This problem suddenly cropped up yesterday: A few minutes after I turn on my phone screen, dark bands start forming and after about 6 or 7 minutes, phone becomes very dark and unusable. Also, at this time, heavy image persistence develops (which goes after about a minute or two).
The screen leaves trails when I scroll through the homescreen. Now all these faults disappear if I turn off the phone screen for half an hour. Everything will be back to normal by then (and this normality holds for about a minute)
What could be the problem? (I have only dropped the phone one time recently and that was about a week ago and the phone fell on a carpet. I don't know if some water may have gotten into the phone: I was driving my bike in heavy rain, but I had a raincoat on)
(I have some images, but I cant post them, apparently because I am a new user)
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My S2 is in excellent condition, and works perfectly - however...
If it gets cold, just using it in 0-10 Celsius conditions, or not using it, the screen screws up. I get horizontal lines at almost even spaces down the screen, about 1cm apart. If it gets cold for too long, the bottom quarter of the screen freezes, example, the home screen, or whatever is currently displayed stays on the bottom quarter when opening apps, or scrolling etc.
When using the phone at room temperature etc, it is fine
Has anybody else had this problem?
Only had the phone for less than a year, bought off eBay as new, and I have flashed the phone to unbrand it from O2...
So, I suppose I have no warranty now...
I had a job a few years back in the north of Sweden where it was quite often -10 to -25°C. The same thing happend to my old SGSI. There was no permanent damage. Try to keep your phone in an inside pocket close to your body heat.
U're not the only one, I have the same problem and I even went to the service and had it changed but the lines are still there. So I guess it's a fabrication issue.
Hello,
I've noticed lately strange thing in my new S3 (not branded, not rooted, official 4.1.2). I've spent Last weekend in mountains, it was about -9 celsius degree, and I had my phone in an external pocket so it had probably frozen a little. When I tried to take a picture, the screen remained dark, only the touch buttons lit. When I tried to reboot with the side button, I saw "samsung galaxy SIII..." sign, and a blue wheel, and heard the sound, but than the screen remained dark.
The phone rang for an incoming call, once I was able to answer by touching the dark screen, second time I failed to answer (obviously it got colder).
After moving the phone to internal pocket when it got warmer, screen got back to life.
It happend again when I put my S3 into holder in a cold car (still in the mountains - though I wouldn't connect it with the altitude above sea level ).
I'm curious if it happend to someone else?
I wonder if it's due to AMOLED properities, or rather hardware malfunction?
I will contact support, but since manual recommends using the phone in 5-35 C degree temp. range, I'm affraid, they can evade.
Now the Q&A section is sad because you ignored it
I have run into these issues several times. They seem to be related, but I can't say for sure.
Every now and then while I'm actively using the phone, 1/2 the screen will go away and the phone will be unresponsive. If I shut off the screen, then turn it back on, it usually clears up. Sometimes the screen won't come back on. It stays off no matter what buttons I press. So I put it on the charger, that triggers the screen turning on and everything is back to normal (the battery is always over 50% or more at this point). Yesterday this got to a point of happening several times in 1/2 hour, so I ended up rebooting to see if it would clear it up. This issue did not come back since then.
On a similar note, I was playing a game this morning in a dark room with the brightness turned all the way down. I was being very active in interacting with the screen. Every now and then the screen would go black, except for the notification bar. I could still see that (time and statuses of things running). The screen would not respond to any touches, so I would shut the screen off and turn it back on and all would be good. This happened 2-3 times over a 45 min period. I play this game quite often, but not usually in the dark and often not as actively as I was doing. My resolution is set in the middle (FHQ+ I think it's called).
Has anyone else run into anything like this?
This S9+ snapdragon through Verizon just seems to be plagued with so many minor issues. I've never had a new phone with this many problems.
Brokk said:
I have run into these issues several times. They seem to be related, but I can't say for sure.
Every now and then while I'm actively using the phone, 1/2 the screen will go away and the phone will be unresponsive. If I shut off the screen, then turn it back on, it usually clears up. Sometimes the screen won't come back on. It stays off no matter what buttons I press. So I put it on the charger, that triggers the screen turning on and everything is back to normal (the battery is always over 50% or more at this point). Yesterday this got to a point of happening several times in 1/2 hour, so I ended up rebooting to see if it would clear it up. This issue did not come back since then.
On a similar note, I was playing a game this morning in a dark room with the brightness turned all the way down. I was being very active in interacting with the screen. Every now and then the screen would go black, except for the notification bar. I could still see that (time and statuses of things running). The screen would not respond to any touches, so I would shut the screen off and turn it back on and all would be good. This happened 2-3 times over a 45 min period. I play this game quite often, but not usually in the dark and often not as actively as I was doing. My resolution is set in the middle (FHQ+ I think it's called).
Has anyone else run into anything like this?
This S9+ snapdragon through Verizon just seems to be plagued with so many minor issues. I've never had a new phone with this many problems.
Click to expand...
Click to collapse
As a followup, I think I have found the problem. It seems to be with a product called Game Tuner. It can black out the screen while leaving the app running in the background. I think it is buggy. Doesn't seem to be a way to shut it off though.
Brokk said:
As a followup, I think I have found the problem. It seems to be with a product called Game Tuner. It can black out the screen while leaving the app running in the background. I think it is buggy. Doesn't seem to be a way to shut it off though.
Click to expand...
Click to collapse
I was able to uninstall, then install an older version of Game Tuner and the problem that was easiest to reproduce was fixed. Hopefully this will prevent the weird 1/2 screen thing as well.
Hi everyone,
I'm sure this question has been asked by many users, but for some reason none of the ones I read seem to match the problems with my S6 Edge.
The other day I was playing music Youtube on my 3 year old S6 edge (for like 30min) and I forgot that autoplay was off, so the screen turned off, within 10 seconds of it doing so, I pressed the home button to 'wake it up again', but the screen won't turn on. the phone reboots once by itself but the screen remains off, and I know the phone's on because of the blinking LED light of messages, or the red when it is charging. The backlight lights up too, and it seems the screen's touch system works, as I am able to turn it off. I wait for a couple of minutes before hard resetting it (Volume down+Power key) and the screen lights up again and it's all good.
However, I have noticed this happening way too many times lately and noticed a bit of a trend. It usually happens when I use any app (except the music app) for 30 minutes or more, and if I manage to keep the screen awake, it works perfectly fine. The problem begins when the screen sleeps due to inactivity, or is voluntarily turned off. It also heats up quite a bit.
I am on the latest firmware, and have already formatted the phone once and tried, yet the problem persists. With that I suppose we can rule out that the problem is due to any third party app, or due to not updating the firmware. I also replaced the motherboard last year at a reputable phone repair shop, so I think it's a safe bet to say that's not the issue, but I am not 100% sure (the problems began 6 months after I 'unrooted' the phone, after replacing the motherboard).
As I kept going with it, it kept getting worse until eventually, now the phone is in a constant state of 'screen off but phone on', where it charges, plays music, can receive calls and messages, but cannot turn on the screen. I kept trying at 15 minute intervals to no avail, even though the phone is at room temperature.
Before I go blow a couple more 100 bucks on fixing this, I would like to hear all of your opinions on what the problem might be (and hopefully the solution).
Thanks in advance.
i have the same problem but i have the galaxy s7 edge. often i can unlock my phone but my screen will stay black. no aod or backlight but the vibration from unlocking with fingerprint is there and the sounds of opening an app are also there...
Hi guys,
my girlfriend hike with her friends, was really rainy. She forgot to put the phone in a "safe" spot, the phone got quite humid she said.
She didnt think much (obviously ), after the hike cleaned with a towel, scrolled though the pictures, so far so good - than a bit later (not sure how long it survived, maybe 30min?), the displayed showed some rainbow colors and turned off. At that point I suppose she couldnt tell whether the display/connction is just broken, or the chips are dead (short circuit?) and hence the phone was completely shut down.
I told her to keep it off, let it dry a few days. If chips are short circuited, I guess it's dead anyhow. But just to give it a try.
Unfortunately, she cant take off the backplate on Samsung (not sure which mode, but backcover seems to be fixed) because she's still on the trip - no heat gun or anything...
Now after keeping it drying in the sun for 3 days, she once tried to power it on, the displayed SHORTLY showed a logo, but immediately turned back off. At that point it wasnt clear whether the battery is just empty, hence she charged it, but no battery-charging-sign (with the status) is being shown on the display.
So: Is there anything else that can be tried?
Or is it simply dead now? Apparantly the display kinda worked, but it seems to not charge anymore, hence maybe directly turning off the display while trying to turn it on!?
Thanks!