with a red hue?
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That's me reproducing what the OP did. Finger on the camera
Sent from my SM-G925F

Image burn?

Hi I've been working on a custom stock rom. While trying to find a working deodex method. I flashed the rom got stuck at boot, and decently hot outside of the case. When I went to boot up twrp. The T-Mo logo was pretty visible only on grey-ish screens. Anyway I put it over a fan for a few seconds. Fan was too far away didn't feel like getting up. Ran some image burn videos off youtube. Then left the screen off for idk maybe an hour, and it's gone. The key board was actually starting to fade it as well before it went away. Just wanted to see if anyone has had this problem, and maybe give someone a heads up.
Sent from my LG-H830 using XDA-Developers mobile app
Had an issue with mine 3rd day I had it, left it on an old computer while it was on and burnt the img into my screen, it was so bad I could see anything else.
Sent from my LG-H830 using XDA-Developers mobile app
To update my image burn went away as far as I can tell. Before it did though my keyboard was showing up. Haven't booted back into twrp in a while though. Gonna try to rebuild the rom again tonight. So I'll see if it's still there.
Sent from my LG-H830 using XDA-Developers mobile app
You are not alone...
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Mine seems to be sticking anytime my phone gets warm. I know lg phones run hot, but really? It's not bad enough to make me wanna shell out 175 bucks for an insurance replacement.
Sent from my LG-H830 using XDA Labs
I thought this issue was only present in AMOLED screens.
Enviado desde mi SM-G920F mediante Tapatalk
It's not really permnant per se. It's just any time the phone gets hot it sticks for a while.
Sent from my LG-H830 using XDA Labs
I have it as well, I only get it on the left and right sides of my screen, sometimes it just fades away to normal, my device is only momth old!
Prayers its not permanent?
Just use blue screen filter from Sisco mobile with this settings and image retention will disappear completely.
What are the disadvantages of using the app?
johnnyman25 said:
Just use blue screen filter from Sisco mobile with this settings and image retention will disappear completely.
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Click to collapse
Even for black navbar? I had it on for a while so I figured it was probably stuck. Which doesn't bother me too much, but I like having the transparent option.
Sent from my LG-H830 using XDA Labs
It's for the whole screen yes
Sent from my awesome black leather LG G5
johnnyman25 said:
It's for the whole screen yes
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I'll check it out thanks man.
Sent from my LG-H830 using XDA Labs
johnnyman25 said:
Just use blue screen filter from Sisco mobile with this settings and image retention will disappear completely.
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Click to collapse
wow this app work and the retention disappear ,, how can this filter fix the problem?
I'm also interested in how it works. I'd guess it has something to do with how the screen works.
Sent from my LG-H830 using XDA Labs
The app with this settings just dims the brightness,grey scale and contrast a little .that's how i think it works.Im glad it worked for you guys!!
Finally got around to trying it totally worked! It might still show up in twrp, but I'll take that over a 175 bick insurance deductable. Lol. Thanks man!
Sent from my LG-H830 using XDA Labs
TheLogicalGamer said:
Mine seems to be sticking anytime my phone gets warm. I know lg phones run hot, but really? It's not bad enough to make me wanna shell out 175 bucks for an insurance replacement.
Sent from my LG-H830 using XDA Labs
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It took some doing,but I got my retailer to replace mine for free. I didn't think I should have to pay for a factory defect.
BR7fan said:
It took some doing,but I got my retailer to replace mine for free. I didn't think I should have to pay for a factory defect.
Click to expand...
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How long had you had it?
Sent from my LG-H830 using XDA Labs
I allready change my screen because of this

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