Weak wifi, strong LTE? - E 2015 Q&A, Help & Troubleshooting

Since switching from the Moto G to the Moto E 2015 I noticed that the mobile connection seems better.
In places where I used to have no connection on the G, I have s connection on the E (even though it's the same band).
On the other hand, the wifi connection seems weaker.
In areas where I used to have solid wifi on the G, the E keeps dropping it.
Is there a known issue or fix for the weaker Wi-Fi connection?

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[Q] Weak Wi-Fi?

Has anyone else had issues with the strength of the wi-fi signal on this phone? When I'm in certain areas of my house, I will have severe lag with browsing, with the People hub, etc. Music and video will stream poorly, with heavy buffering. Basically, I get all the signs of low signal. The problem is, I've never had a problem with other phones I've used, including an HD7, Dell Venue Pro, Nexus S, Nokia N8, etc.
I tested the WiFi signal in these areas, and I get back a consistent signal between 70dbm - 80dbm, so I have a moderate amount of signal to work with. Has anyone else noticed poor WiFi coverage with this phone? Should I get it exchanged?
Same. Something is definitely fishy with the wi-fi on this device. It seems to come and go, and manifests as poor or even no wi-fi capability even when the phone says it is connected to a strong wi-fi signal.
I frequently cannot get a solid Tango video call going between 2 Radars on my home wi-fi network. Pretty frustrating seeing "network problems" and getting a choppy experience when both phones are on wi-fi with full signal strength.
My WiFi is solid with my N router
Today is my first day with the radar and I'm noticing WiFi issues. I think though some of it is related to Zune WiFi sync connecting...
Sent from my HTC Radar 4G using XDA Windows Phone 7 App
For the people connected to 802.11n routers, are your routers in pure N mode?
The Radar I have can connect to my 802.11g router no problem but can't even find my 802.11n. I'm thinking it doesn't have N connectivity...
Just asking.
Mine is BGN
murdakillemall said:
For the people connected to 802.11n routers, are your routers in pure N mode?
The Radar I have can connect to my 802.11g router no problem but can't even find my 802.11n. I'm thinking it doesn't have N connectivity...
Just asking.
Click to expand...
Click to collapse
I found out my particular problem is the Windows Phones only work on the 2.4ghz (currently used on my 802.11g router) band and not the 5ghz (my 802.11n router) band.
Now I know.
To the OP, this 2.4ghz band is usually crowded so maybe where you are going in your house, your phone is meeting with interference (land line wireless phone, neighbors wi-fi, etc...).
murdakillemall said:
To the OP, this 2.4ghz band is usually crowded so maybe where you are going in your house, your phone is meeting with interference (land line wireless phone, neighbors wi-fi, etc...).
Click to expand...
Click to collapse
I don't think it's an interference issue, as every other device I own has no such issues, including 3 other Windows Phones (Dell Venue Pro, HD7 Omnia 7). And despite already using the channel with the least interference, I've tried switching that around as well. To me, there is clearly something not performing correctly in regards to the WiFi radio on this device.

Wireless N or Wireless G?

Ok guys I read somewhere in here that the Prime did not play nice with Wireless N so here is what I did using my D-link wireless router:
Changed wireless settings from N to G only and ran some tests here is what i got:
WiFi Analyzer - -50/-44 dbm
Speedtest.net- Ping 17ms 8275dn and 2125up Average ( I have a 8Mb connection)
GPS Test - it now can see 9 sats and lock to them but the signal is still very poor (between 10 /20 SNR) so the navigation dops the signal but IT CAN SEE THE SATS!
Changed wireless G to N and this is what I got:
WiFi Analyzer - -61/58 dbm ( the lower the number the better the signal)
Speedtest.net- Ping 72ms 6420dn and 1233up Average ( I have a 8Mb connection)
GPS Test - 0 sats
Changed the wireless N to N+G and this is what I got:
WiFi Analyzer - -55/50 dbm
Speedtest.net- Ping 24ms 8225dn and 1790up Average ( I have a 8Mb connection)
GPS Test - It can see 4 sats but wont lock
What does it all mean???? I have no idea, all i know is that im going to leave my router on G from now on.
Can anyone else confirm and post? Thanks
>What does it all mean???? I have no idea, all i know is that im going to leave my router on G from now on.
It shouldn't matter. N's main advance over G is its MIMO transmission, 5GHz inclusion, and doubled bandwidth (40MHz) mode (some turbo-G versions have channel bonding, but they were proprietary and not interoperable between brands). The Prime has a single xmit/2 rcv ant (nix MIMO), single-band (nix 5GHz), and only works with 20MHz bandwidth. You should not notice a difference between N and G wrt the Prime. In fact, as the majority of wifi in laptops and PCs are of the cheaper single-band variety, this applies to those as well.
Many early N routers are draft-N, and N mode can be problematic, especially in mixed mode use. That's probably why some people noticed an improvement when they switched to G. Many people also use TKIP in WPA/WPA2, which also leads to slowdowns.
To answer your question directly, sure, change the various settings and see if they make a difference. But if you get an improvement in G over N, it probably means you should upgrade to a newer router--or at least find an updated firmware if one is available. The improvement would apply to other devices and not just the Prime.
BTW, since wireless performance is highly variable, you would want to take a number of tests and take the avg, rather than rely on a single reading.
That was a helpful post E.mote, thank you.
e.mote said:
>What does it all mean???? I have no idea, all i know is that im going to leave my router on G from now on.
It shouldn't matter. N's main advance over G is its MIMO transmission, 5GHz inclusion, and doubled bandwidth (40MHz) mode (some turbo-G versions have channel bonding, but they were proprietary and not interoperable between brands). The Prime has a single xmit/2 rcv ant (nix MIMO), single-band (nix 5GHz), and only works with 20MHz bandwidth. You should not notice a difference between N and G wrt the Prime. In fact, as the majority of wifi in laptops and PCs are of the cheaper single-band variety, this applies to those as well.
Many early N routers are draft-N, and N mode can be problematic, especially in mixed mode use. That's probably why some people noticed an improvement when they switched to G. Many people also use TKIP in WPA/WPA2, which also leads to slowdowns.
To answer your question directly, sure, change the various settings and see if they make a difference. But if you get an improvement in G over N, it probably means you should upgrade to a newer router--or at least find an updated firmware if one is available. The improvement would apply to other devices and not just the Prime.
Click to expand...
Click to collapse
or maybe is one more thing that the primes have wrong with them...don't get me wrong I love my prime and I DO NOT WANT TO GET RID OF IT i just wish there were some answers to all of our questions or maybe i should stay away from all the forums and pretend that there is nothing wrong with it and the $500 was money well spent. Thanks for your input
router is 2 weeks old and it has the latest firmware. (first thing i checked) the post does say Average.
Wireless N 5Ghz is so overhyped n overrated. It get less range than the 2 4Ghz band.
Read this tech article that shows how most people got scammed by 5Ghz band hype.
http://www.smallnetbuilder.com/wireless/wireless-basics/30664-5-ways-to-fix-slow-80211n-speed
demandarin said:
Wireless N 5Ghz is so overhyped n overrated. It get less range than the 2 4Ghz band.
Read this tech article that shows how most people got scammed by 5Ghz band hype.
http://www.smallnetbuilder.com/wireless/wireless-basics/30664-5-ways-to-fix-slow-80211n-speed
Click to expand...
Click to collapse
I work in IT field and deal with plenty of routers I will take G over N any day range is always much better which explains why Prime works so much better with G because of the aluminum backplate blocking some of the Wi-Fi signal the range isn't as good as your everyday Wi-Fi device dead spots about 10 ft difference.
Maybe this doesn't apply to some but with wireless g my speed tests are at about 15-20mbs and with N its the full 36-42 mbs. So if your internet is slower than 20mbs g is probally fine but I NEED n to work to get the most out of my connection.
Sent from my Transformer Prime TF201 using Tapatalk
So ive got 20mb internet and have the virgin media hub, wireless connection is awful upstairs, do i go with n or g and is the prime not compatible at all with n
The Prime operates in the 2.4ghz band, forget the 5ghz, it will do nothing for your Prime, I also made tests to my network and disconnected the 5ghz band after getting results like the OP. ATM, my network operates G only and I'm getting great results.
Cheers
Spurs027 said:
So ive got 20mb internet and have the virgin media hub, wireless connection is awful upstairs, do i go with n or g and is the prime not compatible at all with n
Click to expand...
Click to collapse
I would definitely go with wireless N. If you have problems like very slow speeds switch back to G.
The prime seems to support wireless N speeds up 65 mbs.
Sent from my DROID RAZR using Tapatalk
>with wireless g my speed tests are at about 15-20mbs and with N its the full 36-42 mbs.
N has better throughput and range, assuming good antennas on both ends that allow for MIMO/dual-stream use. G is needed for legacy pre-N devices. I use both.
>wireless connection is awful upstairs
Options to boost wifi in your home:
. Try a different router. Routers can vary in performance.
. Repeater (old router retrofitted with DD-WRT firmware) to extend your router's range. Repeaters aren't common as consumer products nowaday, since they need some knowledge to set up.
. Powerline adapters (pair). These are convenient but relatively expensive. Advertised for ~200Mb/s, but more realistically 100-150. They're getting more common; most vendors have a line. Performance depends on house electrical wiring.
. MoCA adapters, assuming house is wired for cable-TV (RG-6 coax). These can also be expensive, but you can hunt around for older stuff on eBay for cheap. It's more reliable than powerline.
I dropped 802.11g long ago like it was hot like I did 802.11b before it.
802.11n is now, the Transformer prime supports all of them and changing wireless broadcast to anything lower than N is just to give you less of what's current and best.
the_game_master said:
I dropped 802.11g long ago like it was hot like I did 802.11b before it.
802.11n is now, the Transformer prime supports all of them and changing wireless broadcast to anything lower than N is just to give you less of what's current and best.
Click to expand...
Click to collapse
Not really if the devices you own don't "see" the 5ghz frequency, only but the newest electronics operate on that band, you Prime don't for example, and it's new.
Cheers
After reading this I was interested to see if this was having any effect. I tried several different settings:
G - only
N - 20MHz (single channel)
and N - 40Mhz (channel bonding)
I found that by far the best setting was single channel N. I've gone from having virtually no usable connection in parts of my house, to a usable throughput in all parts of the house. Also did some tests using WiFi analyser and speedtest.net and found consistently higher throughput and signal strength using this setting.
My conclusion, it seems to have a problem with wireless N channel bonding.
PrimeUser said:
Not really if the devices you own don't "see" the 5ghz frequency, only but the newest electronics operate on that band, you Prime don't for example, and it's new.
Cheers
Click to expand...
Click to collapse
I don't have a dual band N router but if I did I wouldn't set it to operate in 5Ghz only mode, I would keep it functioning as a dual band mode so both 2.4 and 5 Ghz bands were active for complete 802.11n functionality.
That way all my N devices would see the N broadcast.
That's the point, I do have a dual band router, I tested the network with both frequencies on, and disconnected the 5ghz band after testing the 2.4ghz alone, the network signal is weaker with both on.
If you stream alot of video and have devices capable of taking advantage of the higher frequency, very well, if you don't or don't stream that much video anyway, having the 5ghz on, doesn't make any sense. In my case, weakens my signal, it works for me to shut it down, maybe for others this doesn't apply.
Signal strength depends of so many factors, the environment where a network is set, strongly dictates the outcome in performance and stability of it, no network behaves the same. My network is working in top condition for the environment around it, that's what it matters for me.
Cheers

[Q] Wifi Problem

In my house there is a wifi modem and a wifi repeater, both have the same SSiD and all my devices automatically switch the one with best signal.
My android phones (LG G2, Galaxy S I) do not: even if the signal bars report high signal, I think they are connectet to the router with worst signal because I can't browse anything

Moto E 1st gen xt1021 weak hotspot signal

Hey guys,
Is it normal to have very weak signal on the moto e hotspot mode, or do you think the phone is malfunctioning? I'm using a tablet less than one meter away from the device and getting 1 or 2 wifi bars (out of 4). The range is also very small. When using the moto e with another hotspot it seems to be much better.
Thanks!

Bluetooth hotspot is slow

hi everyone. recently I've bought iPad air 2(working bluetooth(4.2) only / no wi-fi/no cell). so i decided i will tether over BT(4.0 LE) from moto e2. I don't know why, but up and down speed is limited to 0,18 kbps. I tried tethering from another device asus t00q(4.0) and got 1.6 Mbps. Meanwhile tethering from moto to my old iPad 2 (BT 2.1) I got 0.5 Mbps.
I am really confused why moto is working like that. I assumed that the problem is within standards, but i don't know how to turn off Low Energy(LE) mode in bluetooth of my moto e2. Please help...
Hi
I have the Moto e 2 to and to me Bluetooth tethering is always slower. Can't you use normal Internet tethering?
Unfortunately, no wifi and cellular don't work.

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