Hi!
As topic states I have problems with service disapperance frequently.
It happens when I make calls or simple browse the web. I have tried both sim slots, but that didnt do any difference. It does not happen every time, but when it does it comes back automatically after 30 seconds or something.
Its frustrating as **** as a just bought this any besides this problem Im very fond of it.
Have anyone ecperienced this problem?
Related
I have had this problem for about a month now. Until then (from July last year) everything was fine. I dial, and then phone says "Dialing" for approximately 2 seconds, and then says "Call Ended".
This is driving me crazy. I got a new SIM card because I read somewhere that the SIM card may be the problem. But it didn't help.
Once or twice have I had the situation where it says dialing, but never seems to dial, stays there for a long time, and then disappears.
The thing that I've also noticed is that if I go away from my home it does not fail.
This weekend I drove approximately 40 miles. I made maybe 20 calls because I was testing my phone. Every one was successful.
It seems that if I leave this particular area it works great. As soon as I get close to my house again, failed calls.
Any suggestions? it seems like a network problem, but my wife's phone never fails here. It is a different phone by the way.
I have seen a few posts about this, mostly in the T-Mobile vibrant forum, but no real solution, except getting a different brand. My experience with it working better away from my home leads me to believe it is a network problem, but after reading that people have had 3 different replacement phones, 4 different SIM cards, etc. I'm beginning to think that this phone has a serious problem.
Yes, although I said it once already, THIS IS DRIVING ME NUTS!
Any suggestions?
Thanks!
I have found this happens on all makes and models, etc. I sell cell phones for a living (worked for a couple carriers, both GSM and CDMA). There are many causes, making a cell phone call is a super complicated operation. Most likely, your home tower is experiencing on a regular basis very high traffic loads or has some other issue. Luckily, for you, it is in all likely hood simply an outbound issue and will not and does not affect incoming calls, etc. Sadly, you just need to sort of live with it and accept that (no matter the carrier, btw) there are going to be issues like this.
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Please put your questions to: Vibrant Q&A
I know that a call will failr every once in a while, but I have 1/3 to 1/2 of my calls failing, and it never used to happen. I have thought that maybe this area has high traffic. Although you would think the network would be good here, since there is a T-Mobile store within a mile of my house.
And I never had a problem in 6 years, until the last month or so. And my wife's phone never drops calls here.
I will continue to try and figure this out.
Any suggestions would be appreciated. I am trying to think of any changes that I have made to my phone recently, anything.
Thanks.
rblancrt said:
I know that a call will failr every once in a while, but I have 1/3 to 1/2 of my calls failing, and it never used to happen. I have thought that maybe this area has high traffic. Although you would think the network would be good here, since there is a T-Mobile store within a mile of my house.
And I never had a problem in 6 years, until the last month or so. And my wife's phone never drops calls here.
I will continue to try and figure this out.
Any suggestions would be appreciated. I am trying to think of any changes that I have made to my phone recently, anything.
Thanks.
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Click to collapse
I'm new here and I came here after replacing my phone 3 times for the same thing + not being able to receive calls.
Sometimes the wife would call me and the phone won't register the call and I’ll receive the VM and hour later!
Lord knows the grief I get when I don’t answer!!!
I’ve replaced SIM 4 times; TM has done “trouble ticket” to check the towers! (Notice the s in tower)
It seems it’s just this phone, I’ve used her Garminfone and worked fine.
Used her old G1 and also worked fine!!!
I’ve since rooted and used a ROM to see if that helps!
One thing for sure, these “cooked up” ROM’s that are available here are 10 times better then the crap that most manufactures puts out!
I will never buy a Samsung phone again!!!
Greetings from sunny ???? notts
Been a long time lurker, but now i am in need of some help.
Had the galaxy s2 for a couple of weeks now and most of the time it works great. but occasionaly it will not recieve calls or sms. i get no notifications of missed calls, voicemail messages etc. to the caller it just goes straight to voicemail. A few hours later i get all? the sms come in at once, sometimes a voicemail notification but no missed calls. when this happens i have a good signal and am able to call out.
Its definately not because i was using data services at the time and not lack of signal.
I have rooted the phone, but still with a stock rom (ke7 ?)
Anyone got any ideas ?
The handset ? The sim card ? or the network ?
All the best
have fun
rich
dik64 said:
Greetings from sunny ???? notts
Been a long time lurker, but now i am in need of some help.
Had the galaxy s2 for a couple of weeks now and most of the time it works great. but occasionaly it will not recieve calls or sms. i get no notifications of missed calls, voicemail messages etc. to the caller it just goes straight to voicemail. A few hours later i get all? the sms come in at once, sometimes a voicemail notification but no missed calls. when this happens i have a good signal and am able to call out.
Its definately not because i was using data services at the time and not lack of signal.
I have rooted the phone, but still with a stock rom (ke7 ?)
Anyone got any ideas ?
The handset ? The sim card ? or the network ?
All the best
have fun
rich
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Click to collapse
i have the same issue as you ...
the only solution that i found is to set my phone is GSM MODE only but you will loose your 3g/h data and only use EDGE
dik64 said:
Greetings from sunny ???? notts
Been a long time lurker, but now i am in need of some help.
Had the galaxy s2 for a couple of weeks now and most of the time it works great. but occasionaly it will not recieve calls or sms. i get no notifications of missed calls, voicemail messages etc. to the caller it just goes straight to voicemail. A few hours later i get all? the sms come in at once, sometimes a voicemail notification but no missed calls. when this happens i have a good signal and am able to call out.
Its definately not because i was using data services at the time and not lack of signal.
I have rooted the phone, but still with a stock rom (ke7 ?)
Anyone got any ideas ?
The handset ? The sim card ? or the network ?
All the best
have fun
rich
Click to expand...
Click to collapse
Lo Rich. Miggy round?(private joke)
Was wondering, was the phone on charge when it missed the calls/texts?
it could be any number of things, really. if your sim card is not fairly new i would replace it just to be on the safe side. you might try hard resetting your phone (which will delete all your info so back it up first) and starting over.
do you have any apps that block data connections at various times? if so i would delete that app and use the phone for a few days without it to see if the issue goes away.
have you flashed a different radio? if so, try the one that matches your rom, or try the newest one you can find.
there are many possible causes, but if i were in your position i would hard reset it and not install any apps that might interfere with your connection to the network and i would make sure my sim card was fairly new. if the issue still persists you might try asking for an exchange if possible.
If upu have the phone on GSM only then incoming calls go directly to voicemail when data bursts are happening (which is often). So switch to 3g to fix.
If you're not on GSM then I have no idea, maybe no signal in that area...
Thanx
Ok theres possibly been a development with this.
But first a big thanx to all your suggestions, and my response to them.
Seems a bit pointless having such a device then crippling some of it just to get the basic phone part to work. although switching to gsm only may be a temporary solution.
Fault occurs either on charge or not.
Fault has occured whilst at home where all data connections are disabled and wi-fi exclusively used. I havent tried flashing a different radio yet, but it is still on the latest ?? ke7 ? firmware. Sim card was brand new a couple of weeks ago.
So gsm only wont help, but as above when at home i use wi-fi.
Now i spoke to my network, talk mobile a few days ago, they say it will take more than 5 days for their IT dept to contact me to try and sort this ! as i can still make calls they dont see it as a major fault ??? Looks like customer care is not important to them.
I have also spoke to the company i purchased from(wish i hadnt as customer DISatisfaction appears high on their list of prioritys)mobiles.co.uk. I was speaking to someone at their Fullfillment team yesterday about getting another handset sent out, but for some reason i couldnt finish arranging it yesterday. Then early yesterday eve one of their guys rang me back out of the blue to say he had been looking into my fault and had found something not quite right with the original connection they had set up. He was honest enough to admit it was a bit beyond his knowledge and was getting someone from the connections dept to help him. they are going to re-do my connection and for me to wait 24hrs for this to be sorted and hopefully it should be ok after that. All credit to Leeroy at mobiles.co.uk.
The only problem now is other than getting someone to ring me every 1/2hr, how do i know if its working or not ?
I guess the best i can do is leave it a while and see if i get any more complaints that people cant get hold of me.
Once again many thanx for all your suggestions, i will update this when i am confident it has or hasnt been fixed.
many thanx
have fun
rich
this happens to me perhaps every other day
i get a txt saying so and so called but left no message
my reception is fine and my phone has been sitting in one place on 3 bars
i call the person and they said they tried to call and it went straight to voicemail
the txt arrives instantly so i am putting up with just calling people back as its not very frequent
plus i have 1200 mins so i need to use them!
I have the same problem and I believe mine has something to do with the way the towers handle the switch from 3g to edge. You said you get a text message showing a missed call, I think that would be usefull to me also until we can get this fixed. Are you using google voice to get your sms, if not what?
I have the exact same problem, and it's beginning to interfere with my work. The HSDPA signal here is very weak. So I switched it to GSM only, which resolved my signal problem, but I keep missing calls. All I get is a sms saying that I missed a call. Would my problems be solved if I had full HSDPA signal the entire time? You said that calls are missed when data bursts are happening on GSM only? I almost never receive a call the first time. Only after ~3 attempts would they get a hold of me.
Any help would be very much appreciated.
Been having issues since last night. Samsung Galaxy S3 Three UK Network.
Since about 5pm last night i have been unable to make/receive calls and texts. When i go to dial a number it says dialling on the screen and doesn't do anything. Signal is full. If i try it perhaps four or five times it will eventually dial out but after talking for a few minutes the voice goes like a robot and is as if someone is talking under water. Cant make anything out. Same when someone calls me. Goes to answerphone and after about 5 attempts at calling me my phone will ring.
Texts are coming up fail every now and then and my 3G signal keeps alternating between H+,H and 3g and only works every few minutes.
Have called Three but its torture. They say no problem at their end and have escalated my issue which can take up to THREE days for someone to respond.
As phone is an S3 and as its a micro sim i cant try the sim in another phone as my other phones are normal sized sims. Did try putting it in anyway but the phone wouldnt detect it. Have also tried a factory reset with no joy.
So frustrating as it seems to be intermittent.
Any ideas :good:
Is this since after the jb update? You may wish to try flashing the same firmware using odin and see that sorts it out. 3G signal on Three basically means nothing is working anyway.. lousy network
Sent from my GT-I9300 using xda premium
I just got a brand new S4 two days ago, and I have been having a problem where I cannot hear the person on the other end of the phone.
I can hear the pushing of the numbers on the keypad fine, but no ringing or anything whatsoever. I have even had someone claim they called me and it never showed up on my phone. The device isn't rooted or anything.
This is the third phone this has happened with: It started with my LG Versa in '09, then my Thunderbolt and now this. As soon as I get the phone too! Nothing helps, not even a battery pull. If I am having this problem within the first few days of having this phone, shouldn't I expect this to be a reoccurring problem on all of my phones?
Why does this happen on every Verizon phone I've owned?
Crappy Cell Area???
Scray XXI said:
I just got a brand new S4 two days ago, and I have been having a problem where I cannot hear the person on the other end of the phone.
I can hear the pushing of the numbers on the keypad fine, but no ringing or anything whatsoever. I have even had someone claim they called me and it never showed up on my phone. The device isn't rooted or anything.
This is the third phone this has happened with: It started with my LG Versa in '09, then my Thunderbolt and now this. As soon as I get the phone too! Nothing helps, not even a battery pull. If I am having this problem within the first few days of having this phone, shouldn't I expect this to be a reoccurring problem on all of my phones?
Why does this happen on every Verizon phone I've owned?
Click to expand...
Click to collapse
Maybe you just live in an area with ****ty Verizon coverage??? I've never found one, but they do exist. Perhaps you need to check out another carrier?
Scray XXI said:
I just got a brand new S4 two days ago, and I have been having a problem where I cannot hear the person on the other end of the phone.
I can hear the pushing of the numbers on the keypad fine, but no ringing or anything whatsoever. I have even had someone claim they called me and it never showed up on my phone. The device isn't rooted or anything.
This is the third phone this has happened with: It started with my LG Versa in '09, then my Thunderbolt and now this. As soon as I get the phone too! Nothing helps, not even a battery pull. If I am having this problem within the first few days of having this phone, shouldn't I expect this to be a reoccurring problem on all of my phones?
Why does this happen on every Verizon phone I've owned?
Click to expand...
Click to collapse
Like he said above I haven't found too many areas where Verizon gets bad service. They are out there though.
Call them have them check your zip code and they can tell you right away if its them or not. Then yea maybe look into another carrier if u had too. Although if big red isn't getting you good service... Chances aren't to good someone else will do much better
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I can think of a few things that can cause this.
-First of all is the coverage, it could be that the place you're living at has ****y Verizon coverage.
-Secondly it could be the SimCard, "There are two typical causes; the first is physical damage to the card itself, while the second is a mix-up with your account causing a failure while provisioning the SIM card. Assuming you are on Verizon, the SIM card is responsible solely for authorizing LTE access, and so physical damage may simply result in a loss of LTE connectivity. It's unlikely to cause problems with 3G/voice connectivity. You may take a severe battery hit as your phone continually tries to connect to a network that it can't connect to, so switching off LTE in the meantime might be a good idea.If the problem is on the network side, things are different. Your phone will likely connect to LTE, however it will fail the recurring automatic network authorizations Verizon has in place. This means that every few minutes, following an authorization failure, the network will kick you. The time between failed automatic authorizations seems to be vary between six and twenty minutes. Failed authorizations can also result in a loss of signal due the radios drawing an unusually large amount of power and briefly shutting off, even if the network doesn't kick you. When this happens, your phone will lose all network access (that means LTE/3G/1x), however it will immediately start to re-acquire its signal and you'll be able to connect without issue. These authorizations also often take place when initiating data usage or placing a call. You may fail these authorizations as well, and it's extremely frustrating when this happens. Dialing a number or opening the browser will leave you with no signal for up to thirty seconds." (noted that this is a quote from someone else in another forum)
-Last but not least, the way your house is built. Sometime housing can be built in a certain way that cancel out cell phone signal (like at the place I work at. As soon as I walk in my phone signal go from 4g to 1x).
Hello regarding my Galaxy Note 5 (Verizon LTE Unlocked), I tried using a MetroPCS sim and I noticed how it takes about 2 tries to get my calls through and each time it also takes 50 seconds for the call to connect. Same thing happens when someone else tries to call me.
So far I have tried Formatting my phone, Changing APN settings , updating to latest version, asking customer service to do a refresh of my sim and entering safe mode to see if an app was causing the problem. Nothing has worked so I went to the MetroPCS store today and the person told me I am stupid to try and use a non t-mobile phone with MetroPCS....even if it is unlocked. I felt oddly frustrated that he was criticizing me instead of helping me so now im regretting switching to this carrier.
If there is any way I can fix this or any tips I can use please tell me, i'd appreciate it a lot.