I just got a brand new S4 two days ago, and I have been having a problem where I cannot hear the person on the other end of the phone.
I can hear the pushing of the numbers on the keypad fine, but no ringing or anything whatsoever. I have even had someone claim they called me and it never showed up on my phone. The device isn't rooted or anything.
This is the third phone this has happened with: It started with my LG Versa in '09, then my Thunderbolt and now this. As soon as I get the phone too! Nothing helps, not even a battery pull. If I am having this problem within the first few days of having this phone, shouldn't I expect this to be a reoccurring problem on all of my phones?
Why does this happen on every Verizon phone I've owned?
Crappy Cell Area???
Scray XXI said:
I just got a brand new S4 two days ago, and I have been having a problem where I cannot hear the person on the other end of the phone.
I can hear the pushing of the numbers on the keypad fine, but no ringing or anything whatsoever. I have even had someone claim they called me and it never showed up on my phone. The device isn't rooted or anything.
This is the third phone this has happened with: It started with my LG Versa in '09, then my Thunderbolt and now this. As soon as I get the phone too! Nothing helps, not even a battery pull. If I am having this problem within the first few days of having this phone, shouldn't I expect this to be a reoccurring problem on all of my phones?
Why does this happen on every Verizon phone I've owned?
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Click to collapse
Maybe you just live in an area with ****ty Verizon coverage??? I've never found one, but they do exist. Perhaps you need to check out another carrier?
Scray XXI said:
I just got a brand new S4 two days ago, and I have been having a problem where I cannot hear the person on the other end of the phone.
I can hear the pushing of the numbers on the keypad fine, but no ringing or anything whatsoever. I have even had someone claim they called me and it never showed up on my phone. The device isn't rooted or anything.
This is the third phone this has happened with: It started with my LG Versa in '09, then my Thunderbolt and now this. As soon as I get the phone too! Nothing helps, not even a battery pull. If I am having this problem within the first few days of having this phone, shouldn't I expect this to be a reoccurring problem on all of my phones?
Why does this happen on every Verizon phone I've owned?
Click to expand...
Click to collapse
Like he said above I haven't found too many areas where Verizon gets bad service. They are out there though.
Call them have them check your zip code and they can tell you right away if its them or not. Then yea maybe look into another carrier if u had too. Although if big red isn't getting you good service... Chances aren't to good someone else will do much better
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I can think of a few things that can cause this.
-First of all is the coverage, it could be that the place you're living at has ****y Verizon coverage.
-Secondly it could be the SimCard, "There are two typical causes; the first is physical damage to the card itself, while the second is a mix-up with your account causing a failure while provisioning the SIM card. Assuming you are on Verizon, the SIM card is responsible solely for authorizing LTE access, and so physical damage may simply result in a loss of LTE connectivity. It's unlikely to cause problems with 3G/voice connectivity. You may take a severe battery hit as your phone continually tries to connect to a network that it can't connect to, so switching off LTE in the meantime might be a good idea.If the problem is on the network side, things are different. Your phone will likely connect to LTE, however it will fail the recurring automatic network authorizations Verizon has in place. This means that every few minutes, following an authorization failure, the network will kick you. The time between failed automatic authorizations seems to be vary between six and twenty minutes. Failed authorizations can also result in a loss of signal due the radios drawing an unusually large amount of power and briefly shutting off, even if the network doesn't kick you. When this happens, your phone will lose all network access (that means LTE/3G/1x), however it will immediately start to re-acquire its signal and you'll be able to connect without issue. These authorizations also often take place when initiating data usage or placing a call. You may fail these authorizations as well, and it's extremely frustrating when this happens. Dialing a number or opening the browser will leave you with no signal for up to thirty seconds." (noted that this is a quote from someone else in another forum)
-Last but not least, the way your house is built. Sometime housing can be built in a certain way that cancel out cell phone signal (like at the place I work at. As soon as I walk in my phone signal go from 4g to 1x).
Related
The past week with my touch pro I have been not receiving text or phone calls at night in my apartment. I had service, even EVDO. But people said it would just ring and go to voicemail. Then with SMS i wasn't getting them till i turned the phone on the next morning. Incidently I had the same problem with the original sprint touch recently.
Well today I removed the micro SD card and I have been recieving calls and SMS all night with no problems or any delay. Does anyone know why this would be? Or how I could fix it so I could get the phone to work properly WITH a SD card inserted.
SHould I hard reset?
THANK YOU!
Still not working after a hard rest and I tried all the fixs for Lock ups in sleep mode etc... any suggestions or related problems?
possibly a corrupt/faulty memory card. My ppc 6700 had similar issues with a bad memory card
This is a sprint problem!
I have had two phones that this has happened to me to. First I had a samsung m500. I was not receiving important calls (im on call with my job, plus I have a Wife im accountable to). On the callers end the phone would ring and go to voicemail, however on my end, i heard no ring and got the voicemail much later. text messages came through hours later, or i could force them through by making a call on my phone. this caused me to go over my limit on minutes, thus getting charged for overuse. Once i called sprint, i had asked if anyone else had similar problems that they knew of, they said they had never heard of this problem. (I guess i was a special case and as a result felt like they thought i was a liar) I was talked into buying another phone, which i did, i ended up getting a rzr v3 and things were fine for a while, and sure enough, it started happening again last week. I was frustrated and called sprint where they told me again they never heard of the problem i was having, now comes to find out that since i bought the new phone, i have to be on sprint an extra two years. Never again will i deal with SPRINT. Ill honor my contract, but thats it!
Only if sprint customer service would have improved in so many years, they have best network and worst customer service. I am subscriber for them for almost 4-5 years and get these issues very often.
Right now i'm using Touch Pro and i had tweaked my NAM setting to poll cell phone towers more often. Mine default was setup to 6 seconds, now i have it to 1 sec and looks like issue has gone.
Check or search on google on howto program your nam setting for your phone.
I have had this problem for about a month now. Until then (from July last year) everything was fine. I dial, and then phone says "Dialing" for approximately 2 seconds, and then says "Call Ended".
This is driving me crazy. I got a new SIM card because I read somewhere that the SIM card may be the problem. But it didn't help.
Once or twice have I had the situation where it says dialing, but never seems to dial, stays there for a long time, and then disappears.
The thing that I've also noticed is that if I go away from my home it does not fail.
This weekend I drove approximately 40 miles. I made maybe 20 calls because I was testing my phone. Every one was successful.
It seems that if I leave this particular area it works great. As soon as I get close to my house again, failed calls.
Any suggestions? it seems like a network problem, but my wife's phone never fails here. It is a different phone by the way.
I have seen a few posts about this, mostly in the T-Mobile vibrant forum, but no real solution, except getting a different brand. My experience with it working better away from my home leads me to believe it is a network problem, but after reading that people have had 3 different replacement phones, 4 different SIM cards, etc. I'm beginning to think that this phone has a serious problem.
Yes, although I said it once already, THIS IS DRIVING ME NUTS!
Any suggestions?
Thanks!
I have found this happens on all makes and models, etc. I sell cell phones for a living (worked for a couple carriers, both GSM and CDMA). There are many causes, making a cell phone call is a super complicated operation. Most likely, your home tower is experiencing on a regular basis very high traffic loads or has some other issue. Luckily, for you, it is in all likely hood simply an outbound issue and will not and does not affect incoming calls, etc. Sadly, you just need to sort of live with it and accept that (no matter the carrier, btw) there are going to be issues like this.
Moved of: Samsung Vibrant > Vibrant General
To: Samsung Vibrant > Vibrant Q&A
Please put your questions to: Vibrant Q&A
I know that a call will failr every once in a while, but I have 1/3 to 1/2 of my calls failing, and it never used to happen. I have thought that maybe this area has high traffic. Although you would think the network would be good here, since there is a T-Mobile store within a mile of my house.
And I never had a problem in 6 years, until the last month or so. And my wife's phone never drops calls here.
I will continue to try and figure this out.
Any suggestions would be appreciated. I am trying to think of any changes that I have made to my phone recently, anything.
Thanks.
rblancrt said:
I know that a call will failr every once in a while, but I have 1/3 to 1/2 of my calls failing, and it never used to happen. I have thought that maybe this area has high traffic. Although you would think the network would be good here, since there is a T-Mobile store within a mile of my house.
And I never had a problem in 6 years, until the last month or so. And my wife's phone never drops calls here.
I will continue to try and figure this out.
Any suggestions would be appreciated. I am trying to think of any changes that I have made to my phone recently, anything.
Thanks.
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Click to collapse
I'm new here and I came here after replacing my phone 3 times for the same thing + not being able to receive calls.
Sometimes the wife would call me and the phone won't register the call and I’ll receive the VM and hour later!
Lord knows the grief I get when I don’t answer!!!
I’ve replaced SIM 4 times; TM has done “trouble ticket” to check the towers! (Notice the s in tower)
It seems it’s just this phone, I’ve used her Garminfone and worked fine.
Used her old G1 and also worked fine!!!
I’ve since rooted and used a ROM to see if that helps!
One thing for sure, these “cooked up” ROM’s that are available here are 10 times better then the crap that most manufactures puts out!
I will never buy a Samsung phone again!!!
Hey, I posted this over at AVForums and didnt get a response and thought that you guys over here are probablt better informed. Below is a quote of the thread I started:
Well to start off, i'll tell you I am on the one plan with 3 and have a brand new sim free htc evo 3d.
Ive had the phone for about 2 weeks and it has worked perfectly ever since I got it. About 4 days ago, I noticed that texts were taking hours to come through. I then noticed that calls were never coming through and going straight to voicemail. Called 3, they blamed the phone but made sure call diverts were off anyway.
Calls were still going straight to voicemail but occasionally when phoning my number, I would get the dial tone but my phone wasnt ringing. I then put my misus t-mobile sim into my phone but I was getting the exact same problem, no calls were coming through. Couldnt put my sim into my misus phone as its sim locked.
I called 3 again, they said it must be the phone. I phone Amazon, they say phone HTC. HTC couldnt help so Amazon agreed to replace the phone. I now have old and new phone in possession. Using my old phone earlier today, I could no longer send text messages but I could receive them ok. The occasional call was coming through but most werent.
Ive now just set up the replacement phone. Everything was working fine for the first 5 minutes but now I cant send texts and calls arent coming through again.
Logically thinking, it surely cant be the phone and must be the sim card, but then again, my misus t-mobile sim showed the same problems in my phone which suggests it is the phone!
Im obviously going to phone 3 tomorrow but I want to be prepared for my argument. If it does end up being the sim, how can I explain to Amazon that I have opened the replacement phone but now need to send it back because there was nothing wrong with my phone in the first place. Surely they would be entitled to charge me or something for doing that?
Hope it all makes sense and I look forward to your responses!
EDIT: Forgot to mention that data is working fine. my 3g connection did drop at work the other day for no apparent reason, but calls and texts were working fine during this period, I guess its more when connected to 3g. There is no gsm only mode to test the phone either!
EDIT 2: Sometimes when calling my phone, I get the dial tone but my phone doesnt ring. However when the screen is on and the phone is out of standby, my phone receives calls fine! It does sometimes goes straight to voicemail but its just so confusing! I just did a test there, phone in standby, called it from my landline. I get the dial tone, but the phone doesnt ring. Whilst im still calling it, I wake my phone and it starts ringing! What the hell is going on!!!
Just a quick update and really hoping someone can offer some input!
I am at work just now, about 5 miles from my home address. So far today, my phone has been working fine at work. I visted the 3 store just round the corner from here, told him my story and he sadi it must be the handset due to the same issue with a t-mobile sim. I did mention the 3/t-mobile network sharing agreement and how they could be connecting to the same masts but he was adamant that no such thing exists. He also argued that the auction for the old analogue spectrum was for additional 3g capacity and not 4g. I did argue with him but he was clueless!
Anyways.... My phone worked fine in the shop so he said test with another sim card and if the problem persists, they would change the sim card. Ive came back to work and again, everything works well. I tried a vodafone sim card and again, all is ok!
When I think about it, my phone has pretty much worked fine when at work apart from not being able to connect to 3g the other day. This leads we to believe that there was be something wrong with my local mast at home, but if this was the case, why has it not been widely reported? Then again, the T-Mobile sim didnt work in my phone when at home, but worked fine in my misus htc desire. I have noticed that she is connected to 't-mobile orange' for 3g when its usually just 't-mobile'. Is it that her phone recognises a problem so switches to an orange mast?
This is doing my head in!
Thanks
EDIT: Sorry for posting in the wrong thread, I did wonder if I goty it right but clearly I didnt!
Please use the Q&A Forum for questions Thanks
Moving to Q&A
I'm having problems with my Galaxy SII, on Orange in the UK. There are huge problems with the signal. Bear in mind I have recently bricked the phone, but resurrected it with a short stay in the airing cupboard.
With the SIM in, I can get a decent signal at first, but this then drops away to nothing, pretty quickly. Sometimes, I don't even get the signal.
However. with the SIM out, I get a full signal for emergency calls. At this point, it looks like a network issue, with patchy signal.
However, I then swap the SIM over to my HTC Desire, and get a reasonable signal sitting at 2 bars now. Same is true outside where I had 4 bars on the HTC, and nothing on the Galaxy.
Any thoughts on this one? I am a bit frightened of calling Orange as I no longer have my insurance with them, and their repair department is a bit unprofessional - last time I called them, they started making an insurance claim on what was a warranty issue without even telling me, until they told me about the excess I would pay.
I'm running Gingerbread.BVKI3, version 2.3.4.
Thanks.
Bobzilla said:
I'm having problems with my Galaxy SII, on Orange in the UK. There are huge problems with the signal. Bear in mind I have recently bricked the phone, but resurrected it with a short stay in the airing cupboard.
With the SIM in, I can get a decent signal at first, but this then drops away to nothing, pretty quickly. Sometimes, I don't even get the signal.
However. with the SIM out, I get a full signal for emergency calls. At this point, it looks like a network issue, with patchy signal.
However, I then swap the SIM over to my HTC Desire, and get a reasonable signal sitting at 2 bars now. Same is true outside where I had 4 bars on the HTC, and nothing on the Galaxy.
Any thoughts on this one? I am a bit frightened of calling Orange as I no longer have my insurance with them, and their repair department is a bit unprofessional - last time I called them, they started making an insurance claim on what was a warranty issue without even telling me, until they told me about the excess I would pay.
I'm running Gingerbread.BVKI3, version 2.3.4.
Thanks.
Click to expand...
Click to collapse
flash another modem , i recomand xxki4 , via CWM . use search button and type : modem , click on first link and you will find a lot of modems.
OK, got to the next stage of things - I can't flash a new modem using Odin, as my phone isn't recognising. Not even without Odin. I am getting the MTP connection come up on my phone, and it is charging perfectly well, but I can't get any access to it on the computer, not even as an external drive. Is this potentially a phone problem, or is this a software/drivers/hardware problem? I don't recall any permanent problems before it got bogwashed (occasional connection issues, but easily solved by disconnecting and reconnecting). If it is a phone problem, are there any fixes? I just want to flash the modem, not do a whole system reflash. The external and internal SD cards are still working fine.
And I will need step by step instructions to achieve this. Whilst I am good with computers, I tend to leave my phones alone to avoid invalidating warranties and the like.
Hello,
I got an LG G3 from Verizon back in October and need help resolving some issues I've come across.
ISSUE 1:
When using google maps, it sometimes has trouble locating my position. A couple times it thought I was halfway across the world, in another country!? I've turned the GPS signal on and off multiple times but it didn't resolve the problem
ISSUE 2:
Related to the first issue, the built-in navigation doesn't work at all. My phone just says searching for GPS signal. Once in a while, it will find my location and when I think it's finally working, it fails to update my location/give directions while i'm driving. I've actually pulled over on the highway a few times to try and fix it without any luck. I'd cancel the navigation, reopen the maps app and try to find my position. The maps app would eventually update and show me positioned on some side road way off the highway. I rely on my phones GPS/Navigation a lot and haven't had one successful attempt using it. I need this fixed asap.
ISSUE 3:
My phone looses its data connection quite frequently. The internet will completely stop working even though my phone shows I have multiple 3G/4G bars. It's very annoying, especially when trying to listen to pandora while i'm driving. Pandora cuts out and stutters frequently.
I have no idea if anyone else has had these problems or if my phones defective? The reason I got a new phone was because the data connection on my Droid DNA suddenly stopped working and the phone overheated. Other than that I never had any problems with gps/navigation on my DNA.
The strange part is the DNA suddenly started loosing it's data connection and the LG G3 has been doing the same thing since day 1. I was given a new sim card when I got the G3 so I know it's not a related sim card issue. Could there be an issue with my actual Verizon account? Any help/advice would be greatly appreciated. I'm hesitant to go to Verizon because their notorious for factory resetting phones when troubleshooting problems.
I'm having the same issue with GPS navigation and is driving me nuts
but2002 said:
I'm having the same issue with GPS navigation and is driving me nuts
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Click to collapse
I thought I was the only one. I scoured the internet looking for a solution but couldn't find one. Over the wknd I went to Verizon because I couldn't take it anymore. The first employee I talked to told me that my brand new phone was defective and that they would have to mail me a refurb one. Luckily, for me, I wasn't an account manager so the guy couldn't initiate the process of sending me another phone so I left. The next day I set myself up as an account manager and went back to Verizon. This time I spoke with a different employee who, within 2 seconds, told me my new sim card was bad. I didn't believe him. I thought it couldn't be that simple of a fix. It took about 20mins for my phone to fully recognize the new sim card but it did solve all my problems. My battery life has also improved too because my phones not constantly search for signal.
have the same gps issue
I have the same gps issue, tried to compare it with another phone with "gps test" application and lg g3 was the worst between iphone 5s, lg g2 pro, and samsung galaxy grand. Does anyone know whether it was hardware or software issue ?
A new sim card solved my issue. GPS worked flawlessly afterwards.
Same issue I had with the LG G2. The GPS on that device was horrible and it looks as if the G3 suffers from the same short coming. And from everything that I learned from the Verizon G2, it was hardware and not software related. I haven't opened this phone up yet but I know with the G2, it had something to do with the gold pins not making a good connection to the back plate pins.