Galaxy S3- Can't Install Apps From Play Store - Android Q&A, Help & Troubleshooting

Samsung S3.apps download.
I can't download any apps from the play store its shows its installing but thats about it..acouple of days ago manage to down load am app but after nothing have had this prop for a few months now. Help please.

I also meet that problem. and I also want to know how to solve that.

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Remove your account in Settings / Accounts / click on your Google account then Menu - remove and reboot and re-add it. This won't reset any data.

Related

Can't download paid apps i receive Error 403 Android market.

Hi!
I purchased Tasker android app on the android market 7th march. When i try to download that app i receive "Error Takser could not be downloaded due to and error. (403)". My bank confirm Google charged, but i can't download it. If i visit android market using web browser i can see i already purchased it. If i clear cache data on "Play store" app its not work? Are there any solution?
Why don't you contact the developer with your order number and see if he can help
Email google about this issue.
I'm having this issue with all my Android Devices....this is apparently a problem with google. I've been in contact with them and they said their were issues with teh conversion to Google Play. I've been dealing with this for 2 weeks and have access to free apps, but I can't buy any. I've been forced to purchase apps from the Amazon Appstore. Google apparently doesn't want my money....I've been sending emails to google and the developers of the apps I purchased (Scrubs and Cut the Rope: Experiments) and have had literally NO correspondence from google or the the developers. This sucks, as I just got my Prime and Picked up a Used A100, now Google is screwing me....Just some bad news...considering that it's been 2 weeks since this issue cropped up for me and the fact that Google (and it appears the developers) are ignoring my emails, I'm going to assume two things, Google doesn't care, suggesting you start a new google account and re-buying your apps, or it's a known issue and they just don't want to deal with us right now....I just want a straight answer....It could be months before this is fixed....I recommend emailing google ASAP.
I have the same issue. Galaxy S2.
I downloaded an application ($20) from a forum to test it before purchasing, now after uninstalling it, it says i've already purchased it!
So i go to click INSTALL (no Buy button) in the Market (Google Play) and it says error 403 or something..
I thought I would be smart and download the AppBrain appstore. Well the STUPID thing is there is no reason to ever use this, as it just opens up the Market and wants me to install again without buying!
I tried to do the same thing with the Amazon app store, but they too divert you back to the Market app (market:// I assume)
Has anyone got any ideas on how I can "reset" or make the market think I haven't purchased this Application, and be able to purchase it legitimately and support the developer and receive frequent updates form the developer????
Thank you very very much!
Don't worry dude, every android users are facing the same issue all over the world. It is the Google's side that is having issues.
My google play have your issue intermediately few days ago.
I've had the same problem so I decided to use Wifi from home. I found that by using my home wifi that I was able to update. I know this doesn't help the problem if you are not connected to wifi but if you are at home - it might help
flipmode_11 said:
I have the same issue. Galaxy S2.
I downloaded an application ($20) from a forum to test it before purchasing, now after uninstalling it, it says i've already purchased it!
So i go to click INSTALL (no Buy button) in the Market (Google Play) and it says error 403 or something..
I thought I would be smart and download the AppBrain appstore. Well the STUPID thing is there is no reason to ever use this, as it just opens up the Market and wants me to install again without buying!
I tried to do the same thing with the Amazon app store, but they too divert you back to the Market app (market:// I assume)
Has anyone got any ideas on how I can "reset" or make the market think I haven't purchased this Application, and be able to purchase it legitimately and support the developer and receive frequent updates form the developer????
Thank you very very much!
Click to expand...
Click to collapse
http://forum.xda-developers.com/showpost.php?p=23569397&postcount=16
Just started getting this error again. Anyone else? Tried clearing store cache, dalvik-cache and google framework cache. Still gives a 403 error when attempting to download a paid app.
I just did a factory reset on my phone, and all my apps, free and paid installed no problem.. except Smart Keyboard Pro. It showed "purchased", I clicked it and told it to install (from the PC), and that was over an hour ago. I have restarted, and it still wont download, i get the 403 error each time..
I'm open for ideas...
ZeroManArmy said:
http://forum.xda-developers.com/showpost.php?p=23569397&postcount=16
Click to expand...
Click to collapse
thanks, this did it...
Sometimes if you don't purchase the app from google it will say purchased but won't let you download it.
Thanks!
bhrich902 said:
thanks, this did it...
Click to expand...
Click to collapse
Your suggestion works perfectly! Unfortunately, it is requiring me to repurchase an app I've already paid for and I don't want to repay. I know, I know $2.99 is not going to break the bank; but it's kinda the principle. No worries, if I don't find an alternative solution I will be forking over the cash.
So I have had this ongoing issue as well for over 9 months. Tech support was a joke, like some of you have figured out.
Somehow, with no intervention from me, the problem fixed itself both on the website and the device. Not sure what happened, but im happy it did. I was fairly close to cutting all ties to google services over this, guess I dont have to now.
Here appslova.com have compiled solutions to fix error 403:
Method 1: The most common fix for most Android market or Google Play related errors.
Go to system settings>> Accounts>>Google>>remove your Gmail account
Now from settings>>Apps>>All> Force stop, Clear data and cache for Google Play Store, Google Service Framework and Download Manager (like in method 1)
Now again go to settings>> Accounts>>Google>>Add your gmail account
Restart your android and then accept all the Google terms and setup Google settings
Rerun Google Play Store and update or install your app.
Method 2-Clearing Proxy:
Go to settings>>Wireless and Networks>>More>>Mobile Networks
APN (Access Point Name)>>MOWAP>>Edit
Select clear Proxy option
Try to re-run the installation in Google Play Store
Method 3-Router Proxy Settings:
Open your router configuration or settings panel (example- typing 192.168.1.1 on the browser brings up the router settings on my TP-Link router)
Now find your filter settings>>Uncheck Proxy
If that didn’t work also uncheck Cookies box from the filter settings
Now install your app from Google Play
Method 4- Alternative Google account
Create another Google account if you currently have only one account
Open Google Play Store>>Press Menu button>>Accounts>>select the alternative Gmail account
Now try installing the app
Method 5- Browser Fix: I found this solution on Phonebuff.com.
Go to play.google.com on your Computer’s web browser (preferably Google Chrome).
Sign into your Google account (by hitting the sign-in button at the top right).
Search for the app you wish to purchase and download.
Open the app’s page up by clicking the title link.
On the “install” or “purchase” button, right click and press “inspect element.”
Above the row that will be highlighted, you’ll see several lines of code. Locate the “data-ispurchased=”true” code (near the bottom of the paragraph).
Double click on the “true” in data-is purchased=”true” and change it to “false” then press enter on your keyboard.
Now click on “installed” or “purchased” to buy the app as you normally would
These methods might seem like a lot of work but hopefully one of these methods will solve the 403 error for your Android.

Error 927 Google Play.

I am having some issues with Google Play giving error 927 when updating/downloading apps.
This happens both on wifi and cellular.
Both on my Note 2 on Sammy rom and Desire on 4.2.2.
Is there anything I can do?
Sent from my GT-N7100 using Tapatalk 2
I have faced a similar problem long back.. I have done the below steps to recover..
Uninstall updates for Playstore
Clear data for Downlaod manager
Keep the phone connected to internet and reboot
after reboot wait for couple of minutes so that Playstore update will be installed properly.. Then try updating your apps..
I've tried everything
I have tried evey solution that I could possible find to try and stop getting error 927. It's definitly linked to my google account/gmail. When I create a new gmail, everything works fine. Problem is all of my purchased apps are attached to gmail with 927 error. Someone please help. I'm desperate!!!! I have Verizon Galaxy S4. Doesn't matter what I wipe, if I'm rooted or not, or if I try using my account on my wife's S4... All give me error 927!!!
jab476 said:
I have tried evey solution that I could possible find to try and stop getting error 927. It's definitly linked to my google account/gmail. When I create a new gmail, everything works fine. Problem is all of my purchased apps are attached to gmail with 927 error. Someone please help. I'm desperate!!!! I have Verizon Galaxy S4. Doesn't matter what I wipe, if I'm rooted or not, or if I try using my account on my wife's S4... All give me error 927!!!
Click to expand...
Click to collapse
Change your google password and all should work again.
cmlusco said:
Change your google password and all should work again.
Click to expand...
Click to collapse
I'm actually having this same exact problem on my Note 3. I tried changing my Google password, but continue to have problems. I pulled a logcat and posted it here in case anyone can interpret it.
https://drive.google.com/#folders/0B...2lZdG1YM1Y3X28
What version of the play store are you running? Also, do you have the background restricted for the play store?
Try the newest Play Store if yours is not up to date. I remember the issue in my S4 and newest version solved it after wiping data and install update.
http://www.androidpolice.com/2013/1...-play-store-activity-iap-indicators-and-more/
cmlusco said:
Change your google password and all should work again.
Click to expand...
Click to collapse
RevelationOmega said:
What version of the play store are you running? Also, do you have the background restricted for the play store?
Click to expand...
Click to collapse
I have version 4.5.10. I'm not sure how to check for the background restriction.
mightykc said:
I have version 4.5.10. I'm not sure how to check for the background restriction.
Click to expand...
Click to collapse
Setting -> Data Usage -> Menu -> Background Data
May have slightly different way phone by phone. Also check the app under Data Usage for play store, see if background data restricted.
RevelationOmega said:
Setting -> Data Usage -> Menu -> Background Data
May have slightly different way phone by phone. Also check the app under Data Usage for play store, see if background data restricted.
Click to expand...
Click to collapse
Ok I checked and background data is not restricted, and I have the latest play store version.
It is a issue @ Google, nothing you can do on your phone to fix it. Contact Google support. I have a support case there, and need more people to bug them, so they have to fix it.
Sent from my GT-N7100 using Tapatalk
paulove said:
It is a issue @ Google, nothing you can do on your phone to fix it. Contact Google support. I have a support case there, and need more people to bug them, so they have to fix it.
Sent from my GT-N7100 using Tapatalk
Click to expand...
Click to collapse
Ok so I called Google Play support, and they said was they are aware of the problem and have no resolution and I should try to search the web for others having the same problem and see if the found a fix. WTF....
---------- Post added at 03:19 AM ---------- Previous post was at 02:43 AM ----------
mightykc said:
Ok so I called Google Play support, and they said was they are aware of the problem and have no resolution and I should try to search the web for others having the same problem and see if the found a fix. WTF....
Click to expand...
Click to collapse
and I found another thread with the same issue so it is starting to affect other people:
http://forum.xda-developers.com/showthread.php?t=2627114
@mightykc
When did you start using your account on Google play? Did you use in on GB and before?
paulove said:
@mightykc
When did you start using your account on Google play? Did you use in on GB and before?
Click to expand...
Click to collapse
Yes its the same account I've had going all the way back to the first Android phone. It has gotten better. I ODIn'ed back from a 4.4.2 ROM to a custom 4.3 ROM and my market works most of the time. When it starts actign up I usually have to clear data/wipe caches, restart and wait a bit for it to resync my account. Kind of a pain, but working most of the time is better than none of the time.
mightykc said:
Yes its the same account I've had going all the way back to the first Android phone. It has gotten better. I ODIn'ed back from a 4.4.2 ROM to a custom 4.3 ROM and my market works most of the time. When it starts actign up I usually have to clear data/wipe caches, restart and wait a bit for it to resync my account. Kind of a pain, but working most of the time is better than none of the time.
Click to expand...
Click to collapse
How are the Play store on the web working for you when signed in with the account you are having issues with. For me I have trouble loading in anything @all. Especially the top list, and my purchases.
I believe there are issues with older accounts that did not get updated/patched with new settings after ICS update, or the 3.0+ update of their store when it became Play Store and not Android market. When I use my other account all is ok, but there I have no purchased apps.
If you want you can find the 2.3.6 version of Market and replace the Play store and you will find that all issues are gone. Now I use Legazy Play store witch can be used together with normal play. Just need to push it to system/apps on 4.3 or system/priv-apps on 4.4.
Use all this advise at own risk.
Sent from my iPad using Tapatalk HD
Anyone have any luck with this/ age of Gmail accounts?
I just recently started having this issue on a stock GS4A on at&t. Maybe a week ago could not get updates and wrote it off as a busy server then realized this weekend I could not get anything new.
I tried every fix I could find on the forums and even a fix that the 2nd tier Google tech suggested (no different from the forum fixes other than including turning the automatic date/time on and off). Every method was a band-aid at best: one or two apps can come through before I get the 927 error or the DF-BPA-30 error. At least the error codes are consistent...
I honestly think this is related to the age of my account. I have had a Gmail account since 2007 or so when I believe it was still in beta. I am surmising that older accounts are on an older server or something that is having issues. I made two dummy accounts and could download anything I wanted, so there is nothing wrong with my handset or connections. The temporary work-around I am using is adding a secondary gmail account and adding any apps through it, while still using primary for mail, contacts, and calendar. I am not a heavy user, so it works, but I should not have to patch it together like this!
So- anyone who is getting this error; how long have you been a Google user? Anyone else tried "old vs new" for a cause of the error?
When I replied to the 2nd tier tech I told him his method did not work, but asked to look into the account itself. I'll update if I have anything to say.
ReschDMD said:
I just recently started having this issue on a stock GS4A on at&t. Maybe a week ago could not get updates and wrote it off as a busy server then realized this weekend I could not get anything new.
I tried every fix I could find on the forums and even a fix that the 2nd tier Google tech suggested (no different from the forum fixes other than including turning the automatic date/time on and off). Every method was a band-aid at best: one or two apps can come through before I get the 927 error or the DF-BPA-30 error. At least the error codes are consistent...
I honestly think this is related to the age of my account. I have had a Gmail account since 2007 or so when I believe it was still in beta. I am surmising that older accounts are on an older server or something that is having issues. I made two dummy accounts and could download anything I wanted, so there is nothing wrong with my handset or connections. The temporary work-around I am using is adding a secondary gmail account and adding any apps through it, while still using primary for mail, contacts, and calendar. I am not a heavy user, so it works, but I should not have to patch it together like this!
So- anyone who is getting this error; how long have you been a Google user? Anyone else tried "old vs new" for a cause of the error?
When I replied to the 2nd tier tech I told him his method did not work, but asked to look into the account itself. I'll update if I have anything to say.
Click to expand...
Click to collapse
Ask to get your case transferred to apps division. There I got real help. They are really good. And have helped me a lot.
There are two possible methods to solve error 927 on android:
Method 1:
Go to settings>>”All”>>Select “Google Play Store”
Now Force Stop>>Clear Data>>Clear Cache
Now again try downloading or updating the app
If the above didn’t work, go to settings>>”All”>>Select “Google Play Store”>>Uninstall Updates
Again, from “All”>> Select “Download Manager”>>Clear Data and Cache
Rerun Google Play Store and install/update your app or game
Method 2:
Go to system settings>> Accounts>>Google>>remove your Gmail account
Now from settings>>Apps>>All> Force stop, Clear data and cache for Google Play Store, Google Service Framework and Download Manager (like in method 1)
Now again go to settings>> Accounts>>Google>>Add your gmail account
Restart your android and then accept all the Google terms and setup Google settings
Rerun Google Play Store and update or install your app.
How to Fix Error 927 in Android
Free Some Space on your device
Clear data and cache files of Google Play Store
Stop or Uninstall Google Play Store (Updates)
Add New Gmail Account
Hope it helped you....
Try the methods below
Free some space on your device
Clear data and cache in Google Play Store
Add new Google account
Uninstall updates of Google Play store
It is the most annoying issue facing by many Android users, that occurs when you download or update any games and apps from the Google play store. But for me, this error solved by the just clear cache.

[solved] How to disable auto-updates of Google Play Store etc

i have a Galaxy Ace GT-S5839i on stock Gingerbread 2.3.6 with Google Play Store v4.0.27, which keeps auto-updating itself despite uninstalling the updates (to free up my internal memory) many times.
How can I stop/disable the update of Google Play Store?
veloo said:
i have a Galaxy Ace GT-S5839i on stock Gingerbread 2.3.6 with Google Play Store v4.0.27, which keeps auto-updating itself despite uninstalling the updates (to free up my internal memory) many times.
How can I stop/disable the update of Google Play Store?
Click to expand...
Click to collapse
[TRICK] How to stop Google Play Store self update - easy!
you can Disable Background Data on System Settings...
halnovemila said:
[TRICK] How to stop Google Play Store self update - easy!
Click to expand...
Click to collapse
thank you very much... ingenious solution :good: hopefully all my google bloatware updates can be blocked this way.
not only was play store update taking another 15m, but there was another garbageware silently installing called play services taking up over 50m and not just disk-space but cpu started to crawl too
eiPeiDweP said:
you can Disable Background Data on System Settings...
Click to expand...
Click to collapse
i did try that, but eventually at sometime i'd need to enable background data for syncing my contacts & calendar, which are the only two things i use in google.
wonder why google can't create simple apps without trashing the entire android eco-system? hopefully amazon phones might give them some competition.
veloo said:
thank you very much... ingenious solution :good: hopefully all my google bloatware updates can be blocked this way.
not only was play store update taking another 15m, but there was another garbageware silently installing called play services taking up over 50m and not just disk-space but cpu started to crawl too
Click to expand...
Click to collapse
Hi Veloo,
yes, indeed the same trick can be used to prevent too the update of Google Play Service, as I posted here:
[TRICK] How to avoid Google Play Service update
Though some people say that Google Play Service isn't *really* a core service as stated by Google.
The fact is that Google Play Service provides a set of functionalities that any apps might want to use or even need to use in order to function properly.
But that's completely up to how the app is been written by the developer; so in case Google Play Service is uninstalled some apps can work properly without a issue, others might show some minor issues that still doesn't prevent the app to perform its main task, others might not work at all.
But, according to what I've read, mainly all system apps and even Google Play Store aren't badly affected by the absence of Google Play Service.
Anyway here is a good hint from xda-developers recognized contributor marcussmith2626
marcussmith2626 said:
What I used to do was uninstall the Google play services
Then open YouTube
It will say you have to install Google play services
Click the link to install it & it will allow you to download it from the playstore
You can then move or link it to sd card with link2sd
I prefer always having the latest versions of apps as they tend to eliminate bugs - yes it might be a larger file size but you can move or link the apk to sd
Click to expand...
Click to collapse
thank you again! i've managed to survive without play services so far. I definitely do not update apps, unless they become smaller. I don't need bloatwares with more features. I also replace apps, soon as I find a smaller app! and so i find myself moving away from all the google apps.. far better, simpler, smaller & more efficient alternatives. and to think Iwas one of the early google adopters. those old google apps were so much smaller in size, in kb really
First thanks for the starting this thread to get complete solution on how to stop automatic apps updates on android smartphone. After reading all comment i have done this and get the full result on this..
sad google updates have become so big that my phone just doesn't have the space! #TBTF #Bloatware
thankfully i've survived so far without google play services..

This item isn't available in your country

Hello all here,
At first sorry for if i am posting at wrong place.
I have Xiaomi redmin note 4x. When i am trying install apps some apps says ,,This item isn't available in your country" , how can i pass it, which way is more safe and correct?
Thanks in advanced.
It's not a problem that's just how Play Store works.
If you want the app, check apkmirror.com for the apk file.
Not every app is available for everyone from play store.
Simply create a new google account using an address in a country that supports the app and you're good to go. Add the new google account to your device and then switch profiles in Google Play Store to start downloading. https://www.patchworkoftips.com/solved-this-item-isnt-available-in-your-country-no-root-no-vpn/7101/
It worked for me. Hopefully it works for you too
udegbunamchuks said:
Simply create a new google account using an address in a country that supports the app and you're good to go. Add the new google account to your device and then switch profiles in Google Play Store to start downloading. https://www.patchworkoftips.com/solved-this-item-isnt-available-in-your-country-no-root-no-vpn/7101/
It worked for me. Hopefully it works for you too
Click to expand...
Click to collapse
Seriously? A whole new account just to download an app that's easily available elsewhere?
Adithya FRK said:
Seriously? A whole new account just to download an app that's easily available elsewhere?
Click to expand...
Click to collapse
????? Last I checked opening a new Google account is free of charge. I actually have like 5 accounts.
On a serious note, I decided to find a fix for this as it was exhausting updating apps I got via third party apk sites.
With this method I'm guaranteed quick Google play store updates

Play Store - How can an uninstalled app contain the original user data when re downloaded?

Advice appreciated please.
After using the UK "The Times" app for years but had become expensive I chose their European option which was much cheaper, easily cancellable, but required payment only via Google Pay.
Have been using it for a year, but decided to change to a new UK subscription. Google Pay sub was cancelled.
I uninstalled the app (after deleting cache and data) but on downloading the app again from Play Store, I find that the original account data is still there, showing the Google Pay sub information.
And as the app opens it shows "checking Play Store purchases"! And it does seem that this may be the core of the problem, since normally one subscribes direct to the Newspaper.
There is no "logout" option.
Have tried several times, but can't get a pristine app.
How can an uninstalled app contain the original user data when re downloaded? From where is it picking up the information?
I have asked The Times for their help, but in the short term 4 days) they have been unable to come up with a solution.
I have the same issue across 4 different Android devices, phones and tablets.
I suspect the problem is more Play Store associated than app associated.
Advice appreciated please.
D

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